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AmazonBasics Shredder Not Working! - Clean Sensors
Рет қаралды 116,307
Күн бұрынHow to clean the sensors on an AmazonBasics Cross Cut Paper Shredder
AmazonBasics Shredder are reliable shredders. But there are some hiccups that cause it to stop working. The most common issues are related to the front and back sensors. Front sensors recognizes if there is paper coming inside the unit and the back sensor sense if the head of shredder is inside the bucket. Clean front sensor by removing the paper jam then use napkin to wipe down the sensor. The back sensor doesn't work because it is not pushed in all the way.
*Warning. If you open up the unit, make sure to tighten up the screws hard when putting it back together. I noticed mine fell when it wasn't tight enough.
0:00 Intro
0:30 Front Sensor
0:58 Clean Paper Jam
1:13 Clean Front Sensor
2:01 Back Sensor
3:11 What's Inside the Shredder
4:41 Clean Back Sensor
How to Clean a Paper Jam: • How to Fix a Paper Jam...
Links to Purchase Products
-AmazonBasics Cross-Cut Paper Shredder in Video:
-Cross-Cut Paper Shredder: geni.us/iUSqq
The other shredder options not shown in video include:
-Strip-Cut Paper Shredder:: geni.us/SHsH
-Micro-Cut Paper Shredder: geni.us/YrD6
*For business inquiries please email me: filipjtech@gmail.com
Purchases made through some store links may provide some compensation to Filip Tech.
@mikeyhikes Жыл бұрын
YESSSSSS! The paper towel trick on the front sensor did it! It was driving me crazy that it wouldn't STOP when in auto mode. Thanks for taking the time to film this video!
@filipjtech Жыл бұрын
Glad it helped!
@56dlp 6 ай бұрын
Yes! Worked for me also.
@audreybix Жыл бұрын
We took apart the shredder to get a jam cleared and didn't pay attention to where the rear sensor was placed. WE couldn't figure it out until we watched this video! Thanks!
@filipjtech Жыл бұрын
Nice job that'sthe hardest part!
@johnnotellin3691 4 ай бұрын
My shredder gets monthly service with pure Canola oil between two sheets of paper, but recently started running all the time in Auto mode. I took it apart and gave it a thorough cleaning from paper shreds and paper dust. I put it back together and had the same always running issue... Luckily, I came across your video first and sure enough, the front sensor was the problem. Like everybody else, your video saved my otherwise excellent shredder. Thank you!!
@rboyette1874 3 жыл бұрын
Well done video, you didn't try to be a comedian, or talk us to death before covering what people watch the video to learn. You didn't put in swearing, which I appreciate because I watch these with my daughters and grand kids. I wish that I had seen your video before I pulled the top off of mine. My symptoms were not automatically turning off when set to "automatic", as the sensor became more dirty it finally would not start when paper was inserted to shred. Clean the front sensor, now all is good. Very informative without a lot fluff.
@filipjtech 2 жыл бұрын
You're very welcome! Glad it works now
@DavidBrown-ls9xr 2 жыл бұрын
Hi, Filip! It was the back sensor. I watched your tutorial twice, fixed once. And lubricated it. The shredder has happily gone back to work instead of to the dump!
@filipjtech 2 жыл бұрын
Awesome! Glad to hear that David.
@netwurksolutions4001 11 ай бұрын
I was literally about to take the shredder to the trash. I followed this tutorial...and it worked. problem fixed thanks to you.
@cabindays8731 2 жыл бұрын
Thank you thank you Sir. Dismantled and cleaned the front led bulbs and mine now shuts off AUTOMATICALLY!! I saved my self the hassle of buying a whole new paper shredder and throwing a perfectly good shredder away. Simple and easy fix. DONE!!!
@filipjtech 2 жыл бұрын
Happy to help
@crystalcampbell7527 2 жыл бұрын
So helpful. I was able to figure out where the sensor was placed after taking it apart to fix a really bad jam. Thank you!!!
@filipjtech 2 жыл бұрын
Glad it helped!
@kd_john8200 Жыл бұрын
Thank you so much for a great and very helpful video. I have been troubleshooting this issue for hours in vain, but you've saved me time and money.
@filipjtech Жыл бұрын
You're welcome! Glad it worked out
@lesmartinsings Жыл бұрын
This is an excellent tutorial for those who have little knowledge of how a shredder works. I found it very helpful in fixing my problem, many thanks !
@filipjtech 11 ай бұрын
Glad you enjoyed it!
@veror6969 Жыл бұрын
Thank you! I just cleaned out the trash...put it back.... and it didn't turn ON.. but because of your video it was the sensor!!! thank you again yaaay! I just had to turn the top lol
@filipjtech Жыл бұрын
Glad it worked out. It's usually a simple fix
@andrewquach6041 4 ай бұрын
I opened it to remove the paper jam, then dislodged the back sensor. Fixed them both thanks to your guidance!!
@yohannbiimu Жыл бұрын
Thanks for your help. You're a better public servant than most "public servants."
@filipjtech 11 ай бұрын
You're welcome!
@missk.2507 2 жыл бұрын
Glad you made this video. I opened my shredder to dislodge a paper jam and couldn't figure how the back sensor came apart, nor how to put it back. I had to try different things and couldn't get it to work until i saw your video. Now I've known how to fix it. Thank you!!!!
@filipjtech Жыл бұрын
You're welcome!
@jurnee-y 3 жыл бұрын
Wowwww your video was so helpful. My shredder light for misalign was light up red and have been trying to reposition the lid but it didn’t work. Went back to Amazon to read reviews and the questions but nothing was helpful. Came on KZfaq and clicked on this video. Even though you didn’t mention anything about the misalignment and how to fix it you mentioned about the sensor and after finding it, I repositioned the lid again and boom I heard a click. thannkksssss. I rarely thumb up videos unless it’s something I really really like or is helpful and you sir have got one from me :)
@filipjtech 3 жыл бұрын
Thank you for the positive review. I'm glad your paper shredder is working again. Plus you didn't have to take apart the unit, which is a bonus.
@Nikohawaii 4 ай бұрын
Thank you so much Filip! I watched other videos, but nothing worked until you mentioned cleaning the front sensor by rubbing a paper towel along the shredder mouth! Thank you so much for this helpful and easy to follow video! :-)
@GooglyEyedMongrel84 2 жыл бұрын
Wowzers, you literally saved me from buying a new shredder, turns out I had a sensor issue, made an adjustment and voila!
@filipjtech 2 жыл бұрын
Happy to know it helped you solve the problem
@jenia2852 3 ай бұрын
Thank you for this video I was able to turn on my shredder. I spilled tea on it, my dog chewed the cord and it’s still working. But when I opened it to clean and put it back together it won’t turn on. Till I decided to get help from youtube and found you. Thank you!!!
@kharmadivinci922 8 ай бұрын
❤❤❤❤you’re the best!!! It was my back sensor lol. It was super easy to fix. I almost threw my shredder away and ordered a new one. So glaaaddd I found your page!!!
@filipjtech 8 ай бұрын
Glad I could help!
@victorhammill4224 5 ай бұрын
Thanks for the video. I was able to diagnose and repair the shredder in about 15 minutes. Of course, it took half an hour to find this video lol.
@gma8648 Жыл бұрын
Oh my goodness! Thank you so much. The paper towel did the trick
@filipjtech Жыл бұрын
You are so welcome!
@mitchellcohodes1882 Жыл бұрын
Thanks Filip, I have a different model and didn't know where to properly put the back sensor so I just taped it so its always "ON" and it fixed my issue. Saved me $$ thank you!!
@filipjtech 11 ай бұрын
Glad I could help
@loribauer7047 Жыл бұрын
Thank you! With your help I got my Amazonbasics shredder going and will be more careful in the future 👍
@filipjtech Жыл бұрын
Great to hear!
@dad7256 6 ай бұрын
Slot the sensor up top was broken, a little super glue and it works again ! Thanks for the video !
@lesmoor1 5 ай бұрын
Thank you! I would not have guessed there was another screw under the warranty sticker. I was able to get the shredder working again.
@michellethompson4776 Жыл бұрын
Wow I was just about to throw my shredder away! All I had to do was clean the sensor with a paper towel and voila it worked! Thanks for your advice ❤
@filipjtech Жыл бұрын
You're welcome!
@meameab1824 Жыл бұрын
Thanks for your video!! I didn’t secure the shredder head properly and with your help was able locate and properly operate my shredder.
@filipjtech Жыл бұрын
Great to hear!
@naowaratyooktanun2068 2 жыл бұрын
Very helpful. My problem was it had the green light, sounded like it was working both directions but it was all white in the slot. It was totally jammed at the slot with bits of shredded paper. I managed to clean it out with a knife and then it shredded great. Thank you for the help!
@filipjtech 2 жыл бұрын
Sweet! Glad it works now
@jenniferfuller2273 2 ай бұрын
YAAAAASSSSSS Philip Jay! thank you! It was driving me crazy. I watched 3 videos and wish I watched yours first. Thank you Thank you Thank you. Ran a thin towel across the sensor and Wah Lah! Back in business!
@kingtupp1991 Жыл бұрын
Thanks for the info ,you saved me from running out a buying a new one.Appreciate it.
@filipjtech Жыл бұрын
Glad I could help
@Saygrace57 3 жыл бұрын
I was able to fix my shredder watching your video....thank you!😊👍
@filipjtech 2 жыл бұрын
Awesome!
@Phil_Goodman Жыл бұрын
thank you so much! i was wondering the missing piece of why mine wasn't working again after i cleaned the sensor and this did the trick!
@filipjtech Жыл бұрын
Happy to hear it worked out
@babyruth3267 Жыл бұрын
Thank you so much I was so mad it wasn’t working and thanks to you I fix it on my own thank you so much you did explain super good God bless you thank you 🎉
@filipjtech Жыл бұрын
Glad I could help
@ncgirl5088 Жыл бұрын
Thank you! I thought I was going to have to buy a new shredder. This fixed it.
@filipjtech Жыл бұрын
Great to hear!
@cantaloupe40 5 ай бұрын
THANK YOU for this video! I was able to fix my shredder instead of having to get a new one :D
@BCarrollJr 3 жыл бұрын
I have found that compressed air across the sensor location fixed my issue of the shredder not turning off. Didn't have to disassemble anything.
@filipjtech 3 жыл бұрын
Thanks for the tip Ben. Hopefully it helps someone!
@22utoo 3 жыл бұрын
@@filipjtech Thanks for showing the inside and pointing out the black sensor as well, this might be key for me. I opened it up and cleaned the sensors as in my case compressed air only worked temporarily. The black sensor adjacent to the clear one was dirty despite strong air cleaning. I think this might fix it properly this time. Cheers
@HauoliDad 2 жыл бұрын
Thank you so much, I didn't have a shred of hope before I saw your video (sorry for the pun). You are the best!!!
@filipjtech 2 жыл бұрын
Awesome! Happy to hear it helped you
@stevenhu9392 2 жыл бұрын
very hepful! I fixed my shredder following the instructions in this video. Thank you!
@filipjtech 2 жыл бұрын
You're welcome!
@sarahgreen9131 Жыл бұрын
Back sensor was the problem, thank you
@filipjtech 11 ай бұрын
You're welcome!
@andrewjohnson1555 3 жыл бұрын
Thanks for the video. We have one that works in reverse but will not fed paper at first I thought it was one of the sensor bulbs as it looks as if it has blown but my Eagle eye has noticed yours is the same . Looks like its back to the scratting of the head to find out why it won't work feeding paper in .
@TheTinyMontgomery Жыл бұрын
Thank you for your video. Your video helped me to open it, to clean it and repair some broken parts.
@filipjtech Жыл бұрын
Great! Glad I was able to help you!
@marnistamm8682 3 ай бұрын
It was the back sensor. Thank you so much!!
@karencrummins6156 7 ай бұрын
Thanks much! Got my shredder running again when I was ready to throw it out the window :)
@danbish 2 жыл бұрын
Thanks! Was about to throw the shredder out until I found your video. Now I know what to do when it quits working.
@filipjtech 2 жыл бұрын
You're welcome!
@dangarshanks7363 Жыл бұрын
Excellent trouble shooting video. Shredder wouldn't feed paper. Followed your steps and with flashlight found some shredded paper jammed and freezing shredder drum from feeding paper. Probably happened from me reversing that backed up small pieces jamming movement.
@filipjtech Жыл бұрын
Glad to hear you were able to solve your issue
@TraumaTeamRacing 2 жыл бұрын
I bloody love KZfaq! This solved my issue just by running the oil through it. Thank you!
@filipjtech Жыл бұрын
You're welcome!
10 ай бұрын
Thank you for getting us out of the “jam” we were in.
@0nebanshee 2 жыл бұрын
Thank you. I had an idea of what the problem was. Thanks for showing me what to look for.
@filipjtech 2 жыл бұрын
np
@brianpineda6290 Жыл бұрын
Super helpful, saved me from buying a new shredder.
@filipjtech Жыл бұрын
Great to hear!
@lornamg2339 2 жыл бұрын
Thank you Thank You Thank. You are a shredder saver!! And saved me cash as well. Shredder was about to go out as I simply couldn't clear the jam first of all. I even tried to take it to bits and couldn't work out how the rear sensor fitted back in the case. No problem once I had seen it. Shredder now working happily again :-)
@josephfrank780 2 жыл бұрын
Hi Joe
@josephfrank780 2 жыл бұрын
Thanks
@OrcinusLaryngologist Жыл бұрын
Not the sort of shredding I wanted to see but I’ll stay anyway since I’m having shredder issues. 🎸🤘
@AOWSplash Жыл бұрын
Thank you my shredder works again 🙏🏻
@filipjtech Жыл бұрын
Glad to hear it!
@donaldsmith3397 2 жыл бұрын
Very helpful! I followed your instructions and my shredder is working again. Thanks!
@filipjtech Жыл бұрын
You're welcome!
@DavronTX Жыл бұрын
One piece of paper towel and the automatic mode is back and functioning. Thanks youtube guy!.
@filipjtech Жыл бұрын
You bet!
@joules1979 2 жыл бұрын
Thanks, worked a treat, back sensor was not clicking properly.
@filipjtech 2 жыл бұрын
no probs
@user-uf9dx8ij9x Ай бұрын
Thank you much! had a bad paper jam!!
@godzilla1485 10 ай бұрын
Thank you I was having problems with it and your video really helped me
@CherylMcD1313 4 ай бұрын
Great video, but didn't solve my problem. I cleaned the front sensor, so that's good. However, my problem is that the shredder will not turn off after paper goes through (when on auto-sense mode). Any suggestions?
@timtowner7127 2 жыл бұрын
Appreciate the tip! The front sensor on my unit wasn't visible like yours so skeptically I used the paper towel method (sprayed with glass cleaner) you showed. After a few cleaning passes my shredder starting working again.
@filipjtech Жыл бұрын
You're welcome!
@lfslmo 3 жыл бұрын
Bob F. You ARE the man. The only problem is I now have two Amazonbasic shredders, but two are better than one. Right?
@josephscudlark9476 Жыл бұрын
Thanks a lot! This video was extremely helpful in solving the problem with my shredder.
@filipjtech 11 ай бұрын
No problem!
@margshe1 2 жыл бұрын
Thanks for your help. I fix my machine. Many Blessings for you.
@filipjtech 2 жыл бұрын
Great 👍
@therob107 Жыл бұрын
Super helpful video, had an issue with my front sensor, but no more! Thanks for your help!
@filipjtech Жыл бұрын
You're welcome!
@adamfitch965 Жыл бұрын
Thanks! My shredder is a dodocool, but they're similar enough for this vid to help me fix it.
@filipjtech Жыл бұрын
Sweet. Glad it worked out
@natasapanayiotou5364 2 жыл бұрын
Oh my god thank u so much for this. I swear i was gonna throw my shredder away
@filipjtech 2 жыл бұрын
You're welcome :)
@Vanesserz Ай бұрын
Very helpful. Thanks!
@noratorres611 2 жыл бұрын
I was able to fix and save my shedder .. thank you so much.,,,
@filipjtech 2 жыл бұрын
No problem
@ElsaAngeles1988 2 жыл бұрын
I did what you said but it’s not working I don’t see a paper jam and the Reverse setting is working
@user-eg5ux9ii6e Жыл бұрын
Lifesaver. Thank you!!
@filipjtech Жыл бұрын
You're welcome!
@liama.9889 3 жыл бұрын
Great video. The back sensor fix came in handy. One problem though, my shredder just has a red light now and it's not working. Any idea what's causing this?
@filipjtech 3 жыл бұрын
Did you use it continuously for 20-30 minutes? It might be overheated.
@liama.9889 3 жыл бұрын
@@filipjtech so it was jammed and i cleaned it by unscrewing the lid. Once assembled again and turned on, all i get is a red light. I waited 30+ mins to turn again and still red.
@filipjtech 3 жыл бұрын
That is weird. Only thing I can think of is something blocking the front sensor. Do you have the newest model shredder or older?
@tinav4jc 9 ай бұрын
The front silver part is sticking up for me and I can hear something moving inside the shredder. It Turns on, reverses and shreds, but it is noisy and it is not shredding the paper completely. Any ideas on what this could be?
@wendybird5984 2 жыл бұрын
Very explanatory, great!
@filipjtech 2 жыл бұрын
Glad you liked it
@22utoo 11 ай бұрын
Hey thanks for this comprehensive video, this is the only one that helped long time ago. Unfortunately now my paper shredder wont detect the paper so it doesn't turn on and off automatically. I opened the unit and cleaned both front sensors really well but they won't turn when I put a piece of paper in it. They will only turn if I manually put the setting on Auto or on Reverse but I have to manually shut it by putting it on Off. It is annoying to do all that manually to shred a piece of paper. Is it possible the sensors are dead entirely? Anyway to get replacement parts or anything else I can try? I cleaned the front sensors really well so I don't understand what's wrong.
@_aqeel_b2193 2 жыл бұрын
My shredder blades do not move when placing paper in but can hear the motor? The sensor picks up paper and triggers motor but the blades do not move Please advise.
@dufftime 2 жыл бұрын
Thanks man. I thought mine had tripped an overheat breaker but turned out it was the sensor.
@filipjtech Жыл бұрын
You're welcome!
@malindafranko1194 2 жыл бұрын
Thank you so much for this, I almost threw it away!
@filipjtech Жыл бұрын
You're welcome!
@juliaschneider1515 2 жыл бұрын
Thank you so much! This was very helpful!
@filipjtech 2 жыл бұрын
I'm so glad!
@astutes_ 2 жыл бұрын
Thanks! Just what I needed.
@filipjtech 2 жыл бұрын
np
@Kolohe8241955 2 жыл бұрын
This was very helpful! Fixed my shredder. Thanks!
@filipjtech Жыл бұрын
You're welcome!
@user-bm5go4wl7u 5 ай бұрын
It worked but whenever I put something in the blades stop moving please help me
@biloubilou-kb5xl 2 жыл бұрын
Hello, nice demo, but I want to know if when the volt is open, the lens is on and do some brightness ?, because my is not doing anything and i cant use the destructor, only extractor of paper is working. thank you for your feedback. Regards.
@Jo.H. 3 жыл бұрын
Thankyou for your video, it helped me fix my shredder.
@filipjtech 2 жыл бұрын
you're welcome
@glennmccrea 3 жыл бұрын
You are a life saver! Thanks so much for your informative video.
@filipjtech 2 жыл бұрын
no problem
@ccash11 3 ай бұрын
You're the man, thank you. I thought I burnt out the motor.
@j.lietka9406 2 жыл бұрын
When you plugged it in, did the power light turn on? I will try that! Thanks. Can the gray teeth cover be removed to help clean stuck paper?
@TaritiaMcGhee Ай бұрын
I was left with 2 little rubber pieces AFTER putting all the screws back and my shredder won’t start. 😢
@noratorres611 2 жыл бұрын
You are the best.!
@filipjtech 2 жыл бұрын
Glad to help
@dr502 Жыл бұрын
This worked, opening up the dam screws and cleaning that little black IR sensor, it was dusty.
@filipjtech Жыл бұрын
Glad it worked out!
@lisanewhouse2101 3 жыл бұрын
My shredder was working yesterday I shred a lot The green light comes on but it won’t receive paper either way So what is it?
@tdizzle2179 2 ай бұрын
You R a legend thankyou
@melissagahn 4 ай бұрын
I got one of these 3 months ago. I am having this problem. It keeps running no matter what I do. I did everything you have said. It's still running and won't stop Oh, well. Thanks anyway.
@susanbaumthepersonaltraine191 3 ай бұрын
Thank you so much!
@dq7143 9 ай бұрын
So... is the head installed in the bucket or the bucket installed in the head? 🙃
@bonnielevitt3231 Жыл бұрын
Followed directions and all is fine
@filipjtech Жыл бұрын
Happy to hear it worked out
@Rarast Жыл бұрын
Hi, I have an amazon micro cut shredder. After oiling with fellowes oil by running the bottle back and forth once (a method fellowes said to use), the reverse function stopped working the next day. This was the first time I oiled the shredder with this method, prior to this I've always used oiled sheets. Could you please suggest what I could try? Really don't want to have to purchase another shredder if this one can be repaired.
@filipjtech 11 ай бұрын
Hi, sorry to hear about your shredder. Did you figure out a way to get it working again?
@randys.8290 6 ай бұрын
Hi, sorry I just saw your message. Yes I got it working again, yeah! After taking it apart and cleaning both sensors 3x, the last cleaning worked and now it's working like new again. I'm guessing the oil must have been enough to block the sensor. Thank you for the great video!@@filipjtech
@allendoyle3741 3 ай бұрын
I tried to comment yesterday. We have this exact shredder, and reverse works, but forward does not. Cleaning the two paper sensors did not solve the problem. Should one of them light up when the power is on? Both are dark; one is clear and the other is tinted. Do you have any more advanced testing, like checking the voltage or continuity at various points?
@allendoyle3741 3 ай бұрын
Is anyone responding to this post anymore?
@allendoyle3741 3 ай бұрын
Apparently no.
@ElsaAngeles1988 2 жыл бұрын
Please help I don’t know what do to :(
@rociosepulveda5917 4 ай бұрын
Thanks broski!!!
@catherinedenny2024 Жыл бұрын
Thank You VERY much!
@filipjtech Жыл бұрын
You're welcome!
@Radi0ActivSquid 6 ай бұрын
I cant unscrew mine. The screws are so tight that theyre just stripping.
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