Beware: This New Ebay Scam Almost Got Me...

Рет қаралды 367,081

2 жыл бұрын

I hope this was an enlightening video! Maybe you all were already aware of this, but it was a new one for me... Don't forget to click that like button and subscribe if you want new videos every week. 🥰
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Пікірлер: 1 300

@rogersmith3512 2 жыл бұрын

co-host stole the show, his comments were both insightful and moving

@HustleatHomeMom 2 жыл бұрын

😆🤣

@gaylescovel7308 2 жыл бұрын

He is a cutie for sure! 🤗

@chezmelissa7727 2 жыл бұрын

Omg this happened to me twice and both expensive items and they stole from me terrible

@rayphillips6060 Жыл бұрын

@@HustleatHomeMom also Ashley if there is an address look it up on Google earth thats what I always do

@NBGTFO 2 жыл бұрын

If scammers put as much energy and cleverness into doing good instead of crime, they'd be able to make much more money. Scammers are lazy, garbage people.

@roberttill3787 2 жыл бұрын

I have the same opinion as you. If a scammer used their mind to devise good legitimate ways of earning money I am sure it would be easier than scamming.

@mkendall8393 2 жыл бұрын

Do you really think doing things the right way is easier in life? If it was, pos wouldn’t scam. People wouldn’t get hooked on drugs and alcohol. Robbery, theft and other crimes wouldn’t take place. Let’s be real here. Scammers scam because eit is the easy lazy way out and the punishment is not severe enough.

@roberttill3787 2 жыл бұрын

@@mkendall8393 So you think breaking the law is easier? hiding from the Police, having to turn up at court, serving time for the crimes you commit, not to mention the mental anguish that scamming someone causes the scammer. Punishments might not be severe enough, but on a personal level, leading an honest life means you can get up in a morning with a clear head, and look forward to what the day brings.

@SegoMan 2 жыл бұрын

I had a scammer pick up on an add from the local rag, we agreed that a bank issued certified check was required and the item would be shipped by his prepaid choice after the check cleared the bank. Here comes the check plus additional $2,000 for freight and a note please send frt money immediately by Western Union to XXXX. It never got deposited LoL

@roberttill3787 2 жыл бұрын

@@SegoMan Not a very clever scam. I dont part with anything until the payment is in the bank, cleared. No money in my bank account, nothing gets sent, and i certainly dont part with money either.

@JFlower7 2 жыл бұрын

"I hope it's ok that I'm holding him. . ." Never ever ask permission from any of us to hold your wee one. I am so glad you are a savvy business woman.

@joecampmybro1 2 жыл бұрын

And he's so adorable!

@stjudeprayer7 2 жыл бұрын

He was all I needed to look at.... precious

@LazyIRanch 2 жыл бұрын

NEVER apologize for sharing that sweet, adorable guy with us! He's precious!

@adriana4tj87garza4 2 жыл бұрын

Exactly what I thought, your a hustling momma and an awesome one, don't forget that 😉

@christineoosthuizen4388 2 жыл бұрын

Wonderful little baby! 💝

@jonnahayden6300 2 жыл бұрын

I watched this video yesterday...and today got a lowball offer from someone. They were an international person, and I don't do international sales...but they had THAT DELAWARE address! It was an item that was fragile. I declined the offer and got five rapid-fire messages *demanding* I accept. So besides being the Delaware issue, they were abusive as well. I wouldn't have known without your video! Thank you!

@daveh9521 2 жыл бұрын

Thanks for sharing that. The more of these I read, the luckier I feel as a seller. That's a wrinkle I hadn't yet heard of...

@cliffart7398 2 жыл бұрын

I used to be a county prosecutor and prosecuted the first cross-state/jurisdiction eBay scam. Had a guy in Maryland selling stuff on EBay he didn't actually have, like candles and Disney world tickets. He collected over 60 thousand dollars over an 11-month period. I had victims in multiple states and we were going to fly them in for trial. he pleaded guilty and provided full restitution (his parents mortgaged their home).

@mirrormirror444 2 жыл бұрын

Wow glad to hear there’s real world consequences for things like this.

@chimbob67 2 жыл бұрын

@@mirrormirror444 His parents are the ones who paid up! Not him:(

@DATo_DATonian 2 жыл бұрын

@@chimbob67 His parents raised him. When his parents inflicted him upon the world to do these nefarious things without guidance, respect regarding ethics, or sense of criminal culpability they also assumed the responsibility. You need a license to prove you are a responsible driver, but any nimrod can pump out a criminal then dump that criminal upon society and just yawn and say, "Oh well."

@TheEcono 2 жыл бұрын

@@DATo_DATonian Even angelic parents can have a devil once in awhile.

@arcovius6175 2 жыл бұрын

@@DATo_DATonian If you think good parenting is all it takes to keep a kid from being sadistic and having complete disregard, you are incredibly ignorant. Hopefully you never have to be one of those wonderful parents with a monster of a kid. Some people cannot be reasoned with.

@lauraslearningcrochet9405 2 жыл бұрын

I'm a rather new seller on eBay and I just wanted to say Thank You for making this!! I have learned so much from watching you!

@anasazirose 2 жыл бұрын

Freight forwarding company addresses aren't a scam address. (Not that they can't be used for scam). From what I've learned on ebay, once a ff company receives the item, the seller is no longer responsible for it. The customers are supposed to know this. I'm so glad you stood up for yourself.

@lamaxx8562 2 жыл бұрын

Agree

@Tim_M_ 2 жыл бұрын

Thanks, Ashley. IMO - eBay should build these known freight forwarding addresses into their system - once built, eBay doesn't let the sale go through - thus blanket protecting us sellers.

@wiggiq995 2 жыл бұрын

I agree!

@crackmiler9127 2 жыл бұрын

Absolutely.

@brianwhite1650 2 жыл бұрын

As noted in my response, I live and sell very close to this address. Because shipping is cheap to the freight forward company, I have made a lot of sales through them. eBay shouldn’t block the sale but instead limit liability to the seller when they are used.

@mrfoameruk 2 жыл бұрын

eBay won't do anything. they most probably still get revenue from it. The number of times I have pointed out campervans that are just fraud in the UK and tried to have them removed so potential buyers are not fooled, but days later still seeing them for sale is ridiculous. Seems eBay puts all the onus of these illegal activities down to seller beware and buyer beware...eBay won't have anything to do with it.

@maryhobbs4183 2 жыл бұрын

Don't like scammers but I don't think shipping to a freight forwarder address is necessarily a problem. I so far have not had a problem. I'll check the address more in future though. Thanks for info

@silvergold296 2 жыл бұрын

I Agree, EBAY needs to do a better JOB of these fraudulent Buyers.

@jerrypalmer3534 2 жыл бұрын

Ebay does not care........

@bobhightower9381 2 жыл бұрын

@@jerrypalmer3534 Perhaps. But they should. If some goblin jumps into the back of my truck and begins throwing rocks at pedestrians and roofing tacks onto the street, I'd try to put a stop to it!

@jerrypalmer3534 2 жыл бұрын

@@bobhightower9381 Of course you are going to try and stop it....But like most companies like this, Paypal, etc....They don't care...They only want profit....People that question them, or have been screwed....,,they don't care..caring is not what it is about...It is simply about profit...

@bobhightower9381 2 жыл бұрын

@@jerrypalmer3534 Yep. Now that i consider it.. You're right. I'm wrong. Its a shame that such a successful company would allow con artists, crooks and cheats to hang on like parasites.

@airmech5083 2 жыл бұрын

Fk eBay they give back scammers refund for returning garage. They're just teaching sellers to scam as well.

@christinekeefe9004 2 жыл бұрын

An Ebay rep once told me that she herself has had bad experiences with these freight forwarding companies and tries to avoid them. At the time I couldn't understand why as I'd never had an issue selling to one, but now I understand what could happen. You handled this well and this is good info.

@zeric3000 2 жыл бұрын

That is a common scam, I had the same situation where the buyer wanted a refund for defected item. They said they couldn’t return the item because they are outside of the US. The address that I shipped to was local so that raised a flag. I looked up the address and it was a storage unit. I just told them I can’t do anything until you return the item.

@JayRev_Music 2 жыл бұрын

i feel you. this is why I sold my white-label business on the Amazon/Ebay platforms. At some point in the last 5-10 years there was a switch where the number of scammers winning decisions outweighed the number of legit problems/returns. I feel so badly for all sellers that experience this…IT’S NOT A SELLERS MARKET - ITS ALWAYS FOR THE BUYER…EVEN SCAMMERS. Best of luck in ur hustle Mom!

@ducknorris233 2 жыл бұрын

Scammers rely on “sunk cost”. They get you to have enough time and effort involved that you will break a rule you normally wouldn’t just to get the it over and not lose the sale.

@spana123321 2 жыл бұрын

I live in England and had a sale, posted it through Royal Mail and if I remember right because of the cost it sent it recorded delivery which basically means it’s tracked and signed for, anyway a while after it was delivered and I mean weeks I had a message from the buyer saying they hadn’t receive the item. Luckily Royal Mail sent me a picture of the delivery card with date time and signature. I sent the picture to the buyer never heard a thing after.

@amywalker7515 2 жыл бұрын

Sellers can get it too by purchasers claiming they never got the item or that it arrived broken. One lady bought a pair of Danish Christmas angels for her collections. So just by coincidence, the one she originally didn't want arrives broken so I have to refund her her money. How do we know she didn't break the one she already has to get her remaining item for free?

@ZAPATTUBE 2 жыл бұрын

People are such liars.

@mirrormirror444 2 жыл бұрын

One of the worst things that can happen is when an item is shipped USPS Priority Mail and the tracking number says the item is delivered but the buyer never got it. It’s USPS fault, but it’s rare they take responsibility even though they scanned it then put it in someone else’s mailbox. This happened to me as a buyer and a seller. The seller had refund me because as buyer PayPal sided with me because the seller through out the tracking number and couldn’t prove delivery, and as seller I won the claim because my receipt showed the package was delivered, I felt bad though because I know these things do happen, and buyer or seller is left no item or their money back.

@marshamercer876 2 жыл бұрын

I hate usps. The mail girl in my area will not deliver a package. Which is common in rural areas.You have to go 20 miles one way to post office. I do not p/u items over 10 pounds. I have told companies I only use ups only.

@ASalfity 2 жыл бұрын

I agree, the USPS is horrible and they can pretty much get away with anything with impunity because there is little to no accountability. kzfaq.info/get/bejne/i9OlYKuZ25zVgHU.html I, and many others, can personally attest to how horrible the USPS is. The most we can do is complain about it here but there is little more that we can actually do about it because they own your mailbox and only they can deliver mail to your mailbox.

@la6136 2 жыл бұрын

Whenever this happens to me I file a missing package claim with USPS and honestly 99% of the time they ended up finding the package and delivering it to the buyer.

@T0tenkampf Жыл бұрын

USPS ticks me off...you pay them for a service but then they expect you to pay more for insurance to make sure that they actually do what you already paid them to do. Best scam ever.

@golden.lights.twinkle2329 2 жыл бұрын

I (a US buyer) bought an item from a US seller. The seller squeezed a shirt into a tiny package with the wrapping tight all around the item. In opening the package I inadvertently cut the garment. It's VERY easily done when sellers package items this way. Since then, I don't use scissors to open any package. I tear them open with my fingers. Poor packaging is a leading cause of damaged items.

@markdavis4754 2 жыл бұрын

Totally agree with you on that. As a seller and buyer some of the way things are shipped is shocking but I do my best to learn from the ways others use for the does and dont's.

@juliofranco1043 2 жыл бұрын

A similar thing just happened to me also. Sold a Levi’s Sherpa Jacket in New w/Tags condition and the buyer had a DE Address. Roughly 3 weeks after the item showed as delivered they wrote to me saying they received item but it was very dirty and missing Tags, I knew right off the bat they were trying to pull a fast one because I inspect everything I ship and remember specifically packing this item out since I had to customize a box for it, Jacket was folded nice and neat inside a sealed poly bag to protect it from elements so there was no way it could have gotten dirty and miraculously the Tags gone missing. I stayed professional and told them I would be happy to accept a return on the item and I never heard from them again. I think they were fishing for a discount or refund. I was thinking I can sell Jacket as used worst case scenario so I wanted the item back regardless if I was going to have to issue a refund to this buyer in DE. I think we as sellers need to call their bluff when this happens and request item be sent back for a return, I bet most will just drop it after that. Thanks for your video and research & Congratulations on your new baby!! Julio

@caeserromero3013 2 жыл бұрын

I'm in the UK but got scammed through ebay after selling a Football (soccer) shirt in 2020. I packed up and shipped the shirt, then 2 full weeks later the buyer messaged to say that I'd sent them the 'wrong item'. I shipped them a white England 1998 world cup shirt, adult size. They enclosed a picture of a red, child size shirt and shorts. I knew straight away that I was being scammed. I told them straight up that I'd never owned the item they had pictured, so could not have sent it to them. They insisted and as ebay now automatically refund the buyer (and withhold your seller fees) if you don't 'settle' before a time limit I had no option but to refund the buyer. So he kept the £35 AND the shirt...and sent me some useless tat as a "return". Beware, ebay is now like the wild west as buyers know that ebay sides with them. They try and pull all kinds of tricks...and ebay will not help sellers.

@T0tenkampf Жыл бұрын

Yes, asking for the returned item kills about 90% of the potential scams that I have encountered on ebay

@sweetpeace5 8 ай бұрын

I have BEEN HERE! This is THE WORST! They keep your perfect item, send back whatever nonsense they want AND KEEP THEIR MONEY! Woman used me like an Amazon distributor by sending me an entirely different product by the same cosmetics company. Ebay insisted they’d refund me & never did! Unbelievable. It sucks & it almost made me throw in the towel on my small home business🤬😢 I’ve definitely had a few different kinds of scams now that I’ve been in it a few years & never stops sucking!

@deni2622 2 жыл бұрын

Ps…I have lots of change of address requests. I write the buyer explaining eBay doesn’t allow us to make changes…cancel their order due to shipping address…and then send buyer the new listing number. So far all have repurchased with their new address entered properly into eBay.

@bellagirlgirl8827 2 жыл бұрын

Wow, I remember how easy it used to be to sell something on ebay...before these scams started. So sorry for you. What a hassle!

@vibrantsource 2 жыл бұрын

Yes used to be a time that everyday honest people walked the earth and loved a great deal without using the scam knife to rob

@TheCatD Жыл бұрын

There has always been some form of scam on Ebay. They just change and evolve.

@jenstevedenn 2 жыл бұрын

A recent buyer of one of my auction had used this address. He was asking strange questions after the purchase so I looked up the address and and found the same information. I canceled the sale and relisted the item with a make me an offer. I had 31 offers from different accounts with that same address.

@technical19d34 2 жыл бұрын

I just don't even give money back any more even for small items. Unless I know 100% whatever happened was my fault my answer is send it back for a refund. It's worth it more to me that I didn't reward a scammer even if I lose a little more money. They will go back and forth changing their story and gradually asking for less and less then finally disappear like a fart in the wind.

@sunshinedream7772 2 жыл бұрын

I do the same thing, and if everyone did this they would probably stop trying 😉

@saltyapostle44 2 жыл бұрын

I learned to stop partial refunds as well. EVERYTHING comes back to me for a full refund. That's the policy.

@joecampmybro1 2 жыл бұрын

My thoughts exactly.

@LazyIRanch 2 жыл бұрын

I put it in my ad that I do not give partial refunds, but I will give full refunds WHEN the item is returned. I sold a beautiful vintage Pendleton shirt to a guy, who claimed it had HUGE holes in it, which I knew it didn't because any wool items I literally inspect with a magnifying glass for moth holes. I also took more pics than I posted, so I had pics of the inside seams in the area he claimed was damaged. He sent a pic, that was not a hole, but just the inside of a seam where he picked a thread loose, blown up about 5X. He refused to send it back for full refund, insisted he really loved the shirt so he wanted $40 returned, which would have made his purchase $10 including shipping. NO! I looked at his store, and he only sells high end vintage clothing at really high prices. He wasn't getting many sales, but the ones he did were outrageous! Obviously, he's buying valuable items from other eBayers and scamming them, then reselling what he stole. His feedback had many complaints that he did this. He got removed from eBay eventually, but probably just started a new account.

@saltyapostle44 2 жыл бұрын

@@LazyIRanch I hate a crook. No partial refunds! Send it back!

@kittzcloset6997 2 жыл бұрын

I think there is a couple companies in Los Angeles that does this too. I’ve shipped like 4 or 5 items to them, they send an email to put the item number on the front of the package. Never had a problem, but I can see this good be a problem, great video!

@TheSpelledMilk 2 жыл бұрын

Just sold something to someone like this today in LA. Lol.

@Scratchingforcash 2 жыл бұрын

I’ve dealt with every scammer on EBay. This is a pretty common one. You can get negative feedback removed for this. Good luck!!

@kimberley5729 2 жыл бұрын

Literally just mailed a glass ornament (sold for $90.00) to New Castle yesterday! Ugh. After watching this I googled the address - industrial area. I'm guessing a freight forwarding company... I'll definitely be watching for a possible issue. Thanks for the info. Best, Kimberley

@chrispalombo6394 2 жыл бұрын

The area I work in, I see a lot of freight forwarding companies. it is a pain, and it keeps me from being able to control some items that should not be shipped overseas, or are not allowed to be shipped over seas. I wish eBay could warn us if items get shipped to a known freight forwarder. Good job alerting new sellers to the address change topic. That is a trap! Keep up the great work, Ashley!

@antiqueexcavator9403 2 жыл бұрын

Shipping to a freight forwarding company is actually a blessing as long as it’s the preferred address. The reason is, the shipment will show delivered and there can be no return Bc the return would be coming from another address and not allowed by eBay.

@ivanleterror9158 2 жыл бұрын

I used Ebay twice in the past years ago. Then I got tired of getting so many alerts with suspect activities on my account when it wasn't being used so I finally pulled the plug. At that time you "played hell" getting with customer service of any kind. "Once burned, twice shy".

@RealRickCox 2 жыл бұрын

Wow.... glad you were able to avoid the scam. And love seeing a local business woman having success at home!

@annieoakley8082 2 жыл бұрын

Thank you for sharing this! I can’t believe what some people will try to do to others! So sorry this happened to you; but it looks like you have the situation under control! The information you provided today is priceless, especially for new resellers on eBay! Thank you again! The baby is adorable and he’s growing so fast!

@Meditation-Affirmations 2 жыл бұрын

Grateful for the info. Especially about the address change after the sale policy. Never knew that and its super knowledge to know. Thank you for all that you do!!

@fibreartist 2 жыл бұрын

Thank you so much for this video Ashley! I've been selling on and off on ebay since 2001 but never heard of a scam like this. Good to be aware of as a reseller.

@coast100finds3 2 жыл бұрын

Thanks to you and your adorable co-host for sharing this! I have never even heard of something like this happening, and really appreciate you sharing appropriate actions to take!

@kato1400 2 жыл бұрын

You can actually report this to eBay for fraudulent purchase for using a false shipping address and hopefully eBay will suspend their account.

@Slaggo 2 жыл бұрын

Jesus, the amount of scammers flocking to eBay in recent years is nuts.

@bananaivers5819 2 жыл бұрын

Oh my goodness your baby is an absolute doll! Thank you for sharing about your experience, I've recently seen an uptick in potential scams and it's so frustrating.

@takingupmycross9869 2 жыл бұрын

Hi there! This was the very first video of yours that I've ever watched. Literally that day after I watched your video, I had an international buyer buy something, pay for it, and then they messaged me to see if they could change the address. Because of you, I told them ebay wanted me to cancel the transaction so they could change their address and then buy the item again with the correct address. In this case they bought the item again and it probably isn't a scam since its going through Kentucky, but I was so thankful to God for you and your warning video. Keep them coming. You're making a difference in ways unbeknownst to you. I'm now a new subscriber. Blessings to you and your family!

@stephanieh.4878 2 жыл бұрын

Wow this is really good information, things I would never have thought to look out for. Super grateful for your videos and for your sweet little baby!

@georgegouvas27 2 жыл бұрын

another scam is sellers advertising a good product like DeWalt and then when u hit purchase the seller flip u to a cheaper product..and your screwed .Wal-mart sites i found to be doing that also.

@azmike3572 2 жыл бұрын

Wondering if the "Wal-Mart sites" were legitimate ones.

@christiewright8218 2 жыл бұрын

Thank you SO much for taking the time to explain ALL of this and making this video instead of posting your regularly scheduled video. I continue to learn SO much from your videos. Thanks so much!

@cphine 2 жыл бұрын

I do a lot of sales where buyers utilize freight forwarders. It's a completely legit business, and they actually provide a lot of benefit to us sellers because as you point out, the customer loses buyer protection on the item. Whenever I see a freight forwarder being used, I do a little fist pump and know that the sale is final.

@Fighter4Street 2 жыл бұрын

Yes but how will you know if they are using a freight forwarder?

@cphine 2 жыл бұрын

@@Fighter4Street I've been on eBay for 20 years, so I've started to recognize a number of the companies. Most I've seen used are in Miami and Portland. Many have an "id number" or "reference number" as part of the address. If not, you can sometimes tell by seeing if you have the 1.65% international credit card fee added to your fees but are shipping to a domestic address. That's not foolproof, but a decent indication. Ultimately, if you have a return request from a foreign country but shipped to a domestic address originally, then that's a freight forwarder no doubt and you can deny the return.

@desertpinevintage162 2 жыл бұрын

Same. Never had an issue.

@srezzy1326 2 жыл бұрын

Oh wow that’s a good way of looking at it.

@nrenoll 2 жыл бұрын

1600 Johnson Way and 510 Carroll Dr, both in New Castle DE are also foreign freight forwarders. I've had a handful of different Russian buyers who use those addresses. Luckily, they've not tried to scam me yet. Funny enough, all of those sales were for cross stitch kits and they paid good money for them. They must be popular over there!

@waterbaby7834 2 жыл бұрын

That's too funny, I sold a cross stitch kit 2 days ago, to Delaware. Hope they're not using them as a front, by adding anything extra. Seems, to me, to be an item that looks inconspicuous. Hmmmm.... Strange... Such a popular item for one place.

@wandagreer9144 2 жыл бұрын

Thanks for sharing this. I also sell cross stitch items. I will be looking out!

@mimithibodeaux9957 2 жыл бұрын

I too sold 3 cross stitch kits that went to Russia last month. They paid full price and up to now everything okay.

@LazyIRanch 2 жыл бұрын

How can one check an addess to find out if it's a freight forwarding company? I haven't sold anything on eBay for @ 6 years, but want to start again. So much has changed, it scares me. It used to be fun 20 years ago when it was more like a big garage sale. However, I'm glad about not having to deal with the international shipping myself anymore. That was a pain filling out customs forms.

@nrenoll 2 жыл бұрын

@@LazyIRanch I just googled their addresses and they came up as freight forwarding companies.

@robynmoxham4255 2 жыл бұрын

Oh my gosh, Ashley! This is so crazy because this exact same thing happened to me. About two years ago a woman bought a snowsuit from me. A child’s snowsuit which was in beautiful condition. I live in the state of Delaware, very close to New Castle Delaware….and when it showed that the buyer lived at 8 McCullough Dr. in New Castle, Delaware, I thought, “Wow! that’s a coincidence.” So, when the woman emailed me and stated that the snowsuit was in horrible condition and she no longer wanted it and wanted to return it. And, it was at least a month after she had received it. Now, I knew it was in beautiful condition. It looked barely used when I shipped it. I told her to go ahead and return it and I would fully refund her. She stated no, she didn’t want to go through the process of returning it and she lives in Georgia. I was confused because I thought she meant Georgia, the state. She said no, I live in Georgia, the country. She stated that she buys a lot of things on eBay and gets them shipped to that address. She told me it would be too expensive to send it back and would Like me to pay for the return. I told her that I would not do that, however she was welcome to return the item for a full refund. This led to her threatening negative feedback for me if I don’t refund her at least partially, and she did eventually leave me negative feedback. I did go to eBay explain the whole situation, and they did remove the negative. eBayers definitely should be aware of that address here in Delaware, because the same exact thing happened to me. Great video! Thank you for sharing. And your little guy is adorable 🥰

@HustleatHomeMom 2 жыл бұрын

Oh my gosh!! No way! This is crazy - I wonder if it was the same person!!

@farfletchadventures3039 2 жыл бұрын

Oh my this same thing happened to me on a $20 item A month ago. I accepted the return and they didn’t ship it back so eBay covered me. This was a wonderful video! Thanks for sharing!

@biffwalls56 2 жыл бұрын

Thank you for taking the time to explain your experience with us. Prayers you don't go through this again and Happy New Year

@rustyrose1960 2 жыл бұрын

So sorry this happened to you. Thank you so much for sharing.

@sboutlaw2007 2 жыл бұрын

Great video Ashley, unfortunately there are alot of freight forwarding companies out there that help international buyer with lower shipping cost and fees. I know of that one in Delaware, one in Miami and another one somewhere in California. Sometimes you can look at a buyers feed back for the month and if feedback is in the hundreds for one month, typically eBay buyer ID is associated with freight forwarding company.

@vanessagarza-soto9539 2 жыл бұрын

Thank you for helping protect other sellers. Scammers will try to make alternate ways if their previous techniques are found out. Always staying on top of these methods help save us trying to make a living

@kathleenwilson5302 2 жыл бұрын

Yikes! I just sent a pair of 10k gold earrings to this address. I had no idea. I did insure the package so I'll see what happens. Thanks for sharing your experience and how to handle.

@nenephillips653 2 жыл бұрын

I would suggest that you Report this Buyer to eBay so that they can mark this sale if any other issues come up. I am sure how it works since she used a Freight Forwarding company but I would hate to see her try to file a chargeback on a credit card later. Also I would download the delivery confirmation information and save it just in case. Have seen other Sellers mention customers like this waiting until the Delivery Confirmation is no longer visible on eBay and then claiming they didn't receive it. It is sad that you have to watch out for scams like these. I am glad you looked into it and said no.

@juliechartier8689 2 жыл бұрын

Thank you for the helpful information. I get so upset when people try to scam me.

@rickwj324 2 жыл бұрын

Truly despicable! Glad you caught this. Happy New Year to you and your adorable little helper!!

@bekeycoconut9990 Жыл бұрын

Protect yourself in your description area selling the item. And also let eBay know, that it's in your description area you don't sell to that address. Because you know it's a scam.

@chuyedithnavarro6982 2 жыл бұрын

Thank you so much for the info. This has not happened to me but now, thanks to you and your adorable baby boy, I'm ready!! ❤️❤️

@HustleatHomeMom 2 жыл бұрын

🥰

@nunyabiznez6381 2 жыл бұрын

When I was selling a few years ago I sold about 120 items over the course of a year. The prices ranged from $12 to $355. I had a problem with one buyer out of all those. That buyer insisted that "gold plated" meant solid gold and demanded that I not only refund the purchase price but that I let him keep the gold plated item as well or he would leave me negative feedback. I notified eBay of this attempt to extort and they prevented them from leaving me negative feedback. The important thing is to do 100% of all communications through eBay. I never give out my personal email address. The buyer insisted that we talk over the phone but that is also outside of eBay official communications channels so you have no way to prove what transpired in the conversation. If all communications go through eBay then eBay reps can review that and use it to determine if they should allow the negative feedback or issue a refund etc. In the long run I didn't lose any money and I kept my 100% feedback rating. All the items I sold were jewelry and coins. Some were gold plated and some were solid gold and some were sterling. So it varied. The coins were copper or silver. The item in question were 21kt gold plated earrings. I sold them for $20 which I was happy with since I paid $12 for them and shipping on such items is fairly inexpensive. On items over $25 I get insured. There is usually enough in my margin to cover that without too much pain. I'm thinking about making KZfaq videos though since viewers rarely scam the channel into refunding money. Plus the margins are much higher usually.

@dinahkruppa913 2 жыл бұрын

Thank you so much for alerting your viewers to this scam. Also making us aware to not changing a shipping address once an order has been completed.

@Fighter4Street 2 жыл бұрын

yes that was helpful, I didn't even know about that one.

@danielgay4924 2 жыл бұрын

Thanks "Mom" for the information. I don't sell a ton on Ebay but I will watch for this issue. Love the videos.

@krystalmiller4832 2 жыл бұрын

Thanks so much for this video...i just listen to this a few days ago and low and behold the other day i got an order from new castle de .Sure enough it was or a freight forwarding company. This video spared me a lot.Thanks again for sharing!

@golden.lights.twinkle2329 2 жыл бұрын

Another thing to bear in mind. I recently bought an item via eBay. The tracking number said it had been delivered to me, but I never received it. It was either delivered to the wrong house (I get other people's mail all the time) or someone stole it from outside my door. This also happened to me previously with an item I bought from Amazon.

@bun04y 2 жыл бұрын

I have frequently been emailed the wrong tracking number for my purchased items. Sometimes it is an honest mistake and I get a new tracking number. Sometimes I don't hear from the seller, but my item appears. And sometimes the seller responds and cancels my order...which is frustrating because I really wanted the item. :p

@LittleKitty22 2 жыл бұрын

Happened to me several times. I really hate this, not only because it's near impossible to get the item replaced or refunded, but also because the seller inevitably thinks I am "lying".

@redswan1 Жыл бұрын

Have Amazon ship your packages to their lockers. You can select the option at checkout.

@sweetpeace5 8 ай бұрын

Pay for signature delivery

@SwapPartLLC 2 жыл бұрын

I've been a full time eBay seller since 2013. I can tell you for certain that if a buyer uses a reshipper, they void their buyer protection. eBay will usually have your back on that, particularly when a buyer acknowledges they had the item reshipped. The only time they might not have your back is if there's no way to prove they used a reshipping service. The person you were dealing with does sound like a scammer, but not all people who use those services are scammers. It's just a way for people to purchase your items when they're in a location you don't ship to. I've never cancelled an order because it was going to a reshipper, and I've never had an issue with it.

@nunyabiznez6381 2 жыл бұрын

I did once about ten years ago. I don't ship outside the U.S. and the person was in Canada and I didn't know. They lived just over the border from a crossing point in New Hampshire. Somehow they got a U.S. post office box and so I shipped the item to that post office box. They drove across the boarder to pick up the item then drove back. Then they wanted to return it and so I agreed and it shipped from Canada. I don't do business with anyone in Canada so I refused the delivery and it went back to Canada. They then complained to eBay that I was trying to get out of refunding the purchase. I informed eBay that the only package I refused delivery of was from Canada and that I never sold anything to anyone in Canada. That is when they explained to eBay what they were doing. eBay told them they could drive across to the U.S. and ship it via USPS if they wanted to and I agreed. But they took so long doing it that the package arrived three months after the deadline for returning and I had forgotten about it. When I opened up the package with the New Hampshire postmark I realized what it was. I contacted eBay and they informed me that it was too late and the buyer was not entitled to a refund any more. I contacted the buyer and informed them of eBay's decision. I told them if they wanted to send me money to ship it back I would send it to the New Hampshire address. They then sent a torrent of scathing emails because it was too late to leave me feedback. I notified eBay and they suspended their account. eBay told me the official reason was their banned method of receiving packages violated terms of service. Then I blocked further emails from them. Now it is part of my disclaimer that not only do I not ship to other countries but if the buyer reships or travels to the U.S. just to pick up packages or if they return an item from outside the U.S. they will not get a refund. But I also have a disclaimer that I do not give refunds for buyer's remorse. I had a lot of people buy jewelry from me then return it because they didn't like it in person. I always post multiple high res photos of items clearly photographed so there is no question of quality. Just too many people like to buy a bunch of things, have them shipped to them then return all but the one they wanted all at seller's expense. That's fine for Amazon or other big sellers but I can't afford to throw away most of my margin to looky-loos.

@dekauffman 2 жыл бұрын

I was so glad I took the time to watch your video and learn of your experience and add that into my memory bank of the eBaying I do as well. One can never have too much info as you have shared. Always forever scammers lurking for the innocent.... Thanks for sharing

@hilarymurphy9077 2 жыл бұрын

Thank you so much for making this video! I watched when you first uploaded, and I'm very glad I did because I just had a buyer try the same shenanigans with me. In my case, they wanted me to pay return shipping for a heavy Bose speaker from Vietnam, when I had originally sent it to an address in NH. They didn't provide any proof that the item wasn't working, and very quickly ghosted when I said I would not conduct any business outside eBay. Thanks to your helpful video I knew what was going on and learned that the address it was originally sent to is likely an international forwarding company.

@user-bm4xd4ir5x 2 жыл бұрын

Thanks for the info. I don't have a lot of returns (I don't have a lot of sales), but I don't do partial refunds. It's a pain to get a return, but I don't want to reward bad behavior.

@krissifaith6709 2 жыл бұрын

Had a buyer buy something super large from me...international sale. I filmed and took pics of the entire shipping process. Already had a person accuse me of not sending a pool. I had proof of shipping via frieght and dropped it off at the freightyard personally so I signed docs. Buyer was screwy from the very beginning.

@diannekelly8803 2 жыл бұрын

Thanks so much for sharing. This helped a lot. Crew is so handsome and sweet to see him. Thanks again! I had a buyer text me and said my item was so bad her daughter threw it away. I didnt handle that one as i should have to call ebay and ask how an item can be refunded and feedback given from someone not even receiving ( or at least opening) it. Only negative feedback I've gotten like that. Sad to see someone taking advantage of our hard work and hard earned cash.

@philyew3617 2 жыл бұрын

Thanks for the info. Filed away in the back of my mind where it's always available. One simple rule I follow... NEVER EVER act on change of address requests. Just cancel the sale, I prefer to loose the sale and risk the negative feedback threats. I also forward any such threat direct to eBay and let them sort it.

@kristahennessee5831 2 жыл бұрын

So wild that I was packing an order where they asked me to change the address as I am listening/watching this! Thank you!

@brandonestelle6318 2 жыл бұрын

This is incredibly helpful content Ashley!

@d.m.h.5981 2 жыл бұрын

As an Ebay seller, I am so glad you shared this experience a advice. Subscribed!!!

@kimberlyhood5920 2 жыл бұрын

Thank you so much for sharing this information. I have a few things I want to sell but this is always my fear of being scammed.

@grandpaberniesbasement8186 2 жыл бұрын

Wow! Thank you for sharing this story. That was eye opening to see this scam. The baby looks so adorable! Love those cheeks!

@happylifegoodlife4all 2 жыл бұрын

He is so cute every time I see him I stopped paying attention so I have to rewind the video LOL. Great teamwork mom and dad he is too cute. Thank you for sharing him with us.

@jcaudillo79 2 жыл бұрын

Thank you so much for this information. Just a couple days after watching this I had a similar situation happen to me with a buyer using a freight forwarding company.

@cherylchastain1962 2 жыл бұрын

Thank you so much for this informative video. You have provided such beneficial talks for us newbie's. I'm three years in but still consider myself a newbie as i am very part time. Love little Cru.

@chrisquinn1828 2 жыл бұрын

I am experiencing this right now! Same address you showed! Only a $30 NWT shirt. I already messaged buyer and said refunds never happening.

@russf6572 2 жыл бұрын

The fact you're able to keep a 100% feedback says a LOT about you as a seller. I know, because mine is the same. But I refuse to sell outside the U.S.A.

@ktermalkut8332 2 жыл бұрын

some of my best sales have been outside the US. I have also been able to make a better profit

@russf6572 2 жыл бұрын

@@ktermalkut8332 Yeah, but the extra paperwork and the fact you can't get USPS to do a pickup at your house? Too much trouble.

@russf6572 2 жыл бұрын

@Master_Misanthrope Not to mention the wait for people overseas to get the item. I found even before the back up at the ports, this angers them, so they're more apt to leave negative feedback. (I NEVER buy overseas either)

@ktermalkut8332 2 жыл бұрын

@@russf6572 if you use ebay labels (not for the Global shipping program, which to me has been a disaster - I lost a great sale to someone in Australia as the GSP returned the item to me), the additional form gets printed with it. You just have to sign and date it.

@nunyabiznez6381 2 жыл бұрын

I also have a 100% feedback and I also do not sell outside the U.S. I have had people in Canada insist that I sell to them but I learned about 20 or so years ago not to do this. I only lost $10 but I learned a lesson. I also only buy if there is the eBay protection. I filter out buyers with low scores or are very new.

@WriterDirectorTL 2 жыл бұрын

Thank you so much. I got scammed recently and I was so upset. Thank you for making this video. I wish I saw it sooner. Have a happy new year

@cclovelacegrace 2 жыл бұрын

Thanks for sharing him and this experience!

@whodidit99 2 жыл бұрын

Happened to me on an $800 vintage toy. Buyer opened a dispute with CC company who eventually ruled in my favor. This freight forwarding company was in FL. The item passed inspection, but was damaged enroute to the destination country.

@HustleatHomeMom 2 жыл бұрын

Oh wow… crazy!

@keithjohnson5398 2 жыл бұрын

Ugh, ebay there's so much to learn especially as a new seller. I too discovered freight forwarders after selling an old camera lens & buyer wasn't totally pleased but did offer me the option of a giving them a partial refund (which I really should have done) would have made things easier for the both of us since they were in Russia.

@nunyabiznez6381 2 жыл бұрын

You were scammed. Don't sell overseas. Only a small fraction of customers are foreign anyways so you won't lose much by limiting buyers to the U.S. and you will save yourself a lot of headaches.

@tr7198 2 жыл бұрын

Also beware of postage calculators that fail to recognise if a domestic shipping address requires additional fees for shipping depending on the building or facility ie a gated community. Ebay just sees the geographical location according to the zip code but when you take the item to the post office to send you find the cost is almost doubled. I had this happen so I got dinged for asking the buyer for additional shipping cost to cover the association delivery fees not included in the original calculation. So I cancelled the sale refunded what he had paid and still had to carry the ding of negative feedback. The difference being if I just paid the additional fee and ate the loss would have cost me 10.00 more dollars out of my pocket beside giving them the item free.

@annabelturkowitsch4251 2 жыл бұрын

Great advice! Thank you very much Ashley! I hope Crew is on payroll!😃

@TheRobq7 2 жыл бұрын

I've had people try to get me to change the address after the fact. I NEVER do that. I force them to fix their account or I cancel the sale. Had one guy try it after I had already shipped, I ship FAST!!!!!!! He raised all kind of hell but I was covered.

@TheRobq7 2 жыл бұрын

@@rsmith8434 yep, not to mention it only takes a couple of minutes to update their ebay profile account. I DO NOT put up with ANY shenanigans with buyers whatsoever. Too many scammers out there.

@mr.woowoo8826 2 жыл бұрын

Ahhh...As an OCD person, respect to your organizing skills. My Dad died and had an antique store and I organized like you, everything. Almost 10,000 pieces. He had a dream of doing it, so I did it for him. 2 years...whew. Photo's and organized. TY pass this info to my girlfriend.

@ramezabuhashem6200 2 жыл бұрын

Thank you so much, I watched you video 2 days ago and today and got sale from the same exact address you talked about, I googled it and it was a SCAM, can’t thank you enough because it was 800$ sale would’ve been a big problem to me.

@StephiesBeadsandBaubles 2 жыл бұрын

Great info thanks !!! I have never had any kind of scam issue in almost 20 years , but there is always a first time, now I know at least one to watch for !!!

@randomxaos 2 жыл бұрын

Thanks for this vid! Those scammers are so merciless and cold- barely human. Keep up the great work. Good things comes to those who work hard and don't stop!!!

@hezmydaddyo2722 2 жыл бұрын

I rarely use eBay any longer. Too many Chineeeze “shops” that don’t actually ship from the USA because they’re not actually in the USA even though they say they do and are. When you inquire about where your item is because 2 weeks has passed they tell you it’s out of stock and it will ship in 8 or so weeks. I now email the seller with questions before I buy anything. When I sell I take no returns and will not ship outside the lower 48 states.

@hamishmacgregor4264 2 жыл бұрын

As a Scotsman, I was looking to buy a new kilt and of course, looked up a few places, one kept coming up as really cheap, I looked into them further and they were based in Pakistan, and using an address in Louisiana. In their ad, they stated they could provide a sporran made from the same tartan cloth. Which is wrong on so many levels. Sporrans are not made of cloth I would say 90% of them are made of leather, or something similar. I emailed them and politely informed them that their information was incorrect. I received an email that advised me I needed to remain humble and not get upset over information on a website.

@hezmydaddyo2722 2 жыл бұрын

@@hamishmacgregor4264 they certainly helped you save your money. Can you or find an authentic Sporan from a Scotch website or one in NYC? Everything is available in NYC!

@hezmydaddyo2722 2 жыл бұрын

@@hamishmacgregor4264 I saw a table cloth I rather liked recently that said vintage crochet. Upon further reading it stated 72 had been sold! Vintage is original, antique, one if I’d a kind from an era of the past, probably 25 or more years. I wrote asking for an explanation and got a similar response as did you. I reported them. I used to sell true vintage 50s 60s dresses and there is a question that pops up when the word vintage is used asking if it’s truly vintage. So much BS everywhere. God bless.

@christianderson4269 2 жыл бұрын

I experienced the exact situation with the EXACT same Delaware address going to Georgia, involving a cell phone. Buyer claimed the cell phone was defective due to an issue with the volume and screen, and they wanted to invoice me the cost to repair the phone. The phone was in perfect working order, but I also accept returns, which they refused to do. Thank you for making this video! My experience was a couple years ago, so obviously this Delaware>Georgia scam is still alive and well.

@kenlandon7803 2 жыл бұрын

Thanks! Good for you calling bs on scammers!

@deni2622 2 жыл бұрын

Flippin Ain’t Easy shares such buyers user names so the rest of us can block. It would be great if you could share the user name. Well done video…Thank-you ! Good info . I just subscribed

@lorettabalogun5573 2 жыл бұрын

Hi, please how can I block a buyer? Please let me know, it’s very important to know how to do this. Thanks.

@justbeingme8819 2 жыл бұрын

Looks like his video was removed or something happened cuz his video is gone

@onlyluvisreal6691 2 жыл бұрын

@@lorettabalogun5573 it's in the seller settings. I block any strange behavior and negative interactions.

@AliceTellsAll 2 жыл бұрын

I caught that happening to me years ago. I never shipped anything and refunded the money and was done.

@timklamert6500 2 жыл бұрын

I had the same thing happen to me. The buyer paid $150 then tried to get a refund claiming he didn't receive it, then claiming it was damaged, then claiming it was missing parts. Then he requested $70 partial refund. It was a huge amount of mental stress thanks to Ebay not knowing their own rules and they were requesting me to accept a return from the guy who had the new item shipped overseas. I had no idea the address in Delaware was forwarding the shipment to Asia.

@jenniferryburnsart8598 Жыл бұрын

Thank you. I didn’t know about changing addresses. I appreciate your information. Didn’t know about this address either. Great information!

@craftygirl1104 2 жыл бұрын

When you brought up that shipping address in your video I was thinking I just shipped something to Delaware last week, so I looked it up and sure enough it's the same address. I hope I don't have any problems. It's still stuck in an LA postal facility at the moment. Can you let me know if we can block this address somehow in our eBay or can we just block the whole state? I would rather not have to ever deal with this. Since you brought it up on video and it's the same address I just shipped to, I imagine a lot of sellers are getting sales that go there. We should be able to block the address! Thanks for letting us know about it!

@Joy-xz2fx 2 жыл бұрын

I’ve had a buyer destroy a pair of sunglasses get a refund from posh and send them back. I often wonder with smaller purchases with lots of questions or with things like this if someone just wants my physical address. I us a P.O. Box. Do you use a P.O. Box for your shipping address to protect yourself and your family? Thanks, Joy

@robertballuumm730 2 жыл бұрын

Amazing information, thank you. I'm elderly, verging on ancient and looking to sell some stuff on eBay so found it very informative. Happy New Year to you and your family. 🙏🙏🙏

@irene-starbridgewater2793 2 жыл бұрын

Ashley, as always great content and advice. Today's video has been so very informative and helpful. Thank you, thank you, thank you.

@Tiffinysue 2 жыл бұрын

I was recently scammed. Sold a 200$ plus 50$ shipping huge cast iron skillet. The buyer asked for a return because apparently it didn’t sit flat on her glass top range. Her request included photos of thanksgiving dinner made in the huge skillet. Dang I guess I got had. I sent a label anyway. I will just re scrub it re season it and re list it again. Movin on~no hard feelings. Just a drag.

@joannbass2505 2 жыл бұрын

That buyer should know Never use a cast iron pan on a glass top ! It could have been worse for them the glass can crack.

@WindsofChange 2 жыл бұрын

@@joannbass2505 What are you talking about, you can use cast iron on a glass top, just have to be a bit careful. But older cast iron is notorious for not being flat bottomed.

@michellelyman7092 2 жыл бұрын

wow, definately a good address to keep in mind. I remember one time I encountered a bad seller though - she did a terrible job of loosely packaging two glass items together and one was heavy and smashed the more delicate one in the box. It was a two part item so of no use with half of it smashed to bits. It was a "fairy light" that has a heavy glass base and a very fragile glass shade over the top and you put a votive inside. I told her what happened and she basically told me tough - you didn't purchase insurance so you're just out of luck. I didn't have an option to do that? she said there was nothing she could do so I was out $60 bucks plus. If she had packaged it properly it would have been fine. It was her fault and she knew it and didn't give a damn. I bet you would never do something like that.

@jpoconnor5744 2 жыл бұрын

eBay would have backed you. It is still the seller’s problem if damaged in shipping. Insurance protects the seller if it doesn’t arrive to the buyer I damaged or at all. As both buyer and seller in different transactions, I contact eBay if there is a problem. They even paid me back shipping on a scammer. Follow their polices and contact them if there is a problem.

@srezzy1326 2 жыл бұрын

I would like to think most people wouldn’t do that, just for a repeat customer aspect. But at the grocery store, they bag my watermelon and eggs together, really? You can’t fix stupid, it’s illegal! I rebagged the items before I left the store, with a bewildering look on the baggers face!

@JolieUTU 2 жыл бұрын

I learned a very important lesson from this video: that baby is SO ADORABLE! I watched this entire video even though I have never sold anything on eBay and never will simply because I was waiting to see that cute little face again! Thank you for sharing that adorableness with us!