An Unforgettable iPhone Data Recovery

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iPad Rehab Microsoldering & Data Recovery

5 жыл бұрын

I still cry when I think of Srinu's story, and his tragic iPhone is unforgettable. This video is an edited version of a haunting three hour recovery that we did live on stream in 2017. Working on this phone was traumatic for our entire team from start to finish. I wish I had done a better job here capturing more of Srinu's story and his legacy from Sunayana. At the time, it was gut wrenching to even talk about.
I would like to share this unforgettable repair story with you all. Hate comes from judgement. The world is never black and white. Always try to see both good and bad. Think of Srinu today and find compassion and connection to someone who you find yourself subconciously judging. Love to you all.
Jessa
Support our work by sending us a repair, buying supplies or coming for training. www.ipadrehab.com
All the tools and supplies we use in videos are available at www.ipadrehab.store
Jessa’s Equipment Links:
Our thermal camera recommendation:
Seek Compact Pro for Android amzn.to/2J5kkfA
Seek Compact Pro for iOS amzn.to/2RXrF4H
Macro Close Up Lens for SEEK COMPACT PRO THERMAL CAMERA tinyurl.com/5d5mbdmz
›Charging:
USB ammeter: amzn.to/2k2suZN
Bona fide MFI charging cables
Anker: amzn.to/3u3GqIG
Anker USB-C: amzn.to/3KIMbSm
›Microscopy:
Recommended microscope: amzn.to/3IyoBFT
Light ring for microscope: amzn.to/2iRRdOt
Barlow lens: tinyurl.com/4nz4j8x6
›Soldering:
My soldering station with standard iron: amzn.to/2hG656k
Primary soldering tool--mini hot tweezers amzn.to/2hY5DN5
Favorite tips for mini hot tweezer: amzn.to/2iSKF67
Favorite tip for standard iron: BC2 amzn.to/344iWZ2
›Ultrasonic cleaning:
Crest iphone sized cleaner: amzn.to/3qVxO52
Branson EC cleaning fluid: amzn.to/2iSVuFq
›Hot Air:
My hot air station: JBC TE-1QD not available on Amazon, $1500
Recommended station Quick :tinyurl.com/2p8b6487
›Small supplies:
My favorite tweezers--store.ipadrehab.com/Our-favor...
My favorite flux:amzn.to/2iCy5Vm
My favorite solder:amzn.to/2hY1gBA
Kapton tape: amzn.to/2iqxVAY
My blue mat: amzn.to/2jfAiKp
Cutting board I solder on: amzn.to/2kDO0XJ
Low melt alloy:amzn.to/2iqITGB
UV light: tinyurl.com/39kc3he7
›Diagnostic tools:
Tristar tester: tinyurl.com/3573s3yv
DC Power supply: amzn.to/2iRN9hj
Multimeter: Fluke 115 amzn.to/2iqMmou
Fine point tips for multimeter: amzn.to/2iRPjgP
Freeze spray:amzn.to/2iuNZnE
Zxwtool: tinyurl.com/2p86e33y
Storage Repair Case:
Christy’s Favorite for iPad Repair: amzn.to/3KIhQD6
Jessa’s Favorite for iPhone Repair: amzn.to/3qYTgGc
Large Size for iPhone Repair: amzn.to/35m1Gzh
iPad Rehab is a participant in the Amazon Affiliate marketing program and may receive commission for orders placed through above amazon affiliate product links.

Пікірлер: 178

@madsouris 5 жыл бұрын

Come here after Louis's video, may the guy rest in peace. This is the cruel world we live in, and we are a part of making it better

@1337GameDev 5 жыл бұрын

And here I am... at work... blubbering over hearing her joyous reaction at the end... My heart does go out to her for her loss.

@marksnexus 5 жыл бұрын

As an ex Apple employee, I want say thank you so much. Always brightened my day to help customers like these. These calls used to break my heart when we ran out of options, and I wished we could have recommended you for data recovery in these instances. I definitely agree the “we can’t fix it, so it can’t be fixed” business practice needs to change. Especially with a company who prides themselves on making devices that create memories. Unfortunately somewhere down the line, Apple lost sight of a lot of different things after Steve -  - Please keep up the great work. You touch so many lives, and that’s what it’s about- ❤️ liked and subbed.

@nbrowser 5 жыл бұрын

There's the issue desk at the Apple store...no it's not a Genius Bar...it's a issue desk cause they don't fix much...Jessa here, she's a true genius. Taking a dead phone and getting the damn thing to boot and get data from it and making someone's life a lot brighter.

@raydology9584 5 жыл бұрын

CSI...

@ohyou_6599 4 жыл бұрын

The problem is that apple realistically can't offer this service. There's no profit for it at all and filling positions would be impossible. But that's perfectly fine, you can't force them to service millions of devices at a massive loss. What Apple could at least do is give customers advice on where to go for data recovery, and make data recovery easier.

@exasperated 4 жыл бұрын

@@ohyou_6599 If there's no profit in this sort of service, how do businesses offering this sort of service make money from it?

@ohyou_6599 4 жыл бұрын

@@exasperated There's no profit for Apple, if they offered the service in store, I meant.

@yoshix3277 2 жыл бұрын

@@exasperatedif you ask gow they get money? First of all, they Misleading Costumer (something like You have to Change Logic Board, Bullshit Water indicator, something like that not related from problem), then Bumping the price that almost similar To buy New one, that's how so called "Genius" (in Acronym) get money. They want To killed third party but their provide service center as good as Truck Dumpster.

@Joel-hr1uw 3 жыл бұрын

A wonderful example of why repair can restore faith in humanity...

@electrobreach3251 5 жыл бұрын

Oh God! My heart just jump out of my chest and I have to picked from the floor, when I hear the voice of that poor woman. hard very hard.

@QsTechService1 5 жыл бұрын

I remember watching this live Awesome work you did Jessa Thanks for sharing

@harrvey 5 жыл бұрын

Repair techs are heroes.

@vigneshappanraj6381 5 жыл бұрын

Thank you, jessa. Love from india 🇮🇳

@sj-qn4uy 5 жыл бұрын

once again, i am in awe of your work to get this phones data back up for the family!! you truly are an inspiration to us all. many thanks and love from me here in the UK.

@VarHyid 5 жыл бұрын

*Apple* (or some forum user endorsed by Apple by being marked as "correct"): "If you didn't back it up, the data is gone and no one can recover it." *Jessa* : Hold my beer...

@MELL09494 5 жыл бұрын

Lovd this lol

@raydology9584 5 жыл бұрын

😂

@kantil6537 4 жыл бұрын

@varhyid nah its hold my diet coke :p

@michael1stay251 5 жыл бұрын

I wish KZfaq was at least 50% this good and fulfilling. Thanks

@SteinErikDahle 5 жыл бұрын

It IS, you just have to be careful to choose the right people/channels. KZfaq can be whatever you choose it to be, it's all up to you!

@chilldudemanguy 5 жыл бұрын

Even if the reason that the phone was there in the first place was absolutely tragic to say the least, this was so exciting to watch. I imagine it being even more exciting having practically gone through the repair and finally seeing that apple logo in the end. And then delivering the news, I lost it. You’re the best Jessa!

@robertcalkjr.8325 5 жыл бұрын

Thanks, that was great! I'm glad that you were able to help her out!

5 жыл бұрын

Jessa, you got me crying. Thanks, and may God bless you.

@NefariousElasticity 5 жыл бұрын

I admittedly haven't watched the entire video yet, but the first 5-6 minutes were super powerful. Thank you for taking the opportunity to present the video that way, and keep up the great work.

@jeffcole5708 5 жыл бұрын

Respect your work as always, especially with this one.

@Ripper13F1V 5 жыл бұрын

Sobering. Thank you for the great work. Truly fulfilling to be able to help someone get back a little.

@steveschlackman4503 5 жыл бұрын

This was heart warming.

@TCRSCircuit 5 жыл бұрын

I remember watching this live. Truly sad story.

@11busyboy 5 жыл бұрын

Hello Jessie. First of all I found your channel through Louis Rossman's channel and I have subscribe to your channel. Very emotional video. Sorry to hear about this tragic loss. I don't know why people think like this. It is disturbing to hear about things like this. I think the guy who did this has not been given enough justice. All I have to say this is an awesome thing you have done for this family. Blessings to you for doing this recovery. My prayers to family for the loss.

@mikebolton2388 5 жыл бұрын

Wasn't it life in prison? That's about the best justice you can give. My prayers to the murderers family. That must be tough knowing.

@11busyboy 5 жыл бұрын

@@mikebolton2388 I did read the sentencing. Yes 50 years should be good enough as long as he never gets out of prison that will sufice me. We live in a multicultural society and I believe that no person should be judged this way. Just a thought.

@TheSecurity16 5 жыл бұрын

I swear someone is chopping onions somewhere nearby.

@DsinghMundae 5 жыл бұрын

Yes

@DsinghMundae 5 жыл бұрын

Theressa Yeah

@supme7558 5 жыл бұрын

@SteinErikDahle 5 жыл бұрын

At your place too?

@SteinErikDahle 5 жыл бұрын

Onions everywhere...

@DJcyberslash 4 жыл бұрын

Much love and respect to you for taking the time to really talk about this important but often just brushed off societal issue that is happening world as end especially still in the United States. I was in disbelief when you said it was blood that was all in the phone, that's unimaginable too me. I hope things progress at a even more rapid pace towards a more positive future.

@remlatzargonix1329 5 жыл бұрын

This is a touching story. Thank you for the work you do.

@blockbertus 5 жыл бұрын

Thank you very much, Jessa!

@GearReviewDepot 5 жыл бұрын

AWESOME! Much respect you!

@geoffhoweth 5 жыл бұрын

👍👍Damn I didn't think you could do it Jessa.Not the data recovery we all know you can do that. But you brought me to tears .Keep on doing what you do and keep on taking that Bite out of Apple.👍👍

@MonsterSound 5 жыл бұрын

Fantastic. You are so inspirational. It is very important that you are sharing yourself on KZfaq and teaching others. Peace.

@wouldstock1 5 жыл бұрын

Great work! Absolutely heartwarming to know that you have saved precious memories of their lost loved one.

@graywaveautodiagnostics9389 5 жыл бұрын

You are amazing. This was really touching. Great work!

@densmith1234 5 жыл бұрын

Great story and another excellent data recovery job. Thanks for sharing!

@davidquikpic6823 5 жыл бұрын

Thank you for sharing this. Awesome work by an awesome person for another awesome person. Sending prayers to his family.

@FortyTwoAnswerToEverything 5 жыл бұрын

God damn it, I'm in a public place and got teary eyed. You're awesome!

@TMHerron 4 жыл бұрын

I live not far from that bar, and remember that night. I'm glad to have found this video and thank you and your team for doing this for the family.

@IansTech 5 жыл бұрын

That was so amazing you got the data, such a tragic story but you hopefully brought some peace to the family being able to get his data back.

@dipi71 5 жыл бұрын

Just what I wanted to write, Ian. Kudos to Jessa! Also, a question: instead of trying to fix everything around the flash storage, wouldn’t it be easier to just desolder those standard flash chips from the proprietary Apple board, transfer them into a Raspberry Pi or Arduino (e.g. using cheaply made adapter boards) and dump their contents that way? The data then could be further inspected with Xcode and maybe an iPhone simulator. Or is encryption always a problem?

@0xbenedikt 5 жыл бұрын

@@dipi71 That is unfortunately not possible. The flash is encrypted by the CPU and the key is only known to the original CPU and cannot be extracted. Cracking is also no viable option, unfortunately.

@dipi71 5 жыл бұрын

@@0xbenedikt I see. That’s good for privacy but bad for recovery. (I wonder if the flash data would even survive the heat of desoldering anyway.) Just another reason to back up phone data regularly, people! :-)

@ForOurGood 5 жыл бұрын

You provide a priceless service! Thankyou for being.. you ;-)

@XSpImmaLion 5 жыл бұрын

Sad times we're living in, but people like Jessa gives me hope. Congrats for the work, thanks for sharing the story, may Srinu rest in peace, and may his family find at least a little bit of comfort with the memories that were retrieved from that phone... we have to keep working towards a future where tragedies like these do not happen anymore.

@ewoodley82 3 жыл бұрын

Here I am, a nearly 40 year old grown ass man, crying over this. I remember hearing about this as someone who lives in Iowa, rather than a national story. The whole thing is messed up and serves as a shining example of how epidemic racism continues to be in..... certain areas of this country.

@Craigcul 5 жыл бұрын

Hi Jessa well done, going down the "rabbit hole" for a good cause. Helping giving something back to a family that lost so much.

@bradholtz8121 5 жыл бұрын

I’ve watched 4 of your videos tonight, quite a bit of time and I love it. Definitely a new sub.

@mlynch001 5 жыл бұрын

50 years? This wrong in so many ways! Thank You for re-sharing this story, I missed this the first time around. I hope we can all be just a bit more tolerant and understanding of others after watching this.

@dalltex 5 жыл бұрын

Should have a warning- tears ahead! What a great service you do Jessa!!

@rezmedic57 5 жыл бұрын

Such an emotional video.... Great job getting those precious memories back for her.

@supme7558 5 жыл бұрын

Ya all his dic pics

@mrpedrodrodriguezsr7628 5 жыл бұрын

That last part of the video brought tears to my eyes ! What a beautiful thing you did for that family. Apple's service center could never do something so human for them. GBY Jessa !

@elfredii2348 5 жыл бұрын

You're a wonderful human being.

@grabasandwich 5 жыл бұрын

I haven't watched many of your videos, but this one was incredible.

@RealButcher 5 жыл бұрын

Man.... my eyes are leaking!!! Thanks Jessa and other lady. :-)

@pubgfreedom3265 5 жыл бұрын

Thank jessy for fixing it

@greenthumbgaming 4 жыл бұрын

so sad and such good work

@johnamazing669 5 жыл бұрын

I proof of all of your guys who resisted to get a repair for a device. You and all of other repair shop is really a hero. That doesn't care how the device were no matter is dropped in a drain system that full of human waste and now a device that covered by blood. OMG I wouldn't have that much confidence to open a full of red human blood device.

@BrandonMcBain 5 жыл бұрын

That's awesome, soo glad to hear that

@nitinverma11 4 жыл бұрын

Jessa you have earned nirvana! You are a saint.

@richardevans2829 3 жыл бұрын

The world needs more Jessa's....

@wirdy1 4 жыл бұрын

Wow, just wow.

@BankruptBassplayer 4 жыл бұрын

Mrs. Jones, You are an Angel.

@gasser1ify 4 жыл бұрын

you are absolutely amazing

@thiefrules 5 жыл бұрын

I remember watching this live, damn...

@lasersimonjohnson 5 жыл бұрын

Wow... actually bought a tear to my eye. Fantastic work. Apple would have turned it away which is shamefull.

@adiposerex5150 4 жыл бұрын

Humanity is a gross mistake that got out of hand. Jessa is a shining light of tolerance.

@gautiergary8604 5 жыл бұрын

Here, have some internet hugs ! I really look up to you.

@shadowsong1 5 жыл бұрын

6 well spent hours.

@SilverTopFlyer 5 жыл бұрын

I will spread this story as far and as wide as I can. I pledge my undying respect to those who learn from this. LISTEN AND LEARN

@boompow2254 4 жыл бұрын

You are my spirit animal. This was though to watch, it is crazy.....that feeling you get. Just remember that not all is lost and everything old is new again. Not the data, nor his memories. We might not be able to change this test, but we can shine a little light. We forget about the marketing, and the hours, and the money and the sleep, and, no matter what field we are in, we can be ...human.

@artsandtechnology 2 жыл бұрын

no words needed ❤️❤️❤️❤️❤️❤️❤️❤️❤️

@microsolderinglab 5 жыл бұрын

Awesome work 👍👌

@GeoSam 5 жыл бұрын

Amazin!!!

@sharfazhameed6382 3 жыл бұрын

Jessa is the boss n her detailed informations like encyclopedic 🙂

@lawwdogg1digr 4 жыл бұрын

I’m done. Smol slurp. 30 minutes later... Genius!

@AppleRepairLady 5 жыл бұрын

I still remember this from 2017. And again i'm in tears. What a wonderful thing you did for this family. What a amazing repair.

@mrgrumpy5116 4 жыл бұрын

well done ..

@2fas4me2 5 жыл бұрын

Okay, this is one more reason for me to get involved with micro repair. Today I meet with people that have the funds I need to get to New York. Wish me luck!

@ethanchow9170 5 жыл бұрын

Plzbro solutions are the flexion faults, (i6 baseband u1,v1; Touch ic m1; audio ic c5 etc

@christiancarter7563 4 жыл бұрын

I’m from Kansas so that hits home

@jonminer9891 3 жыл бұрын

Hi, Jessa. I don't understand the date on the video, but no matter. It was a very good achievement for you to recover this phone. I am sure it will mean a lot to the victim's family. Thanks for sharing! Stay healthy!

@coldfinger459sub0 5 жыл бұрын

Definitely brings tears to your eyes cannot even finish reading the comments. What really gets me mad and should get everybody else to understand all Apple has to say is, if you turn in your old phone we will be happy sell you a new one data cannot be recovered. And Apple help form will delete your post for questionable repair practices if you even mention that data can be recovered. I just recently lost my son and he has lots of photos on his phone and videos. And for apple to tell me they could not retrieve data off the phone there is no other choice but to just buy a new one it’s unrepairable. I have one word for you “Apple YOU CAN GO TO HELL YOU MONEY GRUBBING LOW LIFES !!!” .....

@raydology9584 5 жыл бұрын

👍👏👏👏

@davidnelson3026 Жыл бұрын

At least Once in our life time, we all need to make a difference . .

@andreforcier97 3 жыл бұрын

Just watched this today (Oct 7th 2020) 🥺 but wow!!!! 👍✌️

@amiadaron 4 жыл бұрын

Greetings from India. You gave us a good vibe

@jamie1234591 4 жыл бұрын

I got something in my eye at the end of that.

@blakegriplingph 5 жыл бұрын

My prayers and condolences to Srinu's family and friends. Acts like this are nothing but disgusting and appalling, and just goes to show how people should know better than to pick on immigrants like him especially as those who take the mick out of the likes of Srinu are descendants of immigrants to begin with. I am glad you used your skills for good and to help out on his family's grief and recovery, and to the man who carried out this heartless killing, shame on you and your bigoted ilk.

@MyEveryOpinion 5 жыл бұрын

Made my heart sink when you mentioned it was in Olathe, KS. I nearly forgot about the incident.. I'm about an hour away from Olathe and visit there frequently. It's chilling when things like this happen so close to home. I've ran into odd encounters around the Oak Park Mall that I couldn't be sure what was going on. Last time I visited, there were some scared young adults (black and latina) trying to get out of sight and hide from this white family, with a rather enraged looking woman (presumably the mother). I tend to lean towards sympathizing for the minority in most cases because of the rise of hatefully driven outbreaks occurring in the states. I never learned what had happened. So, I can not say who was the guilty party but it hurts my heart that people can be so hateful and malicious towards others for being different.

@beanstalker3292 5 жыл бұрын

Every damaged phone has a back story.....

@bhirawamaylana466 5 жыл бұрын

To bad Apple want their consumer to forget about the past with their stupid policy.

@edrumsense 5 жыл бұрын

2:42 minutes in and I am already crying...

@tamarabuxton2516 4 жыл бұрын

R.i.p. Srinu ❤

@blankschematics3277 5 жыл бұрын

To man's blind indifference to his fellow man

@jaykiwi1345 5 жыл бұрын

Is the original live stream still up? I know that the last bit is missing but I still want to watch it. I like listening to you talk out loud while working it’s quite jarring with the edits

@JessaJones 5 жыл бұрын

Yes-it is 2hrs and 45 minutes. Search the channel for Olathe and you may be able to see the whole stream on some browsers

@1000bombo 5 жыл бұрын

Some people don't think before act, and some people think within the moment, and that is not wrong, but the things they do at that moment, they know exactly that they are doing something wrong or right, and the problem is they decide to do it regardless if they are making it worse. Sorry for my English. Thank you for making things possible, keeping right for repair up. Curious question, did they pay more for the data recovery?

@mikebolton2388 5 жыл бұрын

Fitter, happier, more productive

@th3cub350 5 жыл бұрын

#Feelsgoodman when our technical knowledge bring some life and hopes in the heart of people, priceless moment T-T

@rsuryase 5 жыл бұрын

What software is that to change camera scenes?

@knealfo 5 жыл бұрын

I don't think it fair to call that one a kind of standard rabbit hole but rather a tenacious effort to get it done in a very special case, your knowledge of that board is obviously vast and that phone was in the right hands, I think apple should contract you and your team as specialists and that would be the right thing to do.

@filthylucreonyoutube 4 жыл бұрын

We are not growing more and more intolerant, we have _never_ been tolerant of one another. Tolerance is something that takes full effort, full-time, in order to be achieved. It's our _shared_ challenge, from the creator.

@markpinegar2191 5 жыл бұрын

Hello Jess… I have been enjoying your KZfaq channel fot much of my day. Your work is important in many different ways. This video is so emotionally charged, that it is tempting to simply dismiss the details of this phone’s history so that we can avoid considering the implications of it all. When it comes to my own “presentation” of who I am, it has been a significant struggle to include the fact that I have HIV. While it is true that HIV infection is now a medically manageable illness, much like asthma or diabetes, the same cannot be said for those who have been infected with fear and hatred. These ailments can only be cured in ourselves and in our communities by admitting that we are addicted to ignorance. Here is a question for you ... how can you be so certain that the gentleman who owned this iPhone was not infected with HIV? The question is obviously moot...but only when you consider that the “mean joke” you mention only makes sense if we all return to the mid 1980’s, when AIDS was destroying entire communities of gay men, and a far smaller number of others. Let me be clear: there was NEVER ANY CHANCE of infection from the iPhone you repaired in this video ... even if this man’s blood was toxic with HIV. HIV is a virus that dies immediately when exposed to air. This is one of the reasons that make HIV very difficult to become infected with. What we know about HIV and AIDS today is so beyond our understanding of the mid 1980s, that it is difficult to grasp the reality that STILL EXISTS in the world today: human beings are still persecuted because of their HIV status. Even in the US and Canada, and particularly among women of color and those living in rural areas, HIV and AIDS are Very real and very deadly MONSTERS OF THE MIND. And monsters can only be defeated by first turning on the lights and staring them down with the courage to learn the truth.

@matildaharden1064 4 жыл бұрын

Thank you for speaking about tolerance. I know all too well about intolerance in the world. I am a completely straight guy who wears heels and has both ears double pierced along with wearing nail polish. I get slot of hate, but thankfully slowly people are starting to accept me or leave me alone since they see that changing me isn’t an option.

@DeepPastry 5 жыл бұрын

Liked the "Pet" metaphor. Both that it's important to recognize it, and also the acknowledgement that it isn't a totally bad thing. It doesn't take long for bad management to go from "no pets", to not bothering to fix anything ever (see Apple).

@wyokaiju992 5 жыл бұрын

If its just a handful of chips that makes up the secure enclave system, then theoretically you should be able to swap those chips onto another board and it would work, yeah?

@GeekBii 4 жыл бұрын

Then you would have to swap all those chips in the new board and that means heat the nand memory at least twice. Heating the nand is not the safest solution. you could end up damaging the memory and lose any hope of restoring the data. i thing even in this case, if the cpu get damaged, it would be difficult to restore the data since the cpu was not backup (secure key think) with a chip programmer.

@DAMenMAD 4 жыл бұрын

Is it possible to recover the data without the code or fingerprint????

@tuesdayskittens 3 жыл бұрын

♥️

@kenrobinson8522 4 жыл бұрын

Tears............................................................

@supme7558 5 жыл бұрын

For someone who knows what they're doing she sure seemed surprised that it's fixed

@GeekBii 4 жыл бұрын

She was more happy i would say. Sometimes even when everything looks good, hidden things could avoid it to work. But you don't seem to know that much about electronics repairs.