Join us for an inspiring session by Akshay Shah, Director of Sales Operations at Dharmanandan Diamonds and GIA alumni, as he takes us on a journey through the diamond industry. Starting his career in 1997, Akshay has risen from humble beginnings in marketing and pricing to directing operations for large stones at a leading diamond company. With 25 years of experience, he shares valuable insights on the evolution of diamond manufacturing, the impact of GIA, and the rise of digitalization.
Discover how India's diamond industry transformed from traditional methods to a global powerhouse, embracing innovation, ethical sourcing, and customer-focused service. Akshay discusses key topics such as the segmentation of lab-grown and natural diamonds by De Beers, technological advancements, economic factors, and the pandemic's influence on consumer behavior. Learn about the role of social media and e-commerce in transforming sales channels and the growing importance of ethical sourcing and environmental responsibility. He emphasizes the enduring value of natural diamonds, the importance of passion, continuous learning, and ethical practices in building a successful brand.
The guest session acknowledges market challenges and changes, advocating for maintaining high ethical standards and strong customer relationships. Akshay concludes with a call for dedication, authenticity, and decisive action, underscoring the significance of ethics and trust in achieving long-term success in the diamond industry.