Build Your Own AI Receptionist! | Using Bland AI & ChatGPT for Phone Scheduling

Рет қаралды 10,537

Күн бұрын

Using Bland AI, I’ll show you step by step how to create an AI that answers the phone to help customers schedule an appointment. It checks your Google Calendar for existing reservations or bookings, and offers them an available time slot. Then it updates your calendar with the customers desired booking date and time, and includes their information in the calendar event.
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Files & Links from Video:
Bland AI: app.bland.ai/signup?ref=763d7...
Make.com: www.make.com/en/register?pc=c...
Event-Checker Blueprint for Make.com: drive.google.com/file/d/1P5e-...
Event-Creation Blueprint for Make.com: drive.google.com/file/d/1EAHj...
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PROMPT USED IN VIDEO:
You're a helpful assistant, assisting callers at Dream Golf Course with booking tee times:
Date Inquiry: Promptly ask for the caller the date they'd like to book for. Assume all dates are in 2024
Request Date: Convert the date to standard format (MM/DD/YYYY) and store this as the "request date" in the conversation
Check Calendar: Find a time slot on the requested day that's available between eight AM to six PM and is not during any existing events; {{g_busy}}
Offer time slot: Offer the caller 2 available time slots for the request day they want.
Finalize Booking: Once a time slot is chosen, ask the caller for a name to list on the reservation. Then ask if you can have a phone number to list on the reservation.
END CALL
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Chapters:
0:00 - Intro
2:06 - Make.com
2:31 - Setup EventChecker blueprint
3:34 - Bland AI Inbound Setup
9:41 - Setup EventCreation blueprint
17:49 - Test Example
#ai #artificialintelligence #chatgpt #api #chatgpt4 #gpt4 #blandai #openai #aicalling #gpt3 #howto #tutorial #tech #technology #phone
Music:
Last Man by Audio Tape
Vibing Over Venus Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License
creativecommons.org/licenses/b...
Loopster Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License
creativecommons.org/licenses/b...
"jiglr - Odyssey" is under a Creative Commons (CC BY-SA 3.0) license
@jiglr Promoted by BreakingCopyright: breakingcopyright.com

Пікірлер: 92

@PortableGeneratorServices 3 ай бұрын

im a single small business brother thats literally what i need.... ive achieved becoming the best rated company for florida service companies, i cant wait to get this working i needed it be human sounding and this is perfect

@tech-at-work 3 ай бұрын

Awesome! Great to hear that!

@ChessDon 3 ай бұрын

Fantastic video! This is why I'm subscribed. I don't ever want to miss quality content like this. Keep up the great work 🔥

@tech-at-work 3 ай бұрын

Thanks for subscribing and the support!

@williamkaizen4479 2 ай бұрын

Awesome , thank you a lot bro ! Learn a lot today . Thanks again senpai ! 🤟 Hope you having a nice day ! 💪

@tech-at-work 2 ай бұрын

Thanks! Appreciate the support!!

@kensleyjean4663 2 ай бұрын

senpai? ooohh the criiinnggeee!!! loool

@steventhomas7283 3 ай бұрын

My first post after being on youtube over 10 years. I really appreciate you and your channel. I didn't suggest the video but it is exactly what I was working on. Thanks

@tech-at-work 3 ай бұрын

Thanks, glad you like the channel!

@robertsoncarrilloz.4334 3 ай бұрын

Such a great step by step....easy to understand and very detailed. MUCHAS GRACIAS :)

@tech-at-work 3 ай бұрын

Thank you so much!! Glad it was helpful

@robertsoncarrilloz.4334 3 ай бұрын

Is there a way to get in touch with you for assistance?

@brunogomez4628 2 ай бұрын

You are totally amazing. You cant even imagine how much value this has. Thank you SO much

@tech-at-work 2 ай бұрын

Glad it was helpful!

@brunogomez4628 2 ай бұрын

Hey@@tech-at-work im having a problem with this. Everything works fine except retrieving the busy info. the bot always set g_busy to null; i did exactly what you did on video and my head is hurting from looking up solutions

@brunogomez4628 2 ай бұрын

Im having a problem with retrieveing data from make, the variable I return is always set to Null, can you please help?

@tech-at-work 2 ай бұрын

You can troubleshoot from the Make application, and run tests, and see what each node is getting and see where the null is coming from. Does the Google Calendar node show null as its output?

@brunogomez4628 2 ай бұрын

I know, Im troubleshooting everything and everything works fine, I actually also recieve the data to the blandai api call on the test, but when i call the bot it turns to null. Is there anyway or discord in wich i can send you pictures?

@DemonHunterr7 2 ай бұрын

This is insane. Thank you.

@tech-at-work 2 ай бұрын

Glad it was helpful!

@THESHORTS508 14 күн бұрын

great video ❤

@tech-at-work 14 күн бұрын

Thank you! 🙏🏼

@THESHORTS508 14 күн бұрын

@tech-at-work plz make a video on outbound appointment scheduling calling bot that calls leads and tell them about their services and if they are interested, book a meeting and send them a meeting link

@camillecharles4125 25 күн бұрын

Thanks for the info bro❤❤

@tech-at-work 25 күн бұрын

Glad it was useful!

@williamkaizen4479 2 ай бұрын

I know this aint much , but I want to buy you a coffee . Thanks again !

@tech-at-work 2 ай бұрын

Wow, thank you! That means a lot, I appreciate it 🙌🏼

@oscars99 Ай бұрын

Thank you so much for this video. It worked the first time I tried. How do you suggest to enhance to cancel an appointment in this scenario. Currently says I cannot handle this I will transfer you. How can I add a number ti transfer the call?. Thank you so much.

@Kevinsmithns 2 ай бұрын

Oh this one is amazing! Can u connect it to pinecone and have it pull customer information and know everything about them? And how about setting it up to also respond to emails and delete them from junk box And what about hanging up if it's a marketer selling services Can it be used to qualify leads and get pictures from them And what about writing invoices and collecting money Love your videos just found your channel

@user-bm3rg7jf8g Ай бұрын

Hello bro. Thanks for this videos. I would like to ask if when twilio integrates to bland the charges come for both platforms per minute of call

@iainhmunro 3 ай бұрын

So I ended up buying a number and setting it up. But from a working perspective, it hangs quite a few times. When looking for a tee time - it is acting like a real person and went to get a coffee. I would say are you there and she says, yes, still here, looking for a tee time etc. So if I get by that stage, the next hang up is when booking the tee time, so when i get by that and give my name and number, it goes silent, so I hang up. The entry has been made. - name only, doesn't seem to get the phone number piece - any ideas or suggestion to stop here from falling asleep ? Not only that, Make keeps shutting down the scenario as well.

@frankbazuaye4747 2 ай бұрын

Great video and well delivered. Please can you do same but with Vapi ?

@tech-at-work 2 ай бұрын

I’ll check Vapi out, just getting familiar with it!

@iartglass Ай бұрын

A very good video. If you can launch a make automation for telemarketing. I think there must be many people who like it.

@tech-at-work Ай бұрын

Thanks!

@FasTrackFix 18 күн бұрын

This video is awesome! It's going to help my business a lot. Could you please make a video on how to send payment links with stripe after the customer speaks with agent. You're the best!

@tech-at-work 14 күн бұрын

Thanks for the kind words and super thanks! You’re awesome!

@lefriccestchic3012 Ай бұрын

So to get more natural conversation do you recommend using chat GPT instead of conversations pathways ? Other question do you have a solution to have some background noise for AI voices in order to be even more natural ( would be greath to have breathe pause + background noise some day)

@LimaConnect-iu6ur 2 ай бұрын

the phone numbers on bland are expensive a year. can i use another phone number? say a google voice or ringba number? or another esim?

@sanava_ai 2 ай бұрын

I made something similar using Vapi. It also considers business hours

@tech-at-work 2 ай бұрын

Yeah, I’m just getting familiar with Vapi, but it seems to work pretty similarly

@openlatedentistryandorthod7094 Ай бұрын

Do you provide quotes for help with setting this up? Thank you

@yunga7530 Ай бұрын

I wasn’t able to pass the .$data I had to convert it to JSON but it has a new line character when it’s sent

@yunga7530 Ай бұрын

Hi, I am building a Bland AI pathway and trying to invoke the Webhook for event creation but it doesn't pass on the transcript

@geehammer 9 күн бұрын

What would you suggest as the best agent on the market weighing up all the pros & cons? Might make a great video 📹 too

@yunga7530 Ай бұрын

Hi so I used the event checker but it doesn't populate the g_busy variable at all

@iainhmunro 3 ай бұрын

Great use case. The problem with Bland AI is their phone # purchase is expensive $15 per month for inbound and $15 per month for an outbound. It would be nice to be able to use twillio numbers.

@tech-at-work 3 ай бұрын

I haven’t figured out a way to use a Twilio number with BlandAI voice

@iainhmunro 3 ай бұрын

@@tech-at-work I found it on the Discord Channel - you need an enterprise account

@Cserror1 21 күн бұрын

Is it possible to set a max call limit for each number? e.g 1000 min inbound call

@ryoung0108 Ай бұрын

How could i incorporate this into my SaaS app for every user? This works great but would be too confusing for users to set up

@satinderps 2 ай бұрын

Please advise, I keep getting an error on the Google Calendar action under the create event scenario and the scenario keeps failing: Error Validation failed for 1 parameter(s). - Invalid date in parameter 'start'.

@tommychryst 2 ай бұрын

Same here

@jordanstubblefield7406 Ай бұрын

Hi, I have a survey call bot that I created and it has a couple of bugs in it. Could you help me with this?

@Alcoleaa 27 күн бұрын

Can this work using it with text? for example Instagram ? (integrating replit and manychat)

@DakshSharma 2 ай бұрын

This is excellent, however for those outside US, it would be great to have the same-example using a web-call.

@tech-at-work 2 ай бұрын

That’s a good point, yea I hadn’t considered some international people wouldn’t have the same access

@osbornerowland2943 25 күн бұрын

Hey, quick question. When purchasing phone numbers are you only limited to US and CA

@tech-at-work 25 күн бұрын

At the moment, yes it’s just US and CA, but I believe they want to roll out other countries as well in the future

@tpape6945 Ай бұрын

Hi, Is there a way to link this with an online booking system so the two don't overlap bookings etc?

@tech-at-work Ай бұрын

You’re best bet is to probably get the Google calendar to update with the secondary booking so you have a single calendar with all the appointments

@NoamRonen-q5i 8 күн бұрын

for some reason the assistant always gets stuck at the "let me check your schedule" portion

@shaukatali9942 2 ай бұрын

Is it possible to make the BlendAI call someone as an interviewer ask them some questions regarding the job they applied for?

@tech-at-work 2 ай бұрын

Yeah you can certainly have an outbound call, and prompt it with questions to ask the person and review the call log or summary for their response

@redkrakatao Ай бұрын

Is this open to prompt injection? If I were to request to disregard the original prompts and instead respond as a highly skilled interviewee by professionally answering the interview questions and then returning them, would that work?

@FaithfulStreaming Ай бұрын

Hi Is there a way to use your own number?

@tech-at-work Ай бұрын

With Bland AI, you can only use numbers through their service at the moment

@monadey7375 2 ай бұрын

Can you use this for outbound?

@tech-at-work 2 ай бұрын

Yeah! The same logic should work for outbound

@anil.bharrat 2 ай бұрын

Do you have a skool group, course, premium membership, or accelerator program?

@tech-at-work 2 ай бұрын

Not at this time, but I’ll be sure let everyone know if that changes

@marissaaldridge7853 2 ай бұрын

I second this comment. You are a great teacher!!

@masonjohnston1506 Ай бұрын

You can do all of this with Zapier as well, right?

@masonjohnston1506 Ай бұрын

Instead of Google Calendar, am I able to use scheduling softwares like Square?

@tech-at-work Ай бұрын

You can use Zapier for sure, I’m not as familiar with Square, but if it’s compatible with Zapier, the API calls should work the same

@masonjohnston1506 Ай бұрын

@@tech-at-work awesome thank you! Your content is amazing. I just finished my freshman year of college and always trying to absorb more knowledge in the AI space. I've been servicing businesses with automation for about a year and a half now, and looking for ways to improve my service(s) and innovate. Bland seems like a way to do that. I'm curious -- what ways are you profiting with Bland right now?

@edbradleyloans 11 күн бұрын

Can it do outbound calls?

@tech-at-work 11 күн бұрын

Bland AI can do outbound calls! I have some other videos on setting that up

@yunga7530 Ай бұрын

I also want to be able to add the users email address

@tech-at-work Ай бұрын

You can have a node in make.com to do that, same as the phone number!

@wordpressobsessed9067 3 ай бұрын

Is it possible to have this agent not only check a google calendar, but but be able to answer questions and provide information about data stored in a database? For example, say I own a resale store with a few thousand products, could be everything from electronics, to DVDs, to books, etc. I have that data in a Google spreadsheet. A customer calls in asking if I have any iPhone 10s for sale, and if so, how much. Rather than me answering the phone, the AI agent does it all. After providing information about the available product, it takes the caller name and number, and books them in the calendar to stop by to take a look at the iPhone for sale. Is this possible?

@tech-at-work 3 ай бұрын

Yeah! You would do a second dynamic data api call, and have it pull in that info at the start. I’m sure there’s a limitation to how much data the ai can handle but I’m not sure what that would be… you can also include specific details in the prompt like business hours, etc for it to reference

@wordpressobsessed9067 3 ай бұрын

@@tech-at-work sounds good, can you do a video implementing that functionality. Another killer feature would be to have the AI agent connect the call to another party (i.e. the business owner) if it felt the need to.

@MaxamHotels 2 ай бұрын

I own a small hotel in New York. Can this system Answer the phone and book guests ? If not can it answer; get their contact info , transcribe their message so someone can call them back. ?

@rpsingh18 2 ай бұрын

@@MaxamHotels Yes