Amazon Seller Return Fees & Charges | Tips to reduce Amazon Customer Returns

Amazon Seller Return Fees & Charges | Tips to reduce Amazon Customer Returns | Sell on Amazon India

Рет қаралды 41,055

3 жыл бұрын

This video is all about Amazon seller return fees & charges along with tips to reduce Amazon Customer returns. Customer returns is a part of ecommerce business.
👉 Fees - Return and refund policies. sellercentral.amazon.in/gp/he...
👉 Reimbursement Policy For Fees Of Undelivered, Customer Rejected Shipments sellercentral.amazon.in/gp/he...
To reduce return seller need to focus on few key points to improve their sustainability on returns.
This video is made according to the amazon seller return process & amazon seller return policy guidelines. This video will be much helpful to those sellers who incurred losses through returns on amazon as well as new seller who is trying to sell on Amazon India. Amazon return policy
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We provide E-commerce suggestion, business guidance, Tips & Tricks, Tutorials, ecom seller support, E-commerce News updates, business ideas and all about e-commerce business online selling. For more Ecommerce seller tips and seller success story. Moumita Biswas ecommerce guide

Пікірлер: 162

@ZaaYegaSellerGyan 2 жыл бұрын

सीखें कैसे Setup करें अपना Amazon Business और Profitable बनाए 👉🏻Amazon Business 💼 in 3 Days Training 👉🏻Limited seat zaayega.com/amazon-training/ ENROL NOW offer

@ZaaYegaSellerGyan 3 жыл бұрын

👉 Fees - Return and refund policies. sellercentral.amazon.in/gp/help/G202030760 👉 Reimbursement Policy For Fees Of Undelivered, Customer Rejected Shipments sellercentral.amazon.in/gp/help/G202123700

@streetguitarist5949 2 жыл бұрын

nice, most elaborate videos i ve found till now on youtube based on amazon seller.

@souvik4u 2 жыл бұрын

Thank you, bahut simple tarike se aap ne samjhaya

@user-sk3yb3ho7k 2 жыл бұрын

आपकी यह जानकारी मुझे बहुत अच्छी लगी। धन्यवाद

@ajayverma-cw7nn 2 жыл бұрын

Maam gajab ka video banaya h aapne.

@Bwithdipen 2 жыл бұрын

Thanks for the great explanation. Your videos help a lot, just one question - whenever a customer demands a replacement and amazon fulfills it, does amazon charge 2 times shipping from the sellers?

@chetanmaheshwari4998 Жыл бұрын

Very good inputs. Thanks :-) 😊

@LifeGuideGopal 3 жыл бұрын

Fabulous...very important tips...thank you

@gauravparekh5153 2 жыл бұрын

Hello mam , I wanted to know that the products which are under replaceable category example books or diaries ,are they subjected to less returns? I mean does the seller incur less loss in such product category?? It would be very very helpful if you can reply mam

@nibeditadutta4914 Жыл бұрын

Mene Amazon se ek study table order Kiya price 259 tha & delivery charges 179 tha to agar me return karungi to refund both hoga ya only 259 return hoga

@jatin3743 2 жыл бұрын

Thank you so much. It was really helpfull ☺

@agomonimaity9971 3 жыл бұрын

Thanks for the video

@krantiveersingh12 2 жыл бұрын

If order is damaged during delivery should i issue refund instantly or after getting the item returned to me.

@sabakhan-pl3lk 3 жыл бұрын

Mam maine 1500 ki eyeshadow order ki thi nd wo damage mila h ab customer care ye bol rha h 6 February ko call krna complaint file krli h ye kya naya h

@zaverainternationalbrand3600 2 жыл бұрын

thanks aunty for the knowledge

@sureshkumar-ev5bw 3 жыл бұрын

mam which is the best accounting tool?

@sanketjain2884 3 жыл бұрын

850940 aluminium juicer madam iska Product tax code kya hoga standard reduced ya Extra reduced. Or agar me product India ke supplier se buy krta hun but usne china se import kiye hai toh mere liye us product ka country of origin india rahega ya nahi or kya import krna se tax rates bhi badal jate hai?

@ADeeRaNa_OFFiCiaL 2 жыл бұрын

Well said really helpful

@mdsadiqhukkeri8947 3 жыл бұрын

Mam gst nil filing kaise karte hai jab mai nil gst filing karne jata hon offline option dekha raha hai ise kaise fil kare solve my problem

@eNaukari 3 жыл бұрын

Amazon pantry (Grocery) main sell karna chatua hu muze pick up Charges kitna lagega Agr product 1kg ya 1kg se jyada hua to..

@rudranshgoswami3179 3 жыл бұрын

Mem .. Bengal ki listing ke se karte he Agar apne uski vedio dali he to uska link de dijiye Agar nhi he To please vedio bana gijiye Please

@TechBrazier 3 жыл бұрын

Mam mere Amazon pr ek order aaya tha costumer ne apne aap hi wo order cancelled kr diya matab meri side se wo order cancel nhi hua tab bhi mere account me uska cancellation charges -165.20 aaraha h order processing se pahle hi orders cancel ho jaayega to uska charge bhi hame dena hoga bataiyee plz plz plz

@munawarzaman7282 2 жыл бұрын

perfect THANK YOU

@Danish4Mustafa Жыл бұрын

Agar replacement maang lya to hm mana nhi kr skte ki return krdo replacement nhi hoga?

@parthjethwa6554 3 жыл бұрын

Thank you very much for your guide

@5bestpicks 3 жыл бұрын

Hi. How can we calculate all profit and loss? Have you made any videos on it?

@shivamkapoor1827 2 жыл бұрын

Mam jab referal fee closing fee bhi wapis mil jaigi return k case m to nuksan kayse hua ye samaj nahi aya mujhe?

@musicalajju__4636 3 жыл бұрын

Nice information ❤️

@sahidakhtar4366 3 жыл бұрын

Amazon jo TDS charge kar raha hai us ko leke ek details video baniye please.

@mscpvtgmailcom4424 2 жыл бұрын

Madam jo main point hai return ka aaj ke date mai uska toh aapne kuch bataya hai nahi and wo hai ki customer item change kar ke dusra item bhej deta hai usko kaise roke ? And safe t claim bhi har baar nahi milta hai, toh ho sake toh ess par bhi bataaye plz

@avinashvairal9892 2 жыл бұрын

Thanks Mai new seller hu par mere order rejected by Bayer ho rahe hai. Kya issue ho sakta hai kya

@sohid2003 2 жыл бұрын

What is the process after returning the product to amazon warehouse

@BongFoodiesDestination 2 жыл бұрын

Ma'am, jo product transit me rahene k time pe hi customers order ko cancel kar deta hai... Uss cases me bhi easy ship fee reimbursement nahi hota hai.... But ye to sahi nahi hai na... Cancellation cases me shipping fee reimburse kar dena chahiye tha...

@house.beauty09 3 жыл бұрын

Thank you soo much mam🤘😍

@NeelamDevi-py8lc 3 жыл бұрын

Mam size chart kaha se download kare

@VjDreamChaser 2 жыл бұрын

As a new seller how to calculate product price in new listings

@sparshbhasin7631 3 жыл бұрын

Mam, please make video on Flipkart returns. Receiving lot of returns and SPF claims are getting rejected

@nishantkataria4940 2 жыл бұрын

7:26 can you explain "refund ka case" in more details

@pyush2153 2 жыл бұрын

thank you mam

@abhijeetmunde9856 3 жыл бұрын

Muze arjent model photo shoot karna hai please Kya ap Koi trusted photographer suggest kar sakte hai, jo model bhi provide kare

@Happy...vlogs...931 3 жыл бұрын

Hello sister mujhe new work start Krna tha but me samjh ni pa raha mujhe kiya Krna chahiye plz help me or mera bazat bhi kam h plz sister aap mujhe explain kro mujhe kiya Krna chahiye

@madhuripawar8589 2 жыл бұрын

What about non returnable beauty products?

@ketanchauhan1890 2 жыл бұрын

Thank u mam

@SuperRakshitjain 3 жыл бұрын

Perfect

@nishantkataria4940 2 жыл бұрын

8:32 yeh 80% woh aapne-aap dengi ya kahi request dalni hogi ??

@ashwinikumarmonu2433 3 жыл бұрын

Mem aap account hendling karati ho kya

@abdhesh99 3 жыл бұрын

Good i face this issue

@sellergalaxy2974 3 жыл бұрын

hii, mam i am selling amazon sice 2019. and now the days came where my orders are 200. but got most of return is undeliverd address and amazon not give me a single refund of shipping fee of undiliverd orders. you got the refund or not

@sushantgupta9336 3 жыл бұрын

Aliexpress se sekho kese bechte hai....Unka ek bhi product mene aajtak wapis nhi kiya...Me koi seller nhi hun, but jb return krta hu to acha nhi lgta socha dekhu kitna loss hota hai bechare seller ko

@rafsanjani2772 2 жыл бұрын

thanks

@mohammadzuhaib2023 3 жыл бұрын

Good morning Madam i request you please tell me my order returning in seller i cannot contact amazon agent my order delivery time direct i will again recive same order today i need urgent my returning order and some mistakes amazon agent plz tell me how i will again recive same order i am waiting for your reply. thanks

@shivajuloori 3 жыл бұрын

Non return kaisa add karna

@sudipsenbarasat 3 жыл бұрын

Ma'am, you told a wrong info. In Exchange, three is no extra fee. Even we dont have to pay the shipping charge for twice. There is 0 shipping fees in product exchange. (For Amazon)

@ZaaYegaSellerGyan 3 жыл бұрын

I have never told about only easy ship, This is for overall logistics charges applied, for replacement orders which is counted always as a 2nd shipment wherever you sell either by your own website or any other platform. I will be more than happy if i learn new info but just clarify me ,I got replacement order in my self ship, now the shipping fee who will bear?? amazon will pay shipping cost to me or customer will pay me as extra to get the replacement item? Who will bear the replacement shipping fee please clarify

@sudipsenbarasat 3 жыл бұрын

@@ZaaYegaSellerGyan You said absolutely right. But I talked-about only Amazon easy ship. In easy ship, the sellers have not to pay any extra shipping charge as 2nd shipment. Amazon bear the shipping charge for the replacement one

@Bwithdipen 2 жыл бұрын

@@sudipsenbarasat Hi Sudip, if my product is in FBA then, 1. For the replacement order by customer, amazon charges only 1 time shipping + 1 time referral and closing fees from the sellers, right? 2. In the FBA, amazon states that the storage fee for one cubic feet is 33 rs./month. If my product (let say size is 1 cubic feet) stays there for 10 days, what I will be charged - 1 day's rent * 10 (33/30 * 10=11 rs) or 1 month rent (33 rs.) fixed?

@MrGradualy 3 жыл бұрын

Kya aap bta skte Amazon pe aa third party kam krne ka process

@Trending_Facts23 3 жыл бұрын

Hi You are one of the best mentor. Is there any minimum quantity needs to be sent to FBA if i am selling tshirts. Please reply

@ZaaYegaSellerGyan 3 жыл бұрын

no there is no minimum quantity

@draculagamer673 3 жыл бұрын

please help (mam mene apne Amazon seller central par 1 egg boiler ki listing ki thi jo `10 day replacement' category m aata h but jab meri listing live ho jaati h to wahan par `10 day returnable' tag ke saath dikhata h. sir mujhe btaye m listing m kahan galti kar rha hoon. jab m other seller ki egg boiler ki listing dekhta hoon to wo `10 day replacement' tag ke saath hi dikhata h.)

@manishkashyap3006 3 жыл бұрын

hello mam- mera ek asin h jispe din 10-12 order the lekin usme 2 din sales rank gayab ho gyi jaise ki new listing me hota koi sales rank nhi hoti,to sir usko kaise thek kiya jaye?plz help

@ZaaYegaSellerGyan 3 жыл бұрын

Jo orders delivered hua hai un customer se product review and seller rating collect kare

@DeepakYadav-yy3vu 2 жыл бұрын

1 bat plz confirm kijiye ma'am customer return hone par kya shipping charges ek taraf ka lagta hai ya reverse shipping charge bhi lagta hai ?

@HRMTalks 2 жыл бұрын

amazon pe to dono taraf ka lagta h...

@ashwingundale5872 3 жыл бұрын

Hello Mam, If the product is damaged in fulfilment FBA then Amazon pays the charges ?

@ZaaYegaSellerGyan 3 жыл бұрын

Yes reimbursement available for damage goods

@ashwingundale5872 3 жыл бұрын

@@ZaaYegaSellerGyan Thank you

@bike2590 3 жыл бұрын

Very nice video

@ZaaYegaSellerGyan 3 жыл бұрын

Thanks

@shekhrehan9581 3 жыл бұрын

Thank you 🌹🌹🌹🌹🌹🌹

@ZaaYegaSellerGyan 3 жыл бұрын

You're welcome 😊

@ajayverma-cw7nn 2 жыл бұрын

Maam dish wash bottle par kitna charge lgta h sabhi tareh ke charge kitne lagte h please clear karein taki mein selling price decide kar saku aur ye bhi decide kar saku ke kya amazon par sell karna profitable h bhi ya nhi.

@ZaaYegaSellerGyan 2 жыл бұрын

Amazon ka fee details is video main hai kzfaq.info/get/bejne/d5OJiLCa2qq2poE.html

@beauty_in_life_through_my_eyes 3 жыл бұрын

Can you tell approx. how many percentage of orders get returned in clothing business? What is the amount of loss due to return per piece?

@HRMTalks 2 жыл бұрын

around 15%. the charges are forward and reverse shipping plus certain percentage of commission..

@Bwithdipen 2 жыл бұрын

@@HRMTalks Hi there, can you answer that whenever a customer demands a replacement and amazon fulfills it, does amazon charge 2 times shipping from the sellers? Referral and closing fees will be charged, that I know.

@abhijeetabhi8541 3 жыл бұрын

Mere hisab se yeh video apne banaya acha hai. Lekin E-Comerce ke kam pay 30% return hoga hi hoga. Main yeh likh ke deta hoon. Karan. Yeh india hai. Mam apne kuch information best diya hai. Lekin ap kitna bhi listing karo customers ko koi matlab nehi hai. Apne kya best kiya. Customer ko apne paise aur paise ko kaise refund liya jaye seller ko bebukuf banake is se mtlb hai. 🙏mam

@birenderrawat1244 3 жыл бұрын

do we need to register our own company or proprietar is enough

@birenderrawat1244 3 жыл бұрын

For ecom business

@sagargondaliya3471 3 жыл бұрын

Ma'am after follow all these given tips n this vedio my product Return % is 50%

@sonusonu-qv4op 2 жыл бұрын

Sell only pre paid product hide cash on delivery option of changes the product sell non returnable product.

@krishankumarjagrat906 3 жыл бұрын

Mam koi product return aata h to uspr laga gst claim mil jata h ky??? Plzzz tell me...

@ZaaYegaSellerGyan 3 жыл бұрын

Yes return order main gst reimbursement hota hai

@blackhacker3629 3 жыл бұрын

Didi maine customer ko 4 oneplus ke neckband bheje the amazon pr usne dupliacte send kiya mai us pr police complain kr skta hu kya plz help me

@ZaaYegaSellerGyan 3 жыл бұрын

Yes kar sakte hai sare evidence ke sath

@blackhacker3629 3 жыл бұрын

@@ZaaYegaSellerGyan evidance mai kya kya cheez chaiye

@myselfbiswaa 3 жыл бұрын

Hey Moumita Madam, First of all thank you for uploading videos in such kind of topics. The information you shared with us really helps me a lot. I am a new seller since last one month. In my 1st month I got 10orders out of which 3 orders are rejected by customer (during transit). In that case it's about 30% of return ratio... Am I eligible for for shipping fee reimbursement as it above of 8% ? If eligible what I have to do for getting those reimbursement?

@ZaaYegaSellerGyan 3 жыл бұрын

Contact seller support

@prateekr425 3 жыл бұрын

We can't keep a tag No Return for any category of product on our choice

@HRMTalks 2 жыл бұрын

no.. you can do this only if u have ur own website.

@dropshippingcom4837 2 жыл бұрын

Great content mam, i have a listing that has 6.67 seller controllable return rate and the status is very poor showing high suspension risk Is my account at risk?, please help..

@harishchandramohanta5734 2 жыл бұрын

Amazon seller gst account required

@nandbihari78 Жыл бұрын

Usme customer ko koi charge Dena padta hai

@ShruteshG 2 жыл бұрын

Hello mam, I have heard there are fake orders on Amazon if it's true how to tackle it? and what should be min budget to strat on amazon? My business is of security cameras. ধন্যবাদ :)

@ZaaYegaSellerGyan 2 жыл бұрын

Fake order are on all platforms this is now part of e-commerce business in India. 20% return and loss need to be calculated in selling price to tackle it.

@suryamaurya6163 3 жыл бұрын

Reimbursement automatically hota hai ya humko manual claim karna padega or Flipkart ke uper bhi return shipment video bana do ma'am helpful rahega Flipkart seller ko

@ZaaYegaSellerGyan 3 жыл бұрын

Automatic reimbursement hota hai

@naumanshaikh9387 3 жыл бұрын

Ratio of returns

@jamestseng1914 3 жыл бұрын

My two returns came back. One reason was available at cheaper price. Second reason: ordered by mistake. Isme kya bolna hai

@rkbrothers8667 3 жыл бұрын

it happens as marketplace favours only buyer.

@tronicsindiasales2621 3 жыл бұрын

The replacement issue is not explained properly

@kunaldev1257 2 жыл бұрын

Itni information mil gyi free me, ek adi cheezz idhar udhar ho bhi gyi to kyu ro rah h ...... Baki research kudh kr lo

@harsh6860 3 жыл бұрын

I am small retailer Deal in footwear category pr 3 party ki wajh se sara kam khrb ho gaya 2018 se account open hi nai kiya Amazon pe koi third party trust k layk hi nai EBAY .in pe 2 saal mast kam kiya tha Koi third party ho to please help me want to start again .please

@kunaldev1257 2 жыл бұрын

Yeh third party game kya hai bhai, thora samjana detail m

@dimpysaxena-jp2uy Жыл бұрын

Online selling main returns defferent type customer returns courier returns fake returns scam returns seller koh knowledge sirf customer returns aur courier hain isliye returns unlimited hota hain

@sahilq 2 жыл бұрын

22 percent se up hogya ma'am

@morningstar7845 3 жыл бұрын

How to get TCS deducted by amazon?

@HRMTalks 2 жыл бұрын

contact CA..

@hsquare_81 3 жыл бұрын

Maam aapki earning kitni hoti ha amzon aur flipkart se ma'am bataiye just for motivation.

@hsquare_81 3 жыл бұрын

Please ma'am

@kunaldev1257 2 жыл бұрын

50000000 crore per day

@harishchandramohanta5734 2 жыл бұрын

How to added item seller account

@ZaaYegaSellerGyan 2 жыл бұрын

either one by one or by Excel sheet

@Eeevlog 3 жыл бұрын

MAM! I want GST number can you help me to get GST?

@ZaaYegaSellerGyan 3 жыл бұрын

Please email to zaayegaonline@gmail.com

@himss4863 3 жыл бұрын

Agr mam customer glt product return krta h to phir uske against kya kre?

@ZaaYegaSellerGyan 3 жыл бұрын

Claim dal sakte hai dono platform per ye option available hai

@himss4863 3 жыл бұрын

But phir usme kya hoga ??

@ZaaYegaSellerGyan 3 жыл бұрын

Aap ko reimbursement milega approve hone ke baad seller protection fund se

@himss4863 3 жыл бұрын

Or customer k against kya kiya jyega?

@himss4863 3 жыл бұрын

Mam give me GSt no. ????Plssssssss🙏🙏🙏🙏

@user-fh7ej8ol8m 2 жыл бұрын

4din ho geya return pickup huya Avi tak refund issu Nahi huya

@ZaaYegaSellerGyan 2 жыл бұрын

Support ko contact kare

@ajayjoshi5273 3 жыл бұрын

Wrong return as in customer ne joh product liya uske jagah pe dusra product bhja hai toh kya hota hai?

@saikiranpalanki 3 жыл бұрын

Rise a safe-T claim

@ZaaYegaSellerGyan 3 жыл бұрын

SafeT claim aapko dena hoga

@badshahcycle6030 3 жыл бұрын

Undeliverable address courier return per bhi Amazon easy ship charge karta he. Please don't give the worg information to the new sellers.

@ZaaYegaSellerGyan 3 жыл бұрын

Please learn and understand Amazon Policy if you are selling on Amazon. Without knowing marketplace policy kindly dont spread misinformation. Fees - Return and refund policies. sellercentral.amazon.in/gp/help/G202030760

@sureshirawat6111 2 жыл бұрын

Ik hi baat ko 10 bar bata kr ap video ka time limit badha rhe h

@ankitgamit7493 3 жыл бұрын

To seller to loss me hi he....

@levijohnathon9208 3 жыл бұрын

Lovely 😍💋 💝💖❤️

@ZaaYegaSellerGyan 3 жыл бұрын

Thank you! Cheers!

@AmitKumar-no7op 3 жыл бұрын

your language is a serious issue , else information is good...one has to focus a lot to understood that bangla , hindi and english tone

@kunaldev1257 2 жыл бұрын

Kyu maje le rah hai, sahi to hai language

@khanfizzy1231 3 жыл бұрын

Madam, why are you so confused about rto? Kindly re-check rto policy, in case of c-return we get our closing and referral fees back, in case c-reject we get everything back after 8% bracket and also we have safe-t-claim, so that we can claim our product refund against used or broken product return. Best tip - go for self ship, maximum the prepaid order minimum the rto. Thanks

@ZaaYegaSellerGyan 3 жыл бұрын

c-returns are of 2 type refer to The link, table serial no 1 coueir return undelivered shipment,there will be full reimbursement. If customers rejected delivery above 8% reimbursement eligible, seems you misunderstood same points explained as per amazon courier return policy, kindly go through the link or watch this video again where explanation with table shown

@ZaaYegaSellerGyan 3 жыл бұрын

👉 Fees - Return and refund policies. sellercentral.amazon.in/gp/help/G202030760

@rkbrothers8667 3 жыл бұрын

Self ship ka return ,reject kaisey aaega brother.

@khanfizzy1231 3 жыл бұрын

@@rkbrothers8667 Selfship ka RTO(undelivered/rejects) apka courier patner handle karega, aur c-return amz handle karega, dono apne charges charge karega

@rkbrothers8667 3 жыл бұрын

@@khanfizzy1231 But self ship mey courier partner Deny jeetey hen pickbup key liye.

@kunaldev1257 2 жыл бұрын

Sirf bezoz hi nhi, sarre big rich business yeh game khel rehe hai, auro ka nuksaan kr ke khudh ameer ban rehe hai, sab teddi ungli se paisa kama rehe hai, hum ko hi aware hona parega ki apne aap ko safe karo and nikalo is daldal se