Chris Voss (FBI Negotiator, Author of Never Split The Difference, CEO of Black Swan Group) joins the podcast to talk about negotiation.
FOUR ACTIONABLE TAKEAWAYS:
• Condition your prospect for future interactions by giving them time back in their calendar & leaving them on a positive note
• Do not talk to people when they are distracted,
• Labelling someone's emotion builds trust and gets them to tell you more information for example "It seems like the value isn't there for you"
• If someone is asking for an unreasonable discount get them to think about the potential implication of fit by saying "How are we supposed to deliver {value} while lowering our price?"
RESOURCES DISCUSSED:
Chris’ Newsletter “The Edge” - qr.codes/aBA2CS
30MPC Newsletter - www.30mpc.com/newsletter?utm_...
Things you can steal - linktr.ee/30mpc
#chrisvoss #negotiation #neversplitthedifference