Salesforce Web Chat

  Рет қаралды 19,183

Salesforce Apex Hours

Salesforce Apex Hours

Күн бұрын

Salesforce Web Chat

Пікірлер: 32
@gsehgal81
@gsehgal81 Жыл бұрын
Great session Sathish! Really useful for someone who hasn't configured chat before and needs a quick tutorial to get started
@apexhours
@apexhours Жыл бұрын
Glad you liked it
@abhinavanand6188
@abhinavanand6188 14 күн бұрын
Thanks for this very informative video. I'm trying to migrate to MIAW. Is there any video coming up on how to embed Embedded Messaging in LWC and expose it on Experience site? Finding it difficult to customize standard functionality.
@marcw2401
@marcw2401 2 жыл бұрын
Thank you very much!
@apexhours
@apexhours 2 жыл бұрын
You're welcome!
@raghavkharbanda9599
@raghavkharbanda9599 11 ай бұрын
Hi, Can you also create a separate video comparing "Salesforce live chat" Vs "Messaging for In-App and Web", highlighting the main differences between them? As per my understanding, both can be used to do web chats right ?
@yaminisegu7755
@yaminisegu7755 2 жыл бұрын
can i get the code that you have customized the user interface at 46:00
@youmyname
@youmyname 2 жыл бұрын
thanks Amit choudhary for setting up these sessions every Saturday
@apexhours
@apexhours 2 жыл бұрын
Thanks bhai. We will keep trying with new content
@sarinaferreira7649
@sarinaferreira7649 2 жыл бұрын
How do I retrieve logged in active user details instead of using prechat form? Possible with deployment script custom Details?
@doni6720
@doni6720 Жыл бұрын
what will happen if the customer/user close the browser while waiting for the agent to response? will the request for live agent on the agent site gone?
@sfdc-maria
@sfdc-maria Жыл бұрын
Really helpful demo
@apexhours
@apexhours Жыл бұрын
Thanks
@pavloshchur3684
@pavloshchur3684 2 жыл бұрын
Great session!
@apexhours
@apexhours 2 жыл бұрын
Glad you like it
@UmeshKumar-kg4sl
@UmeshKumar-kg4sl Ай бұрын
Hey even though i have the chat user status "Available for Chat". When i preview the vf page, the prechat form is not coming and only the offline support form is coming. Is there reason for this?
@brahmareddy7048
@brahmareddy7048 2 жыл бұрын
What is the difference between the Einstein bots and Salesforce Web Chat? is both are same?
@apexhours
@apexhours 2 жыл бұрын
Check our Service cloud training for same
@arihantseraogi5834
@arihantseraogi5834 2 жыл бұрын
wish I had something like this much earlier
@apexhours
@apexhours 2 жыл бұрын
I hope this will help now
@dheerajkotla3495
@dheerajkotla3495 Жыл бұрын
Can i do this for my custom objects because in our case we are using custom object for case creation
@DevelopersWeekend_adda
@DevelopersWeekend_adda Жыл бұрын
How to get post chat page for feedback ? Can you provide me for code for embedded feedback in post chat?
@KuttyChinnu-cx9bv
@KuttyChinnu-cx9bv 4 ай бұрын
i can't able to get contact detail..while i am connect with customers
@CartoonExpressUP
@CartoonExpressUP 2 жыл бұрын
Hi Amit I am not able to select the service setup please help me
@apexhours
@apexhours 2 жыл бұрын
Check in gear icon to click on service setup
@RajeshKumar-uk2xd
@RajeshKumar-uk2xd 2 жыл бұрын
Hi Amit, How do i embed the code in external web site
@apexhours
@apexhours 2 жыл бұрын
we will create new recording for same
@inquisitive99
@inquisitive99 2 жыл бұрын
@@apexhours Hi..Is this recording available? We need to be able to get the logged in users details in our other website securely.
@tienho8380
@tienho8380 Жыл бұрын
Can u help how to delete the name in Chat Buttons and Automated Invitations
@apexhours
@apexhours Жыл бұрын
We will check and get back to you
@htmltutorial1893
@htmltutorial1893 2 жыл бұрын
How to run apex class offline
@apexhours
@apexhours 2 жыл бұрын
means ?
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