BA First (787): any better than Club?

  Рет қаралды 6,919

The Loyalty Llama

The Loyalty Llama

3 ай бұрын

Join me on my first trip in British Airways' First class cabin from London Heathrow to Mexico City (MEX). Let's find out together if it's actually a step up from BA's business class (Club) product.
Update (April 25 2024): The giveaway has now closed. I'll post the results today.
As mentioned in the video, I'd like to give away the BA First class amenity kit (brand new and unopened) to a viewer of this channel. If you've been watching my videos already and have commented under any video before this one, send me an email at loyaltyllama@gmail.com, highlighting any 1 thing that you think I could improve about the channel. I'll pick a random person out of those who reach out 3 days after this video was posted (so on April 25th, 2024) and send you the kit!

Пікірлер: 26
@SxpticFlxsh
@SxpticFlxsh 3 ай бұрын
Thursday the 2nd of May 2024 I’m flying from LHR to Newark International Airport in New York. Now I knew I was flying Business Class both ways, so I did some research into airlines and their premium cabin perks and cons. Very quickly I realised I won’t bother flying British Airways, and have settled with United and their, in my opinion, superior Business Class product. Genuinely excited as i’m only 19 years old and saved up since December to buy this ticket…
@LoyaltyLlama
@LoyaltyLlama 3 ай бұрын
Good for you! Hopefully you'll have a great trip. Btw, if you have an Amex card, there's an offer going around with £350 discount on United when you spend £700 there (but I guess you must have already bought your ticket, so prob not useful)
@poussinhamzah4013
@poussinhamzah4013 2 ай бұрын
I certainly hope they have improved their attitude towards passengers flying first class, I flew first class on their 787 in 2016 ( LHR to KLIA return)and there was no personalised greeting nor priority boarding at Heathrow airport...got access to that first class lounge in Heathrow and got treated like an outcast as a woman asked to check my boarding pass again AFTER I got into the lounge. They privided a "cabana" which was awful and no service offered....left for dead in there. I even got brushed off by the stewardess when I asked re fast track on arrival in Kuala Lumpur. Return flight was even worse when my call for service was ignored....had to call again after one hour before a stewardess appeared and said " breakfast is served from the othet side" like travelling in economy! The only positive aspect was the first class lounge in KLIA and that was thanks to Malaysia Airlines as BA used their first class lounge! When I gave them feedback I was given a rather curt phone call from a condescending woman who closed the case. Honestly I have had better service with Ryanair cabin crew than BA's so called first class service😢
@LoyaltyLlama
@LoyaltyLlama 2 ай бұрын
Sounds like a pretty poor experience, sorry you went through it! Hopefully the service has improved significantly since 2016 (can't compare really as I didn't travel with BA back then) but even now it can still be a hit and miss.
@LoyaltyLlama
@LoyaltyLlama 2 ай бұрын
Especially surprised to hear they didn't follow up properly on your complaint. I was under the impression they give out Avios as compensation left and right to unhappy F passengers.
@steveb3
@steveb3 Ай бұрын
@@LoyaltyLlama I've received a voucher recently rather than Avios, but I was happy with that. I was travelling Business class and it was a lounge issue.
@LoyaltyLlama
@LoyaltyLlama Ай бұрын
Nice! Voucher sounds even better
@garryb131
@garryb131 2 ай бұрын
I enjoyed your video, you have a calm and relaxed presentation style and I think you covered most of the salient points. However, I would have liked to have seen a scan of the menu, a view of the 1st class bathroom, a comment on the WiFi speed and maybe less pre-boarding activity before the Concorde lounge.
@LoyaltyLlama
@LoyaltyLlama 2 ай бұрын
Thank you, appreciate the suggestions!
@morbheads1631
@morbheads1631 3 ай бұрын
Hey thanks for the video. What was the price increase over economy/business?
@rodypiyasin837
@rodypiyasin837 22 күн бұрын
BA is good in everything except food!
@LoyaltyLlama
@LoyaltyLlama 4 күн бұрын
Haha, idk, I feel like food generally is on par with the rest of their service.
@ElonMuskofficialchannel1
@ElonMuskofficialchannel1 4 күн бұрын
What type of 787 variant was it?
@Unstoppable56678
@Unstoppable56678 2 ай бұрын
The most annoying thing happening when flying first is when you have your movie disrupted by the announcements
@LoyaltyLlama
@LoyaltyLlama Ай бұрын
To be fair, happens regardless of your travel class :)
@Footballrebrand
@Footballrebrand 3 ай бұрын
Hi, Some things you can improve are: I am being nit picky btw 1. I think your intro needs to be more fast paced, it took a while before you even got into the actual video. 2. The camera resolution was quite choppy and laggy. Especially when you were in the lounge, it might have been the fast motion. (It is not that bad tho.) 3. Your thumbnail was ok, but not great, try include some photo of the seat with a caption to intrigue the viewers. Other than that, you deserve way more subscribers and your are surely punching above your weight here, and the video is amazing. I would even go to the extent of saying that your video is better that some other 'famous' reviewers. You were confident and critical at the things you felt were wrong. And your conclusion at the end of the video was a really good garnish to end an amazing video. I am definitely subscribing and turning on the notifications. Well Done!
@LoyaltyLlama
@LoyaltyLlama 3 ай бұрын
Wow, thank you so much for taking the time to provide the feedback! I'll definitely take these into account for future videos.
@Footballrebrand
@Footballrebrand 3 ай бұрын
@@LoyaltyLlama I sent you the email as well. I forgot to lol.
@GabrielTomitsuka
@GabrielTomitsuka 3 ай бұрын
Mostly agree with the critique, I also think the seat tour wasn't stabilized and that didn't feel good; maybe if you stood up during the seat tour to show the things from a bit further away? Also a higher resolution camera would make a pretty big difference. Otherwise, incredible video for an account with 1k subs!
@LoyaltyLlama
@LoyaltyLlama 3 ай бұрын
Good tip about standing up to film the seat. Will try next time, thank you!
@GabrielTomitsuka
@GabrielTomitsuka 3 ай бұрын
I've generally been quite disappointed by the food on BA Club, recently had a Wiltshire pork fillet as my main and it was the driest meat I ever had. Shame that it doesn't seem like First is that much better
@LoyaltyLlama
@LoyaltyLlama 3 ай бұрын
Yeah, I've heard Club can be hit and miss as well. Maybe I got lucky with the food on my flights in Club which to be fair I've had 4 of, so not a huge sample size.
@CyclespeedTours
@CyclespeedTours 2 ай бұрын
Just fly Qatar Q Suite, far better and cheaper than BA 1st class
@LoyaltyLlama
@LoyaltyLlama 2 ай бұрын
If only Qatar had direct routes out of London, I'd definitely do that every time! But I already pick Qatar when going to the middle east / Asia.
@GodAtum
@GodAtum 3 ай бұрын
why are you filming in 720p, its not 2001!
@LoyaltyLlama
@LoyaltyLlama 3 ай бұрын
😮 I didn't notice it! My GoPro just have been set to 720p for whatever reason. Normally I post in 1080.
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