Rachel was outstanding in her learning this professional job of respecting the deceased. Great job......

So sad when John had to pick up his friend but what an honor because he was Loved!

I think the dad has mild OCD. He may get anxiety if he doesnt do it himself or shows them the "correct way". Plus if he never shows his emotions he is likely tense and stressed.

These ladies are blessed with such a nice caring dad. Big respect for all of you !

Rachael did a brilliant job 👍

A very good documentary. I'm from Australia & for a long time have been interested in working in the funeral industry. There was a famous quote that a former British Prime Minister William Gladstone said. I will paraphrase it for you. "If you show me the manner in which a society cares for it's deceased, i'll show you the manner in which to care for the living."

What a great family ! I'm happy I came across your video. Pray all is still well you all.Love, from the USA..

JEANS !!! the dad wears jeans when when showing the family to see there loved one !!!! seriously . also hope the girls bring the premises into the 21st century too . apart from that , total respect .

Absolutely disgusted at around 13 minutes in, he’s in a room with an occupied coffin, swearing and stressing about bloody cuff links! Have some respect!!

What a family... all working together..... in a Challenging business . God bless them...Rachael and Louise seem very mature.....

I started working around the family funeral home when I was a young teen. In the States you go on to a college program. I learned more at home than I ever learned in school. One of the biggest things you learn is respect for the dead and more important, the living.

It's the living u have to fear not the dead

I'm starting mortuary school im January. I'm beyond nervous & scared to death, (no pun intended). I have heard horror stories of people quitting mortuary school left and right and dropping out like flies because of the demanding hours the family is grieving is too much to handle not so much the deceased ones it's usually the living ones that rush you out of the business. However I am 33 not getting any younger and I am divorced and have to make a paycheck and stand on my own two feet now so I'm really hoping this works out because I need to be good at something!!

'Dignity and respect' - yet deems it acceptable to get changed in the room of repose in the presence of a deceased, and has personal belongings in the room where the deceased is resting. Jeez. Gives us a bad name!

Who cares about cuff links. I'm more concerned and descraced about him swearing. And getting changed in front of a decease person have some respect !!!

I think it's very nice how they have a person in very formal attire leading the funeral procession. It's like a quaint Victorian touch. In the U.S. Wakes and funerals have become so casual. People show in jeans and sneakers, white miniskirtsand act like it's happy hour. I like to see some respect for the deceased and the family.

I had the shop next door when this was being filmed, i would have to go around and tell them to keep the language down as my customers could hear the daughters swearing like troopers. the dad was constantly walking around the place topless, the dog was pissing over the flowers families were dropping off for the funerals, he left a body outside in the back of a hearse, completely forgot about it, i could go on.. They are a complete joke.

It's so funny when his daughters double team him....lol No pun intended, but he looks like he is about to have a heart attack. He's a total teddy bear. 🐻

Mike is heading for a heart attack. Calm down man!

... and hes a credit to hes daughters , thouroughly enjoyed .

John,your friend would have been proud.

One has to love this family!

Very appalling service created when a friend wanted to view he's late mum ,They had a we don't give a care attitude after funeral not much time to grieve then pestering 1 day after the funeral for payment are you that desperate MR RYAN !!!!

some kids are so lucky!! I wish I had parents that let me have a job as soon as I finished high school.

I really want to be a Funeral Director, but I know it gets hard at times.

The dad said "shit" in front of a deceased person!! LOL

Rest in peace robert young

Little Rachel is nearly the mirror image of my soon to be daughter in law. So, pretty!

He's getting ready in front of a.deceased person in their coffin how Disrespectful 😤😤😤

The joys of the family business. Xxx

Coffins look so different from what we have in US. They are more rectangle. And bulky and weight a ton. Watching the pall bearers it didn't seem that heavy

Her Dad looks just like Paul Bearer from the WWF.

Caskets seems to be preferred in most places, it's nice to see some coffins for once

Anyone else reminded of Vada Sultenfuss from ‘My Girl’ ?

I'm trying to do this by choice, girl, if you do t enjoy it get out, it's a very particular industry. I love it, you are good, maybe just get away from your dad? Not sure. My goodness, I love this work and it is very hard!

Hats of to the girl

The funeral home seems so tiny compared to funeral homes in the US. Walking through the office to the viewing room seems a bit wierd. We usually have grand foyers upon entering the front door. All business aspects are in a separate wing.

Is Rachael still in the business? How's she doing? How's Dad?

If the dad wants her to learn , he needs to take a step back . Just let her do it and then check it !!

so much respect xx

he is a little to stressed out

I'm sorry to say this but I think that he should step aside and let his daughters take over. Well done to him for building his business up from scratch. Hat's off to him but I'm sorry, he is a grumpy old man and very stressed. I don't think he would be good at 'cheering' people up (if that's the right word to use). The girls seem to come across as more sympathetic and caring. Again I'm sorry for saying, but wearing jeans when in the company of family members viewing their dearly departed and sitting arm's and legs crossed looking bored stiff (pardon the pun) at Mr Youngs funeral isn't acceptable. I might be alone here but I think that's disrespectful and I wouldn't be very happy if I was viewing a loved one and he was dressed like that.

These days people are choosing a more lively funeral. They don't want people wearing black, more up to date music etc. I've always wanted a more traditional funeral. Black horses and carriage, with everyone wearing black. Service conducted by the graveside etc. People do tend to think I'm a bit weird here, but I want my burial to take place during the winter. And I want the service to take place at that time of the morning when night is just turning into day. Just as the sun is rising and where there's just enough light to read without a torch. And I'd love it if there was a fog just drifting across the graveyard and headstones. Bliss lol. I've heard a couple of other people say they would like the same. I'd love to see what kind of funeral you'd like.

i am in stitches watching this, i can't fucking believe these characters

This looks like a backroom express funeral. Horrible and look at that casket. No way would i put my family member in that and whats up with the sheer material ovee the body?

too much into perfection no one is perfect

Loved this video! So interesting to see such a young lady learning this trade. I agree with another poster here however; in that embalming is not necessary, nor does it somehow make the body hygienic. I understand why they do it for viewings and why a family may feel they need a viewing, but if they'd ever seen the indignities done to the body to achieve it, I'm sure most would not put their loved on through it. Even if the spirit has left, indignity to the vessel is repulsive to me. They may think they're getting a "last glimpse" of a loved one, but what they've done is put that person through a final torture in this realm.

Me and Rachel have got the Same Hobbies Horse Riding and Shopping

I found this video because for the last few years I kept seeing that photo of the three of them next to ads for funerals. Of course this is one of those BBC Three documentaries lol, they all have the same vibe regardless of the topic.

why do directors walk infront of the hearse

Me And Rachel have The Same Hobbies Horse Riding And Shopping

I have got the Sanme Hobbie As Rachel I Love Going Horse Riding And Going Shopping

judgmental isn't he give her a chance

this american struggles here and there w the accents ;) but i like this! a lot, really.

I think the girl has quite a bit of maturing to do before she can really do that job well. I have to wonder if this is just a show or if the girl actually wants to do that for a living. If she does, more power to her. I hope it works out. I'd be creeped out being around dead bodies all the time, even though I have a dark sort of fascination with death and the whole process.

I guy I went to high school with, his family owned a couple of funeral homes. He would tell me stories of some of the things that happened to him. He told me one time while embalming a person the body started twitching the fingers and toes moving. It freaked him out for sure.

So cute......

This is a great vlog

When i worked doing this we was not allowed to say dead body??? We had to say there name or Disease

Hope Rachel doing great!

Me and Rachel both like Horse Riding and Shopping

She thinks this is bad she should work in forensics where the dead are still warm and fresh.

People asking if they nervous. I serve funerals and it may seem odd to people that I don't get nervous even when putting book of gospels and cross on coffin. At that point everyone is looking at me. Same as when I bring thurible to priest. Had upto 120 people watching me do these tasks. I don't get nervous because it takes concentration serving funerals or requiem Mass. Need to be ready to assist priest or funeral directors at any point so it goes smoothly. It sounds strange but can be nervous setting up or checking readings before hand but as soon as service/Mass starts I'm in serving mode and the nerves go. I'm nervous going in to the reception afterwards though. I don't know why

Why do they put the white screen cover over the body for the viewing?

I think it is a great thing

Can anyone help me please what is the church organ music please at 51:38 secdons in the program

Grumpy old dude

The Dad looks like a undertaker

Interesting custom, to walk behind the hearse to the cemetery. We live 10 miles from the nearest cemetery. Walking that far is out of the question.

What a lucky girl - top job, top girl

My dad is a funeral director

He needs to let her do it herself.

no! not hygienic! no! not presentable! gosh, at least a choice should be known, offered. "pink cocktail," a la "Smoke Gets in Your Eyes," Caitlin Doughty :)

Rachel is so very beautiful 😍 top model

Its amazing how different American funeral directors are than British funeral directors. Our funeral business are bigger therefore you do not have to visit the family to get information. Instead of giving out pen and cards to get information in England; American has a lovely booklet on a stand with pen to write in your name and address. The Church does all the programs and prepare the food. A non Church funeral will be in the funeral director building than the funeral director will prepare the programs. American funeral director does not walk in front of the hearse because we have the police escort to the church and place of final rest. America really wanted to be separate from the British traditions after the American Revolution War.

Men shouldn't wear Jean's past 30yo especially funeral derectors!!

Omg she is a young girl that needs to make the living beautiful Not the dead ones. omg leave the kid alone and let her make her own choices in life. what young kid whats this , very sad

Smarmy. The skanky clothes posing by the hearse and getting pics. The place itself is depressing as hell. He’s not riiiiite briiiite. He’s rude to his daughter. I kinda feel sorry for Rachel.

also...nice to see coffins. the states seem to have caskets, only.

This is a career I want to do

don't be arrogant

Now Join the WWE.

There is a bullet hole in the window!

Father was a fool for even considering her.

Me And Rachel have two things in Common we Both love Horse Riding, Shopping

So she didn't have to go to an accredited Mortuary college?

Thank god I'm not British and do not live in the UK. Their hearses and coffins are super ugly. I like caskets, and hearses (Cadillac) that are used in North America, they are way nicer. In fact cemeteries in North America looks a lot more peaceful.

That’s what she’s chooses to dress up as at 16 years old? Says a whole lot about who she is as a person. Putrid little girl.

Lol he He x x x

Me and Rachel have got the Same Hobbies Horse Riding and Shopping