This is what a monopoly looks like.

Wouldn’t have done anything differently?…there’s the justification to fire him. Just take accountability and apologize.

Then Houston needs a different company. 🤷‍♀️

He's full of crap.

“So are we looking at next week with people without power?” “Uh, we not ready to announce that yet.” WOW..That alone is all you need to know. Dude couldn’t even keep a straight face.

TURN THE FUKING POWER ON !!!!!!!!! WE STILL DONT HAVE AC ITS 114 degrees WTF IS THIS !!! THIS IS UNACCEPTABLE

What a scam.

Of course they wouldn't do anything differently. Because thats the political answer to save face and try to convince people that they did a great job. When they actually did more harm then Beryl did. Facts ✌️

I bet his house and family members were the first on the list to get power

00:45: Wait just a minute, did he just admit that money wasn't a problem and they just chose to not request enough help for some other reason? Yes, yes he did. I'm fairly certain a certain power company serving Houston is going to be advertising for a new VP soon...

Wouldn't it be better if they did what was necessary to prevent the power from going out in the first place?

The question is, why a category 1, half day hurricane would cause 2 million lose power? Does that mean we will repeat this or worse when more hurricane coming?

This just in... Center Point energy announces huge rate hike is on the way.

"We're not ready to announce that just yet" .... yeahhhhh right....

Oh nooooooo, that isn’t the right response.

How can they say they've restored a million people of their map data isn't correct?

If thats the case, then why are crews speaking out online about Centerpoint not wanting to pay, so thats why they are still sitting and not working?

Remember how they turned off the power in middle of the blizzard 🥶

This is some good ole boy stuff here. You can tell this guy has no concern for the customers that are suffering and he looks particularly bothered to even be there answering a few questions. Un fkn real. They’d be better off declining to comment. This really tells a lot about the people running things around here.

Its always money...his trying to pocket every penny he can

yeah... you restore my power yesterday to only loose my power again today... what a bunch BS

I don’t know if he or someone else gave the ok NOT request additional help to get the power on faster, I just want to know why? Why didn’t they think this was urgent enough to ask for additional worker to speed up the power restoration process? Like take the politics out of it and get it done.

Center point is ridiculous

So this guy didn't answer any questions except that don't expect us to do the bare minimum for everyone just some ....some of the time.

Arrogant he has shown is unimaginable. He knows that he will not be held accountable

The fact is most people (and businesses) can't function without the infrastructure we have grown accustomed to. If you're gonna get us dependent on something you better believe when it's gone there's gonna be a problem

Center point is slow, needs hire more personnel and training staff

Cypress north still down

Hey no power yet !!!!

Sooo, how come after Ike I had power after 8hrs., after this cat 1 I still don’t have power? And to top that half of my small neighborhood, 125 homes, only less than half have power. He is a liar. They staged @ Rhodes & the new stadium, from Alabama. Guess what they get here and spend the day going through safety training, that was Tuesday 7-09-24. I am only a mile from the stadium. Still can’t get power though.

The outage map is trash it hasn't changed since it came out.

REALY NOTHING DIFFERENT?????????????????? This really says a lot about this company. NO ACCOUNTABILITY

Why did a lot of us lose power after the storm passed?

Do we need the FBI to investigate his claims?

You dont know s..t . Just sickening..no empathy you have no idea what people are going through take ownership and just resign if you dont have foresight on how to mitigate calamities why are you getting paid ? Bet you're relatives have power

I got out of Texas after 12 years in 2020. I knew it'd get worse and worse but man I never imagined it'd be this bad. I lost power for 15 DAYS in Heights after Hurricane Ike. Good luck people.

Get out of houston people. May need to get out of Texas period. They want to be on their own, but cant handle any disasters.

We got a vice president wearing jeans and tennis shoes not taking accountability for his companies shortcomings?

What is the cause of your failure to design and maintain a power grid that can withstand weather extremes seen a mimimum of once per year? How will you compensate the customers you failed and jeopardized their lives, livelihoods, lives of people and pets depending on electrical power? How is "Space City" vulnerable to complete power loss from a borderline cat 1 hurricane? Who pays you?

Why wasnt the same scrutiny given to ercot

The 2M without power should collectively say they arnt ready to announce when their next payments will be. Maybe money DOES have something to do with it...

He don’t even eat. How can he run a company?

"We will get to you eventually restore power....if you're alive and or dead from the heat".

The vice president and all those who are decision-makers need to spend the night and they’re home with no electricity, just one night and then tell me what you would’ve done differently. When something doesn’t affect people personally, they react differently.

Betcha every utility higher-up, board member, shareholder, and politician has and will continue to enjoy UNLIMITED POWER.

I bet you have power and water. You guys can't even lie right. At least get trucks out there visible, not one truck seen. Not one. Tell the people the truth.

I can’t do this anymore. Everyday is miserable

Let’s take a moment to reflect on this . Now they’re apologizing but at this time they denied any wrong doing and double down on their lack of preparation and regular maintenance. Let’s talk about how ceo makes 38 million but spends less then every other company on preventing these issues in one of the largest cities in the US

Keep going.

We would not but a competent management would do things different.

I live in Houston and have been without power since Monday at 5am. I think CenterPoint's biggest issue is infrastructure. They did a good job preparing but having 2.2 million people out of power is a monumental restoration effort. The infrastructure needs to be more resilient, so less work needs to be done to restore power to everyone when a hurricane comes in.

Monopoly monopoly!!! I’m sick of this folks making excuses.. I doubt their board of directors and CEO are without electricity!!! This guy is bold and he doesn’t seem to bothered that millions of people including children sick and elderly are suffering due to their negligence! The only way to impact these type of corporation is with significant lawsuits against them and holding our politicians accountable

That is a really unwise thing to say. After the Derecho, they should have had tree crews out cutting down trees near power lines 12 hours a day. But in any case, with so many people suffering you *never* say "We wouldn't have changed anything".

They let that end like a pro. Awkward silence.

if they don’t see an issue then they don’t plan to do better in the future . Split this company up .they clearly handle what’s on their plate

They turned the power on to reach their gold and they off hours later. I live in a green area and my entire community in Cypress has no power.

They got so many restored in 48 hours because the storm was weak. When I saw initial time estimates for restoration, I thought they were setting expectations low so they would look good if they got it all fixed more quickly. The notion that it would end up taking longer than their initial ETAs is laughable - no company can be THAT dysfunctional, right?

He and Centerpointe are FOS. If money wasn’t the issue, then why the delay?

In other words, yes we’re lying to customers but don’t make a big deal out of it

The minute he refused to admit how horrible they've handled this was when I was done listening. Who's nephew, little brother, buddy is this??? Centerpoint looks like one of those small good ol' boy organizations that just sit back and collect BIG money while f**king up ALL along the way.

Incompetent company....just giving excuses in all management level

Centerpoint buy me a generator please.

We need competent leadership!

This company is to fat and happy while being shielded by Texas Lawmakers. WE DESERVE BETTER!

If money have nothing to do Why you didn't bring this people from others state 1 or 2 days before the catastrophic? Fired this guy

Centerpoint should be jailed. It doesn't take a storm or a freeze to know that the grid is broken.

There you go folks. Spoken like a man who KNOWS not a damn thing will happen to him or anyone at Centerpoint. Hopeful for the ppl we elect, to get make change happen, possibly bring in different companies. Everything seems to fall on Centerpoint and THEY CLEARLY ARENT UP TO THE CHALLENGE. Houston needs a different company!!!!

Florida goes through this all the time and they don’t deal with this BS. GET IT TOGETHER CENTERPOINTLESS or the people will start making moves to get you OUT OF TEXAS. WERE TIRED OF YOUR LIES.

Yall better figure it out !!!

I won't be surprised if it leaks out that this grid was hacked right before Beryl got close. It makes sense. Hack it during the storm to cause more chaos afterwards. I really hope it's just gross incompetence on Centerpoint's part, though.

He and the rest of them nimwits are so excited about restoring a million customers in a day but you forgot you still have OVER a million still to go 😒 the news has been doing undercover work with the workers and they are literally sitting in their work trucks waiting 4 to 5 hrs every morning for work orders so he can miss me with this ultimate effort he thinks his company is doing

KZfaq Censorship!

He needs to be thrown into jail.

Its gonna take them weeks thats the truth

If yiu can do 1 million in 48 hours you should be able to do 2 million in 4 days its now friday

i bet that changes

Bills going up next month

Yikes, who coached him. The only appropriate response is “yes, we should have staged trucks beforehand. And we are actively engaging with all aspects of our community to learn what happened here and do our best to prevent this kind of power loss from occurring again.” Because objectively, they should have staged trucks along the coast, and there are absolutely lessons to be learned.

They are f….king lier. 80% customers are still out of power

Of course they wouldn't, because they are terrible. They tried to sell me a generator when I was on hold. He's lucky this isn't 1890, or him and wells would be at the end of a rooooope

Bull Shit 7 days without power! he needs to take accountability and stop making excuses.

Needs to be out there working instead of doing interviews

Derelict of duty.

Fire him

FAILURE!!!!

Lived in Houston 50 years. Nothing like this power outage before. Their website is down, their phone lines are down, and if you want an outage map go to Wataburger. So what is different? A new management team from California. That hurricane center on the west coast. Ther did bankrupt their last company PG&E. Mostly attributed to their incompetence. So why did we hire them to run a texas public utility? They do have lots of pages devoted to Sustainability,Diversity and Inclusion. You would have thought we learned our lesson with the Harris Co election guru. Patrick will eat them up at the PUC hearings. Meanwhile we swelter while they come up with how well they are doing with their California priorities

There shouldn't be any blames ,we as a community are together in this situation ,as well as all tv station as well as ,us as individuals to get ready ,and there's no way we can prepare enough for nature ,stop them blaming and all of us to take responsibility and part of this city to come together ,the city has grown so much is unbelievable ,there's so many trees down ,and I'm sure they did and are doing the best ,some of these workers are at home without lights too ,stop the blame ,Texas comes together in all disaster like these this is not our first ,and 2 million s is great ,let's give thanks that we are still here ,stop the blame

Just here for the clueless people that couldn't run a lemonade stand to comment. 🍿

Seriously don’t be mad at CenterPoint. Be mad at the politicians for not upgrading our infrastructure and for allowing this monopoly to exist

Linework aint easy ppl, impossible to get the lights On fast , nobody wins against Nature , Ppl crying about there power get some hooks and help out then see how easy it is to set poles and Run conductor xfmr etc

People it's an act of God.....

Yikes, who coached him. The only appropriate response is “yes, we should have staged trucks beforehand. And we are actively engaging with all aspects of our community to learn what happened here and do our best to prevent this kind of power loss from occurring again.” Because objectively, they should have staged trucks along the coast, and there are absolutely lessons to be learned.