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AI integration for enterprise ft. CJ Desai of ServiceNow
Рет қаралды 14,706
4 ай бұрынChirantan "CJ" Desai, President and Chief Operating Officer of ServiceNow, discusses implementing AI at enterprise scale, including: how he prioritizes where to integrate AI, the power of constraint-driven innovation, what CIOs are looking for, and the importance of outcome-based selling for AI products.
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@leadgenjay 4 ай бұрын
CJ really nailed the importance of outcome-based selling for AI products. A cool tactic I've seen is using AI to analyze customer data for patterns that predict churn. This allows businesses to proactively offer solutions and retain clients-a game-changer for customer success strategies.
@ClimateDS 4 ай бұрын
wow. super interesting talk. learned a lot. thanks for sharing
@gotoHuman 4 ай бұрын
Companies absolutely want a human in the loop for LLM workflows. Rather go semi-autonomous than fully autonomous without user adoption (because there's gonna be errors)
@paternyao 4 ай бұрын
True. But I still want to see full autonomous systems 😅
@gotoHuman 4 ай бұрын
@@paternyao 😁 Whatever 'full' is...I think more autonomy just means that human intervention moves up a level.. until maybe at some point you have companies being one-CEO-shows :)
@terryliu3635 4 ай бұрын
Great sharing
@tzenmatteo 4 ай бұрын
insightful
@satyamARAS 4 ай бұрын
How to join investor team in sq capital
@NeelSandellISAWESOME 4 ай бұрын
Who's the interviewer?
@NeelSandellISAWESOME 4 ай бұрын
Konstantine Buhler
@pnewhook 3 ай бұрын
His example of successful AI implementation would involve exacly 0 AI. 🤔
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