Airbag Warning Light On Fiat Ducato, Peugeot Boxer, Citroen Relay Vans

Рет қаралды 33,209

Күн бұрын

This video shows our experience when the air bag warning message came up on our Fiat Ducato based motorhome. This appears to be a common issue with Sevel based motorhomes, the Ducato, Relay and Boxer. Watch this playlist for the full story - • Air Bag Module Saga
▶ Thank you:
Carefree Caravanning and Motorhoming who made a video about their experience of this issue and told me about Crashdata. Check out Keith and Michelle's channel here: / @keithandmichele
Southport MOT centre in London Street Southport for the free diagnostic check. Find them on trustedtraders.which.co.uk/bu...
Crashdata in Liverpool for their excellent service: www.crashdata.co.uk/
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Chapters
00:00 Flashback to Easter
01:20 Diagnostic check at Southport MOT Centre
02:08 Removing the airbag module
09:54 Make sure the doors are locked
10:36 Dropping off the module at Crashdata
11:37 The module is back
12:00 Check the vehicle battery voltage
12:39 Refitting the module
12:59 Is it fixed?
13:29 Check the alternator is charging
14:24 All connected up again
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▶ Motorhome:
Fiat Ducato Swift Kon-Tiki Sport 574 (2019)
▶ Car:
VW Club Up! (2015)
▶ Dog(s):
Poppy, a West Highland White Terrier (2013), Tara, a Cavascon (2014), my sister's dog, who we look after occasionally.
Thanks for watching!

Пікірлер: 210

@BobEarnshawMoHo 6 ай бұрын

This problem repeated itself 4 months later see this playlist for the full story - kzfaq.info/sun/PLUi3rqw12j2oFgoNsJB9ilX2m8J4i0s_F

@davidhargreaves9963 Жыл бұрын

Cheers Bob, mine has developed the same fault, getting it sorted in the next couple of weeks. Your video helps to confirm that it can be sorted

@jillholly6445 Жыл бұрын

Saw this recently on Keith and Michelle’s channel Carefree Caravanning and Motorhoming. This is incredibly useful information. Thank you Bob, Keith and Michelle! 🚐

@BobEarnshawMoHo Жыл бұрын

Yes, that's where I saw it first as well. Thanks.

@briansansome5934 Жыл бұрын

Hi Bob, I spoke to you briefly at Poolsbrook country park recently. Yes I had this same issue with my Fiat Ducato. Just did exactly as you have. Removed ECU sent to crashdata & refitted after reset. I also fitted a new battery before I turned the key again to prevent the low cranking voltage issue that causes it. I also believe manufacturer should replace or repair these as a warranty claim as they are clearly not stable. I know of no other vehicles that suffer airbag ECU faults due to low battery voltage. Thank heavens for crashdata. A great company. All the best Bob. Enjoy your uploads.

@BobEarnshawMoHo Жыл бұрын

Thank you.

@gallivantinggalantes Жыл бұрын

Hi Bob, that was a fiddly job well done. Glad you got it all sorted out. This is a video to keep for future reference. Thank you for sharing, looking forward to your Scotland trip x Julie and Tony x

@davidtolley4979 Жыл бұрын

I had the same problem on ours I took out and went to Crashdata in Liverpool great service

@foxy1960 Жыл бұрын

Very helpful video Bob , If you forget to lock passenger door before you disconnect battery there is a little slot on the rear of the door that you can insert a flat head screwdriver in and lock it manually . There are a couple of videos on youtube showing how to do it

@BobEarnshawMoHo Жыл бұрын

Great tip, thank you!

@suzybeetravels Жыл бұрын

Thanks Bob! We will definitely keep this in mind as ours is a Peugeot Boxer cab. Great advice ❤x

@BabyBooHoot Жыл бұрын

thanks Bob. Just to share an issue i had with you and your viewers, I had a glow plug warning issue on my van, not visible in the engine bay , which is same age as yours 69 plate. Relay is a nightmare to find. but it is there. Located on the passenger side of the van between chassie rail and outer wing (rhd) easiest way to get to it is , steering full lock to the right, remove enough bolts from the wheel arch liner to allow your arm through with a ratchet and 10mm socket. relay is located high up toward the headlight area, it is a bit awkward. Slide back the RED part of the multi pin connector. the plug will disengage from the loom. then the single nut can be undone. the relay will then be free. it is a sod to get to , but worth the effort. i had to fit a new relay to my van and the message dis appeared after start ups. From cold , there was no message , but once the engine was fully up to temp ,next restarts of the engine the message would appear after about 40 secs of engine running / restart and glow plug symbol would flash for about 20 secs. Relay is about £50 on ebay. I can offer part number if someone needs it , but the old relay is not to hand at the moment. I was just out of warranty as well. Prior to this , i had checked the fuses and they were good. Last thing i wanted to do was change a glow plug, as access is a pain, the relay was the next cost effective option.

@BobEarnshawMoHo Жыл бұрын

Thanks for sharing.

@peterbird5024 Жыл бұрын

We had this last year. They provide a greet service.

@TheGrafhamWagger 3 ай бұрын

Airbag light on my Peugeot Boxer this weekend, a quick search led me to your super helpful video, module on it's way to Crashdata today! Thanks so much for posting this video and all the information. Will also be fitting new battery!

@BobEarnshawMoHo 3 ай бұрын

I hope it fixes for you.

@MrMickthemod Жыл бұрын

Thank you for the very good guide just had mine come on my neighbour had a reader and got code followed YOURE very clear instructions and now ready to send of ecu to the company you recommended

@BobEarnshawMoHo Жыл бұрын

Thank you

@tiddyirvine9830 Жыл бұрын

Yes Bob we had the same problem with our Peugeot boxer.

@vanagon1966 Жыл бұрын

thanks Bob thats a handy video..my auto-trail has the same error code.. it had a flat battery and was jump started by the dealer.. i will send it off for repair..

@keithmorrison2383 Жыл бұрын

Great thanks Bob

@andyfrazier3035 Жыл бұрын

Thanks Bob, I got the unit out and sent it to CrashData (from France) so hopefully they can fix this fault. Great video.

@BobEarnshawMoHo Жыл бұрын

Let's hope they can.

@medwynpritchard Жыл бұрын

Had the problem on our Peugeot Boxer Elddis van fortunately was under warranty at the time had it sorted at Peugeot Llandudno a new unit was fitted also they fitted an extra earth to it ,thanks for the video if it happened again that’s the best and cheapest way to go happy travels always enjoy your videos 👍

@BobEarnshawMoHo Жыл бұрын

Yes I saw that Peugeot were suggesting an earth strap.

@crafter63 Жыл бұрын

Thanks for the informative and helpful vlog Bob.

@BobEarnshawMoHo Жыл бұрын

You're welcome

@sylviapage8572 Жыл бұрын

That was a useful video. I hope it doesn’t happen in our van, you made it look fiddly but doable, sadly I think it would be a garage job for me! Thanks for sharing.

@carolynhaywood7701 Жыл бұрын

Very useful video, thanks Bob.

@BobEarnshawMoHo Жыл бұрын

Thanks for watching

@sharonbishop2651 Жыл бұрын

Fantastic, you may have just saved us over £500. Thank you for filming and sharing.

@BobEarnshawMoHo Жыл бұрын

You're welcome. Hope you get it fixed.

@henrywilliam8506 Жыл бұрын

Another great vlog Bob! Just for reference, I had a passenger air bag way back in the mid 1970’s. She just wouldn’t shut up. I corrected the problem through the divorce method! 😇

@BobEarnshawMoHo Жыл бұрын

Thank you.

@turbostream7925 Жыл бұрын

I had this in late 21 just before my MOT on a 2016 Hymercar Ayres Rock. I sent my unit to crashdata, and fitted a new starter battery but wasn't convinced it was that. It lasted till I sold the van in May 22.

@deborahhewitt8688 Жыл бұрын

Not same issue but we had a persistent airbag warning light after an incident with a USB cable that became tangled in the steering column when we were going round a roundabout. Slight panic and an over zealous tug and turned out we had wrecked the steering module. It was safe to drive but It was a costly fix and we are super careful to route charging cables well away from the steering column now.

@Rockdadify Жыл бұрын

Bob this happened to my Fiat Ducato, and my friends Peugeot Boxer, Sent my module away to Crash Data Uk, back in a few days all working, done the job myself, £80 against a new module costing anywhere between £250 - £350, nice video thanks. Indecently a OBD reader will not find this fault.

@BobEarnshawMoHo Жыл бұрын

A decent diagnostic system like our garage had will show the fault, it won't clear it.

@user-ju7fp1ey3s Жыл бұрын

Had the same problem but mine was not repairable but sorted another one for less then half the price to what the dealer's was gonna charge crashdata had it back to me in 2 day's 👍👍

@BobEarnshawMoHo Жыл бұрын

Good to hear they can do that as well.

@user-ps9fz5lx8k 5 ай бұрын

Excellent and helpful video thanks. Frustrating dealing with Crash Data Ltd though. Thanks again.

@temarabrothers3899 2 ай бұрын

Thank you. This video was very helpful

@lynmoore8355 Жыл бұрын

well done guys you did good thanks for the video.

@gnarlyboot477 Жыл бұрын

Hi Bob, I had a low battery warning on my Land Rover. Turned out it was just my battery, although it was only 3 years old. Since then I’ve purchased a 12v digital read out. It plugs into a cigarette lighter socket, gives you 2 usb sockets and a constant read out of your battery voltage. Usually about 12.4 prior to start up and 13.9 during charging. Only a few pounds from Amazon but gives great piece of mind.

@BobEarnshawMoHo Жыл бұрын

Great idea

@sleepycatpictures1176 Жыл бұрын

Always worth checking the wiring connectors under the seats too.

@BobEarnshawMoHo Жыл бұрын

Thanks, I did check them and they were OK.

@petebarry6449 Жыл бұрын

Same thing happened on ours, it’s a known issue by fiat but they won’t acknowledge it needs a recall. We used northern auto tech to reset ours and they gave a full printout showing at the time the ecu failed the battery dropped to 11.2 voltage, the battery had been tested and it’s 98% efficient so dont rush out to change your batteries. We found the Votronic standby (trickle) charger had blown a fuse so whether this was in fact a voltage drop or a surge is debatable. Trickle charger working fine now, battery good and ecu still ok 🤞. Be interested to know if those with failed ecu also have alarm/trackers fitted, just a theory I have atm. Nice video Bob, that space is not meant for us chaps!

@marklorna7513 Жыл бұрын

Hi Bob, we had this happen on our 2016 Swift ducato while on hook up just before our euro trip last year, wasn't possible to get it fixed before we went away, (was told its perfectly safe to drive) so did our 3 week trip and sent it off to crash data on our return, unit was back with me within 2 days, fitted it and it's been fine now for almost 12 months, I think it could have been a power spike that broke it, because battery was and is fine still, hoping it lasts. 🤞🤞

@julianmusik6701 Жыл бұрын

It’s a pain, we had this problem last year. Local dealer couldn’t fix it, so eventually Fiat sorted it for us. Very expensive for what it is. Common problem apparently, and it could happen again. Thank you for the video.

@MyAsh1974 8 ай бұрын

Hi what did fiat do to solve the problem? Just had crash data reset the module on our fiat ducato but light came back on 2 weeks later our battery is fine

@BobEarnshawMoHo 8 ай бұрын

@MyAsh1974 Update at beginning of this video in early September kzfaq.info/get/bejne/h8yCkpeVurvNZ3U.htmlsi=OG_YOl_22a3D52lg

@grayduff64 2 ай бұрын

Superb thanks mate 👍

@BobEarnshawMoHo 2 ай бұрын

Glad it helped

@jackiesmithsmetaldetecting Жыл бұрын

Very fidley getting to it, but a great service from the crash data unit. Wonder how many have paid top whack for what seems like a common problem. Now they can youtube the error at least.

@michaelparsons7390 Жыл бұрын

Excellent video Bob. I had the Airbag light and followed your instructions to the letter. The module was turned round by Crash data in 3 days, fitted and error gone. They gave me an error code which was high voltage from the battery which made me think when plugged into mains don't, like I did, switch on the ignition to setup your Sat Nav etc ready for next day. If your battery charger happens to click in at 14.5 volts it will trigger and error. Low battery does same.

@BobEarnshawMoHo Жыл бұрын

That's interesting, by mistake I've switched the ignition on when plugged in. Maybe that's can be a cause rather than low voltage!

@michaelparsons7390 Жыл бұрын

@@BobEarnshawMoHo they reported 14.6v caused the failure which is my initial charging volt before is settles down to 13.2 ish. Lesson learnt.

@davemilsom8431 Жыл бұрын

I wish that you had posted this two weeks ago. Same problem, module failure, but garage fitted a new unit (£500+ inc VAT) In hindsight should have at least insisted on retaining failed unit, so that I could either have it reset for possible future failure, or sold it on eBay to recover some of the cost!

@BobEarnshawMoHo Жыл бұрын

Carefree Caravanning first mentioned it abiut a month ago, that's where I first heard of it after it came on.

@LeisureBit Жыл бұрын

I’d come across the module when fitting some things but hadn’t realised it was the airbag one - the modules do seem very susceptible to voltage drops (which of course is expected) - I thought it seemed an odd place to locate it as if you split something could easily get in there. Thanks for sharing All the best, David 👍

@peterneal7160 Жыл бұрын

The Module is a Sensor in itself and has to be central, same on all cars! Just got to make sure NO spillages as that will Scrap it!!

@yoker66 Жыл бұрын

We have the same issue with our 2019 fiat ducato this appeared just before easter, we will have to check the warranty.

@user-cl1ef5uv3k 9 ай бұрын

hi mine has the same fault but never had any engine battery voltage drop as we have solar panel connected to it permanently as we keep it on storage unlike our old m/h the battery was always flat when we went to collect it so dont know what has given us the fault

@BobEarnshawMoHo 9 ай бұрын

The voltage drop occurs when you start the engine quickly, without waiting 20 seconds for all the lights to go out on the dashboard.

@user-cl1ef5uv3k 9 ай бұрын

hi bob .well never knew that & we have had 3 of these but just checking the history on the swift command APP & it shows a voltage drop in Calais waiting for the train home but the air bag warning didnt come on till 2 days later need to get it fixed for Spain in December @@BobEarnshawMoHo

@davidjames1817 Жыл бұрын

Exactley the same problem as you, ECU is on its way to CrashData so hopefully will be resolved. It does seem like a design flaw as a lot of people have had the issue.

@eclipseonline3852 Жыл бұрын

Hi Bob thanks for this video, this is a problem I have just encountered, and have been trying to sort it out. Quite a few people seem to be having it and I think Fiat should recall the vehicles to deal with it, however I may follow your lead and replace the module, although it looks a bit fiddly. Thanks again.

@BobEarnshawMoHo Жыл бұрын

I didn't replace the module, just had it's data reset.

@priteshchampaneri5101 Жыл бұрын

Not a bad saving if your willing to get your hands dirty, and a quick turnaround ! 😊

@BobEarnshawMoHo Жыл бұрын

Yes, it's a bit fiddly, but worth it.

@leewarren7150 Жыл бұрын

Yes had the same problem on my boxer took mine to main dealer as was still under warranty. Mechanic said when battery not holding full charge does something to module. Not sure they replaced it said they put in another earth to stop back feeding to module. Fingers crossed been fine ever since. Done approx 6k miles since problem. Said it was a common problem 🤷‍♂️

@GedandMichele Жыл бұрын

Useful vlog for what seems to be a common problem.Might be worth getting an OPD reader.Basic versions are pretty cheap

@petebarry6449 Жыл бұрын

The standard obd reader will only run diagnostic on engine management systems, the air bag Ecu and other Ecu use a separate pin in the obd port so make sure you get one that is capable of running a wider diagnostic to include air bag and anti lock brakes etc, they are of course more expensive

@MarkandNic Жыл бұрын

Hello Bob, I was viewing the comments on Travel Trolls video about the same issue you had with the airbag modular and saw your comment about the airbag light coming on again after crash data had reprogrammed the modular, I ask this because mine also came on at the weekend at it’s booked in with my mechanic on Thursday, luckily for me we purchased the van last year and took out a four year gold warranty so hopefully the cost for new and fitting will be covered 🤞🏻 This is annoying given that Fiat must surely be aware of this especially when it’s classed as an MOT failure and a serious safety issue if ignored if driven and the amount of people having the same problem. Look forward to your thoughts on this. Thanks, Mark.

@BobEarnshawMoHo Жыл бұрын

I know, I rang Fiat yesterday morning and got a standard this is not a recall issue email. It's not good enough. Hopefully you get yours done under warranty.

@brianmcclure8012 Жыл бұрын

Very helpfull Bob. I've heard about this issue bwfore, but good to get refresher. I really hope the error code truely enables CrashData to determine that a reset will sort it kr if the module is really defective and needs to be replaced. Thank you for thix very informative video!!

@BobEarnshawMoHo Жыл бұрын

I suspect that the only way they will know is if the reset doesn't work.

@althomas7952 Жыл бұрын

Hi Bob, Found your video interesting. My Fiat Ducato (2016) had the same fault immediately before the MOT was due!! Started with the Crash Data fix but it failed again while in Spain about a month later. Eventually persuaded Fiat to give me a new module even though it was out of warranty and was fitted by Fiat Professional main dealer but I had to pay labour charges. A very common fault and a good tip is let the module warm up before starting the engine. Hope yours will be OK. Al.

@BobEarnshawMoHo Жыл бұрын

Thanks, interesting, almost like Fiat acknowledge the issue. If it happens again, I'll go to Fiat customer services.

@althomas7952 Жыл бұрын

Fiat do acknowledge a fault with these modules and have upgraded them. My new one has a two year warranty. Contact Fiat Customer Service (Turin) if you have any further problems, hopefully you'll be OK. Any new module has to coded to your vehicle so a main dealer must fit it.

@davidsiddall3224 Жыл бұрын

Hi Bob don’t know if you are aware but the Motorhome and Caravan club are offering another fuel card 3p off of diesel it’s called Coco+ (Uk Fuels). Thanks for videos👍

@BobEarnshawMoHo Жыл бұрын

Yes, I tried the last CMC fuel card just before that closed down. I get 3% off fuel at Sainsbury's and 1% elsewhere by using by a UW cashback card.

@iandavies1591 Жыл бұрын

Shared on the Bailey Forum Bob as Peugeot have the same problems. Ps great Vlog!

@BobEarnshawMoHo Жыл бұрын

Thank you

@picklestheswift Жыл бұрын

Interesting how you fixed it hopefully it'll last!

@BobEarnshawMoHo Жыл бұрын

Hopefully

@tonyjustice4554 Жыл бұрын

The same problem first quoted £750 by fiat dealer,rang fiat assist they spoke to them and bill was £380 wish i'd have known about crashdater

@smarty7662 Жыл бұрын

This happened to us this year. The first time we went to go out in it in March we got the beeping airbag warning. Luckily it was still in warranty so didn't cost us to fix it. It's a Fiat Ducato. The dealer told me that he had seen loads of these recently. He thought it was down to a bad batch of ECU's??

@BobEarnshawMoHo Жыл бұрын

I suppose that's possible.

@jonesclanontheroadmoho Жыл бұрын

Hi Bob having seen a few Vlogs on this issue I did some research and found 9 companies in the uk that do the module resets, I called 6 of them and on average they do 15 units a week and in winter that can go up to 45, it’s not just batteries that cos it, putting jump pack on with the ignition turned on can spike the system. Should we think about getting the Motorhome manufacture’s to make representations to VOSA under safety recall as it is a safety issue. Catch you soon Dave, Julie and Toby the woof😮😮😊

@BobEarnshawMoHo Жыл бұрын

I think I try and contact Which? magazine and see if we can get it raised.

@webgibs Жыл бұрын

Hi Bob I have got the same problem out of the blue? our van is always plugged into mains with smart charger at home so cant believe its the Battery? , Only thing I can think of is I recently fitted swivel plate to passenger seat ? I have not got time to fix it like you did as away to France soon. just hoping its not going to be an issue ? Great helpful video as always👍

@BobEarnshawMoHo Жыл бұрын

If a message Air Bag Warning comes up and it beeps, it's probably the same issue. You can press the mode button to silence the beeps but remember your air bags probably won't operate and it is an MOT failure. Best to get a garage to put a diagnostic checker on it.

@lozzer772 Жыл бұрын

Great info, Bob. we have a similar issue with ours, it's going in shortly to the dealers as we still have warranty, I'll let you know... 😮

@BobEarnshawMoHo Жыл бұрын

It will be interesting to see what they do.

@paulvose3177 Жыл бұрын

@@BobEarnshawMoHoI had the same on a 2018 Ducato last year but luckily I had the Fiat extended warrant. Fist they changed the seat belt tensioner £750 and when that didn’t work they replaced the module £1000 all for free under warranty no questions asked. Now I have a solar panel in the front windscreen just for the starter battery during the winter months.

@lozzer772 Жыл бұрын

@Paul Vose I have a solar panel on my van, and it's always plugged in on the drive, so I'm now sure how it could be connected to a battery failure? I have a friend who has a diagnostic pc, it said drivers seat pretensioner, so we'll see what the dealer comes up with ?

@lozzer772 Жыл бұрын

@Bob Earnshaw yes, we haven't got the beeping noise on ours, just the little warning symbol, hoping they sort it quick, as its also due an M.O.T (I assume its a failure if the symbol stays on!) at the same time, and it's a week before our holiday starts !!!

@lozzer772 Жыл бұрын

Hi Bob, had ours sorted, it was the Module like yours, but it's been replaced with a new one as it was still under warranty, so free to me. Part was £227.57 & an hours labour at £45. So not as bad as I expected. Happy Travels...

@nickhoward9343 Жыл бұрын

Thank you for the useful information

@kevinthorne9453 Жыл бұрын

As you suggest it is a very common problem on most Peugeot Fiat cabs. Fiat and Peugeot do not recognise it as a warranty issue. Needs a class action to get them to recognise its a design fault.

@davidg5867 Жыл бұрын

Had this fault in 2014 Boxer at start of February, used Northern Autotec but same process, so far so good after several weekends away. Not convinced by low or high voltage in battery, just poor quality units fitted by Stellantis. Reports i have seen while investigating fault say new units in past year have different manufacturer so should be less if a problem going forward

@BobEarnshawMoHo Жыл бұрын

Thanks, I suppose time wil tell. I don't believe my battery went flat at all.

@kevandrews4699 Жыл бұрын

Hi Bob JENNY , IM a bit late watching your vlog on your airbag problem , just a thought if you watch carefree caravanning motorhome , they had similar problem, & keith also fitted new part himself , just a thought , take care

@BobEarnshawMoHo Жыл бұрын

Yes, that's how I leant about Crashdata.

@alfasdelpi 4 ай бұрын

Three times I've sent my module to CrashData. Three times it's come back working. Despite keeping the vehicle on charge with an intelligent charger through the winter the airbag light is back on again. Batteries never drop below 13 volts. I'm at my wits end now.

@BobEarnshawMoHo 4 ай бұрын

Well, since I had my unit replaced by Fiat Professional, it's been OK. I'm still being careful when starting up, but touch wood...

@kennethwiggins7385 Жыл бұрын

Our extended Auto Guard warranty covered our diagnostic, replacement & fitment of relay.

@rayleeson6135 Жыл бұрын

Great video, very thorough, my warning light and beep has just come on…but went off again…typical..MOT tomorrow 🙄

@BobEarnshawMoHo Жыл бұрын

Oh no, that's going to fail the MOT.

@rayleeson6135 Жыл бұрын

@@BobEarnshawMoHo hi..I’m hoping not…I have tried again and it hasn’t come on…my intuition is telling me that it occurred just as I was activating the hydraulic self levelling and although the battery voltage was good; the self levelling can make the voltage drop to 11 odd volts temporarily….so I ran the engine and tried again…no alarm, until the morning I’ve plugged the MH in to mains….I’ll let you know how it goes.. If it is buggered I’m suspecting that it’s the same unit as your, 2017 Peugeot boxer…

@BobEarnshawMoHo Жыл бұрын

Fingers crossed for you then.

@rayleeson6135 Жыл бұрын

It passed the MOT so my suspicions were right, a small dip in the battery voltage and the air bag écu didn’t like it👌

@BobEarnshawMoHo Жыл бұрын

That's good, hope it doesn't come back.

@g0fqb 4 ай бұрын

Really useful thanks did you leave the battery disconnected while the ecu was away being fixed ?

@BobEarnshawMoHo 4 ай бұрын

Yes, didn't want to confuse anything!

@user-ju9tr2tu8q Жыл бұрын

Looked a bit of a tricky job but very good service. On another note arrived at somers wood lunchtime on our way to Scotland.very nice lady who checked us in couldn't sing your praises enough. She said she has a nice gin with jenny and yourself when your here. Thanks bob for the videos if it wasn't for them I would have never known about this gem of a site.

@BobEarnshawMoHo Жыл бұрын

Thank you, look forward to that then. 😀

@nto185p 10 ай бұрын

Yes another one for the list, absolutely no reason all fine then on start up warning light came on. Does anyone know if this actually stops the airbags working? We were in France returning that day so had to drive all the way back with the added worry of faulty airbags :-)

@PoshcatsCamping Жыл бұрын

Great job Bob ! I would have aches and pains after crawling on the van floor. It was bad enough putting up a new awning 😂😂 Glad you got the fault sorted before your Scotland trip 👍🏻🚐😃 Trev

@BobEarnshawMoHo Жыл бұрын

Fortunately we've got the Bailey for the Scottish trip. I'll watch your awning video a little later. 😊

@PoshcatsCamping Жыл бұрын

@@BobEarnshawMoHo Oh yes, you did mention that in the video. It’s off your mind now though 👍🏻

@OccasionalFisherman Жыл бұрын

Had the same issue in January with a 2019 van , battery tested fine. It failed again last week with the same fault. Not very good from a Fiat perspective. Off to Crashdata again to be relieved of another £84 😢

@BobEarnshawMoHo Жыл бұрын

Have you tried Fiat customer service?

@OccasionalFisherman Жыл бұрын

@@BobEarnshawMoHo I did yes. Advice from them was: Take your vehicle to an approved Fiat Professional garage to plug into diagnostics which will be chargeable. Depending on the code there may be some goodwill on their part. And then, only if you have had your vehicle serviced by an approved dealer from new will they consider not charging for repair or replacement. In the end you need to have paid Fiat extortionate prices for servicing to be considered for any goodwill.

@BobEarnshawMoHo Жыл бұрын

Doesn't sound like goodwill to me!

@HubbynHerMotorhomeMoment-ir4dk Жыл бұрын

Great video Bob, We have a Fiat Ducato but as yet no problems with any airbag light. What would be the lowest - is it volts? - to let the battery go down to. I have an alarm and immobiliser and realise they will draw a bit of power, I tend to plug in the EHU to my plug socket in the garage about every three days for about six hours, is this good practice to keep the battery charged up please? I do also have solar panels, I think they might just be charging the leisure battery though. You can probably tell - this is quite new to us. Rgds Gary and Julie.

@BobEarnshawMoHo Жыл бұрын

You really don't want the battery to go below 12.2V or so. I leave mine plugged in all the time, it keeps the battery in trickle charge.

@HubbynHerMotorhomeMoment-ir4dk Жыл бұрын

@@BobEarnshawMoHo Thanks for the invaluable advice, I will do that. Thanks again.

@lozzer772 Жыл бұрын

It's a shame the dealers didn't offer this service via Crash Data.

@lesleysmith5623 10 ай бұрын

Failed on our 2013 Fiat Ducato on way to MoT. We had ‘AIRBAG FAILURE’ warning displayed. Waiting to get OBD check to see what code is. Fiat Commercial in Gloucester quoted around £750.

@BobEarnshawMoHo 10 ай бұрын

Sounds like what I paid to get my module changed the second time it happened. Have a look at my latest update - kzfaq.info/get/bejne/h8yCkpeVurvNZ3U.htmlsi=U0tQpy231QQoB5By

@robertcooper6645 Жыл бұрын

Yep, now have the same fault on my 2016 ducato motorhome, so video very instructive thanks. Can you say how much to repair the unit please?

@BobEarnshawMoHo Жыл бұрын

Think it was, £70. Best to check with Crashdata first.

@rabfraser1234 Жыл бұрын

hi bob brilliant video ,,i have been dreading the air bag light ,,very common flt on motorhome fun ,,dont think I'm as worried now ,,as you have showed us what to do ,,,thanks

@PaulWainwright-b7u 16 күн бұрын

Hi Bob great video. Same happened to me so also went to Crash data. Reset done by them but disappointed as only lasted 7 weeks. Did you buy new one & from where? Thanks Paul 👍

@BobEarnshawMoHo 16 күн бұрын

I had a replacement fitted at my local Fiat Professional garage. There is a link in the video description for the full story.

@caroleagar6790 Жыл бұрын

Our airbag ecu failed sadly crash data could not fix but supplied a new unit and proxy aligned it to our old one. That was about 18 months ago and if I remember cost about £250. It is a really common failure that Fiat won't acknowledge.

@BobEarnshawMoHo Жыл бұрын

Thanks, it's not just Fiat either.

@caroleagar6790 Жыл бұрын

Yes ours is a Peugeot but the airbag ecu is a fiat.

@landyfan5366 Жыл бұрын

Just had the same Airbag message and red light on dash myself, as we were setting off on holiday too. Battery voltage has never dropped as on trickle charge whenever vehicle not being used. Mine is a 2019 Fiat Ducato. It is rather disconcerting to be driving around Scotland with this warning light on knowing Airbags are non operational. Should be a recall on this safety critical fault.

@BobEarnshawMoHo Жыл бұрын

I agree with you. It's a safety issue!

@landyfan5366 Жыл бұрын

@@BobEarnshawMoHo OK so I spoke to Fiat Customer Service UK today. They said I had to take the vehicle to an Authorised dealer for diagnosis and repair. A cost reimbursement request could then be submitted. So I spoke to the nearest authorised Fiat dealer who tells me I can take it down for a diagnosis at a cost of £125 plus VAT. The next available appointment is on the 26th June (6 weeks from now). They also warned that sourcing the parts from Fiat could involve a long wait as parts supply is terrible at present. And they said I would have to pay for the repair in full and take the reimbursement request up with Fiat myself. So I can see this taking months, costing a fortune, with endless hassle, fob offs and frustration. OK, so its off to Crash Data. Fiat should hang their head in shame (but almost certainly wont be bothered at all).

@stephenbow1558 Жыл бұрын

I had the airbag warning light problem twice on my Bailey. The first time Crashdata were able to clear it, the second time they could not and I had to buy a reconditioned unit from them at around £300. Still cheaper than a main dealer. One point in favour of going the main dealer route is that they will guarantee the new unit whereas Crashdata will not. I think it is a disgrace how fallible these airbag units are.

@BobEarnshawMoHo Жыл бұрын

I had no idea how widespread this problem was until I made this video.

@davidtarr3 Жыл бұрын

Had it happen to me to on my ducto 2016

@liz-ou4sv Жыл бұрын

Very useful, can I ask if you keep your MH charging when at home, or not?

@BobEarnshawMoHo Жыл бұрын

Yes, I leave it plugged in and on charge when at home, always have.

@liz-ou4sv Жыл бұрын

@@BobEarnshawMoHo thanks, I was told not to as damages the battery, with my limited knowledge couldn’t understand why it would 🤔

@BobEarnshawMoHo Жыл бұрын

Nor me, what damages batteries is going flat.

@peterneal7160 Жыл бұрын

Ideally you want to check the Alternator output underload at about 2000rpm with Headlights on Heater blower on full blast Heated mirrors on etc! It doesn't matter but you had the Voltmeter Pos + Lead on the Earth.

@BobEarnshawMoHo Жыл бұрын

Yes, I couldn't check that in the drive, perhaps I need to get something to monitor the voltage when I'm driving.

@peterneal7160 Жыл бұрын

@@BobEarnshawMoHo wedge the probes in the Battery and just rev up the Engine! Or use Crocodile clips. Dint have to go any where. Potentially you could fit a Volt meter gauge somewhere? Easy to do!

@debrasmith5568 11 ай бұрын

We have sent ours to crash data and had it reset on 2 occasion and works fine for about 3 months then fwils again even after having a new battery and van kept charged up on electric during winter, not sure what do try next, airbag warning all the time

@BobEarnshawMoHo 11 ай бұрын

I'm going to see if I can get mine replaced by Fiat, at least I would have a warranty.

@jdugmore8647 Жыл бұрын

I've had the same problem with a Peugeot Boxer and also a Fiat Ducato base models. The Peugeot was fixed at Crash Data but they were unable to repair my module in the Fiat. I had to buy a new one from Fiat at great expense. I think this is a design fault and very common.

@BobEarnshawMoHo Жыл бұрын

Yes, and it's just reoccurred on my van. Going to have a moan at Fiat tomorrow!

@An.Individual 9 ай бұрын

This is such a common fault on these vans. I suspect a design flaw. I had this error and my battery voltage had certainly never dropped below so I doubt low voltage is the cause. In fact the voltage when its in the post is 0V and that didn't break it.

@gordonstanton4281 Жыл бұрын

Hi Bob, we have this terrible squealing noise also. We are just looking into it and probably going down the same route as yourself, however we were wondering if when we do replace it and it’s finally in winter storage would we have to replace it again if our battery went down due to the elements?? Is there any way we can avoid this ie take our battery home during the winter and putting it on trickle charge etc. Any help would be greatly appreciated Have a lovely weekend and hope to meet one day Gordon Judi and the girls x

@BobEarnshawMoHo Жыл бұрын

A squeeling noise could be a belt slipping, so best to get it checked. If you can't get a decent charge when in storage best to take the battery home and trickle charge it. Better still treat yourselves to some winters days out or camping!

@terrybrowne459 Жыл бұрын

Hello.A Ctec 12v smart charger.Take both your batteries vehicle & leisure home during winter storage.The Ctec charger can be used for both one at a time and left on.Once charged it goes into maintenance mode and tops up when req. I just leave one on for a couple of weeks then swap over.Keep a check on them with a multimeter standing voltage is 12.6v /12.7volts full charge 100% Hope this helps.Make sure the charger is a smart charger. Ctec have useful information on KZfaq.

@alberttickle1106 11 ай бұрын

Mine popped up this morning. Do I need the error code or can't I just send it off to Crash Data to repair once I get the part number?

@BobEarnshawMoHo 11 ай бұрын

Crashdata will need the error code. You'll need a local garage with a reader. Check the Crashdata website first.

@user-cl1ef5uv3k 9 ай бұрын

hi bob .we have a swift 599 2019 with the same problem & the engine battery is ok & charging so dont know what has made the light come on . one thing if you take the earth lead off do you need to put the radio code back as no one has said so .george

@BobEarnshawMoHo 9 ай бұрын

I didn't need to put the code in and the battery was disconnected fir several days.

@user-cl1ef5uv3k 9 ай бұрын

thanks for that bob like i said never had any problems with engine battery . it was ok for 6 weeks in France then when we got home plug in E/H for a couple of days then setting off to m/h storage the light was on do you think it could have been a spike from our electric .george@@BobEarnshawMoHo

@BobEarnshawMoHo 9 ай бұрын

Not sure if you've seen my update on the module kzfaq.info/get/bejne/h8yCkpeVurvNZ3U.html

@An.Individual 9 ай бұрын

Bob, has this been a long term fix? i.e. has the warning come back on after a short time?

@BobEarnshawMoHo 9 ай бұрын

Yes it came back when we were in Scotland, I've had it replaced since then at the main Fiat Dealer. There's a more recent video about that.

@webgibs 11 ай бұрын

Hi Bob is it good enough to just take the neutral ground connection of battery ? Just a bit apprehensive 😅

@BobEarnshawMoHo 11 ай бұрын

Wouldn't do any harm to both off, but as long as the earth can't touch it's battery connection it's safe enough.

@webgibs 11 ай бұрын

@@BobEarnshawMoHo thanks Bob I think I will have to remove the Airbag ECU and send it to crash data like you did . Did it work for you ?

@BobEarnshawMoHo 11 ай бұрын

It worked from April to the end of July, so I'm thinking of going to the Fiat Professional garage.

@webgibs 11 ай бұрын

@@BobEarnshawMoHo can you let us know how that goes ..I am worried that this fault if it's recurring can lead to getting an MoT complications

@BobEarnshawMoHo 11 ай бұрын

I'll be updating everyone how it goes.

@Jimdirt7898 Жыл бұрын

In the owners manual it says to take it to your dealer and get your wallet out😢😢

@BobEarnshawMoHo Жыл бұрын

Probably in the long run by the sounds of it.

@debramanley7859 5 ай бұрын

We sent our airbag unit off to Crash data a year ago and the light came on again. Sent it off to them again and the light stayed off for a couple of weeks but came back on (Motorhome hasn’t even left our drive). Really don’t know what to do now, do I change the battery (which has been checked and is fine, or send back the unit to Crash data for a third time, or buy a new unit, or replace the unit and battery?) I feel the only winner here is Crash data.😢

@BobEarnshawMoHo 5 ай бұрын

You haven't seen the whole story. The air bag alarm came up again when we were on our way to the Orkneys. When we got back I got an upgraded battery and had the module replaced by Fiat Professional. Been OK since then. Touch wood.

@debramanley7859 5 ай бұрын

@@BobEarnshawMoHo I did actually see your failed again too and have sent my unit off again but to another company this time. When it comes back, I will replace the battery before putting the unit back on. If that doesn’t work, I will probably have a meltdown before getting the unit replaced (as you did). 🤞 that’s not necessary.

@BobEarnshawMoHo 5 ай бұрын

All I can say is that ours has been OK since the upgraded battery and replacement unit. Also, I'm very careful when starting, leaving at least 20 seconds after switching ignition on, before starting.

@danielmunt3336 Жыл бұрын

When it happened to me I needed a whole new ECU

@user-cl1ef5uv3k 9 ай бұрын

hi again bob . so i am a bit confused you sent your ECU off to crashdata you fitted & the light went out but came on again so you went to a fiat garage ??.george

@BobEarnshawMoHo 9 ай бұрын

Four months later after sending it to crash data it failed again, so I got Fiat to fit a replacement unit, at least I'm getting a warranty. You need to be subscribed to keep updated! 😊

@user-cl1ef5uv3k 8 ай бұрын

hi bob .my unit was knackered so had to buy a new one just short of £400 with 2 year warranty plus new battery dear do this motorhoming lark .george@@BobEarnshawMoHo

@BobEarnshawMoHo 8 ай бұрын

Certainly is!

@copperknob1971 Жыл бұрын

Just be aware Crash Data offer NO warranty with this £84 repair, I went down this road and 11 months later it was on again, persist in complaining to (in my case Peugeot) manufacturer and I got a new module for free.

@bobmckayfreedom Жыл бұрын

Doesn’t matter if out of warranty if it’s a manufacturers fault according to the consumer lawyer I listen to on LBC on a Friday night

@BobEarnshawMoHo Жыл бұрын

So we just need a good lawyer to take on Fiat Automobiles. I could talk to Which? magazine.

@bobmckayfreedom Жыл бұрын

It’s always worth a wee email or a tweet to Fiat

@BobEarnshawMoHo Жыл бұрын

Done...

@bobmckayfreedom Жыл бұрын

@@BobEarnshawMoHo I enjoy a good complain on Twitter lol

@BobEarnshawMoHo Жыл бұрын

You can be my social media manager if you want. 🤣🤣

@paulclarkson5494 Жыл бұрын

You will need to install a new engine battery as well as the error will return on start up eventually given my personal experience. I ended up purchasing a new version module from fiat. Good luck with crash data if you have any problems. They're the most unpleasant company ive ever dealt with if you try to make a warrenty claim. Best avoided in my personal experience

@BobEarnshawMoHo Жыл бұрын

Sorry to hear that.

@philbates4175 Жыл бұрын

Hate to be too negative about this but judging by the high number of failures it does seem this is a manufacturing default by Fiat etc. They don't seem to be very proactive in ensuring this doesn't happen so easily so people have to pay out to get it fixed themselves. Also sure Crashdata don't mind having to fix so many which is probably a fairly simple solution. Just good the fix price is quite reasonable.

@BobEarnshawMoHo Жыл бұрын

I tend to agree, if it's so common, there should be a recall on safety grounds.

@philbates4175 Жыл бұрын

@@BobEarnshawMoHo Yes quite sure the manufacturer's are quite aware of this problem but prefer to turn a blind eye to it and not open a floodgate of recalling.

@alberttickle1106 Жыл бұрын

So presumably the module thinks the vehicle has been in a crash???

@BobEarnshawMoHo Жыл бұрын

Crashdata say it it can be caused by a low battery. I think it fills the module's memory with rubbish data.

@dezmondo123 6 ай бұрын

Resetting them doesn't fix the problem. Had mine reset at Crashdata and it failed again some months later.

@BobEarnshawMoHo 6 ай бұрын

Yes, same happened to me four months later.

@dezmondo123 6 ай бұрын

@@BobEarnshawMoHo I can't believe there hasn't been a recall for this. Every MoHo owner I speak to has had the same problem. Some have paid £750 which is bad enough - but required a 14 week wait for the part to come from Italy. Seems to be models from 2014 - 2020. If it wasn't a MOT failure - I would just leave it.

@BobEarnshawMoHo 6 ай бұрын

I had a long fruitless conversation with Fiat, they won't admit it's a safety issue.

@georgesdesk Жыл бұрын

Great video on restoring the data on the module, great info to know, as for locking the passenger door there is a small hole with a little switch tab inside to manually lock the door, just incase you say what the heck is he going on about, a link to show how, kzfaq.info/get/bejne/ba6hZ6eS38ndY40.html

@BobEarnshawMoHo Жыл бұрын

Thanks for that, very useful to know.