Car Companies don't want you to know this // Why I left the dealership.

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CM Autohaus

CM Autohaus

Күн бұрын

Why I left the Dealership and almost changed careers completely
#automotive #mechanic #dealership
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DISCLAIMER:
The content of this video is available for informational and educational purposes only. It is not intended to be a substitute for the professional advice of a mechanic who has personally inspected your vehicle, nor does it create a relationship of any kind between the CM Autohaus and you. Every situation may be different, and CM Autohaus does not make any warranties, whether express or implied, as to the accuracy, fitness, or applicability of the information or automotive parts portrayed in this video to any project and makes no guarantee of results. CM Autohaus and any sponsors of this video will not be liable for any damages related to personal injury, property damage or loss of any kind that may result from the use or reliance on this video and/or any automotive parts represented in this video. You are using the information and automotive parts portrayed in this video solely at your own risk.

Пікірлер: 2 500
@conchobar
@conchobar 3 ай бұрын
When you hear in the media that there is a shortage of Dealer mechanics, just remember there is no such thing as a labor shortage, only a shortage in pay.
@Strider9655
@Strider9655 Ай бұрын
I'm from the UK, we have the same thing with Engineers, "skill shortage". There is NO skill shortage, it's a shortage of pay, companies are trying to pay skilled engineers to basic minimum working wage which is about 27000 USD, and because recruiters don't know how to hire engineers, we've got a lot of people in their 40s and 50s with decades of experience, who can't get past the recruiters because when they got qualified a university degree wasn't required at all, and at 45-55 years old nobody can afford to quit work and go back to university, to get a certificate for things they already know and have been doing for 30 years.
@MZRFaith
@MZRFaith Ай бұрын
They aren’t gonna get paid more, parts and labor are already through the roof, customers are paying the mechanics bills not the shop.
@djjorge87
@djjorge87 Ай бұрын
Again people that no a lot and understand nothing. It's not a shortage pay. It's a skill, an education gap and knowledge gap. Nothing to do with pay ...
@Strider9655
@Strider9655 Ай бұрын
@@djjorge87 What you mean is "lack of certificates"? That's a hiring problem, if you rely on a piece of paper during the hiring process, you cut out large numbers of people who qualified decades ago or simply learned on the job. I get this in engineering, I qualified in 2001 when the UK BTEC qualifications were an absolute requirement, but now recruitment agencies full of graduates in useless subjects, don't know what BTEC is and assume anyone without a degree as being stupid, i'm 45 with a house, a family, bills to pay, I can't afford to leave work and go to university just to relearn a bunch of theory that I know has NO bearing on real world engineering. So in the UK they say there's a "Skill shortage", and it's just not true at all. In another 10 years a degree won't be enough, you'll need a masters and all the people right now with bachelors degrees and decades of experience will be as screwed my generation.
@djjorge87
@djjorge87 Ай бұрын
@Strider9655 sure a bit more nuanced but atleast a better explanation then others.
@damoncuccia788
@damoncuccia788 4 ай бұрын
Most everything this man has said about dealership work is 100% accurate.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the watch. Just hoping to give the public some insight into what goes on behind the scenes at the dealership
@Notfiveo0
@Notfiveo0 4 ай бұрын
Does the California smog test require a technician to quit smoking cigarettes?
@TheSwampDonkey
@TheSwampDonkey 4 ай бұрын
Indeed and its one of the main reasons I got rid of my 21 STI. I owned a 2018 & 2019 WRX along with the 21 STI. Unfortunately the techs at the dealerships often would not fix the issue and break more things when I would get the car back. My very 1st oil change in my 2018 WRX ended in the lube tech not tightening the oil drain bolt and well you can guess what happened later. Long story short after giving Subaru many attempts with different dealers, i said no more. I left the brand in frustration due to the lack of ability from these dealers to work on my cars.
@blackrifle6736
@blackrifle6736 4 ай бұрын
@@Notfiveo0*Ha!, ha! No, at least not yet. Cali sucks in so many anti-freedom ways that this might be next. Nope, I don't live there. Cheers!*
@billymanilli
@billymanilli 4 ай бұрын
Absolutely accurate!! ...one thing I've found "interesting" is, he seems to be in Cali, and I'm all the way on the Jersey shore nodding my head to the whole thing...like "Yup!! That's EXACTLY how it was for me!!"
@jackm5290
@jackm5290 4 ай бұрын
advisors clearing 6 figures when we have MAYBE one tech in the shop who comes close, to me is wild. i was absolutely floored when i found out what the advisors actually make.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Here is another way to put it: I have NEVER heard an advisor complaint that they had to write up a warrenty RO. (They obviously are not the ones getting screwed by manufacture warrenty)
@SaraiVarelaaa
@SaraiVarelaaa 2 ай бұрын
Former SA here, I quit because of the high stress levels and 60 hours per week
@dayanordonez6876
@dayanordonez6876 Ай бұрын
@@SaraiVarelaaa take home pay each week? after taxes?
@MarkSmith-js2pu
@MarkSmith-js2pu 18 күн бұрын
I wish I knew that earlier. They always seemed pompous to me.
@ricroz07
@ricroz07 4 ай бұрын
I’m just a regular guy, except I work on my own vehicles, now for over 40 years. I have older vehicles, but which are new enough to have OBD, but not that complex by today’s standards. Perfect. I can keep them running on a fraction of the “normal” cost. How you may ask? Well, If I believe a repair will cost say around $500 at a shop, and yet the tool costs $500, I buy the tool every time. After many years, I have a huge collection of tools. But, most of all, I have the peace of mind and satisfaction that a breakdown won’t keep me down for long or break my bank account. Excellent video by the way! Thank you for taking the time to educate all of us.
@stickit2theman1
@stickit2theman1 2 ай бұрын
Sorry I know this is month old but also when you work on your own car you get to slow down, do things meticulously and properly, do all of the steps that maybe a flat rate guy might skip or cut corners to get paid. I just rebuilt my SUVs entire front suspension, save for the front CVs, for about 800 bucks. I also sand blasted and painted the knuckles, dust shields and strut towers. Brand new control arms all four. Saving money is making money when you do the work yourself!
@I-sed-no
@I-sed-no Ай бұрын
@@stickit2theman1 E-X-A-C-T-L-Y! Nobody cares about your car more than you do. Mechanics are incentivized to go as fast as possible. When you do your own work you can slow down and enjoy building experience and KNOWING the quality of the job was done to meet your standards. I love working on my own cars but would never want to do it for a career.
@stickit2theman1
@stickit2theman1 Ай бұрын
@@I-sed-no I also found two of the three large bolts for one of the lower control arm brackets were nearly rotted in half Went and got some replacement 10.9 grade bolts cause fuuuck that Imagine taking that to a mechanic and they just put them back on and send it you would never even know
@donflores5227
@donflores5227 4 ай бұрын
I am a 73 year old retired mechanic (not technician) I worked for 36 years in the flat rate system raising four kids along the way. You have hit the nail squarely on the head!!! I was fortunate enough to spend 19 of those years in a Japanese car specialist shop that payed 45% to the mechanics, but the rest was spent in dealerships for unfortunate reasons and witnessed all of the mentioned flaws in the system. You are 100% correct about everything you pointed out so clearly. I could go on and on but I will say honesty and craftmanship is lost to this industry. Watching your video brought out some anger I had put away for quit some time. 30 years ASE Master Mechanic w/ L1
@Dawn191
@Dawn191 4 ай бұрын
@donflores5227. Hello sir, is it better to lease a vehicle or buy? I wondering leasing would be better you can at least get rid of a car e ery three years.
@WarriorsPhoto
@WarriorsPhoto 4 ай бұрын
Congratulations to you and your family. I knew of one other person that did so well. Unfortunately the story didn't end so well for him. Be well and thank you for doing quality work.
@teekay_1
@teekay_1 3 ай бұрын
@@Dawn191 Over time leasing cars costs significantly more than buying and holding them for 8-10 years (on the order of 5x more). Leasing cars is a good way to avoid retirement because you lack savings. Pick a good brand that is reliable (Toyota, Honda, Subaru, Mazda) and just use it, and maintain it by the book. You don't even need to take it to the deal for routine maintenance.
@user-yy2tv3zn2x
@user-yy2tv3zn2x Ай бұрын
As a consumer I greatly appreciate this info. I go to a cadillac dealership where the people are friendly but their skills leave alot to be desired. It is mainly good for maintenance rather than troubleshooting/repairing
@Rockit181
@Rockit181 4 ай бұрын
This dude is smarter than most Doctors ive interacted with
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the kind words. I must not be that smart to still be in this dreadful trade!
@dang3554
@dang3554 4 ай бұрын
@@CMAutohausyou’re describing complacency, you’re definitely smarter than your average bear. I hope you find peace and start your own.
@unencumbered
@unencumbered 4 ай бұрын
​@CMAutohaus yet 'living your dream and supporting community' I've been a tech for 30yrs and owner for 22 and love my clients and piers.
@dang3554
@dang3554 4 ай бұрын
@@unencumbered that’s good to hear, I got distracted with my current project is300. So I didn’t watch the full video. God speed my friend.
@SamslamminCars
@SamslamminCars 4 ай бұрын
Mechanics that drive to learn how to diagnose/fix properly are equally smart as most doctors. He is ^^
@MrDavidstallsmith
@MrDavidstallsmith 4 ай бұрын
After 21 years as a tech and a foreman, i totally left and became a professional pilot. Believe it or not, it’s easier to pilot a commercial airliner than be an automotive technician. That’s pretty sad when compared to pay and how we were treated as techs.
@nodaklojack
@nodaklojack 3 ай бұрын
I believe you.
@phillippeterson9527
@phillippeterson9527 2 ай бұрын
Good insight
@johnberry2877
@johnberry2877 2 ай бұрын
And that has to change !!
@urbanturbine
@urbanturbine Ай бұрын
Pilots sacrifice a lot too . They get paid next to nothing for many years until getting some reasonable pay. Would you agree?
@baivalleyservices2602
@baivalleyservices2602 4 ай бұрын
If you are a mechanic and ARE honest, skilled and trustworthy, you are extremely rare (I only know of 3 in our area) and valuable for your skills and honesty, and should be compensated and respected for your labor and efforts.
@MN-sc2uz
@MN-sc2uz 4 ай бұрын
Thats 2 too many i know in my area😂.
@the_track_enthusiast
@the_track_enthusiast 4 ай бұрын
As a doctor I would like to add his patients can’t talk. I always give major respect to my mechanics.
@adseish
@adseish 4 ай бұрын
They talk just in a different way
@VioletGiraffe
@VioletGiraffe 4 ай бұрын
Yeah, they do talk somewhat, I'd still rate this job as being easier than a veterinarian's :)
@martianrays
@martianrays 4 ай бұрын
As a mechanic I can 100% confirm they do talk and it's not a good thing. All that connectivity through computers and your cell phone talk about where you are and what you are doing.
@ronaldbaatjes2470
@ronaldbaatjes2470 4 ай бұрын
Unlike (too) many of your brethren/ sisteren,he lacks the God Complex.
@radleybradford1356
@radleybradford1356 4 ай бұрын
This man 😂 Much ❤!
@ChiTownTx
@ChiTownTx 4 ай бұрын
This is by far the best tech explanation of how the industry works that I have ever seen.
@genehiromasa7673
@genehiromasa7673 4 ай бұрын
You shoot a straight arrow, TRUE, FACTUAL. and HUMBLY SAID. Your customers are lucky to have a person like you available to go to. GREAT PRESENTATION
@patrisha7487
@patrisha7487 4 ай бұрын
I didn't want to watch this entire video but the more you talked, the more I kept watching. I had No idea that service techs were treated or paid so poorly. I can understand your frustration. I also didn't realize all the hats you wore. I just want to thank you for this video, it was a real eye opener. From a former UAW factory worker who lost their job due to closing of the plant & going out of the country.
@oscarp9336
@oscarp9336 4 ай бұрын
I ve been a tech for almost 30 years... I can tell you that sales people as you know, if they sell a lot are always held at a higher regard than a seasoned tech. People will never understand that troubleshooting and mechanical repairs are an art form. Just because you got trained doesn't mean you can do the work. Without us the world would stop moving.
@ds1755
@ds1755 4 ай бұрын
Basically that’s what he was saying in the video. Get ready it’s here right now, the world is about to stop moving.
@adamosborne9938
@adamosborne9938 4 ай бұрын
This is true, I'm no mechanic even with a Haynes auto repair book that says step by step how to fix a problem or watching a KZfaq video on fixing the problem I still struggle with some basic fixes like changing a alternator on a 2011 gmc Arcadia.
@TheMarcQ
@TheMarcQ 4 ай бұрын
The line goes up when the salesperson secures a deal and the line goes down when a tech does worse than expected. From the perspective of an owner salesperson is to be awarded and a tech to punish.
@JIKI2005
@JIKI2005 4 ай бұрын
That's in any trade...as an HVAC tech it's the same way. A lot of the times techs get blamed for something that the sales guy would sell that the house layout wouldn't work with and they expect the tech to just micky mouse it and make it work.
@marcusa.rivera6377
@marcusa.rivera6377 4 ай бұрын
Absolutely Right!
@mechanicalsuntheoneyouknow
@mechanicalsuntheoneyouknow 4 ай бұрын
As a ASE certified master technician,and a Subaru senior master technician currently for more than 11 years, and a industry professional, that has work for the industry for more than 19 years as a master and a master apprentice technician, I agree so much with what you said this video is the truth about the industry and what it takes to become a Professional, I love this video. Thanks for making it.
@jimvenizelos4649
@jimvenizelos4649 4 ай бұрын
As one who got out decades ago, you think every dealership is like this? I remember in 1988 thinking I needed to get into a dealership tech apprenticeship. I was going nowhere as a young punk vending fleet mechanic.
@mechanicalsuntheoneyouknow
@mechanicalsuntheoneyouknow 4 ай бұрын
@@jimvenizelos4649 ironically, I started as a fleet master technicians apprentice, doing diesel and hydraulics systems diagnostic and repair and love the job. But wanted to get trained and certified to become a master automotive technician in the field. But to answer your questions yes, all dealerships are the same because working as a dealerships senior master Technician at a dealership for years now has changed me just a little bit about being a technician for a dealership because of the operating system, The only thing that keeps me honest is the mechanics Creed of treating every car, the same as if it was your mom‘s car in for repair, regardless of the financial loss..
@MostGenericUser
@MostGenericUser 4 ай бұрын
​@@jimvenizelos4649times have changed you'd probably make more working on vending machines now
@ultimatedouchebag6760
@ultimatedouchebag6760 4 ай бұрын
Master tech Means you are the top idiot. You don't understand the white boy rule of work smarter not harder
@Chuckfinlee432
@Chuckfinlee432 4 ай бұрын
​@jimvenizelos4649 I did this at Porsche and they wanted to push me to work alone on the line. Left and went to school and no not UTI. I'm learning the fundamentals and trying to figure out if I go back or try a different side of things.
@joeblow1688
@joeblow1688 4 ай бұрын
This is an excellent presentation about "the real inside" of this industry. Well done and thanks. All the more reason for a car owner to be able to both understand and be able to perform their own basic maintenance on their particular vehicle. Oil changes, air filter, transmission fluid, brake pads, spark plugs, tires, car battery, head & tail lights, wiper blades, etc. All of which I have done, now, for more than ten years on all of my family's vehicles. And what started me down this road was a botched "oil change" at one of those chain "oil can" shops.
@JayDLC123
@JayDLC123 4 ай бұрын
I've been a dealer tech for 14 years and still going. Ive gotten my ASE master certs, manufacturer hybrid, EV, and diesel certifications. All the stars and stripes for a dealer tech, so yes i've been around the block a few times. I've seen alot of tech related videos like this but you sir hit it 100%. The things we technicians have to go through day in and day out, all the money, the time, and the effort we have to put in just to work everyday is absolutely incredible. Everyday we look to set ourselves up for success although we are often put in situations set up for failure. In this field, the business isn't just working on cars, its fixing them and knowing how to quickly and effectively. One thing is for sure, there is no money to be collected or made if there isn't a technician turning the wrench in this field. It's at the point where im convinced that people who dont work on cars, live life stress free.
@TexasBear
@TexasBear 2 ай бұрын
“Live life stress free” Until their car breaks down!
@JenniferJohnson-fh8fx
@JenniferJohnson-fh8fx 14 күн бұрын
Everyone always thinks other peoples jobs are easy…that’s what I think at least. With that being said, I have incredible respect for auto technicians.
@asianyangster916
@asianyangster916 4 ай бұрын
A lot of these reasons are why I left the automotive industry. Unless you open your own shop, you just getting by. Sucks cause I actually really like working on cars. Good luck on your shop. Glad you are the few that are making it.
@rolandthethompsongunner64
@rolandthethompsongunner64 4 ай бұрын
So many mechs are leaving the profession. I’ve heard heavy diesel mechanics make much better money than automotive but not sure. All I know is I can open the hood on any semi and walk right up to the engine. Why would any mech want to torture themselves working on these poorly designed newer vehicles.
@fastinradfordable
@fastinradfordable 4 ай бұрын
I work at an indi shop. I used to own a vw / Audi shop. I make more as a tech than I could owning. And I clock out at 5pm Clock in at 8am No phone calls No paperwork
@duomaxwell5807
@duomaxwell5807 4 ай бұрын
I'm on my way out the business myself.. I rather work on my customers cars than work at the dealership or even at enterprise rental...the shop managers don't know a thing about cars just how to drive them. I'll try my hand at boats instead
@youmakeitreal
@youmakeitreal 4 ай бұрын
@fastinradfordable Correct you are! I closed down my shop and worked out of my house. I told my clients that if I make a mistake ​it comes out of my pocket. However, I will be the one working on your car so mistakes will be greatly reduced. They kept coming. I knew the work was good, and three days a week of work paid 10x what I made with my shop. With the shop the land lord, the insurance company, and the state made most of the money.
@NoLurp
@NoLurp 4 ай бұрын
Always wanted to work in a shop and so glad I never did. I just do work for friends and family and I charge $75/hr from my house with no boss 😊
@nobatteriesincluded3968
@nobatteriesincluded3968 4 ай бұрын
Mechanics are like doctors in their own right imo especially nowadays 💯
@RobsNeighbor
@RobsNeighbor 4 ай бұрын
100%
@siriusbreak2212
@siriusbreak2212 4 ай бұрын
Actually, technicians (mechanics if you prefer such terminology) ARE doctors. We're car doctors. We diagnose and repair them. We maintain them. Many of us have a genuine passion and love for cars, and it translates into our work. Generally, replace cars with humans, and you're talking about a physician. I used to use this analogy all the time when I worked at dealerships. Here's what kills me. If that car fails to operate as per design in many situations, it could mean the difference between living and dying in a wreck. Now, whether the customer wants to listen to our diagnosis and repair accordingly is all on them. No different than heeding health warnings from your physician with the SMALL exception of, if you fail to lower your cholesterol and suffer the consequences, it's just your ass. If your car fails while on the road with other motorists, it could be many people impacted by your lackadaisical approach to maintaining your vehicle. That said, an argument can be made that technicians are not only helpful but vital to keeping the roads as safe as possible, and protecting everyone that vehicle passes when it's operating as per design. On a final note, ever see that loud mouthed jerk in the waiting room throwing a fit about having to wait for their car to be finished? Doing that at a doctor's office could lead to your expulsion from their practice and forcing you to find a new physician. Do that at a dealership, and you'll have a service advisor kissing your ass and then they'll proceed to pester the technician working on your car, breaking their focus, to ask the most annoying, irritating, and possibly stupid question one can ask a tech mid repair "How much longer?" Let me ask you this: Are you going to burst into the OR while a surgeon is working on an open body and ask them "How much longer?" HELL NO!!! So why I ask is it socially acceptable to do it to a technician? That distraction could lead to a monumental ooppz and then a barrage of obscenities and wrenches being thrown. Oh, and most importantly to the customer, more time having to wait while we fix the problem that wouldn't have otherwise occurred due to their impatience.
@sigmamale4147
@sigmamale4147 4 ай бұрын
Except we're paid 3 times less 😂😂
@nobatteriesincluded3968
@nobatteriesincluded3968 4 ай бұрын
@@sigmamale4147 😂 sad but true under paid and under appreciated smh I salute you guys nonetheless y’all keep the world moving🫡💯
@18_rabbit
@18_rabbit 4 ай бұрын
@@sigmamale4147 in the U.S.a, way way worse than 3X less, more like 10 to 30X less! wow ,u have no clue!
@upijhaj
@upijhaj 4 ай бұрын
WOW !! After watching this I IMMEDIATELY had to SUBSCRIBE, ‘Thumbs-Up’, and comment. I knew there was a shortage of techs here in Canada, but I didn’t know it was even worse in America, because I heard of a lot of technicians that moved to America for better wages. I’m a Mazda Fan (just got my 2024 Mazda 3 GT, TWIN-Scroll-TURBO, and this is my 7th Mazda) but when I go for service next week, I’m tipping my tech, whether the owner likes it or not ! I REALLY TRULY COMMEND YOU for bringing to light how serious this issue is !!! Somebody had to say it. Keep up the great work, and You are A VERY INTELLIGENT SMART MAN with an incredible head on your shoulders. I applaud you. Honestly. …Much Love, From : TORONTO, ONTARIO, CANADA 🇨🇦!! Love your channel.
@peterhand4418
@peterhand4418 2 ай бұрын
After 38 years my body said no more .But my mind still thinks I am 20.
@wingrider1004
@wingrider1004 4 ай бұрын
I went through a Ford training program for two years called the ASSET program in the 80's. The dealership I was sent to was a quagmire of politics and con men. The rate back then was 48.00 / hour...the Tech got 16 dollars. You worked off of book time...like he said, each job had a time assigned to it. If you got it done under the book time, you made money. If a 2 hour book time job took you 6 hours...you still got two hours of pay. There were plenty of days I was there 8 hours and made an hour or two of pay. Your pay depended on how many jobs the dispatcher sent your way and whether or not you got the jobs that sucked or decent ones. One week, after watching the dispatcher screw everybody in the shop except his favorite boy, I quit. I made 165.00 that week and I had a family to support. The world of Tech work CAN be rewarding and profitable, but for many Techs, it's a rough world.
@sammyt3514
@sammyt3514 4 ай бұрын
Damn, that's pretty bad; no wonder there aren't many good techs working in dealerships anymore like the guy in the video said! In the past, taking your car to the dealership was the best way to guarantee it would be worked on by someone knowledgeable about your specific brand, but with stories like yours, it's probably better to service my car at an independent mechanic.
@curtisgore1611
@curtisgore1611 4 ай бұрын
The tool truck probably got most of that money.
@faradaysage15
@faradaysage15 4 ай бұрын
hey man I was the first graduating class of that in Milwaukee. I can't remember what our rate was I think it was about the same. older guys I work with said it used to be 50% paid to the tech. ended up leaving when a car got damaged that I didn't even touch and they wanted me to pay for it. I change careers after that. was so tired of getting salt and slushed up my sleeves and down my back in the winter time and fighting for every goddamn penny I made and having warranty claims bounce. remember getting paid 6/10 of an hour to fix something that took hours and hours including diagnostics? Yeah we all did the miscellaneous operation where we had to pull back carpeting and take out seats and repair a weld even though we didn't really do any of that, we just said we did to get paid. our dealership was crooked and we charged extra parts to customers under warranty all the time and sold the parts back to the parts department, they gave us a small percentage of credit that we could use to buy parts for our own car from any supplier in our system. That didn't even work out because the parts department guys stole all of my credit. The entire dealership industry is crooked as hell and I will never go back. I hate having to deal with them. almost forgot, our service manager stole a million dollars from the dealership somehow but he had all the connections so they kept them employed and only paid him $250 a week until he would repay what he stole. Well he was still was buying a new house in cash and putting three daughters through college so he was probably stealing again or took more money than they knew about. real crooked son of a bitch he was.
@baims8367
@baims8367 4 ай бұрын
Work for your self far more profitable!! Theee is plenty of auto work out there
@KNR6292
@KNR6292 4 ай бұрын
right! and instead of finding the biggest sweetheart and most fair person in the dealer to be the dispatcher, they enlist the most sadistic and self-serving ass to have that job. The dealership owners dont care about turnover in the shop or a lack of quality techs who can pay their bills, they want money!!!
@NattyGymBro
@NattyGymBro 4 ай бұрын
You nailed it on the head. The last straw for me was when we had a visit from corporate and the disrespect we got from these people who knew absolutely nothing about our line of work. I ended up leaving the field and became an accountant.
@bigjay1970
@bigjay1970 4 ай бұрын
😊
@CMAutohaus
@CMAutohaus 4 ай бұрын
One time 2 people from corporate and an engineer from Japan came to talk to me about a car I worked on that got bought back. Everyone including the service manager sat in a chair in his office while I had to do a half asian squat in the corner of his office - muti-hour long meeting by the way (also dont get paid under flat rate). It was only years later did I ponder why no one in that room suggested to get me a chair - hierarchy and putting me in my place is the only thing I can think of.
@jimbrown3720
@jimbrown3720 4 ай бұрын
@@CMAutohaus man that is so disrespectful sorry to hear that , some people just suck , no wonder why i like animals better !
@nikkapubess3349
@nikkapubess3349 4 ай бұрын
Account is where it's at. My wife works for Elliot Davis, a CPA firm and they get really good perks
@NattyGymBro
@NattyGymBro 4 ай бұрын
@CMAutohaus that's crazy, but I believe it. I'm the same person now as I was back then, but the stark contrast in how I'm treated now compared to back then is night and day. People really do need to appreciate not just the skillset of auto technicians but the blue-collar workers. With that said, if time permits, I've come to find that it's hard to find good auto technicians these days. Even being out of the industry, I still find that I can still do just as good if not better of a job on my own vehicles versus dropping it off at a shop.
@iese2172411
@iese2172411 4 ай бұрын
Glad I watched this video! Very informative and I understand so much better how the industry works. Thank you so much for your time and keeping the public aware of how it all works. It all makes sense now. You are the few, I will be coming to your shop for repairs!!
@donowen33
@donowen33 3 ай бұрын
Your honesty, intelligence, and professional presentation are obvious and appreciated ! Respect!
@greenteafrap1200
@greenteafrap1200 4 ай бұрын
I always bring food for my mechanic. So grateful to find the independent shop. I always bring him as much business I can by recommendations.
@universalassociates6857
@universalassociates6857 4 ай бұрын
Hope you bring healthy food!
@CMAutohaus
@CMAutohaus 4 ай бұрын
Dude I take any food anytime. I am literally stressing and burning off more calories that I am consuming for sure. I get at least 3 concerned comments a week about how skinny Ive become
@greenteafrap1200
@greenteafrap1200 4 ай бұрын
@@CMAutohaus haha I’m no where near California. My mechanic used go over what he does to my car like a chrisfix video when he still had a small 2 car garage he was working out of. Now he upgraded into a larger shop and makes me wait in the lobby due to insurance policies.
@danlearned6199
@danlearned6199 4 ай бұрын
Years ago at an Alfa Romeo, BMW, Lotus and Saab dealership, one of our favorite service customers was a very highly regarded surgeon working at 3 local hospitals. We took care of his wife's SAAB and his hot rodded Alfa that he autocrossed. After he retired, he opened a high end boutique butcher shop with the nicest meat in town!! Now, as a butcher, he'd bring in a huge box of custom steaks for all the mechs in the service dept!!!
@faradaysage15
@faradaysage15 4 ай бұрын
I was a Ford mechanic for years, but every single dealership in the country is crooked. They have to be or they can survive but many of them are just greedy bastards. every time I get my car serviced, I always go to the dealership because I'm too lazy and I make enough money to where I don't have to work on my own cars, I always bring donuts and I make sure the sales team doesn't get any. I always come in right when they open, 2 hours before the sales team gets there so they don't get any donuts.
@shots-shots-shotseverybody2707
@shots-shots-shotseverybody2707 4 ай бұрын
I like this kid, self made, loyal, determined, consistent and a solid individual. I don’t want to leave out that he is a hard worker
@JesusIsLord7773
@JesusIsLord7773 4 ай бұрын
no such thing as self made.
@jackeroo75
@jackeroo75 4 ай бұрын
@@JesusIsLord7773he isn’t a kid anymore, he is in his 30s
@sharvin0161
@sharvin0161 3 ай бұрын
@@jackeroo75 When you're double someone's age, you can call them a kid lol
@kerripendragon4888
@kerripendragon4888 3 ай бұрын
Techs are more important than sales. Mechanics should be paid more than sales !!!
@johnw281
@johnw281 4 ай бұрын
Much respect to you and all the technicians out there. This video was so interesting. Glad that you're running your own shop. 👍
@MrSubaru1387
@MrSubaru1387 4 ай бұрын
Insane that all these issues are still a thing in the automotive industry in 2024. Things have to change soon. All these dealers still wondering why they can't get good help, wonder why?!
@CMAutohaus
@CMAutohaus 4 ай бұрын
Wow, surprised to see someone like you leave a comment! This video is blessed now! I keep interviewing current dealer techs (to hire for my shop) and it is my same story but worse!
@MrSubaru1387
@MrSubaru1387 4 ай бұрын
@@CMAutohaus I begrudgingly had to take my STi to the local Subaru dealer Saturday for an alignment and balance. As I have neither tire equipment, nor an alignment rack. Right away they broke a stud and the adviser came out to inform me it’d be $92 to replace. I’d just had all four wheels off two days prior. No issues. All installed easily and torqued to 120NM with a torque wrench. Then they told me 3 of my 4 wheels were bent. “We can get them for only $315 each for you if you want to lock that in today.”
@2.0litreecstasy25
@2.0litreecstasy25 4 ай бұрын
​@MrSubaru1387 I just replace studs and bill it to the shop it's NICKEL AND DIMING the customer to charge for it its not worth the hassle of waiting for approval LMAO
@robertjackson7590
@robertjackson7590 4 ай бұрын
I took about 8 months off from the Industrial Allison Transmission field to work at a BMW dealership and then went back. One thing I heard while there was the Sales and Parts show a profit and the service showed a loss. This was strategically structured and the way they wanted it. There were a lot of really good guys at that dealership and hope they made out well. I saw quickly that I wouldn't like the way things were ran and I was very lucky in the transmission industry. I went to the Allison class at Indy when their new Run By Wire models came out in 1990. They gave a blank check to dealers for diag on this new model. SInce I retired I've become interested in pattern recognition, you see people do things that don't make sense but they keep doing it. There's a reason they don't ask what you see and a hidden motive for why they do it again and again. They just can't tell you openly.
@neilquinn
@neilquinn 4 ай бұрын
There are a lot of old broken industrial models based on taking advantage of people with low wages. As more information gets out those industries will either go away, or consumer prices on a lot of services will rise. Just a matter of time.
@edwardmerida3252
@edwardmerida3252 4 ай бұрын
I left the auto industry 3 days before 2024. Should have made that decision earlier 2-3 years ago. You’re pretty much spot on with everything. I was a BMW tech and also worked on exotics for a while also. skill is definitely absent at dealerships. Everyone is just a parts changer now a days. Very very few skilled techs are still in the game. Very toxic environment to be in.
@Chuckfinlee432
@Chuckfinlee432 4 ай бұрын
You go to school you learn every part and how it works, you get an RO at a dealership service advisor and job says replace part and how long it takes. I did this for a year learned nothing, they wanted to put me on the line no ASE Certifications and in the end I'm like I'm just changing parts.
@dannys9074
@dannys9074 3 ай бұрын
@@Chuckfinlee432changing parts is just part of being a mechanic/technician. No way around it. Especially nowadays when it’s cheaper to replace the part completely then try to fix the broken one. And I seriously doubt you didn’t learn anything in a year of working in the field. That’s bullshit, if you didn’t learn anything then the problem is you
@danielbennion80
@danielbennion80 4 ай бұрын
What an excellent and informative video! Not only to inform potential service techs, but also the car owners.
@toyetoyetoye
@toyetoyetoye 4 ай бұрын
The KZfaq algorithm was determined to make me watch this and I am glad I eventually clicked! I've never worked as an auto technician, but I've been in conversations with friends in the last 3 or 4 months making the same case that you have so carefully made here - a pending crisis as vehicles increase in complexity while the tech skills necessary to make them function starts to dissipate. Thanks for sharing!
@717273mopar
@717273mopar 4 ай бұрын
Its not just the lack of skilled technicians its also the complexity of the cars and also the new electric cars that are coming out now to. great video.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Bingo. And thank you for the watch!
@MikeSmith-nu9wt
@MikeSmith-nu9wt 4 ай бұрын
Well heck i figured the electric cars will fad out before we get to deep into them , or they would build mechanics in the same shops that build the cars and or batteries ..
@justso1823
@justso1823 4 ай бұрын
Pay doesn't reflect on qualifications that's the problem
@18_rabbit
@18_rabbit 4 ай бұрын
@@MikeSmith-nu9wt ??? that is incoherent! u mean the factories where batt's are built? That space cannot be used for repairs, duh!
@MikeSmith-nu9wt
@MikeSmith-nu9wt 4 ай бұрын
@@18_rabbit no not the repairs done there, the training ..they got ai now , there so good at designing cars , just make some robot mechanics to fix them ..lol
@robertgreen4050
@robertgreen4050 4 ай бұрын
I am 68 now been retired for awhile have always worked on my own cars and trucks and helping family and occasional friend here and there and I started out in the middle 70s at a local Chevy dealership and could tell this was not going to be away to make a good living after about a year I moved on and fortunately got a job with a major beer company stayed with them for 36 years but automotive techs are the most disrespected people at the dealership and they should be most respected and highest paid they do all the work it's people like you that could start your own business and quickly build a good reputation because you care about doing quality work your experience has been an eye opener
@brucebratschi4300
@brucebratschi4300 4 ай бұрын
I’m 72 and have always done my own work and education is from a lot of reading and watching some great you tube guys that know much more than most dealerships. This video shows how f Ed the mechanics are. Just think of how easy an owner could fix these problems and he’d sell more cars.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the sincere, kind words. "automotive techs are the most disrespected people at the dealership"- this one spoke the loudest to me.
@user-rz1ju4jy6z
@user-rz1ju4jy6z 4 ай бұрын
Respect brother. This video was so informative. As a former electrical technician I know what it feels like to be harassed to work faster and to cut corners on electrical equipment which could put lives in jeopardy if not within spec. Wishing you all the success.
@michaelmoore1149
@michaelmoore1149 4 ай бұрын
I too left the Nissan dealership. My coworkers in the shop were great people. What it did not like was the people from the manufacturers coming into the shop and putting us down for little stupid stuff. You know where people think there's a problem but there's not. He tied up the shop for over an hour with his bull. To me he wasted corporate money by just wasting our time. Cash for clunkers came into the existence under a certain president's name. All sudden people were buying cars of still didn't get them fixed. When I realized I was hoping for warranty work which cheated the technician. I found a different line of work and been doing much better than being in the repair business.
@tommygravel5653
@tommygravel5653 4 ай бұрын
That's so true and they see you as uneducated. That's why you work as a mechanic.
@rharrell777
@rharrell777 2 ай бұрын
Thank you for your honesty. This world needs more honest straight up people like you. You are a small percentage of what makes this world a better place. Thank you Sir, for your dedication to doing what's right and for the love of automobiles. Wherever you work now sure benefits from you being there. Much love and peace to you my brother.
@BobSmith-pw6ji
@BobSmith-pw6ji 4 ай бұрын
You touched on every aspect of my life at a dealership for 40+ yrs of my life. You are right on with everything you spoke of. I've been saying all this also. I've been retired for 14 yrs. I'm so much happier now. Newer cars/trucks suck!! I was a GM & ASE Master tech until I quit.😊
@agostinodibella9939
@agostinodibella9939 4 ай бұрын
Wow, I never realized how demanding and unfair the flat rate system is to technicians, especially on warranty work. I give you guys a lot of credit.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the kind words and the watch
@xephael3485
@xephael3485 4 ай бұрын
I'm amazed with labor laws that flat rate systems can even exist...
@nicholasseetaram8927
@nicholasseetaram8927 4 ай бұрын
This dude summed up what ive been dealing with as a technician. Dude my mind is alittle more at ease hearing another dealing with the same issues
@speedy_pit_stop
@speedy_pit_stop 2 ай бұрын
With the kind of cars manufacturers are putting out these days, it's about to get really bad. Unfortunately, the new car buying public has no idea what they're getting into.
@brikx9619
@brikx9619 3 ай бұрын
This video is so TRUE! Now, I think I understand why when I purchased a used car (not from the dealer) with 30K miles on it and a few months later the check engine light came on and the car went into limp mode. I took it to the dealer. Got a loan car. Was driving home. 12 minutes later while Im on the highway they call me and say I need a new engine! What??? I go back, get my car take it to a certified shop who specialize in engines and they said, "There is nothing wrong with the engine. They codes just needed to be reset". 60.00 dollars!! The dealership WANTED over 12,000 dollars for NOTHING!
@GarageForty7
@GarageForty7 4 ай бұрын
we are the modern day car doctors!!!
@CMAutohaus
@CMAutohaus 4 ай бұрын
Fk cars I want to be Doctor Dre.
@billbarney4937
@billbarney4937 4 ай бұрын
mechanics are the heart of the auto repair business. you cant fix cars without them. the service advisors are useless in my book. an unnecessary expense. learn to diy. fix and repair. many people waste money and upgrade to a newer car and so many cars get junked way before their time. i always repaired my own cars. the body/frame is the issue where salt is used on the road. Toyotas and Hondas were the most reliable cars in the past
@russell11fitzgerald
@russell11fitzgerald 4 ай бұрын
The constant ASE training that a technician or mechanic Hass to go through is really only important when a new piece of technology comes out or a new iteration of something comes out, and to be refreshed on those particular functions or parts of the vehicle to constantly be tested to make sure that you know the basics when you’ve been doing it for 1520 years is a complete waste of time and money on the technicians part. And yes I agree it’s completely unfair that he’s glorified Sales reps that call themselves
@garystar1592
@garystar1592 4 ай бұрын
Not anymore for Honda unfortunately
@cosmic_gate476
@cosmic_gate476 4 ай бұрын
​@@garystar1592 What happened?
@chrisdominguez5632
@chrisdominguez5632 Ай бұрын
Don't forget about porters to service porters are important to to help the mechanics to bring the cars into the shop most service advisors just sit there and don't do nothing
@cosmic_gate476
@cosmic_gate476 Ай бұрын
@@chrisdominguez5632 And the porters that port the porter porters are not to be overlooked as well. Subcontracting all the way down.
@350Zquicksilver
@350Zquicksilver 4 ай бұрын
Thank you for this video. Gives great insight to the inner workings of a dealership! Also makes you appreciate the work at the independent shops, that take all makes of vehicles, magnifying he complexity of the daily work load. I've told so many people face to face that I respect what they do, especially when they use their mind and hands to complete a difficult task.
@EVOLUTIONEURO
@EVOLUTIONEURO 4 ай бұрын
Thanks for sharing your story and experience. It’s truly eye opening what goes on behind the scenes.
@freefall8243
@freefall8243 4 ай бұрын
This is a great video. Spot on. I was a Master Guild Audi technician for 17 years. Because I understood the cars and could fix anything, I was gifted with all the impossible customer cars and crazy warranty work (ie engineering problems that Audi was still trying to sort out) flat rate was impossible. I negotiated a personal guarantee of 35 hours a week, no matter the flat rate I turned. I was always there a full 40+, but the service manager wanted to make sure I still had incentive to turn more hours.😑 Meanwhile we had other techs in the shop turning 80+ hours in 40, doing services, easy recalls, etc. The idea of playing dumb to get payed more didn’t occur to me when I got hired, and by the time I understood the dealership system it was too late. The physical toll often gets overlooked. After a major back surgery for a disc issue, I no longer work as a technician.
@terryturner4303
@terryturner4303 4 ай бұрын
Lol
@mikethetoolman8776
@mikethetoolman8776 4 ай бұрын
had the same experience,I did all the hard and "shi*" work while the lower-skilled techs got all the gravy and hrs. they had way less tools and training but got the easy hrs--been a tool driver for 34 yrs never looked back. now working on cars and trucks is fun!
@jtkrpm1
@jtkrpm1 4 ай бұрын
I was that guy as well. I now work on city busses.
@waiakalulu7544
@waiakalulu7544 4 ай бұрын
I used to know an auto tech, and he was the best I'd ever seen. He gave it all up, and now he's selling propane. Until the trades get paid their true worth, you're going to see a whole lot of stuff being cast off. People will simply have to learn to do without.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Bingo
@VegabyOmer
@VegabyOmer 4 ай бұрын
Absolutely accurate assessment of the automotive repair industry. Well done … excellent video.
@dbracer5905
@dbracer5905 4 ай бұрын
Got a newfound respect for tech’s after watching this. Had no idea you are expected to buy your own tools or the pay structure. That’s straight up bullshit. Can’t believe anyone willing pursues this as a career. Mechanics should straight up unionize and demand better pay and working conditions.
@max_power8510
@max_power8510 4 ай бұрын
As a previous texh, I can agree to everything in the video, especially the odd ball jobs around the shop. Having to check the dealership air compressor from time to time, making sure the waste oil bin didn't overflow, explaining things to customers because the service advisors didn't know how to. I too wasn't a fan of the flat rate system and got sick of not doing my job properly in the name of speed. I did retain my friends from the dealership though. Besides being able to work on your own car, that was one blessing I truly enjoyed, having that comradery and still to this day.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Comradery and using the lift to work on your own car were the only two perks. Even at the free company lunches I remember still being sht on by everyone else in the dealer besides the car washers.
@jeffperkins1667
@jeffperkins1667 4 ай бұрын
Why​@@CMAutohaus
@blackrifle6736
@blackrifle6736 4 ай бұрын
@@jeffperkins1667*The pecking order from petty little turds you would not invite, would not want in your living room.*
@SooperTrooper100
@SooperTrooper100 4 ай бұрын
I appreciate this man. I drive a semi and the same situation exists in my industry. We dropped the ball as a country by not advocating for these very vital career paths. A good mechanic and tech is Gold.
@shiloh5199
@shiloh5199 4 ай бұрын
I really liked your story, thank you for sharing all your employment history with us.
@smog8634
@smog8634 4 ай бұрын
We're glad you didn't leave the automotive industry because you're one of the few skilled labor technicians left in the business! I agree with you 100% that service advisor should have the knowledge and experience so they're not selling unnecessary repairs to people. How are you going to educate the customers on what you're selling if you don't know how it works? Great video bro, keep it up!
@scotched9682
@scotched9682 4 ай бұрын
Dude this is the most insightful thing I've seen in a year.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the kind words and the watch
@bronson357
@bronson357 4 ай бұрын
I did similar. Tech school, dealership, independent shop, then city transit. Moved up in the organization and taught myself code, then got a Computer Science diploma. Now a senior systems architect and getting ready for fat FIRE. The income to expense ratio of being a car technician is unsustainable especially with an industry where profits are more with disposable products than repairable ones. If you're dead set on this career, get the protection of a UNION or have other sources of income.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the well written comment. Glad you got out of the industry and are thriving.
@Doomskum
@Doomskum 3 ай бұрын
Random question, would you recommend CS or IT?
@bronson357
@bronson357 3 ай бұрын
@@Doomskum CS is more math intensive and carries more weight in some circles. But having experienced either side of interview panels, both are pretty much interchangeable for most positions.
@bronson357
@bronson357 3 ай бұрын
@@barpatron Sadly, this is not true for everyone. A number of the mechanics who expressed dissatisfaction when I left are still in the field and still voice the same issues several years later.
@javierrodriguez-vo8yr
@javierrodriguez-vo8yr 2 ай бұрын
Very interesting background and perspective on dealerships, and car mechanics. Thanks for sharing!
@subroc12
@subroc12 4 ай бұрын
Love your video, first time watcher. I live in Wisconsin and our mechanics are godsends! I’ve been going to the same mechanic for years and appreciate their service and knowledge. They are subject matter experts, and masters of their professions!
@gt-garage
@gt-garage 4 ай бұрын
Very insightful! Many years ago I was working at an Audi dealership as a porter. I was trying to become a technician but they required so much training to start even as a lube tech. One day I see a tech friend of mine pull a relatively new S8 V10 into his bay for a A/C Compressor replacement under warranty. It required a full drivetrain drop in order to reach the compressor. A very special chassis rig was needed to bolt onto the subframe and drop it down. He spent 1 day unbolting everything and rigging up the subframe to drop it (without the right rig), another day to drop it and replace the compressor plus another 1-2 days putting it all back together. Total warranty pay was something like 4 or 6 hours for the whole job. I realized right then and there I never wanted to be a tech as long as flat rate existed.
@vampsith
@vampsith 4 ай бұрын
I’m so glad I found a great mechanic for my old Honda, like someone that isn’t just knowledgeable but genuinely likes working on cars
@jefflee3677
@jefflee3677 4 ай бұрын
Thank you for helping me be better informed. I have respect for mechanics.
@KDSx28
@KDSx28 4 ай бұрын
I feel you bro. I’m planning on leaving the technician life as well to pursue my degree. Great to hear you chase your educational goals!
@GrahamTurismo
@GrahamTurismo 4 ай бұрын
As auto technicians we need to have unions, at least in the dealerships. We need to be compensated for the amount of schooling, testing, tools, and physically demanding work that we do. If fast food, delivery drivers, and studio workers, even auto manufacturing plant workers, can go on strike and demand better conditions, so can we! It’s definitely not the end all be all to unionize, and I don’t have the answer as to what exactly is, but it’s a step in the right direction to strengthen our demands to better working conditions.
@narcissistinjurygiver2932
@narcissistinjurygiver2932 4 ай бұрын
I tried to run a union fight. it got ugly. one dealership voted union so they fired all the mechanics and rehired non union. i was left un hirable
@user-fw2jo7iw7k
@user-fw2jo7iw7k 4 ай бұрын
I don't agree with the Union approach. All that does is funnel money to political campaigns that do little to nothing to actually help the people in the union. This guy has the right approach. He never named a specific dealership, but accurately conveyed the problems that occur in a dealership. Some independent shops have their own issues as well. That's why I decided to go into business for myself. Now I'm the owner, service advisor, receptionist, accountant, purchasing agent, janitor, logistics coordinator, and technician. With all of that my stress level is far less than when I worked for someone else.
@blackrifle6736
@blackrifle6736 4 ай бұрын
@@narcissistinjurygiver2932*Being the troublemaker has consequences. However, I heard that 'Frisco stealerships are unionised...*
@blackrifle6736
@blackrifle6736 4 ай бұрын
@@user-fw2jo7iw7k*You Sir, are spot-on.*
@jeffsullivan3101
@jeffsullivan3101 4 ай бұрын
@@user-fw2jo7iw7k With all due respect, I have to disagree with you. You are correct that Teamsters contribute mostly Democratic candidates which I don't agree with but that is not all they do. I make $32.55 an hour for all time I'm at work before I even move the first inch off the yard. I make $.80 a mile for all miles driven, average that at 55 mph that's $44 an hour. 100% company payed health insurance for myself and my family. 4 weeks a year vacation And at my age (just turned 60 this month) a pension provided by the union payed for by my dues and the company's payments. There are other LTL (less than truckload) companies that are non-union that make close to what we make per mile but they get no non driving pay, have to pay for their health insurance every week, get less vacation time and no pension other that a 401k. The only reason that they make pay close to ours is because of what WE get payed. If our union didn't exist all of us would make much less. If all of the trades would unionize we all would have a much higher standard of living.
@MrCuckoobox
@MrCuckoobox 4 ай бұрын
Thanks for sharing......Very Enlightening. Many things I knew and many I did not. I have always said, " A Good Mechanic/Technician is worth their weight in Gold."
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the kind words and the watch!
@dannys9074
@dannys9074 3 ай бұрын
I’m a diesel tech that works at a semi truck dealership. Everything you said rings true for my dealership on the diesel side. Like it’s spot on. What I’ve learned is dealerships are insanely cheap as well
@olebelrngr
@olebelrngr 27 күн бұрын
Great job with this presentation and meaningful insight into the challenges for dependable servicing of the complex new vehicles.
@aceautonewportky
@aceautonewportky 4 ай бұрын
So impressive, smart and young. I have been wrenching for 43yrs, I really have total respect for you.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the kind words and the watch!
@ChanoWilliams
@ChanoWilliams 4 ай бұрын
I just wanted to say that I appreciate your honesty and willingness to break all of this down. I'm 39 and have been a Subaru enthusiast since late 2002. Back in the day I used to hang around the local Subaru dealership because the service advisors and shop techs were pretty cool and everything seemed reasonable and made sense. About 2008 or so is when things started taking a turn for the worst and everyone started getting burnt out. In the years since it's been less fun to engage with local dealerships, especially when I wanted something done that I was willing to pay for, but just didn't have the space or time to do. Recent note: I'm moving from New England to Phoenix, AZ, and I wanted to swap my BC Racing coilovers prior to moving (from BR Extreme Low to DS with Swift Springs). I have brand new, in-box coilovers that the local dealership doesn't even want to quote me on swapping. A local shop quoted me $600 for swapping the fronts and $600 for swapping the rears ($1200 total). Meanwhile, a shop in Tucson is going to charge me $30/hr starting at 8AM to bring my car into their bay, use their lift, and swap the coilovers myself. And I'll take my car to the local dealership up the street for an alignment ($129). It's tough being a car enthusiast these days, but I'm glad there are still shops like yours that help people enjoy their passion. I've subbed to the channel and look forward to future videos!
@steel0803254
@steel0803254 4 ай бұрын
A good mechanic is such a rare find. When you find one, you do anything to keep him/her happy. I have nothing but respect for a good wrencher.
@Vietothief
@Vietothief 2 ай бұрын
This information is so well put, thank you!
@marcushunt2570
@marcushunt2570 4 ай бұрын
Spot on! From a dealer parts advisor and asst manager of 10 years and 4 years of dealer sales before, you're right about all of this. Good techs are heroes in my eyes 🤙🏻
@gregoryjoannides5105
@gregoryjoannides5105 4 ай бұрын
I couldn't agree more with you. As an Acura tech, its crazy to me how the techs are always clashing with the service advisors because they literally try to scam the customers every chance they get. We have advisors that actually try their hardest to upsell timing belt jobs every 5 years! ….5 years! its insane. These are people who don't have the slightest clue what a timing belt does but feel perfectly fine telling clients they have to change it. Not to mention management sides with them over us because its great for our quarterly numbers. its a sad situation all around.
@bigjay1970
@bigjay1970 4 ай бұрын
What do you recommend, the 7 years like the manual States? I personally waited 10 years low on the mileage on a Honda Ridgeline. The water pump gasket was starting to go no leak.
@gregoryjoannides5105
@gregoryjoannides5105 4 ай бұрын
@@bigjay1970 Yes, 10 years or 160000kms
@Byu50
@Byu50 4 ай бұрын
⁠ I replaced my timing belt at 120,000 miles both times timing belt was still in a good condition that I think I could go for another 50,000 miles. My next timing belt job would be 330,000 miles. I hope it make it before it gave up on me. Right now it’s too cold for me to work on it. Now when to replace the timing belt always goes by the manufacturer recommendation and I think that if you live in a hot area that is 115 degree Fahrenheit it might need to be replace sooner before the recommendation as heat will cause the deterioration a lot faster.
@brassmule
@brassmule 4 ай бұрын
@@Byu50 I've done first-time J32/J35 timing belt jobs on cars with 90 to 200k miles on the original belt. All of them still looked great. I think the recommendation is just because belts *do* go sometimes, and an ounce of prevention definitely is worth a pound of cure (a new engine pretty much if it goes). 120k miles or 7-10 years seems fine to me, however.
@craigcarpenter9969
@craigcarpenter9969 4 ай бұрын
What’s your recommendation for transmission fluid changes on 2022 Mdx. Thank you
@tl-em6xw
@tl-em6xw 4 ай бұрын
You're a good and honest man....keep up the hood job...God bless you and your family. Long live.....
@dianasnow8715
@dianasnow8715 2 ай бұрын
Hi Ezekiel, too bad you are not in my area. Honest mechanics are so needed. Thank you for providing services in your community.
@bornwestusa
@bornwestusa 4 ай бұрын
My personal resume over 45 years: Unlimited test and repair (California) Smog tech since 1987 (passed the first time), ASE master since 1992, L1 (passed the first time) Dealer tech for Mercedes, Datsun (Nissan), Hyundai and finally Honda. You are 100% right, the advisors are overpaid vs. the techs. California has a law that techs get 2X minimum wage if they provide their own tools (small shops don't comply) but advisors still make more? I'm now happily retired, but agree 100% my friend. The wages are going up, but the pay is still too low.
@wilbilt
@wilbilt 4 ай бұрын
20 years as a tech, not flat rate but just at 2x minimum wage so I had to supply my tools. Destroyed my knees and back being scrunched under that alignment rack all day..Was looking for something easier on the body. Went to work as an IT tech for a public school district. Spent 17 years there. Trust me, it was 100x worse. School districts are dramatic soap operas on a daily basis.
@QuangPham-hm7fm
@QuangPham-hm7fm 4 ай бұрын
He wants to be a counselor lol that's not an easy job as well
@sunbeam8866
@sunbeam8866 4 ай бұрын
Great video. Much of this stuff was going on 30 years ago when I worked in a shop. Became 'self employed' 4 years later and never looked back. Now retired & enjoy maintaining my own fleet of relatively simple 'vintage' vehicles ('96 Camry & Tacoma, '98 Altima, '82 240D) . Can't trust anyone else to even change my oil! Many people are hanging on to, and fixing their old vehicles now. Don't know what the rest are going to do, except remain in perpetual debt. I think today's cars will be truly disposable!
@elliotoliver8679
@elliotoliver8679 4 ай бұрын
Battery operated cars are already consumable items (if not consumed by fire already)
@KipSix
@KipSix 4 ай бұрын
FINALLY SOMEONE said out loud about the oil change. I specifically don't let anyone change my oil due to trust issues, plus I have been working on my own cars since I was a teen..
@Spikev01
@Spikev01 4 ай бұрын
Spot on. Frightening how my experience as a technician and lecturer in the UK is almost the same. Now I work on cars as a hobby. Thanks for sharing your insights.
@selametas-salafi3726
@selametas-salafi3726 4 ай бұрын
Very good, beneficial video. I am a Honda dealership lube tech and it’s alright so far but it’s good to learn from the experienced guys such as yourself. I definitely agree about the advisor vs tech pay gap, it’s ridiculous. Thank you sir for the good video!
@RobsNeighbor
@RobsNeighbor 4 ай бұрын
Love the name my Dad's shop was called Autohaus, we are in a very Swiss area. Love the video, 20 year tech and I agree 100% everything you have said. I have been solo for 10 years and it's amazing.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for sharing and glad to hear that you are thriving Brother!
@sigmazerofive
@sigmazerofive 4 ай бұрын
Much respect. What you explain is precisely why most dealers have low quality techs because all the good ones end up leaving or are burned out from abuse. This just happened at the local Jeep dealership. Decades of actually great service because the owner actually cared about the techs and other service employees. New owner steps in and only cares about money. All the good techs and service advisors jump ship and the dealership goes down the drain. Keep up the good honest work. Wish you were in my area.
@shauncampbell969
@shauncampbell969 3 ай бұрын
This was a phenomenal video. So much education and experience!! This guy for President
@ubergama30
@ubergama30 4 ай бұрын
thank you for telling your story with full honesty - so helpful for young people because most advice is just platitude and sugar coating
@DaHiddenGemz
@DaHiddenGemz 4 ай бұрын
Dude I've been through all the same shit you've talked about! I wanted to make a career out of it but all the stuff you mentioned turned me away. After a few years I had opened a JDM alignment and suspension shop with some friends, but covid slowed us down too much and we had to move on. Now I work in the print / car warp industry and keep my tech knowledge for myself, family and friends. Happy to see you found something to keep you happy in the industry.
@fabriziomazzini
@fabriziomazzini 4 ай бұрын
Thank YOU! You are incredibly knowledgeable, humble, and dedicated. Anyone who has had the good fortune to take their car to you knows you take your time to make sure things are done correctly and will explain everything in detail. Thanks to you I actually look forward to my car getting serviced!
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the kind words and the watch!
@Ultrajamz
@Ultrajamz Ай бұрын
I get the feeling that instead of doing the right thing, the way politics is seeking to “solve” the shortage problem is by 1) Importing more people and having them fill the gaps. 2) Making it harder to open and operate small businesses with more regulations that hit small business harder than large operations. This makes it harder for the little guy to leave and start their own shop.
@CMAutohaus
@CMAutohaus Ай бұрын
"Making it harder to open and operate small businesses with more regulations that hit small business harder than large operations" I've owned my shop 6 years now. The public has no idea how hard it is to own a small business in CA. Perfect example - if you loot my store everyday, the law will not punish you. Even better. I file a report everyday that our shop is being looted, the authorities stop taking in new requests from me.
@Ultrajamz
@Ultrajamz Ай бұрын
@@CMAutohaus its wild!
@terryenyart5838
@terryenyart5838 2 ай бұрын
I have wrenched since I was 14, Dad was a gearhead & welder. I became an ASE Master tech & L1 Advanced engine performance plus a few more. I worked in the field until 2003, them left to teach, then moved & work from home adjudicating warranty contracts. I still have my tools, shop & have added mills & lathes, a SuperFlow engine dyno & love high performance engines. My point is there are many jobs a tech can do besides wrench. Just find what you love to do in the automotive world.
@antrinh5525
@antrinh5525 4 ай бұрын
man, u got an impressive resume in the automotive industry and u look like u're in ur late 20 to mid 30. that's exactly how i feel, if i would have became a mechanic, i would hate working on my own car lol. that's the reason y i only work on my own car and family or close friends cars.
@Carlos.Rivera
@Carlos.Rivera 4 ай бұрын
For side hustle, it's legit
@CMAutohaus
@CMAutohaus 4 ай бұрын
Thank you for the kind words. I'll be 34 this year. Started my automotive education at 15 and apprenticeship at 18.
@CMAutohaus
@CMAutohaus 4 ай бұрын
Haha life was much easier when I was running "Autohaus" out of my home garage.
@corpuzone
@corpuzone 4 ай бұрын
@@CMAutohausthe Asian genes we got in our 🧬 im always looking 15-20 yrs younger but internally I’ve aged less energy lol
@romainet8204
@romainet8204 4 ай бұрын
This is one of the realest videos I've seen in a long time. Degrees Masters they don't mean anything anymore is what you know and what you can do that makes a difference. God bless
@killertofu
@killertofu Ай бұрын
In all fairness, masters and degrees help people gain the knowledge they need to do the jobs they are seeking. The main problem is most people who go to school rarely even know what they actually want to do, only to find out years later they decided on the wrong career or should have focused more in school instead of just trying to pass.
@KrisDuskLuna
@KrisDuskLuna 4 ай бұрын
My god what a video. All that time and effort to plan out this video, structure it, articulate, and edit all in one nice non-stop no bullshit package, thank you so much for sharing your thoughts. This could and should be shown to as many people in the auto industry as possible, because it sure as heck needs a wakeup call and a major rework on how everything should function. I shudder to think of the inevitable future if nothing changes where cars become just as disposable as phones today because it's getting harder and harder to repair - both because of complexity and the lack of mechanics. It really is sad. Honestly I once aspired to work on cars for a living but precisely because of most of what you described was made known to me, it was just not going to make sense to me (or anyone else for that matter).
@doctornachozlivestreamchan4763
@doctornachozlivestreamchan4763 3 ай бұрын
Great video! I remember back in 2005 the writing was on the wall, but I never thought it would turn into hiring the car wash guy to be the next tech.
@CMAutohaus
@CMAutohaus 3 ай бұрын
When I got my first start in 2008 the bar was still high - probably put in 40 dealership apps - had to start out as the "jack of all trades" for my first dealership (car wash, janitor, tire tech, loaner cars, I did it all) before I could be in the shop full time. But apparently in 2024 if you can wash cars, you are a Certified Automotive Technician
@brianlai1026
@brianlai1026 4 ай бұрын
Good luck to you CM A. Glad to see a smart guy like you find ways to be your own boss. Much respect.
@SuperSlowCamaro1
@SuperSlowCamaro1 4 ай бұрын
I was a tech at a mazda dealership, the amount of money that the service advisors make/made was the final straw that broke that camels back. I've since moved into sales positions, and I'm sooo happy that I did.
@pingpongballz5998
@pingpongballz5998 4 ай бұрын
I have a 2023 CX-5. Great car
@adrian15419
@adrian15419 4 ай бұрын
I’m a tech at Mazda now how much do the advisors make??
@kaceynguyen2873
@kaceynguyen2873 4 ай бұрын
Dude, great video, super super informative, thanks man!! Keep up the good work! 👍
@fw6500
@fw6500 4 ай бұрын
You won my respect! I wish your shop is near where I live. Thank you and God bless...
@georgiapatriot4575
@georgiapatriot4575 4 ай бұрын
Watch the movie "Idiocracy"--we are almost there where nobody is left that can fix things. You're obviously a super smart guy. I've been taking all my vehicles (even a new one I bought under warranty) to the same guy for decades now. He really knows his stuff and only hires guys that know what they are doing, so I can trust that my drain plug won't fall out a few miles down the road after an oil change. I like having them do oil changes because, while I could do them myself, I like to have a separate and QUALIFIED set of eyes looking at my cars every few thousand miles.
@mrgarrison3516
@mrgarrison3516 4 ай бұрын
I literally was have a calm argument with a Subaru service manager because i wanted my CVT fluid changed & he kept saying it never needs changing.......i just couldn't get through to him. ....I'm buying a 20 liter CVT fluid drum (& gaskets/ washers etc) from the same Subaru dealership so i can change it myself 🤦
@papanam4267
@papanam4267 4 ай бұрын
It doesn’t surprise me. Never change your CVT fluid? That’s insane! Probably wants your transmission to fail so you’ll buy another car.
@amprosser1
@amprosser1 Ай бұрын
How many miles did you put on it before you changed the CVT fluid? I’m definitely going to change mine but my forester has 35k miles at the moment. I was thinking of waiting until 50k miles.
@mrgarrison3516
@mrgarrison3516 Ай бұрын
​@@amprosser1 80k miles.... They were mostly highway miles.
@JoseVazquez-gr7gj
@JoseVazquez-gr7gj 4 ай бұрын
I feel completely understood man! Thanks for this video. I worked in the body shop for over a decade and you describe the same story as what we go through! Mechanical tech/ Body paint tech.
@vato3478
@vato3478 4 ай бұрын
Bro I work in auto shop for 15years and I thought I was the best tech they had,But I was getting paid same as new ppl caming in and they had no clue on doing half the stuff I did So I realized I need to ask for a raise and they were like there nothing we can do so I told them I was leaving and did I'm glad I did...
@wesfields9322
@wesfields9322 4 ай бұрын
First time on your channel and my first impression is youre very upfront, honest and friendly. I wish i was one of your local customers but hope your business and financial supports improves in the future.
@denshidirect3182
@denshidirect3182 4 ай бұрын
I've only ever worked on the sales and parts side of dealerships (one of which was Subaru), but I have mad respect for honest technicians! I hope to see the dealership model change, though regulations will make it difficult to change the current system. Manufacturers should own and operate service/repair centers, not dealerships. I've seen how some technicians avoid or drag out repairs, but with typical working conditions I see why this happens. Having also been a salesman I have seen how dishonest people can be for a sale and it's wrong. Cars sales should be customer driven, and manufacturers should be operating centers to demo products (test drives, informationals, etc.). The dealership system is just a middleman that cheats hard working car enthusiasts, as well as the general public that puts a lot of faith in the image of perceived quality and integrity that dealerships carry.
@simplycycle
@simplycycle 4 ай бұрын
😮 I never knew any of this info! I appreciate your honesty. These companies must do better!!
@lifeisfuneh
@lifeisfuneh 4 ай бұрын
Couldn't agree more. You are so well spoken! Congrats!
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