Brilliant thank you. I've just cleaned the sump and all is well again. I'm a 71 year old woman so it shows that anybody can follow your brilliant instructions. Thank you.

Thanks mate. I was about to take a sledgehammer to my dryer after trying everything Bosch recommended

Brilliant work mate! Gave me the confidence to disassemble my similar Bosch dryer and perform the same repair. Thanks for going to the effort of making this video!

Thank you so much for this ultra informative, no crap, straight to the point illustration. This gave me the courage to make it happen! The dryer is back to its usual now. Please don't ever stop what you are set to do! You are making ppl lives easy 🤘🏽

a true hero, saving the nations from costly repairs, replacements and wet clothes during winter

Thank you, thank you for the most helpful, thorough and thoughtful fix video I’ve ever seen! As another person said, our drier was headed for the scrap heap until we saw this.

Thanks Ken!! I was sooo near taking my dryer to the dump, but I hesitated, searched the web for solutions and stumbled on your youtube channel! Excellent! Exactly the same problem with mine. Despite its a slightly different model (had to search for some hidden screws) the solutions was exactly as in this very instructive video. Once again, thanks! //Erik

This is amazing!!! What a great video with superb details. I have this problem just now and will follow your instructions to clean the sump. I've had the dryer for 3 years and never even knew this needed cleaning. Well done bud. Thanks soooo much!!

Man you're a hero. A proper RCA and cheap solution, with multiple repair methods. Thank you

Thanks Ken!! I cleaned out the sump from the front of the dryer and it worked!! Clothes are coming out dry, FINALLY!! Thank you so much! This video was extremely beneficial!

Thank you so much for your video Ken. We've been having the same problem for the last 2 weeks. I opened and cleaned the sump which I wasn't even aware was there. It was full of lint. After I cleaned it the machine works perfectly. It's such a relief.

Dear Mr Suzuki, I can’t thank you enough. Your very clear explanation gave me the confidence to try and get the panel off in the end. So helpful to understand the source of the problem and how to put everything back. I am one very proud woman today - the dryer works as new now. Thank you

A big THANK YOU, I watched your video as we were having exactly the same problem, & tried the easy fix by taking off the clip plate and cleaning in there. It has worked! If I have the problem again then I will take the side off but I wanted to try the easier way first. Your a legend, thank you for taking the time and posting the video as I didn’t know about the pump under the machine 😊

This worked! I'm the least handy person imaginable, but I used the front-access method to get in and clean the pump area, and problem solved. THANK YOU!

Brilliant!!! Thanks for solving our issue, saved us a fortune! I don't know if anyone else has mentioned it, but I cleaned the sensors inside the machine, just under the door lip, with white vinegar. It supposedly removes limescale build up, one word of caution don't use rubbing alcohol for this, use only household white vinegar. Thanks again Ken, you sir are a genius. 👏

Excellent Work. Your Video was exactly what I needed. Tried everything and was about to book it in for repairs. Opened it up, cleaned out the sump and it worked perfectly again. Thank you!

Fantastic. My dryer has been done this for a year or so and pulling my hair out trying to fathom this out. I didn’t even know the sump existed and it took 5 mins to clean and the dryer back to normal use - thanks Ken! Brilliant.

Thank you for your help!! I've repaired my dryer after removed those sump. And I don't need to pay so much money to repair! What a simple but useful and repliable way! You save my life, wish you have a great day, have a good night!

Fantastic! I had this problem, which isn’t mentioned in the manual, and it was easy to reach and clean without removing the side panel. Thank you so much.

We feel so fortunate to have discovered your video - thanks so much for the detail!

Thanks my friend! We had the same issue for quite some time now. We were cleaning the heat exchanger but were not aware of the sump. I cleaned it from the inside without opening the side cover. A bit difficult to reach but still worked like a charm!

I wish I had watched this before I paid 200 for a service visit and spent a week trying to get it covered on my credit card insurance. Lesson learned. Thanks a million Ken!

Another thankful viewer checking in. Your video was exactly what I needed to see to fix the same problem! *high five*

Thank you so much for this!!! It worked for us, did not even have to open the dryer from the side. All the best!

Thank you, thank you, thank you!! Very helpful video and straight to the point. Accessing the side of the dryer would have been a huge hassle so loved the option of being able to go in through the front.

Just did method 1 and cleaned out the sump through the front panel. So far so good. Ken you are my hero!!

excellent video for my bosch classixx 7. I used the front access method and solved this problem in a few minutes. Seeing the side panel removal and having a clear understanding of the root cause was essential for me to successfully clean the area. Thank you. very helpful.

Thank you for the great video, after months facing the same issue having to switch off and on again with much frustration with my Bosch dryer. After seeing your step to step DIY, I decided to follow the first step by just removing the inner flap cover and cleaned out all the lint inside water catchment and guess what Thank You no need to return to the dryer to switch off and on again. Await your next sensor cleaning DIY.

I have a feeling that this is what's wrong with my dryer! Will be trying it out tomorrow after work, thanks Ken, you're a star.

Brilliant tutorial my friend dryer was going off after 5min ,took me about 30 minutes to carry out the sump clean ,now back to how it should be thanks

Ken, just wanted to say thank you greatly for the video. My 300 series dryer had been performing beautifully for years and suddenly started throwing the DR error code out of nowhere. I knew there must have been build up somewhere, but the heat exchanger I cleaned multiple times and same with the vent hose (and repositioning that many many times). I was getting tired of trying to figure out what was wrong. Your video was awesome and definitely clued me into the sump area. WOW was it full of lint and water! Hopefully things are smooth sailing from here on out!

Thanks Ken. This sorted out my problem. I have had this problem for a long time and could not solve it (slightly different model but it works exactly the same). Your video was the solution and it works fine now. I used the short-cut method of cleaning it from the heat exchange duct at the bottom left. There was quite a lot of fluff and water in there. After I cleaned it out, it is working fine. I would suggest that anyone trying it should first try to do it through the short-cut method instead of disassembling everything. I think that in 90%+ of the cases that should do the trick. Thanks again from South Africa

Thank you so much that you made this video. Very clear instructions and straight forward. Cleaned it properly by opening the side panel and now it's working again properly.

Thank you Ken, you saved me a lot of money. I was able to clean out the sump via the front. A lot of lint came out. 👍

Absolutely fantastic video of what is going on exactly with my dryer. thank you for taking the time to make and post this, saved me many £s on a call out. thank you Sir.

Fixed mine by following the video - been a nuisance for ages but it seems to be OK now! Many thanks.

Thanks for the video. I cleaned out the sump from the opening by the condenser and the pump still didn't work well. I saw another video suggesting that the pump could be removed that same way, but it looked pretty fiddley. Your video convinced me it wouldn't be that hard to take off the panels to get to the pump, and it wasn't.

Cheers Ken I have an older model but with same pump/sump set up and your fix worked a treat,. Appreciated

Spot on … exactly the same issue as you had … wife not so sure I should do it but your video makes it so much easier. Well done 👍

This resolved the same issue with our Bosch serie 4 dryer. Cracking work and thank you Ken!

Thanks instructions for where all the screws is was very clear. Was able to dismantle the side clean and put it all back together in under 20 min. Was not sure from the video (maybe I missed that bit) if your screws was also the same as my model where they use torx screws and are 2 sizes T15 and T20. Again thanks a million, this can save and has saved probably thousands of people having to pay for a easy repair/clean

Thanks for posting this, I had no idea about the sump access panel. After cleaning the lint in the sump the dryer is working well again.

This video just help me fix my Siemens TD with just the sump clearout! Superb! Thank you Ken - much appreciated

Thank you Thank you Thank you! Your clearly explained and detailed video is perfect. Took the side panel off as recommended, removed pump etc and boy, what a mess, fluffy sludgy water. All cleared, cleaned and up to speed. Cheers bud. 👌🏻👊🏻👍🏻

Excellent fix..thank you..the entrance from the front worked for me with a small mirror to clean the gunge out of the sump. works a treat now.

Absolutely brilliant, thank you so much. Saved me a fortune, was able to clean sump from the front. Thanks so much

I've got a different type of Bosch but removing the plastic cover near the heatconverter gave me enough room to get all the gunk out. You saved me half a day of work.

Thank you! This video is really helpful and your instructions are easy to follow.

Thank you very much, I just finished cleaning that and now machine works perfectly. Thank you for easy instructions, and all the best. 😊

Excellent video, very well explained. I did everything you did and managed to get my dryer working again! Thank you so much!

Perfect!! Thank you for your excellent video. I assume this was a 'design feature' meant to help the company sell more units since they made it so difficult to get too, instead of just putting in a side access door for cleanout

Thanks for the video! It saved me a lot of time. This was happening to me as well with my Bosch ductless dryer which was turning off with the clothes still wet. While cleaning the dryer I found an additional sensor underneath the lint on the left side as you look down into the filter housing cavity. The sensor was completely covered in lint. Once I cleaned this sensor the dryer was restored to its normal operation.

Got an Exxcel 7 dryer- got the same problem. Will look have a look at the sump. Cheers Ken, clear walk through

Good job, and thank you for all your hard work in helping us all. It is greatly appreciated my friend.

Ken many thanks for your excellent video & advice. I fixed by drying by using the front door method. 👏👏👏

Thanks for the video. Our Siemens dryer is exactly the same as the dryer in the video. By using the video I was able to fix our dryer and it's now as good as new.

I have the same annoying problem . Thanks for explaining and demonstrating so well.

You are a genius, my friend! Thanks for this

Fantastic, concise, video showing how to resolve this, thank you. I have a Bosch 300 series that began giving me the drain error after 10 minutes or so. With this video I was able to open up my dryer, vaccume out all the sludge in the bottom and button it back up in under an hour. One thing I’d recommend if you really get down with a flashlight and look inside, past the sump on the back side of the dryer there was considerable sludge built up there as well. I vacuumed all that up and wiped it down as well, good as new

very clear! and thank you for showing the dirt too. it was just the same here! muddy sump . it works very well now.

Thanks buddy . Pump now cleared . I took it a step further and also disconnected the pump and cleared the impeller. This video definitely helped alot 👍. Liked and subbed

This is awesome! Fixed our dryer! No more beeeeeeeps!!!!!

Thanks man you saved my dryer today! Very clear video, helped a lot!

This man is saving people so much money.

A big thank you! Great video - second time here from about 1-2 years ago! Forgot how to remove the cover! Thanks buddy 😊

Thanks Ken, you saved me. The 1st method is just good enough to me as a non technical specialist.

SLUDGE! That was awesome, fun and super easy. I didn't need to take the side off the entire dryer.. just take out flap remove the built up felty fibre SLUDGE intially, then soak up all the water and left over SLUDGE with half a pack of paper towels! Sure beats getting a repair man in, thank you for a great video and for saving me time and money.

On new models, they made a back door where you can open and clean this. Thanks a lot for this video! It helped me fix mine.

This worked great for me! I appreciate all of the details in this video!

Thank you so much for this video , i think you saved my dryer ! I really like that is easy to follow . So much dirt and water at the sump ,i was shocked .

I think that this could be the issue with mine. I will have a look in the morning. Thanks for the advice and instructions.

I once had my side panel off due to it flagging condenser, and starting a cycle but you've helped me to solve the problem at 1am when kids school uniform needed drying and I was at my wits end cause had been trying to fix it all day 👌🏻

I liked the video and think I can add....to solve the humidity problem I took one of the sensor legs on the pump and shaved about 1/2 inch off with a Dremel. Now the dryer works amazing! Had already cleaned the dryer and tried everything else. I think they made the sensor legs to long so they think the reservoir is getting full. It does run a little fuller than before. But it drys clothes GREAT!

Thank you so much for the video made my day much easier 🙏Keep up the good work . Much love

Thanks very much for this guide,now the machine is working again 👍😀

Thank you so much for the tutorial. Sump was full of sludge just like your video. Saved me £££s.

Brilliant!!! great tutorial, worked for my Classixx 7. Thanks 👍👍👍

Excellent level of detail, thanks

Thank you Mr Suzuki for your great video explaining how to fix this annoying alarm.

Hi Ken, great tip, i got this dryer and it had the 5min fault, id have checked the normal places but using google your video popped up, a lot of effort to get to the pump, compared to an indesit, anyway good instructions and it was the fluff on the sensor, dryer now working fine

Very informative video thank you. Mine is erratic & just started to do that. It’s running again will try your easy fix first. Thumbs up 👍

Perfect video!! I followed the exact steps and it worked like a charm

This is exactly the video I was looking for. Thank you very much!

Thank you very much, was a big help for fixing the same problem with my Siemens Dryer!

Thankyou . Most helpful. My Bosch is self cleaning and has no front access, nor from the side, BUT you can remove a simple plastic panel at the rear and access the pump and the reservoir easily in moments. My pump was siezed and just required oiling.

Thank you so much for this video! You saved me from buying a new dryer.

Thank you for you taking time to do this video, it was massive help, and saved my household £200 to get someone to clean it out for me 👍🏾

I love the detail! Thank you.

Thanks. Used the first simpler method. Quite easy to do. Tumble working again

Thanks very much. Great video. Fixed my Neff dryer 😊

Thank you so much for this great video! Finally an explanation. Amazing

You should make videos on HOW to make videos!! So clear, simple, efficient!! Well done!

Ah was just about to buy a new one based on some bad advice after mine started doing this too! You just saved me $1000!!

Great thanks that was exactly it. By you showing me what it looks like inside ment I could feel in the sump and clear it out.

A big thanks you helped me fix the dryer and saved my Marriage😊😊

Beautiful service care done to your drain pump sump. Video 2 was the Key fix.

Thanks! for the nice and easy video! it helped me a lot. God bless you!

Thank you it looks like the first solution has worked!

Fantastic! Fixed it right away. Great video. Maybe my dryer is different but I had Torx 20 aswell as 15. Just a heads up, would suck to round of any bolts.

Absolutely brilliant video thank you! Very methodical and detailed. I am going to take my Maxx8 outside today and carrying out this procedure. I have been experiencing all of the problems that you mentioned.