Excellent post, took less then 10 minutes on my 2013 cruze, thank you so much !!!

Keep sharing this video,,, would be nice to draw enough attention for #chevrolet to own up to this bad design & issue a recall to cover time and material to repair. This is a safety issue when driving in adverse weather conditions. And is a very expensive fix.....

Thanks for the tip. Mine just went out today as I was about to head home in some freezing rain.

Thanks, this helped me. If you happen to lose your 7mm somehow while all your bolts are out like i did, a 9/32 socket works just as well

thank you for the video my car Chevy was doing the exact same thing and I have someone fix it was going to cost a lot of money I'm after watching your video you saved me lots of money especially now so thank you once again

Wow exactly what I was looking for ! Thanks for that video

i searched and searched for this video!!! my exact issue! thank you 🙏🏼🙏🏼

Thank you very much this helped me a lot My cabin and my air filter are both clean and it still didn't blow any air on the windshield but now it's fixed

Just bought one for my kid. Same problem ugh. Thanks for the help will try this weekend.

Thank so much for your help brother this video helped me out so much! 👌🏽 ur the best!!

Thanks will be doing this this weekend... Much appreciated!!!

Thanks man! This was exactly my problem. I will definitely right Chevy and contain about it. I have a 2012 Cruze LS2. Same problem.

you have fixed my problem ! i have a cruze 2012 same problem , thanks !

Thanks for this video. Exactly what I was looking for

Live in north iowa where it’s winter pretty much 5 months out of the year and it’s so nice that I didn’t have to take the whole dash apart I was dreading that to my core

My 2012 Cruze Eco had this problem, too -- the little nylon gear snapped one super cold (like -10F) morning and fell onto my feet when I started the car and the blend door auto-cycled itself. I used a long, flat-bladed screwdriver to turn the gear. Eventually, though, it would turn back on its own, and air wouldn't be directed toward the windshield. I "fixed" this by screwing a 2-1/2" or 3" decking screw in in such a way that it wedged between the little gear and some other plastic beside it. Hasn't moved since, in over a year. This silly gear should never have broken, but if it did, GM should have designed the HVAC system in a "fail-safe" manner so that the blend door would direct air to the windshield if/when it fails, since that can be a serious safety issue in a winter snow/sleet storm. My Cruze has 260k on it so isn't really worth the money to fix this stupid problem the right way, but this works good enough for me.

Mine went out at the beginning of this extreme Wisconsin winter! Didn't see the quick fix but luckily kept her in the garage so it wasn't too bad. Gonna have the hubby change it himself and save $500+. Just had a valve cover and intake manifold replaced for $900 at dealership. This thing is starting to cost a lot.

Thanks for posting. Just ran into this issue with my 2012 Cruze.

It should definitely be a recall. I live in MI where I get off work around the early hours of the morning and my car has the morning dew all over it. One day I cut the defrost on and zero heat. just stopped working out of the blue.

Just 'fixed' mine lol. Thanks for the info and upload.

The exact video I needed

Preach it!. Same w my Cruze at exactly 107k miles. I need defrost in MN winters but LUPIENT Chevy in Bloomington misdiagnosed it, citing something in the engine compartment. This is a $1000+ repair. I'll keep you posted as they are still clueless.

Thank you man!

I had this fixed once under my extended warranty and now it needs fixed again.

Is this the same on 2013 Chevy Malibu’s as well. I’m having the same issue.

Thank you for sharing!!

thanks for the help!!!

Thanks a lot my friend! I can't see shit and I'm driving through the city.

Thanks for the props..🍻 I have noticed with mine... over time that gear migrated back to the original position on my video.... I think I’m going to try jamming something in the teeth to keep it from migrating back....

How do we go about getting them to issue a recall. I've got the same issue on my '13 cruze which broke about 6 months ago that I'm just about to fix before winter hits. Happened around 120k miles

Me and my wife own a Chevy Cruze as well and have the same problem took it to dealership 130 diagnostic fee plus the repair so we walked. Called gms 1800 number and was told until they get enough complaints about this issue there’s nothing they can do.

Thank you

You will probably encounter the same issue I did after driving about 30 miles.... just the road vibration makes that little gear migrate back to its original position.... to counter this I have placed a zip tie around it.... with the tail of the zip tie testing against the motor gear stop ( the big gear) I used a pair of long 90* needle nose pliers and every curse word I know 😂 to get it on there. 100 miles later.... still holding position.

Man than you so much

After the fix does it stay on the defrost position or can you change it to the other modes

Wzaxt same thing on my 2012, all of a sudden it stopped working, right around the same miles too

I am fixing this same problem most of today. The plastic gear I move keeps returning to the closed position. How did you prevent this from happening

It's not a blend door. It's a mode door.

Mine keeps switching back to face vents ..wth..

Any body have the part number handy ???

On mine it only last a day or two and then goes back to the way it was. Anybody else?

just recently purchased a Cruze for my daughter , no defrost same thing as you all , l seen someone post 1000$ approx to change this valve , l see the quick fix wonder how long this last , HUM , 158500 KMS !!!!!!!!!!!!!!!!

My wifes '13 Malibu has this issue, much harder to get in there, i got it hacked to work and as soon as my wife used the command start it changed back to the face vents haha piss me off.

I have the same problem but I’m scare that I’m gonna fuc it up

well l brought my car to dealership 750 bucks with 30 dollars worth of parts , unreal , the new gears are more solid so updated , , plastic JUNK these days !!!!!!!!!!!!!!!!!

Dude thank you so much. I have this same problem. Look at my video.

Everyone visiting this video that is experiencing this problem please visit www-odi.nhtsa.dot.gov/VehicleComplaint/ file a complaint, it is 5 quick easy steps, perhaps we can get some folks interested in investigating this before and accident occurs from lack of visibility in cold weather environments.

nice video too dark

Rediculous ... no issues with my car until this year, it won't heat, won't defrost, so annoying