That's ridiculous. I change my own oil for the simple facts that dealerships are common thieves

Even the cost of the oil change kit is ridiculous! This is exactly why I would now not buy a Spyder. The dealers are killing the market for the product. Thanks for the clarity.

Darn hard to find and honest dealers anymore. I worked for a dealer and would never take my Spyder to one. Biggest issue is paying for work that does not get done. It really is a national problem. Thanks Wayne.

I absolutely would have disputed both the labor hours billed and the shop fee. When we don’t stand up for ourselves we keep getting abused.

I just replaced the standard sway bar on my 2020 RT Ltd with an after market sway bar. I did the job myself after being told by the Can Am dealer the job would take anywhere from 1 to 4 hours to complete at $155 per hour. I’m located in the state of Victoria in Australia. I did the job myself in 2 hours with some help from a mate and I’m no mechanic. Just a retired Plumber who hates being gouged by dealers. Keep the videos coming, and as we say here “good onya mate”👍😊

The motor cycle manufacturers don't seem to understand that their failure to control the gouging at the dealerships will have the long term effect of destroying the hobby.

Can Am is starting to sound like a Harley Davidson dealership 😬👍

Yery good video. I have been a service manager for a car dealership. Shop supplie fees is just another add-on to get the customer to pay for items that in the past were just the cost of doing business. What's next, a portion of the power, water, and property taxes? Most businesses really don't care about customer service or if you come back. And, I am pleased to see that you were not rude, just letting them know why you will not be coming in back. Safe travels.

Wow ! I agree, Can am is starting to sound like a Harley service !!!

It is frustrating isn’t it. I had a headlight go out on my 18rtl. The dealer wanted $400 labor plus bulbs to repair. I asked since you have to take the bike apart to change the bulbs can you give me a break on the oil change. They declined. So I would have been looking at around $800 for the job. I decided to try and do it myself. Watched KZfaq’s ordered the oil kit and new led bulbs and tools for about $300. Learned a lot and saved $500. Will not be back to the dealer who sold me the bike. Sad but true.

My local dealer in Cornwall Ont charged me $300 and a bit, I had removed the plastic hoping to reduce my cost. Having a Spyder is an expensive toy. My other local dealer in Embrun, Ont is very busy and gets to your bike when they have openings. There is a dealer in Ottawa that I wouldn't give the time of day too (very bad experience with their service dept). All in All find a dealer you like, can trust and is helpful.😎😎

Great video Wayne...folks may or may not know about this and something to be aware of for sure...

I have noticed a similar jump in costs at the dealer over the past couple of years, we are paying about the same here. Up here in 🇨🇦 we do not have as many choices to shop around for certified Can Am shops. It is a bit of an oligopoly for want of a better term. Friends of mine have told me that the motorsports business in general tends to be a bit shady at best. I am sure this is why many people just do it themselves..... i used to.

I am really curious about the inspection listed. Please provide a breakdown of that and what it entails so that the "value" can be assessed. I feel most of the things they do are listed in the service manual, available online . I bought my Spyder late last year, and this will be its first season. The only miles it has are from riding it home from the dealer, so it's literally 20 miles. If the inspection is literally check visually check this or that with no spe ial tools then there is no value to them IMO as I can do that myself. I can change the oil myself. Where they might get you is with warranty. If something happens to a system or the engine and it was not properly I specter, then warranty could be denied. This is why I video all maintenance and service on my motorcycles when in the warranty period. The dealer used in this video was at least honest, did the work (hopefully) and gave you back your bike when done. A more shady dealer would cover thier tracks by holding the bike for the whole 2.5 hours claimed. (This is why I'd ask about the inspection items done.) Thank you for sharing your experience. My only criticism is that you didn't not share the name of this dealer, potentially helping anyone else who is considering this shop.

$214.00 here in North Texas for my 2022 Can-Am F3 oil change. I just had it done Friday and picked it up Saturday afternoon.

My experience is very similar to yours. The first service was at the dealer 90 miles from home (platinum rated for can-am service). It was an insane $397.44, the second oil change was at a local tractor supply store (gold rated for can-am) For an oil change, rear tire and pannier latch replacements.The total cost of the 2nd oil change (which included the recall on the trunk latched and a new rear tire was $618. The bad part about going there was they do not "do tires", they outsourced the rear tire work. That took 28 days of waiting and calling (each day was perfect and sunny and I was told to call in a few days until finally had had enough and told them I was going to get it period). The third and last service was back at the dealer where I purchased it (90 miles away) and they gouged me. I got 3 new tires (even though the fronts could have gone much longer. I also let them do the brake pedal/rear light recall). They "do tires" but I had to pre order them a month in advance and then I have to pay $50 for them to "get them" from another dealer. Total cost $1,700.00 Shop supplies were $28, oil kit was $143.99 like yours.Also itemized on the bill: tire labor $435, air filter $44, etc. Just loaded with bloated fees to the point I will never let anyone else change the oil again. I will let them do ties and recalls, but I have had it with padding the bill with crap fees.

Thanks for sharing you story that's a very high price to pay you handled it very well and I don't blame you for not going back there . take care have a great weekend and a great riding season

Anither great video, Wayne... Your restraint is admirable! I'm doing my own service work so far, and I'm using Rotella T6 oil, K&N filter... The only dealer work I've had done on my 2021 was warranty on the trunk and seat struts... I found an independent shop in Houston that does excellent work at a fair price... Thornoli's... I think that's the best approach if you're fortunate enough to have a shop like that in your area...

Sorry Wayne, that is just ridiculous what they charge. I wish you were closer to me I’d change the oil for you. You supply the oil kit and good conversation. I do my own maintenance on my 17RTL. I buy the oil filter and Orings kit from BajaRon and buy my Amsoil local. I know it is done right and save myself a lot of money 😀 Thank you for sharing this video though maybe it will help someone else to understand the cost of an oil change at a stealer.😂

For the oil $28.00 total at Walmart For the filter kit $20.00 Amazon

I know the F3 has less plastic and it's a quicker oil change, but sometimes I change it myself. Now, KUDOS to our dealer...he is reasonable in his hourly rate AND he only charges for the time he actually spends doing the service. Very reasonable and cannot recommend him enough! You said no dealer bashing...can we give dealer recommendations, lol?

My first service on my 22 RTL was $695- and I was like every 10K miles UGH, so when my second service was ready I went to Baja-ron and got the kit and did it for under $150- then I ended up getting rid of the spyder it was not my ''cup of tea'' as they say., I won't even get into the rear tire fiasco.

Woah! You made out, they forgot to charge you $55.50 for "hazardous material disposal".

Great video Wayne. I guess it depends on what you consider value for all that money spent. Since I bought the Sea-to-Sky model, I decided to get my service done at my dealership knowing it was going to be more expensive (just like it is for cars instead of going to a local smaller garage). Like you said, dealerships are in it to make enough money to pay their staff and keep their business running; I have no problem with that. But, overcharging the actual time it took or adding charges without prior explanations are reasons enough to not return there, I agree. BRP has to improve the quality of their dealership network, in all aspects, if they wish to retain its customers. I am lucky to have an excellent CanAm dealership (I had a great flat tire story too long for here as well as a defective battery story too). Not only will I continue my service there, I also put my Spyder there for winter storage (I don't have a garage at home). Is it expensive? Yes, it is, but I get great service and attention, which is what I value the most to keep enjoying my Spyder for many more years. Cheers Wayne!

I'm due for my first 3000 mi maintenance inspection on my '23 RT. After watching some videos on the oil change, I decided to purchase the priority maint plan which includes all scheduled services for 36 months. I probably over-paid ($2300), but at the time I didn't feel like doing it all myself.

That is crazy Wayne You can call me tight, but being on the road in our RV and trying to find a respectable dealer. I normally change my own oil. I buy my genuine Can-Am oil kit. Pretty obvious it didn't take 2 1/2 hours. At least they could have held it in the shop for two and a half hours. First service you think it would have a Bud download. Check fluids and drive belt safety checks. WOW Thanks for the video.

I just tackled my 1st oil change...it's the bike's 3rd change (2021) but the 1st of my doing it myself. $168.(CAD) for the kit and about 2 hours of my time watching vids and over obsessing if I was doing things right and I was done...other than a few Ibuprofen's afterwards, it all went fairly smooth. I'll bring it in next year for the brakes and tires...

I changed the oil on my 21 RTL last December. I bought the kit including oil for about $115 from BajaRon.

Buy the maintenance package ! Oil changes will be free plus roadside assistance and more !!

Yeah. I hate that book rate stuff. Just charge me labor for the amount of time that you labored on my bike! Good video

Make an appointment with Kraken's garage, and it will cost $143.99. 🦑

Book time for a standard service is unheard of in most states. It would be interesting if they published an oil change with the flat fee somewhere in the local papers or trade. Very educational- serves as a reminder to ask if they charge actual time or book time? You may want to call the BRP 800 number and discuss this dealership even though I suspect you won’t go back…..

Hey Wayne, would have been interesting to know their reason for the added labour cost and how they would have addressed it with you. Hope your next dealer is better. cheers Dave

In Colorado the book rate is what is charged. This means if it is quicker its bad for the customer, however if it takes now like 3 hrs they cant charge more. I thought it was changed all over that the book rate is what is charged. Usually though they would have kept it for a little longer to get closer to that actual time.

Can Am dealers will be shaking hands wih the HD dealers in the place of eternal fire.

Over time (and I was never a bike mechanic), I have learned to do all of the maintenance on my 3 bikes myself- dealers charge too much and if it’s in your capabilities (and you have the tools) you can save a small fortune. If they are charging by the hour, even a partial hour (even 10 minutes) will be charged as 0.5 hrs I would assume. Always better to buy your own parts and do it yourself (if you’re able). Same with the cars.

A “Service” is WAY different than an “Oil Change”… so yeah, more labor and materials will cost more. The other option is to buy all the tools and hope you don’t destroy it in your garage…it’s usually cheaper to have a pro work on it.

I had a first service done at a dealer . Really nothing more than an oil change and was handed a bill over $600.00. Never again. Most of it was labor. Never again.

Great explanation and breakdown of your bill and dealership. Unfortunately, this is another negative mark about purchasing one. I understand you have to pay to play, and my other toys are keeping me drained enough. In this case, the bang doesn't justify the buck.

Dennis Dillion Boyse Idaho just charged me $585.00 for my first oil change. $417.00 Labor the rest was oil kit and shop supplies on a 2024 sea-to- sky. Nice hah

I think if they are gonna charge that much per hour for service, then they damn well ought to charge for the actual shop time. They are getting paid because they are that good right?

I know the feeling, I recently had my first service done on my motorcycle and it cost $435

yup, my dealer charges $162/hr. and that XPS 5w40 4t semi-synth oil change kit from Amazon is $143. so thats completive with the dealer. However you can get 6qt of Castrol 4t 5w40 full synth for $47, the oil filter kit for $18. That all well and good if one had the means to get under the ride. fortunately we only buy the accessories once.

Great video Wayne glad I found your channel. Liking and subscribing. Everything is so expensive and it seems harder and harder to find folks you can trust to do a good job, do what they say they are going to do, and care about what they do.

The new Spyders are so simple to change your own oil. Takes maybe 30 minutes. I uses full synthetic motorcycle oil and not over priced BRP oil. I change every 5K Miles.

I change my oil myself. It is not that difficult. I realize that many have no skills to do this, but a non-can am shop shouldn't be penalized as not being able to live up to can am standards. Also, can am made it easier to change oil in the later models so it should cost less and take less time to perform.

June 2023 Spyder RTL oil change at dealer in VT. $102 for individual components vs oil kit, $105 for 1 hr labor. $207 total. This was on a 2022 RTL.

After you get the required tools an oil change kit and some spare mirror clips you can do it for $150😊 I went from a 2015 RT to F3’s after my first RT oil change.

Can your average shade tree mechanic change the oil or do you need special tools? I think $550.00 is theft.

It's frustrating Wayne.

New owner here purchased my spyder one week ago. I am sure glad I seen this video !!!. It may have kept me from buying something that got me and the wife back out on our hundred mile hugs. That would be a shame. I will be learning how to do all the maintainance on the Dream Chaser (what I call our new love) . A question I would like to ask is .... where does a guy get the service manual for a 2024 RT Limited ?. another if I may is... does anyone know of the best dealership near S E wisconsin. Thanks in advance. No bashing I like that ! just plain truth is what i seek...

Hi Wayne bought my new 2022 rt sea to sky in 2023 the dealer wanted $500 dollars for the first service,so went to another can am mechanic which was $70 dollars for the oil thirty dollars for the oil filter $21 then $20 dollars GST the rest for labour so $235 all up I’m in Australia.

BMW is the same way. I do my own work and get my oil and other parts for Wanderlich out of Germany. not from the dealer which would be twice the price.

Stay away from dealers for any parts or service unless sourcing elsewhere is impossible. Support your local independent shop.

I was going to get a spyder the dealer told me it would be $700 for every oil change i changed my mind really quick.they are just ripping people off.

can am is pricing alot of people out. I see a sales decline in the next few years if this continues. I do all the work myself. The dealer only sees my ryker for recalls and anything computer related. It's BRP's fault and their business practices. the dealers hands are tied on certain things.

I change for $40 on my GL1800. The spyder is a bit of a challenge for oil change as labor can add up. Hmm I'm thinking I should get into spyder service as I can profit while saving owner a ton. My rate is $85hr plus the "kit" is just a filter o ring and oil - $60 or less

I am doing my own servicing and maintenance. I don't like being told what oil and filters (both air and oil) I have to use and I don't like book times for a job. It would have been nice if I could have told my boss that it only me an hour to do a job but I was charging him two hours because it took Joe in the next office that long to do the same job. $159 an hour labor costs? I know everyone does that but the mechanic probably doesn't get as much as $59 for that hour and a $100 to pay the costs of the rest of the shop? I wonder. Many dealerships only survive because of the outrageous charges on parts and service. That is not to say they don't make a lot of money off sales, its just that they don't make enough sales. Why? Because the mark up is unreasonable. You can make a lot of money per unit for a few sales or a little money per unit for a lot of sales. Admittedly the first is easier and so that is the way the entire industry has gone. I used to own a Volvo. Everything was expensive but there was this diminutive eccentric Swede who ran a shop in the town I then lived in, that serviced and sold parts for Volvo's only. He did not sell the cars. I could have my car serviced for about 60% of what the dealer charged and parts cost about 75%. The quality was above and beyond what the provided and the customers lined up outside the door. Was he rich like the dealership owners? Certainly not but he was happy, beloved and respected.

I do my own oil change in my shed, it takes 45 minutes that's including a check over the bike... They do rip us of and these bikes have lots of foreign parts for example tie rod ends made in China should cost $120,00 NZD but no you can't just buy the ends but the rod as well $680.00 NZD The electric hand brake motor $978.00 NZD made in Taiwan these are just the price for parts its madness

We got a new spyder last year. Servicing is $1600 US, but that’s pre paid for the first 5 years, or something like that. I still think it was a good deal.

As you said it isn’t the employees fault but 1.25 hours should’ve been charged as such. Last summer I took my bike to the Triumph dealership for a brake job and they charged me appropriately (but initially they said it would take 2 hours and I said … “I am not a mechanic but I can change the pads in less than 1 so I am sure you folks can do better” so they quote me 1.25 hours but then the hourly rate was 185.00 (I am not sure if they increased that to match the 2 hour standard rate or not) The point is …. They will catch you either way.

Sounds like the rate slides depending on the service coordinator. Should be the same every time you go in. Not bounce up and down depending on the weather.

the first checkup is always expensive. the others are more around 200. but then only every 15,000km but that is in canada

Im re thinking of buying one due to these radical maintenance/ service expenses.

If people would stop doing these crazy priced services, they would lower them!

A fool and his money are soon parted.

I got charged $1800 for breaks and rotors! And they had my bike for almost two weeks.

Dealer are not only destroying their franchise, they are destroying their brand. I switched from Harley to a Goldwing for this exact reason, I got tired of getting screwed by Harley. Ended up with a much much much better bike.

Yikes. The 20-24 RT's are the easiest to change the oil. I do realize he should have done an inspection, too. I put the Baja Ron ultimate sway bar on my 21' RTL, I bet the labor would be tremendous on that.

I was lucky I only paid $435. The closest dealer for on road is 160 miles away.

Gotcha coming and going. My local mechanic has me buy the parts so that I own the warranties and save their shop markup. But when I do, their labor rate jumps $25 an hour. So it all comes around and bites us customers in the Arse!

I buy a $15 filter kit with the O-rings from Amazon and use Rotella T6 at $24/gallon. Oil change is less than $50. Yes, they dealers suck because they know that none of the other independent shops in your town don't want anything to do with them. And then, a lot of dealers won't work on you 10+ year old Spyder! Really? Then why sell them at all? Imagine Toyota or any car manufacturer's dealerships say, "We don't work on your 2014 Camry." Really? Last one I buy then. I hope BRP listens to their customers. The dealerships are getting ridiculous.

Thats a tough pill to swallow man . I'm thinking that could be some good incentive to consider what it might take to do it yourself .

And that's just a middle-of-the-road oil change for a Spyder... There are changes that cost more and changes that cost less.

I have a 2023 Spyder RTL. My question is, how do you really really know that they changed the oil? If you are walking around the show room floor or waiting in the waiting room. How do you know they really did the service? I am the type of person that likes to go in the back to see the work getting done. Especially at that crazy price.

The dealer didn't do anything wrong BULL SHIT HE RIP YOU OFF. Same old story never trust them.

Wayne, i will coment only on cost. Its insane to charge 505 USD. I will put it this way. In small garage like ours we would charge you 200 eur + tax +/- 260 usd. If i would have "professional" team - were we are just heading ... maybe one day..., most prbably we would need to go to 300-350 usd including tax.. Oil change is 45min job if we do it on our bYkes. If we do it on customers bike we take 1h15min as we do it little bit more "careful" & more precise. I think i will keep this video and watch it full and comment on it from small owner shop point of view in my ride & comments series :)))

Why not change your own oil?

My Harley first service and the 2 after that were 400$ CAD , I do my own now 100$ for oil and filter......

It’s BS for 500- many are about 350 - I hear techs say if u play u pay! Up price bc they can

C4YT = Comment For KZfaq

Off-topic question: Have any of you viewers ever used Full synthetic oil in your Can-Am 1330 engine? I am trying to determine if I should stick with the XPS synthetic blend kit at $143 or build my own kit which costs less (approx $85) for Rotella full synthetic T6 5W40 and the oil filter kit from BajaRon. Isn't full synthetic better than synthetic blend?

$759 for an oil change that I will be doing myself for now on flamming dragon heat mad!!

Sounds to me like you have been ripped off! Those labour charges seem excessive, so as you say, probably best to shop around.

No, no, no and no!! 😳😡

I charge $45 in central Florida.dont need to rip our Spyder community

2 and 1/2 hours for 1:15 mins work ??? In my opinion, that criminal Who wrote the book rate ? Can am or Harley

If it’s popular, service is expensive. Signed; Harley Rider. The kicker? $120/hr

$50.00 and thirty minutes! DONE.!!!

Alright then, I will consider alternates. Not cool with the straight charges.

Yikes, this is definitely making me wary of getting a Can-Am. Oof.

My advice is to watch KZfaq videos and do the job yourself, and save lots of money 💰 on labor. Welcome to America.

Sorry but I would bash any dealer that rips off their customers with those fricken high prices. Hate is not a word I use loosely, but I hate it when dealers and BRP rip us off. Take your car or pick-up to a quicky lube, Walmart or a reputable dealer for an oil & filter change using full synthetic oil and a quality filter. If you pay $100 it's very rare, it's usually around $75 . Now that's high compare to $39.99 before the dam pandemic. We are victims of American GREED. Everywhere we turn today, greedy bastoids are getting to our pockets taking more of our hard earned money. Corporate greed has taken over America today. I've had a couple of Spyder RT LTs, I love these machines, but the dealers and BRP make me sick with their fricken high prices for service and parts. They advertise to the average person then rake us over the coals sucking our life's blood out of us, so they can live high on the hog. It's not rocket science doing the service on our Spyders, but they warn us against not having a dealer do the service, fearing we void our questionable warranties at best. Thank you for bring this travesty out into the open. Be fore warned, owning a Spyder is going to be expensive ....... Oh yea, $143.99 for a $55 oil change kit, no mater where you go, is PRICE FIXING and it's against the law. BRP punishes dealers who don't follow their strict pricing. That's pure BS.

Be glad you don’t have a Harley.

make a formal complaint with the state. They over charged you.

I thought Harley-Davidson was the only company that did that to their customers .

Folks, changing your own oil has become a lost art. Why I do not know. Its the simplest thing you can do after airing up your tires. Your watching this video, why not search up someone who changed oil on this vehicle? Probably do the same oil change for less than $50 dollars.

I DO think that you are wrong and far too forgiving! Dealers that clearly rip off their customers DO need bashing! It's the only way that customers can begin to get a fair deal. Yes - they do need to make a living but so does the customer. You have willingly given them money, that you were deceived into paying - and the dishonest dealer has accepted the money under false pretences - for work that they did not do. Nothing, at all reasonable about what you were charged - that 75 minute (Two and a half hours??) service would have been fair at half the price and the dealers would still be in profit and able to pay their workers. What you experienced was unreasonable and exploitative - greed and exploitation like this needs advertising - NAME AND SHAME - they will soon realise that the number of mugs left to con have rapidly dwindled and will be forced to be HONEST!

Car dealers haffe bff een doing the samething for years.

Watch videos here and learn to work on it yourself