Thanks Miguel, good luck!

Yes, 3CX does have a free plan. To get all of the features I mention in the video you'd need the Pro hosted plan, which is $295/year for 4 simultaneous calls. Amazon Ring or whatever SIP trunk you choose would have their own fees but they are very low.

Absolutely, if you call on your internal cloud PBX you're never using an outside line. 👌

Thanks Darrin. OpenPhone looks really nice, but I really like how 3CX prices based on simultaneous calls, not users. This could make things ~10x more affordable. 👍

@@dave-swift scaling it does look like 3cx can save a lot as users grow. OpenPhone you do have to pay $5 a month more per number/user.

Thanks for the comment. I’ll see if I can make this happen with some support from 3CX :) I don’t actually have a physical phone ATM. I assume that’s what you mean, like a SIP handset?

Yes, you can definitely set up multiple inbound phone numbers with 3CX PBX Hosted systems to achieve what you're looking for. This feature is called Direct Inward Dialing (DID) or Multiple Inbound Numbers. Here's how it works: 1. Local numbers: You can purchase local phone numbers (DIDs) in different countries through your SIP trunk provider. These numbers can then be configured in your 3CX system. This allows customers in different countries to call a local number, which then connects to your centralized system. 2. Call routing: You can set up rules in 3CX to route these calls based on the incoming number, time of day, or other criteria to the appropriate extension or department. 3. Outbound caller ID: When calling clients, you can set 3CX to display the local number for that country as the caller ID, making it easier for clients to call back on a familiar, local number. For your specific case with two countries, you would simply need to obtain local numbers for each of those countries from your SIP provider and configure them in your 3CX system. Regarding the 800 number: Toll-free numbers typically have a specific country or region coverage. A US 800 number, for example, is usually only toll-free for callers within the US and sometimes Canada. For international coverage, you would need to look into International Toll Free Service (ITFS) numbers, which can provide toll-free access from multiple countries. The exact range of countries would depend on the specific service you choose. Remember to check with your SIP trunk provider or 3CX reseller about the availability and costs of local numbers in your target countries, as well as international toll-free options if you decide to go that route. They can guide you on the best options for your specific needs and help you set up these numbers to work with your 3CX system.

Hey thanks for the question, I'm not sure about any limitations. I would check with 3CX directly to be certain.

Checkout Telxi: www.3cx.com/partners/sip-trunks/worldwide/

Once you put in your outbound host name in the registrar/server field, you should be good to go. This is demonstrated at 10:33. Did you try that?

@@dave-swift thanks. I tried that but it seems to stay at the original provider details from where you start the process. I've tried starting from different sip trunk providers but they all appear to be the same and none of them align with the chime parameters. I'll keep trying and hopefully someone at 3cx will respond but their documents say it's an undocumented provider ....even though it's listed on their site....strange

Just sign up for the free trial and you're good. They don't have affiliates.

Hey @dangri8238, you just need one line, like i setup in the video. Then use the digital receptionist to help people route their calls. How much it costs will depend on which provider you choose, but they're all very reasonable, like the prices I mentioned in the video.

That would be handled by the SIP Trunk provider. Voxtelesys, Skyetel, Flowroute, Bandwidth, Telnyx & Twilio support A2P.

Here are the supported SIP Trunk Providers... you can see the providers that support SMS (Amazon Chime doesn't) www.3cx.com/partners/sip-trunks/

Thanks for that input. This may be a simpler solution for many business owners that just need a number and not a full CRM like GHL. @@dave-swift

Thanks for asking the question, made me dig into it a bit more! BTW - 3CX integrates with many CRMs: www.3cx.com/docs/crm-integration-guides/

Great video, I think I may have missed something though. Our business phone system is hosted/provided by our internet provider. Would this replace or work together with my existing phone system?

Sorry to hear about this experience! I know they work with partners to help with this. There is one active in my facebook group that can help you out. See this thread here: facebook.com/groups/daveswift/posts/7258632617505054/