7 Restaurant Differences! (USA vs Germany)

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Күн бұрын

Restaurant Differences between the USA and Germany! It's so interesting to us when we notice these little differences in normal activities. In this video, we talk about sit down restaurant differences between the US and Germany. We don't know when we'll be in a sit down restaurant again, but until then we can talk about these things!
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Timestamps:
00:00 - Restaurant Differences (USA vs Germany)
00:33 - Restaurant Difference #1
03:34 - Restaurant Difference #2
06:02 - Restaurant Difference #3
10:04 - Restaurant Difference #4
12:17 - Restaurant Difference #5
15:11 - Restaurant Difference #6
19:31 - Restaurant Difference #7
21:15 - What are restaurants like in your country?

Пікірлер: 610

@DeanaandPhil 4 жыл бұрын

There are a lot of similarities when it comes to customs in USA and Germany, yet it's also interesting how many small differences we notice in these normal situations. We aren't sure exactly when we'll be in a sit down restaurant again, but here are some interesting differences to know and discuss! Let us know some of the things you notice when eating at a sit down restaurant!

@pippylongstockings8600 4 жыл бұрын

Deana and Phil there are a lot of German ancestries here in the USA 🇺🇸

@michaelgrabner8977 4 жыл бұрын

Busy restaurants usually place you..even on already occupied tables if there is a free place left... In Vienna where I´m coming from you usually get a glas of free (plain) water when you order a coffee or a glas of wine at good restaurants or Cafés respectively sometimes you have to ask for while ordering but those glases of plain water are not reckoned up in combination with coffee or wine because it is part of our drinking culture of drinking wine or coffee for 2 reasons a glas of wine with a glas of water is more digestable and you are able to drink more wine which is besides that "wine + water" is part of wine culture obviously also in the interest of the restaurant to make you able to order more glases of wine... and "coffee with water" is part of our coffee culture because just drinking coffee dehydrates you. BUT when you just order water then you get charged.

@silkwesir1444 4 жыл бұрын

regarding #4, do you know the Loriot sketch "Schmeckt's?" if you don't you should probably watch it: kzfaq.info/get/bejne/pbd1Z5erxqiYgmg.html

@MrPip9999 Жыл бұрын

The reason why in the US you have to wait for the waiter to come and find you a place to sit even though there are plenty of free, empty tables for you to choose is that in the US and also Canada, this is called social engineering. The waiter comes and asks you to follow him/her to a table where there are people of your type next to your table, culturally speaking and skin colour wise. Ever since the abolition of the Segregation law in the USA, in social gathering, be it a end of year party or a graduation party, you will be seated next to people of your own skin colour unless you tell the organizer of the party that you want to be seated to your best white friend. When you look for a home to buy it is also the same. The real estate agent will social engineer you to a home where there are people of your own type first if possible.

@jdmagicmusic Жыл бұрын

just seeing this now, thumbs up, of course, i defo prefer still water! in Thailand, there would usually be free drinking water, self service... here in Germany, often i exchange 1 side or ingredient for another, or ask to omit one altogether... at a Vietnamese restaurant in St Pauli (Hamburg), the pho was horrible, inauthetntic, and with no basil, mung bean sprouts or hoisin on the side; i complained, although the owner offered the dish for free, i insisted on paying (but never returned)... i don't waste food, it's a sin, oftentimes here in Hamburg, a nice German meal will be pretty large, w/healthy portion of leftovers which i always take home with me

@forkless 4 жыл бұрын

The biggest difference for me is the cultural difference in spending time at a restaurant. In Europe in general when you go to a restaurant it is an event that can take up to several hours, whereas in the US it's getting seated, served and get the death stare of "why haven't you left yet?"

@erickoehler4798 4 жыл бұрын

Yes, I noticed that too at one place in Hamburg, they weren't in a hurry to kick us out or even bring the check. Maybe they thought we would order more?

@forkless 4 жыл бұрын

@@erickoehler4798 It's not that, they just value their customers not feeling rushed out rather than making a few extra tables in revenue a day. Dining out is just as much a social event as it is a functional one.

@sqjam 4 жыл бұрын

LOL Even if you to just to coffee place you can spend 3 hours there without problems. It's the whole EU I think :)

@abalamdepaimon6891 4 жыл бұрын

In the US after you had desert (or declined having one) the server will just automatically bring the final bill. In Switzerland you have to like desperately beg the waiter to bring you the check. Also standard european etiquette is to wait until the last person at a table finished their meal before taking away the plates etc. In the US i many times witnessed server staff picking up empty plates while some of us at the table were still eating. It stresses the slow eaters and is considered rude towards still eating customers.

@holger_p 4 жыл бұрын

I sometimes feel like in jail, from my wish "I want to pay" up to having actually done it, it's very common it takes 15-20 minutes, and the waiter has to come about 3 times. First, you tell them you want the check; second they bring it, run away immediatly to serve somebody else, next time they take the money .. or the card. That's oughful.

@Kathii100797 4 жыл бұрын

I actually prefer the European Waiter standards - I just want to eat in peace and have a nice conversation and not being interrupted every 5min

@passingthroughtime3033 Жыл бұрын

False! They don't come over every 5 minutes

@lautrufend 4 жыл бұрын

I’m totally in agreement with Phil about the tipping culture in the USA. Most restaurants don’t even have a profit margin in the single digit percentages, and with 20% tipping (and the percentage keeps going up year after year!) the imbalance is still getting worse. Restaurants should just increase their menu prices by 20% and actually pay a decent salary. People can always still give a little bit more if the service was great. Also, on the sparkling water question, I don’t know if this is true or not, but my German host said that this was a habit that started after the end of World War II. As the infrastructure was being rebuilt, water supplies were not safe to drink. So ordering a bottle of sparkling water was your assurance that the water was fresh, sealed, and untampered with, whereas someone pouring a glass of still water didn’t have that same confidence. I haven’t been able to verify that separately but it made sense at the time.

@pwp8737 Жыл бұрын

paying a decent salary in a restaurant would require way more that increasing prices by 20%. As someone who works in this industry, I can guarantee that no one, and I mean no one would do this for less that $70-$80/hr for an average 4-5 hour shift. The stress and demanding nature of serving Americans would never work with a $25/hr wage rate; keeping in mind most restaurant shifts usually last 5 hrs and leave you physically and emotionally exhausted. The rates of alcoholism and smoking combined with poor diets due to the crazy hours, and not being able to go for a bathroom break because it's too busy takes its toll on the body. It's not a great system, and could definitely use some gov't protections for workers, but the tipping culture evolved because Americans will not tolerate European levels of service.

@maryburger1232 Жыл бұрын

@@pwp8737 minimum wage in France is €10.58 an hour , that is what waiters/waitresses get payed and the cooks in the kitchen.

@dennisbroos77 4 жыл бұрын

I totally understand what you mean by ‘the waiter is my new friend’ thing. The first time I went to the US, I was like omg he/she is so nice to me and really cares about me. But after paying the bill, they are totally ingnoring you. Everytime that happened it felt like a tiny breakup 💔😂.

@DeanaandPhil 4 жыл бұрын

lol that's true. Very short relationship. :D

@kathrinschmidt-ks-wohndesi584 4 жыл бұрын

To me that sounds very stupid because as a waiter you would asure the customer is visiting again. And ignoring them after check would mean i never visit that restaurant again for sure. So not much intelligent forward thinking there i would asume.

@dennisbroos77 4 жыл бұрын

Kathrin Schmidt I totally agree! I guess they know that you won’t be back soon being a tourist.

@virginiav.1172 4 жыл бұрын

Americans understand that it is a short and functional relationship that you have with the waiter and not meant to go beyond one meal, so don't expect them to really care about you. You guys seem to think it signifies a REAL friendship.

@kathrinschmidt-ks-wohndesi584 4 жыл бұрын

@@virginiav.1172 no not by any means is there a friendship asumption. This has to do with general kindness and not fake enthusiasm for as long as money is involved. In Germany the waiters know their responsibility for creating a good corporate image for their workplace and not every customer is a tourist. And even when they are tourists and maybe never visit again, they talk to other people. And this will effect other peoples choices where to go and where to avoid. So ignoring someone is never acceptable for someone working in service asuming that they like to keep their job. There are miles between a frinedship and simply beeing friendly.

@kathrinschmidt-ks-wohndesi584 4 жыл бұрын

Coming from southern Germany i look at the "return" point from another side. When there is a real Problem with the Food i believe in telling them (still very friendly) what´s wrong, because if they don´t know about how can they fix it. I don´t feel bad about telling them when i think there was a real mistake happening (not just little things that maybe are only personal preference related. I mean serious things for example when there is Pork or Chicken-Meat that isn´t cooked enough). And i´m sure there is a very polite way to tell that. In the few cases i needed to return something they where really thankful. And for me a good Service includes good problem solving. They get a bigger tip from me when they act professional in these situations.

@meredith18352 4 жыл бұрын

I agree with Phil, I'm an Aussie and I freaking hate tipping, it causes me so much stress in the US. I don't want to give someone a dollar or 2 just because they pick up my bag. Our wait staff in restaurants make reasonable money (our minimum wage is over $19/hour for an adult, my 16 year old niece makes $16/hour in a supermarket), our food may look expensive but you don't tip and tax is included. If you leave money on your bed in a motel for the cleaning staff, you will come back to your room to find it on the bedside table. Tipping culture is the worst.

@virginiav.1172 4 жыл бұрын

I agree and it is very expensive in the long run. If a haircut in a salon costs $100 you are expected to tip another 15-20% on top of that as well as tipping cab drivers, waiters, hotel maids, spa attendants, personal shoppers, airport attendants, the list goes on and on...

@pwp8737 Жыл бұрын

Keep in mind that most waiters only work 4-5 hrs shifts, and if they come in and it's slow, they will be told to leave and make nothing that day. If you want someone to fawn all over you, cater to your whims and be taken care of, pay up. There is no free lunch!

@passingthroughtime3033 Жыл бұрын

That's because you're cheap

@kiddracoify 4 жыл бұрын

I was an assistant cook and dish washer in a very small german resturant during high school. it was so small that the head chef was also the only waitor. Since was the only one who was able to get a tip, he shared 50:50 with me. I came before him on the weekends for the breakfast and preperation and so he saw it as fit. ^^

@ella4ka756 4 жыл бұрын

I'm from Germany and I only drink still water.. I don't like the sparkling one 😄 I try to drink 2 Liter a day.. I couldn't do this with sparkling water 🙄

@red_dolphin468 3 жыл бұрын

I am also a German i liked in my childhood the sparkling water. Later i was not able to drink it whole day and switched to still water - now i drink medium sparkled ... e.g. Vio Medium - the green coloured thats perfect

@PhotogNT 4 жыл бұрын

In Australia restaurants supply free refillable bottles of chilled still water. I totally agree with you Phil regarding tax and tipping. In Australia taxes are included in the menu price, as for tipping this not the custom in Australia as staff are paid a full wage, tipping is voluntary for exceptional service.

@Hendrik2112 Жыл бұрын

When my exes brother invited the family (7peps) out to dinner, we had a bill of 180€, he gave a tip of 2€ everyone he invited was embarrassed of how cheap he was, even though Germans aren't big tippers. If you got a table of 180€ though you should at least tip like 10€ I think, especially when food/drinks came fast and the waiter was nice.

@Teresa-dg7rl 4 жыл бұрын

I am from Austria and I take my leftovers always home! I think there are more restaurants now, that offer this service ☺️

@sagichdirdochnicht4653 2 жыл бұрын

Yeah, I'm from south Germany, and taking leftovers home is very common here. You just ask the waiter if they got some boxes or something, and they'll either bring something, or package it for you. And I haven't been to any restaurant, that wouldn't offer that, if you ask. The only exception to this would be All you can Eat stuff. Which is understandable. But yeah, my family would have otherwise never let food go to the bin, that we have payed for in a restaurant. Not really a thing. Here. I was even working in a Restaurant for a year and if I would have to guess, I'd say like 80+% of people would take their leftovers. On the other hand, Bavaria (me) and Austria are pretty similar in culture (we are honestly way closer to Austria, then to the entire rest of Germany). So that may be different in middle or North Germany.

@reinhard8053 Жыл бұрын

I have also seen that the waiter asks if you want to take leftovers with you or you are offered aluminium foil to wrap up your stuff.

@Nicoleosuna617 4 жыл бұрын

We been living in California for 5 years now and still don’t like the tax situation, but you get use to it, and love the free water. Great videos guys

@titokccaa9498 4 жыл бұрын

Phil took the words right out of my mouth...about everything!!! Couldn't agree more!!!

@MickeyKnox 4 жыл бұрын

Ihr habt eine Sache bei Punkt 6 vergessen ... Zusammen oder getrennt? :-)

@drinnennurTassen 3 жыл бұрын

Antwort: Fickbeziehung

@jestemola810 3 жыл бұрын

hi :) I’m a polish waitress and in my coutry: * most of the people pay by card or phone * you can tip the waiter for good service but you don’t have to * sometimes there are lines to good restaurants so customers have to wait and they do it * waiters are usually students and the are paid minimum wage and the tips are mostly for them * signs „please wait to be seated” are getting more and more popular

@ruthelisabeth9670 4 жыл бұрын

When I was in US Florida the still water smelled and tasted like there is a lot of chlorate inside. I didn‘t liked it. I always was drinking orange juice 😂🍊🍊 it was the best orange juice ever.

@florianfischer7395 4 жыл бұрын

I'd recommend you to order tap water in Germany which is almost everywhere for free!

@klamin_original 3 жыл бұрын

To be honest I almost never seat myself in Germany, I always ask the staff something like do you have a table for two and then they lead me to a table

@BuffaloC305 4 жыл бұрын

In Buenos Aires, it's "sin gas" (seen gahz - without 'gas' or plain water) or "gas" - the sparkling stuff.

@rocior3484 4 жыл бұрын

Lots of Latin American countries it's like that. I laugh every time I hear it.

@imrehundertwasser7094 4 жыл бұрын

It's similar in French: eau gazeuse, sparkling water. Still water is eau plate, which literally means flat water.

@jounge1793 4 жыл бұрын

I had my practical training as a waitress in a 4 Stars Hotel in Austria...no joke on my first i had a guest who complained because the suger for tea was to coase...

@ungeimpfterrusslandtroll7155 2 жыл бұрын

What's coese?

@w.hewitt559 2 жыл бұрын

@@ungeimpfterrusslandtroll7155 coarse?

@peterrabbitn787 4 жыл бұрын

We do have buzzers in a few restaurants in order just to sit down. But a few "fast food chains" have a buzzer when your food is ready

@08wildhoney 4 жыл бұрын

The thing about the taxes is that different areas of the country and provinces (I'm Canadian) have different tax rates. Sometimes that also depends on the items bought. They will have different or no taxes than other items. That is why tax isn't included in the price.

@imrehundertwasser7094 4 жыл бұрын

You mean that's the excuse. They obviously _know_ how much tax to charge for each item, because they tell you at the cash register (in a supermarket) or when they bring you the check (in a restaurant). So if they wanted, they _could_ display the prices including all taxes.

@holger_p 4 жыл бұрын

That does not make any sense, since a restaurant is not moving. IT's one place in one province and the tax-rates do not change that often. Yes, in case of tax change they had to re-print, but who hadn't got a printer in he back-office ? Everybody. It might be a habit from ancient times. It's bad service to leave the duty to know the tax rates and to compute the prices, to the customer.

@Elrusoargentino 3 жыл бұрын

Hi, Deana and Phil. I just found your channel yesterday. I already saw some of the videos. Very interesting this one, analyzing the differences between US and German restaurants. Regarding the taxes and tips: I'm a bit Socialist here, and I'm completely on Phil's side. The taxes should be included and (more important!) restaurants should pay good wages, good salaries to their employees!

@tammeraheiberger5003 4 жыл бұрын

I used to be a waitress and I made like 2. dollars and hour. Also what i hated was having to put all my tips in with everyone else's tips and then divide them at the end of our shift. that was not fair at all. I do agree that a tip should not be expected or included. The wage should be a living wage. I love the idea that taxes be included in the price that is on whatever is advertised. It would make life so much easier!!!!!!

@nataliajimenez1870 Жыл бұрын

We've seen also many restaurants where people pay with credit cards and the restaurant takes a big chunk of the tips from waiters. That's why I always have cash to pay for tips even if I pay the meal with a card. I do this also for delivery

@maxmevissen3816 3 жыл бұрын

We have the buzzer things in some places in Australia too, and we normally seat ourselves as well unless there is a big party or something and you have to make a reservation.

@2RANbit Жыл бұрын

Oh yeah - I almost forgot Va Piano. That would also be interesting to try out. Good you mentioned it.

@juliannewithers3472 3 жыл бұрын

I always thought that German tap water was considered to be very good. I like it.

@bobbyhood101 4 жыл бұрын

Treat the servers the way you would wish to be treated because your meal and your health depends on how much effort they put it into it!🤗

@michaelamccracken1285 4 жыл бұрын

Some bigger chain restaurants in the us have the kiosk that is on the table that has games and things on it so you can pay and order more things to your table.

@lumixfreund7113 4 жыл бұрын

always fun to hear you :-) das gilt für beide!

@yuliaeroshina3123 4 жыл бұрын

If they bring an overcooked (and expensive) steak, definately sending it back but ask nicely

@Blessi85 4 жыл бұрын

i think the tipping system is really strange in the us ( also very unfair ) but i actually really like being treated that nicely and been taken care of cuz in german restaurants the waiters are often bored and unfriendly i feel like. i remember my first time in the us in a mexican restaurant: super nice waiter whenever my cup was empty its been refilled immediaetly sometimes i didnt even notice :D also the waiter must have heard how much i loved the drink ( it was homemade watermelon lemaonde which i never had before ) that he even got me a cup of it to go when we left and it really made my day :)

@maryburger1232 Жыл бұрын

Here in France you pay for every drink you order ( NO free refills) so I wouldn't want a waiter refilling my glass !

@elbob17 10 ай бұрын

Tipping has gotten way out of hand here.

@shirleywest9402 Жыл бұрын

One difference I experienced in German restaurants was that food was brought to the table when the dish was ready and not when all the food for the whole table was ready. In the USA we expect that all the food for the people at the table will come at the same time. In Germany, the food came when the kitchen got it ready and you ate your food while it was hot, even if not everybody at the table had been served. The only exception I saw was you didn't takr a drink from your beer or mixed drink until everybody at the table had theirs (non-alcoholic drinks did not matter). Another thing that was different in German restaurants was the length of time you could spend at a table. In the USA restaurants expect to turn over a table at least once an hour during dinner service but in Germany you can relax and enjoy conversation and not feel like you need to get out quickly. I got to live in Germany for three years and it was a wonderful experience!

@susanholl5994 4 жыл бұрын

From US. Any water is good to me. Still, sparkling, lemon slices floating, etc. all fine.

@devoosewalder Жыл бұрын

5:04 Phil go to the men's room you have all the free water you want and it's no different than the water you get in the US restaurants. ;-)

@klausschumacher7126 Жыл бұрын

If you ask the waiters for tap water l am sure that they will serve it to you. If not leave the restaurant Ice cold is another question because only in the US they drink everything ice cold because beer or other beverage's under normal temperature in the US task very bad.

@eileenhildreth8355 4 жыл бұрын

In New Zealand the culture is no tipping and by law tax is included in menu price. To pay you go up to the service desk and pay there...not to your waiter at all.

@Hanmacx 4 жыл бұрын

In Dresden you have multiple corners with +10 restaurants in one place I would only wait if I already have an reservation and then even not that long

@vickyburton2434 3 жыл бұрын

Good day! I enjoy your videos so much. My husband was born in Eschwege and I in Arizona (US). So, we can relate in the reverse. 😀. It is interesting to see the differences from then and now because we were married in 1985. My mother was German, so I speak German and that makes things easier. Love from Texas!

@formundinhalt1885 Жыл бұрын

In US you get your "free" tab water from lead old pipes. In Germany you can choose from still or bubbly MINERAL WATER.

@danreedy7200 Жыл бұрын

Really enjoy your videos. I spent 28 years in military service. Several tours in Norway, and one in Bad Tolz. This December(2022) I am taking my wife to Europe. I have been showing her your videos. We will spend Christmas in Trier, the New Years in Berlin; with time in Munchen, and Koln, and Aachen. Thank for such engaging fun videos.

@brandonaston301 4 ай бұрын

The main reasons restaurants have assigned seating is 1. The restaurant closes off sections of the restaurant when they aren’t busy and 2. The hostess is supposed to evenly divide people between the servers sections so each server gets the same amount of customers

@Reticulon 3 жыл бұрын

I need the sparkling water, it kind of refreshes better even if not refrigerated. US tap water tastes chlorine containing and so do the ice cubes.

@Mu93508 4 жыл бұрын

I do feel the same way. I do not tip badd servers. And sometimes they include the tip and to the price of your meal so you're forced to paid anyway. So what I do is I go to the manager until among this pleased with the service to remove the tip

@banicata 2 жыл бұрын

Many states, such as California, have mandatory minimum wage for servers and the tips are on top. People still tip just the same

@MrsKreativity 3 жыл бұрын

The „free things“ thing definitely depends on the restaurant in germany. I know many restaurants that serve free bread or appetizers in the beginning, especially italian, spanish ones. An you get a free grappa in every good greek restaurant after eating.

@guidofietz Жыл бұрын

Never a Grappa, that's italian, but an Ouzo.

@wtsalive8210 4 жыл бұрын

A good service is a service you don’t remark, that is there, but you have all you want. Now I am over 60, but this I had twice time only.🙁

@snowflakejester2035 4 жыл бұрын

Im from australia, and most people drink still water here, which is great, because sparkling water tastes like what static sounds like

@nataliajimenez1870 Жыл бұрын

Also it doesn't quench thirst as well as still water

@Mdwells2944 Жыл бұрын

Agree, everyone needs to treat each other with respect!!

@towanda7891 4 жыл бұрын

Hallo, 8.22 naja ich bin der Meinung, das man schon was sagen sollte, wenn das Essen nicht ok ist. Natürlich auf angemessene Art und Weise. Gute Gastronomen sind dankbar für konstruktive Kritik 😉 Bleibt gesund ihr Lieben und weiter so 👍 ihr seid klasse 😍

@Henning_Rech 4 жыл бұрын

Modifying orders: any reasonable German restaurant will allow you to modify the proposed side order according to your taste, and normally free of charge (those who charge you extra for "Umbestellung" fall into my category "unreasonable" :-) - something like rice instead of potatoes.

@angeliquemaez5569 4 жыл бұрын

I’m happy I found your guys channel! Are you in the US right now? Only asking because I saw your video about wedding rings and now your ring is on your left hand 🤷🏻‍♀️ also, any videos about how you guys met or about how you two decided on which country to live? I find it so interesting when one partner has to leave their home behind to make a life in the others home country. Thanks for posting videos during all this lockdown!!!

@DeanaandPhil 4 жыл бұрын

We are in Germany at the moment! We did have plans to go to the US later this year, but we have since postponed our plans given the current situation. For some reason we both found wearing our rings on the left hand more comfortable. Phil is right-handed and I (Deana) am left-handed, so not sure why both of us like it on our left side more. 😅 Thanks for watching and stay safe during this time!!

@angeliquemaez5569 4 жыл бұрын

Deana and Phil thanks, I hope you guys stay safe as well! ❤️❤️

@dern3ro 4 жыл бұрын

Maybe it depends on where in Germany you live. I am from Saarbrücken (a city with a big French influence) and here it is common you get seated. Also when I am in an other part of Germany I always ask a waiter for a table. I never take a seat in restaurants of my own :D

@lauriea2971 Жыл бұрын

Hi guys love from Kanada(Canada). In my early 20s I worked in nightclubs as a bartender and waiter. My wage as 8.00 per hour. I worked 6 days a week on 12 hours a day. I was known as the dancing bartender like Tom cruises in cocktail the movie. I made between 200.00 to 400.00 a night in tips. I made great money as a bartender.

@SheshankReddyS 4 жыл бұрын

Still water. Never with ice.

@Flykilla86 4 жыл бұрын

Regarding water, I also prefer sparkling water but I live in Austria and you usually get still water for free if you order "Leitung". This is tap water, which has better quality than any sparkling water. Even at home we only drink tap water because it's so good quality!

@rosejones134 4 жыл бұрын

Free soda, whhhhhhaaaaaattttttt! 😂 I’m from California, USA I love bubbly water! No one else I know likes it.

@ryannebergsteijn5573 4 жыл бұрын

I worked in horeca just on the border between the Netherlands and Germany (Vaals). When we were supposed to get a German-party we always stocked up on 'sprudelwasser'(Spa rood) while Dutch people drink more stilles wasser (Spa blauw).

@antoniajagodic 4 жыл бұрын

It's good to know all these differences 🥰❤️

@000CherryBlossom000 3 жыл бұрын

I´m from germany and I have seen these buzzer-things. Usually in a cantine or `Imbiss`. They ring as soon as your orders done and you can get it. Returning food is definitely not the norm in germany. Still, if something is not edible, e.g. way to much salt or sour milk, I was taught to give it back and order a new one. If it is just not my taste, then I still eat it or leave it, but would never complain. And always stay polite!

@oluna27 3 жыл бұрын

Have you been to Losteria in Munich at the evening? Most of the time we had to wait 20+ minutes 😶 queues are big there 15.

@christianweber7372 4 жыл бұрын

To the question at 4:54 I'm from germany and i love my still water. You're not the only one Phil ^^

@ajl8198 11 ай бұрын

I agree I Always finish what is on my plate

@kimc555 4 жыл бұрын

Canadian and all these things - Canada is somewhere in the middle between Germany and USA. Most ppl pay with cards, restaurants use wireless pin pads for card payments, we have lots of chain restaurants, and ppl don’t usually seat themselves, tap water is always free.

@LionsGateCorp 4 жыл бұрын

In essence, they shop, cook, and clean for me. I appreciate the effort enough to conduct myself in the following manner. If a new server, I'll greet them and explain how I'm the easiest type of customer and if I need help, I'll get their attention. After dining, I'll offer thanks for their great service and slip a twenty dollar bill. Then I'll pay with plastic and fill in a 20% tip. At places I frequent, I'm treated like family, and am honored to enjoy their delicious foods and service. Plus, it is my pleasure to share that fact with the owner/manager. Be real with people, be good to them and they will happily be the same with you. And yes, that does include money. It's my desire to be generous and brighten up a many times hectic and thankless job. To answer your fair question, water is life, and bubbles or not, I'll take it any way offered.

@jiorts 4 жыл бұрын

when its too much yet even good i always ask for a box or tinfoil so i can take it home...sometimes its weird when you go to another place after eating and have it with the rest of the evening.

@pjschmid2251 4 жыл бұрын

The only thing I ever made a complaint about is an overdone steak. You’re paying a lot for that meal and properly cooking the steak is a reasonable expectation. If you order medium rare and get medium well that’s not acceptable.

@silkwesir1444 4 жыл бұрын

what if what to you is medium rare to them is medium well? That stuff it subjective, there's no way around it, no matter how much you try and formalize it.

@pjschmid2251 4 жыл бұрын

Silkwesir no it’s not subjective. There are standards and a restaurant should know those standards. www.certifiedangusbeef.com/kitchen/doneness.php

@virginiav.1172 4 жыл бұрын

@@pjschmid2251 Agreed.

@rommelembisan8824 28 күн бұрын

“It’s brunch and it becomes dinnertime”😂😂😂

@johnappleseed3428 4 жыл бұрын

we have these buzzers in germany for like festivals so you know when your food is ready

@sreyasjames8569 4 жыл бұрын

😊 I don't go anywhere out of my country yet , so these are new knowledge 😂😂to me , I like your videos 😍

@DeanaandPhil 4 жыл бұрын

haha, awesome! Where are you from?

@sreyasjames8569 4 жыл бұрын

From India , I'm a student now After I get a job I will be there 😍😍

@ericamunson226 4 жыл бұрын

1. When I have gone to restaurants in Germany, where it is a full night (when there are many reservations, and maybe just a few tables that do not have reservations), if there is someone at the entrance, they just say "no". No tables, not 'it will be a 30 minute / 1 hour wait', just no. 2. Still water only for me. 3. One time, we went into a restaurant in Cologne that we frequent. My coworker wanted schnitzel, but wanted the sauce that was usually served with the Schweinehaxe. The waiter refused - 'you can't do this'. (They CAN do this, he HAS gotten the schweinehaxe sauce with his schnitzel before, but that time... it was just a no. This can't be done. You can only have the sauces that are allowed for schnitzel.) 4. You haven't commented on this yet, but in Germany, I have ALWAYS (unless staying until the establishment closes), had to ask for the check. The waiters NEVER ask if you want the check [implying "please leave"].

@stpaley 4 жыл бұрын

I never understood and maybe someone here can explain it to me, why would anyone be rude to someone who handles their food?

@Ashley-jp4nn 4 жыл бұрын

stpaley some people are very entitled. I worked as a bartender and waiter for years and will never complain unless my food is actually cold/undercooked. If my order is different than what I expected I usually just eat it and say thank you 😋

@usulsk 3 жыл бұрын

Being rude is bad, but what is wrong with pointing out if the food is really bad? For example if it is burned, or if the chicken is not cooked through (which is dangerous for health)? I once hat Spaghetti Bolognese, where most of the Spaghetti was still hard. So I just point it out, in a matter of fact ton. So when something is objectivly bad (not talking about taste here, but real obvious quality issues) then, yes you ARE entitled to complain because you are paying for it.

@stpaley 3 жыл бұрын

@@usulsk there is a difference in legitimate criticizing and miserably complaining to get something, there are many people who lives a miserable life and tries to spread that all around

@evilmike74 4 жыл бұрын

There is a big difference in water quality between Germany and US. In Germany I used to get bottled water, and even the tap water is better than in the US. The soda is not from syrup and tap water either. And if I go daily for lunch in Germany (to the same restaurant) the tip I gave is even smaller, just around 2 to 3 EUR, mostly rounding and adding one or two for good service.

@passingthroughtime3033 Жыл бұрын

False! Parts of the United States has the best water in the world.

@atbeliever1 4 жыл бұрын

Love your channel, just found it! So much fun. I am American, but jave a German mother. So we are always comparing the differences between Germany and America too! I always say in Germany, just get beer at the restaurant. Its almost the same price as soda, and if you order stilles wasser, they think you are strange! Lol!

@dirkdemeirleir264 4 жыл бұрын

Hi, I m from Belgium. Here you can get still water too in restaurants but it is paying (but most of the time you can get 1 liter bottles. But when travelling to southern countries I always order sparkling (mineral) water because is naturally germ free because of the added carbon gas

@FelifromGermany 4 жыл бұрын

Gibt auch einige sit down Restaurants, die einer Kette angehören :) Wie Hans im Glück, L'Osteria, Asado oder einige andere steakhouses

@BeliaLastes 4 жыл бұрын

I agree with you on the credit card details because this waiter I knew bragged one day that he had a magnet he would use on credit cards that if he had rude customers he would run the credit card through and after the bill was payed (minus the tip) then he would purposely erase the card. Good video 👍👍

@DeanaandPhil 4 жыл бұрын

wow, that sounds bad :( He must have been pretty bitter about the job.

@BeliaLastes 4 жыл бұрын

@@DeanaandPhil He probably was lol

@nicktankard1244 4 жыл бұрын

That pretty brutal but rude people are the worst. I just don't understand why people choose to be assholes. There is no need to be rude.

@jobinfo100 4 жыл бұрын

It seems to be free, but just compare the price in the restaurant between Germany and the US to find out that you definitely paid for everything in the end. :))

@evadeenbrickwood6682 9 ай бұрын

I am a German living in South Africa. We can order free water here as well, even hot water with lemon if we want. If I order bottled water, I definitely prefer still water. Least of all, it keeps the burping in check 😉

@ralfhtg1056 3 жыл бұрын

Fellow German here. Sparkling water ONLY! It quenches the thirst far better than still water. Not including taxes in the price tag is illegal in Germany and i wonder why it is not illegal in other countries.

@ar7e8P 4 жыл бұрын

Greetings from Greece. Here water is free almost everywhere. Sparkling water it's a thing but as beverage not as a substitute of mineral water

@gabrielvpy Жыл бұрын

Sparkling water FTW. I'm from Paraguay so big influence from Spain in that regard.

@kersche4830 4 жыл бұрын

Definitiv stilles Wasser ! Viel angenehmer für den Magen, als Sprudelwasser 😊

@humtidumty1 Жыл бұрын

When looking up the explanation of tipping, this is somethimg extra to show of your apreciation for the food or the service. So expecting a standard payment to overcome the superlow standard hour rate is a big sign on the value you rate your personel.

@diverjohn489 Жыл бұрын

I also notice that a menu is posted outside the restaurant so you can have an idea of what you want and the prices before you enter.

@simonab.242 4 жыл бұрын

I totally agree that water should be free in a restaurant. I live in Switzerland and there you can order a big jug if "tafelwasser" ( tab water) and you only pay a fee which can be different depending on the restaurant.. but it's supposed to pay for the service of the waiter getting you this water and it is usually quite cheap

@erickoehler4798 4 жыл бұрын

I am from America and glad I speak German too. I love visiting those small city/small restaurants in Germany where you get the good local cuisine and the staff speaks only German. They are awesome!

@holger_p 4 жыл бұрын

you would have to go to real rural ares. In cities you had to search for long. Cause Germans like to eat in Restaurant something different from home. What you are able to cook youself you don't need a restaurant for.

@ikw6262 4 жыл бұрын

And last, what about this "greetings from the kitchen" you mostly get (for free of course) in better restaurants? Often very delicious and not that uncommon in germany as you suggested

@Tyra94 3 жыл бұрын

Depending on the restaurant in Germany the tipping culture can be different. There can be a system in place were the waiter gets to keep all their tips or it is mandatory to give a certain percent amount towards the kitchen and bar staff (I think its about 20%). Oftentimes the change the waiting staff gives out to customers comes out of their own pocket. At the end of the shift they will give the earnings to the restaurant and keep the rest (so the change plus tips). This way in case if a guest leaves without paying or the waiter made a mistake giving out change etc., the deficit would come out of their own money. I think this is so the waiters are more motivated to calculate prices and change correctly.... But I wouldn't like to go home after a long shift (more so at night) with several hundred euros in my purse.....

@tobiasschwabe1670 Жыл бұрын

we have some very good restaurants im Hamburg, there you'll have to reserve your table a week ahead (for Friday, Saturdays or Sundays) cause otherwise there is no chance getting a table

@olgac.a4102 4 жыл бұрын

Amazing video ...

@michaeltownsend2426 Жыл бұрын

I forgot about Germany with the sparkling water. If I go back now, I have to still have my stomach sleeve. I do remember if the place was crowded or complete, you could have people seated at your table, say if you are a couple at a table that seats 4. Another couple would sit at your table. I kind of Liked it you meet people that way.

@O2life Жыл бұрын

In the beforetimes in my small city of the US, if you wanted to go to brunch on a weekend you would just have to wait because every brunch place has that long of a line.

@jcchrj 4 жыл бұрын

Aqua frizzante is the best!!! It helps your digestion in accordance with Italians.

@holger_p 4 жыл бұрын

Maybe in case of heavy pasta. If you had already balsamico on the salad or something with lemon, you have enough acid in your stomach.

@christiantamme8514 3 жыл бұрын

Volvic definitively my favorite still water :)

@jadegray3550 4 жыл бұрын

Try bucca di peppo an Italian restaurant their proportions are huge

@evab.6948 4 жыл бұрын

So, first of all, Deana's nail polish looks amazing! And also, still (and free) water all the way!! I missed this so much coming back from Canada and still do. And while I hate the tipping culture in the US, I kinda like the option to tip without the waiter checking on me (leaving the tip on the table, writing on the check or pressing the '20%' button on the card machine or whatever) :D But I do also miss US restaurants a lot (decent mexican food for instance!). Huh, now I get Fernweh again :D Well anyway, cool content

@DeanaandPhil 4 жыл бұрын

Agreed with all of it! The "undercover" part of the tipping is kinda nice. Also YES: where are the MEXICAN restaurants in Germany??? :(

@evab.6948 4 жыл бұрын

@@DeanaandPhil If only I knew ;(( There are just some horrible tex-mex ones that smother everything in cheese :( Please let us know if you find one!!

@martinamanley 4 жыл бұрын

Deana and Phil There‘s a nice one in Darmstadt: hacienda-restaurants.de/ (I can‘t vouch for the Wiesbaden location)

@virginiav.1172 4 жыл бұрын

@@DeanaandPhil Ha! Deana and Phil you have to come to New Mexico or Texas if you want really good Mexican food. Even in New York it was terrible!

@susankingcs 4 жыл бұрын

The reason behind sparkling water in German and most of Europe is due to the WW2 it was the only way you knew that the water was clean. There are many articles and the newer generations are just not aware of all the was destroyed during both wars. That is also why you find still water in bottles as well. Truly enjoy your VLOG you due such a wonderful job. We are moving back to the states this summer and I will truly miss the German people and culture!