BROKEN Screen Went Black in my 2020 GMC Sierra and how I fixed it.

  Рет қаралды 68,016

Jr's Gasoline Alley

Jr's Gasoline Alley

4 жыл бұрын

BROKEN Screen Went Black in my 2020 GMC Sierra and how I fixed it. The infotainment screen has already broken in my 2020 GMC Sierra. This was a surprise, but I will be interested to see if the screen does this again or if this was just a fluke. Because the GMC Sierra and the Chevrolet Silverado both have the same screen let me know if yours has had a problem.
Future upgrades for my 2020 GMC Sierra Elevation:
Maxliner All-weather Floor Mats
2019+ Double Cab: amzn.to/37SkoKp
2019+ Crew Cab: amzn.to/2PhW7a5
----------
Tyger Running Boards
2019+ Double Cab: amzn.to/2SRbeJQ
2019+ Crew Cab: amzn.to/37JQh7W
----------
Stubby Antenna: amzn.to/3c2cxgr
----------
Soft Tonneau Cover: amzn.to/38Rm8F5
----------
Snap & Zap Towing Mirror: amzn.to/2PhJ8VR
___________________________________________________
Tools for the job:
Craftsman Mechanic Tool Set: amzn.to/2CHZ8ro
Lo-Pro Jack: amzn.to/2lfMtZy
Breaker Bar: amzn.to/2AwgpGd
Jack Stands:http: amzn.to/2BMWAc7
Dewalt Impact: http: amzn.to/2AXrEZ1
----------
DISCLAIMER: This video description contains affiliate links, which means that if you click on one of the product links, I’ll receive a small commission.

Пікірлер: 234
@Brigade73
@Brigade73 3 жыл бұрын
Thanks for the video. I have been looking at the Sierra AT4. After watching this and researching all the other issues with this infotainment center, thinking twice now. For the money spent on this truck, issues like this should not be a regular occurrence. I did find there is a class action lawsuit against GMC/GM for this problem. And regardless of the dumb comments, it still ‘good’ to see the problems in real time so we can relate.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
It happens
@graziellasolomon7174
@graziellasolomon7174 3 жыл бұрын
It’s happening to us right now, and we’re travelling to banff. It’s so frustrating
@johnriggins21
@johnriggins21 3 жыл бұрын
My 2020 Sierra did it last night. No radio or screen. Came home read the blog went back out worked fine. Hopefully GMC/Chevy can fix the problem.
@charleskhajeh
@charleskhajeh 4 жыл бұрын
I have a 2020 elevation with the 2.7 exact same truck as you, this happened to me too, I can’t wait till you make the check engine light video when your oil gauge starts dancing back and fourth and you find out it’s because it’s lost 3 quarts of oil and it’s burning oil like crazy! I have 7800 miles on mine and I just took it back for the second time for a engine tear down!! I love this truck but we were Sold some lemons.
@JrsGasolineAlley
@JrsGasolineAlley 4 жыл бұрын
Man sorry to hear that. I am almost at 6k no mechanical issues yet...
@rickgeeprofitcoins6794
@rickgeeprofitcoins6794 3 жыл бұрын
Same truck, 8,200 miles, just happened to me. Going to the shop today to have the ECS and ABS checked, now this gives them another thing to look at.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Bummer, hope they get it fixed.
@peterlivingston6512
@peterlivingston6512 3 жыл бұрын
Did they fix your truck? Mine is doing the same damn thing
@rickgeeprofitcoins6794
@rickgeeprofitcoins6794 3 жыл бұрын
@@peterlivingston6512 it did it just the one time. When I got back in the truck about an hour later, it worked. The dealership said it was probably updating. I've had no issues since then. If you get an answer, if it starts working, or they have to do something to it, let me know please. Just in case I need the info for later.
@ethanharris4404
@ethanharris4404 3 жыл бұрын
You have the same vehicle I do. Glad its not just me. Letting mine sit now and we’ll see if it works again in a few... good vid to empathize with lol
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Lol yeah luckily it has not happened since
@heatherwilson2765
@heatherwilson2765 Жыл бұрын
Exact same thing just happened to me! Ty for this video
@zztop8592
@zztop8592 Жыл бұрын
Have fun, I've had many issues with my 2019 Sierra radio and touch screen. The dealership doesn't do anything about it either, had it into the dealer several times.
@ilikedodgevipers
@ilikedodgevipers 3 жыл бұрын
SAME PROBLEM on my 2019 GMC Sierra base model, so frustrating, hopefully they do a recall on this touch screen stereo
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Recalls are for safety. At best there will be a TSB (Tech service bulletin) but most likely not.
@spencerjohnson5474
@spencerjohnson5474 Жыл бұрын
It’s only happened to me this morning and once before. Both after restarting after leaving a convenience store. Just let the truck power down completely. Simply turning off and back on won’t do anything. When the screen in the gauge goes black it’s ready to start up. Technology occasionally has these issues no matter how great it is. Sometimes computers just get stuck, and need a reboot.
@danabaker52
@danabaker52 2 жыл бұрын
Happening now in my ‘21 Acadia. I called the dealership and they were already closed for the day. Not set to open again till Monday. It’s currently Saturday afternoon. I’m hoping when I have to leave again in about an hour it’ll be up and running again. But how crazy that this is happening to everyone
@SIN7Redman
@SIN7Redman 3 жыл бұрын
My 20 at4 sierra started doing the same thing 2 weeks ago, it's worse in the morning. My screen never comes on in the morning but after work it's all good.
@Jacksonfamilyhoney
@Jacksonfamilyhoney Жыл бұрын
Was it cold out side while this happened? Mine is a 2020 elevation as well I cranked it to leave work run the heat and nothing in the summer time driving to Florida my screen froze well basically wouldn’t let me touch anything but showed everything I had the phone plug in and camera on tailgate already replaced in 2021 it’s crazy the price for these trucks and what messes up
@figolucero3394
@figolucero3394 3 жыл бұрын
Going this very issue right now on my 2021 GMC Sierra....frustrating because it also turns off the wifi that I need for work when it turns off
@joelcruz1292
@joelcruz1292 3 жыл бұрын
I have this same problem. It stared with turning off while driving. I just turned it off for a few minutes and worked once I restarted. But today it hasn’t worked all day. I’ll try the battery idea tomorrow. Thanks.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
That hopefully will help
@patriotsdynasty4539
@patriotsdynasty4539 Жыл бұрын
Same thing happened to me today (11/1/22) in my 2020 Silverado. Actually, yesterday, although it was lit, I could not move it to phone, radio, etc. Today, it went blank and I could not get it to work. I hit the dash like you, yet nothing happened. On the way to my destination, I called my chevy dealer up and spoke with service. I explained what happened. He stated that it sounded like a "power bar(??)" issue which would cost anywhere between $300-$1000. At my destination, I shut the truck off and went into a store. When I came back out 20 minutes later, I started my truck, the display lit up and the music started playing. Phone worked as well.
@joseflores8567
@joseflores8567 3 жыл бұрын
I just got a 2020 gmc sierra with about 3k miles on it and when I remotely start it and get in to press the break and push the button to start it the radio screen stays off only wen I put it on reverse it switches to the back up camera other than that it won't work unless I turn the truck completely off and on again I don't know if thats the beginning of that same problem or just something else's if anyone knows leave a comment...thank you
@TheJunkieWhisperer
@TheJunkieWhisperer 3 жыл бұрын
This happened in my 2016 and 2019 Sierra's. The dealership acts like they've never heard of this issue before, but it's obviously pretty common.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Pays to deny
@panchohughes
@panchohughes 2 жыл бұрын
I had this same issue. The dealer eventually replaced the display unit. Was fine for almost a year, and now the issue is back again. Ugh!
@Torch4Life
@Torch4Life 6 ай бұрын
Everybody having these gremlins, open your fuse box & press down on the breakers. Pretty much all the new Colorado & Canyons are delivering w/most of the breakers not seated fully. I have a 2023 Canyon at4x & at least half of them weren't seated & a couple were almost falling out. I wasn't having gremlins yet either, 4500 mi so far. Post here what you find too. We're our own best advocates. Thanks for your videos Jr's.
@jjktcassidy
@jjktcassidy 2 жыл бұрын
My 2 mo old 2022 Silverado did this too. In to the shop I guess. Yes, it came back on after shutting the truck off for about 10 min and restarting. (1467 miles on it)
@glenfowler3812
@glenfowler3812 3 жыл бұрын
Same thing just happened to mine today. The gas gauge also showed empty but then went back up to a quarter tank. I just dropped it off at the dealer. They checked the battery twice. It showed perfect. They said they can hopefully get to it in about 8 days. Ugh.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Bummer 👎
@jasonv2911
@jasonv2911 3 жыл бұрын
Have you had the issue happen again since it just came back on? Mine did this this morning. 2020 2500hd chev.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
I have not.
@jameskolb4825
@jameskolb4825 3 жыл бұрын
2021 Silverado Trail Boss. I’ve had it for a month. Very same problem. The service department at the dealership ship act like it’s unique to my truck.
@shanemorey5966
@shanemorey5966 3 жыл бұрын
Same thing! Except 2021 2500 slt and its been back 5 times for multiple problems including this. Dealership keeps saying oh its just an error its a gm thing...so mad
@obscur156
@obscur156 2 жыл бұрын
Same here on my Silverado RST 2020...
@josephquintana82
@josephquintana82 3 жыл бұрын
Mine is doing the same thing and now its not starting at all or getting any electricity power whats soo ever
@RandomVids519
@RandomVids519 4 жыл бұрын
My usb and 12 volt in my console never worked since day one 2016 elevation
@ericalynnvojacek6541
@ericalynnvojacek6541 3 жыл бұрын
Same thing happened to my 2020 Chevrolet Silverado. Multiple times now.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Bummer
@coltondoran8585
@coltondoran8585 3 жыл бұрын
Have a 2020 now hasn’t done it so far. The 2017 did though and u have to replace a blue wire located by your airbag in passenger side $900
@EndoftheRd
@EndoftheRd 2 жыл бұрын
That’s really bad mate , I got my AT4 for over a year and I had dead battery 3 times , I finally got black screen after the last dead battery, Is not coming back the radio nor apps on the screen. That’s really annoying from “ new vehicles “. Just CRAP and dealers want to get out of your pocket for their product deficiencies
@miguelsalgado612
@miguelsalgado612 Жыл бұрын
Same problem 2020 3500 silverado radio took a shit could it be the cold??
@twofeathersrv
@twofeathersrv 2 жыл бұрын
Our new 2021 2500 just did this tonight. Only 30hours of drive time on the truck and three week from delivery. Any known fix?
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Hope it got cleared up
@madmont5246
@madmont5246 2 жыл бұрын
Ended up replacing for another aftermarket unit. Couldn’t take it keep shutting off!!
@joyr2309
@joyr2309 2 жыл бұрын
Happened to me too in my 2019 Chevy Colorado 7K miles on it...the screen and radio went out one morning last week. Went to work, then when I got back in the truck at lunchtime it was up and working again. Hadn't happened again yet but now I anticipate it occurring again eventually...Thanks for the video 👍
@MikeRaffone714
@MikeRaffone714 2 жыл бұрын
2021 rst 1500. Has been happening to me since I bought the truck. 12k on it now and it’s been off for a month. Dealer said it needs a new radio however they’re on national backorder with no eta. Think I’ll be trading this hunk of junk in unfortunately.
@shanemorey5966
@shanemorey5966 3 жыл бұрын
I have a 2021 gmc slt 2500 and this has happened 3 times including volume freezing and black screen. Dealership keeps sayin oh its a error and it happens..they simply will not do anything to fix this and its bs
@kyliancoleman7295
@kyliancoleman7295 3 жыл бұрын
Hey there’s a class action lawsuit for this right now and it’s any gm vehicle with the informant system, my 2020 Buick envision is doing this will be contracting the dealership to get it fixed but shame on gm this should not ever be a issue on a new car / poor quality control
@Jules3chickens
@Jules3chickens 3 жыл бұрын
How can I find out about this lawsuit? I took my truck into the dealership for this problem this past Wednesday and they kept it for 3 days. Their guys could not figure out what happened even though I had shown the service guy everything I found on the internet, including the code and print out from my mechanic and my personal video of the black screen but the audio was still on. He tried telling me maybe rats got to it. I said BS and plus your mechanic's also cleared this code before you guys put this truck out on the used car lot and I know how computer's work they store their data in these newer vehicles. My father in-law is a mechanic. I'm going to keep brining my truck into the dealership and hopefully start a lemon law.
@MikawayanCalifornia
@MikawayanCalifornia 2 жыл бұрын
same problem on my 2022 gmc sierra at4 the screen went out while i’m driving until drove back home same thing the screen out. i checked in the morning i start it the vehicle the screen working in a few seconds went out again. i keep it the key in my drawer then i use the spare key the screen is working till now no problem
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Thanks for sharing
@mariettasantana6505
@mariettasantana6505 3 жыл бұрын
I have been Fighting with this since I bought my truck 2019 GMC Canyon. I took it to the dealership they had it for a week. 2 Days later it did the same thing. Now I'm out of warranty. And they did not fix it. I called Corporate and I was working with them on it. Now today they told me they can't help me and to take it up with the Dealership. Oh my God what do I do now. This really stinks!
@dennydeckerful
@dennydeckerful 3 жыл бұрын
Did you have a push start button?
@stevejohnson1397
@stevejohnson1397 2 жыл бұрын
Trade it off. I would have handed the keys to them
@angelf9800
@angelf9800 3 жыл бұрын
How big is your screen
@GarySchmidt-dr2rd
@GarySchmidt-dr2rd 4 ай бұрын
Exact same thing happened to me. Shut off engine and went in store for 10 minutes. When I came out, everything worked again, radio and backup camera. Did nothing e kept shut off engine for 10 minutes. Thanks.
@josh33025
@josh33025 2 жыл бұрын
My work trucks screen will sometimes turn black with green lines and the reverse camera is black also intermittently. It's a 2020 Sierra 1500.
@johnenelsonjr
@johnenelsonjr 5 ай бұрын
Just thought I would add mine. 2020 1500.....45,500 miles....happen 1st time today when I got in my truck this morning. 62 degrees/humid if it matters. Started truck, screen was blank, but audio was there.....could hear my phone through the speakers..and android auto on my phone said it was ready to used. But screen still blank...put in reverse....still blank. Went in the house to get my paperwork for possible warranty work. Came back out after about 10 minutes......wahla.....everything back to normal like it never happened.
@freeridemtb2
@freeridemtb2 Жыл бұрын
Just happened to my 2020 Chevy trail boss with 12,000 miles. Was off for two stops and randomly came back on
@24califrank
@24califrank 3 жыл бұрын
Happend to me as well... 2019 gmc sierra 1500... waited about 15 min
@sexyrob1977
@sexyrob1977 6 ай бұрын
This is happening to my same year truck as yours.its been about 20 min and its off. Hope my goes back in later today 😂
@vickebm
@vickebm Жыл бұрын
This happens to me all the time, but usually half of the screen goes black and the other half just looks like the icons are smeared. It also wont bluetooth to my phone when this happens. 2019 Silverado Z71. I've already had idler pulley and belts replace. Check engine light is on right now throwing an evap code. Transmission shifts hard sometimes. Always been a Chevy man until I got this piece of junk. Next truck will be a Tundra
@belliveau3
@belliveau3 2 жыл бұрын
It just happened to my 2021 Elevation. The Tundra is looking better all the time.
@thepreferredpirate
@thepreferredpirate Жыл бұрын
Except for Toyotas ridiculous prices... stupid expensive for a truck with a really thin body. Get in a tundra or Tacoma and close the door. Remember the feel. Then get into a Chev Ford or Dodge and do the same. You will feel a huge difference. The American made vehicles sound solid and close well. The Toyota feel live you've close the door of a 1997 Honda civic. Nice looking trucks with good drive terrain, don't get me wrong, but the body and trim quality is sub par and you'll pay out the ass for it.
@cshirk1550
@cshirk1550 3 жыл бұрын
I have a 2020 chevy traverse and it does it too. Have no idea why?!
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
I am guessing it is an over the air update issue or something.
@gordo5348
@gordo5348 2 жыл бұрын
I had this happen on my way to work this morning. 2020 sierra elevation 5.3 20k miles. The radio still worked, but couldn't turn it on, off up or down. Checked both fuses on the passenger side, they were fine. Started the truck and it worked! I'm confused...and disappointed!
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Hmmm strange.
@jperki11
@jperki11 3 жыл бұрын
Happened to my 2020 Silverado Trail Boss, Check engine light would come on and go off after a day. Took it in for service....They told me the trucks computer brain was fried! This controls everything with the truck! They said they have ordered a new brain, but do not know when or if they will get one in time wise!! So frustrating!
@gregdemos9240
@gregdemos9240 2 жыл бұрын
2020 Yukon, 36k mi. not just going black, but changing radio stations by itself, using Sirius XM you cant see to change station
@Blount187
@Blount187 2 жыл бұрын
Fuse number 18 on passenger side fuse panel gets dirty sometimes pull it and clean it or replace it and it fixes the problem for me
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Nice
@sweezy9011
@sweezy9011 3 жыл бұрын
My 2016 canyon has the same problem
@Oneshawdog89
@Oneshawdog89 3 жыл бұрын
Hey!!! It just happened to me too🤣🤣🤣
@thatdarbygirl
@thatdarbygirl 2 жыл бұрын
My 2020 Terrain just had this problem
@dakota5768
@dakota5768 3 жыл бұрын
This has been happening to me for over 6 months now. I have been to the dealership 12 times and it usually comes back on before I get there. Yesterday I finally made it while the issue was still happening. Its a 2020 silverado 1500.
@aaortego
@aaortego 2 жыл бұрын
I have the same truck and issue. What did the dealership say about it?
@dakota5768
@dakota5768 2 жыл бұрын
@@aaortego They told me it has to be happening while they have it so they can find out the issue. The last time I took it In it was happening and they kept it over night. They next morning they told me that they got it working again but the issue was never fixed. I assume they just unplugged the battery for a while 🤦‍♂️ So I just ended up trading it in for a LT model right before the market went crazy.
@abrahamanthony493
@abrahamanthony493 2 жыл бұрын
Is it an LT?
@dakota5768
@dakota5768 2 жыл бұрын
@@abrahamanthony493 it's was a 1500 Custom
@glennhernandez3735
@glennhernandez3735 2 жыл бұрын
My 2020 is doing it also but the screen keeps blinking every 10 seconds then after a while goes back to normal
@Gideon-nw9wf
@Gideon-nw9wf 2 жыл бұрын
Happened on my 2015 Silverado and right now on my 2020 Trail Boss.
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Dang thats too bad.
@nicholaskocher3895
@nicholaskocher3895 Жыл бұрын
On my 2022 Silverado I took the side panel by the glove box off and pushed on all the fuses that must have done it
@douai3810
@douai3810 11 ай бұрын
Happening to mine 2016. That’s why I’m here, will stop off for 30min and see if it comes up
@alanmills7835
@alanmills7835 9 ай бұрын
I have the same problem. Replaced the battery. No luck. Took it to the dealership. Told me they would have to reprogram it. Sat there for a week. Apparently the forgot it was there. Frustrating!
@bhunt919
@bhunt919 3 жыл бұрын
Just happened to my 2020 traill boss custom. Used the remote start and when I got in it was off. Cut the truck off waited for screen to fully cut off then cranked it still wouldn't work. Cut it off one more time then waited a couple minutes and it works now. Truck only has 21000 miles on hasnt happened before.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
It a wierd glitch. Must be part of a over the air update or something.
@vaughnhoshue9285
@vaughnhoshue9285 3 жыл бұрын
I have a 2020 lt all star. Same exact thing happened this am. I used remote start went in saw radio screen was off. Restarted truck normally same issue. Hopefully they figure this out.
@Thackula
@Thackula 3 жыл бұрын
Just happened on my 2020 Silverado, terrible they haven’t fixed this. It’s clearly a known issue and still happening on the 2021s from what I’m reading
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Its a weird one!
@Lostintheminddd
@Lostintheminddd Ай бұрын
If this happens to anyone that still hasn’t figured it out try opening the side fuse box on passenger side and try dusting it off and cleaning it it worked for me after trying literally everything
@UmmBruuh88
@UmmBruuh88 3 жыл бұрын
Truck just did this no radio controls working but my Bluetooth still connected and stuck at the volume it was at before
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Did it ever get resolved?
@Lostintheminddd
@Lostintheminddd Ай бұрын
Did you ever resolve
@brandonv4900
@brandonv4900 Жыл бұрын
I pulled the radio fuse and reinserted. Came back on.
@SNeal5966
@SNeal5966 Жыл бұрын
These screens are pretty easy to change....but they are not plug and play so what really sucks is replacing this thing requires going to the Stealership
@iloveraulin
@iloveraulin 2 жыл бұрын
Hopefully mine turns back on tomorrow morning when I use it for work 🙁 also a 2020 sierra 🤦🏼‍♀️
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Hope it did
@clintabc123
@clintabc123 5 ай бұрын
I have a 2019 GM Sierra and the infotainment system is garbage. Can't look at a menu without the radio on. The radio turns on when I start the truck sometimes (was off when I shut the truck off) Dealer says that's normal. I miss my Honda.
@sledstorm1
@sledstorm1 4 жыл бұрын
I have a 2018 GMC Terrain, It has done this before, I be leave it was doing an update.
@JrsGasolineAlley
@JrsGasolineAlley 4 жыл бұрын
Hmm that seems to be a good reason. Thanks for the thought.
@luciffer420
@luciffer420 Жыл бұрын
under and behind the glove box their is a blue connector. if this happends again unplug and replug back in. might be your issue is that blue coax cable connection
@insideoutsideupsidedown2218
@insideoutsideupsidedown2218 Жыл бұрын
Glovebox does not come out that easily. I tried gut was afraid of breaking tabs
@BeginnerInvestor1
@BeginnerInvestor1 3 жыл бұрын
Got the exact same truck, it just happen to me at 3600 miles, kinda funny
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Bummer I think it's happening when there's an over-the-air update
@chrisedward7659
@chrisedward7659 Жыл бұрын
This just happened to me in my 2020 GMC Sierra 11/14/22. The sound from the radio works but no display or back up camera. I'll try it out tomorrow hopefully it's just a minor glitch!🤞😕
@insideoutsideupsidedown2218
@insideoutsideupsidedown2218 Жыл бұрын
Just bought my 2020 Trail boss. This happened to mine and it still has not come back full time. Last time it came of for several minutes, i had the radio on and then the screen went blank. I could not turn the radio down. Funny thing is parked at home, turned the truck off, got out and locked the door like normal and the radio was still going. It finally shut off after a minute. Screen will come on briefly, but then go black. Back up camera still works.
@avaisraza03
@avaisraza03 Жыл бұрын
Same thing happen to mine . Radio works but no screen or back up. How did you fix yours?
@richardproffitt8398
@richardproffitt8398 Жыл бұрын
This happens to my truck only when it’s cold. It is a 2020 GMC sierra.
@jimmiller8166
@jimmiller8166 3 жыл бұрын
Interesting video, some of these digital gadgets are affected by Cell towers and big LED Billboards, I drive a Mercedes-Benz GLE-350 and off and on, the Safety/Cruise control system gets shut down every time i drive by those towers or Billboards, the dealer has failed to fix it, I asked for some filters but, they told me it is something else but.... they don't know what it is or how to fix it, I think we are heading to let the Attorney general get involved; I paid big bucks for a quality vehicle but, the quality is not there.
@ceasergert2780
@ceasergert2780 3 жыл бұрын
Same problem ahhh ahhhh
@mattborseth5751
@mattborseth5751 3 жыл бұрын
Just had this happen to my 2020 Silverado. Went to the store with no screen and came back out and the screen came back on. Who knows 🤷‍♂️
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
Truth, who knows.
@highspeedlowdrag3726
@highspeedlowdrag3726 3 жыл бұрын
I’ve got the same problem on my 2020 3500.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
That's no good
@smffab2868
@smffab2868 2 жыл бұрын
Same here 2020 3500 just black screen
@mickiallen5348
@mickiallen5348 Жыл бұрын
I have the same problems with my 2020 Silverado RST. This happens like every 6 months. The first time it happened was a week after I bought it. I immediately took it to Chevy and showed them the problem. They fixed it and said "If it does it again just disconnect and reconnect the negative side of the battery". When the issues continued I took it back, but this time it had been after the problem fixed itself. And Chevy said that they couldn't do anything unless they can see the problem. I even showed them video from my phone. When I told them that I did do that the first time and the guy told me to disconnect the battery, they said that he should've never said that to me and there isn't anything else they can do. So now if the problem happens again, I have to hope that I don't have anything going on that day and I can bring it back to Chevy. 🤦‍♂️
@jordy1685
@jordy1685 2 жыл бұрын
Seems like all GMs with these touch screen have this problem….2021 GMC Acadia had this issue going on 5 months now, been to the dealership 6 times, replaced the screen drove it for 10 min goes blank, they ordered me a new harness and hopefully it fixes they issue! And they wonder why people go with foreign cars!
@DonRyanWA
@DonRyanWA Жыл бұрын
The last GM product I bought was a new 1999 Cadillac Eldorado. $43,000 the most expensive car I ever bought and it was the biggest pile of shit I ever owned. Tons of electrical problems in the shop at least three or four times per year. General motors is garbage. All they want is your money then it’s so long. See ya wouldn’t want to be ya
@MrBquinn
@MrBquinn 2 жыл бұрын
Happen to me also apparently nothing gets recalled anymore! Sad
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
It is not a safety issue so it would not be eligible for a recall.
@brianjohnson5144
@brianjohnson5144 2 жыл бұрын
I think it's the human machine interface control's volume and radio and backup camera
@cesarvizcarra1699
@cesarvizcarra1699 3 жыл бұрын
That happened to me when I got my 2016 denali brand new
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
That sucks. Hope its working fine now.
@LordStormSW2
@LordStormSW2 3 жыл бұрын
just got a 2021 trail boss, screen has gone black 3 times in two days
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
ugh, that sucks
@insideoutsideupsidedown2218
@insideoutsideupsidedown2218 Жыл бұрын
2020 Silverado with 41k. Screen went black. Mine is covered under warranty.
@JrsGasolineAlley
@JrsGasolineAlley Жыл бұрын
Nice!
@devintrejos6263
@devintrejos6263 2 жыл бұрын
Happens to my 2020 Chevy Traverse
@sloth_PG
@sloth_PG 3 жыл бұрын
My terrain just went out today 😳
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
That sucks
@jameskolb4825
@jameskolb4825 3 жыл бұрын
Did anyone get this problem resolved?
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
It just stopped doing it... I guess it fixed its self? Not sure, but I think this is tied to a over the air update
@TboneNoSteak
@TboneNoSteak 3 жыл бұрын
I have a 2020 Silverado RST and This has been an issue for me ever since i bought the truck December 20th 2020. It has happened to be several times and ive taken it back to the dealer ship. The first time i took it it was an “update”. The second time they thought it was another update. The third time , they said they are asking for permission from GM to get a new radio system which got approved and they ended up switching it and the very same night i picked my truck back up it happened again. I went back the fourth time and apparently they had a GM specialist look into it and they talked about switching the module , we ended up switching it up and 2 days later , right now as i am typing This comment im sitting in my truck which i just started up with a blank screen. 🤦🏽‍♂️ this is so frustrating.
@vaughnhoshue9285
@vaughnhoshue9285 3 жыл бұрын
I wonder if this would qualify for lemon law. If it does you may want to get rid of the truck now before you end up with more serious problems out of warranty. My screen on a 2020 went dead this morning it’s the first time. 1 time too many if you ask me on a new car. Will be taking to dealer on mon
@dennydeckerful
@dennydeckerful 3 жыл бұрын
Do you have push button start?
@TboneNoSteak
@TboneNoSteak 3 жыл бұрын
@@vaughnhoshue9285 please keep me updated. I wanted to get it lifted and everything but i have put a hold on that
@TboneNoSteak
@TboneNoSteak 3 жыл бұрын
@@dennydeckerful yes i do
@dennydeckerful
@dennydeckerful 3 жыл бұрын
@@TboneNoSteak I wonder if all that are having this issue have push button start? Could be the common denominator. I would ask the others on here, you never know.
@Clean97gti
@Clean97gti Жыл бұрын
Just happened to my 2019 Sierra with only 36k miles on it. Really wishing I had bought Japanese
@mrogersgmt800
@mrogersgmt800 3 жыл бұрын
Im looking to get into a New 2021 AT4 but after seeing these issue videos idk GM has really gone down hill in the past few years sad.
@JrsGasolineAlley
@JrsGasolineAlley 3 жыл бұрын
I'm almost at a year of owning my truck and about 19,000 mi. my experience has been largely very positive with the truck, and I think technology issues are prevalent in just about anything right now
@4961Studebaker
@4961Studebaker 2 жыл бұрын
@@JrsGasolineAlley And yet we as consumers demand tech be put in a vehicle. Granted these systems need to tested and vetted during cold/heat cycles and have the bugs worked out.
@glenardsales5253
@glenardsales5253 2 жыл бұрын
same thing happen to my 2020 gmc terrain... it went back on after i turn it off and on
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Nice
@monikamontes5021
@monikamontes5021 6 ай бұрын
Has it turned off since than ?
@kevintomman1277
@kevintomman1277 2 жыл бұрын
Just happened to me! 2021 Trailboss at 3544 miles!
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Bummer.
@pdmacgregor
@pdmacgregor Жыл бұрын
2020 2500HD same thing; happened several times; still under warranty; guess they checked resistance in info center and it didn't come up so getting a new one installed under Chevys 3 year warranty. Bottom line; first time it does that its going to get worse; get it replaced.
@wmoore004
@wmoore004 3 жыл бұрын
Imagine how ram owners feel.
@sidneygordon4420
@sidneygordon4420 2 жыл бұрын
I have a sierra elevation 2020 with 40k miles and having the same issue. I actually switched from a 2017 1500 ram two years ago and also had issues with the screen. It would randomly turn off then come back on. Thought those days were behind me but guess not
@yuriy4644
@yuriy4644 Жыл бұрын
2021 Sierra Elevation 4 000mi on it, The same shit happens. It's my first experience with GMC and I am very disappointed. I have a knocking noise that comes from the back while driving. Springs was replaced by warranty. But it's still there. It looks like noise coming from differential. They said I have to drive 1000mi and they would be able to proceed to find the problem. A couple of days ago, screen issues happened!!! It looks like you can't drive far away from the dealer on this car!!! Hmm, it's interesting!!!
@victorgalindo2582
@victorgalindo2582 3 жыл бұрын
This has happened to me about 10x already. Smh
@christiehicks2130
@christiehicks2130 Жыл бұрын
Happening to me. Infotainment was stuck on device is starting.....we will see
@tonyatrammell149
@tonyatrammell149 2 жыл бұрын
so what happens is if you shut off your truck get out the radio will still play for 10 minutes. after that it will start working normal. until the next time.
@miamisands3412
@miamisands3412 2 жыл бұрын
We should all make a class action lawsuit against gmc for this problem..I have a 2017 no more parts is what there telling me now..
@JrsGasolineAlley
@JrsGasolineAlley 2 жыл бұрын
Bummer.
@johnbrickel6446
@johnbrickel6446 Жыл бұрын
Happening to me right now
DID YOU KNOW YOUR GMC SIERRA COULD DO THIS?!
6:48
General Motors Jeff
Рет қаралды 625 М.
Wait for the last one! 👀
00:28
Josh Horton
Рет қаралды 128 МЛН
I’m just a kid 🥹🥰 LeoNata family #shorts
00:12
LeoNata Family
Рет қаралды 20 МЛН
MEGA BOXES ARE BACK!!!
08:53
Brawl Stars
Рет қаралды 35 МЛН
Tips and Tricks on the NEW 2020 Key Fob
11:11
GM Bullfrog
Рет қаралды 315 М.
2021 Silverado LT 1500 - Radio Software Upgrade - V. 158
8:27
Phil Gamboa
Рет қаралды 44 М.
2020 GMC Sierra Elevation Review
10:06
Joshua McDonald
Рет қаралды 55 М.
GM Intellilink Infotainment System - HUGE CHANGES!!
23:42
Tech Examined
Рет қаралды 7 М.
Chevy My Link Screen went black (FIX)
7:43
Eddie's Customs & Restorations
Рет қаралды 38 М.
Top 5 Problems GMC Sierra 1500 Truck 1st Generation 1999-2006
4:36
1A Auto: Repair Tips & Secrets Only Mechanics Know
Рет қаралды 275 М.
2020 chevy Silverado radio screen removal only
6:52
JPtheinstallguy
Рет қаралды 12 М.
MY 2022 SIERRA GETS NEW 26" WHEELS!
18:42
LEO
Рет қаралды 295 М.
2023 GMC Sierra 1500 Duramax, 5,000 Mile Owner Thoughts 🤔
13:47
A estos dos los dejaba sin carnet - Dashcams España
0:31
Dashcams España
Рет қаралды 15 МЛН
НАИВНЫЙ ВОДИТЕЛЬ 🤯
0:22
Top YouTubs
Рет қаралды 655 М.
МОЯ ЛУЧШАЯ ПОКУПКА! Это круче чем Роллс Ройс
37:56
Жекич Дубровский
Рет қаралды 2,1 МЛН
Замена тормозных колодок на Мерседес
0:27
Автосервис Мерседес MBSEMENOV
Рет қаралды 2,3 МЛН
Мужик психанул и купил 200 Ленд Роверов
0:19
Сергей Милушкин
Рет қаралды 2,2 МЛН