OT speaks with practice owners, Emma Smith and Catherine Sims, about the special role that the Ipswich business plays within its community
www.aop.org.uk/ot/life-in-pra...
00:00 Introduction
00:47 Carrying on a legacy
01:27 Providing continuity
01:54 "A family vibe"
02:08 Taking on the business from dad
02:31 Ipswich high street
03:18 Pandemic
04:05 Online shopping
04:44 Busy at the moment
05:13 The nicest part of the job
07:07 Ipswich
07:37 Staff and recruitment
07:57 Frame selection
08:16 Working together
08:34 Practice layout
08:56 Finding staff & persuading children
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