Good communication skills are essential for providing excellent patient care. These 50 practice questions will help you prepare for the CNA examination. The practice questions are based on the categories that are included in the exam. About 8-10% of the questions on your state’s CNA examination will cover the topic of Communication and Interpersonal Skills. This means 5 to 9 questions, depending on how many questions your state requires. The questions are often included in The Role of the Nurse Aide category.
The questions in this Communication and Interpersonal Skills practice test deal with the following topics:
- Active listening skills
- Helping a new resident feel comfortable
- Working with clients from other cultures
- Components of communication
- Assisting clients who are vision and hearing impaired
- Understanding body language
- How to ask good questions
- How to ask open-ended questions
- Understanding body language
- Supporting patients who are grieving
- Conflict resolution
- Understanding nonverbal communication
Each practice question is multiple choice with four answer options. Read the question carefully and select the best answer. Good luck!