In ‪@servicenow‬ we can create reports and apply conditions using conditional breadcrumb but we can't apply advance conditions using breadcrumb, For that we must write down script using script include and call that in filter conditions.
In this tutorial I have explained how we can create and call script include in reports using a simple scenario.
Understanding Report Creation and Conditions in @ServiceNow
ServiceNow offers a robust reporting feature allowing users to generate reports with specified conditions. Conditional breadcrumbs serve as an intuitive method to apply basic conditions. However, when it comes to implementing advanced conditions, the process requires a different approach.
Limitations of Conditional Breadcrumbs
While conditional breadcrumbs in @ServiceNow facilitate straightforward condition application, their functionality has limitations, particularly in handling complex or advanced filtering requirements. When the need arises for more intricate filtering conditions, a deeper level of customization becomes essential.
Leveraging Script Includes for Advanced Conditions
To overcome the constraints of conditional breadcrumbs, the utilization of script includes emerges as a powerful solution. Script includes enable users to write scripts tailored to their specific advanced filtering needs. These scripts can then be seamlessly integrated into filter conditions, unlocking a higher level of customization and precision within reports.
Exploring the Tutorial: Creating and Implementing Script Includes
In this tutorial video, I demonstrate a comprehensive step-by-step guide on how to create and effectively implement script includes within @ServiceNow reports. By using a straightforward scenario, viewers will gain practical insights into the process of:
Creating a script include tailored to advanced filtering requirements.
Incorporating the script include into filter conditions within reports.
Understanding the seamless integration of script includes for enhanced customization.