Just some thoughts from the last couple of years. MY WEBSITE: www.finishcarpentry.tv THE GLUE I USE: www.finishcarpentry.tv/shop EVERY TOOL I USE: www.amazon.com/shop/finishcar...
Пікірлер: 3 400
@micahrawley204 жыл бұрын
There are three types of jobs. Good, fast, and cheap... I always say you can pick two. If it's good and fast... It won't be cheap... If it's good and cheap... It won't be fast... And if it's cheap and fast it won't be good.
@terryburgess66374 жыл бұрын
Micah Rawley genius!
@beaveittoleaver23274 жыл бұрын
20+ years ago I would use that line on clients all the time, then I realized one simple flaw in that hypothesis: There is no such thing as "good AND cheap" when quality is your reputation. People get what they pay for...
@tjlabbee78564 жыл бұрын
Mine is, do you want it done.... Or done right? Because there are many who can get it done... but is it right? Have been doing this for almost 2 decades now that usually works to show the client I don't mess around.... Along with all the past projects we have completed. 💪😁👍
@DragonSlayer-rd4mn4 жыл бұрын
Mario - I feel your pain, but I’m sure you could have shopped around for another crew to do your roof. As soon as they said “hourly”, you should have kicked them off the site (unless you’re a GC). Btw, old dried lumber isn’t what you want to put on your roof. 7/16 OSB is ideal, and fairly inexpensive (about $8 per sheet).
@rogerthompson9264 жыл бұрын
@@beaveittoleaver2327000
@paulmaloney23835 жыл бұрын
Most people do not realize how much work goes into even the simplest of jobs, it looks easy when looking at it but when you start working there is always more than meets the eye.
@fistfighter26525 жыл бұрын
That’s what I always say.
@zenon725 жыл бұрын
I know sometime i have to do something small and it never fails al.ost every tool in my truck has to come out
@garethheathcote49885 жыл бұрын
And those tools cost a pretty penny. Carpentry by far requires the most lay out for tools,a ridiculous amount 🙂
@mattcartwright82724 жыл бұрын
True. It's a Newtonian law.
@Deshonrados4 жыл бұрын
Thats what I thought when I saw drywall finishers do their thing for the first time. Looked easy, until I tried it for myself. Learned to respect them more after that lol
@blackfoot41194 жыл бұрын
If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.
@carneasada84 жыл бұрын
Yup! Like the Latino saying “ lo barato sale caro” The cheap stuff comes out expensive . Because eventually you are going to have to tear all out and then hire a professional to do the job and you will end up paying double or triple and a big headache !
@Mrgrumpypants844 жыл бұрын
That should be in the bible!!!
@sundog87724 жыл бұрын
carneasada8 Price versus cost man I hear you
@kenjenferguson36214 жыл бұрын
This statement is by far the best 😂
@johnguilbert13494 жыл бұрын
I could not have said it better.
@jonbeardsley36214 жыл бұрын
"If your price is good on this one there could me more work for you" Which equates to a lot of low paying work which will tie you up and keep you from the good paying jobs
@dieagosllc38844 жыл бұрын
Hell yes. This is a good 1
@teej7834 жыл бұрын
It's just a nice way to say "Don't fuck me because we have lots of projects that need to get done".
@exquisiteremodeling13 жыл бұрын
Word up! So true there!
@corysturgis66603 жыл бұрын
@Kaleb Smith crazy asshole
@corysturgis66603 жыл бұрын
If only these doors were blue someone would rent this place. Cockroaches, what cockroaches, look at the pretty doors. What a crazy dumbass you fill in the blanks
@WEALRO6 жыл бұрын
The bitterness of poor quality remains long after the sweetness of low price is forgotten. -Ben Franklin
@SweSuf6 жыл бұрын
That's so true! As a customer, asking a contractor for a quote or estimate, I try to be clear that I do not ask for a "budget" price (and thus shoddy job/material), but something that will last and function as it should. So far (I'm soon 60) it has worked out well; I cannot recall having to call someone else in to fix a botched "low-price" job. If it happens, I will anyway know it was essentially my own fault... I realise I'm fortunate to be able to afford that. Someone else might have to ask for a low price, patch job - that has to be respected too.
@RFJersey6 жыл бұрын
Sometimes that is the case, but I have also had lower cost contractors that have done amazing work. Paying more doesn’t always equate to quality.
@bighands696 жыл бұрын
Everything is about buying value and quality and trying to find a happy medium between the two. There is no point going for the best quality for it to be 1000% more expensive and for that extra quality not to add anything to your usage.
@Reiki_Bee6 жыл бұрын
Yup! You get what you pay for!
@Scorpiomaj278896 жыл бұрын
Many times good carpenters are laid off from huge companies and make a name for themselves with the low prices - it's about networking and public relations.
@the_family_man_clan33786 жыл бұрын
I've had a few jobs in the past were I wiggled on price (lesson learned) Every time I would give a "better price" people get more picky and demand more.
@guyincognito2106 жыл бұрын
yep. I do not haggle. I will work with people, but that basically means I will offer them a cheaper altenative...lesser quality product, less work, ask them to handle certain menial tasks associated with the job...I always start with my best price.
@josesira44106 жыл бұрын
That true the cheapest people are the most picky and also get mad when u don’t fix what they want
@shovelheadseven4 жыл бұрын
True. When people pay more they brag about how much they spent. When it's cheap they constantly ask for extra stuff or think it is not a good job.
@MrKongatthegates4 жыл бұрын
Trim the hedges and rake the flower beds. Sure that will be 50 bucks extra, thanks for your business.
@mechaform4 жыл бұрын
Thanks for posting this video. For many years, on weekends and during summer vacation, I worked with my dad doing home repairs and renovations. He always did the job properly and to a high standard of finish but never charged enough for the work he did. As a result, he was always busy yet continually scrimping to keep the truck and tools in good working order, never mind buying new equipment. He constantly sold himself short, and yet customers were always trying to knock down his already low pricing. I can count on one hand (with at least one finger left over) how many vacations he took during his working life. Don’t value your time and lifestyle any less than your customers value their own.
@erichinkle7083 Жыл бұрын
This sounds like my son wrote this
@mr.jonesautomotivevideos13125 ай бұрын
I'm going through this myself. I advertise on Craigslist because it has a huge audience. But, that's a good way to go out of business. If a customer wants a discount. I refuse to take food off my table. I keep that mentality with me.
@chrisheick74865 жыл бұрын
i remember someone telling stories while back, and someone asked him why he charged so much to do a job that only took him 30 min to do, and his response was simple...your paying for the 10 years of knowledge that allows me to do that job in 30 min
@arrealhandymanservice44594 жыл бұрын
Chris Heick true. I started my handyman Business couple years ago beginning I started thinking of how fast I can do something and thinking well 100 is good and some of the older guys that thought me what I know told me it doesn’t matter how fast and good you do it to equal your pay it’s only because you know and have the experience to do these repairs their paying for your skill not only your time
@Interior_Works4 жыл бұрын
I always price small jobs according to the timeframe I figure it would take a typical worker, working at an acceptable pace. If I work extra hard and use special techniques, then that time saved is my bonus. Sort of why I never price hourly, I could price a job for say $600 and the customer would happily accept it, then I do it in 6 hours. _BUT_ if I priced the same job and said I want 100/hr for the estimated 6 hours, I'd be laughed out the door and have it slammed in my face.
@thedesignatedshooter44334 жыл бұрын
Best response.
@uberNerdStatus4 жыл бұрын
And the tools, truck, traffic ...
@thirdmonkeyent_llc4 жыл бұрын
Exactly!!!
@rubbersole795 жыл бұрын
"The bitterness of poor quality lingers long after the sweetness of a low price is forgotten."
@hvrtguys6 жыл бұрын
When they say best quote I add 25% because experience tells me that this customer is going to be a pain in the ass.
@rainysunday61864 жыл бұрын
🤑
@kgilliagorilla27614 жыл бұрын
I’ve done it. Usually pays off.
@mechaform4 жыл бұрын
Jared D invoice line item = “PITA”
@racerx63843 жыл бұрын
I call it a 25/10 discount 25% additional markup that I show and then 10% discount. Its actually sad that people think that theres so much proffit at the end of the job. With a 50% markup over cost after overhead its more like an 8% proffit.
@gooderlinsen3 жыл бұрын
Why not add 250% more? Since you aren't going to get the job anyway..
@porvidattoos3 жыл бұрын
"Dammm you charge white boy prices"... this is what the raza tells me 😅🤣🤣
@tallpaul88803 жыл бұрын
“Why are you so much more ? “ is a valid question. And quality guaranteed, better materials. Conscientious workmanship done in a timely manner and a clean jobsite are valid answers. If I get a quote that is twice as much I will absolutely ask why and listen to the answer. And make my choice based on what you say. ✌🏻🇺🇸
@stifflers69mom13 жыл бұрын
I thought the same thing.......if your way more then anyone else.....then I want to know why ......I have no problem paying someone for quality work...
@jamiepatterson12142 жыл бұрын
@@stifflers69mom1 Quality work assures more referrals.
@sparksmcgee66412 жыл бұрын
Yep. His point about give us your best price should only get one response. I only have one price.
@donhill96705 жыл бұрын
I think it's fair to review other quotes and to ask questions but it needs to be done in a respectful manner. I obtained 3 quotes when I had our hardwood floors refinished. The quotes were vastly different from each other. The final contractor I spoke with was actually the highest quote but he wasn't out of the ballpark. I spoke to him for a while and he took the time to educate me on the overall process, the products he uses, and why the poly he was using was of a higher quality than what many cheaper contractors use. He also taught me about how his crew would fill in gaps between the boards, and what they could do to help me fix some problem areas. He couldn't speak for the other guys but I felt he justified his price very well, and I learned something in the process. Nobody else was interested in speaking to me like that. A few minutes on the internet to verify what he was telling/teaching me and he got the job. It wasn't that I was trying to push him around, I just needed to know why that contractor was the way to go. Really happy I used him and have recommended him to a lot of people.
@bondpit87509 ай бұрын
Perfect!
@mikey1114824 жыл бұрын
First thing I do with a new client is establish my credibility. I spend a majority of my down time researching materials, techniques, tools, trends, etc. I can walk in with answers to questions the client didn’t even know they had. In doing this, most people never question my pricing because they have confidence in my ability. If they do want to get multiple bids, I show them what to watch out for and tell them what questions to ask. I try to stay up to date with my competitors pricing to ensure I’m not under or over bidding myself as well. In short, education and confidence are key.
@53C524 жыл бұрын
Well said. No one should be offended by a customer asking why your bid is higher than another. They’re generally looking for the best value, not necessarily the cheapest price (though some are), and a professional should be in a position to educate the customer and highlight where the value lies. An “it is what it is” type of answer just makes it seem like the quote got pulled out of your rear end, and that doesn’t inspire much confidence or trust.
@chillstep4life3 жыл бұрын
I don't necessarily agree with your 2nd point "why is your quote higher than the other guy." A lot of home owners who are hiring a professional contractor, have absolutely no idea about carpentry work or what a job should actually cost. When you are going to spend 10 - 20K or more on a project I think it is reasonable to want to ask why your work may cost more or less. People generally want know what they are getting for their money and I think most are willing to pay the extra cash if they know your craftsmanship and materials are of higher quality. Of course asking that question in a condescending/threatening manner can be off putting, but if asked in a genuinely curious manner I think it should be taken very reasonably.
@mwiltfang46183 жыл бұрын
"The bitterness of poor quality lingers on long after the joy and sweetness of low price is gone". That sign hung in my dad's office in a place where no one could miss seeing it. He went fifty years in the business as the highest-priced contractor in the county.
@APMATTSON6 жыл бұрын
I got 2 quotes for a flagstone patio last year and went with the contractor who was 60% more because he gave me ideas and a diagram of what he was going to do. Plus he was an old school Italian mason who knew what he was doing. I spoke with the contractor who did not get the job and gave him my reasons for not selecting him. He appreciated the feedback.
@renaissancemen16 жыл бұрын
You sir are a rare breed. Good on you.
@DK_tk35 жыл бұрын
Never go cheap on finishing work. I have so much respect for guys who do it right.
@terryjenkins30494 жыл бұрын
I can understand why you wouldn’t like those two questions. However you have to deal with people according to knowledge. We all price shop ....... in other words look for deal. I personally don’t let it bother me if someone is honest enough to tell the truth. I use the opportunity to educate the customer and build value in myself. Only a fool will fork over there hard earned cash without any questions. My advise would be to simply answer the questions and give YOUR best price. And if they won’t pay it ...... so be it.
@jmackinjersey13 жыл бұрын
Exactly, I walk them through the process and show them what they will be getting, instead of simply looking at the area/job they want done, and then giving them a piece of paper with some numbers on it. I like to make them understand WHY they will want to hire me, regardless of the price comparison, and allow them to understand the value I bring to the table. I never put another company down, only build myself up in their eyes. If it works, then I know that I have a homeowner that cares as much about their home as I care about my business and personal/professional reputation.
@justinmilla3 жыл бұрын
Sales 101
@sealcycle20203 жыл бұрын
your mistake is looking for a "deal" when you should be looking for QUALITY.
@terryjenkins30493 жыл бұрын
@@sealcycle2020 Do you really think that I believe that you are not a consumer as well? No matter what you do for a living I know that you spend your hard earned money. It’s just that simple
@Blaine31603 жыл бұрын
Well said!! Agree completely! I’m an interior designer and have a great contractor, but have met many contractors over the years and like any profession you should show your value and integrity to your potential client. I wonder if this guy demands a good price from his suppliers! Same thing “value for service”
@beaveittoleaver23274 жыл бұрын
You're 100% right brother, set your pricing procedure and stick to it, REGARDLESS of the reactions or tactics a client may display. I'm blessed in the trades because I learned from a great teacher, who ALWAYS said: "Quote it to do it RIGHT, because THEY deserve quality and YOU deserve to make a decent living..." - my old man
@jorgegonzalez97152 жыл бұрын
Wish I could double like
@bryanpinto4051 Жыл бұрын
every time they haggle the price add money to it. Indians are thee worst in my experience. When you start adding to the quote they dont know what to say. 😁
@GaleRainwater6 жыл бұрын
From a guy with more experience. This does not help promote your brand. Keep the venting between you and trusted people only. That kind of customer will say those things regardless. You should be saying I am higher because I am better period. You are basically advertising "I am twice as high" on here even though you may not be. I'm higher because I have 2 guys? Come on that makes no sense. It should be I have 2 guys so I get it done faster and better.
@Happybidr5 жыл бұрын
islanti more likely it is 13 year old BOYS. They’re the idiots.
@Patrick-8575 жыл бұрын
He does nice work compared to what I normally see.
@skawalker355 жыл бұрын
@islanti No offense, I'm just curious. Why is he slow and inefficient?
@StupidEarthlings5 жыл бұрын
Amen bro.. clearly this guy isnt just higher, but twice as much as everyone else.. shoulda just said higher, then EXPLAIN why you are higher..like ya say, maybe better materials, faster (with the 2 guys).. either way, you shld justify it (if thats possible), and not come off so pompous. Lastly, if i hired you for 'twice as much' as everyone else, and i saw you doin KZfaq videos on MY friggin time?.. holy shit brah.. youd be fired 'twice as fast' as I hired you. Just sayin.
@bobmahaloinc83315 жыл бұрын
@@StupidEarthlings you are hiring him for the job, not hourly. if his statement of work says it will take 'x' amount of time, and he goes over, then you have a claim. if not, he can do backflips in the yard, and you have no case.
@suburbanhobbyist27526 жыл бұрын
I like you man. Been watching you for a few months now...but...you are flat out wrong on this one and I'll explain from the point of view of a customer. #1) I will ALWAYS let the contractor know that other quotes are being considered. Why? Because you might be an honest guy and always give an appropriate quote and treat everyone the same based on the work you are doing, but there are a TON of contractors who aren't like you at all. There are plenty of contractors who approach their quotes with the mind set of "how much can I get away with quoting this guy". If they think they are the only ones quoting then know they can pad their quote a bit and make more than what they normally would. How do I know? Because I've caught them doing it way too many times. Having said all that, I'm not telling you that I'm going with the lowest quote when I say I am getting other quotes. All I am saying is that I'm not going to get screwed. I'm keeping everyone honest. What I'm saying is I want YOUR best quote. Whatever that might be, I want your honest quote. I may very well pick you over another much lower priced bid because I think you do better work or you are worth it for whatever reason which brings me to #2. #2) Are you kidding me with this one? Dude, if I get 3 quotes and you are twice as much and I ask you why you are twice as much I expect you to let me know what about the way you are going to do the job is worth me paying twice as much. It's that simple and I think it's an honest question you are getting. It's a great opportunity for you to explain why you cost more! What is it..better quality...better materials...etc etc. Again, just because you are twice as much doesn't mean at all that I'm not going to use you. However, if you are twice as much and then get offended by my asking why you are that much more then FOR SURE I wouldn't use you. I can't count how many times I've had a high quote and have asked this exact question and the guy let me know all the reasons why his work is worth more and he got the job because it made a ton of sense. I'll just close by saying that I'm sure it's frustrating dealing with customers and there are some real a holes out there who are playing games, but I would be very careful to take a step back and realize some of these questions you are hearing are not coming from a mind game kind of place. Some arelLike me, they are people who have been screwed over too many times and they are trying to make sure they get an honest quote and that they get the quality they are paying for. You seem like an honest guy but the trades are consistently not honest in my opinion. It seems like there are a lot of contractors who will do anything to screw over the customer and we have become hardened by it. I imagine it is hard not to get sensitive about some of these questions, but they aren't always coming from a bad attitude.
@majesticmojo36386 жыл бұрын
We never stop learning. Communication is key. I have been offended plenty of times but I try to not let the customer know. I try to maintain composure. It was more frustrating in the beginning years. Now I try not to get emotional with business. If you can let your work do the talking I think you'll be set. Getting recommended is the best.
@barver12376 жыл бұрын
SuburbanHobbyist YES!!!!! Thank you. I like Richard but I’m surprised he’d say something so ridiculous! I couldn’t disagree with him more. I got a bid on a septic system for 88,000 next two guys bid under 50,000. Asked the expensive dude why so much? “Because I’m really busy right now”. BS, he was gonna tip me off because he’s busy. Other guy got the job and it went well. Save me 40g by getting more bids. What a joke. I’ll do it myself of get a ton of bids next time!
@suburbanhobbyist27526 жыл бұрын
Yep, that exact scenario has happened to me before. It's just good business to get more than one bid. The only time I don't get more than one bid is when the contractor has gained my trust. No way I'm going to go with one quote with a new contractor! I just had a pool built and the first guy was $15,000 more. Why? Because he had a middle management type guy that worked for him and he had to get paid too. I went with the other, lower priced guy, because he outlined exactly what I was going to get for a lot less money. If I would have gone with one quote I would have lost 15G.
@nickk15026 жыл бұрын
Very good comment. My thoughts exactly. I’m not trying to be disrespectful, just need to know why your price is where it is.
@Subsonic-cd2en6 жыл бұрын
Couldn't agree with this comment more. This is the first video I've seen from finishcarpentrytv, and I have to say, it left a really bad taste in my mouth. Also, if I ask why a quote is twice as much, and they say it's because they use 2 guys - my response would be "so you're telling me that this ONE guy can do the same amount of work as your TWO guys in the same amount of time?"
@stickshaker1015 жыл бұрын
"I'd do it myself, I just don't have the time."
@lorenzogamez815 жыл бұрын
Since you don't have the time, that means you have the money so pay up $uckaaaa!!
@MrCarlitosway7135 жыл бұрын
Thats the most common line from the customers. Smfh.
@fliptuner73555 жыл бұрын
Time is money. Actually, it's worth more than money cause you can't make more time.
@MrCarlitosway7134 жыл бұрын
Hahaha yup thats the #1 bullshit lie of every customer.
@strongislandhandyman57124 жыл бұрын
I’d do it myself but I don’t have the time but I’m going to watch you the whole time your hear doing the job
@Interior_Works4 жыл бұрын
"just to let you know, my buddy is also giving me a price on the job"
@FSAUDIOGUY4 жыл бұрын
Right....everyone has that beer swiggin friend that's gonna show up and save the day on your home project! Don't do it people!! Call a pro!
@zacsdiyreptiles71464 жыл бұрын
Lmao
@pawelgatorade6 жыл бұрын
"Can you knock something up in my basement for free? after that I can hook you up with a lot of work"
@apex0076 жыл бұрын
When asking why are you twice as much as all my other quotes, we are not trying to lowball you or compare you to another person. We are asking what are you offering thats different from the other person. Are you offering better craftsmanship or better material, better warranty, etc.. That way we can see if everything else is equal. Learn to sell yourself and educate the customer on why you are worth that price.
@cjpenning6 жыл бұрын
Do you think they ask the other guy why he is half the price?
@hughtall48436 жыл бұрын
I have in the past, yes. Best practice: don't have a chip on your shoulder.
@apex0076 жыл бұрын
cjpenning yes I do. And I hope other homeowners do as well. Unless you're flipping or selling soon then the lowest price should not be the deciding factor
@nobodyliveshere8916 жыл бұрын
It's not always about selling yourself so to speak. There are a lot of homeowners out there which you can sell yourself to all day long but are still misinformed when it comes to the old saying of "you get what you pay for". Double the man-power means the job gets done quicker. You might pay for more one contractor which is insured and credible and obviously pay less for a cheap hack with no insurance and little craftsmanship. A true craftsman will stick to their price because what we look for in homeowners are people who know what this kind of work is worth when done with high quality standards. There are lots of variables, and the reason such hacks are still in business is because home owners are still willing to settle for cheap. Those types of people shouldn't expect anything more than a cheap quality finish.
@apex0076 жыл бұрын
James Metni part of selling is educating.
@mariopellegrino76613 жыл бұрын
As a customer, that second question seems still logically valid. I was getting quoted from three different companies on some custom work, and they all seemed to be offering the same stuff at face value. Not to mention, contractors do have a bad reputation for overcharging or ripping people off.
@wesleyenoch10312 жыл бұрын
It isn't a valid question because a contractor can't answer it in good faith, because they couldn't tell you how other companies price their jobs. And you can't blame an entire profession for a few bad apples. Consumers that do their due diligence on the contractors before hiring them tend not to get ripped off. Its the penny pinchers that want it super cheap and are willing to hire unlicensed people that get ripped off. You get what you pay for.
@mariopellegrino76612 жыл бұрын
@@wesleyenoch1031 Of course it's a valid question. Is there something I'm being offered for the higher amount or not? If not, then that's fine. I won't do business with you, you're just overcharging. People shop around. When people hear a price that's substantially higher than another company for the same exact service, there must be a catch. Are you using something that can be replaced with something cheaper? Are the other guys simply cheaping out? Or is your view of your work so inflated that you just make up a super high number and charge the customer that? That's the research. Why are you more expensive than other quotes? What are you offering to me that would make me pay more? If I just feel I'm being overcharged, then the interaction ends there. But maybe there's something he wants to sell me on that other places don't have. It's not an attack, it's a valid question trying to figure out if you're being ripped off or getting a better deal.
@edro7572 жыл бұрын
oh yeah contractors do huh that's bullshit you know who's got more of a bad reputation for ripping people off is cheap ass homeowners . fuck out of here with that shit
@GY6SCOOTERCHAT Жыл бұрын
@@mariopellegrino7661 they feel attacked but really it’s a chance for them to educate and they are missing it. Silly video from a guy who thinks no one should question his price.
@Rflower111 ай бұрын
@wesleyenoch1031 it's a valid question. Contractors know the going rate but want to price gaulge. What actually constitutes a "professional", years or workmanship?
@NICKZIZI2 жыл бұрын
I'm glad I found this video. I'm in the process of deciding on working with a contractor for a new property. Feeling bad because I have said the 2 things to my prospective contractor. As an entrepreneur, I don't like when people do that to me so I get it. It's just that I like to know the numbers before starting a project and it has to stay within the budget. If it doesn't or if the contractor exceeds the time frame it ends up costing me more. I've had cheap work done before and it ends costing me more. So I get it. Thank you again for sharing from a contractor's perspective.
@Rflower111 ай бұрын
You're saying the same with both. Customers are told to ask for prices. Maybe you think more highly of yourself than you are worth. Some Contractors charge prices that are ridiculous and do shoddy work. I have no problem paying for quality but when I do pay for excellence, I expect excellence not price gaulging.
@Jesse-gv9tf6 жыл бұрын
My pet peeve is people not taking into account the time needed to do things right. People can't believe remodels and additions can take weeks if not months. People see rough framing and assume the building is 90% done when in reality it might be 20% done.
@wolfpack41285 жыл бұрын
But it took like 20 minutes on HGTV.
@SharkHustler8 ай бұрын
@@wolfpack4128 LMAO!
@klmbuilders53855 жыл бұрын
When customers ask why you're so much higher tell them, "Skilled labor isn't cheap and cheap labor isn't skilled". Most of my work is referrals and repeat business so I don't have to do a lot of selling. My reputation precedes me. After 24 years in business - business is good!
@Carbon2254 жыл бұрын
Well put! I cant tell you how many jobs the client has asked that and I end up getting a call to come and either fix it or redo it!
@robarinc.28594 жыл бұрын
Good works not cheap and cheap works not good!
@cesarlopez48844 жыл бұрын
Goof word Sr🙂
@robarinc.28594 жыл бұрын
@@scottwisniewski7372 that's amazing of I was living in your town you would be on the unemployment line I could do that Installation in 2 days solo I install 800 sq a day solo!
@robarinc.28594 жыл бұрын
@@scottwisniewski7372 I have a couple of my guys mover there items or park my 30 box truck to move everything out of the house 1 shot
@TheDadofsix4 жыл бұрын
I was a claims adjuster for 24 years. Proper and reasonable negotiation was my assignment. We had relationships with a lot of contractors. I learned that I would rather pay more to a very good contractor than to spend less on a so-so contractor. The good men AND women stood behind their work, would COME BACK to a job that had a problem and were fair. Contractors are in their line of work to make money. I would expect reasonable movement on job prices but at the end of the day having to pay someone else to correct another person's work was an aggravation (if we as the insurance company sent the contractor). Micah Rawley's comments are very true in many instances. There are those who are rip off artists and it takes experience sometimes to weed through them. In the end though, I expected the contractor to make money but I wanted to make sure they did the job right and knew what they were doing and that costs m-o-n-e-y.
@Rflower111 ай бұрын
Professional contractors knew that you could sue them. You had their information and could make things hard for them. Homeowner’s only have their word and usually that isn't enough.
@SchanzCo3 жыл бұрын
Another good one is, “give us a really good price” because we have friends we’ll refer you to. That’s like telling me, “if you undervalue yourself on this job we’ll refer you to a bunch of other people who will also undervalue you...” Great, sign me up!!
@JOBRAIL13 жыл бұрын
There are a lot of contractors who actually do that themselves. "Let us put a sign in your yard and we will discount the work"
@javierbolanos64633 жыл бұрын
@@JOBRAIL1 Yes exactly , my father hates hearing that. He always tells them "let's finish this first and then we will see" because 9/10 there is never another project
@cabinetmunch5 жыл бұрын
Gave a guy a quote for a layered crown molding maybe 12 years ago. He asked how long it would take. I told him a few hours. We were already set up installing cabinets and had a crew there, so he thought it would be a cheap add on. Customer says “My lawyer doesn’t charge that much!”. I told him to call his lawyer and see if he knows how to install layered crown molding. I did not get that add on and was better off for it.
@masondurham86863 жыл бұрын
@@kshuf8426 Lawyers go to school for 7 years and protect your rights, that's why they can charge so much. I'd say they do a bit more than diddly squat.
@safffff10002 жыл бұрын
@@masondurham8686 Lawers are in a controlled field. Open all lawyers, doctors ect so anyone can practice and let the completion determine the rates. I don't need big brother screening who I want to hire, there are independent consumer agencies for that. Anyone should be able to practice law or doctor without a license. If grandma Jones with her herbs can cure cancer 90% of the time I want the right for her to do it and for me to use her, period. If a good law secretary can file the papers for me, she should be able to
@idontgiveanf37136 жыл бұрын
Funny most contractors tend to ask us if we've received previous estimates and how much were there for. We usually respond with you're the first company that we're getting an estimate from even when we have a few previous estimates so it doesn't influence their quote or how they answer my questions.
@mikecase93655 жыл бұрын
I had a complicated tree to fall between fences and two sheds. Got 4 quotes. 3 were in ball park of each other and one was more then double. Contractor called and actually got mad he didnt get the job. He kept telling me it was a hard job. I'm a contractor I understand hard jobs but his quote was telling me he was nervous about it and he also got rude about it. I love seeing their faces when they discover I'm a contractor. It's like selling a car to a car salesman. Lol
@matthewellis30044 жыл бұрын
Well said. You gain that confidence as you go through with these initial experiences. Price your work as you see fit. No one understands your struggles within a job as well as you do.
@SharkHustler8 ай бұрын
You 'said it', man - very well-put!
@rlrconsulting6 жыл бұрын
Dude. THANK YOU!!! I get so many off the Wall comments like the ones you just described and your video reminded me....”THIS IS WHAT WE’RE WORTH...if you want cheaper, please call me back if you decide the competition isn’t going to be coming back to your home for any more work. “ Right on brother !
@starrtile8496 жыл бұрын
*The one that says "If you do a good job here, I can refer you to my (friends, other family members or co workers)"....as if they hadn't said that I would've done a crap job*
@shovelheadseven5 жыл бұрын
Those same people often never come through. They throw you a bone thinking you will give them a lower price. If you add up your expenses to do a job and cant make a decent profit why do it? Labor and material are not cheap. Just to show up at a job with minimal crew is a few hundred dollars plus a few hundred or thousand in materials. Factor in Taxes and various expenses by the time you add it up your forced to bid jobs at amounts that are not trying to charge excessive amounts but to make certain you can afford to commit to the financial responsibility you are about to incur. Unforeseen things always come up and you can end up losing. Customers who got the lower price can care less when you are unable to break even. They usually are not open to revising the bid and blame you for giving them a bid that doesn't work for you.
@stephanjurisic78865 жыл бұрын
Serbian proverb “ where promises are big, bring your smallest purse”
@matthewhamilton18335 жыл бұрын
Most annoying thing i witnessed was a home owner telling my boss at the time, "that's not the way they did it on KZfaq."
@robertochavez81964 жыл бұрын
Some have told me if I do the job very cheap , I will have work year round with them. I just ignore them. Those will not be my clients. It is better to lose a client than losing money.
@SublimeSimplicity6 жыл бұрын
Make your best video next, because I'm also watching other channels.
@keithstiltner35395 жыл бұрын
@Ray H It was a joke dumbass
@joesilkwood49585 жыл бұрын
Wooooow!!
@KitchenerLeslie24 жыл бұрын
Tsrif Tsal he was kidding idiot! I wanted to get into it too.
@michaelhealy45093 жыл бұрын
OMG look at the space between these mitres. mitres
@thecarolinacraftsman41206 жыл бұрын
There’s an old saying in the Construction industry, skilled labor isn’t cheap, cheap labor isn't skilled.
@f0rumrr6 жыл бұрын
Im guessing you meant to say cheap labor isnt skilled?
@thecarolinacraftsman41206 жыл бұрын
f0rumrr yes. Corrected. Thanks!
@steveareeno73526 жыл бұрын
I'm guessing you meant to use an apostrophe in your "Im". Most people probably knew what Woody meant. :-)
@f0rumrr6 жыл бұрын
Because he edited the comment.
@doctorlarry22736 жыл бұрын
There is another old saying in any industry - not all of them are honest. Also, smart labor can be less expensive than skilled, but dumb, labor.
@peteross48794 жыл бұрын
I had two contractors give me an estimate on leveling 4 slabs of concrete in my backyard. The slabs were about 6x10’ each. Certain parts of the slabs were uneven by up to 4-5”. One contractor gave me an estimate of $750 and the other’s estimate was $1,400.
@drummermayne115 жыл бұрын
I've had multiple people turn down my quotes. Afterwards they called me back to either fix, tear out and redo or assess what was done. So I asked them straight up, Was it that much cheaper to hire someone else than just to pay me to do it right the first time? The way I look at it, you can pay now or pay more later.
@MSH-el2yz4 жыл бұрын
If I may add to that, the dominoe effect can be more damage happening, then the repair/remodel itself. I see it mostly with roofing,bathroom an basement remodels, and alot of decks. water damage causing more problems then before they started. Most times the cheaper guy does not address those expenses that will make a good job last over the years.
@whitechris7204 жыл бұрын
Ever had one that the bid to fix the other guy's work turns out to be more than the original bid. I hate that for the customer, but the job has changed. In my experience customers get mad when you have to raise your price. So normally I walk away from fixing another contractor's work if I originally bid the job and didn't get it.
@haroldbartley59706 жыл бұрын
I agree with most of what you said, Richard. However, a 2 man crew shouldn't automatically be double the cost of a 1 man crew. It should still take the same amount of "man hours" to do whatever type job. Generally speaking.
@pearsonsp066 жыл бұрын
Harold Bartley you have to consider what you are paying your employee or you’re going to lose money. Example, if I charge for myself 40.00/ hr I expect on a daily basis to make 320/day. If I charge that same amount and we get the job done in 5 or 6 hours I now made much less in that day because I still have to pay my worker and there isn’t time to go setup at another job. You absolutely have to account for a second man and most will tell you that you should be making money off your help as well. That is just how I do it and what Richard is talking about
@haroldbartley59706 жыл бұрын
Danny Z I know exactly what you have to consider. I am a self-employed trim carpenter myself. That's why I made sure to put the last word.. Generally. A 2 man crew shouldn't automatically be double the amount... Generally.
@jg86446 жыл бұрын
I agree here. 2 man crew *should* mean faster job turnaround than a single person. So - you shouldn’t necessarily have to mark up drastically PER job, but if you do carry an employee, it does mean you should bid on more jobs overall (more volume) or point out the job completion time a sellable feature so the homeowner has a little insight. End of the day - only you know your overhead and profit margins, so just stick to that and let the chips fall where they may!
@abcabc-yo8ys6 жыл бұрын
It doesn't actually double but you do have to charge for the helper. It's what ever profit you are going for. Some contractors are happy making 1500 week give 500 to the helper. Others may what to make as much as they can to cover overhead cost. It's not cheap.
@MikeKow806 жыл бұрын
I agree. Labor numbers should be the same give or take a few bucks for different rates. Maybe it's a commercial mind set. Job is worth 40 hours. You can do it by your self in 40 hours or get 3 other guys and do it in 1 day. You shouldn't be charing more cause you are 2 guys, you should be doing double the amount of work cause you are 2 guys.
@jamesstanlake40646 жыл бұрын
I have no quarrel with the man with a lower price, he knows better than anyone what his work is worth.
@jbranch22016 жыл бұрын
Nicely put. May I use this line?
@jamesstanlake40646 жыл бұрын
By all means
@clashandpotatoes3 жыл бұрын
Im new to this but I found asking the difference in price question very helpful. I ask it, not asking to lower that particular price, but for the contractor to help me understand the difference in work they'll provide over the other guy. I'm a general hobbyist and hearing the difference and process of work is helpful to justify the price and it's an opportunity to learn about that particular trade. I wouldn't look at the second question as a nuisance, but as an opportunity to really take a step up and sell your work. Food for thought. It means a lot to a customer like me to learn a little about the process while also creating a rapport with you.
@FSAUDIOGUY4 жыл бұрын
Way back in the day I did a lot of ceilings, stippling...etc. Some people would balk at the price. Then they would try to do it themselves...a few days later the phone would ring. Always the same phrase "This is hard work...we now understand the pricing, please come back and do this work for us"! YUP! I always enjoyed making homes look nicer for folks...it is very satisfying. :) I'm 57 and still doing some on the side....no more ceilings though, my shoulders got to old! LOL! Now I have to call the ceiling guy...but I never bitch about the price. I like this guys attitude and work....well done!
@audigex6 жыл бұрын
"Why is your quote more expensive" seems like a reasonable question, and gives you the opportunity to say "We work faster because there are two of us" or "We use xyz material which is better for zyx reason" etc
@bighands696 жыл бұрын
They maybe trying to get his price down as well but do not realize that he cannot go down in price.
@BladeofThamuz5 жыл бұрын
Could be just that one contractor is cutting corners while you are not. I do a large project every year or so, and I’ve sometimes found that the lowest bidder doesn’t totally understand the work to be done. I ask them to explain the process and the timeline when they give the bid.
@MJCPeters6 жыл бұрын
I spent 17 years selling a product that cost 30% more than my competitors. I also spent 17 explaining why my products and services were worth the extra 30%. I didn't win every bid but I made a good living. My biggest satisfaction always came when an account that went with the lower bid would call back and say they wanted to come back. In your business keep in mind you are a salesman. I've watched many of your videos but your potential customer may not know you from the next guy. If you only shop at a big box store you don't know why someone would pay so much for a sheet of quality plywood.
@aesca1514 жыл бұрын
Great channel! Thanks for all of the info you provide. I have asked why quotes are so different, but have gone with higher quotes most of the time once it is explained to me the quality of work that will be provided. I agree that the “give me your lowest price” comment can make you want to pass on the job, but if someone asks “why your price is so much higher”, they genuinely be curious as to what you are going to do differently. I get that question all the time in my business, and I am happy to answer what I’m going to provide versus what my competitors might provide. Once that objection is out of the way, I’m that much closer to getting the job. Keep up the good work.
@danielzukeran76254 жыл бұрын
"not bad for your last day on the job" is the funniest hardest thing I heard someone say on site
@lostinmyspace49105 жыл бұрын
How cool you turned over to 300,000 miles. I own a 2005 Ford F150 purchased new, and just turned over to 300,000 this summer. Now it's 307,000 as of Nov. 2018. Fully synthetic oil from the beginning.
@Matasky20106 жыл бұрын
I'm a fan of your channel and your honesty, but you shouldn't be surprised when someone would like to know why they have two completely different prices for the exact same job with the same materials...that's no brain game, it's a perfectly valid question IMO..that's just an opportunity to sell yourself, not a big deal.. I'm sure every contractor would like to work for someone with absolutely no common sense and really deep pockets LMAO..
@bryantjackson38035 жыл бұрын
Shut up and pay me what I quote you. You know nothing customer.
@jesusandcountrymusic5 жыл бұрын
Guys who don’t charge enough money generally are in a rush to get in and out and don’t really take pride in their work. If you want stuff done right and you want it to look good, you typically will get what you pay for. This guy does quality work. He’s 100% right. Any contractor worth a darn won’t play the how low can you go game. Typically the people pinching their pennies are the pickiest people to work for. This dude takes his time, does things right, and takes care of the customers home. I’ve watched his videos where he’ll prime stuff that’s already been primed, most finish guys won’t even prime wood before they paint it. They’ll use a brush and leave brush strokes all over base board and trim. This dude is good at what he does and worth what he charges.
@mkim27993 жыл бұрын
@@bryantjackson3803 you are exactly the kind of contractor that ruins it for good contractors!
@dieagosllc38844 жыл бұрын
I get this 1 all the time. Client - "ok If i buy the materials, how much cheaper?"
@jamesnash26204 жыл бұрын
30%. That’s how much cheaper it is where I live
@MyDIYAdventures4 жыл бұрын
Yup! All the time!
@tonymontana12314 жыл бұрын
What's wrong with that? You can get your desired materials and you don't have to pay quite a bit for someone driving to the store.
@dieagosllc38844 жыл бұрын
@@tonymontana1231 a good contractor wouldn't charge you for for a trip to the store if he is getting the job. 2nd customers usually end up buying the wrong or cheap product & we end up having to drive anyways to return it for the proper product
@tonymontana12314 жыл бұрын
@@dieagosllc3884 we have recently renovated our house so maybe good contractors charge twice as much overall or it's country related, because ours did. They would also give a required list and reccomend brands so it's all down to customer which product to choose, you can't buy actualy wrong items, maybe from the different manufacturer. Quality is overrated, though not irrelevant, you can't buy bottom shelf and expect best results and twice the price is not even close to twice the quality.
@trentaustin12564 жыл бұрын
Now make a video about how many bad contractors there are. Its unreal! There are FAR more bad contractors than clients and thats a fact.
@gatorr4life3 жыл бұрын
Yes!
@sossecuritysolutionshandym14796 жыл бұрын
I often tell my customers upfront that I am not cheap. I do quality work and I can do many jobs that it would take many other companies to do. I use better quality material that will last you 50 years or more(Cali bamboo). I warrant my work for a year or longer. I don't want to come back unless you need something else done. 90% of the time I get the job. 5% of the time the customers thank me for my honesty and take my estimate and I don't get the job. The other 5% are either upset, offer up insults because they can do it themselves. For them I let them know that I'm way to busy helping people who can't. My favorite is just give me a guesstimate. I have one and learned my lesson. I don't give guesstimates anymore. I price my jobs high and I can always come down but I don't ask the customer for more money if I've made a mistake on the estimate, unless it's something way out of my control. I've been very successful thus far.
@bighands696 жыл бұрын
+SOS Security Solutions I routinely ask for ballpark figures when ever I want something done so that I can decide if I want something done or not. There is not point me wanting something done for say $10000 and it then ends up costing $50,000. Your point of checking your estimates at the upper bounds of price do seem fairly normal. As long as you are up front and honest with people 99% of people will not mind. The 1% that do simply are not worth worrying over as they could be annoyed at about anything you say.
@BlueCollarDIY5 жыл бұрын
Whenever someone tells me that so-n-so is cheaper, I tell them I don't compete on price. If they want to compare quality of work and materials, they'll see why I'm more than most.
@gordonlonnon57424 жыл бұрын
I think people forget that two people on the job can get it done far better and more efficiently than one. Just having someone hand you a tool when you're hanging off a ladder or holding material while you are fixing it in place . Good videos man. Excellent work.
@jkeacosta5 жыл бұрын
I dont like when one is finished with the job , and the customer and i agreed on a price the customer trys to sign a check for a lesser amount when im ready to collect. that puts me on edge.
@bluecollartrader17915 жыл бұрын
That is breaking a contract. Sue for the difference in small claims court and if they refuse to pay the judgement, put a "mechanics lien" on their property. I did it a number of times and ALWAYS got paid, eventually, with interest.
@jasonkeller57324 жыл бұрын
@@bluecollartrader1791 make sure when you sue, you include your loss of pay to attend court as well.
@sealcycle20203 жыл бұрын
@@bluecollartrader1791 I am assuming that effects their credit report as well.
@BenMarvin6 жыл бұрын
When someone asks for my best price, I'll counter with asking their budget and I tell them what they can get for that price. I understand being on a budget, but don't expect Ferrari work on a Ford budget. Here's one for laughs: Went out to quote a countertop, hour drive away so already eating up a good portion of the day. Food service front counter and I knew from his budget it was going to be cheap laminate. Customer says: "Can you just use some pressure treated plywood?" I didn't know whether to laugh or just walk away at that point. At least he wasn't expecting granite.
@2theteal6 жыл бұрын
"That's too high." I've been a painting contractor for 30+ years so I've heard that more than once. My response is always, "That may be more than you planned on spending but it's not too high." I charge a fair days wage for a fair days work. That's why I'm still in business.
@castnm542 жыл бұрын
Omgosh, thank you for posting this. I know it was 4 years ago, but I've just been put in a situation to retire and purchase a condo that needs work .. lesson learned here, these are exactly the stupid thoughts I had been thinking about pricing out a contractor(s) .. eye opening! Thank you again sir.
@skyhawaii54463 жыл бұрын
I have watched a lot of your videos. You are very good at what you do and the quality of your work makes it easier for other trades to perform the scope of their work. Raise your prices and target market towards upscale homes with owners who work or who have worked hard to get where they are at in life. I have found that they respect you, are easy to work with and realize that you are assisting them in the accomplishment of their dreams and goals. Doesn't get any better than that. Continued success.
@jeremiahbatiste73285 жыл бұрын
your interview me to see if you want me to do your project , im interviewing you to see if i want to do you project .... enough said
@ametalguitarist6 жыл бұрын
One of the two that I thought you were going to say is, "what if I do some of the work?" My favorite line to use when someone wants to do some of the work themselves is, "If you watch, it's double. If you help it's triple!" LOL
@mesanders11136 жыл бұрын
One house I did floors at the husband helped he was an amazing helper didnt complain worked hard so sometimes they can be help lol. I knew him pretty well and it saved them a ton of money
@ametalguitarist6 жыл бұрын
ya friends where you have an idea of the work ethic is a different story
@clintw52266 жыл бұрын
So true.
@hyperuben6 жыл бұрын
ametalguitarist I got to use that one! On one of my last jobs, I allowed the home owner to watch and "help" according to him, when it was time to get my money, needless to say it was a struggle getting paid, not to mention all the nitpicking while work was being done.
@ametalguitarist6 жыл бұрын
I can understand a customer watching you for the first day or two just to see how you work and your attention to detail, I get that. but when they help they're slow and don't know how to use the tools.
@joekane234 жыл бұрын
I guess it’s a case of birds of a feather watching your videos you obviously take great pride in your work and take it to heart when it’s not appreciated your paying the price for all the cowboy contractors out there enjoy your refreshing honesty and skill all the best J
@user-ed5jh3ff6u3 жыл бұрын
All the comments are spot on, my brother and I use to say “ we won’t be over bid “, it takes people a bit to figure that out.
@6923mw6 жыл бұрын
appreciate your advice. its very hard to find quality labor in my experience as a homeowner. I learned to take on most home improvement jobs myself and found I do better work than a majority of "professionals" I've hired in the past, sadly - although I have 30 plus years of doityourself experience. I would kill (not literally) for the quality work I've seen from you and pay accordingly without any hesitation. I've learned to not even bother talking to anyone that doesn't come from a reliable source. Not wasting my time is as important to me as it is to you.
@barver12376 жыл бұрын
Richard Gass Totally agree. Been burned by high quote “professionals” more than once. I
@bobbg90416 жыл бұрын
I diy my stuff, even work on other people's houses once and a wile. Last job the contractor still hasn't paid me, he offered 35 bucks and hour. I did 70% of the work now he's telling me I'm asking too much. I showed up everyday worked and went home, after 2 weeks he came on the job drinking beer, I told the guy I'm not working with someone who's drinking on the job. I quit it took him 4 months to finish that job but he did change a few things that was not part of the original plan.
@jasonsmall56026 жыл бұрын
Sometimes when people say they're getting other quotes it's just so you're aware they can't make the decision right away. I also don't necessarily see a problem with asking why it's higher. It's fine to explain that you do it with a higher quality, and that takes time. More coats of paint, better materials, etc. Sure, you don't know why the other guy is lower, but I am happy to pay more when I know I'm getting good quality and service for it.
@how2q6 жыл бұрын
Agree, I will sometimes ask them to explain their quote. I'm amazed at how offended some get. I'm really laid back. If it's a higher quote but they break it down...hired.
@hillcrestheights82926 жыл бұрын
Exactly the right answer Jason!
@bighands696 жыл бұрын
+Jason Small Some times there is that completely unrealistic person who simply just wastes time.
@MixingGBP3 жыл бұрын
Ok, well said. What about the contractors that say, "yeah, we'll be there next Tuesday at 8 am to start your job" and then never show up and don't return calls? It goes both ways out there, lol.
@vera7133 жыл бұрын
That contractor you hired probably hired a subcontractor for way cheaper price and that subcontractor doesn't appreciate having a middle man taking a cut without doing any actual leg work. Happens
@dennisdubin21264 жыл бұрын
I never say, "Give me your best price," but after I receive the quote, I do tell contractors that I am shopping around. Not to threaten him or her, but to be totally honest. I want to put my cards on the table, just as I would want my contractor to do. Is that wrong???
@bartseller86013 жыл бұрын
There's nothing wrong with that as long as you're comparing Apples to Apples which is usually not the case. Understanding product info, application procedures, the overall vibe, and so on is beneficial..
@vera7133 жыл бұрын
Why not tell them you're fishing for prices before you ask for a quote ?
@theguvnor20816 жыл бұрын
A lot of the 'give me your best price' comes from customer expectations that the initial price given is inflated. When I get quotes for jobs, I don't nickel & dime contractors, but take the quote, look at the work and previous customer recommendations of the individual contractors, and weigh up multiple quotes based on that. Personally, I'm not interested in the number of people doing the work, but the actual work and materials itself. If someone wants to get a team of 5 in, hey, thats great. It may take 5 times as quick to finish, but I'm paying the same regardless. Its like going to a mechanic and being charged more for labour because multiple people work on the job. At the end of the day, the same work is done and it is up to the contractor to balance their time accordingly.
@bighands696 жыл бұрын
A lot of jobs do require two people. Electrical normally as a minimum requires two people. One to push the cables and one to pull the cables. A client more than likely does not understand this so a guy that works twice as hard and maybe is starting out can do it cheaper but it is really hard for a customer to know this is the case.
@abrael3336 жыл бұрын
i do plumbing and heating @ the U.K.. 2 other phrases that turn me off, especially after an agreement has been specified. 1) when the customer requires extras, and tells you not to worry about the cost.. "Don't worry about the money" and, 2) "Can you just".. can you just look at my toilet please, its not flushing properly.. can you just look at my tap, its dripping. often its awkward for me to say no, because i am already invested and don't want an unsatisfied customer, or a bad working atmosphere.
@natejm6 жыл бұрын
I’m just getting into this business, so forgive me if this is an obvious question... In your quotes would it not be useful to include a clause in the work agreement that any extra work requested would be an extra charge and only completed with written consent? So there would be a secondary contract and avoid those nitpicky negotiations that clients try to get extra work for nothing? Is anyone doing this? I imagine that there is fine line between wanting to please your customers and not being able to make a living off of doing favours... Just asking for some reference.. let me know
@hyperuben6 жыл бұрын
Finish carpentry TV-Been there, done that, I for one will not accept any food if I can avoid it, also I had customers offer me "free" stuff. If I happen to be interested on whatever it is they're offering me, I will ask how much they want for it. In one rare situation I had a nice lady giving me an X box for my son, she offered it after I was paid and she was very satisfied with the work.
@NateCougill6 жыл бұрын
Easy. Add ons at the end. Complete all contracted work first, then negotiate a deal.
@bobmedic32146 жыл бұрын
That’s absolutely the correct way to do it. It’s called a change order. It protects the customer as well as the contractor.
@mylesmastersen35206 жыл бұрын
Oh yeah, the old leaky faucet rabbit trail. Especially if the homeowner has already tried to work on it. I learned that lesson the hard way. I friend of a friend called me to rebuild 5 toilets and do a few specific items a home inspector pointed out. My plan upon arrival was to take care of the miscellaneous items first then replace gaskets and guts on all the toilets. After an hour of being there I was asked to Check their leaky faucet. What I should have done was told him to acquire replacement parts then call me back so I could have finished the job I was called to do but at the time I was not aware that i couldn't just run to Lowes and find a rebuild kit for this specific brand. Lesson learned. I do new construction installation so naturally I don't carry around a bunch of parts. When it comes to side work it's easy to waste your time going to get materials and parts so now I'm always up front with the homeowner and let them know that my time doesn't stop when I have to leave and go get something.
@scottveilleux36293 жыл бұрын
GREAT VIDEO RICH! It's very simple, quality work isn't cheap & cheap work isn't quality. As with most things in life, you get what you pay for! Thanks for sharing!
@iris28744 жыл бұрын
On the flip side how would you suggest a customer bring up negotiating a price with a contractor while still being respectful? I’m looking into remodeling my mom’s house in 2021 so I’m educating myself now on the subject. Your input would be much appreciated! 🤗
@TheAxecutioner5 жыл бұрын
When you're in your mid 30s you'll look back on this and laugh. The simplest answer is "I don't cut any corners, I do everything right"
@wolfpack41285 жыл бұрын
That response is basically, I'll charge whatever I want to charge. I had a contractor tell me what he was going to use and why, and what to watch out for from other contractors. Next quote from a cheaper guy, I asked do you think we need footings, he said: naw, you really only need that if you're going 2 stories. Needless to say he didn't get the job. Had the first guy acted entitled to get whatever he demanded he would have been the one not getting the job. The first guy is known locally for his good work. He got that way by getting a lot of jobs by being a good guy. He now has guys that work for him and most likely is making 7 figures making sure they do things right.
@disiswizkid4 жыл бұрын
Or even better, when you reach your 50s-60s, lol. Tbh, I'd be glad they told me this ahead of time, as it would save me from wasting my time. At that point, I thank them for the opportunity and politely tell them that if the project is being awarded to the lowest bidder, due to all the sketchy contractors out there, I'll almost never be the lowest price, so I'm not their guy and will have to bow out. But if they change their minds and decide that ending up with a beautiful finish product that's been built correctly by skilled tradespeople for a *fair* price, then we are your guys.
@vicO13234 жыл бұрын
Cutting corners is what he does all day. Inside corners too.
@billysyms57613 жыл бұрын
With me it's "You called the 5 star guy, you pay the 5 star price".
@paulratay92046 жыл бұрын
I was called for a quote, to a commercial business that needed some work done. I later found out that they only called me for a quote because of their policy to have at least 3 quotes. The buyer already had in mind who the job was going to and he used my company as one of the required 3 quotes. Wasted a bunch of my time.
@rubaousa6 жыл бұрын
same happen with me
@samv27836 жыл бұрын
Back about 20 years ago, I did a couple of rehabs for a house flipper. Then after giving him 4 or 5 proposals and not getting the jobs, I found out that he was giving my proposals to other contractors as a scope of work and telling them to beat my price if they wanted the job. The last proposal I did for him, I charged him $300 up front.
@christopherdeyoe2386 жыл бұрын
If I get wind that it is an insurance estimate...it is not a free estimate.....if I get the job, I discount the time.
@TheBearGrylz6 жыл бұрын
Sucks. That happens all the time in commercial construction. It’s insulting. And usually the jobs take way more effort to quote.
@rootvalley26 жыл бұрын
I work for public sector and 3 quotes is always mandatory.
@joseneri81505 жыл бұрын
Ha I always deal with this! Client always says they had someone come in earlier before me and said they would do it for half of what I quoted. I always tell them then call him up and best of luck 🤣
@10813mike4 жыл бұрын
You’re spot on with your first example... Hate when homeowners are just looking for the best price... Your second example I find it’s the chance to defend your price and explain in detail why you might be more... I always get puzzled why homeowners never seem to ask why are you cheaper then the rest?? I enjoyed your video buddy. Thanks!
@gdizzzl6 жыл бұрын
A crazy neighbor of mine called me to look at a damaged counter top. When I got there another older contractor was also there. She called us both at the same time to bid this project. The other contractor looks at me and asks me how much i charge an hr . I told him. Then he looks at the homeowner and says "you should really hire someone who charges 10$ an hr more than what i told him i charge. Little did they both know I was never going to do the job in the first place because of the shady practice of having two contractors show up at the same time. I do realize now I should of never told him my prices. I work alone so I can afford to make less and offer more personal service. But I only have to worry about keeping myself busy.
@imout6716 жыл бұрын
I've always gotten 2,3 or 4 bids until I find the guy that I always want to hire. It takes a while to find a good roofer, AC man, sheet rock etc. I've had guys show at the same time but its cause one was late or a no show the day before. I'm on my tenth rental and it has really been hard to learn all this from scratch.
@Teach2Build6 жыл бұрын
George, raise your rate to what others are charging. Just because you work alone doesn't make you less valuable. You're worth what you charge.
@normhodgkinson69656 жыл бұрын
If you do good work at a fair (not cheap) price, you will always have work.
@rubaousa6 жыл бұрын
One Day I was called and a soon I got that, the homeowner said: I don't really need you, the reason I called you is because my wife is driving me crazy and I need to have it done, after 5 minutes He drove me crazy, then I left and said: Thank you Sir, but I'm not the guy for you.
@LightGesture6 жыл бұрын
Rubao yep. Hate that mentality. That's nice... not gonna happen for me. Cant take the over the shoulders... honestly, lost a nice customer because of this idea, mixed with too many questions and hawkeye.. Lovely wife, guy isn't too bad, either.. just hawk eyes too much, as is too many question, changes his mind, and talks as if he knows everything in the world.
@bobbg90416 жыл бұрын
So can I drive you crazy? Do you know the directions seems you've visited that place before.
@bobbg90416 жыл бұрын
LightGesture Seriously, guy seems he knows too much? Hey some people might just know more then you think or know. Chances are he's studied the chore. Something you thought you learned everything years ago, that's a bad addtude no one knows everything we can all learn something new. And if the guys dead wrong Humor him he's paying you. It's your job to do the work and take his money, if he's not happy fix it. And make him happy. But do the job the best way he's willing to pay for or teach him why your way is better. You can cut a 2x4 a bunch of different ways but only a few will give good results.
@HerminigildeB5 жыл бұрын
@@bobbg9041 That's not my job. I have codes and industry standards that dictate the details of the job. The homeowner can dictate things like placement of the medicine cabinet and color of the walls. They are not allowed to dictate code related things or demand I work below industry standard They are not allowed to tell me to use a process that will take 4x as long after the papers are signed I do this job every week day; I am a professional. If they were professionals they wouldn't have hired me. It's not like they're standing around telling their pharmacist how to fill CII RX'S. Why should they tell me Besides. They don't pay attention and can get hurt. This is a freaking construction zone. If you aren't wearing appropriate PPE, you need to leave.
@garyhorton66523 жыл бұрын
Good conversations in the comments. When I used to hear they had cheaper prices I wished them well. I sometimes would be called back for the job. I would also get some calls to fix the work they had paid others for. I am blessed to say I always had plenty of work.
@zachmcdonald44394 жыл бұрын
Way late on the comment obviously. I’ve just ran into similar situations where someone wants someone else’s price for my work, and you clearly have ran into that. It seems funny because people can tell from your interview with them that your work is going to come out like you conduct yourself, professionally. But they want your price to match someone who I am sure didn’t present himself to the client like you did. I know you don’t write those people off but most times I just quote those jobs even higher because working for people who don’t value my time right from the start I know is going to be a bad experience. Especially if it’s a job that’s going to take more than a couple days. You do great stuff, thanks for all your tips.
@verchris11195 жыл бұрын
You're right. I am a painter and the same thing happens with my clients.
@shakeeshakee94576 жыл бұрын
Awesome advice..and true..plus I always say skilled labor isn't cheap and cheap labor isn't skilled..you do awesome work so if they don't like your prices then they get what they pay for I say
@LandbergTileTV6 жыл бұрын
That's a great line, I'm going to use that! 👊
@dna75003 жыл бұрын
I think it’s fine to hear these things from potential customers because it gives you a window into what they are thinking and will give you an opportunity to guide the conversation a certain way that will help you educate them on why you are the best company for the job. It also may tell you that you don’t want to work with these people or if you are going to then you want to get paid top rate for the BS you’ll go through with them. Also, I try to prequalify prior to making a home visit. This can save me lots of time and headache. You’ll quickly find out that price is the only factor so you’ll have to re-educate to get your price or cut price buy using cheaper products, etc.
@peterpulpitpounder5 жыл бұрын
It all comes down to character, honesty and what is reasonable and right. The softest pillow in the world is a clean conscience.
@bigdogoutdoors49855 жыл бұрын
Don’t be so sensitive. Competitive pricing is important. If your price is premium sell the fact that you are selling a premium product.
@AlMai2224 жыл бұрын
That was the whole point he was making without sounding like a narcissist even though I know he probably does better work than anyone in town.
@glenncolucci82574 жыл бұрын
Education is key. Explain all what you said in this video up front so there is little/no reason to ask. Had 2 roofers give me quotes, 1 was $11,700 and the other was $43,000. $11,000 guy told me everything about the quote in 15 minutes. $45,000 guy listed 2 line items materials and labor. I knew who to choose.
@MrKongatthegates4 жыл бұрын
Its a poker game. When everyone is vusy, the bids are noy competitive at all, other times contractors are going broke right out of business. Stick to your guns. Charge what the market will bear. The highest amount you can while still getting your work week filled with hours. Anything less is short changing yourself
@bartseller86013 жыл бұрын
@Solus couldn't agree more. The thing that I find is that a lot of folks are uneducated in regards to product type of, application procedures and so on. Some folks want to hear it some don't. ( as far as explanation). You'll be able to read it ....They're strictly after the numbers , so you have to ask yourself whether you want to work with this type of individual or not. There is a feeling or vibe that you get and over time you sense it, you know....
@roygustafson77293 жыл бұрын
Who are you telling to Don't be so sensitive?
@ecoshine20124 жыл бұрын
My Favorite is “hey if you do a good job, I have a lot more work for you. I can keep you busy full time! and I pay my workers very well”. 🤦🏻♂️ big red flag 🚩. Thanks for sharing 👍🏼
@robarinc.28594 жыл бұрын
Yeah or if you give me a decent deal I have alot more projects I can give you! Lol I guess so 😋 😝 like I said it's 15,000 for the roof plain and simple if more work comes that's great of not it's not!
@jblooz23714 жыл бұрын
If I were the customer in that scenario, the best way to come across is: "Weve got the budget worked out for this project. We've got more coming after this. Once we get this one finished, we'll be saving for the next.
@arnoldduran49534 жыл бұрын
@@jblooz2371 that is seriously the best way to approach alot of situtations which are based on budgets. I found a couch on offerup - vintage, really nice, but was 650$ The lady straight up said the price is firm and i told her thats fine, I have my budget and buying this would through off my budget for other things i wanted to get. that was that. no hurt feelings, no one was offended.
@jaberwoky_3 жыл бұрын
My neighbor had his house re-sided with insulation, eaves, soffit, fascia, etc. I had a few weeks to watch his work and my house needed the same treatment plus eight windows. I didn't even bother getting another quote. His number was a bit lower than the one in my head and I know he does good work.
@Richie_77774 жыл бұрын
I have been only watching your channel for a short time but from what I’ve seen so far I believe you do a good job and take pride in what you do. There are too many fly by night people entering the trade giving those who do good work a bad name. At the end of the day you pay for what you get.
@mwelch32185 жыл бұрын
I’m getting quotes to resurface and expand my deck from 12x12 to 12x18. PT decking with composite rails, one additional footing will be required for the expansion. One quote for $4,200 the other for $27,800.
@lorenzogamez815 жыл бұрын
Well in God's creation he put in our system something called common sense if you have to ask someone else what's wrong with that picture then the only thing wrong is you not the 2 quotes
@jameshughes70274 жыл бұрын
I got three quotes for windows,8K,8K,And 24K
@DiscoFang6 жыл бұрын
The problem is that most residential clients have very limited experience in both the work itself and in negotiating with a contractor. The only part of it they know is the money, so that is what they try to negotiate. They don't even realise there are 100 different directions a job go in - both in the finished result plus the process of how you actually get there. It's up to you as the experienced one to lead them to realise that there are more important things than price that will impact them. And in fact aiming for the cheapest job has the potential to ruin their expectations in ways they don't yet understand. With very few exceptions, the last thing anyone wants for their own home is the cheapest job. There are more important aspects of the job to consider, the most critical of which are the long-term quality and the actual working relationship getting there and beyond.
@bighands696 жыл бұрын
Price and quality are the two main deciding factors of a purchase. In my younger years I was more geared towards price and then I moved more towards quality. To me it is a balancing act. I do it on everything from buying shares to buying watches. You heard that correctly you can buy shares/stocks on value meaning some are overpriced and not worth the real price. You can buy really low priced shares but they are muck. The whole market place is based on price and quality. Few are aware of this though.
@DiscoFang6 жыл бұрын
bighands69 It's the old saying: There's 3 factors to consider: Price, quality & speed. But you get to choose only 2.
@ivbazan1004 жыл бұрын
I agree with what you say, 100%!! I also hate “all he has to do is...take him like 5 minutes.”... I immediately realize that they are clueless and are minimizing the work and all of the value that we put into the high quality of work and effort, both with my administrative and my husband’s labor and skill. Like the other previous person commented, “I add extra”, to make them go away. If that is the mind set they have about a service we provide, then they are showing us what we have to deal with in all projects they might have in the future. NO, THANK YOU!!! I love your videos, and always learn something different. We have implemented a lot of your tips in our finish carpentry. Thanks for making the time to share with us!! 😊
@hugavet30493 жыл бұрын
What would you charge per linear foot to install 12 inch base?
@tscoffey16 жыл бұрын
But if I go to Texas Roadhouse, and they have twice as many wait staff working, I certainly am not going to pay them twice as much for my meal. So why should my carpentry job cost twice as much just because you choose to bring twice as many people to the job? Isn't the job getting done twice as quickly then, freeing you and your partner to work twice as many jobs in a day? This seems confusing to me. The few jobs I have had quoted out were quoted by the job, not the number of employees in the company.
@blackfla6226 жыл бұрын
So when your coworkers show up , your pay gets cut in half ..cool story bro
@bobbg90416 жыл бұрын
tscoffey1 I totally agree, and its stupid to do a one man job. What if someone gets hurt? Falls off a ladder gets schocked cuts off his finger. Trips and gets knocked out? 2 men on a job will almost always get done faster. One guy cuts the crown both put it up one guy mesures. Up and down a ladder all day long takes a toll on your body. I've done it painting a 18' walls on a scaffold. You'll find out when you hit your 40's and cry when your in your 50's and 60's. You have so many sore spots. Getting old sucks.
@bighands696 жыл бұрын
+tscoffey1 Actually you do pay for the number of staff it is called service. I wish some people would think before they actually speak.
@bobbg90416 жыл бұрын
blackfla622 No your pay isn't cut in half unless your on your dam smart phone all day. You both work, the job gets done faster and your off to the next job. You'll make more money faster get jobs done fast and have customers who love your work and recommend you, you can't beat word of mouth advertising. It's free and they tell people that trust them you can't even get your foot in the door without talking a bunch this cuts those steps out. Oh and it's a really small job, your coworker can bid jobs that day. Trust me 2 men work faster and safer.
@ihatesignupsgrrrrrrr5 жыл бұрын
Ya, I disagreed with pretty much everything this guy said in his video... Just figured the comments would be where I would find the good info since his information was just stupidly off. Like why would anyone care to pay 2 people to finish a 6 hour job anyways... If it was say a 60 hour job, that might make sense if it means your project will be completed faster. Maybe he didn't fully explain himself, maybe he just feels like coming out for a quote that doesn't get accepted is a waste of his time and he doesn't realize that is part of the job. Making $40 an hour or more, you are making that for when shit happens, like spending time on unfruitful quotes. Asking price differences is your time to explain and make the sale, it is not just a customer searching for the lowest price! AMATEUR.
@davidtorres37794 жыл бұрын
Thank you for your insites. What I get on occasion is " I can get you a lot of work"
@topsyball10492 жыл бұрын
That's a good one too.
@jay-rus44374 жыл бұрын
As a renovations contractor, you and I are on the same page. Like you mentioned about your cost, I too am sometimes high because I value my time no matter what the specific project is. So sometimes client cant understand why my paint bid can be so much higher than someone else’s price might be. From my perspective I bring a skillset, experience, and overall quality of work that determines a daily value that I make no matter the work. I also like that you mention that we too interview perspective clients. I have absolutely told perspective clients that I probably just wasnt a good fit for them. That can anger some, but that only confirms my thoughts. Just as some contractors arent right for the clients, there are some clients that arent right for the contractor. For me its when they are only interested in low bid....no thanks.
@aaronalexander25434 жыл бұрын
Seeing your work I believe you guys are worth every penny. I do quotes for tree work here in Alaska and I hear the same things.