I think bamboo did the right thing letting people repair their own printers. However, I would have just sent it back for a replacement if I lived in the EU. The process of needing to get it certified would be enough for me to return it and let them deal with the certification and liability.

It's so easy to replace it's CRAZY

At 2:05 where the 4-screws re-attachment is mentioned, I discovered I used the WRONG holes so the bed was eroneously shifted forward 1/4". The calibration and test went ok and I did a test print that was ok. But then I would later repeatedly get these errors about the "build plate marker not detected" and calibration tests were failing. I watched the extruder head and noticed it was dipping BEHIND the build plate, not landing on that little tab in the middle of the plate. I double-checked the instructions and the green-marked screw locations I did not pay attention to, so I realized I used the available wrong holes to secure the heat bed. Those wrong holes should have been plugged at the factory. Plus, the instructions should have a link to a troubleshooting page that explains the symptom of making the mistake I did so people understand immediately what the fix was. When I searched for the error I was getting, the solution wasn't listed anywhere that I could see. Also, the levelling file I didn't understand what that was for and that I have to turn screws. (Incidently, those highly visible four screws on my old bed are what I removed first, not realizing that these were the wrong ones, and the real screws were hidden under grey silicone covers. The labelling on the heat bed should have included the fact they are levelling screws and arrows pointing to the two bed lock screws, and include marking labels of the location of the 4 bed-securing screws, and the reason for the secondary position (likely the head bed is used for other printers and this other position is for them not the A1). I used a sheet of paper for clearance adjustment during the leveling test. Bambu didn't accept my photos and responded with a request to include the serial number in the photo of the rear of the unit showing the bumper plastic installed and the new build plate (which has its own very tiny serial number or part number QR code). After that, I got confirmation the credit note would be forthcoming. I no longer get the reminder at startup about the heat bed, so bambu has cleared this error code from my A1 printer.

In practice you don't have to do the certification, people change mains components all the time and its extremely rare for an insurer to deny payment because you didn't get it checked, more often than not they have no way to know anyway. I found the bed replacement very simple, I replaced the bed, did the level (not needed as it turned out) re-ran the calibration and had a print done in less than an hour. I sent the pictures, got the code and spent the money on the AMS lite, which has already turned up.

UPDATE from me, just got the email with the voucher code for my A1s, I sent them photos but did NOT do a PAT test or any other electrical testing. I am in the UK.

Every other guide to replacing the bed I have watched has never talked about re-levelling the bed. They basically complete the replacement and then turn on the printer and callibrate it before commencing using it to print a bench to make sure everything works as it shouid. I have watched at least 4 different videos from various KZfaqrs now.

Now Bambu is not liable if your house burns down. Smart.

Can you show how to do maintaince on Ender 3 s1 pro? Your video for auto leveling was the best video for 3d printing noob.

I think the process isn't too hard for most people to handle. However if we could go back a few months I would just send the printer back for a refund and buy another P1P or P1S for an extra $100-200.

merci pour cette vidéo mais j' attends encore mon plateau et je n' ai aucune nouvelle encore ????

What about the new Core XY type Sovol?

No matter what I do the from right corner by the screen slams and I can’t lower the bed anymore to not have it slam can’t fit a paper under it… why is it doing this

I tried to print a benchy but it is starting to prin before the correcy hot end temperature is reached.

It wasn't easy I thought I was going to break one of the wires I just couldn't get it through but ive run a lightbox on it but I need to do bed tramming now

I don't have this printer, because the problem arose when I wanted to buy it. I'm very surprised that Bambu Lab chose to give owners the choice to repair their printer themselves. The buyers of this machine are, I think, people who don't want to or don't know how to repair or modify their printer, which is in fact selling point #1: you unbox it, plug it in and it works, that's how they sold it. Moreover, it doesn't seem to me that I saw the complete procedure, including compliance procedures, at the time when the choice had to be made. I don't know of any manufacturer, in any industry, that lets the customer repair themselves what is the subject of a recall campaign, the problems that could arise later are too numerous and significant.

Scambulabs, I have 2 and I feel they made it as complicated as humanly possible to get your "compensation". We'll see if mine ever comes through.

when they first said about the recall i printed the piece that they said was a fix and i have had no problems with my bed, i did get the replacement beds, so my question is should i go and replace the beds or leave it alone?

anyone tried sending pictures of someone else to get the voucher without having to change the bed?

Thank you for the video. Does the uk need an electrician to check the work afterwards ?

I genuinely don’t know what the reasoning would be behind doing it yourself. Why not just send it back and get a new one in a few weeks.

I sent Bambu Labs pictures 5 days ago and am still waiting for a reply.

Wish I could afford a Bambo

Here in italy need to be a professional to make this job but i heard some guys tell no one they ask accept the job! so is better shipped the machine back and make bamboo do the job

Damn going to an electrician sounds like SO MUCH trouble and god knows what's gonna happen to the printer in transit :|

having your 3d printer checked by an electrician is just stupid.

The thing about saying that this is a JUST PRINT printer instead of a tinkerers Printer is that ANY type of adjustment or repairs needed are going to be a nightmare for the new incoming community members. In the near future we will find many barely used A1 printers for sale and lots of THEM will have half removed beds. Prusa people will snatch them up! If the rumors are true about Bambu discontinuing support and updates for the X1C next year. Bambu will fall through the floor, gone!

having a professional to "check your work" for unplugging and plugging a few wires and twisting a couple screws is insane...

most 3d printer dudes now how too replace it .most off them build there previous printrs from scratch

re-leveling the bed is a total deal-breaker for me. And getting a professional opinion about the repairs? What did that cost? I hired engineers for twenty years and they never did anything for less than $300 per hour, and they never charged less than an hour to do anything. Also, certifying your work by an engineer would not be acceptable because you're not an engineer, so I don't know of what value your inspection was / is? The oneness should have been solely on BBL, even though the costs would have been much greater.

It take 30 minutes to complete. I'm thinking this video is clickbate bull crap

For the amount that the printer cost, i would expect a technician to come by and do it.