I still love them😅 they always provide me with really good customer service. I really wanna know what happened with your repair service ❤

You make a lot of valid points and I can completely understand your frustration. The prices are crazy lately and there is a lot of “new” collections that we’ve already seen before. (Just like you, I’m also looking forward to a new creative direction!) I think part of the problem lately is the economy. Not only LV, but all the luxury brands have become very boring lately with little innovation. The luxury buying bubble that happened around the pan demic has burst. People are not buying and the luxury houses are hurting, so none of them are producing anything creative right now. Or perhaps they’re all out of ideas?? 🤔 That said, I still love looking at the new collections and always seeing what will come next. I appreciate your very kind shoutout. 🥰

Mary I am with you 100%! I feel the same way. Coach also rereleases archive designs occasionally, but with LV it’s as if they just keep doing it again and again. I’m not going to spend money for an item I can buy preloved that’s better quality.

I love LV and their service is always exceptional. I have about 20 LV bags & SLGs and they’re all in great condition, some I have purchased in 2005. Quality is excellent. I also like the fact that the mostly stick to their classic designs and similar iterations, this ensures that our previous purchases remain relevant and no obsolete. You can see many Dior designs go obsolete because they stray way too much from their original designs and logos.

I have to agree with you on all 5 points. I have fallen out of love, bc I feel that the quality, customer service and price point are not in alignment. I don't really want to buy bags that are just re-releases or adding a strap and doubling the price. In the past I had exceptional customer service and that gave the brand value, however quality and customer service both declined.

I also watch Lula and she's great, but so are you! Just bc other ppl make LV videos doesn't mean you can't/shouldn't IF you want to! I did subscribe for your LV videos but I love your personality and am here to stay even if you never make another one! I wish I never stopped making videos.

I have 11 bags and 9 slgs from louis Vuitton.i like the brand.its quality is good and its decently priced.i personally havnt had any problems

Love your voice ❤️

Most of your videos deal with your bad experiences and frustration about luxury bags. I don´t understand, why you are still keep on chasing them. For me it is just the logo-mania which serves the incredible wealth of LVMH & Co. and doesn´t take care for customers, as there are too many others, who would die for the next bag. Why don´t you spend your money in bags with a high standard of design instead of boring items with allover logos? Maybe this would keep you away from all the "luxury" problems.

I heard that a few people in the USA had waited a year to have Vachetta replaced and LV ended up doing the job for free!

I have to admit that I received the absolutely best customer service in LV. Any problem I had was fixed in no time to my advantage. They even 100% reimbursed me on a watch bought over 2 yrs ago, I couldn’t believe it. That being said, I’m not after their bags so much. Personally after 3 monogram and some damier bags, I don’t feel like adding more add anything to my collection. I’ve got Capucines and other bags in full leather and that’s about it. Paying that amount of money to buy the same styles over and over makes no sense to me.

LV quality is not the same as before. I found that not as good as long before specially the speedy zipper.

Die Qualität und Originalität des Designs sind tatsächlich nicht so gut. Bei mir hat es mit dem Kundenservice einigermaßen geklappt, wobei ich immer das Gefühl gehabt habe, dass sie wirklich um jeden Kauf kämpfen. Im Store wurde ich im Gegenzug meist mit Gleichgültigkeit empfangen und ich habe dort deswegen entsprechend wenig gekauft.

Excellent points, made excellently! (As always) I wonder if LV will ever redeem themselves? 🧐

Talk about any handbag you want, I will always watch!💕💕😇😁😚

100% agree! : ) Loved this video. p.s. Don't bother with creating a video of the bag rehab experience with LV if it irritates you so much. Why spend more time giving attention to a problem that drove you crazy for a year? I'm glad that you have the (lovely!) bag back and appreciate your wanting to share your thoughts, but life is short. Create content that you want to! : ) We'll be here no matter what.

Hello dear, may I ask what your average income is please, just for info☺️ like how much are you able to spend each month after all payments.

I’ve never had a repair experience to date so can’t really speak on that. Waiting a year to receive your bag with little to no communication from them sounds awful! I still love the brand and haven’t had to return any of my online purchases to date due to quality issues. I kind of prefer ordering online vs in store as I can take ample time without pressure to fully inspect the bag. I know I can always return or exchange if needed. In store I feel more pressure to inspect quickly with the Sales associate standing over me!

Agree w you! I’ll only buy preloved LV. Prices too high for what you get.

I really interested in knowing more about the repair experience!!

😍 That dresscolor looks so good om you❣️ I didn’t really hear what you talking about I just 🤔where did she buy that dress? Would it 👀 good on me🤔 Really ❤️ that dress what wait what did she say? Not talking about LV but where can I buy that dress🤔 Is it just a jumper🤔 Not a dress🤔🤔🤔 I must see this video again so I can hear what you say🤪😂 And is it a dress or a jumper? And where did you buy it?

I think that your points, unfortunately, apply to a lot of the luxury brands these days… I honestly feel like only 2 brands provide a luxury experience and quality 🫠 This is where we’re at 😭 Granted, a lot depends on the SA’s/online luxury retailers as well!

I purchased sunglasses online because I don’t have a boutique near me. When I received them they had scratches on the front frame and lens and tried to return/ exchange and they denied it because of said issues. Which is why I wanted to return them in the first place. That left a bad taste. And the fact that their packaging doesn’t reflect luxury at all made me realize that it was time to move on to other brands. I’ve been bored with a lot of their products too.

Well, lets support Local luxury :)

I‘m totally with you on that topic!! There are only very LV bags left on my wishlist, as its mostly same old same old. Still my first love and luxury purchase (also the Speedy). I still want a few Models (as I do Not own nearly as Many as you do ;)). Those I will probably buy preloved…. :)

Why spend all this money on new items when you can get the vintage/preloved ones in great condition for a fraction of the price? The market is full of old Epi pieces! All those quirky older releases can be so fun!

In the last months, you have reported with a relative frequency about your very bad experiences with LV, Vestiaire Collective, ... You seem to be an unlucky fellow. Candi (Candi's sweet love for LV), Minnie (Minks4all), Meredith (Living lux with Meredith), Dayle (Dayle's addiction), Jerusha (Jerusha Couture), Steph (Handbagholic), and sooo many other KZfaqrs have been unboxing a lot of LV bags/SLGs/luggage pieces and accessoires for years without noticeable issues, praising the quality of the purchased items, their SA and the customer service of LV. I haven't had any negative experience with LV myself since my first purchase in store in 2015. Each one of your videos about this topic leaves me speechless. This week, I watched a video on Just Jennifer about Jennifer's successful repair story (her Pochette Métis has been repaired by LV repair service). The contrast between your experience and theirs is sooo huge. Speechless...

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