:-)

I had the very same issues as u did. It took me over 2WEEKS to get mine to go through!!!!! Once the rollers got to the dies, the handle would turn and turn but plates wouldn't go through. Come to find out through my frustration of enormous a.ts., I took the handle off and looked at the gears to make sure they looked OK. They did. So perplexed and frustrated,I lightly wiped the gears as others had done the rollers and that FINALLY TOOK CARE OF MY ISSUES. What a pain to say the least. SB needs to put out the info on that,but I don't believe we should have to go to these lengths to get the machine to perform. SB so called"seasoning" of plates and about the oily rollers isn't even mentioned in their manual. At this rate, I'm sure they r getting loads of complaints. I had to figure it out on my own. Anyhow, if someone else is having issues, give the gears a wiping to see if it takes care of the issue.