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A lot can happen during a flight, and our cabin crew is the first responder to our passengers in their time of need. Follow Susan, our Senior Purser, as she recounts the vivid details of an intensive medical emergency on CX251 one year ago.
Now, Susan is reuniting with the 3-year-old passenger, this time in the comfort of the family's London home.
What is the #MoveBeyond spirit you may ask? Watch the video and see how Susan went above and beyond to resolve the situation, with extraordinary professionalism, bravery, and compassion.
Learn more about our #CathayStories: bit.ly/3vxrqGc
#cathaypacific
在飛行過程中,機艙服務員擔任著處理乘客突發情況的首要角色。當我們的高級艙務長Susan回顧一年前的CX251航班,當時的突發醫療狀況仍歷歷在目。
一年後, 讓我們跟隨Susan飛往倫敦,在這位三歲乘客的家中溫馨重聚。
立即觀看影片,見證Susan如何以專業的態度和同理心救助乘客 ,展現 #志在飛躍 的精神!
了解更多 #國泰故事:bit.ly/3ISvNik
#國泰航空