I have registered my vehicle since 2019 when they first announce it, yet till today it just showed "in progress"! Wrote email to them for rectification since 1 month ago and yet to receive a reply! I give up!

I will be surprised if there wasn't any problems.

When the website asked questions like how many tires your car has and how many axles 😂

After 1 Month still NO Confirmation Malaysia Boleh

My first VEP tag was installed 5 years ago. JPJ, the Malaysian equivalent of LTA was very efficient, response to application took about 2 weeks and once approved, I went to one of JPJ's VEP installation centers and VEP tag was installed, tested and registered within half an hour. The cost of the VEP back then was RM10 The cost of VEP now is RM 56.28 which includes processing fee, service fee and postage. The bottle neck now is there is only one issuing center, an outsourced company, The hotline is forever busy and emails were not entertained. I wonder if the service fee of RM29.50 is justified when no service is rendered.

This VEP system was commissioned during Najib's time and RM4.07 million of equipment was missing. They’re enforcing it because a ton of money has been sunk into it and for the sake of it. It’s not going to work because the people who made the system are possibly not working there anymore and the projects been in limbo for years.

Some European countries use a vignette. You drive to the border, stop at a vending machine, you pay, the vignette is spit out ... and bye bye! No application, no wait for confirmation, no queues, no expensive infrastructure.

i deregistered my vehical in 2019 and still see this in the VEP system. I tried to remove it as shown in the button but go error and asked to email to admin. I did so and still waiting for "aduan" to reply ... my new car VEP is still working so why should we register again? if we use TnG card to go thru tolls and customs we actually dont need this VEP at all.

Thanks for this but almost everyone with a preowned vehicle can't register their cars because the previous owner may have registered, and as a new owner, we can't register it again.

Received the Confirmation For Renewal of VEP Tag , showed to TCSens staff but could not get the new VEP Tag instead just given a slip of paper with instructions to submit those documents which I had done so about 2 months back followed by JPJ's confirmation slip mentioned above. Honestly I felt disappointed after queueing and waiting from about 7am till 9am 2 days ago and not able to collect the VEP Tag.

The big issues are those who had registered few years ago but did not make payment to collect tag. Now without a new confirmation email we can't make payment also can't deregister/ re-register again.

Wonder if this is a last ditch effort for a cash grab before they decomission this system. Need to breakeven on their investments one way or another right?

I vote for no one go JB by transport. So that they will scrap the idea of VEP when their citizens make noise cause no one goes JB due to VEP...

Ha..ha...many issues. Email to them (TCSENS or JPJ) also no reply.

U waited 1 mth I waited 2 yrs no confirmation on the vep tag

Considering the Malaysian government sector’s track record of data breaches and what is required to be submitted for the VEP, it’s not unlikely that this database would be a valuable target. Good luck.

Don't need to get a permit... Just don't go to Malaysia... 😊

LTA should retaliate by imposing some sort of cost on drivers entering from Malaysia to level the playing field.

If your car is a number retention type good luck to you because there's simply no way you can register it. The system prompt you that this number already registered. It is so frustrating. Malaysia boleh

After more than a month, I received an acknowledgement and question which I replied to promptly. That was 2 weeks ago. So this will continue to drag on. Minister needs to be closer to the ground. Obviously has no idea. Come 1 October what will the jam at the Causeway and second link be like with cars still waiting for their VEP?

On a fair note, i applied for my car, it was promptly replied and I collected it smoothly. Then i sold that car and changed to another car. Same thing, applied and got it too smoothly. However when i went into the JPJ system, i saw my old car record application under my name. I tried to delete it, but cannot. Hope the buyer faces no issue to apply it. JPJ online system for the deletion or edit is not user friendly. I heard those who bought car previously and VEP lodged under the previous owner name has issue applying.

This is a good current affairs topic for CNA Insider to delve into and identify the issues troubling Singapore motorists in getting their VEP tags but I doubt they will due to political sensitivity....

Don't worry, they will postpone to next year.😂😊

The portal is quite useless. First, when I logged in, it showed that I have an application "In Progress". It turned out that several years ago when this first came out, I had applied. So for several years, it has not been processed. There isn't an option to remove it. So I tried to register again. The website returns error after error and crashed several times. I thought maybe I'll write an email to ask about it, capturing screen shots for it. After more than 1 week, there is no reply. I followed up with another email. Still no reply.

My vep expiring in december. No news about whether need replace or can extend

No u turn but can divert..and divert and ..

Anthony Loke, most of us, who has registered for the VEP, are still wandering what's going on with our approval. Let's us all bet if your VEP implementation will be launched FINALLY on 1st October 2024.😂😂😂

My problem is this: 1. my previous old car has a VEP successfully registered 2. changed car in 2019 but retained card number 3. the system cannot allow me to deregister my VEP nor transfer because their software cannot handle different car (chassis) but same car number LOL 4. fine, every system has limitation BUT should foreseen this right? anyway, VEP portal says to email them 5. TWO months have passed, I sent them all the LTA documents they asked for (and that's because of the 1 time out of 30 times I tried calling to the hotline that got through to a human operator) 6. every TWO weeks I send them a reminder email - NOTHING yet... 7. my case cannot be handled by the portal at all 8. come on Mr Anthony Loke and your team, please help, I have work in JB and need to travel in regularly, its not as if we don't wanna comply but your system and your teams are not responding nor helping?? Thank you.... |||

Your TnG e wallet must be linked with SG NRIC, usually we use passport number. So u need to contact tng to update your TnG wallet to SG NRIC. Mine was stuck for 2 years but if u try the VEP again (rubbish process), it is quite easy. Mine was done in 1 week

Sg you can change . Malaysia you cannot. Even in sg most will say Bo Bian to sg policies even though its not true . Bo Bian is sugar coating surrender or escapism to avoid confronting their headaches

You say can deregister the vehicle online. There is no such function. Vehicle is 2nd hand and bought from dealer and no contact of previous owner. Your video clip is inaccurate or should at least show how to deregister if you are not the actual previous owner.

As long as no frustrations like SimplyGo and ERP2, I would consider it a grand success

till date ... there is still a lot of question marks ... any spoke person we can refer to ?

my application still no response after 2 month, buto lah......

The M. Govt should b happy As less people come to jump over the many loops m. Set up to deter N the civil servants still get same salary with less work and complaints from S. Drivers

No new information here unfortunately. What we want to know is who to contact for issues. Email is not responded to. Application has been made and is a month with no response.

They are dragging their feet. So many issues yet to iron out and yet they set the deadline by 1st Oct. Many of my friends who change to the new car are trying to cancel the old VEP. Waited 1 month no reply.

There was another CNA video mentioned we can install the tag at the windscreen but there are also online comments mentioned that the application will be rejected if installed at the windscreen. Anyone tried installing the new VEP tag at the windscreen and was approved?

They send me a confirmation email on my registration and url link to make payment. The url link to the useless website does not even have a "payment" icon to be clicked.

I have received the VEP RFID Tag , installed the tag as per instruction, took a photo of the tag with vehicle number and uploaded the photo to JPJ website last month. Up till now, my RFID VEP Tag still not yet activated

So troublesome just cross over and take a taxi or grab.

After fill up , submit and confirmation and still cannot see my vehicle number in the system to book a collection date or ask for RFID tag. Whats next ? Keep waiting ? Wrote in email , no reply. Process stop here and still pending for an outcome. Frustrating. What should we do next ? They should have an Singapore Office to serve the Singaporeans snd talking about 200k cars man. Poor implementation processes and for sure screw up de if things remains In status quo. I hope all can really iron out smoothly 🎉

Fret not. By the time it is ready soon, they have changed gov and tell you there is no longer any need for that again.

Screwed up processes and systems. My vep is expired and deregistered already but when I try to upload docs, it still says I can't proceed because engine and license number not deregistered. Now how... Stuck already

I have got my VEP RFID approved and activated. My advice is opt for delivery and not self-collect. Not worth the hassle to do self collection. For those who has wrapped their cars to different colours, photoshop it back to original colour before uploading for approval 😂

Jun 2023 till now Aug 2024 only can deregister. Can't register with retain car plate on page 2 yet ???

i applied in march before my VEP expired in april , till today, no email to me for tag collection or appointment !

Ok now where to paste the VEP? Some source windshield like this vid & call hotline they said headlights if not fail. why la like this

I went to TCSENS to enquire, the staff there told me that rented vehicles don't need to collect any VEP tag, just have a confirmation letter from the rental company that the vehicle has been registered with JPJ

Loke, outsource your vep processes with SG company lah so no hassle with your bolehland manpower

cant even find the link to deregister on the vep website..

Lol😂 still havent received, me registered since june , can’t progress further due to other issues that the admin can’t resolve.

I cant apply because my chassis no is still registered by the previous owner.

VEP has not been implemented for thai vehicles. Also when i got my VEP, they rejected my placement even though their own TNG app says otherwise

More than a month after submission still under verification status… 😅. Will be very surprised if I get before Oct..

1st october 2024... cannot resolve... extend till 2025.... still cannot until your car COE expire also still never implement

Foresee after 1 Oct, there will be less SG car going to JB hence less business for them. My car COE is expiring this November, till now no sign of VEP collection also, been waiting for years already. I give up liao.

MY and SG make their citizen confused. can one of them change their abbreviation. VEP is used for both countries but their application are totally different. I try to register for MY VEP. kept getting rejected because they say document not correct and when I ask which document, never answer

Of course any ruling is set top down from ministerial level. However when it comes to execution success, it depends on the many levels down down under. So, what does it tell us? 😅

Ah Loke is trying his best to manage the issue. Problem is probably those civil servants little Napoleans that are sitting on it , as it can justify their employment. MY civil servant size is about 4 times of SG on per population basis, yet efficiency isn't even 1/4 of SG. There's a lot of deadwood floating in it. Why? Because all the ruling coalition needs this chunk of fixed deposit votes to keep them in power. That is why these Napoleans keep getting bonuses and increments every so often without improving much. And the non-civil servant Msians suffer for generations because of this.

Why cannot release driver name for aspen hts case? Protected by mha and embassy ?

I applied few months ago but no response.

Why must sbnmit COE? And other personal details. Very dodgy

Try register , prompt up says vech is alr register before ! 😂 , malaysia boleh

Will NOT Be IMPLEMENTED in Oct Mark My Words Then SCRAP system, So SOMEBODY made some $$ 🤣🤣🤣🤣

While wating 🤔 come leh drink kopi😂😂😂😂

Aiya just go online can buy from temu

Just to test la, to see how many Sing plate refuel in JB. Haha

Substandard!!!!!!!!!!

One month later...what the hack they doing

JPJ VEP website is a complete failure, simply cannot do anything it is intended. Tech support is not existent. Feedback no response and lastly, the app does not even serve the basic feature cannot do any transactions for foreigners details, which VEP is FOR foreigners car. Simply MALAYSIA TAK boleh...Mal.Tpt Minster what happen ??

Better Skip jb Too much bother n work I m not drive up until M govt pay me

SGPoreans still refuse to learnt.! SGP's vehicle parked in JB, will get vandalise. Sometimes even being robbed and broken into...!!!☝️😳🙄😬🤨

No U-turn meaning even without Vep no need U-turn. Likely will give grace period as excuse for postpone. 😂

coe insurance authorisation letter nric

Stop go to Malaysia for 3 months see what will happen

Why cant they make it easy just like how sg do for Malaysian vehicle? Super slow and not systematic.

M'sia has never been a safe place. Forget about getting an entry permit.😂😂

Malaysia boleh....no U turn??? Sure or not? Who knows 1st Oct all singapore car U turn because of the system cock up 😂😂😂😂

I have a registered RFiD tag on my vehicle which is linked to T&Go E-wallet will it work? Or I still go get VEP again?

Anthony Loke Transportation Minister, How come your people come to our house estate with their heavy vehicles making so much noisy 24hr?! You should do something with their vehicles engine. Please don't let the noisy engine enter singapore.

What is the Singapore Government doing to protect its citizens from this harassment? Why are its citizens allowed to give away so much personal information just to enter the country? Is the same done to those entering Singapore? Are foreign traffic offenders forced to clear up summonses before being allowed into Singapore?

Corruption, never ends , no need to ask !

They should find some other ways instead of using vep

I don't get the hype..I did mine last year 2023. In fact Malaysia notified Singapore since 2020 or so. Applied online then went to tcsens and I was the only guy there and 4 staff. 1 helped attach the rfid tag to my windscreen. Took just 10mins. I don't even need to take out my touchngo card to tap anymore. Auto deduction. Surprised to see tcsens packed like sardines in this video lol. Last minute singaporeans? Hello kitty queue culture brought to Malaysia lol

Remember, folks, Anthony Loke is member of DAP 😅

Same laaaa....we malaysians working also got problem paying fines using sg rubbish AXS apps..somore with non sg credit card rejected. Rubbish...

Can the government think of using VEP to prevent stealing of subsidized fuel by Singaporean?

simple…dont bother go to malaysia

😂As usual the Boleh Land actually ASAL BOLEH

At most don’t go JB lor, Malaysia has more to lose.

TOTAL MAYHEM

Too many Singaporeans entering Malaysia now uncontrollable 😂

I applied in 2019, my car deregister, change and appiled again. Can’t submit, I send email, no reply at all. I sent multiple to VEP, TCSENS, JPJ and they ask me to email TCSENs. The email for TCSENs totally no reply. It’s been 3 month, I just email again… I really give up.

All the new citizens and PR from malaysia applying. Hv to wait, there are massive amount of new citizens supporting pap.

If it’s too much trouble then don’t go 😂😂. Stay in sg

How's nuts is nut...how to pretend we don't know everything

I will take bus

very disappointed with you Antony Lok

wait long long.. its normal...useless everything