Track Phone Number Clicks with Google Tag Manager and Google Analytics 4

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Analytics Mania - Google Analytics & Tag Manager

Analytics Mania - Google Analytics & Tag Manager

Күн бұрын

Learn how to track clickable phone numbers on your website with Google Tag Manager and Google Analytics 4.
These clicks will be visible as events in your GA reports.
=== LINKS ===
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#googletagmanager #googleanalytics4

Пікірлер: 115
@davidkearney1951
@davidkearney1951 Жыл бұрын
I can't believe I've watched hours of tutorials and read probably hundreds of Google support pages to find this info here in 10 minutes...thanks for explaining this so clearly and quickly!
@ToxicFlame100
@ToxicFlame100 Жыл бұрын
right? I was the same, and I waited and waited for one of the google ads people would call me and do it,
@clemchooi
@clemchooi 4 ай бұрын
same to me too !
@globalspexmarketing
@globalspexmarketing 2 жыл бұрын
Thank you so much for this! We are starting to collect variables and events as we switch from GA Universal to GA4. What a great find!
@Adrian_Marmy
@Adrian_Marmy Жыл бұрын
I have seen many tutorials on Google Analytics and Tag Manager and you cover by far the most potential problems for any step. Had I found you earlier I would have understood everything so much faster.
@niezaleznifinansowo1487
@niezaleznifinansowo1487 Жыл бұрын
Great Video! I watched a ton of google videos and was lost with all of them. You explained everything so well and I can do things on my own now. Thank you so much!
@elevabrandingedesign2209
@elevabrandingedesign2209 2 жыл бұрын
Thanks Julius! Your teaching is really fantastic. Even with many details and complexity, it is very clear to understand all this. As soon as I can, I want to buy you one or several coffees
@fernandotravels
@fernandotravels 2 жыл бұрын
Thank you for explaining without making it complicated.
@positivelydark
@positivelydark 2 жыл бұрын
Fantastic video Julius! Incredibly helpful.
@amatuer2
@amatuer2 Жыл бұрын
Thank you very much ! Very valuable ! You are an excellent teacher! As a newbie, this is so easy to follow.
@victoriaanneberman3819
@victoriaanneberman3819 Жыл бұрын
So helpful and comprehensive! Wow. Thank you.
@chrisariasnow
@chrisariasnow 2 жыл бұрын
Thank you for this tip. Huge help. You're the best.
@salmanmehmood
@salmanmehmood 2 жыл бұрын
DAMMNNNNN! Great Video!!! Google Tag Manager has been a pain to understand as a Google Ads Specialist. You've just made it so much easy as most of my clients rely on phone calls!
@namle1818
@namle1818 2 жыл бұрын
Thank you very much for sharing. Great video as always
@rahimhuda
@rahimhuda 2 жыл бұрын
Thank you so much Julius 👍
@reddine_ba
@reddine_ba 2 жыл бұрын
Amazing work Bro! Keep it.
@jordandick261
@jordandick261 2 жыл бұрын
Excellent video. Very well done.
@rosscheeseright8722
@rosscheeseright8722 Жыл бұрын
Your videos are the best.
@venkateshbetageri1385
@venkateshbetageri1385 11 ай бұрын
Thank you for such a valuable information.❤
@elizatuturman1251
@elizatuturman1251 Жыл бұрын
Very helpful, thanks!
@mdtanbir3723
@mdtanbir3723 10 ай бұрын
Your content vary vary helpful Thank you 💙
@balhallak
@balhallak Жыл бұрын
Very helpful, thank you.
@brixwork
@brixwork Жыл бұрын
Hah missing the variables was my problem! Enable variables first and all the doors open!!! Beauty.
@Podnosnikipl
@Podnosnikipl 2 жыл бұрын
Thank you very informative video. For E-mail tag do I have to create another custom dimension?
@localfirstseo8115
@localfirstseo8115 2 жыл бұрын
Very good article
@fabiovitorio1815
@fabiovitorio1815 2 жыл бұрын
Thanks for your help!!!!
@dobromirgenov1095
@dobromirgenov1095 Жыл бұрын
Thanks, works for me! :)
@aussieinjurylawyers
@aussieinjurylawyers Жыл бұрын
very helpful thanks so much :)😀
@islamshoukat1101
@islamshoukat1101 2 жыл бұрын
Thank you, Buddy, in fact, Thanks A lot really very Helpful For me to Track my Phone Numbers.
@yuriykabanets7665
@yuriykabanets7665 2 жыл бұрын
Thank You!
@JackyDeKlerk
@JackyDeKlerk 3 жыл бұрын
Love your videos
@glassfullmedia3765
@glassfullmedia3765 2 жыл бұрын
great update thanks
@nukathottivenkaiah9810
@nukathottivenkaiah9810 2 жыл бұрын
Thanks A lot really very Helpful For me
@digitallymanish7148
@digitallymanish7148 Жыл бұрын
Nice tips 😊
@OnlineCollegeofArtandDesign
@OnlineCollegeofArtandDesign 2 жыл бұрын
Very useful thank you
@EuropefactoryEu
@EuropefactoryEu 2 жыл бұрын
Thanks!
@emilvallagruppen2829
@emilvallagruppen2829 2 жыл бұрын
Amazing! But when i tried to do the same for the email address click and was about to create the custom dimension I could not put in the link_url in the event parameter field. It just said I could not use it. Can I just use link_url once? and if that is true what should I enter in the event parameter field then?
@PeeexFishing
@PeeexFishing 2 жыл бұрын
Very helpful cheers
@strawtoro
@strawtoro 2 ай бұрын
thank you very much for the video. Would it be possible to trigger the event only if the user device is a mobile phone?
@neverfeltcloser
@neverfeltcloser 6 ай бұрын
Great video! I am going to try it when i get home. Question! Is there a way to track IP of the visitor thst clicks on the link? Need to find a way to attribute certain leads to the click to call action.
@Lishmanscore
@Lishmanscore 2 жыл бұрын
Many thanks for the video. I have set up GA4 link click event tracking for phone calls and email within GTM. Now I need to connect these tags to my Google Ads account for PPC conversion tracking. Do you have a tutorial on this, or any layman advice you could leave in the comments section? George
@nirmalkumarra1818
@nirmalkumarra1818 2 жыл бұрын
Yesssssss!!!! its working.
@MarceloOtero92
@MarceloOtero92 2 жыл бұрын
Thanks for your help! I have one question: at the end of the video you said "do not forget to register that phone number parameter as a custom dimension", which parameter are you referring to? the link_url one? Because you had already mentioned that earlier in the video.
@AnalyticsMania
@AnalyticsMania 2 жыл бұрын
Yes, I mentioned it before. And at the end of the video I reminded it :)
@antoine.dah35
@antoine.dah35 Жыл бұрын
Thank you very much for this tutorial. It was very helpful. Can I see, in my dashboard, how many times someone clicks on the link ?
@sunvinvideos
@sunvinvideos Жыл бұрын
This is helpful
@Peer_Resource_Specialist
@Peer_Resource_Specialist Жыл бұрын
Hi Julius I can't seem to see the event in events report under engagement nore debugview but I do see it in real time reports, i have created them twice without any success, would you be able to type up a blog post accompanying this tutorial?
@alexbarksby2305
@alexbarksby2305 2 жыл бұрын
Thank you
@saityldz4269
@saityldz4269 2 жыл бұрын
Thank You
@MirzaGluhalic
@MirzaGluhalic Жыл бұрын
Thanks bro
@UniqueSundials
@UniqueSundials Жыл бұрын
Great job. Did Contact 7 and this from your tutorials. I am looking ay buying your course. I want to find out if I have a directory page with a different phone, email and name addresses, and I want a bar chart in GA-4 to group them by number of clicks. Is that possible?
@Ephremjlm1
@Ephremjlm1 Жыл бұрын
So im not sure I understand. GA4 already has the ability to add this as a feature under the "events" tab. If we have the GA4 Configuration already set up do we still need to do this for phone calls and like lets say things like "thank you" pages as well?
@ahase087
@ahase087 Жыл бұрын
Hi, is there a mistake in the video? When you created the event parameter in google tag manager, you called it "link_url," but when you registered the custom dimension in GA4, you registered it as "link_text". The custom dimension should be "link_url" same as google tag manager, correct?
@georgesidiropoulos5720
@georgesidiropoulos5720 Жыл бұрын
Do you have to create both to google ads and in analytics to track this conversion? i mean u created in ga4 but in google ads wont show, right?
@micropixelwebmaster5918
@micropixelwebmaster5918 Жыл бұрын
awesome
@onlineshopping4616
@onlineshopping4616 Жыл бұрын
can you advertise an optin form and track sign up in google display ads?
@chwitzy
@chwitzy Жыл бұрын
When someone clicks on a phone number, I'm getting 2 events firing in GA4 now. One for phone_clicks event, and another for Outbound Clicks that GA4 has for it's Enhanced Measurements. Is there a way to make it so the Outbound Clicks don't fire when phone numbers are clicked?
@x0rk
@x0rk 2 жыл бұрын
great vid, how do we import this into Google Ads?
@zeeshanirshad5129
@zeeshanirshad5129 2 жыл бұрын
Hey Julius, I have 5 different numbers which I have to track as an individual event. If I create a trigger with tel: then it fires all 5 phone number tags, How I can differentiate it??
@antonijajuric4889
@antonijajuric4889 3 жыл бұрын
Dear Julius, I have two phone numbers, one above the other on my website. I want to track how many people clicked on office phone, and how many on mobile phone number. They both are starting with "tel:" in the click url, but the number after is different. What should I use as a variable while creating the trigger, click url or click classes that my developer added as unique for each? I tried to find one of your videos where you explain differences between these click variables but I didn't find it.
@AnalyticsMania
@AnalyticsMania 3 жыл бұрын
Both Click classes and click URL can work. So it's up to you to decide which one to choose.
@benjaminnrlev6837
@benjaminnrlev6837 2 жыл бұрын
Awesome video, great walkthrough! Rookie question here (sorry): Do i have to manually create tags and triggers for each page on my website that has the phone number(s) that i wish to track? Or can i create an automatic fire for all pages that has the number(s)?
@AnalyticsMania
@AnalyticsMania 2 жыл бұрын
My tutorial already applies to all pages
@benjaminnrlev6837
@benjaminnrlev6837 2 жыл бұрын
​@@AnalyticsMania Oh, awesome :D
@VideoNash
@VideoNash Жыл бұрын
thanks
@maailmaparandaja
@maailmaparandaja Жыл бұрын
Hello, Julius A question regarding this event. I am now tracking phone number clicks, but I only want to count as a conversion those clicks which were done through mobile not desktop? What would be the easiest way to separate desktop and mobile and track only mobile events? Thanks!
@AnalyticsMania
@AnalyticsMania Жыл бұрын
I would do that with GTM. I would use variable #4 from here www.analyticsmania.com/post/google-tag-manager-custom-variables/ and then fire the event mobile_phone_click based on that variable. Then I would mark that event as a conversion in GA4
@SuperGhuffran
@SuperGhuffran Жыл бұрын
In my website Click URL contains only "Tel:" and Click Text contains the number, what should I put in the GA Event Tag Parameter? Thank you!
@amudhajaisankar5774
@amudhajaisankar5774 2 жыл бұрын
Is it possible to get monthly report for Phone clicks ?
@benstewart6707
@benstewart6707 3 жыл бұрын
Great video! Are you able to connect the event to UA Google Analytics, then create a goal with the phone click information that would then be able to be connected to Google Ads?
@AnalyticsMania
@AnalyticsMania 3 жыл бұрын
yes. The steps are exactly as you described. Send an event to Universal Analytics. Create an event based goal in UA view's settings. Link your UA property with Google Ads. Import that goal as a conversion in Google Ads.
@benstewart6707
@benstewart6707 3 жыл бұрын
@@AnalyticsMania thank you very much!
@tysonbravo
@tysonbravo Жыл бұрын
Very instructive, thank you. Julius, do you ever experience Debug View in GA4 just not working at all? Mine hasn't worked in days now and I keep going to my site logging events. And I followed your tutorial and everything worked. Even tested it in Preview mode in GTM and all good. Tags fired. So why would Debug view not work? This makes no sense to me. I even used Chrome Google Debugger extensions and still no data in Debug View. Also, I assume to see this Event in Reports, after you create the custom dimension you would just "Create Event" correct? I created mine and named it "phone_number_click" just like in the video. Thank You!
@AnalyticsMania
@AnalyticsMania Жыл бұрын
Maybe this will help www.analyticsmania.com/post/debugview-in-google-analytics-4-not-working/
@tysonbravo
@tysonbravo Жыл бұрын
@@AnalyticsMania yep, some other people had same problem. Turns out all I had to do was log out of my Wordpress and Bam the stream in Debug view started working. Thanks bud. Much appreciated.
@niezaleznifinansowo1487
@niezaleznifinansowo1487 Жыл бұрын
I had the same problem and your comment solved it with the logging out of WP. Thank you!
@abdulhameed7478
@abdulhameed7478 11 ай бұрын
You the real G, my debug view started working@@tysonbravo
@chandankumar-xs1fy
@chandankumar-xs1fy Жыл бұрын
Hi Julius, You want to track Link Url but you are registering Link Text in parameter value in customdefinition . Why ?
@servicioclientecarrefour4911
@servicioclientecarrefour4911 2 жыл бұрын
Hey Julius, thanks for the video first of all! What if I don't have GA4 but only UA? I tried to set-up phone and email clicks + phone and email copy and I couldn't. Have you made any video about UA?? It's so important, thanks!
@AnalyticsMania
@AnalyticsMania 2 жыл бұрын
I have a lot of Universal Analytics related tutorials in my course for beginners www.analyticsmania.com/courses/google-tag-manager-course-for-beginners/ Those who enroll get two versions of the same course: one is constantly updated and with GA4 examples. The older one (from 2020) is with Universal Analytics examples (and also the older version of GTM preview mode). The older version is still useful for many users who haven't migrated to GA4
@servicioclientecarrefour4911
@servicioclientecarrefour4911 2 жыл бұрын
@@AnalyticsMania Hey Juliues, thanks for your answer. Is there any option to pay the 2 bundles course (beginner + intermediate) split monthly or is it just a one off payment?
@mathiasflinkronnols5500
@mathiasflinkronnols5500 2 жыл бұрын
Hey Julius, great lesson as always. Just curious, isn't there a risk that Google thinks you are breaking their ToS by sending "personally" identifiable information by doing this? Or is it safe, when it's your own phone numbers and email adresses?
@AnalyticsMania
@AnalyticsMania 2 жыл бұрын
If you are sending personal phone numbers of individuals, that is breaking the terms. But if you track company phone numbers, then you should be fine.
@mathiasflinkronnols5500
@mathiasflinkronnols5500 2 жыл бұрын
@@AnalyticsMania As always 🙏 for the response
@tastyplacementanalytics4755
@tastyplacementanalytics4755 2 жыл бұрын
Thank you for this informative video. A question: we are getting about 1000 "clicks" on the phone number on our mobile website, but only about 200 actual calls. We think this is due to "Fat Finger" and accidental button presses. Is there a strategy for capturing ONLY phone calls that are meaningful customer calls?
@AnalyticsMania
@AnalyticsMania 2 жыл бұрын
Can't think of any
@tirth8141
@tirth8141 2 жыл бұрын
Can we use the same parameter and trigger for tracking multiple phone nos. or is it advisable to use a different parameter and a separate trigger for different numbers?
@AnalyticsMania
@AnalyticsMania 2 жыл бұрын
Using the same trigger for multiple phones is THE recommended way
@tirth8141
@tirth8141 2 жыл бұрын
@@AnalyticsMania okay thanks
@alsefati8839
@alsefati8839 Жыл бұрын
last step, is it link_text or link_url?
@sonusaha9052
@sonusaha9052 2 жыл бұрын
Sir How to do Conversion PHONE CALL TRACKING (should be 30 seconds and more Talktime) in Google Ad?
@pinaster0477
@pinaster0477 2 жыл бұрын
Love this video. Would love some clarity around how to use the link_url in custom definitions. All I am seeing in reporting is (not set)
@makmcqueen8634
@makmcqueen8634 Жыл бұрын
Hi Julius Is this method still working I attempted this on one of my clients sites and I am still not getting the event to fire in debug mode
@AnalyticsMania
@AnalyticsMania Жыл бұрын
Yes, it is still working
@NaveenKumarsoma
@NaveenKumarsoma 3 жыл бұрын
if we want to send same data to Facebook, How? Instead of GA Event should we write fbq('track', 'Track_phone') Is it so?
@AnalyticsMania
@AnalyticsMania 3 жыл бұрын
Use fb pixel template in GTM and make your life easier
@DonHrvato
@DonHrvato 3 жыл бұрын
FB pixel template in Google Tag Manager indeed
@sethbailey7081
@sethbailey7081 Жыл бұрын
The problem with tracking by link clicks is if a click happened on a desktop it very well could have never been an actual call. I am tracking perfectly but my Events are much higher than my actual calls.
@importadoravyr
@importadoravyr 2 жыл бұрын
Hello , in debug mode i see blank :( , any help ? thanks
@lexiriam
@lexiriam Жыл бұрын
Is there a way to track phone clicks without GTM?
@AnalyticsMania
@AnalyticsMania Жыл бұрын
Yes, gtag kzfaq.info/get/bejne/f6mXi7KZ26edZ6c.html
@anthonymendola2108
@anthonymendola2108 Жыл бұрын
How do we do this with just GA4 and not GTM?
@AnalyticsMania
@AnalyticsMania Жыл бұрын
Something like this kzfaq.info/get/bejne/iJZneNODsbrJh2w.html
@akshay6574
@akshay6574 Жыл бұрын
For me, it's working in preview mode but not on the live website.
@AnalyticsMania
@AnalyticsMania Жыл бұрын
Publish your container
@marie-linevillers7105
@marie-linevillers7105 2 жыл бұрын
I see the event in the debug mode but it does not appear under events? never...
@AnalyticsMania
@AnalyticsMania 2 жыл бұрын
You need to publish the GTM container
@charleslehnhoff7591
@charleslehnhoff7591 2 жыл бұрын
@@AnalyticsMania I still can't get it to show in Events....only clicks for everything. How long does this take to populate?
@BeFoundOnTheWeb
@BeFoundOnTheWeb Жыл бұрын
I was completely with you until the 4:15 mark.
@captaingreek
@captaingreek 2 жыл бұрын
Hello Julius. So, you created a tracking tag to track phone number clicks....So, where is your mobile????????? Do you really think that people will click a phone number on a desktop device?? Really?? Have you tested if it works on a mobile device? I had already created the tag, using different approaches (URL click, Element click, Text click...). They all worked on desktop. None on a mobile.....Your video is incomplete. Sad.
@AnalyticsMania
@AnalyticsMania 2 жыл бұрын
Yes, I tested it on mobile. Worked fine for me. And no, this is not for desktop users.
@captaingreek
@captaingreek 2 жыл бұрын
@@AnalyticsMania Actually I made it work using "Click - All elements" as trigger type and then "Click element matches CSS selector a[href*=" tel:"]" as condition. I will take back my dislike, because I read your articles and I know you're legit and know the subject, but I will leave my comment as it is, in case someone can't make it work with your way.
@yuriykabanets2057
@yuriykabanets2057 Жыл бұрын
Thank You!
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