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No[e. The business is open until (insert time). If the staff is gone, there is nobody to serve the customers in that hour) That translate to loss of business. School/daycare pickup times and traffic are the problem of the employee. That is for them to work out. If that means working somewhere closer to home or with different working hours then they are free to do that.

@@deniselittle5558 Correct, in an era where the worker has no power and the boss has all of the power that is the dynamic. "My way or the highway" but in todays environs where it cost expodentially more to hire and train new workers because a boss cannot listen and understand the business flow better or refuses to adapt, you can enter into a death spiral. If you lose good people because you cannot be flexible because of things like childcare or other important activities your business will suffer. What if there is no work flow from 4-5pm? What if the employees are sitting around doing nothing at the end of the day because no one calls/visits after 4pm? What if your business is slammed between 8-4 and during lunch hours and because the company is stuck in a 8-5pm mindset the people who are left while everyone is at lunch are disgruntled because they are left to do the lions share of the work. The fact is the caller provided no business details asides from "I want people here at the end of the day" they didn't characterize the question with the full facts and this could be very well to get the answer they wanted to from Dave. If you listen to him enough you will understand his orthodoxy. While he has some gems out there, his individual advice is great when he knows alot more about the situation. But as soon as you ask him for a judgement call on incmplete information it reverts to an answer that can certainly destroy the moral of a business. It sounds good for his fans, but bad for general audience.

I agree some context matters with his question. He might be in an office setting where that last hour doesn't matter. We have retail stores and our busiest times are between 4-5 p.m We require our managers to be there until 5:30 to help with this. No one is allowed to take breaks during this time. No one is scheduled to leave during this time. The customers and their needs outweigh everything else.

1 -30 and 2 - 15s

We are audited and I’m glad because many of us never got lunch working at a doctors office because the doctor wouldn’t break. Now if we don’t take it or take a short lunch, they want to know why

Required does not mean you have to take it.

@@jimmymcgill6778 yes it does. Of course you can refuse to take it, get written up, and eventually get fired.

@@jimmymcgill6778 we do where I work because they get audited and they got in trouble when they saw how many people were working through their lunch.( no union ) I will not lie and say I took one and clock in and out when I didn’t because that’s just not right

Your Pic does not look 67

The customer is also useless if there’s no labor to serve them 😁 It goes both ways, that’s the free market.

Yeah! I love calling in to corporate and hearing the person “working from home” send me to voicemail, or better yet hear them at target. As someone who can’t “work from home,” I’m very leary about productivity at home for most jobs. Mouse clickers, video backgrounds for zoom, and shopping while at work are real. If employers are paying for those times, we are all paying for it.

The question was, some of my staff want to do this, I as the busines owner/boss, want this. How do I deal with that? Dave answered with a relatable situation in his own business. Can't you see how that works?

And the best employees go to the employers who offer flexibility when it’s available. Just like pay, employees move to better opportunities. But I agree the employer has the right to decide this.

Dave is not wrong. The customers that would be calling, emailing, texting, walking in between 4pm and 5pm would not be getting served.

That was my first thought, too. A "gap" in customer service is actually created by the employees taking a lunch break (assuming they all break at the same time). I hope all his employees leave. 🤣

If you have ever worked at a job, usually lunch shifts are staggered if there is a customer service element: usually a rotation of a skeleton crew will stay at the office and take a later lunch.

I can't find fault with his philosophy 'I own the freaking place, and my signature is on the money that you receive. I will to tell you what to do.' I am very bothered by it, though. Again, I can't seem to fault it.

If I'm the employee here, expect me to start scarfing down lunch in 35 seconds and leaving 35 seconds late.

That’s cool u should open a similar company with that policy and go help those people that way 👍👍👍