I don't normally comment on videos, but this makes me sad. I worked for them evil overlords for 4 years and I know that the consoles I took in I personally deep cleaned and tried my best to package them in a way that I would want them packaged if I was receiving them. I used everything from bubble wrap and foam inserts to packing peanuts and packing paper to secure everything. I took a lot of pride in my job but GameStop as a company cared more about the bottom dollar than morals and standards. I loved my regular customers and wouldn't trade the experience for the world, but I'm so glad I'm free.

DS shell swaps are no joke, the way the ribbon cables have to pass through the hinge is a nightmare to both take apart and reassemble

I knew when he said "housing for 3ds" it was gonna be hilarious. I do them all the time but they are not for beginers, the hinge is hard until you figure out how it works.

Surprisingly one of the best deals I ever got on a console was from GameStop. Back in late 2018 maybe early 2019 they had a GameCube bundle that was a GameCube 2 controllers, and a copy.of smash bros melee for $99. I thought it was too good to be true but risked it anyway and sure enough I got 2 oem controllers, a copy of melee in the box and the console. The controllers were fairly well used but still decent enough especially for the price as this was right after smash ultimate came out and finding oem controllers was near impossible. I am betting that deal was on the website by mistake as it was taken off a couple of days after I bought it.

Hack that 3DS and add all the game ROMs on it, it'll be AWESOME. P.s. you did NOT read this from me.

In my experience buying not new consoles from GS (and I have bought several from them over the years), "used" means they bought it from a customer in store after testing it, at best wiped the dust off the case, and then put it in a box and sent it to the warehouse to be stored until it's sold online. "Refurbished" means that the store employee found problems when testing it in store, but decided to buy it from the customer anyway. I've always had much better luck with used than with refurbished. Knowing that a console had problems at one time, and trusting that the GS refurbishment team was actually able to fix said problems, is always a bit of a gamble.

Former GME employee, they were supposed to put brown paper and air bubbles before they packed and shipped those. Pretty poor job from the employee who worked that day.

It’s so dope because when I get off work and go to take a shower, always a new upload. It’s perfect timing

At 7:30 Dude has Mannie Fresh just hanging out on his sofa while he opens boxes....😅

It's been so long, I don't remember the last time I've *been* to GameStop. I think the last time I've been in a GameStop was probably when GOW 2018 came out

The GameStop photo you used is literally the GameStop I’ve been shopping at my whole life. Wild 😂

I can always count on your videos to deliver high energy and interesting content.

So no, you didn't get scammed by gamestop..again.

At 11.48 i thought austin was gonna hands down Take the Pepsi Challenge.

Ex manager here to shed some light on Refurbished vs Pre-Owned Refurbished consoles are consoles that are traded into stores that do not fully function. Pre-Owned means that it functions. At store level, we have very limited tools to clean consoles and controllers - metal picks to get the gamer gunk from the creases, electric dusters for the vents, sanitary wipes for the shells. We (when I was there from '13-'20) didn't have any means to open the consoles to deep clean, and were discouraged from doing so. (I remember in 2015-17 that we were encouraged to use scrub pads on the glossy plastic to buff out the scratches; in 2018 and on they had us charge guests for stickers to place over deep scratches in any plastic; if pieces were chipped off externally we would have to deny it.) When consoles are traded in, they have to have not been opened (even if it was to clean the internals or do at-home repair), have to have first-party peripherals (can't trade in an off-brand Xbox controller with your console), all necessary cables to operate (power, HDMI, charging cable if necessary), and it must be able to be factory reset. Many stores are laxed on what they take in. Many stores get overly busy and forget (intentionally or unintentionally) to clean their consoles. What the hell happens at the refurb centers is a mystery and a shitshow; sometimes it's alright, sometimes it's cursed. Hope this help shed some light.

Very, VERY random... but the Game Stop picture you used is the game stop in my hometown lmao

“It’s the New York Mets” why did this make me laugh harder than it should

Hey Austin! Former Assistant Store Leader here, so yes the refurbished ones come from the warehouse and the pre owned ones come from the stores. We would just check them to see if they work and that’s it. Quick format it and put it away. Now the process was that they were on “hold” for a few days when we can put them out to sell them. The process was to take them out at the end of that hold period and clean them. My store did so very well BUT let’s say if the ps4 comes in and it doesn’t work or scratched or with stickers then it’s considered “defective” we would send it back to the warehouse to get those refurbished. BUT those pre owned ones are intended to be sold only in store that’s why there’s no packaging when shipping them out we’re supposed to open the box and fill it with “protective” paper wrap lol But mind you we would ship from store to store to equalize the quantity of each console and some of those were done from other employees from other stores. So yeah, big recommendation is just go to the store and check them out, there’s always a test station for the consoles if you’re curious. But yes go PRO, it helps the employee a ton

12:25 I was actually playing New Super Mario Bros Deluxe on my Regular Nintendo Switch while watching this video lol

The way gamestop does same day delivery is if they have the item in stock, an Uber each driver will pick up the item from your local store and deliver it to the customer. I've done several of those myself.

6:09 the 3DS and actually along with the DS is pretty hard to dissemble. They literally require someone who's used to opening the machine and i do not recommend people who never done this to do the same. I had a DS with broken Touch Screen and ended up with more broken system after opening it

What if everytime you have a mystery tech or unboxings like this... you have a giveaway to some items? maybe? hahahaha

nah the sniff then preowned is crazy lmfaoooo

I need to know where you got that minimalist squirtle shirt

Did I get SCAMMED (no austin you go into this wanting it at this point lol) 😂❤

0:02 - this is in Huber Heights in the Dayton, OH area. I live about 10 min away from this exact store on Brandt pike. Amazing!!!

The seal in the the back of that Nintendo Switch NOM is from Mexico 😂

Kinda new to the channel and wondered what you guys do with all the items you purchase after you are done with the video?

If your wondering Evan, The Pelican Case is for Air Travel. You will see it used by people and Groups that go to conventions for Tournaments, both Competitors AND Tournament Hosts.

“I’ve never opened a 3ds before” Oh sweet summer child, today you shall learn the pain.

austin in the poster set you also had booster packs

The consoles might get scratched in that no safety pancaked box 😂

6:14 I can’t believe four minutes later in the video he manages to break the damn game system without even being able to refurbish it

You could also make a short on replacing that switch lite's buttons and control sticks with gamecube colored ones!

07:08 I had the 90s Version of that poster and, I think, my aunt even framed it. That was bougie af!

''... or dkoldies'' 😂😂😂 i dare you getting scammed again 😂😂

Wait what screens are in the 3DS? Are they IPS upgraded ones that are hard to find or the older panels

Bro got a N3DS XL for 200 bucks and destroyed it 😭

I used to have a 151 poster when I was a kid! Lol

“Sock it to ya” was right there.

havent fully watched it given i had the EXACT issue happen when trying a screen replacement.. the moment Austin said on the 3DS Shell swap "ohh this looks easy" i knew what was about to happen. to see the jumpcut to "i broke the 3ds"... :D it's soooooo damn easy to crimp cut tear etc that damn ribbon! happened to me twice trying to replace the top screen on an "Old" 3DS XL " A Link Between Worlds " edition

I understand Austin's depressed "oh" when he learned that the eShop closed

The steam deck case looks exactly like mine. Got mine in june 2022 when i preordered it

Do a short full video of the switch lite shell, I've been on the fence about that exact shell and upgrading to gulikit sticks at the same time, would be awesome to see a slightly more involved video then a short even if it was like 5 min

It's insane how little you save vs a new one with all the risks invloved

I’m honestly impressed the 3DS came with an AC adapter since they didn’t actually come with them new.

I knew the moment i saw the custom covers Austin somehow was gonna break that perfectly functional new 3ds 😢

As someone who was a shift manager till lockdown can confirm pre-owned consoles go through min testing usually no deep cleaning and are just stuff in boxes as it was shown in the video, then shipped out as requested.

I'm impressed at how consistent GameStop is with their inconsistency. One day, they could be selling a PlayStation Classic Mini for $29 like I got and the next a New Nintendo 3DS XL refurbished for $219 like Austin got.

“I work for him…” 😂

Man, that first unboxing made me search for my new 3ds xl and boot up Persona Q lmao.

I live in Canada and order often from Gamestop... it's night and day with the USA lol when I order stuff it's exactly as described and in amazingly sturdy boxes and super well packaged to protect. I don't understand why the US GS does this and not the Canadian one (at least in my area/province)

I've got a 2012 MBP Retina that's limping along, but has a translucent orange case like those dBrand plates. I dig it.

I got really lucky with my certified pre-owned purchase from GameStop. I bought a PS4 Pro and an Xbox One X. They were packed loosely, but both worked as expected. However, the PS4 is missing a rubber foot, and the rear USB port is messed up, but can be fixed. It also started overheating immediately. To my surprise, it was completely clean inside, as if someone took it apart, dusted it, and put it back together. Whoever did it, did not reapply new thermal paste. I already had thermal paste, so I just did it myself. But the average person would think it's defective and would not know what to do but to return it.

How to blow your GameStop credit card before they go bankrupt 🤣

sick video man. i love your channel!

I'd rather have a boss like Austin Evans than the boss I have now

I actually have that CaseMatix case (not from gamestop), and it's a high-quality case. Well worth the money if you travel with your XSX a lot.

Have you checked the hdmi cord they gave you for the ps5 to make sure it’s the one you’re supposed to use for them

He gets scammed, so we don't have to 🤣😆

As soon as he said he was going to replace the shell I knew he would break the ribbon cable

This pisses me off. They’re obviously doing this to all of their other customers. I can’t believe how poorly the ps4 was packed.

If possible if your near you try going to a disc replay and do some tech shopping

When I’m about to get something from GameStop I see a video like this that reminds me why I haven’t bought ANYTHING from them for 7+ years. Then I get the item somewhere else.

So here in Canada, they're not even refurbished anymore. They either work when they come in or they don't take them anymore. I was told that by Gamestop themselves

Austin: "shell replacement for New 3DS XL" Me: oh no you sweet summer child...

When someone says “I work for him” I literally lost it 15:06

The thing to understand about Gamestop, coming from a former Employee - There is no standards in place, and everything is dependent on the base Employee, and how much work they care to do on a given item. At my store, we had a good manager and we took the time to clean and test most systems well. However, other stores in our district where more relaxed, and didn't do as well in that field. Some managers told their employees to buy whatever came in the door. My manager told me to turn away anyone who was trying to sell us garbage. The whole company seems to have that problem.

I worked there the take the pre owned console directly out the customers hands and throw it in a box on the shelf for sale😂

I have done that shell swap on a switch lite

I did the same thing when I did the shell on my 3ds won’t boot up without the front camera or speaker 😂

Has GameStop not heard of the invention of bubble wrap, and common decency!? The fact that the power adapters, usb cables were faulty isn't acceptable for a customer spending as much as these costed.

You guys are keeping gamestop alive with videos like this. LOL

Why am I not surprised he snapped the ribbon cable

I miss him saying "Hey, guys! This is Austin!"

What game was used to test the ps4? Looks interesting

Wow! The same video this channel has been making for the past two years! Amazing originality!

As someone who recently took apart and reshelled an old 3ds I instantly knew how screwed you were when it came to the ribbon cables. I cringed extra hard when you said you were flying blind without proper research.

"I work for him" ROFLMAO

I ran a store for a year. Yep. Pre-owned come from stores, so it 100% depends on the store you got it from, and some minimum wage employees care more than others whem packing your order. Sad to see...

The series x comes in a foam padded box that has a hinge and will work as a great travel case.

Worked at Gamestop recently, they have very low hiring standards because its such a high turn over. A lot of the people they hire have 0 standards for what a clean console is. When I cleaned the preowns, only ones I could get near new (surface scuffs on shiny consoles the usual issue) I wouldn't send to the warehouse. My coworker would basically take a rag to the surface and that was it. The amount of gunk I'd pull from seams when I'd find them was insane. Some were so bad I wouldn't have even taken the trade.

I will say in my experience we kept the best looking consoles to be sold in store. The reasoning was two fold, in store sales of consoles unlike shipped consoles affected our store numbers. The second reason was because if we sold bad consoles in store we would usually get a return which once again hurt our numbers. So yeah, if possible make sure to purchase in store.

man said we found new shade of white lool

The issue with the flicker on the PS5 may have to do with the VRR settings on it. I have had mine since launch and it started flickering until I turned VRR off in the settings.

When ordering from gamestop online. It will either come from Grapevine tx (their hq) or a store, in your region. Either way, theyre qc is shit. I have those dbrand plates too

These videos are too much fun 😯😆

I have the orange and blue controller. It’s dope.

We need an Austin Sock Tips channel!

I got the regular size new nintendo 3ds and got some cool plate swaps for it. I love it so much more than the XL version.

I got scammed with the duel sense edge with the white part it had bubbles in it which overtime traced down and mess it up

I worked at GameStop from 2018-2022. They do have expectations about how consoles are suppose to be cleaned and packaged. However, stores are only allowed to use so many hours of labor, so people tend to cut corners.

My man expected pristine no blemish at all USED consoles etc 😂😂😂

for gamestop pro do i need to input my personal data because i don't trust them with my data

GameStop Refurb comes from the warehouse after being worked on they have extra packing that the stores don't get for the Used consoled. I work at a GameStop and we are supposed to clean the Used consoles very well and make sure all cables work. I know my store does. But the packing for and is that, they just don't give us the fillers at all.

bro comments about how there's scuffs on the 3ds circle pad, meanwhile mine's gone all leathery

i worked at gamestop and at my store when we got a console traded in we packaged it ourselves then it was left in the store on a hold then sold to public

As soon as you said "I've never opened a 3DS XL" I knew you were going to break it 😅

I'm here for the sock tips

The bonus with the 3DS is that even the camera footage kind of shows the 3D effect. Hopefully after the Switch 2 they release a Virtual Boy HD!