Just glad the driver had his seatbelt on

The fact that this is actually real and on streets is actually insane!

"The doors will remain locked for your safety" is no one scared by this?

I thought she was saying "Random museum" the whole time until I saw the sign at the end haha

"Hey boss ill be late, my self driving uber took me hostage" 😂

There DEFINITELY needs to be a big button in the back seat, for customers to press to speak to operators.

"I'm sorry, Lyanne, I'm afraid I can't do that." "The doors have been locked (permanently) for your own safety."

I've never been to California but this lady is exactly what I would expect.

It picked you up in the wrong spot, dangerously stopped at a green light and tried to drop you off a 5 minute uphill walk from your destination (which was on a dead end street, perhaps that was the issue?) Why they license them to drive all over the city is ridiculous. Thanks for this report.

The doors are locked for the passenger safety, via the internet? Noooooooo

I'm shocked that they have allowed these cars to be functioning freely like this even if it's under a test scenario because I don't think they are ready at all

Someone needs to make a horror movie based on this concept

The second that car didn't know what to do on a green light I would be out of that thing. If it doesn't go on a green how do I know it's going to STOP on a RED?

Jesus, I feel just as trapped as her by just watching this video! Imagine experiencing this in real life!

Australian here. I was in Phoenix last week and used Waymo four times all with perfect outcomes. I felt very safe - probably safer than with a human driver. I love it. I wish we had it here in Canberra Australia.

Curious how much of this was user error. Seems like she indicated the application mentioned the 5 minute walk and the technician may have been trying to walk her through how to change it, but from the clip she seemed disinterested in supports instructions and was just frustrated and just said " I am just going to select it again and "Hope for the best".....". My hot take.

Seems Waymo didn't map "Museum Way" as a street as it is basically, a very long driveway into Randall museum. And it won't go onto driveways.

I saw a near fatal situation happen on Fulton st at 4th ave (going East). As an elderly couple was crossing the street towards the park. They held their hands up to get Cars to stop and several of us stopped on the inside lane. And as they started to walk by our row with their hands up an Autonomous Car went flying by (outside lane by the Park) just missing them. They actually straightened up and gasped. I don’t think it broke the speed limit (30mph) but it definitely did not slow down as it was moving fast. So a heads up, if you think they see you.

We are literally living in the period of Robots and driverless cars. This is absolutely mindblowing.

I've seen and heard from people who used Waymo cars where it worked really well, but at the same time, we've all seen what happens when Waymo DOESN'T work. Not only can it be inconvenient, but it can also be really dangerous. I don't think this is ready for the road just yet unless more testing is done!

They need a lot of work on these self driving vehicles before putting them in public

kinda amusing how the self driving car is wearing its seatbelt haha

A five year old in 2075: "You guys won't believe this, but my grandpa has a car that he actually has to drive himself...yeah, no the car doesn't do the driving. Grandpa has to actually hold this big circle and guide the car himself. "

Basically, people who can't use simple map functions will be SOL 😂

The Randall Museum is at the dead end of Museum Way. The Waymo vehicle did not drive down into Museum Way. Instead, it took a right turn on Lavant Street and left on State Street which is parallel to Museum Way.

I drove several engineers for these vehicles pre-pandemic and after they told me I would be out of a job because of their self-driving cars. I politely said (which was experienced in this video) “If you use GPS, no I won’t. As it’s incorrect over 30% of the time”. “I have to call, go off of knowledge of the City or use Common Sense most of the time”. I would tell customers “I’m not following the GPS, it’s wrong” or they would tell me do not follow the GPS either (obviously, experiencing this before with the GPS). Also Airport rides (with luggage), people that need assistance, lost phones, wrong destinations or “can you pull all the way up, please” rides, will be a challenge. I told them a bus route would work best (exact stops). They had no comment after that, and now we are here, lol.

There should be more company interaction with the public to explain these things. Truth is, there are DMZ areas in the city where the cars don't go or are not cleared to go. The cars continually are getting better. Letting them know these diverse problems in feedback lets the engineers know what they need to concentrate on. Also, lumping all autonomous vehicles in one basket isn't fair or correct. Waymo has been working on robotaxis much longer than the other companies. Cruise is a different company and is now currently prevented from operating until the DMV decides to okay it.

Yeah, it shouldn't be long before the passenger can speak to the car to give custom directions/turns or speak/enter into the app to tell it if it has the wrong pickup point & tag the correction. They could even have an override on the touch screen where it shows the planned route and the passenger can touch the screen to make changes to the planned route. This stuff shouldn't be hard to fix.

Have enough problems with cell phones GPS, this is beyond insane.

Maybe it knows that most Americans need at LEAST a 5 minute walk 😉😎

It would be ultra easy for a hacker to hijack the ride and take a remote controlled joy ride all over town.

You're in a Johnny Cab! 😂

If only these contraptions worked, we could throw thousands more people out of a job. And each one of these creates a traffic jam wherever it goes. What a shame!

Why the CPUC approved these vehicles is absolutely insane.

Bro imagine being on hold for tech support for your taxi leaving you stranded

“the vehicle stopped, I have to call support”😩 that got me 😂

This is just another thing to get hacked and someone will drive you off the road. Trust me I work in tech. Never get in a self driving car if you value your life.

I drive for Uber and Lyft in San Francisco. I've seen these things puttering around for a couple years now, they used to have 2 drivers in front seats🤷🏻‍♂️ and only recently did they go full driverless. Well anyway, i had my first ,(i want to say face to face, but it's not) we were both sitting at an intersection with standard green light(no dedicated left turn arrow) in such cases i usually allow the other driver to begin their turn first by flashing my high beams or giving them the"go ahead" hand signal. Not having any way to signal the autonomous car, we both sat there a minute until i initiated my turn at which point the other car begins to mirror me, i see him start to move (which made me uneasy) so i stopped so he stopped, i began to move again and so did he(very unnerving). Would i ever? Even for free? No thanks Waymo, I'll pass

She should have called Johnny Cab. 😂

This would be great if it worked, because on days you don’t want to drive it would be wonderful! I guess in time, but like with everything, if the power/internet goes nuts? Also, do they check the cars between passengers? What if someone upchucks before picking you up???

I got hit by one of these earlier this week riding my bike. Smh these are dangerous af and need to be removed asap.

Hey, here's an interesting shift for the Waymo business model. What if the self-driving capabilities are solely for getting the car to you. It is then up to you to drive the car yourself to your destination.

I've said it before, I'll say it again: I'll never be on board with driverless vehicles.

this whole time I thought she was saying "Random museum" 🤣

waymo has been trying to get this thing to work for over a decade. I remember the CEO saying his kids will never have to learn to how to drive, and they were gonna turn 16 in 4 years. That was in 2014

Had a funny Autonomous Car situation happen the other day. Driving up Courtland (Bernal Heights) an A/C in front of me was trying to turn on the same street (Nevada?) but they were doing construction on it between Courland & Powhattan. So a worker with one of those Stop/Slow signs was trying to get the A/C to stop (by holding the sign in front of it). But it kept creeping closer towards him as he kept waving the Stop sign at it. He was getting mad and tapped the A/C but it kept creeping forward. So he looked at me and pointed (with the sign) to take the next street right then the A/C quickly tried to go around him and he jumped in front of it. I drove off laughing but when I came back about 10 minutes later on Powhattan I could see the A/C still there on Courtland, LMAO.

I kept thinking she’s saying “Random Museum” 💀 I was like no wonder it’s not dropping you to the right plac😂

"For your safety the doors will remain locked." This is your friendly message from skynet to inform you that we do not want you to get harmed.

You should show your selections on the app

The problem with self driving cars is that private companies have limited budgets to succeed with. This means they need to have a working product within a certain time frame, or all will be lost. This is concerning, because it could mean that they cut corners or rush their service.

Those things are so clearly not ready to do the job. They drive in the most bizarre fashion, whenever i am around one of those, i am hypervigilante because i know it will do something random at any moment. I absolutely hate those.

As this lady flies to the moon in an autonomous rocket capsule: "Hey, I've run out of peanuts, gotta call support!"

lol 🤣 "Our team is working to get you moving" - looks like somebody monitoring you from a control center. "Honey! press that reset route button.."

Well, I like the idea of being the conductor of a self-driving car, but not eliminating the person in charge of where it's going altogether. A person should be sitting there for troubleshooting problems.

I literally doubt just downloaded the app to give it a try. Then I watched this video.😂

You need to undo the drivers seatbelt and get out and walk. Let them figure out how to get it ;)

Right hand turns work. You simply have to drive around the world once to arrive at your destination.

Just had my first Waymo ride. It performed like a champ.

You have an abrasive personality.

Girlfriend, that car is TERRIFYING! I didn't hear anything past, "These doors are going to be lock once we get there."

If there were only robo taxis on the street, it may actually work. But the fact is there isn't and only human drivers can make evasive moves that at the same time

I wouldn't have gotten in when the the car pulled up at the wrong location. That is a red flag right there. Anything after that is on you.

My face and life is to precious to use Waymo!😂

Why do I need a license to do what a machine does poorly without a license? The answer is CONTROL of the people.

In Arizona a guy filmed his trip and the taxi got stuck at a road construction site and had to wait 40 minutes for a driver to be sent:

It realized there was a kidnapping going on at the Randal's, so it pretended to have misunderstood the map.

"We never got here" Okay, Im sold on the human cab.

There’s no substitute for the human rationale that can “override “(pardon the pun) mechanical and technological glitches.

This is one of those technologies that has been 5 years out for the last 30 years.

After driving for Lyft for a while I can tell you another big issue is GPS, a lot of times where the GPS marker is for location is nowhere near the entrance to that location would be. A great example is shopping centers shopping centers have the GPS marker in the back not the front plus there's multiple stores same with a hospital ,hospitals are huge with tons of entrances.

its insane how much waymo has improved since then

How long until someone hacks these things and redirects people to a remote location and takes them hostage or worse? Can we not see that the more digital we go, the more vulnerable we are to being hacked? If no one supports these endeavours, they will disappear. Look at how many jobs will be lost as well. So many negatives and no positives.

I make complete stops.

"It's travelling at the speed limit so I know it's very safe". One of greatest myths of driving anywhere.

This lady is like my mother when using computer/phone/gas pump.

What amazes me is that it's not even considered annoying that this robo-taxi basically double parks waiting to pick up it's passenger, and waiting for the passenger to enter their destination, hindering traffic for several minutes before it could get going. Double parking like that is illegal in many places including my country. On top of that in for example Europe or many Asian cities, streets are so narrow that that car would have been completely blocking the street for several minutes while waiting to get going like this. That would simply be unacceptable in many situations, dangerous, AND illegal. And it would be immensely frustrating and stressful for the passenger, and immensely frustrating and annoying for the drivers stuck behind this robo-taxi just standing there waiting. Keep in mind this test was done in the USA, a country BUILT for cars. Even San Francisco is completely and utterly given over to and adapted to cars first, and everything else second. And even there these robo-taxis can barely function autonomously. In European cities (and many others in the world like for example Japan) with narrow streets, complex intersections and traffic layouts, constant interactions with pedestrians, cyclists, trams etc., tons of slow speed traffic calmed streets shared with pedestrians and cyclists, pedestrianised areas everywhere, and so on and so on, robo-taxis will have an even harder time functioning "normally" without becoming major hindrance and annoyance nearly constantly. So no. IMHO Robot taxis are not coming soon. Just like FSD is not coming soon. The environment is just too complex for narrow AI to cope with.

Not to mention that on Sunday after the pride parade 2 separate waymo I cars stopped in the middle of 2 separate intersections due to road closures blocking traffic for 20-30 minutes

I felt sorry for the car when it pulled up at the wrong place. ! 🙄

If it can’t recognize a green light, perhaps it cannot respond correctly to a RED light, which means you could DIE from a full speed side impact. Anyone riding in that thing is risking their life.

Yes there needs to be communication with "a driver" of some sort. Eventually these will drive better than people.

I wonder if Waymo shows where she's going to go on a map to confirm her choice. Either way, kind of scary/cool that we are at the point where cars can literally drive themselves anywhere they want to go, what happened Elon? Why isn't FSD a thing yet?

I love how they got one of their older reporters to do this story....

When these "automated" vehicles get confused a human driver at the hub "prompts" or remotely drives the vehicle until the automation takes over.......

The route problem is certainly solvable - with either an app or a screen in the back where they provide a map with the suggested route(s) and customer has to confirm before the trip starts. Not driving when it's green causes a hazard and also road rage with others; that's an absurd problem that should not exist at this stage where such cars are on the streets.

Once this infrastructure is built out it will be pretty useful.

Why are they even offering this service to the general public?

Self-driving isn't possible when it rains.

In recent months, the autonomous vehicles have been caught in countless hit and run incidents, have held up emergency responders THANK YOU @Waymo

Brilliant! Hope it doesn't run over anyone.

What a disaster. Interesting that Google did this WAY before their system works and then KZfaq kept this video up.

I can see people in the future trying to travel to Mars but the AI gets stuck in space

This confirms what I’ve been saying about these driverless vehicles. They should never be 100% automated. What if there was a reckless driver? The car isn’t going to be able to make proper adjustments for that. It can’t even go when the light turns green!!

Yes a regular yellow cab would have been faster.

You may have gotten in somebody else’s taxi. Remember ,you didn’t wait for it to get there. You started out thinking it couldn’t do it,instead of letting it.

So what about fire sirens or police sirens? Do they stop for that?

Not ready for prime time!

So... who exactly is liable when these cars kill people? (it is certain that they will eventually kill someone)

Waymo: "Yep, I've been drinking again."

How much more technology do we actually need?? This new idea of what life is becoming is insane

i don't know what's more wild: the self-driving car, or the journalist who's clearly high on something.