As someone with experience in sales, account management, and business development, I found this video incredibly valuable. Mr. Francisco Pulgar-Vidal did an excellent job breaking down the DMAIC methodology into digestible chunks, making it accessible even for beginners.

Great and detailed overview of DMAIC. You made it easy to comprehend the topic. Thank you Mr. Pulgar-Vidal.

Great overview of DMAIC. Also learned several additional acronyms from video (e.g. CTQ, VOP, VOC, PT, LT, VA, PCE, DPMO, PDSA, etc.) I look forward to the rest of the class.

I thought of so many situations that I could apply these elements to in the department I've worked in for the past 11 years. I really enjoyed the overview and took feverish notes and screenshots. I'm looking forward to learning more in class and applying what I learn outside of class.

Thanks so much for breaking it to in a simplistic way. I appreciate the part where we saw the Deming Principles being applied to the work environment.

DMAIC does a great job breaking down the problem solving process. The define and measure are key to creating a scope of work so anytime spent is efficient and effective.

Excellent overview of the 5 Steps of D.M.A.I.C. I watched the video more than once to fully grasp the concept. Very well explained and designed.

I love the idea of rather than focusing on finger pointing, it should be recognized that if there was a mistake made, what enabled that mistake within the process. Another is that just because you reach your goal of zero defects, your process improvements shouldn't stop there as no company is ever perfect, so there's always room for improvement. The DMAIC process will be of a high value to my job.

The phrase @18:24 "No Problem is a Problem" caught immediately my attention, as I finished the first session of the Six Sigma class with Francisco I was wondering what to improve at my work place, as I don't see problems and there you have it! No Problem is a problem! Wow, I will keep my eyes open!

Excellent explanation of DMAIC. Mr. Francisco Pulgar-Vidal was skillful in taking a complex process and broke it down into very easy to understand components.

It was easy to follow even for the people who are learning DMAIC for the first time. Finding the root cause I think is one of the most important aspects. It was great to know that Francis has a similar POV. Also, I use a control chart, but never learned the background of it. It is great to see that control charts are used in the "control" section.

Very good overview. I liked the Improvement section that mentioned systemic view of the solutions; a different process, organization, and technology -- creating a better way to work.

A few points resonated with me. In the Analyze stage, asking why and not who was interesting to me. So many times we look the person to explain the error made. When this error could have been made by anyone because of a faulty piece of the process. The importance of the DMAIC process as continual and never ending also stuck with me. We need to continuously analyze our processed even in times of high performance and high quality. Having no problems is probably the first step to more serious issues down the line. We want to make stable processes and ask how long will this be viable? Small incremental changes in the improve process is very valuable. Most people accept change in the workplace in smaller easier to handle doses. This actually gives us a faster response time to many changes over a period of time.

I thought the video was very helpfully. It wasn't over load with information but it still had enough to give me a better understand of what the DMAIC process does and how it can help improve a company and its employees. Im very excited to start learning more.

It’s refreshing to see a process that involves taking the necessary steps to actually find a problem and solution rather than just looking at a process and changing said process hoping that it works

Perfect overview of DMAIC. Appreciate the reference to improvement beyond financial measures, specifically 'a better way of working' and 'improved culture', both essential to job satisfaction.

Being able to break down every aspect of the methodology was incredibly helpful and done in a manner that was simple yet effective. Often times we see a problem and may bring a solution, only to find out that it was putting a bandaid on the problem and not truly fixing it. When we rush the process, we may not even fully understand what the problem is but there’s that immediate satisfaction that we crave.

I don't know how I missed this video a few weeks ago, but the very thorough overview has been particularly helpful as I gear up to take the Green Belt test. Having just completed the 5-week LSS GB course it was great to review the full DMAIC methodology in its entirety. Francisco does a great job of taking the necessary time to write out and provide examples of not only the 5 individual stages of the Six Sigma method, but also each aspect that make up the 5 stages.

This is a great overview of the five steps of lean six sigma projects. Love the focus on identifying the problems instead of jumping to solutions.

I agree that most problems are defined by financial issues. Gemba walks are helpful to see the problem and to hear the voice of the employees.

This provided an excellent break out of each element of DMAIC. Understanding each piece and then explaining what the implementation will look like was very helpful.

This video does a great job summarizing DMAIC. It is great to see in a summarized manner how the methodology connects across all steps, starting with the definition of the problem, the measurement (both visual and numerical), the analysis of the root causes, the improvement plan, and the controlling phase to ensure sustainability.

This was a great introduction to the course and I'm excited to start it! I love the visuals and the quick recap at the end of each step.

I really liked the way that you presented this video, defining each step of the methodology, and showing the importance of tackling each part to show justification and progress.

Good overview to these concepts. It's so critical to continue asking why to get to the root causes and not just the quick and easy answers.

This is a great video giving you the base knowledge and overview of the Lean Six Sigma DMAIC methodology for solving problems.

This is the process I use in my job every day when we are developing new products and when investigating deviations and deficiencies. this a clear an precise description of DMAIC.

This was a great overview video. The slide breakdown after each segment was very helpful. It was very important how the video mentioned the need to trust the workers who deal with the process or issues on a daily basis. After all, they are the true experts and affects them the most directly.

A comprehensive summary of the DMAIC system. It made me reflect on how much cooperation is needed from everybody in the organization to identify problems and sustain the changes.

This was a helpful review of the DMAIC process that we have been covering off on in LSS Green Belt class. Having a relatable example was also critical for comprehension, relatability, and helping us bridge a connection to our line of work. Thank you.

Starting my second week of this class tomorrow and finally got the links, not to mention fixing my computer to work...but worth it. Going over this again and having a bit different explanation from Mr. Francisco Pulgar-Vidal helped clarify some of the course material taught the first 2 days. Well done sir!

Very clear presentation and quick overview (as well as a study main concepts review) of the DMAIC methodology and its ability, if correctly used, of solving problems on continually improving operations. Thank you Francisco!

This was a helpful introduction to the DMAIC concepts that will be covered in more detail in the LSSGB class. I look forward to learning more.

A very informative detailed overview of the DMAIC for a beginner to Lean Six Sigma. The specific detailed explanation for each component was very helpful.

Clear and thorough overview of the DMAIC process.

This concept is orderly and creates awareness and a clear picture for problem solving. I like the incremental improvements along the way.

I have been using much of the DMAIC problem solving method which I picked up here and there without knowing a particular methodology in which to attribute it. So far, the classroom experience has made me excited to learn more and incorporate Lean Six Sigma techniques into my daily work.

This was a great overview of he DMAIC methodology for solving problem. With this structured approach I am definitely interested on how and what areas make the most impact within several different industries. Just starting my Green belt course and excited to learn more.

I really appreciated the methodical approach to this overview I think this will help as we start this process. I did particularly note the statement that “no problem is a problem” I find in my current organization that is a difficult concept to get across.

This is certainly a great overview of LEAN Six Sigma. I just started my Green Belt course and am excited to learn the ins and outs of applying this rigorous methodology in the workplace. I think that many workplaces often overlook one or more components of DMAIC, especially control. Control requires a good plan to continually monitor progress and ensure the processes and solutions put in place continue to be used day in and day out. Continuing to follow up on the solution is just as important as implementation.

The video is a great at explaining the flow of the system. From the beginning of defining what the problem is all the way through to implementing and sustaining the solution.

I thought that this was a great introduction video into the DMAIC process. It went into enough detail to properly explain the purpose of the DMAIC process without overwhelming the viewer with too much information. I am looking forwards to learning more about the DMAIC process in my class.

thanks for the review of DMAIC. having this video helps clarify the LSS steps to solve problems.

Great overview, clear explanations of the concepts.

I think this video was good at describing the process. It was easy to understand and I got good notes from it. The process does make sense on how to improve what you might be looking for to make better and become successful.

Good breakdown of this methodology! It was very clear and easy to understand. I would like to see more examples listed out for each phase, as well as a breakdown of the acronyms.

Rewatching this video helps better understand the concepts learned in class and how it is a powerful tool to use.

Great video, with a clear overview of DMAIC.

There are so many different tools out there to use to attack a problem. The DMAIC approach gives structure towards how we should plan our attack.

This is a great and very informative overview of the Six Sigma method DMAIC. I am looking forward to utilizing this tool to solve every day and workplace problems. Thank you!

To me DMAIC is the best process to use to solve problems in the workplace.

I am a recent graduate getting into the manufacturing and quality engineering and this video does a great job explaining the first steps of LEAN six sigma. I am excited to learn more on the DMAIC process and how companies implement the idea into their system. There may not be problems all the time but continuous improvement and efficiency of a process is such a important aspect to learn.

Nice presentation on the overview of DMIAC

Helped me to further understsmd the concepts that we were going over in class. This is a great video something that could be shared by an certified Lean Six Sigma professional with others in the organization. To further help them understand the flow of fix an issue.

18:21 "No problem" IS A PROBLEM! Thx Francisco!

This was a good overview, it is like a summary of what to expect, I would recommend watching it before starting with class as it builds a good foundation. At least it did for me.

Clear concept! Very applicable for any project you are working on.

About to start my GB class, seems like a great general overview of what to expect. Every company has problems, however there is a systematic way to solve those problems. Choose a problem that is solvable with the available resources. Clearly quantify the extent of the problem, so it is clearly visible, and you have metrics to compare to afterward. Determine the root cause of the problem - using the 5 Why's principle will help you actually get to the ROOT cause, instead of addressing an issue that could be caused by something deeper. Once you have determined the root cause, the most difficult task is then improving that process. Everything observed/measured to this point should put you on the right path toward determining the best way to improve, whether that be improving the process itself, the organization of resources around the process, a technology to simplify the process, or some combination. Once the improvement has been made, follow ups are necessary to make sure it is being followed and sustained. This is where you can refer back to the initial findings from the "Measure" section. And if all goes well, you have solved one of the problems your business is facing.

This was a really good explanation of applying the scientific method to improving business operations. There was a point where the speaker said 'putting the process down on paper is already a good first step because you can visually see it' and I completely agree with that statement. I am really looking forward to starting my GreenBelt class and learning more about the DMAIC process. I feel that this is very applicable to any engineering field.

Great review midway through the Lean class.

Excellent overview. Thanks for your time. !

Very theory explanation of DMAIC and its purpose and approach towards ineffective processes

I'm a bit anxious to learn more about the DMAIC process! I believe it would help out greatly with the lack of process that do not exist where I work currently.

Very good introductory video that that gives an interesting overview of the DMAIC process. If you are starting a DMAIC project in an organization that is unfamiliar with it, this video would be a good learning tool.

Great review. Very informative and educative. Thank you so much!

Joseph Tshulos I have used the DMAIC system on several projects and it help make some major improvements

Understanding where you are and where you need to be is extremely important to any progress. It will greatly improve your brainstorming

Very informative and educative. Love it all so much!

I really enjoyed this video. Having a step-by-step process and understanding the action items within each step helps me attack the problem methodically. If I was to give my favorite step in DMAIC, I would lean towards Analyze - something about using data to draw narratives energizes me (I am funny that way).

Very clear and succinct introduction to the DMAIC principles. I had always heard the Deming cycle as Plan-Do-CHECK-Act (PDCA) but I think Study (in place of Check) fits better (PDSA).

Thank you so much teacher! Greetings from Brazil

Thank you this was helpful!

Looking forward to utilizing the DMAIC concepts in the workplace.

Cool video! Thanks for sharing.

The trick is to understand if approaching and trying to solve the problem is actually worth your time. Sometimes people choose to fix a problem, which is easy to identify, and maybe quick to solve - creating a sort of busy-work mindset, instead of searching for, identifying, and tackling issues that have become deeply ingrained in your company's day-to-day activities. Of course, having continuous support from Management is key to identifying the root cause of the issue and to finally resolve it in a sustainable manner. Willy-nilly support from Management will lead to demoralization of the team and eventual collapse of the problem-solving effort by the team members.

The video hits on the key points of the DMAIC method of sixs sigma but I was surprised that it didn't cover the six sigma philosophy or statistical concept in the introduction.

A lot of gems in this one...

From the video DMAIC a way to look at process from start to finish by determining what is the issue/problem, based upon specific measurements. Analyze those measurements then approve upon in order to gain control. DMAIC allows us to utilize all the tools we have covered in class - great culmination.

I really liked the concept of PDSA, sometimes organizations will implement major change and just expect it to work as intended. Starting with smaller pieces and building up to it a more realistic approach which would promote long term change.

Stages very well explained and easy to understand.

Good video. I just received a 'corrective action plan' from one of our customers that follows the DMAIC format. I have a better idea of how I need to create a plan for submission.

Great video.

great video

Interesting to see what each letter stands for and how they all flow together and how to utilize each one

After watching this video, you realize that you used some or all these steps almost everyday. Now we just need to take it one step more and use this tool to it full potential.

Very detailed and interesting...

The five steps are define, measure, analyze, improve and control. I think that we all use this in some form to solve problems we just don't think about it as DMAIC

DMAIC方法是五個步驟（定義、測量、分析、改善及控制）的縮寫，是一個資料驅動的改善循環，可以用來改善、最佳化及穩定業務流程以及設計。DMAIC的五個步驟如下： D：(Define)定義問題，客戶需求和項目目標等等。 M：(Measure)測量當前流程的關鍵方面，收集相關資料。 A：(Analyze)分析數據，尋求和檢驗原因和效果之間的關係，確定是什麼關係，然後確保考慮到所有因素。通過調查，發現因為殘疵的根本原因。 I：(Improve)改善優化當前流程，根據分析數據，運用不同方法，例如實驗設計、防誤防錯或錯誤校對，利用標準工作創建一個新的、未來的理想流程，建立規範運作流程能力。 C：(Control)控制改變未來流程，確保任何偏離目標的誤差都可以改正。 DMAIC方法是六標準差方法中的核心工具之一，不過DMAIC方法不一定只能用在六標準差方法，也可以配合其他改善方法進行。

Better understanding in DMAIC and the problem solving method.

very helpful thanks

Nice presentation sir ❤️.

The DMAIC approach is very visible at our work. We have been changing over to a different process for where the jobs should be and how to go about them. We are now experimenting with a high volume section and a low volume section. Hoping that we will be able to keep the longer running jobs on the machine longer and sending jobs that run quicker on the low volume side. I believe it is going to help in the long run. we just have to get everyone on board.

Main focus is to improve the process but the goal is how we maintain the new process

In the Define step, is the starting point always the financial issue? It would seem that, especially from an employee point of view, that the problem isn't necessarily seen for is financial impact as much as a matter of how the problem/process flaw impacts one's own work. I would think that starting from the financial issue "frame" could reveal multiple process flaws...which I'm sure is both good and bad in that you can identify multiple problems but then must prioritize and tackle one at a time.

DMAIC is a power tool to improve processes across the organization, removing the improvisation and establish solids steps / solution to each process improvements

I think in the Define phase the most difficult thing to do is the identification of obscure issues, for this, you need to make the right questions and is easy to deviate. Reinforce the fact that that improvement is a decision a commitment to engage the organization and each member to get results and really resolve a problem, especially when you need to identify the root cause of the problem by asking the right question, Why, many organizations focusing on who is at fault, without understanding better the origin of the problem. As well the importance of once the problem is identified and solutions are defined is when the engagement to resolve the problem is tested, as the video indicates to resolve a problem you many need to implement multiple solutions.

The second step of DMAIC Measure utilizes Gemba. I feel this is a key factor as the understanding of the work place and involving those who complete the process will provide valuable data and feedback. Then a better understanding of the measurement of data can be achieved.

Time proven process that is practical for incremental changes. Follow all steps for success.

During the improve stage you mentioned something about being able to recognize and fix something being done wrong by either a machine or human, it almost sounds like an preemptive strike, however how would you teach a programmed machine to recognize it is doing something wrong without a human there to monitor the mistakes.

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