Owner of Harvey Norman goes undercover and visits his stores, to find out about his staff etc......
Пікірлер: 3 800
@daithiocinnsealach19823 жыл бұрын
Honestly, I'd say 95% of his staff don't even know what he looks like.
@adventurez66913 жыл бұрын
That's Gerry Harve, most Aussies know him, so they would know him, he's quite famous in Australia
@n.s.34103 жыл бұрын
Plus all it takes is for one person to recognize him and they would alert the entire staff to be on best behavior.
@atomicactivity23793 жыл бұрын
I mean the biggest part of that costume was the mustache and the hat I feel he'd wear anyways
@attomicchicken3 жыл бұрын
@@adventurez6691 We know him as the cockhead that he is.
@gutenman71123 жыл бұрын
Or dont care at all
@earthling19846 жыл бұрын
I don't think he needed a disguise. I doubt any of them knew who he was.
@mileswrld62064 жыл бұрын
Stolen comment
@8izzy4 жыл бұрын
still if one person found out it ruins it for all of them plus some stores has framed pictures and history of the company
@toopac68094 жыл бұрын
Stolen comet
@AveryBryce4 жыл бұрын
man you really stole my comment. 😐
@mafyatekin4 жыл бұрын
@@AveryBryce Wow, you are the man himself.
@Sipp.Purr.Repeat4 жыл бұрын
Just imagine taking of your desguise and they still dont know you
@laypyu3 жыл бұрын
Oh no! 🤣
@aldyzero66763 жыл бұрын
@under a rock spelling Nazi bruh
@minilamma48793 жыл бұрын
@@aldyzero6676 nazi??????????
@g4bri3l.3 жыл бұрын
@@minilamma4879 yes nazi
@ecimadh3 жыл бұрын
✨desguise✨
@ravigautam70994 жыл бұрын
The title should have been: "Old man disguised as an old man "
@rithmonymak65234 жыл бұрын
🤣😂
@luqmanishaq38634 жыл бұрын
2020 COVID 20
@kimhyunjinbarksjeonheejinaww4 жыл бұрын
Lmao
@anotherstateofmind1244 жыл бұрын
Lmao
@mminu1004 жыл бұрын
Omg.. ur comment made me laugh 😂😂😂
@catc60883 жыл бұрын
Every owner should do that at the place of there business.
@Nero-F1213 жыл бұрын
If MacDonalds's owner does that he will travel around the world.
@stevekranl32313 жыл бұрын
But some of them Just checking the numbers
@stevekranl32313 жыл бұрын
@0 110 haha english school.teacher
@nate47033 жыл бұрын
@@Nero-F121 they have regional managers
@vic65793 жыл бұрын
their ***
@clammacgregor85365 жыл бұрын
I hate being bothered by a salesperson when I go into a store. If I want something I'll ask. Stay out of my way lol.
@Rationalist1015 жыл бұрын
Same
@lilmizzije5 жыл бұрын
🤣😂
@Rationalist1015 жыл бұрын
@@ilovesheen7446 Yes
@Racingirl9114 жыл бұрын
Clam MacGregor Same here!
@MrLoowiz4 жыл бұрын
@@Rationalist101 Not really
@Deloooon4 жыл бұрын
don’t fire the ones that did badly, promote those who did well
@Deloooon4 жыл бұрын
Harry Garrett no, if he did that, it would show that the owner of the company only cares about the money he makes and the image of his company. it’s quite clear that most of these workers aren’t paid the most as compared to him and they definitely need to earn money for themselves and their family. just because a few not-really enthusiastic workers aren’t doing their job to their best doesn’t mean that they deserve being fired, after all they’re just doing what they are paid. on the other hand, the owner of the company is making millions, just because of a few bad apples in his company wouldn’t significantly reduce his profits so it wouldn’t really matter to him. if he did actually fire them it would just show that he isn’t very humanitarian and is just a greedy person, however if he promotes those who do a good job, it would show that he does indeed care about his workers and not just his profits.
@clancywoods77284 жыл бұрын
That's a bad mentality.
@AnimeKidGod14 жыл бұрын
Imagine if he was a teacher lol
@Deloooon4 жыл бұрын
Harry Garrett well i disagree, i think that if most ceo’s and owners were like that, they would make a good business partner. if you keep rewarding those who do a good job, it would encourage those who aren’t working as hard to buck up and start doing a good job. this is not only good for those workers who do a good job, but also for the company. when people know that a company rewards those who work hard, more hard working people are keen to work for them and do a good job while they work for them. this would greatly improve the companies business because they would start having better workers in their outlets and more people would be attracted to not only work for them, but to buy from them, knowing that the customer service would be good. also the thing about Donald trump is quite irrelevant in this argument, it’s a whole separate issue about people not wearing masks and it definitely isn’t Donald trump that is mainly at fault.
@Deloooon4 жыл бұрын
Harry Garrett in this case I’m talking about this video, the owner of harvey norman, which is exactly why I explicitly stated in my first reply that one employee wouldn’t affect his billion-dollar company. yes I agree that in small businesses you have to be harsh to start one but I’m talking about big businesses where one slacking employee wouldn’t mean a lot to the company
@guestinthisword.87yearsago354 жыл бұрын
And he passed away last December before Xmas RIP Mr.Billionaire
@nicolaslopezzz4 жыл бұрын
Damn
@nicolaslopezzz4 жыл бұрын
F
@hingo0784 жыл бұрын
Rip brother
@MARS-eb8pt4 жыл бұрын
F
@kadate304 жыл бұрын
F
@AveryBryce7 жыл бұрын
He doesn't even need a disguise none of them even knew who he was anyway.
@joesilkwood49586 жыл бұрын
Lol
@thegigadykid16 жыл бұрын
Lol right
@andrew_koala29746 жыл бұрын
School Flxps Who he IS not who he was. He is not dead yet Why are you using past tense? Your education is lacking and your understanding of the English language is below that of a 7 year old.
@wadesharp116 жыл бұрын
hahahaha
@ValSX6 жыл бұрын
Andrew_koala calm the fuck down nerd
@timothy29027 жыл бұрын
They did all that for a moustache Update: I'm glad to have made so many of you laugh with my comment. God bless.
@deim16834 жыл бұрын
😂😂😂😂 your damm right i see no different ..only mustache...
@rylaidactyl67094 жыл бұрын
And mustache is all he need 😂😂✌️
@octaviusdelmonte90194 жыл бұрын
Yes, it's absolutely unbelievable, isn't it?
@MRBENHAVOK4 жыл бұрын
That's what they do when they dont know what to do or dont want too, ita the equivalent of pick a broom and pretend your working lol
@a.m.34874 жыл бұрын
😂😂😂 best comment.
@king_-zk3io3 жыл бұрын
Imagine a karen there, "I want to speak to your manager, manager"
@user12name343 жыл бұрын
Close enough
@egosumumbraemortis56093 жыл бұрын
“CEO discovers some employees are good and some are bad....learns nothing”
@caz81353 жыл бұрын
Still interesting tho
@matthewdietzen67083 жыл бұрын
As a former sales grunt who experienced both low and high closing ratios, I found it infuriating that no matter how crappy the product was, and therefore hard to sell, like a credit card over the phone, or conversely how great it was, and easy to sell, management would always act as though they assumed every encounter was winnable. So, for instance, some guy comes into a store just to use the bathroom, and it turns into, "Why didn't you sell them X?" Less hyperbolic examples include, "Why aren't you aggressively approaching all the people assiduously avoiding eye contact because they either know what they want, or are just browsing?
@kbzzy73763 жыл бұрын
@@matthewdietzen6708 i hate people like that lmao, crazy how some cant take a hint
@onebigkid9603 жыл бұрын
I bet he learned that most salesmen suck at their job
@Juniorgrimes Жыл бұрын
*im gonna be the greatest villain of all time, yall finna be ready for my ascension*
@brianrock2097 жыл бұрын
Who really knows what their "boss" looks like in a corporation?
@kevincorrigan17547 жыл бұрын
Brian Rock people who work at apple and microsoft
@EpicDrake7 жыл бұрын
Brian Rock I don't know my boss at Pick N Save.. All I know is a few mangers and others tell me what to be done.
@ABCDEFGH-un7sm7 жыл бұрын
GDogGaming u spelt mangers wrong it is managers
@volksrod69267 жыл бұрын
Brian Rock I do. only person I haven't met was the owner. everyone under I've met. but I have only talked to the boss like twice in 2 years lol
@brianrock2097 жыл бұрын
volksrod69 how big is the company you work for? I'm talking about size comparison to this corporation.
@bbmatias227 жыл бұрын
he took off his mask and everyone was like who dafuq is that lol
@EternalGaming7867 жыл бұрын
lol
@fabiannystrm7 жыл бұрын
bbmatias22 hahahah
@dantetempest95856 жыл бұрын
i loled so hard on this
@abdelahns89496 жыл бұрын
Archangel Michael because they are covered more? that comment is so retarded
@xavieraguinaldo9256 жыл бұрын
bb
@graytoby14 жыл бұрын
New title: "Old man transforms into another Old man and browses around shop like a miserable old man"
@bluenovagaming19223 жыл бұрын
graytoby1 the pessimist
@baraabilbeisi19043 жыл бұрын
Accurate enough
@sleeexs3 жыл бұрын
@@bluenovagaming1922 the factual pessimist
@cat35842 жыл бұрын
Excuses
@Juniorgrimes Жыл бұрын
*im gonna be the greatest villain of all time, yall finna be ready for my ascension*
@samuelatienzo46273 жыл бұрын
1:01 - a billionaire’s laugh... 😂
@jennyguerrero97023 жыл бұрын
😂
@bon2yan883 жыл бұрын
check bezos's laugh
@ican3846 жыл бұрын
When everyone pretended to recognise him
@Xhardrocker6 жыл бұрын
WASH POPPIN lmao
@haamishmcgarry6 жыл бұрын
I lost my shit
@vikramsrinivasan81766 жыл бұрын
😂
@edstarnoneed55565 жыл бұрын
They're shocked! Everyone knows him!
@0prahTV5 жыл бұрын
Oooooooh, it's... that guy
@nerobaobab45027 жыл бұрын
Just a pair of sunglasses would have done the trick....
@SPACEHARICE7 жыл бұрын
Nero Baobab he's a billionaire why would you stop at just glasses.
@Wtfsazerk7 жыл бұрын
because no one knows what he looks like anyways
@oracle78587 жыл бұрын
Nero Baobab They wouldn't recognize him anyway
@psychicspy12346 жыл бұрын
and a mole on face o_0
@No_Name_left6 жыл бұрын
U have 747 like boing 747
@BIRDO-qw9dn4 жыл бұрын
0:22 girls doing their makeup
@named7464 жыл бұрын
lmao
@o28864 жыл бұрын
lmao
@yestle78684 жыл бұрын
lmao
@everest884 жыл бұрын
lmao
@shyamstech-tube57884 жыл бұрын
Lmao
@andymma62864 жыл бұрын
I guess when you’re a billionaire you just have about nothing better to do lol
@xS-qi3ll4 жыл бұрын
depends. many billionaires work more than 15 hours a day.
@ugly94984 жыл бұрын
@@xS-qi3ll sure
@ugly94984 жыл бұрын
@Jhonny Stevenson billionaires are bad people
@ugly94984 жыл бұрын
@Dying BReed he does nothing though
@ugly94984 жыл бұрын
@Dying BReed like what and do they get payed millions
@hdckdsadd6 жыл бұрын
as a customer, I appreciate sellers that shut their trap and let me live and look. If I'll have questions, I know where they are. Small talk and they trying to sell hot air is despicable
@kcslaterrsm77946 жыл бұрын
hdckdsadd Fucking hell you definitely are a customer 😂 "shut their traps" 😂 you know that a lot of companies pressurise their salesmen to fully confront the customer. We don't want to talk to you at all we just want to keep our jobs get off your high horse 😂
@paleocat63544 жыл бұрын
I wish you would've shut your trap and kept your comment to yourself.
@paleocat63544 жыл бұрын
@@kcslaterrsm7794 exactly
@tmg24424 жыл бұрын
The ones who have never had to work in retail don't get that sales people don't WANT to come up to you either (and often deal with rude replies). In most jobs they are forced, by their managers and company policy, to approach all customers. They get warnings and eventually lose their job if they don't. So next time you find it annoying when a salesperson does this, don't complain to the sales person and make their sucky low-paid and thankless day even worse. Instead contact the company corporate and ask them to stop making salespeople do it. Cos trust me, they don't wanna do it either!
@Taeblackbelt4 жыл бұрын
This person never worked in retail huh?
@cigmanfreud85677 жыл бұрын
Well he is a billionaire afterall... His employees must be doing something right at least..
@EpicDrake7 жыл бұрын
happy yam XD
@erikweisz85057 жыл бұрын
80/20 principle
@bullsh1terry7 жыл бұрын
right, what an ungrateful bastard.
@MatthewElliott7 жыл бұрын
not really, the company is a giant ponzi scheme, shifting debt to other entities. Most of the stores go broke quickly. The stores are average and overpriced, the only thing they are good for us shoplifting lol
@arielleupshaw89087 жыл бұрын
liked the ops comment. Noe its 666.
@PajamazNZ3 жыл бұрын
"I never would've recognized him" C'mon let's be honest here. You most likely didn't know him at all.
@sudam45043 жыл бұрын
Mr Naziri is the best, recommending him to all beginners who wants to recover losses like I did
@vasscobin75873 жыл бұрын
Trading with Mr Naziri was never a regret to me, All thanks to him, he is the best I have ever seen
@williamssonoma10163 жыл бұрын
@@vasscobin7587 Oh, I've heard of him but I didn't take it seriously until I tried out with $ 500 and made profits within some days
@benjaminrogers55963 жыл бұрын
My personal portfolio/investment manager; Mr Naziri after a whole week of research,he runs an investment platform where you don't have to undergo any stress in the trades, he manages my trading account which i opened with a capital of $3000 and now i have grown my portfolio up to over $21,500, a huge success
@thiaminebien12133 жыл бұрын
@@benjaminrogers5596 How can one reach an expert in trading,cos I have lost alot of money trading with a wrong trader.
@drakeluisa69633 жыл бұрын
Trading with expert Mr. Naziri changed my 0.2 btc to 2.3 btc in a month!!
@bumbleecorp98245 жыл бұрын
"They are not good" Have been paying minimum wage since the retail had their first employee.
@TheChickenRiceBowl4 жыл бұрын
Exactly. You get what you give.
@TH-du8nc4 жыл бұрын
Youre right, they should fire them and give them nothing.
@TheChickenRiceBowl4 жыл бұрын
@@TH-du8nc You're so pathetic and anti-American. Go fuck off to China if you love being screwed by your government so much.
@TH-du8nc4 жыл бұрын
@@TheChickenRiceBowl lol im pathetic cause i suggest people do a good job ?
@TheChickenRiceBowl4 жыл бұрын
@@TH-du8nc You're pathetic and anti-American for suggestung that if people don't allow themselves to be taken advantage of for the sake of their employer who doesn't give a fuck about them but still demands employees to go above and beyond then those people deserve to be unemployed. Like I said: If that's what you want then go fuck off to China.
@ytucharliesierra5 жыл бұрын
"That girl needs a lot of training..." Well, providing that training should be part of the investment, shouldn't it?
@na-waktay47414 жыл бұрын
It could also be the fact that they generally dont train good enough not just money.
@sir78514 жыл бұрын
He died
@MentalParadox4 жыл бұрын
Could be the literal head honcho of a corporation doesn't have a lot of oversight or direct control on such low-level affairs. Of course once he knows, he can tell people to tell other people to get their training program back in order. Considering he died, let's hope his successor will do it.
@Sanaan3 жыл бұрын
@@MentalParadox he is not Dead His Co Founder Dies Check On Google Gerry Harvey
@OffGridInvestor3 жыл бұрын
This store is ridiculously overpriced so they SHOULD be good salespeople. However my dad found out a few weeks ago that they're still crap.
@alecbaker133 жыл бұрын
He even laughs like a billionaire
@anemic-peachless3 жыл бұрын
the employees pretending to "realize" who he is when he took the makeup off is hilarious
@briesays52257 жыл бұрын
At least his disguise is way better than the crap wigs and beards used on 'undercover Boss'
@cannibal_21857 жыл бұрын
Brie Says ha, true true! 😄
@alexescobar21417 жыл бұрын
deeks
@briesays52257 жыл бұрын
IVANZ WORLD If you're going to troll at least try to be funny
@lemon-nm9xf6 жыл бұрын
Brie Says lolololololololololololololoz
@stephencook73376 жыл бұрын
Brie Says no it wasn’t. It looked like he grew an old man mustache and got a cheap tan....not that big of a change in his looks
@davinderdhuhrhe47117 жыл бұрын
I hate when they pay you min wage and expect you to put max effort.
@chris-hayes7 жыл бұрын
Davinder Dhuhrhe yeah and the attempts at making an application to a minimum wage job sound like a life changing "career opportunity" where they have "personality tests" in a search for the perfect candidate
@bossvlad24247 жыл бұрын
Davinder Dhuhrhe A lot of discrimination. The good news, is that this earthly life is not for ever and the bad news is that we got to be patient and happy with what we have.
@bossvlad24247 жыл бұрын
BLP Blp Blp I bet your one of those who own a business, earn a lot of money, on the back of others and can afford anything.
@bossvlad24247 жыл бұрын
BLP Blp Blp You don't have a choice. The rent must be paid, not to mention food.
@bossvlad24247 жыл бұрын
BLP Blp Blp That's the way, to control the crowed. So, be happy, when you have a problem, nobody will care.
@eehhh6363 жыл бұрын
Them: Why I didn't hear the boss music 👁️👄👁️
@pumkin6103 жыл бұрын
😂 boss music
@TheRaghorn2 жыл бұрын
I once worked 28 years for one of the largest retailers in the US with over 500 stores back in the 80s. The very first day the only owner came to our location, I was only a warehouse employee in charge of sweeping and mopping the floors all day. We knew he was coming so I had a plan. When he entered the warehouse I had found the worst looking broom I could find and when he came by my to say hello as he would always do to every one that worked for him, he told me the floors looked very good. My responce. Thank you, but they would look awesome if I had better brooms. He just looked at me and walked away. The manager got all over me after he left. But a week later we had all new brooms and mops. And a message from the owner for the manager to move me out of the warehouse and into training for management. I had only been there for 2 months. A year later I was off the salesfloor and new assistant manager, 2 years later a manager and 7 years later regional manager for 16 stores, until The owner died and his son sold the business. I decided I did not want to work for anyone else and retired from the retail business. So, get to know your owners and bosses and always stand out from the others is my advice.
@donconjo8 жыл бұрын
If you have good prices the people will come. Aggressive sales suck! My standard answer: No, i am just looking around.
@DrunkOfficeTea7 жыл бұрын
kong fu it's not aggressive they're were just terrible. He approached them, told them he didn't know what he wanted. If she had approached him that would be fine too but she made no suggestions. I worked in sales so it was painful to hear him say he wants to buy one and the guy just stood there. He could of made a sale, they were just terrible.
@aussierule7 жыл бұрын
kong fu This isn't a library so 5 bucks to browse is the standard response
@miniena77747 жыл бұрын
kong fu fighting *HUAH!*
@EpicDrake7 жыл бұрын
kong fu Reminds me of a car dealers men
@chris-hayes7 жыл бұрын
lol I worked retail, we know you "no, I am just looking" people. the ones that clearly know what they're are looking for and will spend the next 20 minutes looking for it. then, find something that's close enough and buy that, when I could've laid out your options and have you on your way in a matter of minutes minutes. fun fact: males do this much more frequently than females
@jamesalexander50255 жыл бұрын
For all the people saying “most customers want to be left alone.” Yeah, that’s true. But some need and ask for help. He ASKED FOR HELP and that’s what he got. You want to know what kind of help the people who want help are getting!
@SEliteGuitarist3 жыл бұрын
People in retail 90% of the time aren't given jack shit more for being good or bad at the job. Most jobs punish those who fall below the minimum and those who go above and beyond are given a "attaboy" and a pat on the back because they don't need to give that person more money or a promotion because they are doing the shit for free. Not to mention most customers are idiots. Why would I go above and beyond at a retail job im not rewarded at? What do I get out of it? A "thank you" doesn't pay my bills.
@alexanderbankowski56173 жыл бұрын
@@SEliteGuitarist because someone will do that job better than you for the same price. Sink or swim. That’s life
@lancehobbs80123 жыл бұрын
Exactly...that smartass " yeah well...there all for sale..."
@beachaddict76533 жыл бұрын
Business owners take note: You Can't expect top notch service when you pay your employees crap.🤷♂️
@jaygummadi77163 жыл бұрын
How do you know they pay them shit.
@beachaddict76533 жыл бұрын
@Chris Lawrence jealous of what? I'm just saying treat your employees with the respect that they deserve and pay them a living wage.
@giftapfel3 жыл бұрын
@el psy kuONGROO I mean im an ultra capitalist but I think everyone should get paid a fair wage..
@matthewmosier84393 жыл бұрын
@@giftapfel The idea of a minimum wage is actually pretty bad news for low income people. In a nutshell a minimum wage artificially inflates certain jobs to appear as if they will support a person beyond what the job is actually worth. This can mislead some people into settling for jobs that are dying off or which are best suited for high school students or motivated retirees. If there were no minimum wage, then businesses that paid too little would struggle to find people to work for them and those which paid better would find enough staff in no time. A living wage cannot be safely demanded from a job that isn't worth the living wage.
@giftapfel3 жыл бұрын
@@matthewmosier8439 I understand your point but i think there would still be people desperate enough to work those low paying jobs and people would be abused.
@ellie.M.mae.3 жыл бұрын
Got recommended this and i thought "oh 10 hours ago" then half way through, i noticed it was 10yrs ago😹😹😹😹
@keon17763 жыл бұрын
😂
@Cocoboi73 жыл бұрын
hello darkeness my old friend ...
@OffGridInvestor3 жыл бұрын
Yeah. Guy's been dead 2 years.
@toastyburrito3 жыл бұрын
@@OffGridInvestor 😢
@ellie.M.mae.3 жыл бұрын
@@OffGridInvestor oh rip
@Andrew-vy1rx7 жыл бұрын
real people hate being told what to buy. hate being sold something. people want to be left alone and get help with what they want when they ask. that's it.
@cannibal_21857 жыл бұрын
mistakes were made true true. When someone tries to sell stuff to me, I say "can I have it for free? do I get a prize? do I get payed?" & when they say no, I say "then never mind. (I knew their was a catch)."
@Andrew-vy1rx7 жыл бұрын
CANNIBAL ಠ_ಠ that's hilarious, I will try that sometime.
@ChrisM-bn5vr7 жыл бұрын
mistakes were made That's not true, I've worked in retail and so many people are clueless and just stand there waiting for you to tell them which is the best and what you should buy.
@Andrew-vy1rx7 жыл бұрын
Chris Merrick then you go to them say if there is anything i can help you with let me know. Leave it at that. Almost everyone i have ever met hates when people bug them trying to sell stuff. Are you sure these people you are "helping" really want your help? Do you perceive them as someone who is lost and need to be sold something? Maybe that is just your thoughts and not the thoughts of the people you are "helping"
@samuelaurora36327 жыл бұрын
I am in retail myself and I strongly disagree with "people don't want help and want to buy things on their own". Maybe if you're at the grocery store, but that's it. 80% of my sales come from helping the customer with knowledge on the product and what they didn't know themself. Unless they already know what they want, they want your help *if they're actually planning on purchasing from you instead of wasting your time*. No, "well let me know if i can help you. thanks", does not work if you plan on being more than a half ass worker (which from the looks of it you might be in your personal occupation). High spirits, confidence, and showing your customers that you want to help them is what sells a product if it doesn't sell itself already.
@Khaltazar7 жыл бұрын
I don't get why bosses think they have to go undercover. Most employees (99.9%) don't know or even care what their CEO looks like.
@fabyanserrano005 жыл бұрын
I do.
@SciFiGirl0074 жыл бұрын
You missed the point. They want to go undercover to see how employees really do or don't do their job
@annabelle27604 жыл бұрын
@@SciFiGirl007 you missed HIS point.
@arnold80474 жыл бұрын
Annabelle You missed HER point. She’s saying that even if one of the managers or any staff/customers recognize him then his whole undercover thing is busted. Even just adding a mustache might be enough for people to not notice the CEO. But managers and higher ups will notice and notify their employees quick to act good if he walks in there without a disguise.
@marknicolombrino77294 жыл бұрын
@@arnold8047 I'm next, You misser HER point
@kadafi4lyf3 жыл бұрын
This is Harvey Norman in Australia. I used to work there throughout late high school and university. Lots of old people came in to just chit chat without ever buying anything. We had strict sales targets and would get scolded for not meeting them if we didn’t achieve these targets. Rather than missing out on potential sales by staying with a man who says “I don’t know what I want” we’d usually tell him to ask us if he needs help. The boss would also tell us to not waste time with window shoppers. Everyone made minimum wage plus commission which was 0.6% of total sales. Once a year, this guy (Gerry Harvey) or another out-of-touch executive would visit, complain that we’re not busting ass and threaten our boss to take the franchise back if we don’t improve. We would lose our commission for the following month when we didn’t achieve our sales targets in a month. I even heard rumours that a nearby store had sales strike targets - where the boss would look at the security cameras, count how many people walked into the store and then come up with a percentage of how many sales were made. This old turd also lobbied the government hard in the 2000s when eBay and online shopping was picking up for the government to tax the hell out of them. Horrible place to work.
@lordgrim17984 жыл бұрын
*“I didn't even recognize him”* *“Haha I never would have known it was him”* *“Haha who da fook is that guy”*
@drmg7354 жыл бұрын
farooq rah ?
@myeyesaredrymylove4 жыл бұрын
@farooq rah You're name sounds like a Skyrim battle cry.
@godzilla77793 жыл бұрын
Yo is that a Connor reference?
@jimtron81213 жыл бұрын
r/woosh to everyone who didn’t die laughing like I did, because they don’t know Connor 😂
@wkslicex25083 жыл бұрын
@@jimtron8121 it's spelled Conor
@user-ey7uq5vf7i7 жыл бұрын
It's a freaking furniture store. I don't want to be harassed by a worker if I'm trying out sofas. I want to sit there for a few minutes to determine if my ass likes it, not be stared down and have to deal with sales talk.
@EpicDrake7 жыл бұрын
Google Approved Sounds like to me a car dealership is masked with a furniture store XD
@knuckledragger14046 жыл бұрын
Google Approved you sound like a lard ass lmfao
@knuckledragger14046 жыл бұрын
Google Approved your the kind of person to sit on a sofa have the employees stare because your disgustign fat ass is destroying the product
@ablueyedsissy596 жыл бұрын
Google Approved exactly...
@MichaelP-ke1tm6 жыл бұрын
Knuckle Dragger Those are there as models you idiot lmao. They don't actually sell the furniture that you sit on, they have crap in the warehouse that is brand new and not for store use
@ClubPenguinBand17 жыл бұрын
It looked like they just put a mustache on him..
@hasanhas00n16 жыл бұрын
and a chin
@gian61906 жыл бұрын
and a whole 'nother face
@ilyjax6 жыл бұрын
Gian no, just no. Now go to bed kid.
@gian61906 жыл бұрын
So? As i thought..
@Zooka1286 жыл бұрын
I am in agreement with Gian that they did a lot of work to his face, however "and a whole *another* face" is not perfect English at all. At the same time, however, ilyjax is certainly in no position to make comments like that when he starts of by saying "First of all" and then lists no subsequent points to the first. He also uses "than" rather than "then" and there is no need for his first full stop.
@grandpanorbit61224 жыл бұрын
I have done this many times. Although I dress up as a young woman.
@jennyr6824 жыл бұрын
Yes Grandpa, that's why we keep having to come and bail you out !!!
@Musicislife-es5ws4 жыл бұрын
I wanna see you grandpa CD 😉
@mirzamay4 жыл бұрын
😁🤣🤣🤣
@grannyvegan81294 жыл бұрын
If I see you dressing up with short skirts again I'll be giving you a well-deserved spanking, Frank!
@jimmymartin92644 жыл бұрын
@@grannyvegan8129 grandparents Norbit
@RayMak4 жыл бұрын
Very disappointing employees
@ImZurgzz4 жыл бұрын
Why u every where
@ImZurgzz4 жыл бұрын
@Jake lives his life on yt
@bigchungus9714 жыл бұрын
@@ImZurgzz maybe its a promoting thing I have seen him everywhere too but its all good anyone can watch youtube all they want
@aman31164 жыл бұрын
I find you everywhere 😂
@mwanikimwaniki68014 жыл бұрын
You again
@jessindeed6 жыл бұрын
I used to work at one of his stores. This man is wonderful. He once revived my dead cat.
@arjay2002ph7 жыл бұрын
their not terrible employees. customers just don't want to be bothered so your employees just know what to do with you. lol! as a customer i don't want to be bothered as well. i'll ask if im interested on something.
@cannibal_21857 жыл бұрын
arjay2002ph this is random but that's a really cute dog in your photo there. 😊
@wildbolt1027 жыл бұрын
arjay2002ph as a sales person is YOUR JOB to talk to the customer to make A SALE. You must not know anything about this field of work. But I do know what your talking about.
@blazingfire3657 жыл бұрын
arjay2002ph also he basically implied the question by saying i dont know what i want and the im thinking of buying one. Those are indicators to make a easy sell and show them what you have on sale.
@kh.g40497 жыл бұрын
Eduardo Castillo and sometimes, that 'anything' includes some bit of silence to the customer so as to allow then peace of mind when choosing their good or service.
@lane8a7 жыл бұрын
He didn't buy anything. Looks like she read him correctly. lol
@juniormontoya46594 жыл бұрын
HIS A GREAT BOSS NOT BECAUSE OF WHAT HE OWNS BUT BECAUSE OF HIS HUMBLE PERSONALITY.
@killuminati911123 жыл бұрын
Lol
@Rawmantikos4 жыл бұрын
Imagine the situation of generally being kind & good & the one & only moment you are in a bad mood you, have to interact with him.
@sanchezmp88964 жыл бұрын
🤣🤣🤣
@littlesushie3 жыл бұрын
Well, that's a sales job. Every customer is important. You cannot throw away a customer coz you fought with your boyfriend yesterday. Imagine a doctor does that. Every profession is equally important.
@sikbone3 жыл бұрын
@@littlesushie yes but a doctor gets paid more than enough to have a complete lifestyle change in order to fit his job expectations. Why should a sales person devote their life to selling... dishwashers?
@lianananda40293 жыл бұрын
@@sikbone because he/she choose that job and anyone should do their job as their best regardless, especially service bussiness because that is the main point of the job.
@mrdoggy78263 жыл бұрын
@@sikbone What's your job? Because with that attitude, I'm doubting it's anything that pays well.
@allanmariscal67535 жыл бұрын
" I didn't even recognize him " Even though those words were fake, they still had no clue who he was. Lol
@pacsoulpavon96495 жыл бұрын
I have my own carpet cleaning company & when i go to customers homes i always introduce my self as a technician, you would be suprised how mad people get when you try and explain something to them because they seem to already "know". But i love my customers and i make sure they are always satisfied with our work.
@marsvevo71714 жыл бұрын
That man really stood there and said “it’s all for sale” 💀💀
@pumkin6103 жыл бұрын
Hmm yes, the store here is made of store
@starblzr33514 жыл бұрын
These people smiling when he remove his makeup little they didnt know they are fired😂
@missmoonlight6294 жыл бұрын
ICHIMATSUUU
@starblzr33514 жыл бұрын
@@missmoonlight629 hemlllooooo
@jk123244 жыл бұрын
The store he revealed himself in gave good service :)
@qmeck6 жыл бұрын
Smallest teeth in the history of earth at 4:01
@TheCynicalDude_6 жыл бұрын
lol Nice catch dude.
@HueyFreeman.6 жыл бұрын
MediumBeano I was like u got me but then I saw them 😂😂😂
@qmeck6 жыл бұрын
TheDudeInBlack13 lmao bruh teeth dumb little
@lorenzoduron48486 жыл бұрын
Like how does he bite or chew anything?
@neronah73496 жыл бұрын
He got dolphin teeth 🐬🐬🐬😂😂😂
@Xtra4Christ3 жыл бұрын
They’re still going to “act” professional if cameras are in the store
@user-xn2vi8xz5z3 жыл бұрын
Wish world had more leaders like him who actually cared for quality of service their under teams are disbursing to prospective customers. Respect.
@malsawmzela6094 жыл бұрын
Some people got a raise, some got fired. Probably.
@RisingDeath4 жыл бұрын
Nyahahaha
@prakhar99984 жыл бұрын
@@RisingDeath nyahahaha
@tusharniras3 жыл бұрын
I did the same thing for my Stores.... I've finished my make over and then realised "I don't own any Stores... "
@Kane-ib5sn7 жыл бұрын
paying for an absent manager, and untrained staff...
@annah_robxx87954 жыл бұрын
Cant expect 5 star service when you pay them minimum wage 🙄
@boooster1014 жыл бұрын
Why always extremes? You are not limited to be a top or a horrible employee. Even with minimum wage you should fulfill minimum standards. If you can't, leave. As much as the US labour market is toxic, the idea that minimum wage is an excuse to be as detrimental to your employer as you wish, is bullcrap. I worked for minimum wage delivering breakfast at awful hours (3am). Should I have crapped in every 5th bag and deliver half of them late because I am paid minimum? Would that be okay in your world? That first woman has ONE big assignment. And she didn't do that. She wants to be paid for standing in uniform for 8 hours.
@SatishKumar-kx7oh4 жыл бұрын
AI is coming soon baby !!!!
@darklordojeda4 жыл бұрын
TwoCentsforCharon that’s all they pay them for. The company is supposed to train their employees and I don’t mean a 30 minute video at orientation. You’ve got your head up your ass if you think the employee is solely responsible. I worked retail for a very long time with zero training and I was great with customers. The company shit on me all those years and the customers would ask for me by name. Wake up. The man became was able to continue being a billionaire because he paid his employees shit and offered them no benefits and gets upset when they don’t roll out the red carpet. They’re all the same. Money money money and why why why? Then this undercover bull shit. Maybe if he actually showed up and treated his employees like he gave even the slightest fuck about them they may work the harder.
@boooster1014 жыл бұрын
@@darklordojeda they are still adults. I was never taught to talk to customers, that's an acquired skill. I am not blaming her for being a bad saleswoman, yes, that's the company's fault. I blame her for not doing anything at all in that video, just standing around. Regardless of the American minimum wage culture, if you aren't doing your job at all, why do you expect any pay? Your comment is precisely what I meant when I said that some people presume that minimum wage is a justification for any behavior and action of the employee. Not even using basic communication skills you learn before freaking elementary school is one such behavior! If you really want to fight the American labor exploitation culture, don't use her as an example because she is exploiting the system as much as the companies. Ps: you said that's what they are paying her for. I'd love to see the contract SHE SIGNED saying that.
@annah_robxx87954 жыл бұрын
@@boooster101 your comment is so off the mark its unbelievable 😂 these people provided adequate service, one of them clearly needed more training which is an HR issue. Nowhere did I say that minimum wage is an excuse for sabotaging your employer but at the same time they cant expect 5 star service and reap the benefits with no return, especially seeing as the roles they fill aren't required to have an education they are entry level so thats what they should expect. In employment relationship is a mutual agreement that should benefit both sides. Training, opportunities to climb the ladder etc. Obviously HR should've trained the first girl properly, but everyone in that store did what was expected of them they still gave the service that they needed to. Was it 5 star? No. Does it need to be? No. I work in a min wage job (NZ is a bit different) but I love it more than my previous job which was paying $6 more, because even though the pay is shit the job is enjoyable, theres opportunities to grow, the environment is awesome etc. I worked in subway for a while and they expected 5 star even though it was min wage and the staff weren't trained properly and were often left alone at night without help. Do you see the issue there? They also refused to pay overtime which is illegal so everyone wanted to do the minimum work as legally that's all they had to do. If they want 5 star service without paying for it they need to offer better training and incentives, noone will work for free
@dafuqmr133 жыл бұрын
*takes his mask off* A new guy :"who the hell are you? "
@Aerba545 жыл бұрын
Love how everyone was still like "Who's this guy again?" after the reveal.
@abhimanyudwivedi23343 жыл бұрын
Love how his first reaction to the first salesperson was to train her and not fire her. #GoodCEO
@alohatic4 жыл бұрын
I think she was being cautious to avoid a possible flirtatious open window from an old guy. LOL!
@theexperiment84983 жыл бұрын
Ah the good old days of brick and mortar retail stores. Glad KZfaq has this archive so I can show my grand kids what it was like.
@maruftim4 жыл бұрын
Since that day the employee thought every customers are actually Gerry Harvey
@ChrisFarem4 жыл бұрын
I love how japan gives privacy In shopping center, restaurant etc. They'll only assist you if you ask for it. Rude japanese sales person is just normal based on experience living here in japan. But over all its fine.
@williamchen10404 жыл бұрын
I don't understand your second sentence
@___David___Savian4 жыл бұрын
What these owners should do if they really want to keep track of their employees is to send random people (always someone new) with a hidden camera on them to record how the employees treat the undercover shopper a few times a month in all their stores. That's how you keep track of things. That way the employee won't know who is undercover and who is not.
@kostastaxi4 жыл бұрын
When I go to a store, I prefer to be left alone and only when I need some information (price, size or whatever) then I look for help from the stuff! And I'm sure, not alone on that!
@RollsRoyceFanatics5 жыл бұрын
It's Australian theme to treat the elderly with contempt. I was with my elderly father in Harvey Normans and a shop assistant rolled his eyes at me when he was stuck behind my dad. Needless to say I went ballistic!
@Juniorgrimes Жыл бұрын
*im gonna be the greatest villain of all time, yall finna be ready for my ascension*
@JellyFunVloggers6 жыл бұрын
The people who worked there wouldn’t have even known who he was even if he didn’t get a face transformation
@samanthapeters29726 жыл бұрын
HellyFunVloggers he is on advertisements. Half of his commercials has him talking to a camera, with up close footage of his face.
@booyah74156 жыл бұрын
His face looks average; I would've mistaken him as another old man I've seen
@christianajoe85633 жыл бұрын
Most people venture into crypt0 to be a milli0naire, meanwhile, I just want to be debt free
@josephfrys69693 жыл бұрын
@Eva Helen You don't make money on forex or crypto by holding your coins rather you trade to make gain
@kingbush93283 жыл бұрын
@Alice mark Crypt0 is the future, investing in it will be the wisest thing to do especially with the current rise
@samuelroyal38183 жыл бұрын
@@kingbush9328 stock is good but crypto is better
@samuelroyal38183 жыл бұрын
@@kingbush9328 Stock is crashing, bitcoin investment right now will be at every wise individual list in a month you are ecstatic with the decision you make today
@markdamascus78783 жыл бұрын
Hello, Have heard lot about crypt0, but haven't tried it before cos am scared of losing. I need a guide, someone that can lead me to success
@fadedgam3r3 жыл бұрын
I mean why should they be sales people when they dont get paid commision for what they sell?
@ilovebrandnewcarpets5 жыл бұрын
"I wanted to buy one" "Welp, they're all for sale..." Worst salesman ever
@g-li3 жыл бұрын
😅
@finn70945 жыл бұрын
damn this guy is respectable for sure he doesnt blame the worker for not doing what they should be doing he blames the managers lack of training
@alexandercrush4 жыл бұрын
Meanwhile Superman just needs glasses.
@switchtoodysee.ytsmells4584 жыл бұрын
THE LAUUGH WHEN HE SAW HIMSELF WAS PRICELESS
@brooksgunn52356 жыл бұрын
_Would they even have recognized him without all this?_
@evilswissy7 жыл бұрын
I doubt he pays them a livable wage for them to even give a fuck about selling that crap
@MisterMooo7 жыл бұрын
Minimum wage, $17 hour after tax. Full time equates to $33K a year after tax. The average Australian wage is $78K.
@samanthapeters29726 жыл бұрын
Casual retail jobs in Australia pay $22 per hour. Some retail stores add commission, discounts or prizes if you reach over a set target of sales.
@kaseyseay73866 жыл бұрын
Samantha Peters is that true?? Texas pays 7.25 and hour. I think it may go up with all the damn transplants coming here. Just keep liberals out of Texas please. We have guns and big trucks and we are not afraid to use them. ( California)
@goodboyblue93296 жыл бұрын
Kasey Seay Australian money is different dumbass
@kaseyseay73866 жыл бұрын
Megs Bruise oh I forgot the part that I asked for a reply from a person such as yourself. Did I ask for your input?? So please listen to your mother and stay out of others business. Judging by your action mom was not around to much. Grown people are talking please go sit back down at the kiddie table and eat your peas Billy.
@dauntlessasmr79103 жыл бұрын
He literally looks like my deceased father, after the disguise.
@TheNavyGonzo2 жыл бұрын
"Chime is fee fee overdraft protection" 🤪🤣🤣🤣
@Akash_18054 жыл бұрын
Well the recommendations brought me Here today in 2020......... Wht bout u!!?
@onesmuskalembwe17574 жыл бұрын
Imagine that, yet the video is 20 years old
@vanillalover10136 жыл бұрын
Dang...... Since 2010 people have been throwing shade at Donald Trump 😂😂😂😂
@texasgun27316 жыл бұрын
he was in WWE in 2007. he has always been famous. no one called him a racist until he dared to challenge the DNC
@rihseb256 жыл бұрын
Texas Gun "dared to challenge dnc" that must be not rejecting the support of the KKK. That's just one out of dozen of indicators. why you defending him anyway. he's about to make you change your name to Texas Slingshot 😂
@kahgritty56436 жыл бұрын
Texas Gun Not true, here in Philly we called him a racist/ prejudiced man back in the'80's and '90's when he was in Atlantic City. While building on the boardwalk there was just one woman that would not sell her house, he built all around her. His residential properties on the Northern East coast (NY, NJ, PA, DE) wouldn't rent to so-called African-Americans. His casinos didn't hire so called African-Americans for jobs other than behind the scenes positions like dishwasher, porter, janitor, custodian, housekeeping and other low wage jobs.
@texasgun27316 жыл бұрын
he's been famous since the 80s
@nikzain93784 жыл бұрын
Yea Harvey Norman's sales people are shocking I'm still surprised how they still in business
@kamieaston30163 жыл бұрын
I worked at a burger king once as a back of house employee, and I'll tell you bad behavior trickles down from management. They didn't train me either, and got on me for any mistakes I made as a result. My supposed trainer was only there for an hour during my shift then got off. This was one of my first jobs ever, so yeah I had no experience to base it off of. The only time a manager actually took the time out of their day to help me was when I got taught how to wrap a burger (by my trainer), wrapped it the way they showed me and apparently it wasn't wrapped the proper way; so management got on my ass for a burger that wasn't wrapped tight enough and scolded me while also showing me how to wrap a burger. I mean, you're going to yell at someone because they didn't wrap the burger tight enough? I don't need a five minute lecture from you when I'm only doing it how I was taught to do it, and all they had to say was "Hey, wrap this burger tighter next time". Instead we got yelled at and received a ten minute lecture from the main manager and owner. Like lady, it isn't my fault I wasn't trained properly by your trainers. Here's the thing, I have an excellent photographic memory. You literally only have to show me once in order for me to replicate it, and replicate it I will. During that though your trainer just gave me a hamburger bun and told me to fudging wrap it, never once telling me to make it tighter or showing me how to do it properly because apparently the night crew does things differently than the day crew. Also got scolded for frying too many fries when once again that's how I was taught. I quit the next day.
@CALLMEMIAMI5 жыл бұрын
...what if we make a show called undercover boss😭😭
@AmixTv5 жыл бұрын
Truly amazing, billionaire and no airpods, gucci belts or supreme.
@nicolasfajardo55124 жыл бұрын
the last line "the boss will go any lengths in pursuit of good service" I worked in a customer service before my "bosses" they didnt even care if we mislead the customers as long as we get good feedback lol
@Pierce1996h4 жыл бұрын
Yep. That's how big chains are now. They only care about how they are rated by corporate. Customers will continue to shop there because it's cheap and the other cheap stores are basically the same level of service. I've had to ignore my managers when they tell me to rush through a customer. I refuse to be an asshole just because you want me to get to the next person faster.
@nicolasfajardo55124 жыл бұрын
@@Pierce1996h I refuse to mislead the customer and/or rush through them as well. But its either my job or I do what they asked me to do so I resigned. The pay was good but its not worth it.
@TheChickenRiceBowl4 жыл бұрын
@@nicolasfajardo5512 So how are you paying your bills now?
@pseudoproak4 жыл бұрын
This guy is old school
@sharonmitchell41863 жыл бұрын
That is cool everybody needs go undercover like that in their business look at their workers ..
@imapseudonym14036 жыл бұрын
Jerry might want to take a look at how much he pays his employees. If they don't make enough to give a damn, they won't give a damn.
@SciFiGirl0074 жыл бұрын
Nope. People need to give a damn internally. Target is now paying $15.00/hr and I guarantee you're not going to see anyone caring anymore about their job then they did 6 m ago. It's not the hourly rate, it's people feeling entitled to a wage without giving anything back.
@imapseudonym14034 жыл бұрын
@@SciFiGirl007 You don't think that the attitude of management/ownership plays any part in this? If people don't feel like they're appreciated for the work they do, it will show in their attitude. People who feel respected for their work, usually go above and beyond for the company. This has been demonstrated time and time again.
@IkanGelamaKuning4 жыл бұрын
I always tell my boss, i only use 10% of my real capacity for the job, as the job description only requires that. To use other 90% should discuss.
@kittyacedira50143 жыл бұрын
As a part-timer, I also not so good at this kind of chit-chat with the customer. So either u r my boss in disguise or not, I'm just gonna smile when u said anything.
@UXtatic3 жыл бұрын
That Donald Trump reference in 2020.😂😂😂😂
@vespasian10334 жыл бұрын
The fact that this vedio is 10 years old,lmao.
@INFINITY-oe4is3 жыл бұрын
People are there all day getting paid minimum wage, talk to crappy customers they loose there ability to care.
@nilon53273 жыл бұрын
At the end they pulled a classic "Who made this burger?" on the staff of the shop. Love it
@fastair85462 жыл бұрын
I like how the guy was like so do you think you service is good?
@reginaldhouse77313 жыл бұрын
There are countless times where I did an about face as soon as I saw the salesperson coming towards me, all perky and beaming. I like to be completely ignored until I decide I need help, then you can come with the smile and it would be much appreciated. That's cz most of the time I don't know what I want until I see it. And if I wanted info about something in particular, then I'd have done the research online. There isn't anything you can tell me about the product that Google can't. Plus it's unbiased, so I don't have to worry about if it's just trying to sell me something particular...or at least those times can be easily weeded out by just the look of the website.
@56Terrance3 жыл бұрын
They should take this concept, make a show out of it, and call it undercover supervisor. Maybe even throw in a bit of money for the good employees because of the good work they do. 😱 😂
@terrybardy28484 жыл бұрын
He seems like an awfully sweet guy! I worked a little retail for a while. Know your product and treat the customer like you would like to be treated.
@turnoffthelights18584 жыл бұрын
If this was me I would have broken one of the TV's just to see where that would have gotten me. Then try and steal something in plain sight.