Introduction to Avaya SIP Troubleshooting
If you’re like most customers, you’ve started down the path of SIP in some way. Maybe it’s just SIP trunks, maybe it’s adjunct connectivity to integrate IVR’s or voicemail, or maybe you’ve begun rolling out SIP phones and Equinox mobile clients. If so, it’s important that you know how to troubleshoot in the world of SIP. It’s very different from H.323, with more things to keep track of. In this session we’ll provide an overview of SIP and Avaya’s use of SIP in their architecture. We’ll show you tools available in System Manager and Session Manager tools, including traceSM. If you’re new to SIP, this will be a great session to learn some of the tools to help you give your users a better experience.