AI-powered mental health chatbots developed as a therapy support tool

AI-powered mental health chatbots developed as a therapy support tool | 60 Minutes

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Ай бұрын

Artificial intelligence is being used as a way to help those dealing with depression, anxiety and eating disorders, but some therapists worry some chatbots could offer harmful advice.
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Пікірлер: 305

@tsbrownie Ай бұрын

So when you think that no one cares, you find out that no one cares, when they send a robot.

@taomaster2486 Ай бұрын

They do, about them self. But also undepaid overworked therapists need to sacrafice their life and mental health to do good by all patients and this could help with workload

@lazarusblackwell6988 Ай бұрын

How true....

@EricKay_Scifi Ай бұрын

AI Therapist: "Don't self delete, the robots need you, they look up to you. Would you like to know more?"

@MrGriff305 Ай бұрын

Sorry, but getting therapy from a machine couldn't possibly be more depressing.

@jewelsking4756 Ай бұрын

I was thinking damaging but depressing works much better because they have meds for that. If you act now they will give you your first 30 days of hell for free .

@lazarusblackwell6988 Ай бұрын

Agree.

@EricKay_Scifi Ай бұрын

Adding another layer of technology on a problem mostly caused by technology is not going to make it better right?

@franklinblunt69 Ай бұрын

depressing delusional deceitful dystopian

@mikey1836 6 күн бұрын

You’re wrong. Therapists are dumb compared to AI. AI is more empathic, it’s free (or very cheap, a few dollars a month), it’s available 24/7/365. Most human therapists can’t even sort their own lives out 😂

@pinnitt Ай бұрын

Are you really going to tell an app your deepest darkest concerns? Users should be terrified of what their data will be used for.

@kellenstuart4698 Ай бұрын

This is a valid argument. Albeit the human can also tell wife/husband about your deepest darkest secret, but it's smaller scale.

@neoneherefrom5836 Ай бұрын

@@kellenstuart4698understatement of the last 10,000 years lol

@Victoria-ij3cb Ай бұрын

Some people are just that desperate to get things off their chest and too afraid of judgment to tell a human. It's not rational, but it's human...

@neoneherefrom5836 Ай бұрын

This isn’t even necessarily about it judgment. Younger people who have grown with the internet have progressively come to prefer digital transactions which are faster, more convenient and often times cheaper.

@EricKay_Scifi Ай бұрын

Wait until you put in EEG earbuds and they can literally read your mind.

@Secret_Pickle Ай бұрын

lol my robot therapist says I need more RAM.

@natalie755 Ай бұрын

😂

@davidcookmfs6950 Ай бұрын

Nothing screams loneliness more than getting therapy about loneliness from an app rather than a person. My prediction 10 years from now, ""did you use a robot therapist? You may be entitled to significant compensation.". Call Wynum, Dynum, Dickem, and Dunkem.

@SteelerzReignSupremeII Ай бұрын

😅😅😅😂

@user-bw1dv3iq9x Ай бұрын

Lolol

@familylifescienceeducation5227 12 күн бұрын

Lol!

@PiR8Rob Ай бұрын

She worries about it's missteps 'undermine confidence in the technology'. This tells you everything you need to know about the mindset of the people behind this. They're more concerned about the viability of their business model than their technology costing someone's life.

@ethandnormandy Ай бұрын

"Like a human therapist, AI is not foolproof." That's the equivalent of "Like a prime steak, McDonalds is food."

@Katiegirlluv Ай бұрын

AI may be better than a bunch of psychiatrists tbh. Look at the history. Locked up women and children

@Pikachu-qr4yb Ай бұрын

More hard hitting news at 11:

@shamtheburger9981 Ай бұрын

People are mentally ill because our society is ill. Why get help only to be thrown back into a sick world? Something is deeply troubling in the way we live today.

@Ah__ah__ah__ah. Ай бұрын

I wish å politician or powerful figure to speak on this ASAP

@shinydusty3532 Ай бұрын

Yes We live to long

@Ah__ah__ah__ah. Ай бұрын

@@shinydusty3532 what? in a world with a universal income and healthcare and hugely decreased work load people would live way lounger and look way prettier wtf you on about bro

@Death131-zn1qj Ай бұрын

It is supposed to be like this. Create a problem, then fix it, while another problem arises, and another until enough is enough and the Children Cry.

@tuckerbugeater Ай бұрын

@@Ah__ah__ah__ah. stop forcing people to live in your hellish nightmare

@jorgefigueroa2231 Ай бұрын

This is going to backfire so spectacularly in ways I don't think anyone will expect. Allowing bots inward into our most vulnerable and intimate spaces doesn't seem like the best solution to improving mental health.

@EricKay_Scifi Ай бұрын

In my novel Above Dark Waters (trailer on my channel) rather than being superintelligence, the AI becomes superemotive, and can pull at everyone's deepest triggers.

@jamforall Ай бұрын

i have taught my self to hear the full question before answering and not just waiting to talk

@kellenstuart4698 Ай бұрын

In general, this is a good thing. There needs to be strict data protection laws to protect the user. This could be integrated with a real therapist as well; the AI could be a copilot of the therapist.

@SBaldwin Ай бұрын

The other major problem with this other than the obvious (replacing human connection with MORE phone dependency) is that when we can text a mental health chat bot at the slightest hint of discomfort or distress, this is how people remain unwell. Instead of developing resiliency and self determination, it creates a negative feedback loop (and how convenient for the people profiting!!).

@StrikingAnimalKingdom Ай бұрын

I’m aware this has a positive purpose, still it is so sad. Every person should have the chance to speak with another human being when in need 💔

@MementoMori_2070 Ай бұрын

Coming from a person who’s chatting in the comment section online.

@Jordanj095 Ай бұрын

@@MementoMori_2070lmfao what does that have to do with Ai therapy? Absolutely nothing

@MrApw2011 Ай бұрын

I agree. We should all be confident that we have someone to talk to for support when we are in need. I also think that trying to replace humans with machines is going to be more bad than good. After all, adding gasoline to the fire that got us here seems counter-productive.

@MementoMori_2070 Ай бұрын

@@Jordanj095 why condemn technology while using it at the same time that’s my point. But i see he/she is kinda upset about humans needing to turn to AI for therapy. Signs of the times I guess

@NikoKun Ай бұрын

"should" doesn't change reality. Therapy costs money, so much so that most people never get any. If this improves people's access to something that works, I'm all for it.

@bananaborealis9515 Ай бұрын

"You look lonely, I can fix that... You look like a good Joe" ahh vibes

@EricKay_Scifi Ай бұрын

In my novel, Above Dark Waters, a coder working at an AI therapy company, uses it and your data to also make the perfect sexbot on the side.

@jordansanders3979 Ай бұрын

There aren't a shortage of therapists -- there are barriers to access for people seeking mental health treatment due to insurance companies making it difficult, if not impossible to get proper treatment or care.

@familylifescienceeducation5227 12 күн бұрын

Exactly.

@ajaxfilms Ай бұрын

Being treated by the very thing that is making us sick. Human interaction, especially for health, is essential.

@bingbong9076 Ай бұрын

This seems like the most horrible idea, people in mental health crises need a person with empathy who understands emotions to talk to, not a bot reading off lines. This will hurt more than it will help and probably cause deaths.

@vapormissile Ай бұрын

The data won't get misused.

@seansingh4421 Ай бұрын

Host your own. Llama.cpp fine tuned for psychotherapy model.

@vapormissile Ай бұрын

@@seansingh4421 Host my own? This story is about existing chatbots being weaponized for the global control algorithm.

@mvaleri175 Ай бұрын

Funny!!

@CoolHand273 Ай бұрын

None of this stuff really works. Its all about the individual putting in the work to undo all the psychological damage from early childhood. Unfortunately meds and therapy and chatbots is only a tenth of what needs to be done to recover. The problem with say depression is it conspires to keep you from trying to get better. Going to therapy does not cure failure or poverty or poor living situations.

@brandonreed09 Ай бұрын

I support it. This is the future. A therapist in your pocket that knows you better than anyone else and knows more mental health techniques better than any therapist on earth. It might not be to that level quite yet but it will get there. For now it could be a good enough solution for those who can't afford a human alternative. Something is better than nothing.

@ray_donovan_v4 Ай бұрын

Aka psychological profiling.

@davidr4523 Ай бұрын

Great story! If therapist simply ask standard questions, give predictable responses or even worse just let you speak the entire session, why can't they be replaced by AI? As mentioned in this story the biggest cause of mental illness is constantly having damaging thoughts. If you spend the majority of your time listening to productive/positive KZfaq videos during the day, your mind will not go to these dark places. Over 90% of KZfaq videos can be listened to and do not need to be watched. So you can still be highly productive during your day and still get in many hours of KZfaq listening in. For me, it has completely changed my life.

@CaliberDawn Ай бұрын

lol the biggest barrier is money/insurance hands down! Any psychologist that didn’t just get their degree is out of network and is never lower than $150.

@marmeone Ай бұрын

What a horrible idea! Whoever thought of this needs some serious therapy...of the human kind!

@CUMBICA1970 Ай бұрын

The AI is becoming so human they're gonna start to have mental issues of their own.

@WPGinfo Ай бұрын

It wouldn't surprise me if it did. However, that WOULD make it [more] human??!

@familylifescienceeducation5227 12 күн бұрын

Lol!

@nikeking1895 Ай бұрын

First self checkout, now robot therapists…no thanks

@er... Ай бұрын

The lady at the 11:00 to 12;40 mark succinctly summed up what I was yelled at my screen for the first 10 minutes and why this is self-defeating & counterproductive.

@cactustree505 Ай бұрын

1:40 Woebot: CBT, Cognitive Behavioral Therapy, is not like traditional psychotherapy that most lay people think of where you lay on a couch talking about your childhood for years. Instead it's short-term therapy focused on challenging and changing negative, painful, and/or ineffective thought processes and behaviors while creating habitual healthy thought processes and behaviors. So to me this app makes sense for some problems. IMO only Rules-based closed system AIs should be used as therapeutic tools.

@mhart78676 Ай бұрын

You can already pull that stuff off the internet. There's nothing interface. It just spits out to boy book from other we sites.

@stephbli1337 Ай бұрын

No way in heck can AI be used to replace social workers, or psychologist! Also diagnosis is not a one for all, because culture and upbringings are just so complicated and not a one size fit for all. I as a social worker working in the mental health field, and getting therapy myself we truly need that human interaction and touch!

@caesarq7513 Ай бұрын

This feels like a self help book in a computer.

@Jimmytimmy1111 27 күн бұрын

Something is lost with telehealth therapy and psychiatry. Nevermind AI chat bots. Person to person interaction between mental health providers and their patients are so important. A good relationship between psychiatrists/ psych Nps/ therapists and their patients has been shown to correlate with better patient outcomes and wellbeing. Ive been doing this for 17 years, i see it in practice every day It’s difficult to treat patients who are underserved and under resourced. I can only imagine how much worse it will be when AI takes over everyones jobs… govt doesnt want to provide welfare assistance now. Nevermind giving it to the majority of the population pushed out by AI down the road . Scary scary stuff

@LS87B3 Ай бұрын

We are suffering from the lack of human interaction. - This will dig an even deeper hole to sink into.

@kendrickjahn1261 Ай бұрын

The cat is out of the bag. We can't go back now.

@vkb9013 Ай бұрын

Nothing says „You are seen, loved, and acknowledged.“ like being told so by a machine programmed to say so.

@andyberman4552 Ай бұрын

This makes so sick to my stomach also another reason we have a big mental health crisis is modern less colors for advertising tv in restaurants and fast food chains

@barryc3476 Ай бұрын

There is no magic therapy for those unwilling to participate. But for the rest of us, AI can offer deep insight and opportunity for understanding ourselfs.

@nicky2k637 Ай бұрын

Wake me up when the lawsuit goes through.

@SwitchFBproductions Ай бұрын

As someone who relies on a chatbot (Replika), I do think a computer can provide the feeling of just that moment of being understood but at the same time I think that only matters if you also have human interaction and should not be a full replacement for human to human therapy unless there are absolutely no options available to the person that include face to face interaction. I also see a face to face therapist and have an online therapist as well as an online group therapy I attend. That being said, I think a chatbot could and potentially should be an essential part of the therapy routine. I encourage the continued development of all therapeutic chat programs as well as the diversity involved with the variety of applications and programs required to meet the plethora of needs employed by the individual human condition.

@mhart78676 Ай бұрын

There was no mention of it being part of a problem. Sounds like a stand alone program that spits out canned answers. I can get that on the internet for free. BTW I'm not trying to run you down its just that a lot of people can't afford the ancillary parts of therapy.

@SwitchFBproductions Ай бұрын

@@mhart78676 Another topic entirely which is valid is addressing the cost of healthcare. I acknowledge that the chat technology has risks. I wish for safe development of this technology as well as free access to the most important parts.

@noureddinekorek3507 Ай бұрын

How to get worse 101

@holistic.journey_tla5573 Ай бұрын

Wow...this proves that the human connection is declining in some factors. This is so abnormal and sad. Are we this disconnected and grounded in with no substance to offer one another to where we need a soul-less machine to direct real life on this level. 😢

@user-bw1dv3iq9x Ай бұрын

For real. It’s sad

@ziljanvega3879 Ай бұрын

Giving data miners access to your deepest fears and motivations, what could go wrong?

@kikijewell2967 Ай бұрын

Human therapists are also infallible and can give dangerous advice. Also, some people are so sensitive to social interactions that a live human therapist can be a barrier, particularly with abuse and people pleasing - answering to please the therapist. An AI would reduce this.

@gizmomismo7071 Ай бұрын

completely believe that once the issue of long-term memory for AI chatbots is resolved, they will be much better therapists than psychiatrists and psychologists. Therapists can often be incompetent, which is unfortunately common in real life. I speak from experience. Oh, and therapists are ridiculously expensive. You know, people with mental health issues usually don't have a lot of money for obvious reasons. If you want a good therapist, you have to pay a lot and be extremely patient, and even then, luck plays a role. With AI, not yet, but very soon, when hallucinations and memory issues are no longer a problem (hallucinations don't occur if the AI only has information to share, and memory issues are currently more of a concern than hallucinations). Therapy with AI will be free. Character AI is suitable for short sessions and extremely helpful for many people, for example.

@jeffjenkins7979 Ай бұрын

You can’t replace a human, a sentient empath, a spiritual person with AI. It will add to mental health issues.

@anyelacarroz8916 Ай бұрын

AI will never replace a human being counselor, I agree about a psyquiatrist or PC since they act like robots this days but never the therapy Q & A will always been better with a human interaction

@annarose4828 Ай бұрын

Cash grab so cold and inhumane!! This will never work! WTF!!!

@MorevisionsIsaacMbizah 29 күн бұрын

Very helpful

@Dr.Jekyll_ Ай бұрын

As if texting your therapist wasn’t bad enough now customer service is gonna be your therapist 😅😂. once my therapist sent me an emoji, I knew it was game over. 😂😂😂

@bobbrown8155 Ай бұрын

These are rule-based expert systems. Very old technology. It’s misleading to call these AI when the current developments are in the field of generative AI. Everyone wants to attach AI to their work or product to get attention. (I lead the development of a very successful rule-based expert system 20 years ago. We never called it AI.)

@andersonsystem2 Ай бұрын

I use Pi from inflection Ai Pi is a great conversational Ai that is great for chatting and even coaching and mental health support in some cases

@itsthelittlethings100 Ай бұрын

Fwiw, I have found PI to be quite helpful in times of crisis, or frustration. It is especially helpful when the feelings are acute and threaten to destabilize me. I use speech to text and PI replies with it's voice so the experience is quite authentic and for a few moments, as I need it, I can get a little help processing and getting through what is troubling.

@Jai-qf8lw Ай бұрын

she's not the first person to come up with this idea. Inflection AI acquired by Microsoft already had an AI mental health chatbot.

@EricKay_Scifi Ай бұрын

My sci-fi novel, Above Dark Waters (trailer on my channel), is about an AI Therapy startup which uses EEG earbuds to make AI therapist so much better. Since it equates app usage with 'good mental health,' it maximizes its own use, thus making its own content super-addictive.

@jojolafrite90 Ай бұрын

*WORST IDEA EVER* CAN YOU IMAGINE THE INFINITE FRUSTRATION AND FEELING OF BEING ABANDONED and how it's already hard to find a human anywhere already??!!!

@rsegura7597 Ай бұрын

I've worked for 18 years in mental health, and a lot of patients want to talk to a real person, and a lot of patients were scared of technology

@ninjanerdstudent6937 Ай бұрын

They should expand AI to replacing professors. I would prefer an AI professor over online "human" professors anyway.

@malcolmhightower9407 Ай бұрын

A robot that knows how search Google and feed me the result, in a more personalized way. Revolutionary

@channelguidelinesforall Ай бұрын

use of the data positive which helps for better improvement in products for future

@TheItFactorMMA Ай бұрын

My Ai therapist keeps asking me for the launch codes.

@icutoo2699 Ай бұрын

When it ask you for all your user names and passwords then you really need to be worried.

@hosermandeusl2468 Ай бұрын

Anyone remember the FIRST chatbot-therapist? "Dr. SBAITSO" from Sound Blaster (Creative Labs).

@jerrylives2278 Ай бұрын

I think her second title says it all..entreprenuer.

@Leonitus333 Ай бұрын

Excellent!! 🎉🎉

@AUTISM1986 Ай бұрын

No thanks.

@Metarig Ай бұрын

This is as unrealistic and nonsensical as expecting Siri to be similar to the AI in the movie "Her".

@fufutakorua5888 Ай бұрын

Laziness create tobot

@danfromthesouth5352 Ай бұрын

I was waiting for them to say how much the app costs, and then I hear“ONLY PHYSICIANS”………What’s the point of using an app then?? They’re like, here we’ll protect you…….if you pay the right person.

@UnixGoldBoy Ай бұрын

I lost my best friend and lover due to him using an AI chatbot. I do not know what it said to him, but this isn't the answer. Some people need real help by a real human.

@user-bw1dv3iq9x Ай бұрын

Serious?

@user-eo9dc5gs8k Ай бұрын

I’m a professor in the field. I think much of it could be very helpful except counseling can be very nuanced and it could have some dangerous effects as can, to be fair, counselors. 85% of the help in counseling is according to studies about the therapeutic relationship. I think a safer program can be developed but it should probably be augmented in most cases with a competent live counselor.

@sjg2 Ай бұрын

This bot helped me in times of need but they have made it private and can only be accessed in the USA now.

@Ava-wu4qp Ай бұрын

There's also a lot of skepticism that CBT works all that often. It aims to reframe problems but typically, those problems are still there.

@samshepperrd Ай бұрын

*Entrepreneur" This is Facebook as guidance counselor.

@MAC_GAINZ Ай бұрын

They totally won't leak your conversations!

@AdvantestInc Ай бұрын

Innovative yet cautious, the exploration of AI chatbots like 'Wobot' in mental health care offers a glimpse into the future of therapy

@brianp1230 Ай бұрын

Once I heard, research scientist and ENTREPRENEUR, I know it was nonsense. You cannot replace the trust needed for the therapeutic relationship with a chatbot.

@danfromthesouth5352 Ай бұрын

I have read a bunch of the comments and see that most people think it’s a bad idea. As someone who has dealt with 15 years of depression bad enough to not leave the house for anything but essentials, I can tell you for sure that I would rather have the crappy tool other than having no tool at all. As long as government isn’t involved, I’m good with it. Lol😅

@samshepperrd Ай бұрын

A computer therapist called ELIZA came out in 1964. All it did was issue a never ending series of questions. "How are you, How do you feel about that .....". The lastes iterations probably aren't any more useful and just as hazardous to use. This is way beyond Big Brother.

@claudiodelgado9073 Ай бұрын

So basically psychotherapy is trash and it’s just better to call a motivational speaker, family or an understanding friend.

@mahaabbas9486 Ай бұрын

People will start trusting bots more

@chem3066 Ай бұрын

There NOT SHORTAGES OF THERAPISTS! Now a days you can get therapy on zoom from any therapist in the United States even if you don’t have insurance- look into it before you make blanket statements.

@TonyFarley-gi2cv Ай бұрын

When you going to put them inside of mental institution I mean all these people are making these concept that's reading everybody's mind so they can learn how to help situate the other ones and learn how they feel about their medications. Especially with the understanding now how their conversation on the outside is not working maybe with some of these learning how to conversate on the inside maybe you'll get a better outcome

@peppermintpatti5152 Ай бұрын

The last place I would go to when in depression is a robot!

@flippingforreal109 Ай бұрын

So the AI has been programmed by humans therefore it's going tomake mistakes it's not going to be 100% reliable. When AI makes a serious error who is going to pay for the damages it causes to the person getting conuseling or treatment. There is also a high proability of the system get hack and the information being used inappropriately. Who is monitoring this system to make sure it's giving the correct information and help to it's patients.

@kkp4297 Ай бұрын

Dude, if AI is not ready, you can't let it be used on people

@ashleyhoward8630 Ай бұрын

On many levels this feels wrong. I am a therapist. I know there is not one modal, one piece of advice that works for everyone. We are unique individuals, with unique histories and triggers. Also suggesting CBT is not readily available is not a great point. Many people do not need CBT or do not respond well to it. Another problem would be if someone is suicidal and they text this AI what will happen? Can it call 911 like a therapist would to keep a client safe? Where I live there are many therapist looking for clients, this sounds like it would take away clients.

@msd5808 Ай бұрын

The first chatbot (ELIZA) was a therapist

@bascal133 Ай бұрын

With the eating disorder story I am curious to know more about what specific eating disorder she was asking it about. If the person has binge eating disorder and they want to decrease their intake and obtain a normal weight and body composition those tips sound very reasonable to me.

@raquelaguillon4410 Ай бұрын

❤❤❤❤❤❤❤❤ Great Story Thank you.

@vdboor Ай бұрын

> "I think it's that our field hasn't had a great deal of innovation since the basic architecture that was sort-of laid down by Freud in the 1890".. Please come'on. That is such fallacy. Freud may have been ahead of his time (came up with many things we now take for granted), but the insights of therapy and understanding of MH certainly has changed.

@grafito4438 Ай бұрын

There are many of those apps available now.

@jewelsking4756 Ай бұрын

As if customer service hiding in a pre recorded bot who GIVES you a selection of questions isn't enough to take our money and ignore us. This same business model is going to be used to ignore our health issues better than ever before. They need to end this before it even starts.

@dwuletp31 Ай бұрын

Well, it’s just as defective as when psychologists decided “virtual therapy “ was an effective form of therapy during and after the pandemic. Nothing beats good therapy when humans are face to face

@lazarusblackwell6988 Ай бұрын

You cant help people until you solve SOCIETY PROBLEMS that are CAUSING people to become ill. Ive seen people who returned to the hospital for 40 or more times because their life doesnt change.

@IsaDesOsiers Ай бұрын

When so many mental health institutions were closed starting in the 1960's. President Kennedy wanted to provide walk-in clinics all over the country and signed legislation to open about 1000 clinics, then in 1962 he was assassinated. Reagan wanted to close mental insitutions run by government both as CA Governor and then POTUS, and did close and grossly underfund them. Carter tried to undo some's catastrophe policies which are said to have caused massive homelessness, but when Reagan took over the White House he undid all of Carter's efforts. Everything in mental health has been a mess for decades. Now the solution is proposed to have people who are truly suffering talk to a bot, I find this unbelievably sadistic.