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Arteza Coloring Pencils and why I will NEVER buy them again! 😳 🧿
Рет қаралды 54,251
Күн бұрынI am so disappointed with the Arteza Color Pencils. 😱
😡 Arteza Professional? Colored Pencils, Set of 72 Colors, Soft Wax-Based Cores. Affiliated Amazon Link:
amzn.to/3wgGJ2T
👍🏼 ⭐️ Here is a list of trustworthy products.
❤️ 🥰 Faber-Castell Polychromos Artists' Color Pencils - Tin of 120 Colors - Premium Quality Artist Pencils. Affiliated Amazon Link:
amzn.to/3D1odzf
💖 The Pin-up Colorings I showed are from JoyfulColoringBooks on Etsy.com:
www.etsy.com/l...
💖 Prismacolor Prisma 150 Premium Colored Pencils Affiliated Amazon Link:
amzn.to/3WszzDc
💖 Prismacolor Prisma 24 Pencils Set Affiliated Amazon Link:
amzn.to/3D4DvTQ
💖 BTSKY 200 Slots Colored Pencil Organizer - Deluxe PU Leather Pencil Case Holder With Removal Handle Strap Pencil Box Large for Colored Pencils Watercolor Pencils (Black) Affiliated Amazon Link:
amzn.to/3XpfSNZ
❤️ Tihoo Rechargeable Electric Pencil Sharpener with Durable Helical Blade. Amazon Affiliated link:
amzn.to/3IYIzNk
💖 Springhill 8.5” x 11” White Colored Cardstock Paper, 67lb Vellum Bristol, 147gsm, 250 Sheets (1 Ream) - Premium Lightweight Cardstock Affiliated Amazon Link :
amzn.to/3Hg09uX
💖 Krylon K01305 Gallery Series Artist and Clear Coatings Aerosol, 11-Ounce, UV-Resistant Clear Gloss Affiliated Amazon Link:
amzn.to/3iTifJZ
💖 Mythomorphia Coloring Book: Thank you Susan! Affiliated Amazon Link:
amzn.to/3J2z6og
💖 Unicorn Makeup Brushes 10pcs Affiliated Amazon Link:
amzn.to/3XqM9Es
💖 21 Pcs Blending Stumps Affiliated Amazon Link:
amzn.to/3WrFMj5
❤️ My Amazon Influencer Shop Page:
www.amazon.com...
***Arteza and Color My World more any items or sellers here are not sponsors! I paid for these items out of my own pocket or were a gift. None of the items or vendors in this video are sponsors!
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Video edited by Kristopher Michaels
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@thefrugalcrafter 3 жыл бұрын
Thanks for the video! Here is what I think is happening here. Let me preface, I have the original 72 set and they are super water reactive and the 120 set and they are very water resistant (I did a comparison video last year when I realized it) and they were both the expert colored pencils (not the watercolor ones.) I got both sets before the pandemic. I think they improved the pencils between the 1st and 2nd batch. I think with so many factories shutting down with the pandemic last year and many people stuck at home wanting to do art they had to use any factory that could make their pencils and that is why so many people are having very different experiences with them. I really like the expert watercolor pencils as they are very vibrant and dissolve completely BUT I had a viewer say they couldn't get any color from their pencils. That's more than 2 people with different preferences or opinions. That's different product. I am very concerned because I review a lot of budget supplies and I am noticing inconsistencies over the past year that were not there before. I think because budget brands are not in control of their product like Derwent or Faber Castell (or other pro brands) are so they have no idea what they are selling themselves. I contacted a company who's budget watercolor I bought and reviewed and the 36 set was way better than the 48 and to their knowledge there wax no change in quality, it was the same paint as far as they knew. Its buyer beware now which really puts our credibility at risk ad art supply reviewers. I didn't realize Arteza raised the prices, that 120 set was about $40 when I reviewed it which ad more than fair, it's a budget pencil but they probably are selling more at the higher price due to perceived value. I got scolded by Amazon for saying the price in a review and I said it's important for someone to know what the price of a product is as they hear my review because obviously I will be expecting more from a pricey brand and something might be a great deal at $30 but a rip off at $60. Anyway, sorry for the book, I just wanted to chime in. Good luck:)
@KristophersKorner 3 жыл бұрын
Hi there Lindsay, you may be right and that is what going on. WOW only $40.00 I have noticed that many lower end pencil sets that used to be very affordable are now not so affordable and I think they are setting a higher price because they know people are stuck at home and want...need to color to relax. Shame on them! 🤬 I will be checking out your channel today. Thank you for watching and commenting. 🥰
@mcescher1957 3 жыл бұрын
so basically...this is the fault of covid too?.......figures - EVERYTHING gets blamed on covid. It's easy and nobody has to take any responsibility. sigh Thanks for chiming in Lindsay, I was just on my way over to watch that video of yours (again! lol)
@charlenecanchola6535 3 жыл бұрын
@@KristophersKorner, You must check out Lindsay’s channel! She is my #1 go-to for art supply reviews.
@ladyinblack3398 3 жыл бұрын
I have not seen such a low price since they started appearing. Everything I have been seeing in prices for the last two years has been $70.00 or more. Everyone is better off buying the Dick Blick drawing pencils.
@charlenecanchola6535 3 жыл бұрын
@@ladyinblack3398 funny you mentioned that because I was thinking along the same line. Hands down, the closest to Prismas in my opinion, are Blick’s colored pencils. I bought mine years ago, a set of 72. Not sure if they make larger sets now or not. Blick’s would definitely back their products, though.
@zoeemiko8149 3 жыл бұрын
It's easy to place all blame on Arteza or any other product creator and mind you they do own the blame for the inferior product however.. in your case the blame goes to the consumer failure of the process in the Amazon fulfillment contract. I'll explain why Arteza can't replace your order & guarantee you get their newer product. When a company signs on with, in this case Amazon, as a vendor (Arteza in this case) they send a large stock of their product to said fulfillment company (Amazon). Amazon processes the product into their system & gets it to one of it's fulfillment centers. All orders & replacements go through that fulfillment center. The company (Arteza) signs an agreement to allow Amazon to process all the physical handling of products, returns & replacements. This is why they couldn't guarantee you a replacement of their newer product. Amazon collects a fee for each sale and if an item is returned Amazon keeps it & sells it off in large pallet sales then pulls from their existing stock to replace the item. The contract prevents the company from replacing from their own stock. In this case Arteza did all they could do for you as a customer. They authorized Amazon to issue a refund for the amount you spent for your colored pencils. This gives you the opportunity to purchase directly through Arteza where they have more control over which version you get. You'll run into the same process when you purchase anything from any online fulfillment retailer be it Amazon, Walmart, etc.
@KristophersKorner 3 жыл бұрын
I wrote to both Arteza's main company (Clearly said that in the video) and to the seller on Amazon, that was also Arteza. So the main Arteza company would not help and they were the first and last ones I emailed, so no, it's all Arteza!
@mrhellotito 3 жыл бұрын
I hope more you tubers get wind of this so the information can be spread widely throughout the art community. Arteza needs to feel the effects of their blatant disregard and fix this issue. Thanks to you and Lori for sharing and getting the word out.
@KristophersKorner 3 жыл бұрын
Hell Mr. Tito, I hope you are right and they do fix it but I don't trust them to really do anything. I hope enough people talk about this problem so that other don't get ripped off also.
@janine100473 3 жыл бұрын
A high five to you for making contact with the customer service and persisting. Do they not have decent stock control/means of separating their products?😱 Those images you drew are fabulous.
@EgoBrain1 3 жыл бұрын
Yeah they should have pulled the old defective stock out before sending in the new stock.
@KristophersKorner 3 жыл бұрын
Hello Janine, Thank you so much for watching and the comment. I did not draw them just colored them but thank you, I wish I could draw like that. I hope Arteza will get their crap together at some point so people are not buying a defective product but at this point I won't hold my breath LOL.
@KristophersKorner 3 жыл бұрын
Right?!? I hate it when any person/company tries to pull this kind of thing. SOOO wrong. Thank you for watching and your comment. 🤗
@craftbyjay 5 ай бұрын
I love the voices you did. This is more or less my issue w/ the brand, it's very hard to know what series you will get (since they are basically just white labeling products)
@KristophersKorner 5 ай бұрын
Thank you, and I agree with you 100% you do not know what you get from these people.
@thefrugalcrafter 3 жыл бұрын
Hi Kristopher, Do you think there is a chance the black on the eyes on your color page smeared because of your printer ink? I am wondering because I was just comparing my 2017 arteza colored pencils with my 2019 set (both have the same numbers and they are the same number as my arteza watercolor pencils that are way more water-soluble than the 2017 colored pencils) and I don't think fixative would be wet enough to move my old set. I was looking at the arteza website for the listing of the 120 pencils currently and there are different numbers (same names tho) on those than the 72 and 120 sets I have so I think there are actually 3 different versions of these pencils floating around! Also are your pencils round or Hex shaped? Another fun fact, my set of 120 pencils are thicker and my 2017 set of 72 which I only notice because I have to go up a size on my pencil sharpener, I never noticed that before.
@KristophersKorner 3 жыл бұрын
Hi Lindsay, I know you love Arteza, I did at first myself, but with the quality issues that I, and many others, have been having, I can’t say that anymore. To answer your question, no, I do not think it is the ink in my printer. I have used the same printer, the same Ink, and the same paper for all of my printed coloring's and it has not happened before with any other pencil set. Before you ask, yes, I used the same finish as well. Some of the prints I have colored used much more black ink with thicker lines and more shading, the pine cones piece being one of them and colored with Prismacolor and Shuttle Arts. There was no problem when I sprayed that one or any of the others. Also, many comments have shown it's not just me or Lori. In this case, it’s not user error, it’s the Arteza product, which is a shame because they laid down so nicely and were good to work with until running into this issue. Hope you have a great week 🥰
@thefrugalcrafter 3 жыл бұрын
@@KristophersKorner thanks! You too:)
@tyedye571 3 жыл бұрын
After watching CMWs video, I did a water test on both my Arteza's and Prisma's. I tested them on 67lb vellum and some mixed media paper. Both brands bled on both kinds of paper. Granted, Arteza bled more, but the point is that in my experiment, Prisma's bled too. I personally don't seal my work. My mom went to art school and she told me that any medium can change with a sealant. That was told to her by her art professors. I generally keep my work in the books they come in but if I take it out of a book, I put it in a binder right away and use a sheet of acid free paper to cover it to prevent it from smearing or smudging. I'm nonprofessional. I color because I enjoy it as a hobby and a past time. I love my Arteza's. I love them more than Prisma's. I've used them with posca pens, gel pens, all kinds of mixed media. Never had them bleed. Never unhappy with them. I could write a couple chapters on how Prisma's disappoint me, but I won't. To each his own.
@KristophersKorner 3 жыл бұрын
I am very happy you like them and will keep using them. Good for you Wendy. However, not everyone is happy with them and so good for us also!
@sandywedmore1238 3 жыл бұрын
I think arteza needs reminding on what defective means, cos updating a tin won’t fix the contents!
@KristophersKorner 3 жыл бұрын
They need something that is for sure. Maybe we should all band together and sue LOL
@Vvvvvvv3 3 жыл бұрын
I love how you read out Arteza’s emails!
@KristophersKorner 3 жыл бұрын
Thank you. Storm did that tho. He is great at doing voices and he even reads books for Audible.com
@oliviarinaldi5963 3 жыл бұрын
Lori sent me here! I've been with her for years now. She said you were hilarious and I believe her. I love you already and am a new sub. I love her bc she's a smart ass like me and I see you are as well. I've bought Arteza in the past, but I have their paints. Now I'm wondering WTF is wrong with their paints. I have not used them as of yet. I look forward to laughing over coffee or a drink with you in the future. And you are a brilliant artist. Take care!
@KristophersKorner 3 жыл бұрын
Hi Olivia, I love Lori and I am so glad I found her channel. I will have many more videos to come for you to sit with some coffee and watch. I also have some old ones you may like. I hope the paints will work well for you. Please let me know how they do work when you use them. Thank you for all the kind words and big hugs. 🤗
@tamaradahlager8233 3 жыл бұрын
I have all their tube acrylics, oils and watercolor The only ones I seem not to have are the gouache. I also do t care for Metallica it so o did not buy any. I have had no problems thus far
@Colourmestressfree 3 жыл бұрын
Side note aswell I laughed so hard when you were reading out the emails and getting annoyed 😂 this is big tea in the art community 🤪
@KristophersKorner 3 жыл бұрын
Storm did the readings, he is really good at voice work. Thank you again and hope you will stick with me 🤗
@alexandrawalters8953 3 жыл бұрын
I really appreciate that you didn’t just take your refund and “go away, kid.” You’re quite right, they should not be shrugging their shoulders and selling iffy pencils. Things don’t change unless people stand up and call bullshit. Thank you for what you have done and what you are doing. 😊
@KristophersKorner 3 жыл бұрын
Thank you so much Alexandra, I wanted to help people with my video and I know it has but comments like your make the nasty ones I get just fade away 🥰
@karenward4079 3 жыл бұрын
I worked in a lot of factories putting out a llot of different products, in every single one of those factories there is a code and or a date stamp on each and every product that comes down the assembly line ,so whenever a product is improved they should have a date and a time when that improved product first rolls out. So,the BS about not knowing whether they're sending you an old product or the new and improved one is a bunch of hogwash! I also would question their quality control, when I worked on the lines quality control is supposed to take a random sample at any time of the day or night and run it through multiple different types of tests. If there is a problem it's quality controls responsibility to bring it to the attention of the management so that that issue can be addressed..
@lovelyplanns4626 3 жыл бұрын
You are absolutely right. Even though some of these codes are unreadable to us, the company knows what every code means. There is a way for them to recognize what they are sending out. What they told Christopher is hogwash!
@zoeemiko8149 3 жыл бұрын
In this case it's because of Amazon's fulfillment contract with all the 3rd party vendors.
@KristophersKorner 3 жыл бұрын
Great info Karen, thank you for posting your comment 🥰
@KristophersKorner 3 жыл бұрын
Right?!? Such great points you both make.
@charlenecanchola6535 3 жыл бұрын
That thought crossed my mind that surely there must be something indicating info about production.
@paranoiavandroid 3 жыл бұрын
I know this video is a month old now, but with warehouse experience, the fact that they told you they have no way of picking out new or old product means that they either aren't keeping track of batches (REALLY BAD) or they don't have a new formula as most places would discount sell the old formula until the release of the new or take it as a loss.
@KristophersKorner 3 жыл бұрын
They are now telling people that they don't know anything about a "new" formula, so I think we now know they are full of you know what. 💩
@SchoolingCubs 3 жыл бұрын
Thank you, we are a low income homeschooling family and were looking at buying a good chunk of stuff from Arteza since it was cheaper than prismacolor. This helps out so much, if that would of happened my kid would have lost it.
@KristophersKorner 3 жыл бұрын
I am so glad my video helped. There are some good cheaper pencils out. Shuttle arts is one and you get 174 in the tin.
@SchoolingCubs 3 жыл бұрын
@@KristophersKorner Thanks I'll look into those. I'm liking the reviews I'm seeing the castle ones.
@lauramartin7300 3 жыл бұрын
Arteza should get rid of ALL the product and have the newer batch.. Arteza CAN'T find out by a batch number, or SKU numbers.. Never heard an automated reply. They even have an attitude!!!! Don't blame you.. They figure they give money back ...all is ok. I'm one who wants to write letters to business if something is wrong. My husband breaks my chops, Oh write a letter!!! Love your frankness. Lol.. People don't seem to want people happy. Think if they REALLY CARED about product and customer service, they would try and CORRECT IT. They probably could but would take time and lose money.. HAPPY PEOPLE Keep your business going. We try and do our best in our business to have the person happy and satisfied.. BEST advertisement...WORD OF MOUTH.. I won't buy them.. THANK YOU FOR SHARING. Be safe.
@KristophersKorner 3 жыл бұрын
I agree with you Laura and thank you for the comment. By the way my friend who got her from Arteza and they melted on paper. So she did contact the main company and they sent her out a new set and those also (not from Amazon) melted. Sooooo....
@debbyblom4117 2 жыл бұрын
You made my choice of pencils a bit better, I was doubting on getting these artesa or the prismacolor pencils. Thank you for your video on this :)
@KristophersKorner 2 жыл бұрын
I am glad I could help and you are very welcomed.
@margikfineart1328 3 жыл бұрын
I did a test on the lightfastness on Arteza Expert and it was a disaster. I used a colour swatch and I covered one part with black paper and the other left on a direct sunlight. Most of the colours faded drastically for just 7 days on my window, even the ones marked as extremely lightfast (*). I think Arteza didn't test the lightfastness at all.
@KristophersKorner 3 жыл бұрын
Wish I could say I am surprised but I am not LOL
@MrQuuze 3 жыл бұрын
is possible see results? does anyone hues get discoloured? ( imean goed dark or for example red goes brown style things some pigments does this).
@rachelm7525 2 жыл бұрын
I can see how that could be a problem for you, but you get what you pay for, I guess. Arteza are more of a budget brand, I believe, and these would be intended to be used DRY, therefore they are 'fit for purpose'. Have you reviewed their watercolor pencils? Be interested to see what you think 😏
@KristophersKorner 2 жыл бұрын
No, not yet.
@yuillustrationandsketch9677 2 жыл бұрын
I have the 48 box non watercolor . The wood has cracked on several of them, the mine breaks often. Some color slippers on watercolor or gouache surface. It stopped me from trying ANY product of Arteza , paper watercolor gouache whatever . Am glad one bad experience stopped me from further more.
@KristophersKorner 2 жыл бұрын
I am sorry that happened to you. Big hugs.
@MsBeachDragon 3 жыл бұрын
"We can't tell which one is old and which one is new?" Seriously? Too bad somebody couldn't invent something like a "lot" or "batch" number when a certain formula is changed and then integrated into a production line, especially on such a costly product. Thank you SO MUCH, Kristopher, for your informative video. I'll steer clear of Arteza and not waste a dime on a company that can't figure out simple processes or even bother to do product testing.
@KristophersKorner 3 жыл бұрын
Right?!? Thank you so much 💖
@emiliekbagge 3 жыл бұрын
I bought my first nice coloured pencils last year. I was looking at Arteza, but now I am so happy I went with Van Gogh and Tombow! You know, I always understand that there can be bad batches or there may have been an issue of some sort in distribution or whatever. What is important is how customer service deals with your inquiries. The responses you've received just tells me this is a company I do not want to get anywhere near. First time watching your videos, I love your voice acting :D
@KristophersKorner 3 жыл бұрын
Thank you so much and Yes, stick to the ones you know and trust. From now on when I get new pencils I will be doing a water test first thing.
@MultiFly5 3 жыл бұрын
Alright.....I did the water soluble test and voila. Mine are also the "defective set". I also tested the Mykanos Blue, Lemon Yellow, Rose Red, Plum Purple and Mint Green and all but the Mint Green poured on the page. I have taken a photo and am sending it to Arteza. We in Canada pay WAY more then our US friends, and if I am getting crappy product then I am going to let them know. Thank you so much for letting me know and also to Lori! I am going to let her know on her page as well. We shouldn't be cheated like this. :)
@KristophersKorner 3 жыл бұрын
Well D, looks like a big can of worms have been opened. So many of us have had these defective pencils sent to us and Arteza or Farteza as someone just called them needs to cut the crap and make things right!! I am sorry yours melted also. Please let me know what they tell you. Hugs 🤗
@MultiFly5 3 жыл бұрын
@@KristophersKorner hey, thank YOU for letting everyone know. I actually was on the "Arteza" chat from the website and they steered me to Amazon as well. I missed the "return" deadline by 1 day, but with my attached photos, etc, I have a good case. I kept getting the "run around" as well. I am not one to usually complain, but this is a serious production/quality control issue that needs to be sorted out. You rock and hopefully we can all sort this out (personally I should have just stuck with a better brand....I am noticing that)
@MultiFly5 3 жыл бұрын
@@KristophersKorner ok, Arteza got back to me from Amazon and they are sending me a replacement set. I'll let you know for sure if they are good or a lemon! I have my doubts and will probably be asking for a refund. You never know....they may be bombarded with complaints atm.....
@Aulith 3 жыл бұрын
Thank you for the video. I myself decided to boycott Arteza when I realized they are TRICKING people into thinking their pencils are lightfast. You see, typically the more stars a colour has, the more lightfast it is. Well, check inside the box. They switched it up! The more stars their pencils have, the more fugitive they are! Fucking disgusting.
@KristophersKorner 3 жыл бұрын
Hello Aurine, I will be doing a Light-fast test on all my pencils soon. Thank you for the heads up. Yes, they really are disgusting. Thank you for watching and for commenting. 🥰
@tracydananberg4511 3 жыл бұрын
the part that bothers me most about this is they TOUT themselves as artists making quality products at reasonable prices ... sorry just seems like any other company where its just about the money. i bought a set a while back and didnt like them so i gave them away lol so disater avoided....... came over from Lori :D and love your vibe :D Thanks Kristopher
@KristophersKorner 3 жыл бұрын
Well Tracy, at this point I don't think Arteza would know the truth if it hit them in the face. It's all about the money with them and that's ashame and unforgivable.
@StaceyHH 3 жыл бұрын
What? so that means they are deliberately selling off the defective stock instead of pulling it.
@KristophersKorner 3 жыл бұрын
Yes Stacey and it's sad but some people say the older ones are the ones that work OK so it's very confusing. The known fact is that it's a big gamble if you buy them, if you get a good set or not. At their price, it's not worth the risk.
@StaceyHH 3 жыл бұрын
@@KristophersKorner Right? Especially when you can get Coloursoft for a few $$ more, or a handful of other reputable pencils. It's not like the Arteza offers anything else in this pencil that makes it "expert," like yanno... Lightfastness. *cough*
@kathleenbrowne198 7 ай бұрын
Thank you, you saved me money. I will never buy from this company, taking it out my Amazon cart now. Thanks
@KristophersKorner 7 ай бұрын
You are very welcome.
@angelashortall9778 3 жыл бұрын
Im that girl btw. I was using my KIngArt pencils and I added my Caren D'ache on top and then ruined the whole picture. but now there two videos and I feel responsible. I dont have a platform to warn people, so thank you for doing it! KING ART DOES IT TOO. AND THEY ARE ACTUALLY WORSE
@KristophersKorner 3 жыл бұрын
Hi Angela, So YOUR THE ONE! LOL just kidding, thank you so much for bringing this to Lori's attention so we can all see the truth here. I am so sorry your work was ruined, that sucks, trust me I KNOW how it feels. Thank you for telling me about the other pencils I will stay away from them also. Thanks again and thank you for watching and the comment. By the way, I would love to see your works if you care to email me a pic of them.
@angelashortall9778 3 жыл бұрын
@@KristophersKorner if you can add me on facebook cause ive got them all in albums there. I do more coloring books then original work as of late. I think my muse died of the C.
@Weasel0539 3 жыл бұрын
I'm really not sold on Arteza as a brand. Really informative video
@KristophersKorner 3 жыл бұрын
Hi Angie, If and that is a big IF I ever give them another chance, it would be a year or more down the line to give them time to get their crap together.
@johaleyart114 2 жыл бұрын
I’ve owned Arteza pencils for two years, now. I’m happy with them. I still have a large set of Prismacolours, which I still enjoy. My 81 year old father has his own set of 72, that he uses in colouring books. He’s on his second set because he used up his favourite colours. LOL We’ve not encountered any problems yet, but maybe I should check my drawings. LOL But what I really wanted to say is that, even though the colours “ran” on your drawings, they are amazing, nonetheless! You can see a change, but I couldn’t. They’re all really nice. Keep up the good work. My first time here, nice to meet you!
@KristophersKorner 2 жыл бұрын
Thank you so much ❤️
@brendasnider7130 3 жыл бұрын
I have been watching Lori for years. She's Amazing I just found your channel ❤ looking forward to watching your channel now. You are an Amazing colorist. Even with the pencils are bad you still are Amazing. ❤👍
@KristophersKorner 3 жыл бұрын
Thank you so much Brenda, you made my weekend 💖
@mariatriesart8389 3 жыл бұрын
Lori sent me, as I replied to a lady named Jean who commented too, I copied my rrply to her, as this is how I feel about it. Luckily my old Arteza 72's dont break down..."Im a fellow Canadian here, $120 in Canada for Arteza when Prismacolor 150 set sells for $145 on average on Amazon Canada. I refused to buy Arteza, when they raised their prices from budget close to Prismacolor's and added EXPERT to their name. Why would I? when I could save another $25 and Im a prime member so shipping's free and I could get REAL Professional pencils?!" I'm wondering now about all the budget brands I have recently purchased lately, including the Deli pencils and so many i bought a year ago but I havent used yet...
@KristophersKorner 3 жыл бұрын
Hello Maria, I agree, save a little more money and get Prismacolor. I have grown to love them! I just got some Black Widow pencils yesterday and the first thing I did was a water test and the ones I tested were fine, no meltdown at all. I will do that text with every pencil I buy from now on.
@mariatriesart8389 3 жыл бұрын
@@KristophersKorner I am glad your Black Widows turned out ok...add up the cost off all the sets they cost the same as Prismacolor 250' sets up here in Canada. I got mine 6 months ago, havent used them yet, I hope all of ghem are ok. These videos really makes me think twice about buying budget anymore...
@gabinat 3 жыл бұрын
@@mariatriesart8389 I am curious. You say you bought pencils 6 months ago but didn’t use them yet. How can this be? You have to be the least curious person on earth! I have to swatch new pencils as soon as I receive them (plus I’d feel bad if they just sat untouched for months!)
@quiltedwithlove 3 жыл бұрын
At least you heard back from customer service even if you didn't like the answers. They did refund your money and admitted they had a faulty product and couldn't fix it because they didn't know which boxes were defective. That's more than most companies would do. I'm surprised they don't have a batch code for the new sets and could replace your set that way. Hopefully they will get this worked out and replace sets for people that have defective sets.
@karameader156 3 жыл бұрын
You see batch codes on items all the time. I'm surprised they're not even marking which factory or even a manufacture date. It would make alot of sense on a product like this.
@brianng8350 3 жыл бұрын
But they could have fixed the issue. They could have shipped it directly from their new inventory rather than blame Amazon. And they should also be replacing Amazon's whole inventory with news ones. Unless there is no new formula? The customer service sounds nice, but not 100% helpful and he is getting different answers when contacting them directly and through Amazon. Again, he is jumping through hoops.
@KristophersKorner 3 жыл бұрын
You are very right. My friend Holly wrote to the main company and they sent her a set right from the main place and they still melted on her. So it's not Amazon it's Arteza. Thank you for watching 🥰
@KristophersKorner 3 жыл бұрын
You would think that. I have a feeling they never thought anyone would catch on to this happening.
@KristophersKorner 3 жыл бұрын
I hope so but I won't hold my breath.
@susanmacdonald4288 3 жыл бұрын
On Amazon here in Canada, with the Arteza 120 set and the Prismacolour 150 set, when your break down cost of the set and numbers of pencils, the price per pencil is actually cheaper with the Prismacolor set. Guess which set I bought.
@KristophersKorner 3 жыл бұрын
Right?!? I think you will like Prismacolor and I have a video coming out in the morning on them so check it out. Hugs 💖
@loosebumpkin 2 жыл бұрын
I have brought a set of these. I'm pretty much a beginner so went for a cheaper alternative. Just as my work is improving I'd hate for it to be ruined. I will be checking these with water to see if they are Defective. I have now purchased 12 sets in prismacolour, luminance and polychromos to see which pencils I like best.
@KristophersKorner 2 жыл бұрын
Hi, how did the water test go?
@loosebumpkin 2 жыл бұрын
@@KristophersKorner Hi ya, Not good I won't be using these pencils again and unfortunately I brought them second hand so no refunds for me. I guess I can use them when practicing new techniques. Thanks for the heads up though, I would have been gutted to have created something I was proud of and it be ruined xxx p.s I couldn't stop giggles at your "it's fucking Defective line" keep up the good work. Oh I did watch another test I don't know if it was the one you mentioned. It was a colour fast test, a lady in Arizona. Guess who virtually disappeared? I think you'll get it xx
@mamalonglegs27 3 жыл бұрын
I’m a watercolor artist, and I would be pissed if it was the other way around. If I bought watercolor pencils and got wax based that wouldn’t dissolve. I 100% agree with you! Btw, I subbed, and gave you a like. I’m a future youtuber!
@KristophersKorner 2 жыл бұрын
Thank you and let me know when you start your channel.
@winterrain1947 3 жыл бұрын
I did TONS of research before I chose a set of color pencils to buy. I found Too many sets of color pencils and I had no idea what to look for. I found out that a lot of these new art product companies just appeared in the last few years, around the time that the adult coloring trend became a trend. So I knew they were probably not trying to create a wonderful product. They are just jumping into that "cashgrab" trend. I ended up getting a set of Scholar color pencils which are the student set of Prismacolor. IMO they are the BEST value I have ever gotten for the money. At the time I got the 60 set for about $24
@KristophersKorner 3 жыл бұрын
Yes, with the pandemic many "New" pencils came out of no-wear and that is the problem as they are all crap. Best to stick with the older ones.
@nancydubin9328 3 жыл бұрын
Been following this dilemma. I have noticed a drastic decline in Amazon service re: sales since September, including the fact that they have outwardly lied to me about availability of a product. They just dont care and obviously neither does Artisan. Anyhow, thats how Amazon choses to handle their customers. (I removed about $2000. worth of items off of my "lists" that Ive been whittling awsy at little by little as this proves money means everything and customers mean nothing.
@KristophersKorner 3 жыл бұрын
Hi Nancy, It's sad that Amazon and Arteza are doing this to people. I am really sorry you have had so much problem with them. Good for you to stop dealing with them. If every does, including me, they may get the msg.
@saturnraine 3 жыл бұрын
THe softness in the pictures of the ladies reminds me when the women were on original star trek were shown fuzzy and sexy.. I think you created wonderful pictures based on this analogy.
@KristophersKorner 3 жыл бұрын
WOW I had not thought about that. Thank you. Wish I could say that is what I had planed the whole time, but it's not LOL. Thank you so much 🥰
@Butterfly8593 3 жыл бұрын
Awww man, I was going to get that tin! Now I’m too nervous to get them. Thanks sooo much Boo😘
@KristophersKorner 3 жыл бұрын
Hello there, you can still get them but know it's a 50/50 chance at best you get the good ones. If you do get them do the water test first thing so you can return them if they melt. 😉
@Butterfly8593 3 жыл бұрын
@@KristophersKorner Hah! Not! Especially how they nonchalantly handled things with you! Nope they not getting my money!
@KristophersKorner 3 жыл бұрын
@@Butterfly8593 👍🏼
@deedeebattle2522 3 жыл бұрын
Arteza 120 @ $78. Prismacolor 150 @ $85. 30 more pencils for $ 7..please DO THE MATH! Go away kid, you're bothering me, I'M ROLLING, DANG!
@KristophersKorner 3 жыл бұрын
Right?!? I did not like Prisma when I first got them but it was all on me for not knowing how to use them. I am now loving them! More videos on Prisma to come. Hope you will stick around and thank you.
@ana7177 3 жыл бұрын
I bought a 150 set of prismas at $89 few months ago from Amazon and more than half of the pencils have broken leads, I got my arteza 120 few months ago from Amazo as well and none have broken leads. I regret buying the prisma set not the arteza. I guess u have to take to consideration that prismas are a risk to buy if u end up losing most of your pencils trying to sharpen them.
@atxroque 3 жыл бұрын
Came from watching Lori’s and I think it’s good for the information to be out there. Thing is they aren’t Paying ppl for all the hours put into a piece that is then ruined as yours were because of the defective pencil. Btw where did you purchase your pinups. I love Elvgrens work
@KristophersKorner 3 жыл бұрын
Hello Rebel, I agree so much that the hours of work people put into their art should not be all-for-not just because these guys don't want to warn people about their defective product. I got the pin-ups from a seller on Etsy.com "JoyfulColoringBooks" they are digital so you download them and print them. So glad you like them. Hugs 🤗
@paulinearfmann5734 3 жыл бұрын
Thank you for your honesty. For helping out the people that can’t afford it.
@KristophersKorner 3 жыл бұрын
No problem, I am happy to help I was really shocked these pencils were like this but if I can help people to know what they are getting if they buy them that is why I started my channel. Thank you for watching and your sweet comment. Today has not been a good day and you really made me feel better. Thank you 💖
@ESUTERURE 2 жыл бұрын
I've only used 3 brands of colored pencils. RoseArt which has a huge variety and goes on smooth, crayola which are boldly colored along with variety and lastly Prang which goes on like butter and never break on me. I'm looking to try other brands as I'm needing some good art supplies for my brand new online art shop business.
@KristophersKorner 2 жыл бұрын
Thanks for sharing!
@ESUTERURE 2 жыл бұрын
@@KristophersKorner Yw! I'm on the hunt for some great colored pencils. I'm liking the Fabre, Prismacolors and others.
@moniquemacaulay8270 3 жыл бұрын
Well, the moment they told you to let them know how it goes, instead of finding out for themselves, you should have known you were dealing with a disorganized company.
@KristophersKorner 3 жыл бұрын
As I said in my video I did know I was getting a run around but I wanted to see if someone along the line would know what the hell was going on, sadly no one did.
@sonjar.7400 3 жыл бұрын
Now I know why Arteza only sells the watercolor version of their pencils on Amazon Germany :D
@KristophersKorner 3 жыл бұрын
Yep. It sucks 😢
@lauralainez7897 3 жыл бұрын
In spain too.
@MultiFly5 3 жыл бұрын
Kristopher, I am very surprised. I know I was talking with customer service Friday night and Saturday. Guess what? Amazon DELIVERED my new set today AND there is no melting! I know, I am probably 1 of 1 but I am in shock!
@KristophersKorner 3 жыл бұрын
That is awesome D, I really am glad to hear it. I hope when you need new ones tho they will be as good. Congrat for standing up to them!!
@suemommie 3 жыл бұрын
Hooo boy.... glad I watched this. I have a set of the watercolor pencils from Areza which I have not tried yet. I’ll have to give them a go and see what happens. Glad I didn’t order the regular colored pencils as I have plenty of Prismacolor pencils (bought the 150 set with a 60% off coupon). For a super budget colored pencil (if you are coloring in books or just for fun) I stand by Crayola, lol!
@KristophersKorner 3 жыл бұрын
60% off? 😱 That is amazing! Prismacolor are good, I just needed some time to learn how to use them right LOL. Glad my video saved you melt away Arteza LOL
@suemommie 3 жыл бұрын
@@KristophersKorner yes, I signed up for Michael’s crafts rewards program and had gotten a 60% off coupon for 1 item - checked at the register and it was good for the set so I paid about $88 which included tax. That was an even better price than Amazon, doesn’t happen often and I’m not sure I’ll be able to replicate that amazing deal!
@Angel-rq3pi 3 жыл бұрын
Congrats!!!! That definitely doesn't work at HobLob..... PrismaColour pencila are usually "excepted" on the good coupons. Great score!
@missmeggymoo22 3 жыл бұрын
Your personality is absolutely BOMB!💞 This is the first video of yours that I’ve seen and I’m subscribing straight away!....don’t mind me, I’m just going to binge watch your other videos 🤣🥰 have a lovely day!xxx
@cazkiwinz4300 3 жыл бұрын
^^^ What she just said 🤗🤗🤗
@KristophersKorner 3 жыл бұрын
Thank you so much Meg 💖 I hope you liked my other videos but if not, I have many more to come that maybe you will 😉
@KristophersKorner 3 жыл бұрын
Thank you so much 🥰
@missmeggymoo22 3 жыл бұрын
@@KristophersKorner omg I’ve loved every single one of your videos that I’ve watched! You are honestly such a pure and amazing person! I wish I had you as a friend!😩 keep being you! Because YOU ARE BEAUTIFUL inside and out!💞💞
@KristophersKorner 3 жыл бұрын
@@missmeggymoo22 Thank you so much and why not be friends. 😉 Email me anytime
@jasline5571 3 жыл бұрын
As I said on Lori's video, if Arteza put as much effort into imrpoving their products as they do their intense marketing 🤣🤣🤣 they would truly be something else. Anyway great video! 😊
@KristophersKorner 3 жыл бұрын
Hi Jasline, I agree with you 100%! Thank you so much for watching and commenting. 💖
@tamaradahlager8233 3 жыл бұрын
Generally in lessons or tutorials you watercolor then use colored pencils for details and highlight. I have been using arteza colored pencils and watercolor pencils and have had no issues. I did have 1 issue with breakage especially in the greens. They sent a new set no questions asked. That was the first time I ordered directly from the company and I still do today. I get many items from them no major issues besides the first one I had
@KristophersKorner 3 жыл бұрын
Hi there, I am glad they have worked out for you. I only wish they had for everyone. Thank you for the tip on doing the watercolor ones first 👍🏼
@DawnBledsoe 3 жыл бұрын
I’ve never heard of spraying anything over pencils, why would you do that?
@Cyber2Go764 3 жыл бұрын
It’s like a protective layer,.Your colors won’t smudge. It’s a varnish
@DawnBledsoe 3 жыл бұрын
@@Cyber2Go764 I know what it is I just never heard of spraying over pencils
@KristophersKorner 3 жыл бұрын
A couple of reasons, one is to protect from UV rays if you have them on a wall that gets any sunlight, also to keep them from getting dusty and dirty and so the don't get smudged or scratched up. It also keeps the colors from fading over time. Hope that helps 😉
@KristophersKorner 3 жыл бұрын
👍🏼
@susanmorley6068 3 жыл бұрын
Hi I have the 72 set of arteza pencils which was bought last year and I love them. I've never had any problems with them. Also you did get a refund and a lot of people don't use liquid on there pictures so ........
@KristophersKorner 3 жыл бұрын
Good for you Susan. I guess you are one of the "Go away kid" people.
@gingerblue 3 жыл бұрын
actually almost ALL traditional color pencils artists work with fixative. Constantly. It's insane that a company claiming to make professional grade art products wouldn't manufacture their color pencils with that in mind.
@KristophersKorner 3 жыл бұрын
@@gingerblue Right?!? Thanks C.M.
@michellerenee3415 3 жыл бұрын
I came over from Come my Way, just wanted to say I absolutely loved this video. I laughed so much. You’re awesome
@KristophersKorner 3 жыл бұрын
Thank you so much Michelle 🥰
@CHICHISWEETS 2 жыл бұрын
Thank you for this honest review and demonstration. I considered the Arteza, but got the Prisma 150 instead. Looks like I made the right choice.
@KristophersKorner 2 жыл бұрын
You did 😊
@ColorfulBooknester 3 жыл бұрын
Thank you for doing this video - we are all friends and friends don't let friends unknowingly buy defective (yes I said it DEFECTIVE) pencils.. Thanks friend.
@KristophersKorner 3 жыл бұрын
Hello there, I feel the same way you do so welcome to the family my friend 🥰
@sharonneedlesfreedomsnotfr813 3 жыл бұрын
Wow those pinups are amazing..any vids of you actually doing the drawing?
@KristophersKorner 3 жыл бұрын
Thank you but I did not draw then I only colored them. I do plan to start doing some "what me color" videos in the future. God help me LOL
@charmsm1691 3 жыл бұрын
I have been monitoring Arteza ever since this blew up and because of the odd way I was able to purchase the 120 set 'suddenly' when they had been out of stock on both Amazon UK and Aretza Europe for months. This morning I woke up early and when this happens I tend to just browse Amazon. I suddenly noticed the Arteza colour pencils 120 set flash up. To be honest it does all the time...but there was something odd, so I clicked on it and the pencils were availabe from 23 February. Ineteresting....it was about 5.30 am UK time. I have no intention of buying these again but I popped them in my basket and saved for later. I did it to see how long they remained available and the price. By 10 am I checked the basket again and they were unavaiable...which is exactly what happened when I purchased my 120 set from the Arteza site - they were unavailable, then suddenly available and within an hour of purchasing my 120 set, unavailable. After they appeared as available on the Amazon site I checked Arteza...still unvailable. I have this theory...I am wondering if Arteza are sending out small batches as a sort of test - and what they are sending out is the 'new formula' - to see if the problem is erradicated before supplying them more widely. I have not tested the set I have for water solubility because I was so cross about the issue and what I believe to be shady practice, that I put them in a cupboard and that is where they have stayed - after I confronted Arteza and they gave me my money back an hour after I emailed them. I did swatch them and frankly I was disappointed after all the hype. I think this was a marketing strategy to sell the pencils that went very badly wrong. Just a thought...
@KristophersKorner 3 жыл бұрын
That is a very interesting theory and you may be on to something here. Good work!
@Adam-adyo 4 ай бұрын
Thank you very much! I was about to buy them. You're a life saver. Thank you ❤
@KristophersKorner 4 ай бұрын
You are more than welcome.
@maryk4752 3 жыл бұрын
I’ve always looked at Arteza as a bit...suspect. They like to come off as having “pro” grade supplies but they are student grade at best and they charge premium price for it, but also like to mass give away their items to influencers. I have found their paints and sketchbooks, etc. to be very inconsistent in quality. I don’t fault anyone being in a budget, but their are much better quality budget items out there.
@KristophersKorner 3 жыл бұрын
So true and it amazes me they are still in business to be honest.
@liamthewarrior 3 жыл бұрын
Yeah I bought a "watercolor" sketchpad and it cost a lot for being very small in size BUT most importantly...I tried watercolor on it and it bleeds
@KristophersKorner 3 жыл бұрын
@@liamthewarrior Well that sucks. I am sorry to hear that.
@liamthewarrior 3 жыл бұрын
@@KristophersKorner could have asked for a refund but at the time I just got into art and thought it must be my fault
@jeanthompson1135 3 жыл бұрын
$120.00 in Canada, and so are their watercolor pencils. They would not even lay down on paper, and had hardly any color. I sent them back for a refund.
@mariatriesart8389 3 жыл бұрын
Yes,, Good for you Jean!! Im a fellow Canadian here, $120 in Canada for Arteza when Prismacolor 150 set sells for $145 on average on Amazon Canada. I refused to buy Arteza, when they raised their prices from budget close to Prismacolor's and added EXPERT to their name. Why would I? when I could save another $25 and Im a prime member so shipping's free and I could get REAL Professional pencils?!
@KristophersKorner 3 жыл бұрын
Good for you Jean!! So sorry they let you down. Hang in their, there are good pencils out there, just not Arteza.
@darklingpixie9239 3 жыл бұрын
Really? That's what I have been bitching about with Arteza. No open stock but a higher price point per pencil than Prismacolor at smaller sets. No.
@RabbitTeaPot 3 жыл бұрын
Randomly came across this video because I’m expanding my art supplies & trying to get into pencils (I brought the Fabre Castles because they weren’t too expensive so if I find I can’t get to grips with pencils it’s no big loss) and daaaaamn! You’re art is AMAZING! Subscribed!
@KristophersKorner 3 жыл бұрын
Thank you so much Rabbit. I have a video coming tomorrow that I hope will help newbie's, like myself, pick an affordable but still good pencil to work with. Will have lots of videos to come to thanks and welcome to the family 🤗
@MoistMage69 3 жыл бұрын
Hi Kristopher, you just saved me $200 for those colouring pencils as I was considering buying them but I don’t have that sort of money to waste on them as I live in Australia and they are really expensive for me to start with. You are one of my new favourite people on KZfaq for being honest and showing how dodgy some companies really are.
@ginetteregimbal4882 3 жыл бұрын
Same here!
@KristophersKorner 3 жыл бұрын
Awweee thank you so much Ginette 🥰
@KristophersKorner 3 жыл бұрын
WOW that is a lot of money Kay. I am so glad my video helped you before you spent the money. When I started my channel I promised myself I would always be honest on it, even if it meant no one watched. I am lucky there are people that watch that like honesty and not smoke blown up their butt LOL.
@MoistMage69 3 жыл бұрын
@@KristophersKorner I prefer honesty especially when it comes to my hobbies and relaxation purchases and I am so glad you are this honest about the way companies treat you. And I will tell my twin sister to watch this video too so she also won’t waste that sort of money on this in the future
@KristophersKorner 3 жыл бұрын
@@MoistMage69 Thank you so much 💖
@Rhaenarys 3 жыл бұрын
I just have to argue, your two pictures of the girls while it may not have turned out like you wanted, are still absolutely beautiful and still look very well done, id even say professional. I know we are all harder on our own work, so I imagine that's why you think it turned out so bad or clown face, but please let me assure you that they are absolutely beautiful pictures that don't really look like clown faces. That's my only argument lol. Those pics still look amazing showing how skillful you are even with pencils that aren't what you thought they were. :)
@Rhaenarys 3 жыл бұрын
Also thanks for this! Wasnt considering buying from them, but I know for sure to never consider it now.
@KristophersKorner 3 жыл бұрын
Thank you, what upset me was that the one looked great until I spayed it and then they melted so I did so much work on it for that to happen. I do like the other one a lot and loved the one before it melted LOL
@KristophersKorner 3 жыл бұрын
You are so welcome my new friend 👍🏼
@DaresDesignz 3 жыл бұрын
I have watched several videos on this issue yours was very entertaining I chuckled a bit here and there. I have purchased a few Artezza products and had thought about the pencils. One thing that makes this worse that hasn't been mentioned in any video is arteza offers a biweekly pay after payment and reward points that I thought was great being a newbie with the company on a fixed income. I purchased the goush paints with the paper and brushes bundle. Was waiting to pay off that then purchase soft pastels and the pencils next.. well now after all these videos I think I'll just save up and buy elsewhere. I love mixed media and coloring ect its stress relief being disabled on a fixed income and having my money wasted and projects ruin is a definite no from me.
@KristophersKorner 3 жыл бұрын
I understand. I am disabled also and on a fixed income. I did not know they had that offer but no matter how good an offer is, if the product is going to melt when you use it and it gets wet, then the offer is just as bad. Hang in there, there are good pencils you can count on that won't break the bank. I have a video coming this week that at the end I tell how to get good deals.
@Mickey-jn8hz 3 жыл бұрын
You would think that their boxes or tins would have a number on it that you could know if the product was the “new” or the “old” product. Lori, knows very well what she is doing, she is a love and her recommendations always make super sense. She has never recommended this product. Good luck with your coloring!
@KristophersKorner 3 жыл бұрын
Thank you so much and yes Lori is amazing!
@ginnythechipplatewitch2797 3 жыл бұрын
Nice work my friends, long time ago in another lifetime I worked in a warehouse. Items came in with item #'s that go along with date made, place made, date received, date put away, ECT ... so I would " think" as a company you should know some of this information. Any who glad to see you Are back and looking Fabulous🎨📷🎨
@KristophersKorner 3 жыл бұрын
Hi Ginny, I am so glad to hear from you. Sorry I don't comment on your videos as much. I do watch them but when I am at my TV I don't get to comment but I do 💖 them. Love seeing your post on FB and such. I am feeling good, knock on wood HAHAHAHA
@terri-mariecook1313 2 жыл бұрын
I truly believe there is no new formula, I think they just wanted you to go via Amazon so they could give you the money back to get a better review.
@KristophersKorner 2 жыл бұрын
I agree!
@charlenecanchola6535 3 жыл бұрын
Haha! I love you! “It’s f’n defective!” I can see you’re a no BS kind of guy! 👍🏻 With that, you just gained a new subscriber! Oh, and I’m on my way to check my set of 120 Arteza pencils. If mine disintegrate, I’ll just keep returning each set until I get the new formula. Two can play that game! Besides, with current events such as they are, I have lots of time on my hands. 😹😹😹
@KristophersKorner 3 жыл бұрын
Hello Charlene, Thank you so much. Some people hate my honesty so I am very happy when I find people like you who like it 😉 How did your pencils turn out? Melt or were good?
@tonihall7810 3 жыл бұрын
Thanks for the info. Will def rethink my options
@KristophersKorner 3 жыл бұрын
Hi Toni, No problem and thank you for watching 🤗
@MoonSpinners 3 жыл бұрын
Oh my god! I’ve had Arteza expert pencils for ages, I haven’t used them that much to be honest, I tend to stick to prismacolor and polychromos, but I’ve seen a few people mentioning this problem. My immediate reaction was “mine don’t dissolve with water” so I got them back out and THEY DO!!!! it really surprised me. Though, I don’t know why I’m overly surprised, because I bought Arteza gouache and it’s awful, so thin and greasy. And have you noticed that most (nearly all) Arteza product reviews on KZfaq or Amazon are done by people who’ve had the Arteza products sent to them for free? I’m always suspicious when I can’t seem to find a review by someone who’s bought their stuff with their own dosh. Anyway, this was a great video, you’re highly watchable and likeable. Thank you. 👍🤗🇬🇧
@Donnie-ys7vr 3 жыл бұрын
If they received those art supplies for free, they are definitely sponsored by Arteza and are pressured to do a positive review
@MoonSpinners 3 жыл бұрын
@@Donnie-ys7vr ..exactly my thoughts about it. All the “Arteza sent me these for review” videos are biased. I’ve never found their products to be great quality, but seeing other people review them you’d think they were the greatest products in the world!
@KristophersKorner 3 жыл бұрын
Thank you so much. I am sorry yours melted also. That sucks. I have learned to love Prismacolor and have a video coming out tomorrow morning on them. 😉
@KristophersKorner 3 жыл бұрын
I did not get them for free! I paid for them and to be honest, even if I had gotten them for free I still would have posted this video. Shame on any KZfaqr that sells their soul for a free box of pencils.
@MoonSpinners 3 жыл бұрын
@@KristophersKorner ...I hope you didn’t feel my comment about people getting them for free was directed at you. I knew as soon as I started watching that you’d bought them. No offence meant. 👍
@ArtJourneyUK 3 жыл бұрын
There’s quite a few non-artist quality pencils that you can effectively “wash out” of paper by scrubbing with a paintbrush and water. Especially kid brands... they like them to be “washable” For most people using these, this won’t be an issue as they’ll be using them as dry pencils in normal colouring books. But it’s good to highlight it for mixed media artists who might use liquid in their creations.
@KristophersKorner 3 жыл бұрын
I am all for cheaper pencils as long as they say they are water soluble. Big price pencils that water makes melt need to say that in big print and in their ads.
@ArtJourneyUK 3 жыл бұрын
@@KristophersKorner I wouldn’t call that watersoluble. It just broke down. Arteza are cheap pencils at 50c each at full price. And that’s before the frequent heavy discounts they’re always offering.
@thekitchenerwitch 3 жыл бұрын
"Its fucking defective." There it is said and done. First video ive seen of yours, and im hooked. Thank you for being so real and sharing this information with us.
@KristophersKorner 3 жыл бұрын
Thank you and I will always keep it real 👍🏼
@darlastitz6767 3 жыл бұрын
I just discovered your site today. I have lots of yummy colored pencils, wax and oil in all kinds of price ranges. Just 2 weeks ago I purchased the very same Arteza pencils, 120 with the owl on the lid of the tin. After watching this video I tested my pencils and low and behold the water made the color bleed all over the place. I got ahold of Arteza customer service asking for an exchange for the “fixed” pencils. They said they have no idea when that would be so they issued a refund. This has to be costing them a butt load. Too bad they actually haven’t “fixed” the problem like they told you. Thank you so much for letting us know so that we aren’t all being taken advantage of by a company who knows about the defect but went ahead and sell them anyway.
@KristophersKorner 3 жыл бұрын
You are so welcome Darla, I am happy they at least gave you a refund. Hugs 🥰
@kendraturnage3702 3 жыл бұрын
Thank you for your videos documenting your experience with the Arteza product and customer service. I stumbled upon your video today. After watching it, I decided to subscribe to your channel as I appreciate your talent and straightforwardness. Looking forward to seeing more of your work.
@KristophersKorner 3 жыл бұрын
Thank you so much Kendra 💖 Welcome to the family 🤗
@bootie1014 3 жыл бұрын
ooof. thanks for the vid. lucky I got the good ones but I only bought the 72 pack. dont think ill get the 120 till they fix it.
@floa3355 3 жыл бұрын
I have the 72 set too
@KristophersKorner 3 жыл бұрын
Hi Mandyz, I am glad your pencils work. Wish mine had worked out as I did like them. I just feel everyone needs to know this problem before they shell out a lot of money. Hope you will keep watching.
@KristophersKorner 3 жыл бұрын
Hi Flo, are they working out for you?
@cutehoney14 Жыл бұрын
Thanks so much for This review and sharing your experience with us…i have recently thought about buying a small set from this arteza colored pencil as im looking for waxe based colored Pencil as Alternative to prismacolor and im Glad to have found this review of yours before getting them 🙏 And really Sorry for what happened to your painting 😢
@KristophersKorner Жыл бұрын
Thank you so much. I’m glad my video helped. You may want to try oil based pencils. They have become my new favorite pencils of all. I have the Faber Castell’s, but they’re a bit expensive. But if you can get a small starter set as a fiber crystals, give them a try. Happy new year.
@roxyfur 3 жыл бұрын
I love the Customer Service voiceover. Beautiful coloring!
@KristophersKorner 3 жыл бұрын
Thank you so much 🥰
@lauramartin7300 3 жыл бұрын
Wow!!! I always wanted to get Arteza pencils but couldn't afford them.. No way now. Glad I caught your video!!. I do have watercolor pencils, havent tried yet. Didn't realize there were so many different kinds.. I Need to pay attention.. lol THANK YOU FOR SHARING..
@KristophersKorner 3 жыл бұрын
You are so welcome my friend 💖
@1themom1 3 жыл бұрын
You are 100% rightm Kristopher, you and Lori. I will actually go a step further and stand behind you. I will write to Arteza and tell them it's wrong to sell products knowing they are not what people think they are buying. "Formula"? Wax is Wax. The ones you tested were not WAX. Ugh!
@KristophersKorner 3 жыл бұрын
Hi there, I would love to know what they write back, if they do. The more people that tell them they are wrong the better. Thank you again.
@1themom1 3 жыл бұрын
@@KristophersKorner I will definitely keep you posted. I tried to copy the message I wrote to them on their website for you, but I couldn't copy it. I talked about how the coloring community is like a village, but this village extends worldwide. And if a company is not transparent and accountable, we will share that with each other. I said what they are selling as wax-based pencils, are not wax and that they can choose to make it right or not. The choice is theirs. Bam!
@lucygibson288 3 жыл бұрын
Prisma & Fabre polychromes my most favourite pencils ever!
@KristophersKorner 3 жыл бұрын
Hi Lucy, I am learning to LOVE Prisma so much, I hated them at first LOL. I just wish they made a better pencil that did not break so easy but they lay down so wonderful. I don't have Poly and can't afford them but if I ever get some big time extra money I may get a set and so a video on them.
@amirahp1690 3 жыл бұрын
Last time I checked on Amazon they have a 60 set on sale for faber castel.
@lucygibson288 3 жыл бұрын
@@KristophersKorner they do break super easy! I have just ordered some Jackson’s soft pastels and some unison ones can’t wait to try those!
@KristophersKorner 3 жыл бұрын
@@lucygibson288 Let me know how you like them.
@KristophersKorner 3 жыл бұрын
@@amirahp1690 Added them to my wish list on Amazon. Thank you for the tip.
@dpdiva7216 2 жыл бұрын
I bought mine about 3 years ago. So far no problem with the one's I got at that time. But I won't purchase replacement pencils from Arteza. Thank you you for your video and information 😊.
@KristophersKorner 2 жыл бұрын
You are very welcome.
@Cheripie506 3 жыл бұрын
Lori sent me here. New Sub! I LOVE this video. Your great lol. I have a very few products by Arteza. I'm bummed I bought the 120 alcohol marker set. I was really disappointed because with the pastels it was like no color was coming out of them. So at that point I never bought anymore from them.
@KristophersKorner 3 жыл бұрын
Welcome to my channel and I am very sorry you got ripped off by them on their markers. I was hoping it was just their pencils that were bad. Have you asked them for a refund or replacement? Sorry again about their crappy products.
@debrabevis1314 3 жыл бұрын
Thank you and Lorie for this review, I have had Arteza 120 on my wish list for some time. In Aud the cost is over $100, which I have to save up for as I'm on a low income. The company should have recalled all it's stock back from the seller's and then sent out the new formula pencils, easy! Then dealt with the customers of the DEFECTIVE pencils as they wrote into them. I have deleted the pencils from my wish list.
@KristophersKorner 3 жыл бұрын
Hi Debra, I am so glad Lori and I were able to help you save some money for a not good product. They cost to much to gamble if you will get the good set or the bad set or the mixed set. Hope you will keep watching 🤗
@alisamartin1437 3 жыл бұрын
In an ideal world, they should have done a public recall, emptied warehouse of old stock before restocking the warehouse. I live in New Zealand and was going to save up to buy set. To import a set it costs $158.00 to 185.00 NZ dollars before I saw Lori"s tests and now yours. Instead I shall buy another 150 set of Prismaclors and a 174 box of Shuttle Art. Good on you, Kristopher and Lori for standing up for for the Artists and Colouristas.
@KristophersKorner 3 жыл бұрын
Thank you Alisa, I am glad you did not get ripped off. It's sad when a company won't do the right thing but thank God for people like Lori that point out the bad guys. Hope to see your part of the world some day 🥰
@alisamartin1437 3 жыл бұрын
@@KristophersKorner I agree. The world needs more people like you and Lori , people that say F#ck and call as they see it. Lol! 😀 I really do hope you make out our way. It's a beautiful country. Stay safe and keep colouring. 💞
@atxroque 3 жыл бұрын
I think the information should definitely be out their. Came from Lisa’s channel. Thing is even if they refund the price for the pencils, what about all the hours spent coloring a page that is subsequently ruined! Btw where did you purchase your PDFs, I love Elvgrens work!
@KristophersKorner 3 жыл бұрын
I agree with you 100%. I got them on Etsy.com from JoyfulColoringBooks
@loriann70 3 жыл бұрын
I shared your video in hopes that it saves someone from buying these! I just found you through Lori and absolutely love your channel! Thank you Kristopher💖
@KristophersKorner 3 жыл бұрын
Thank you Lori Ann, I hope it help people from being ripped off also. You rock!
@dgreen97 Жыл бұрын
Hi Kristopher, I found your video, quite by accident, tonight. Today I received a 72pc box of Arteza colored pencils. I had seen another artist's video after I ordered them yesterday, with a very unfavorable view of them. After watching, I cancelled my order with Amazon for these pencils and I was honest about hearing unfavorable things about them AFTER ordering. Amazon started my return immediately but the pencils had already been shipped, so I got them anyway this afternoon. I loved the colors but blending them was a real muscle and joint work out. I was glad to have had the chance to try them out and my conclusion is that they are making them un-meltable now to assure that water won't break them down. These were like dolla store pencils in that they left a very rough grainy texture that could not be smoothed out without using so much force that it wrinkled my paper trying to blend. So, this is my experience with Arteza colored pencils as of Mar. 15, 2023. Glad I found your videos! I am now subscribed.
@KristophersKorner Жыл бұрын
Sad they are worse sounding. Are you going to return them? Any you plan to replace them with? Thank you and welcome to the family 🤗
@dgreen97 Жыл бұрын
@@KristophersKorner I would love any suggestions for an easily blindable pencil. I also have arthritis in my hands. I must admit that I do own a large box of Prismacolors but they are packed and inaccessible to me right now. I am looking for something similar except for the price. I also own some oddball cheapies, and one set of Amazon pencils I love dearly but wish the colors were more vibrant. I use my pencils mostly for coloring envelopes, I love mail art and carve rubber stamps and color them in on my envelopes. Thank you for welcoming me to your family too! I look forward to your future videos. Thanks for any help with pencils you have enjoyed.
@Starchild222 Жыл бұрын
I live my life mostly as a depressive shut in (not a big selling point when attempting to make friends...lol) and I just want you to know that your comedic genius here in these and other videos you share, are in deed the best start to my sometimes dreadful day, as well as a brilliant end to my day, as I sometimes fall asleep (intentionally) to your videos, Kris. Please keep creating and know that on YOUR darkest day, there are so many people loving and supporting you. You matter, friend!!
@KristophersKorner Жыл бұрын
Thank you so much. You are so sweet. I will keep them coming for as long as I can. Hugs 🤗
@Starchild222 Жыл бұрын
@@KristophersKorner Hugs to you!!
@Vladyyy 3 жыл бұрын
Nice job, thanks for the transparency and detailed account of the situation. It's videos like these that will actual help to inform others and hold these companies accountable for selling sub par products. Thanks a lot for this!
@KristophersKorner 3 жыл бұрын
Glad it was helpful! I really want to save people the pain I had to deal with. and thank you so much for watching and the comment. 🤗
@Ross1950art 2 жыл бұрын
Are these made in China? I picked up a 12 color set of bruynzeel (made in China!!!) on sale. I found that they dissolve with water as well as solvent. The bruynzeel dissolves much smoother with water than that stuff you've demonstrated. I haven't found colored pencils that dissolve with both water and solvent before. I wonder how they manage that?
@KristophersKorner 2 жыл бұрын
Yes, all of their pencils are made in China. They suck LOL
@serenityjewel 2 жыл бұрын
Just FYI, Arteza colored pencils no longer do that. They are just regular wax pencils now.
@KristophersKorner 2 жыл бұрын
Good, glad to hear that.
@TheInnerYouCAS_K 2 жыл бұрын
I'm so glad I saw this video and of course went to see the others. After three days of weighing things out between Arteza and Prisma I went for the Atreza because of price and Prisma breakage. I have had Prisma 40 yes 40 years ago. Therefore, I knew the buttery lay down. So, just finished drawing something I was going to use the Arteza pencils on. I then saw this video as well as Color My World's and another. I was fuming. I did the same testing. Two brush strokes and the pigment was lifted right off the paper!! I just got them! So I have to go through this rigmarole for a refund? I bought from Amazon using a gift card. Thank you for doing these videos and tests. I enjoyed the chuckles too!!
@KristophersKorner 2 жыл бұрын
You are very welcome and I hope you were able to get a refund!?!
@TheInnerYouCAS_K 2 жыл бұрын
@@KristophersKorner Hi Kristopher! A few weeks ago I called Amazon and explained the problem with these Arteza Professional Colored Pencils. Truthfully, I was laxed at returning them. Maybe I was pouting. Lol. Upon initial call, I was sent a return label. Hmph! I called back today and told the customer service person I am NOT driving and going through the trouble of returning these crummy pencils through UPS. The customer service person credited my account with a full refund AND told me to keep the pencils. I had no trouble at all. Done in 7 minutes and she was pleasant. I will be sticking with the faithful but forever breaking Prismacolor. Thanks for your reply and your videos!
@Horsewoman-pt2ku 3 жыл бұрын
So i bought the 120 colored and wc set and the large wc brushpen set and large fineliner set off of ebay in August. Had issues immediately with the brushpens ans fineliners. Emailed Arteza directly and they told me to go through ebay. I contacted ebay and arteza only sold products there for a short time and did not respond of course. So lucky r u that you have a channel that they refund you whereas the no one person gets screwed. Whats up with their 100% satisfaction?
@Horsewoman-pt2ku 3 жыл бұрын
2/2. So I will send Arteza an email directly again because they are not standing behind their products. Would i buy from them again? No. Never. Just the fact they blew me off. They flooded youtube land giving free huge boxes to big channels that sung like a canary about their products because they were free. So glad you guys put out your vids about Arteza because they are not treating their customers well at all in fact very shady!!
@KristophersKorner 3 жыл бұрын
I am sorry you had the same kind of problem and thank you for posting here so we all know it's not just these pencils. I guess they feel as long as they give a refund they are good. They don't take into account the time people put into their artwork just to have it ruined. Arteza is a really bad company.
@KristophersKorner 3 жыл бұрын
Hi again, Please let me know what they say to you. I promise that even if they had sent me these for free I would have still posted this video. I can't stand KZfaqr's that LIE in their post. I promised myself when I started my channel I would never do that. Thank you again and I hope you keep coming back.
@Horsewoman-pt2ku 3 жыл бұрын
@@KristophersKorner i will let you know because they blew me off the first time so i am glad you posted your video. No one wants to complain about a product they have gotten for free but sounds like you paid for yours. Jennifer posted a video on the pencils and did a light 2 coat laydown and went across the pencils like 2x with a scratchy dry water brush. Sorry but that is not a real test. She said they dont bleed for her well yah because you need to put some pigment ob your paper and use water and paint across it 8x not 2. Sorry just irritated.
@Seductive_Psycho 3 жыл бұрын
Your channel showed up in my feed because I'm an artist ...Thanks for doing honest reviews like this..beautiful work too btw..Subbed
@KristophersKorner 3 жыл бұрын
I am so glad you found me and thank you so much for the comment. Hope you will keep coming back. I wish my friend were ok with me being so damn honest LOL.
@renmuffett 2 жыл бұрын
My NEW Prizmacolor that I just got yesterday bleed in the red colors with water. I do not have let alone use Arteza. Really you get what you pay for when it comes to art supplies. If you do professional work that needs to be displayed, then buy true artist quality like Derwent Lightfast or Caran D Ache Luminance or Faber & Castell Polychromos.
@KristophersKorner Жыл бұрын
I agree with you, PrismaColors have gotten worse and worse. I am now only using Faber Castell and just posted a video on them.
@berry_ramune Жыл бұрын
mine was fine surprisingly it wasn’t bleeding but red is known to bleed a lot as a color itself… mainly the primary colors you probably see would affect… you probably got a bad batch but mine was fine it wasn’t that bad in the bleeding let alone even tho in the assignment I had to do I had to mix art gamsol for blending purposes even using rubbing alcohol it didn’t affect it too much
@melissascoloringandmulti-taski 3 жыл бұрын
Kristopher I have subscribed to your channel. I'm glad to see you standing up to the company and the distribution company. Your right we don't know if there is a new revised product available. I place Arteza completely responsible for their product. It appears Arteza is using the cheapest formula and selling it as expert just to line their wallets at the customer's expense. Arteza should reduce their remaining products price to 19.99 and place a warning on Amazon that due to unforseen issues that they would not recommend artists or other adults to engage in professional use with the product. Let the children have the said products to play with. This should be done until every set of this product is accounted for and off the shelf. Their new formula should have distinctively better packaging and a moderately lower price as a customer appreciation price. Now they could take the older product and give it a good binder and label it for a children's line of pencils. It will cost but their customers are worth the effort.
@KristophersKorner 3 жыл бұрын
Hi Melissa, I think Arteza should hire you for their PR person because those are great ideas!! Hell, they could even give the old ones to schools and then they could get a tax break, but NOOOOO they don't have the brains or the scruples to do the right thing.
@InvincibleJ 3 жыл бұрын
I've been waiting for the Arteza Professional pencils to be restocked in the UK. I think i'll give them a miss for now. Shame. I was looking forward to finally buying them.
@KristophersKorner 3 жыл бұрын
It does suck, I mean you could take your chances that you would get a good set but even if people do get a good set, chance of them getting another good set when they have used all the ones they had is slim at best.
@maryriley6163 Жыл бұрын
Thank you for this video. Now I see that there are other artists who have had this problem with Arteza pencils. I was considering buying a set of Arteza at a clearance price. But not now, even at clearance prices do I want colored pencils that dissolve. If they can't sort out their old formula pencils from their new formula pencils then it looks to me like Arteza would like to unload the old formula pencils and it's pot luck to the purchasers.
@KristophersKorner Жыл бұрын
You are welcome and I am glad it helped you. My favorite pencils are faber Castell. Love them. Happy New Year ❤️
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