What I hate from piano stores? - Being ask your budget before saying Hi! - Having to take an appointement (Yeah, I get why but I still hate it) - Not having the piano brand that you represent on the floor. - Not allowing people to try any piano - Not having your piano tune and voice but telling me : don't worry the tuning is included. What! You think I will based my choice to spend 10000$ on a out of tune piano? - Not having more decent second hand piano - Not putting the price on your website - Not knowing that you are selling (poor technical knowledge) - Bad mouthing other brands based on false technical reasons - Sales pitch (repeat the same thing like a tape)

The main thing I dislike about the industry is the issue of Right to Repair. even going to Roland's website, they say outright they won't sell *any* internal components due to "liability and intellectual property protection reasons". beach, I can take it apart and see what's inside myself, it's no intellectual property, especially not when I already own the device and could have access to the internals by spending 2min on taking out screws. They're all following apple's example and asking you to take it to an "authorised service center". I have no idea whether the repair prices are reasonable unlike some fruit-named company, but they still want your money for the repairs. If you damage the instrument while repairing, they can prove it and deny the warranty. If I know my stuff and have the abilities needed to repair it, I don't want to take the massive heavy instrument on a 60km drive with a rented truck to the nearest service center or pay 50$ for shipping and wait a few weeks to find out what's going on. I just hope the action is durable and if any electronics break, it won't be a Roland chip but some generic part I can get on ebay.

Ugh....Piano stores. There's only one piano store within an hour's drive...and unless you're buying a used Steinway for $35k they won't even talk to you. They claim to represent 8 or 10 brands, but the only have 3 to 5 pianos in the store. Not three brands....3 to 5 physical pianos....all off limits. The word is their primary market is interior decorators, "I need a piano for a $3,000,000 house I'm decorating, what fits?" They buy a lot of used pianos, but they flog them off to the dealers in New York or Boston. I'm convinced they have their dealerships just for the exclusive territories...and the maintenance work. IMHO they're lower than used car salesmen.

That was me, in front of Andrews Music in the mall, with the dreaded one finger playing back in 1976! 🤣 I have one of the last signed Henry Z grands, moving, considered (hated the idea) of selling, and the price the Steinway dealer offered to consign my beloved piano, made my decision quickly! We will definitely fit it into our new home! Your videos are terrific!

It is frustrating, I think manufacturer's should have a catalog, like martin guitars or Alvarez guitars, so you can compare the different models and make a choice. You have a piano, workstations, synth, it gets difficult to not even have the different levels of each instrument. You guys do a great job of giving information. Thanks

AMEN AND AMEN AND AMEN! Been trying to find a good piano for my son and have experienced all of these frustrations. This video makes me like Alamo Music! Now I wish you could fix it all!

Thank you for making these videos!

It's eventually the same experience as buying a car. What I didn't like was that the salesman did not give the honest objective knowledge but tried to push me towards what was going to get him the highest commission.

Pearl River owns Schimmel and manufacturing on behalf of many other high quality pianos. It is only natural that they will get better and better. They have the scalendesigns from the best. I think the difference has been narrowed down mainly to material quality and regulation of the action at the factory.

I hated most of the visits I did to stores when buying my piano. It really felt like I was at a car dealership. They kept trying to upsale me rather than trying to help me find the right instrument for me. Kim's piano in California wouldn't give me any prices on the phone unless I visited so I didn't even bother with them. I only started enjoying the process once I told the sales people if I could just look around without help. I hate to say this but the one place where I had a great experience was at the steinway dealership. Thankfully I found a store that was closing down and because of that the older gentleman was clear with me, educating me, and helping me find the right piano for me, so I purchased the puano from him.

I started learning four weeks ago on my Yamaha P45 with weighted action, which I really like. But whose limitations I am starting to see. I've given myself to December though to see if I stick with the piano and am saving up to buying something much better. I totally agree about starting off with a good instrument and it really doesn't have to break the bank.

I hate how when people post personal piano vids on KZfaq, everyone in the comments are suddenly experienced piano experts who have the right to criticize and correct

Music / piano stores in around me that aren't out of state have piano lessons so everytime I go to try out a piano they tell me to play quiet or that I can't play at all. It's really dumb.

This makes me laugh, buying my sister's dream grand piano for her new home took longer than buying a home. It was more like buying a used car as far as her experience.

I started with $20 keyboard from a thrift shop. It's really hard to shop around for a key board when you don't even know how to play it.

Kawai is doing the same thing today with their digital pianos. There are so many different actions, it's almost impossible to keep up with them. Basically the better actions are only on their most expensive pianos.

What I would like to get from a dealer: to have the chance to play more than one piano (two or three, one at a time) to make a thorough choice. Each piano sounds differently in different environment, therefore, you really do not know how the piano you choose will really sound until the movers bring your piano in your house. For example, I liked a lot the sound of a Wh. Steinberg baby grand, however, finally I preferred a Kawai GL-30 even though the sound was not as good as that of the Wh. Steinberg. I trusted more the touch of the keyboard with a Millennium III action and ... the brand. How much can we really rely on the sound we ear in the show-room? The sound at home will be different, the technician will prep the piano differently.

What is the model of the piano behind you???

digital piano.s are too big to gig with.49notes are ok to sing with and all thats needed

What piano is that in the background?

I disagree on the idea that a cheap instrument is not good as a first exposure and to see if you like it and will stick with it. I bought a sub $100 Williams keyboard in a junk shop 2 years ago. With the intention of flipping it for a quick profit - no intention of learning to play. Instead I noodled around with it and now 2 years later I'm a decent self taught player at the intermediate level. (and perusing your channel to learn about upgrading to an acoustic) Same thing with guitar. As kids, my brother took guitar lessons and quickly grew bored. But the piece of junk guitar the music school rented him was laying around, so I noodled with that and am now, after several decades, an advanced guitarist. Again self taught. If those cheap instruments weren't available , weren't laying around the house, I never would have fooled around with playing. Never would have learned. I have several friends and relatives who learned to play guitar, piano , and drums, simply because an old junk instrument was laying around , easily available for noodling with.

What's a facts machine? Trump PR department?! #1 hate: geographical market segmentation, i.e. price-fixing based on country of sale. I guess that is a subset of the antiquated business model you mentioned. P.S. Larry Fine's The Piano Book (4th edition) sells new for about USD $5 on Amazon.

Appreciate your videos , but WHY? Are you sitting in front a ‘keyboard’ when talking about actual pianos? Please use an actual piano as a backdrop. Thx