BMW Connected app not updating? Here is how to fix it!

Рет қаралды 62,564

4 жыл бұрын

When your BMW Connected app shows incorrect date or did not update your vehicle information constantly, probably you need to follow this process and you can fix it.
Try and leave a feedback!

Пікірлер: 79

@schumatter 3 жыл бұрын

This has been driving me crazy but now thanks to your video is sorted. I had done the app update but not the reset, thanks again for informative straight forward explanation

@salvatorva64 2 жыл бұрын

Thanks a lot. It worked for me. I called the BMW customer service 3 times. You have been more helpful than them.

@drkassoff 2 жыл бұрын

It worked. Thanks so much. I have a 2021 BMW 740 ILIX with updated iDrive software. I was out of town on vacation and looked at the app and it said my trunk was open and the car was unlocked! I was out of my country, texted my neighbor who went and looked at the car and told me everything was OK. It also did not have the correct amount of fuel, etc. Even though the app said he just updated itself. Went through your procedure and it worked perfectly

@jontymo 3 жыл бұрын

Brilliant, my app locked up after a software update on a 2021 330e, followed your instructions and all is now good👍

@MichaelWilliams-rf3jr 2 жыл бұрын

Thanks for this! My car didn't have the option to update apps, but I managed to reset it with on/off radio dial and that seems to have fixed the problem in my G20. Thanks a million!

@MrLubba1974 Жыл бұрын

This is what I was looking for , my G20 hasn't the option to update apps either, hoping this will work for me too, off to the car I go 😊

@pedrofreire7874 3 жыл бұрын

Thank you Jeff! Worked. 2020 BMW 218i Gran Coupé (software update - 07.2020)

@killahlewis4627 2 жыл бұрын

thanks jeff. one of mybapps wasnt loading. watch ur video, now its works perfect

@kevinobar5172 2 жыл бұрын

Thanks, Jeff. Worked on my 2022 X5 45e too! I did have to try it twice. Also when I pressed the “Options” button the “Update apps and services” line was not there. Just held the power button down for 45 seconds and powered off and on my iphone 12.

@isitsummeryet4338 Жыл бұрын

This worked for me! Thank you for your video. Stay safe!

@tiveinc 3 жыл бұрын

This TOTALLY worked on my 2020 X7 - nice work

@j777 2 жыл бұрын

In addition, you can also go to connected drive services, installed services, and refresh those (with the option key as well). I also had a notification about the privacy options that were not all checked, I allowed the car to communicate anything. After all that and a quick drive, everything sync'd up.

@fredschwartz1671 4 жыл бұрын

Thanks Jeff! BMW phone Geniuses could not help me, but I just followed your instructions and got the system working again! Thank you for posting this video! Much appreciated!

@rigoscigars 2 жыл бұрын

Worked magically! Thank you! 2021 BMW 330i

@SnowBob302 2 жыл бұрын

Worked for me today! Thank you!

@PravinPrassath 2 жыл бұрын

You’re the best! Worked on my 2021 330i xDrive.

@patricklam6646 2 жыл бұрын

Great video and instruction. Solved my problem too 2021 330e.

@DavidIson 3 жыл бұрын

Great video, solved my problem after a remote software update caused connectivity to the App. to be lost 👏

@ianhall3983 2 жыл бұрын

Great vid. This worked on my 318 i 2021 model. Thanks for the help.

@kwltfk 2 жыл бұрын

Excellent, fixed my 128ti. Thank you

@robertboulstridge9603 2 жыл бұрын

Thanks a lot - worked first time on my 330e.

@FerchoUSA 2 жыл бұрын

Great video !!! Many thanks Jeff

@michaelboateng5838 2 жыл бұрын

Solved my issue! Thank you 🙏🏾 P.S Toronto stand up lol

@parisadarvish9819 Жыл бұрын

Very nice and helpful information! thanks!

@jannemattinen1657 3 жыл бұрын

Thanks, it worked. G21 330e xdrive.

@manowarkill 2 жыл бұрын

This solved the issue, but not for the first try. 2021 G20 330e.Thanks!

@andrewshore9422 2 жыл бұрын

Thank you. Fixed the issue with my 2021 ix3

@SBA142 Жыл бұрын

Thanks a lot. That was so for helpful. I had the same problem now is working excellent .

@schanikoh 2 жыл бұрын

It works! Mine did after the second try.

@MrAvant123 2 жыл бұрын

Worked with my 2021 X3 -- thanks.

@yeayeaMM 2 жыл бұрын

thanks very much! Works now. I am from Toronto too

@rolfbaldauf1374 3 жыл бұрын

Super video and perfect instruction how to fix the issue! Thanks Jeff - great job!

@ervindelacruz8 2 жыл бұрын

Thank you thank you thank you!!! It worked. Stay safe

@in2zion478 4 жыл бұрын

Thank you!!!! It worked.

@thliang17 2 жыл бұрын

It works for me. Thank you. 2022 X3.

@johnhunter9338 3 жыл бұрын

Thanks. This solved my issue with this

@DaveSt33tz 2 жыл бұрын

Worked for me on my 2022 X5 45e!!

@mohdyusri2816 3 жыл бұрын

TQVM! Problem solved!..mine 218i 2021

@kees1898 2 жыл бұрын

Thank YOU!!! It helped

@Catpain3311 3 жыл бұрын

I just tried it on my 2019 330i and it seems to be working fine. I just hope it doesn’t get stuck again

@karlolapuz3545 2 жыл бұрын

For whatever reason, my car won’t update on the MyBMW app and I followed the instructions w the updating in the car and resetting it. Are there any other solutions possibly?

@user-vz1hf7hh3z 2 жыл бұрын

thank you so much its working now heighly recommend

@steinilux 3 жыл бұрын

Thanks a lot... works... 2021 X5

@MrLubba1974 Жыл бұрын

Unfortunately this hasn't worked for me . I'm in England, would it be a different method ?

@gmodicawxman 3 жыл бұрын

Worked!

@myriadofstars Жыл бұрын

That only updates the in-car aps. How do you update it on PHONE

@Kube4x 3 жыл бұрын

Worked for my 2017 330e. Had to reset it twice.

@perlen89 4 жыл бұрын

Hi Jeff, it didnt work for me.. I have a 630gt 2020 ... had the car for 6 days , havent updated in 5 days.. any suggestions?

@jeffgao 4 жыл бұрын

Armin Bilalovic check with your dealer and make sure they set up everything... I just picked up my new 2020 X4 demo and it works from day 1. keep trying the same process I guess.

@ciprigeorgiu Жыл бұрын

I saw in your video that when you go to Apps you don't have BMW Store (I don't have it either). Is there a way to get it or it depends on the car options?

@jeffgao Жыл бұрын

That might be a option depends on your region or connected drive subscription you have. I personally never heard about it, or used it. Sorry can’t help you with that.

@ciprigeorgiu Жыл бұрын

@@jeffgao He told me the dealer told him he was lucky to have that and was probably because his bmw account is made on UK...Sadly might be a region dependent feature.

@idreeshabash9852 2 жыл бұрын

Hi, I bought the maps update for my car from the BMW website and after downloading the car does not update when I connect the USB it shows me this text what is the problem I do not know can you help me in this regard my car 535d 2016

@jeffgao 2 жыл бұрын

Hi, your F generation 5 series is using iDrive6, which is completely different case. You might need to contact your local BMW dealer for better solution.

@MichaelSmith-fg8xh 2 жыл бұрын

I had to do this but with one additional step....unpair my phone on Bluetooth and WiFi then repair using the shown method. I also stopped android from optimisation of battery use of the BMW app which made the transfer go quicker

@kolourblind3124 Жыл бұрын

I have a 2020 m340 and I had the brake fluid change service done early, im now showing a message on the my bmw now that it’s due to perform this service. Will this process work to resolve the issue so the brake fluid is on a proper service interval?

@jeffgao Жыл бұрын

No, your dealer forgot to reset it for you. There is a way to reset it, but it is not recommended for customers to do it directly. You should ask your dealer to do it so it is properly recorded to avoid any future conflicts.

@kolourblind3124 Жыл бұрын

@@jeffgao thanks bud! Your a big help.

@mcoteg 3 жыл бұрын

My update doesn’t work on my 2021 540. It says it failed. Any updates on this problem? Also now with the new app. Thnx.

@jeffgao 3 жыл бұрын

barely see your case, maybe try again later.

@goodfellazbushcraft8301 2 жыл бұрын

TURN YOUR MOBILE OFF THE WAIT 2MIN THEN ON

@bscott3223 4 жыл бұрын

Jeff, I did everything like you suggested. Upon holding for 45 seconds and then the screen resetting twice, the audio volume didn’t work in the car. It kept saying “source not identified” for a little while, then the volume came back. The connected app still doesn’t work though, even after logging off and signing back in. No gas levels, no car mileage, no remote 3D. Any fixes for this??? Thanks

@jeffgao 4 жыл бұрын

Bryan Scott which car do you have? I recently fixed another car using the same way and connected app updated right away.

@bscott3223 4 жыл бұрын

Jeff , I have a 2020 BMW X3 m-sport. I actually went into the app, deleted my vehicle so I could start over and “add a new vehicle,” of course being mine. Now I can see my gas, the miles, I can lock/unlock, set the air, get a gps location (though not perfect). But I still can not use Remote 3D view and the app tells me I need to enable it in my connected drive (or the car itself.). However, it is in fact enabled. So no remote 3D view as of now. I’ll be speaking to a Genius on the hotline tomorrow to see if he can remote view my car... from what I understand though, the Remote 3D view is the issue most folks have. But I’d love if mine worked

@jeffgao 4 жыл бұрын

Bryan Scott when I first picked up my G05 X5, it was not working instantly. I can not even remember if I got it fixed. When I was driving my X6, I lost interest playing with the remote 3D view lol... hopefully you got your issue fixed.

@bscott3223 4 жыл бұрын

Jeff hi! Shortly after posting that message, sure enough it did start working! Everything works now, including the remote 3D, but the key is to leave the mirrors Unfolded when the car is locked and left. The cameras won’t send any signals to the app if the mirrors are folded in.

@jeffgao 3 жыл бұрын

Bryan Scott not correct, remote 3d will automatic unfold the mirrors