Why you DON'T want Subaru's RTV Recall

Рет қаралды 31,834

6 ай бұрын

What a GR86 RTV recall would look like and why you DON'T want the dealership to do it
#gr86 #fa24 #brz
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The content of this video is available for informational and educational purposes only. It is not intended to be a substitute for the professional advice of a mechanic who has personally inspected your vehicle, nor does it create a relationship of any kind between the CM Autohaus and you. Every situation may be different, and CM Autohaus does not make any warranties, whether express or implied, as to the accuracy, fitness, or applicability of the information or automotive parts portrayed in this video to any project and makes no guarantee of results. CM Autohaus and any sponsors of this video will not be liable for any damages related to personal injury, property damage or loss of any kind that may result from the use or reliance on this video and/or any automotive parts represented in this video. You are using the information and automotive parts portrayed in this video solely at your own risk.

Пікірлер: 261

@sittingoneternity 6 ай бұрын

my 2022 BRZ blew at 23k miles and the dealership kept my car for 9 months. originally they said they’d repair under warranty due to rtv blocking my oil pick up, but last minute they decided to deny warranty repair and began to charge me 13k for new motor. My dealership was sketchy and continued to deny the existence of any RTV although they previously found enough RTV blocking. Subaru dealership manager also said i was driving the car like a “jackass” and i should cough up the 13k. needless to say, they didn’t know I was one step ahead of them and now they’re the ones losing on this case now that i got it escalated

@sittingoneternity 6 ай бұрын

also to the lot of people who own the second gen cars say rtv shouldn’t cause any engine failures, this is for you. These cars inherently lose oil pressure on right corners, now imagine the oil pickup being blocked by huge chunks of RTV. there’s now two factors that drastically affect the car’s oil pressure

@CMAutohaus 6 ай бұрын

Unfortunaty in the Bay Area, step one is hiring a lawyer in an engine failure case with Toyota.

@southpark159753 5 ай бұрын

@@sittingoneternity This is an capitalistic issue, oil pan baffles have existed for a looong time... too cheap to put them in stock oil pans, VW is the same way even with the TSi's.

@sittingoneternity 5 ай бұрын

@@southpark159753 watch 900brz’s videos on the performance brought with oil pans on these second gens. Little to no improvement shown on oil pressure drops with numerous oil pans

@alexwu8077 5 ай бұрын

@@southpark159753oil pan baffles have been tested and do almost nothing to help. The problem is oil pooling on the left side head and not returning to sump because of the design of the oil system. Left head gets priority oiling, then right head, then the main bearings. This is why the VB WRX has an oil scavenge pump on the offending head.

@ilive2drive651 5 ай бұрын

This is literally the only thing keeping me from buying this car....I shouldn't have to become an engineer and a lawyer to buy a fucking car

@CMAutohaus 5 ай бұрын

Its what makes a Subaru...A Subaru!

@airstrings 6 ай бұрын

In all my dealer training courses, and any suits I’ve ever talked to, no one ever likes to answer the question of “why do techs have to take the L for fixing something that the car company screwed up when they made the car?” 😅 I’ve been a Porsche dealer tech for 6 years, even the luxury car manufacturers are terrible with recalls and warranty time

@CMAutohaus 6 ай бұрын

I worked at a Benz dealer during the great 08 recession and even as an apprectice getting paid hourly, I saw have recall/warranty time really hurt technicians under the flat rate system

@doogeerugged89 5 ай бұрын

yup I worked for Jag/LR for 2 years.. 75% (at that time) was all electrical .. software errors and recalls and updates for updates to fix the original oe software. If i update the infotainment system it screwed up the touch screen. I install an new update to fix that update error THAT update screwed up radio.... etc.... and DON'T GET ME STARTED ON SQUEEKS AND RATTLES .... dear lord the QC for Jag/LR is bad..

@steve8803 4 ай бұрын

@airstrings when customers are paying $250/hour, you think it's tech's taking the "L'" for half assed work?

@doogeerugged89 4 ай бұрын

@@steve8803 100% most dealerships charp customer pay jobs warranty time (x) 1.2-2%... and 80% of the time you will never ever beat warranty time UNLESS you have done the job numerous times, even then it can be difficult . I JUST did a warrany EPS rack that pays 4.5hrs including alignment. it took me roughly 6 ( on a 2023) and i have never done it before... NOW i know and next time I should be able to within margin of that warranty time..

@CMAutohaus 4 ай бұрын

Maybe here is the disconnect. The DEALERSHIP is making $250/hr, the actual technican may only be making $17/hr on a vehicle under warrenty (half his wage or less). At that wage, it is a smarter idea to work at In-n-out burger. This is an issue of how techicans get paid. I didnt spend 20 years in the field, 100k on tools, and 10,000 hours of education to get paid the same as a fast food employee. @@steve8803

@montysport94 5 ай бұрын

I don’t think most people realize how the dealership is designed to work against itself, and “getting rid of the dealership model” isn’t going to fix it because the problems start with the manufacturer.

@whiteunclerukus 5 ай бұрын

The Rtv recall would essentially be dropping the pan, cleaning rtv out of the pickup and reinstalling the pan, if a Subaru/toyota tech can’t do that then they should find another line of work.

@onenikkione 3 ай бұрын

It's not that they can't do it, it's they aren't being paid properly to do it.

@siriusbreak2212 5 ай бұрын

Going back a bit (2008 to be exact) when I worked for a local Honda dealership, we were told engineers were going to come to the rust belt states to gauge how much rust accumulation impacts technician labor times. I was super happy to hear it, but uh... yeah, they never came. Doesn't take a genius to figure out why. To be frank, it doesn't take an engineer to understand that rust inhibits technician work. The idea that they were going to do some controlled studies was great. Taking a bunch of 2002s, then 2003s, and so on until they reached back to current, and comparing the amount of rust degradation was occurring over the years would be a game changer for techs in this region. A true justification, backed by analytics and science, for what we would call "extraction time." My service writers understood that occasionally, it was necessary, and they'd call the customer and explain in detail why. 90% of the time, we'd get the go-ahead. There's a myriad of reasons beyond the flat-rate system for the decline in the automotive technician field. To be honest, back then I'd flag on average 65 - 70 hours in a 40 hour work week. Even doing some warranty work. So flat-rate isn't really the core issue, but has become more detrimental than beneficial in this new world of automotive repair. If I had to pick an ultimate culprit for the current state of affairs, it would the promotion of lease programs tied to 2 year "free maintenance" packages. This ish killed it for dealership technicians. Is it any wonder why? Cars, up until fairly recently (i.e. since the economy went to Hell in a handbag), have been treated as disposable. Switching up every 2 - 3 years often will eliminate the need for brake jobs, tires, suspension work, timing belts (which are rare in new vehicles), plugs, you know, all the jobs that pay flat-rate techs well. Then you couple the "free maintenance" which always pays the tech less for the same shit (LOF, rotation, and MPI), we're getting the shortest end of the damn stick. Heck, occasionally we're getting beat with it these days. Then, you take into account those that can't afford the lease lifestyle, buy used and do the bare minimum to keep their cars functional (if anyone has ever been over to "Just Rolled In," you know functional is becoming more rare as time marches on). Where does that leave technicians? Screwed. That's where. We're screwed. Which is why I don't work professionally anymore. It's just not worth it at most shops.

@CptFUNK1 5 ай бұрын

After restoring my rust belt 2006 Forester, I'm of the opinion that road salt is a net negative for society in the long run.

@mr_5lade 2 ай бұрын

Appreciate all your work and info on this

@kurtzspecial 5 ай бұрын

Great video. Thank you. And congratulations for your good work.

@CMAutohaus 5 ай бұрын

Thank you for the watch and your kind words!

@tagginondawal3961 5 ай бұрын

I work at a Subi dealer as parts. I know some of the guys do it with a scarper, but some are just haul ass and get it done quick. Now when I was at Ford, I was an lube tech, but was given all the damn 6.0 diesels. I never cut corners, but the temptation to do so was there when changing brakes. After that I said screw that, I'm gonna do parts. And I didn't even know you were in the Bay Area. Good to know you're local. I'm glad you're actually doing the things the right way.

@MrSpamfriedrice 6 ай бұрын

My mechanic! Hope You're having a good new year, sir!

@CMAutohaus 6 ай бұрын

Thanks! You as well!

@Shorts_Avenue 6 ай бұрын

Man am I glad you are in the Bay Area!! 👍🏼 I will be definitely be coming to you

@CMAutohaus 6 ай бұрын

Thank you for the watch. I look forward to meeting!

@snapsbylan 6 ай бұрын

Damn, makes me never want me to bring my car to a dealership and bring it to good people like you.

@CMAutohaus 6 ай бұрын

Thank you for the kind words!

@Jez4prez1 5 ай бұрын

yeah, in ideal world you go to a specialist. I'm lucky in the fact that my Subaru dealer is actually decent (def better than the average mechanic), but then we also have a very highly reputable Subaru specialist mechanic (and tuner) in the same city. So I'm basically just using the Subaru dealer to do oil changes and inspections until my warranty expires, I'll then start taking it to the specialist and stay with him for the rest of the cars life and do all / any major services and repairs with him (which the car might need once it gets older). I've def had my fair share of terrible mechanics over the years on my old cars though. Like literally Monty python type embarrassing levels of incompetence. I even had 3 shops all tell me they couldn't fix my brake tail light, since it was electrical / wiring problems. I had the sole working brake tail light then go dead, so bought the 2 pack of bulbs, and thought why not just replace the broken tailight bulb while I'm at it (not expecting it to work) and it worked. Turns out, 3 different mechanics couldn't even change a light bulb. I also had a mechanic try and fix 1 code error, and when I got the car back in had multiple code errors, he just made it worse. My uncle has even more epic stories, but I won't write a novel, so will finish here lol.

@raymondwong8993 6 ай бұрын

I agree totally what you said as I am doing and facing same as you said from the dealership. Too much BS from the service advisor and service manager.

@CMAutohaus 6 ай бұрын

Its sad that even customers have to play the right "game" in order to get their vehicle serviced properly at the dealership

@raymondwong8993 5 ай бұрын

@@CMAutohaus If many people and BRZ owners noted this excess RTV issue to cause the oil tube blockage, why the dealership no TSB or recall on it? Can all BRZ owners write a letter to Toyota or Subaru Canada to advise to fix this issue?

@samspade8612 3 ай бұрын

Thanks for pulling back the curtain on dealership maintenance and recalls.

@aycz 6 ай бұрын

Bay Area is so lucky. We have an 86 specialist local to us. Feel sorry for other areas! Thanks for everything you do Ezekiel. 😊 Also, could you do a video on what you suggest we should do for track day prep?

@CMAutohaus 6 ай бұрын

Thank you for the kind words. I'll put in a note for myself to make a track day prep video.

@Ill06Taco 6 ай бұрын

This applies to pretty much every warranty job "dont like it, find another job"

@CMAutohaus 6 ай бұрын

Bingo

@jtotheace1 5 ай бұрын

Just pulled the pan on my WRX. It was glued on so bad I ended up destroying the pan. There were strings of RTV working the way to the strainer and a few pieces of RTV in the strainer. I will be using a pan gasket with the new IAG pan kit with pickup.

@andrewperry2569 6 ай бұрын

This is the exact reason why I quit my apprenticeship and went back to school. That and up charging customers things they don't need. Also you are treated like trash from the service manager.

@CMAutohaus 6 ай бұрын

Sales department, Service manager, service advisors all have treated technicians like trash in my experience DESPITE most techs Ive worked with being the highest educated and most professional in the dealership.

@bluecollarnobody4217 5 ай бұрын

Whenever there’s a compromised oil pick up tube replacement not cleaning is definitely A MUST

@briantroxell7874 5 ай бұрын

I asked about the RTV issue when I was at my dealership a couple weeks ago and the guy was a little aggravated and said they could drop the oil pan for about $500. First he asked me if I was seeing any issues and then he went into a rant about how it’s being overblown and this is why he hates the internet. He said he’s only seeing it with re-sealed vehicles and not from the factory. This is a limited car so I doubt he’s seeing many reseals. I told him I’ve been seeing a lot of videos about it and then he brings up the gr86 and says the issue is overblown because there’s 2 cars sharing the same engine. Based on sales figures I’ve seen they’re not selling a huge number of these cars each month. So you have a pretty limited car and all these people are seeing this problem, I don’t think it’s overblown. I feel like he gave me a bs response but I fully expected that from a dealership. I didn’t have him do anything but at some point I will have it done if I can find a good shop to do it.

@CMAutohaus 5 ай бұрын

"pretty limited car and all these people are seeing this problem" Bingo. You should link our RTV Clean up playlist to the dealer kzfaq.info/sun/PLWD_nkVFKkaPRHm0rUOf26ZGqDmHHKnwX

@Orefamilylawncare 5 ай бұрын

No he's tired of people coming in for issues that aren't causing a problem.

@AstaHalo 2 ай бұрын

same here, the finance manager last night got a little frustrated because i asked if the rtv issue (if it were to occur) was covered by their free 2yr warranty. LMAOOO, i’ll most likely drop the oil pan and replace it myself because these toyota dealerships are not so reassuring.

@katyweems 6 ай бұрын

Not everyshop is as aducated, and passionate as you guys. i want on eof these but heavily thrown off at how i would manage the rtv issue

@CMAutohaus 6 ай бұрын

Thank you for the kind words! The RTV issue is more more track/canyon people, but the overarching issue is how Toyota has been dealing with GR86 warrenty cases.

@Soravia 5 ай бұрын

I put transmissions pan RTV on my own. Scrape, then wirewheel with goo gone, replace filter, clean magnets. Brake clean at the end before applying RTV and wait 30 mins for it to get tacky.

@1carusjohn32 6 ай бұрын

Hmm, here in the UK Dealership Mechanics are salaried. approx 30-35K pounds per year. No doubt the dealership gets a flat rate for the warranty jobs so there might be some pressure they can exert to get the job done quicker but I hope it is a better system than what it appears to be on the other side of the pond.

@Veeetz 5 ай бұрын

Hey, great video, and I've some of your other videos so I'm glad that you left such a toxic environment to open your own place. I do have one question, I'm not sure you can answer, but I'm in the process of buying the new 2024 Crosstrek Wilderness and wondering if this RTV sealant will be an issue for me as well? I heard that the 2nd gen Crosstreks this was an issue but the it doesn't really show itself until about 200-250k miles and that would be the single most expensive repair if you keep your vehicle that long. Any advice before making this big purchase I'd appreciate

@onenikkione 3 ай бұрын

The dealership should lose money on warranty work not the Techs, as part of being a dealer with a car manufacture.

@buntafujiwara3586 5 ай бұрын

My dealer is happy to do the job with me present in the workshop and taking photos.

@IsleOfFeldspar 3 ай бұрын

As a customer, if i’m being charged $50 an hour, not to mention 100 or 200 the work better be flawless!!!

@FragEightyfive 5 ай бұрын

One of the best independent mechanics I found would always quote me the "book time", but it was never that much because he'd charge his regulars how much time it actually took. He usually did pretty good work and would give you a summary of any issues he had, but still only charged how much time it took him.

@nickjonesrc 5 ай бұрын

lol what about when it took double the book time?

@luatngo5408 5 ай бұрын

Sup bro good rant haha

@krown4d 5 ай бұрын

Do you do installs? Downpipes and hpfp?

@animestarlord9021 5 ай бұрын

So glad I do my own repairs.

@denniscfeng 5 ай бұрын

This is making me think twice about taking my BRZ in for the tail lamp recall... Maybe I should get the parts and just do it myself.

@cesargutierrez2992 4 ай бұрын

Hi, I got 2013 FRS is 2 times replace the flex- plate why the flex- plate break twice what is the problem and how fix it.. Thank you.

@ryam6190 5 ай бұрын

Around how many miles would you recommend cleaning out the oil pickup tube? Is it ever too soon? I am a new gr86 owner with less than 1K miles still and plan on using it for street and daily driving only. Would love to bring my car to you at some point in the future!

@CMAutohaus 5 ай бұрын

1,000 miles (first oil change) is a good time to clean the oil pick up and install an oil baffle (for track or touge use)

@garystar1592 5 ай бұрын

Is this a issue on the 2.5 naturally aspirated engine on the Forester 2018? -:)

@tommieboi707 4 ай бұрын

Hey! Im from fairfield. Do you guys service 2022 wrx also? Looking to get a few things done on the rex.

@bergmanst 5 ай бұрын

Is there a good local auto repair shops list to look at for work on our Subaru's

@mikeb5981 5 ай бұрын

I caught my Subaru dealer claiming they did a brake and clutch fluid flush came to find out they didn’t they just vacuumed out the reservoir fluid and filled it back up. Caught them on my security camera that I had in the car

@RogerOtzenberger-je4oj 5 ай бұрын

Does this affect 2019 foresters? Should I ask the dealer to look at? What are the symptoms

@MrApplesaucestuff 5 ай бұрын

is this year specific? i saw guys with outbacks having same issue.

@kevind_53 6 ай бұрын

I worked at a dealership for 5 years and I totally agree on what you said. I have a special request. I saw you old videos about brz 4th gear issue. Do you think you can do a newer version with what you learn since you published the old one. Like the ultimate guide of what to know about brz/frs/gt86 transmission. Thanks 🚗💥💨🔥

@CMAutohaus 6 ай бұрын

Thanks for the watch. Great suggestion!

@jimbleam8824 6 ай бұрын

I have that issue.

@jimbleam8824 6 ай бұрын

do you know the name of the video

@kevind_53 6 ай бұрын

@@jimbleam8824 kzfaq.info/get/bejne/mpaBlNZ1zN7So6M.htmlsi=6QRrFUBR33WPKClV from 4 years ago

@kevind_53 6 ай бұрын

@@jimbleam8824her's the other one about synchos kzfaq.info/get/bejne/mJqiaLRn0tC8qXU.htmlsi=ZmUPUJWjyLXPPVBF

@subfloor2022 4 ай бұрын

I occasionally get ads on Instagram looking for Subaru techs. Bad treatment is finally coming back to bite them.

@jair2776 5 ай бұрын

That's crazy worked at a dealership(Mitsu) for 5 years. Techs loved warranty jobs. They paid just about what all data would have. I think it was 9-11hrs for an awd trans. We had good techs that could have it out and in less than 7hrs. Not cutting corners but by doing all the jobs because he was good at it because the jobs paid well. I was in parts they paid us 169% of our cost for parts and overnight fee. I thought that was a good lay out for warranty jobs.

@illjustice2002 5 ай бұрын

Definitely. I worked for them for 2 years and warranty was pretty good. Like with everything, sucks at first but once you get used to it, its pretty good. When the 2022 Outlanders had the fuel pump recall, after the 4th one, i could knock em out in 45 minutes taking my time. 20 if i was in a rush. I work at Hyundai now and warranty is ABYSMAL

@jupiterjunk 5 ай бұрын

Yeah... I remember taking our 05 OUTBACK XT in for the airbag recall. The dealership cracked our dask, the center A/C vent, and the center console grommets... and gave it back in that condition. The dealership fought replacing the parts they broke. It took me 2 weeks to get in contact with the regional rep. SUBARU covered the dash, but not the other parts. Forget about dealerships. Find a local SUBARU fanatic and take to them. . Had to do the same for my 06 (B6) VW PASSAT. Just find a VW fanatic. EVEN if you have to drive 60 miles, they are 1000x better mechanics.

@albetherechillin 5 ай бұрын

So are the newer gr86 still having the same issues or is it best to just reseal the oil pan right away when buying a new one?

@CMAutohaus 5 ай бұрын

kzfaq.info/get/bejne/aplyhKiTsLfMcn0.html We recommend a repair (or not) based on our findings during this test. If you are still pulling RTV out of your old oil on the 2nd or 3rd oil change, you probably have an issue.

@alexwillettarmwrestling5244 18 күн бұрын

Is it possible to remove arc and replace with a custom made gasket instead?

@shibaspeed 5 ай бұрын

Do you have any tips on how to find a good independent shop like red flags to look out for?

@CMAutohaus 5 ай бұрын

Joining your local community is your best bet. Words spreads fast about bad shops

@gregkiester 4 ай бұрын

Does anyone know if this has been fixed for 2024MY GR86s? Mine is scheduled to be built next week. Any idea? Thanks!

@nazc0 4 ай бұрын

900-1200 to drop a pan and re seal it is beyond nuts. We charge like 300 for the same job. Ive done it a few times on the newer brz cars, 6/8 times ive done it, found the pickup tube almost packed with silicone.

@Sith_dude 4 ай бұрын

Is this an issue on the 2019 legacy sport also?

@turbo_brian 6 ай бұрын

Wait why would you not use a dremel with a wire wheel to get the old rtv off? Is the upper pan aluminum and not steel? You could use a brass wire wheel on aluminum

@CMAutohaus 6 ай бұрын

Wire wheel will spray old RTV all up inside the crankcase. Most FSMs actually state to use a plastic razor blade

@Cichlid_Visuals 5 ай бұрын

happy to report that my 10/23 production 23 BRZ has ZERO RTV in the sump or pickup, and the RTV job was excellent. perfect even sealing and i struggled to apply it as cleanly as it was, i almost regret even opening it up but at least i know. wonder if they made some very recent changes to procedure? either way, has there even been a single engine failure based on RTV clogging? AFAIK there hasnt, they have all been due to people running them hard on track, and oil starving them with either G-forces, low oil level, or mechanical overrev by downshifting a bit overzealously. i personally know for a fact a very popular youtuber with engine failure who runs the nurburgring in his GR86, ran his engine low on oil, and mechanically kissed 8k + rpm on many downshifts. edit: and another well known youtuber with a dead motor confirmed low oil level at time of failure too. lot of people not understanding how to take care of a high revving high compression engine with lots of blowby.

@MrApplesaucestuff 5 ай бұрын

how did you check?

@Cichlid_Visuals 5 ай бұрын

Dropped the pan myself.

@bruce3725 3 ай бұрын

Do you work on 2022 VB wrx? I am in nor cal, looking for a good shop. Thanks

@aprl 4 ай бұрын

hey do techs have incentive to do the scheduled services properly at least? i feel like things like "lubricate latches" as described in the owners manual probably aren't being done.

@CMAutohaus 4 ай бұрын

Nope. Minor services such as the "scheduled services" are usually done by the lube techs which means they are expected to rush the car out as fast as possible A good clue is when items that dont exist on the car get checked "OK" such as power steering fluid and fuel filter condition Typcially we see coolant never topped off (empty overflow) and overfilled engine oil from cars that were serviced by the dealer

@michaelriver4038 4 ай бұрын

As a customer where I have problem is to pay same $/hr let say for rotor removal vs highly specialized job like valve adjustment. Not sure if there is a solution for it.

@karlosspades7293 5 ай бұрын

I'm going to post a video on my channel, can anybody tell me this ticking sound? Is it a arm lifter, or Camshaft ticking?

@vinn283 5 ай бұрын

I haven't seen any any issues yet with my GR86 on this issue. Makes me scared when I will see it. I don't see anything on my dipstick at the moment just yet. Makes me nervous.

@KiraOniiChan 6 ай бұрын

I have a GR86 and if I wanted to get my RTV check and redone, I'm going to a Subaru/boxer specialist, not Toyota lol

@CMAutohaus 6 ай бұрын

Solid advice Onii Chan!

@TeraAFK 4 ай бұрын

So I'm one of the early owners of a gr86. My dealership was able to drop the pan and clean up the rtv probono, free of charge. Should I be concerned and what should I do to have some reassurance?

@CMAutohaus 4 ай бұрын

You can go to a Subaru specialty independent shop and have them do a borescope inspection to see how well the job was done

@CrazyCat229 5 ай бұрын

Can confirm the shitty pay scale at dealerships. Warranty work is a *BLEEEEEEEEEEEEEEEEPING* joke. Why if I worked on cars other than for friends and myself now I would open my own shop and pay the techs how it should be.

@jibokwy5773 5 ай бұрын

Thanks for explaining how dealerships work. Good reminder to everybody not to bring their cars to them.

@CMAutohaus 5 ай бұрын

Glad to help

@seevanyah 5 ай бұрын

Any specialist you can recommend that is in/near NYC ?

@ragweedmakesmesneeze 4 ай бұрын

I go to AZP Installs in New Jersey. (Near? It's relative. It's near enough for me.)

@diiaa366 5 ай бұрын

I completely understand. I took my 2022 brz for a timing cover oil leak. 2 days after the repair the engine blew up. Apparently too much rtv was used and fell and blocked the oil pickup. Subaru will put a new engine in but i am worried about the quality of their work. Any recommendations?

@CMAutohaus 5 ай бұрын

Wow I hope you have pictures and documentation. Did they install a short block or long block?

@diiaa366 5 ай бұрын

@@CMAutohaus i have everything written down but they never made a work order... they also said subaru only makes short blocks

@CMAutohaus 5 ай бұрын

LOL I bought and installed a longblock into 900BRZ's car. You should have gotten everything in writing and on an RO otherwise their words are worthless@@diiaa366

@diiaa366 5 ай бұрын

@@CMAutohaus damn okay thanks for the fyi

@CMAutohaus 5 ай бұрын

My Video on how to deal with warranty claims kzfaq.info/get/bejne/gphpaLGivc60pqc.html@@diiaa366

@MrApplesaucestuff 5 ай бұрын

can you recommend a specialist near NYC?

@ragweedmakesmesneeze 4 ай бұрын

AZP Installs in New Jersey is my go-to independent shop.

@SmokingNinja69 5 ай бұрын

gentle solvent ;)

@DarthVader-1701 5 ай бұрын

Subaru and Toyota need to add an option on the display screen that shows Oil Pressure and Voltage.

@dw8039 2 ай бұрын

I’m reaching here, but would you happen to know if anyone does an RTV inspection similar to what you do on Oahu? Or even just someone out here trustable to check this out? I have a 2023 GR86 and want to get it looked at.

@jamesonpace726 5 ай бұрын

Thank you for the terrifying info....

@CMAutohaus 5 ай бұрын

Thanks for the watch

@melvindelrosario9503 5 ай бұрын

Can I come to your shop to with other Subarus or only brzs?

@CMAutohaus 5 ай бұрын

Use the contact us form on our website. We are overbooked on work, but can make some exceptions

@miguelm3676 5 ай бұрын

I emailed Toyota for my GR86 And they told as long as the oil light INS’T blinking I am ok ??? They ask me if I am willing to pay $400,00 dls for cleaning o removing the oil pan !!!

@CMAutohaus 5 ай бұрын

The oil light is a "dummy" on/off lamp. It will NOT show if the car has an oil pressure issue. If there is only 1-2qts of oil total in the engine, the light still will not turn on.

@fretstain 5 ай бұрын

Man... who came up with that system. That sounds insane. I wonder how other countries do it

@bluecollarnobody4217 5 ай бұрын

Next time a low rpm non aggressive stainless steel polishing wheel would’ve cleaned the excess off with a thorough blow down and clean up afterwards

@MrMike-fn4hi 5 ай бұрын

My experience with SOA was not good. I purchased a new WRX in 2015. On and off I was seeing low oil pressure lights. Brought it in multiple times, no problem found. 5,200 miles it grenades at 1am coming home from a new years party. Thinking well this is terrible but it's under warranty. Car got towed to Subaru where it sat for 5 weeks. I get a call from the service writer saying it needs a new engine and they are refusing warranty. Their reason, car must have been driven with low oil. Hold on.... this is exactly what I brought it in multiple times for. "we have no record of this just 21 point inspections and complimentary car washes" I reached out to SOA thinking this is nuts. They stand by the dealer and tell me a new FA would be 18k and BTW they have voided the remaining of the warranty. Took the car home, got a motor from a wrecked WRX in FL, traded it in. Never purchasing another Subaru product.

@Jez4prez1 5 ай бұрын

your receipts show oil changes if they were being done. Didn't you have a record of that? I get my service report and it literally shows everything done, including new oil, oil filter, etc etc. Maybe you were driving on low oil. I don't know what happened. I'm just intrigued by your story. But if they can defend that to deny warranty, it probably is what happened. Unless that dealer was extremely shady.

@MrMike-fn4hi 5 ай бұрын

The selling dealer did the first oil change at 3k and it blew up before the second one was due. The car was towed to a different Subaru dealer for the engine since it was closer. From the get go I knew they were looking to fight it. It sat there for 3 weeks before they even took it "apart". and by that all they did was pull the intake, exhaust and fuel rails. It's like once they saw the engine costs they said hell no and looked for anything. SOA backed them up saying that I should have been checking my oil at every fill up per the manual and since I was a certified technician I should know better. The dealer it was towed to was part of the auto group I left and they sent them my ASE Certs and GM training records... that really made me mad. I brought that car back for the oil pressure light, they said no problem found. Long story short I pulled the motor, removed the pan and lo and behold 2 large blobs of rtv on the oil pump pickup! This was way before it was a concern with the FA. I sent the pics to SOA and they said it was due to the engine failure and not the cause. At that point I said screw it, installed the motor and traded it in. Took a bath on the car but since they voided the warranty and I was paying 40 a day for a rental I couldn't afford to keep dragging it out. After working for and being on the receiving end of terrible dealerships I understand why people are so skeptical of dealerships. @@Jez4prez1

@Jez4prez1 5 ай бұрын

@@MrMike-fn4hi yeah, that sucks. Sorry to hear that. Interesting story so thanks for taking to time to write it out and tell me also. Hope all is good now, mate.

@Lagcams 5 ай бұрын

@@MrMike-fn4hi So the excessive RTV issues extend to the 15-21 wrx as well? I have a 2019 I got with 6k miles and have been fighting with the dealer because it got a CEL (P0420) that they dont want to cover under warranty to fix. Now I'm worried about this RTV issue as well...

@MrMike-fn4hi 5 ай бұрын

They have to. As long as you're on a stock exhaust. That's a catalyst efficiency code. 95% cat 5% downstream O2 sensor. You would have to have a massive pre cat leak and you would absolutely hear it for it to be a leak. I never recommend Subaru's to people even though they are incredibly popular up here in New England. So many companies offer AWD/4WD no real reason to buy a Subaru anymore. @@Lagcams

@MR3DDev 2 ай бұрын

Sold the car a month ago, glad its no longer my problem 🤣

@TimZ007 5 ай бұрын

What about when it takes half as long as the hours. That's free time. I guess that doesn't happen often. I think the whole procedure should be video recorded that way the customer can review what's done. Along with anybody else. When you go to a dealer you're spending extra money thinking that you're getting a better job but in actuality it may be damaging your vehicle.

@CMAutohaus 5 ай бұрын

I think the even bigger issue is that the public has completely lost trust in car dealerships. And instead of trying to find the specific issues that caused the lack of trust, dealers have customers fill out BS customer service surveys for KPI

@scottiedishmond4442 2 ай бұрын

My 2024 GR 86 engine blew at 4k miles. Blasted a hole in the back of the block spraying oil all over the firewall and on the windshield

@CMAutohaus 2 ай бұрын

Did the dealer determine cause of failure?

@scottiedishmond4442 2 ай бұрын

@@CMAutohaus they haven't told me anything as of yet but showed me that the piston rod in cylinder 4 was shattered

@oemj7147 Ай бұрын

Any update on this?

@viewerfrom1984 4 ай бұрын

That's why you see folks hit lugs with torque sticks. "close enough is good enough". What I can't do myself, I take to shops that just bill by the job and treat the techs well. Don't have a problem paying for the techs work.

@hobo1000 6 ай бұрын

if I paid for a SYMS oil pan & baffle would it guarantee no RTV issues? In 2024 BMZ...

@CMAutohaus 6 ай бұрын

The baffle would help against oil starvation, not RTV issues. RTV issues are inherent from the factory

@motorstock10 5 ай бұрын

But are 2024 cars still having RTV issues? It would be crazy they haven't taken any action at least to solve that issue. The right corner low pressure is another design flaw harder to resolve different than rhe solution provided in thia channel. But I wonder if they are still putting lot of RTV tonseal the engines

@jaypee024 2 ай бұрын

How worried should I be taking my wrx to the dealer? I just bought a 2023 wrx. Now I’m scared to even do the milestone maintenance or oil changes.

@CMAutohaus 2 ай бұрын

Find a local Subaru specialist shop that also does performance work. Do your 15k, 30k, 60k service with them. Dealer lube techs will bypass the MPI leave you assed out if you are out of warranty for a repair that should have been caught early on during an MPI

@jaypee024 2 ай бұрын

@@CMAutohaus I appreciate the reply. Thank god there are a decent amount of Subaru specialists in and around Los Angeles.

@EvilJ069 5 ай бұрын

I've been saying for years that flag hour should be illegall

@CMAutohaus 5 ай бұрын

Ive worked PLENTY of 8 hours days only to LEGALLY make less than $20 for the day. You are preaching to the choir.

@michaelbegay9573 Ай бұрын

Thats not a tech move, thats a shadetree move, n the cold startup oil will bypass the filter till it gets warm. 😮

@futurafreeze 2 ай бұрын

if i get a GR86 to daily drive casually, do i need to be concerned about these engine issues? is it just a result of tracking the car?

@CMAutohaus 2 ай бұрын

No one has answered if there are any long term effects to RTV blocking the oil strainer such a long term oil aeration or rtv making it past the strainer Daily driving should* be fine, but at minimum I recommend an RTV inspection at 1,000 and 6,000 miles for our customers We've found surprises before such as strings of RTV in the oil or an oil filter full of metal at 1000 miles.

@futurafreeze 2 ай бұрын

@@CMAutohaus thanks for the reply!

@waynesitarz424 5 ай бұрын

$900-1200 to re-seal a Subaru oilpan? Any DIYer can do it for the cost of a tube of Permatex RTV grey and 4 L of oil.

@joseleysa5137 5 ай бұрын

Dealerships is the worst place to have your car service.

@soledadmonstabreh 6 ай бұрын

This flat rate system gotta go. If not, pay them doctors flat rate, the human body never changes like cars change every year 😂.

@CMAutohaus 6 ай бұрын

Imagine if your doctor got paid flat rate. Lets flat rate open heart surgery and upsell something the patient doesnt need lol

@norm1815 5 ай бұрын

6:03 your statement is incorrect. The oil goes thru the filter FIRST before then being sent out into the engine.

@doogeerugged89 5 ай бұрын

Honda has a FRAME recall...... for honda Piolets and Ridgland vehicles up north... In louisiana that's not a thing.. I half ass read the recall and OUT OF 8 OTHER TECHS in which 3 of those guys have been at the same dealer for over 5 years and I AM THE ONLY ONE to do this recall? .. no help.. I inspected the frame and kicked it out the door.... BUT i didn't bill out parts so they had to bill parts and then educate me that i had to "wash the frame".. I laughed at them and told them to stop playing with me.... " ain't no body got time for that".. ALSO I would LOVE to know if the 2020 newer WRX vehicle worth it? I'm highly interested BUT never owned or DONT KNOW A SINGLE person who has owned 1.... but I like that vehicle...and are they DIY friendly like Honda or GM (im a GM/Honda tech so i'm familiar)

@null111 5 ай бұрын

Anyone know a guy in Florida that could do this service

@Barbwire710 5 ай бұрын

I’d like to know too

@ViaticalTree 13 күн бұрын

This video is terrifying. How can I expect the dealer to do anything correctly? I have 2.5 years of free maintenance. How do I know they’re actually doing it?

@CMAutohaus 13 күн бұрын

Bingo. At minimum I would have a 3rd party verify the oil and coolant levels are correct after every service. Basic. I know. But dealers cant even get that right.

@ViaticalTree 13 күн бұрын

@@CMAutohaus I will certainly be doing that. I’ll be doing the first oil change on my WRX after break in. But I still want to get my free oil changes at the 6000 mile intervals. I guess I’ll mark the oil filter somehow to make sure it’s replaced and of course check the oil level. How do I know they’ll do the no start crank to get the oil circulated before starting the first time? I’m gonna be picky about this because I want my car to last.

@CMAutohaus 13 күн бұрын

@@ViaticalTree "How do I know they’ll do the no start crank to get the oil circulated before starting the first time?" 100% they are NOT going to do this. Flat Rate pay at the dealership means get the work out as fast as possible. Basic services like oil changes go to the entry level, least experienced.

@ViaticalTree 13 күн бұрын

@@CMAutohaus lol wonderful. It takes a whole extra 10 seconds. I’ll ask them to do it and maybe there’s a slight chance they will. Thanks for the replies.

@Santerianumero1 5 ай бұрын

Just bought a new vehicle and it absolutely frightens me that the most important person I'm entrusting my very expensive recent purchase to gets treated like ass. I'd gladly request the same technician every time and even pay a tip to ensure I dont get screwed. Has that ever been a thing in your career?

@7443jan 5 ай бұрын

We have flat rates in Europe for repairs but the professor engineer mechanics always get their full 8 hours pay.

@SR-fm1ft 5 ай бұрын

Why wouldn’t they use gaskets?

@CMAutohaus 5 ай бұрын

Cost savings. No need for extra tooling or part numbers for gaskets

@SR-fm1ft 5 ай бұрын

@@CMAutohaus there’s a need. They just don’t care. And the dealer technician (the car company’s employee) has to pay for their shortcuts. It’s such a cutthroat business especially these days it seems… good on ya for doing good work and shedding light on these things.

@skvltdmedia 2 ай бұрын

Or, you know, don't spend 32k on a car that's not worth more than flat 20, especially w/ GR Corolla being only 4k more and BEING a proper 30k range performance car. on RTV note though, my mate and I were in complete shock when we were addressing leaking cork valve cover gasket on my '52 Studebaker - it was gooped with rtv that didn't even look properly dry, with some strings hanging by the valves and everything. And naturally, the old gasket was hard and crusty.... this job calls for a simple, old-school style cork gasket...

@southpark159753 5 ай бұрын

$900 let alone $1200 is robbery to drop a damn oil pan. At most you have a down pipe, starter and maybe subframe to remove then zip the bolts out..

@CMAutohaus 5 ай бұрын

Shop labor rates here in the Bay Area is $200 - 300/hr. Do the hourly math. Keep in mind $100k /yr income here puts your household as "low income." Perspective based on geography.

@althunder4269 4 ай бұрын

Subaru dealer: We'll fix it even worse... lol.

@MrRasctwa 9 күн бұрын

watching this intelligent young man is like watching a good horror movie, I just want to hide under my blanket with my car... please give us a hint or advise what we can do to avoid that uneducated front men and the kiss ass lazy mechanic or right technician, when we walk into a dealer for work? I drive a mustang with coyote engine... and finally .. Please open your own garage, charge little extra but do the work you can be proud of, I know I would apricate it probably get a brz, if I have to. Rear wheel drive, 6 sp manual transmission and I am IN!... I would love to leave a garage and not wonder if they do the work? or how many short cut he take etc..

@ianbaillie6378 5 ай бұрын

If the dealer charged the car owner $900, why do you keep saying that the tech was paid 1/2 his normal pay rate for this job? He should have received the full pay rate, since it was a paying job, that the customer requested, and agreed to. What am I missing here?