British Airways | Accessible Journeys

Рет қаралды 9,612

6 ай бұрын

British Airways has partnered with Signcode UK to further improve its accessibility offering for deaf and hard-of-hearing customers, with new signed video content containing a variety of helpful travel information being made available to customers both pre-travel and whilst on board.
Our first video offers a comprehensive overview of British Airways' service proposition throughout the entire journey, including the booking process, the airport experience, onboard services and the in-flight entertainment offering.

Пікірлер: 7

@williamphillips7649 6 ай бұрын

The man in this video checked me for a flight recently at Heathrow. I have hearing but was really impressed BA are making the deaf community visible in front line roles and not hiding someone for who they are.

@bibekdas5595 6 ай бұрын

Merry Christmas British airways and everyone in advance

@evagolldwing2623 6 ай бұрын

💎♥️♥️♥️♥️♥️♥️♥️

@alexandriaadamsonmusic-aut4575 6 ай бұрын

Though I’m not deaf, but through serious issues travelling with BA, specifically their ongoing stigma towards passengers and customers who are #ActuallyAutistic, #ADHD, #Neurodivergent, #learningdisabled, with specific #mentalhealth conditions like #PTSD & depression, I’ve had to cancel several trips due to the lack of training displayed by the Holidays team when booked online,as well as their much needed advocacy to make particular accommodations for us when #resortfees in #lasvegas are concerned, to a point now I’m terrified to even travel anywhere with them, as well as taking it from terminal/ground/check-in teams, not just BA, but wider as #airportassistance, #airportsecurity when I’ve travelled with my essential powered wheelchair, through also being affected by #CerebralPalsy. C’mon BA, pull your socks up, and don’t reply with your usual “we’re sorry you feel that way”, cuz if you were in my shoes, you’d know!