I loved the Louis Rossman plug at the end. The guy has become the legend of right to repair

Apple scamming everyone with those Apple Care prices then they pull these stunts?!?

My airpod pros got denied because of ear wax that wasn't viewable unless you used a microscope, but after a few calls they finally replaced it for free.

This is because they're not repairing the device, they're replacing them with a refurbished unit.

I’m glad I got the Sony xm4s over the AirPod’s max even though they are cheaper. Knowing Apple they would pull stuff like programming an error when you try and replace the battery yourself😂

The same thing happened towards my beats pro. I had to pay 120 without warranty (we payed) 3 months later its having the same issues. I won’t go back because its a waist of time

In India Xiaomi is also rejecting warranty service on simple scratches and color changes... and they won't accept it's the quality issue of the product.

I “may” work for apple. Our offsite repair warehouses are not the best…. They re quote like CRAZY. Macs are the worst

Is anyone surprised at this point? You buy apple and you expect this level of customer service. If you want proper support, buy elsewhere.

My airpods max suddenly wont connect and if connected there is no sound. After taking it to a nearest service center. They said the repair will cost more than 100% of the original price of a brand new airpods max. They advised me to just get a new one because it will be much cheaper.

$550 head set and apple will accept no less than $300 to even look at them. they don’t run diagnostic’s on airpods max, so out of warranty these will run you close to $900 if they need any maintenance whatsoever.

I’ve sent my AirPods max in for repair several times for different issues they just swap the headphones with a remanufactured unit chances are there not going to repair the headphones just give you a new one, they should make a disclaimer stating cosmetic damage will change the initial cost

Had he been using his support bra case like he was supposed to, then maybe he’d have a good battery!

I love the look of my AirPods Max with the LaterCase covers on!!

The chip in the corner is totally reasonable, Apple needs to seal the phone after they open it to replace the battery. If they don't(because there is a chip in the glass or body) and it gets damaged(by water or dust) after the repair, the customer will blame Apple for doing it wrong.

I had to send back my AirPods Pro for repair. One of the first questions asked….are there scratches, dents or water damage? Well mine had none, so I send them back, and 2 days later I received an I assume used pair. I feel the underlying issue is water damage, I’m not saying I wear them out in the rain or even in damp conditions, but I have looked closely and seen drops of water (sweat) on the speaker on the interior of the max.

Apple care is like life insurance they want you to pay them but they would try their best to not pay you back.

My Airpod Max’s broke twice in the first month, 3rd time they break i try get a replacement they expect me to pay £220 or have them unrepaired

Mo gets ragged every podcast ….. love it ! 🤣

I've had four Apple AirPod headset. I've never seen anything so unstable in my life. You couldn't even watch KZfaq without it switching back-and-forth.