Thanks so much for your support!! 😍🥰

Same here. Its such a great grinder, worth every penny

I had two issues with my C40: the 1st one was my fault given the fact that the handle felt of my table and the plastic lid broke. The 2nd was the knob that was no longer held in place as the inner snap-in mechanism was broken. Both problems have been solved by the after sales department of BB coffee company and I received replacing parts free of charge within 2 days. I'm quite impressed by and am happy having bought a highend product of a company focused on customer satisfaction. My thanks go out again to Natalie.

@@thomasreuter1968 Thanks for your understanding and your support Thomas!

Wonderful to read! Thanks for your support!

Asshole coffee.

Hi there Rene, Glad you could get it back to full fitness despite 3 years without cleaning ;). We build them to handle life as a reliable tool, after all! Another great thing about the Nitro Blade steel: it is highly inert and has such a polished surface that it really doesn't take on any flavour. Cleaning the grinder's internals is good for smooth use long-term (as you've demonstrated), but the best thing to clean regularly for coffee flavour is the grounds catcher on the bottom of the grinder. Disassembling the grinder once every 2-4 weeks should be plenty :). Thanks for your support!

Happy to hear! Enjoy your grinder ☺️

@@thomasb8733 we recommend cleaning the grinder at least every 2 weeks. The Nitro Blade burrs are meant to last at least 2 generations - so they will serve you for at least few decades, not months 😉

Thanks so much for your kind words Timothy!

Glad you like it :)!

Only one take ;) - if you know where to hold the glass then it's easy :D... As for tablets/water. With light-medium roasts the coffee oils are generally not a problem. For medium-darker roasts it might be more necessary to use tablets/similar to remove the oils a bit, and then use a brush to clear the grinder of the tablet dust. Water wouldn't harm the insides of the grinder, so long as the bearings weren't soaking in water, but I would rather not use water because it's then necessary to let the grinder dry out, and it might not be good for the wood on the outside. I personally consider it more important to keep the glass clean so the ground coffee isn't mixed with stale coffee grounds. This is easy with water/a dishwasher, and you can use the second glass that comes with the grinder whilst the first one is being washed/drying. Brushing the body and burrs clean is enough for me to keep the grinder running smoothly and my coffee tasting great :). Happy grinding! Joe

I just got my comandante today and gave that a try. It's surprisingly not too hard. It rolls so smooth!

🙏🥰 Thanks for your support!

Thanks for your support! 🥰

Hi Julián! The example that we found and used in this video was ok but not ideal, so we're working on our own solution :). In the meantime, I can also strongly recommend a paintbrush with natural (e.g. horse) hairs, which also does a great job for cleaning the inside! Best, Joe

Hi there Lee! The red ring would be rolled onto the axle after the bottom washer and before you reinsert the burr cone. However, you don't really need it - it's up to you! We stopped including it in 2017 after deciding it was more hindrance than help for regular cleaning. The original idea was to avoid the bottom washer slipping out during disassembly, but we decided it was fiddly to remove and then reassemble after cleaning and caused more work than necessary. If you prefer it, you can keep it, but your grinder doesn't need it either :). Hope that helps!

The FAQs are only talking about 'alignment' when not grinding. The flexibility of the floating cone design means that DURING grinding the forces are spread and the burr cone sits in the optimum position - our laboratory testing during development of our burrs and our long-term testing since then prove that the results are excellent :). You have nothing to worry about! Enjoy your coffee :).

That's great to hear :). Thanks for your support!

Thanks for your support :). The plastic lid is made out of the same special Tritan as the chassis - very robust and stable and food-safe. It is practical to work with in production terms, reduces the weight of the crank, and allows us to match the appearance of the glass at the bottom - a nice touch we think :). Hope that helps explain our reasoning!

Glass would be best

Hello there! Using water isn't really a problem because we only use stainless steel, but it would be necessary to dry your grinder thoroughly, so to be honest it's not something we do very often or at all. A damp cloth to wipe the insides works well, but if you are always dosing and grinding your beans immediately, there's not really anything to worry about in terms of flavour :). It's most important to clean your burr and your Bean Jar, where your ground coffee lands. Thanks for your support!

Hello there! This sounds normal to me :). The *bearing* sits snug, but the washer sits on top. Hope that helps! Best, Joe

What is also very good is the long, thin bottle/pipe brushes that are used to clean reusable straws!

@@ComandanteGrinder Thanks a lot !

@@emerrioadiron293 You're very welcome :).

Yes it is absolutely normal, these parts are not fixed in place ☺️

@@ComandanteGrinder Thank you! Should I apply some force to remove these parts and clean them? Only the axle would pop out on all videos (without the bearing and washer) on KZfaq so I was a bit worried I got a fake c40 😅

@@nobuyukidu94 if you have doubts please send us an email to support@comandante-grinder.com

Your C40 grinder uses only stainless steel - robust and wonderfully food safe. No cheap steel, aluminium, or any metals that could corrode or cause any health issues! The Nitro Blade burr set uses a particularly special stainless steel that is even salt-water stainless, so you really don't have to worry about 1-2 drops of water ;). Enjoy playing around! Best, Joe

@@ComandanteGrinder Thanks for the in depth answer!

Check out our latest video :) - with the Bean Jar Flip, you don't need a funnel :)... kzfaq.info/get/bejne/gc93ZbKLqrHNoqM.html

Hello there! If the axle is sticking a little when you're removing it, it might be due to coffee dust. Once you remove the burr cone and the lower washer, don't be afraid to give the axle a gentle tap with a hammer to get it going through and out of the grinder :). If it also sticks coming out of the other end, it may take the top ball bearing cartridge with it, but this isn't a problem - a tight fit between axle and bearing cartridge is of course good for centricity :). Perhaps give the axle and axle shaft a good clean with the help of compressed air, and try lubricating it lightly with a natural mineral oil :). If you have further problems, you can always reach out to our Support Team via support@comandante-grinder.com :)! Thanks for your support!

Hey there! Yes, we had the same issue with the example we found and used in this video, so we're working on our own solution :). In the meantime, I can also strongly recommend a paintbrush with natural (e.g. horse) hairs, which also does a great job for cleaning the inside! Best, Joe

Hello. Hello. Привет. Where can I get a brush like you have in the video at 1:30 to clean inside. I reviewed all the offers in stores, but I did not find a similar one. Tell me the manufacturer and model name please. Thank you

Hey there and thanks for choosing a Comandante! Actually your grinder is very low maintenance :). We recommend you follow the steps in this video once every couple of weeks or so, just to avoid a buildup of stale coffee dust and keep things running smoothly :). Using a damp cloth to clean the grinder is perfectly fine, but we simply recommend against using excess water, since it would take longer for your grinder to dry out before your next use :). Best, Comandante HQ

Hello there! Our Burr Care Fluid is ideal for general maintenance :). You can use it to occasionally polish and gently lubricate the axle, and it's particularly great for lubricating the join between the crank and your oak knob, in case that starts squeaking! The stainless steel #5 brush included in the set is ideal for polishing the burr and cleaning it of any stubborn coffee oils/dust. Thanks for your support!

Hey there and thanks for your support! The mat is something we had made by friends here in southern Germany for our trade show booths, so I'm afraid they aren't readily available 😇... But perhaps that's something we could change if demand was high enough 😄...

@@ComandanteGrinder I'm sure there will be takers, it looks as well manufactured as the rest of your products. Well, I'll be on the lookout for your new products then 😁. Thank you guys 👊.

@@lordofapplepies9614 Thank you! 🙌

Yes make the mat please I need one !! 🤓

Yes absolutely! All components of Mk3 and Mk4 are totally cross-compatible :). That was very important to us! Thanks for your support :)

Hi there Pawel! You don't have to, no. It's up to you :). I would simply recommend cleaning on a regular basis to ensure everything functions smoothly (coffee dust gets everywhere and builds up otherwise!), just like with any treasured possession you own :). Maintenance makes things easier and nicer to use! The most important and easy thing to clean is the glass that catches the grounds. Since there are 2 in the box, you can wash one whilst you use the other, and change each time :).

Hello there! Please keep your eyes peeled at the dealers listed on our website :). We're sorry that availability is very limited right now! Quite simply, global demand is extreme at the moment and has been for a long time. Most dealers have been sold out for a few weeks since we of course took a production break over the holiday period at the end of 2020. We have been back to normal and very busy in production since the start of the year though, and we've already shipped out a load of grinders to our partners around the world, so you will no doubt see them arriving on shelves very soon :). Thanks for your patience, understanding and support! Best, Joe

Hello there Abdullah! We recommend you take care of the wooden veneer with a natural wax-based wood care treatment, like you can find in our Wood Care Balm (e.g. supremo-kaffee.de/en/equipment/wood-care-balm-set). It helps stop the wood drying out too much and extends its lifetime :). Just like you would take care of other wooden objects you love! The logo is stamped into the wood with heat. It is normal that it fades a little with time, due to sunlight. Vintage look :)... Thanks for your support!

The Burr Care Fluid is not only great for cleaning your burr of coffee dust and oils (in combination with the #5 stainless steel brush), it can also be used for lubricating moving parts like the connection between the wooden knob and the crank, and the steel central axle :).

Hey there Benedetto! Thanks for your support! Your Nitro Blade burr set uses a special stainless steel. Soap and water are absolutely no problem for it! We simply recommend making sure everything is dry before you grind some coffee. Best, Joe

@@ComandanteGrinder Thank you so much 🙂 One last thing. Would you recommend to get comandante burr care fluid kit for less frequent and deeper cleaning or it’s fine to just have the #4 brush?

Hey there @@trinnie5780, using the Burr Care Fluid once in a while for lubricating metal parts (e.g. axle) can be great to keep friction low and reduce wear over time. What it's particularly great for is also lubricating the wooden knob in case it starts squeaking where it attaches to the crank. (check out our KZfaq video about that for more information :)...) Best, Joe

Hi there! How regularly you clean is absolutely just down to personal preference - it's your grinder and it's not going to break due to lack of cleaning, after all! But it's like every tool you might own, regular cleaning and maintenance helps it to function more smoothly :). The Nitro Blade burr is actually aroma neutral so for cup quality the most important thing is actually just to use a clean Bean Jar on the bottom of the grinder and brush the burr exit between uses. I tend to clean my grinder about once a week, but always use a clean Bean Jar, for example :). In any case, it only takes a couple of minutes and is very satisfying! Thanks for your support! Best, Joe

@@ComandanteGrinder thank you for the answer 😊 since you said it's satisfying, I will clean it today 😀

Hello there, it might just need a little encouragement (a firm but gentle push). Please send our Support Team an email and they will be able to share some useful tips with you :). support@comandante-grinder.com Thanks for your support!

Hi there Wouter! Glad it helped! We actually stopped including the rubber O-rings in our grinders back in 2017. Whilst practical for holding the bottom washer in place during disassembly, it is actually unnecessary for the grinder's function. We decided it was too fiddly and removed it. If you would like to include it, simply add it to the bottom of the axle after the bottom washer is in place, and then push the cone (with spring) into place, and close the burrs using the grind adjustment dial :). Hope that helps!

Hi there and thanks for your feedback! What would you like to know about the bearings or other parts? Re: burr cone >>> we pair burr cones and rings for a perfect fit at Comandante HQ, so we don't send out burr cones individually. If a burr ever needed replacing, it's something we'd do in house to ensure perfect calibration and assembly :). You can reach out to our support team any time at support@comandante-grinder.com :). All the best from Munich!

Hey there! Not sure this is the answer you were hoping for, but we would always recommend you try it out and see what works best for you :)... That way you can decide if you A) notice a marked difference and b) whether any difference is enough to motivate you to clean your grinder between each use. Good to know: your Nitro Blade burr set is made with a special steel, and thanks to the finishing touches we make to every burr, the surface is highly inert and aroma neutral. Often, it's enough to purge (grind and discard) 2-3 beans of the new coffee to 'clean' the burr. I like to use a clean Bean Jar every time to avoid any 'contamination' of stale coffee, which is easy thanks to there being two Bean Jars with every grinder :). Hope that helps! Best, Joe

@@ComandanteGrinder fantastic answer. Thanks! :)

@@theheadchef856 😊👍

Hello there! Sorry for the delayed reply. Has your grinder dried out in the meantime or are you still experiencing issues? (And just to be sure: it's not static charge due to cold winter temperatures either?) If you're still experiencing issues, please drop our Support Team and email at support@comandante-grinder.com :)

Hi there Dmitry, please don't worry - no risk to your grinder at all :). It simply works much more smoothly with the washers inserted correctly :). Best, Joe

Hello there! Thanks for choosing Comandante :). We recommend using something to hook out the bearing cartridge, and you should easily be able to remove the washer :). Then you can reassemble it in the correct order, with the bearing cartridge first in its correct location in the polymer engine chassis, then washer, then axle :). Best, Joe

You can use any small bottle brush. They are available in most hardware and home utensils shops ☺️

Hello there! Yes it is - made for us by a friend in the south of Germany :). I'm afraid we don't sell them though - we just have a few for our demonstrations :). Thanks for your support!

Thanks 🙌☺️!

Die Kugellager können beliebig eingesetzt werden :). Nur bei den Unterlegscheiben soll man darauf achten, in welche Richtung (und Reihenfolge) man sie einsetzt :). Danke für due Unterstützung!

Oh no! So sorry about that Pål. Of course we can sort you out with a replacement crank to fix the problem :). Please contact our Support Team via support@comandante-grinder.com with a photo of the issue/grinder, plus your delivery details :). We'll take care of you! Best, Joe

Hi there Paweł! Thanks for your support :). This location doesn't really need regular lubrication, although it can help for easy dis-/reassembly :). If the oil there wasn't oil you put there, it could just be a little bit of grease coming out of the cartridge bearings. This isn't anything to worry about at all :). No oil would come into contact with your coffee beans, and it would only help to keep that location nicely lubricated anyway - never a bad thing for moving metal parts! Best, Joe

Hi there! Thanks for your support! Nothing wrong with grinding on the table really, if that's how you find it easier :). I think most people would prefer to keep it in the air, at about chest height, which is actually really ergonomic :). (It's best to hold the wooden body of the grinder, rather than the bottom where the glass is). If anything, this avoids scratching your work-surface with the bottom of the glass :D... One advantage of grinding on the table is that it keeps the grinder perfectly vertical, which is good for a consistent grind!

This depends on the model that you have :). Some have a clear cover, some have a smoked cover :).

Hello there! We actually have a Wood Care Set available in some countries too :). Where are you based? I could link you to the best source for it :). Thanks for your support!

@@ComandanteGrinder I'm based from the Philippines. Thanks!

@@erceljohnuy665 I would recommend reaching out to our Philippines partners >>> thevault.ph

The burr will be cleaner, i.e. there's no coffee dust in the way. That could have this effect, I imagine :).

Hello there! Nothing to worry about -- your Nitro Blade burr is even salt-water stainless. Water is no problem :). Only users of our limited edition C40 with the Ironheart burr (carbon steel) should ensure their burr stays dry. Thanks for your support!

@@ComandanteGrinder Thanks for the answer. Your company makes realy great product. It allows people to taste a good coffee at home every day with same quality brewing (sometimes even better) as in the cafe :)

Found the answer: - The red O-ring is a non-essential feature, designed to hold the lower washer in place during disassembly. - Note: the red o-ring is no longer installed in any of the latest production models. We found that the grinders worked better without it. If your grinder didn’t come with one, there’s nothing to worry about!

@@DZEYCO Thanks for your support! :)

Hello there! Thanks for your comment :). That's perhaps a slight misunderstanding or not totally clear in our video, because water is absolutely no problem for the Nitro Blade burr. It is a very special stainless steel that is even saltwater stainless! So feel free to use RDT with no worries :). Because the Nitro Blade steel is chemically highly inert, it avoids premature oxidation of your coffee beans and helps preserve complex flavour and sensory characteristics. It also means that it doesn't take on any flavour from coffees and therefore doesn't impart those flavours on the next one. Because of this, the burr doesn't really need to be cleaned too often, unless one is using more oily coffees. Then you can wash the burr or use grinder cleaning products to remove stale coffee oils that get too obvious. I like to wash my glass each time because every grinder has two glasses and I can switch between the two. But I only brush my burr because then I don't need to worry about drying it out before grinding my next dose of coffee :). I hope that helps! Best, Joe

@@ComandanteGrinder Oh that's dope! Thank you very much for this precise and complete answer, that's exactly the info I needed and even more! It's stunning to know it's even saltwater stainless wow! I received my grinder this morning so I'll be happy to use the RDT with it next morning! Hats off to you guys!

Hi there! Please don't worry :). The odd mistake like this won't damage your grinder! Thanks for your support and happy grinding :).

@@ComandanteGrinder Thanks, phew :)

Please make sure that you insert the top washer *before* you insert the axle, otherwise the burrs can't close. Is that what you mean?

Sorry to hear about the washer! I don’t think it will cause you any problems in the meantime :). I assume it was probably the bottom washer that you lost? In any case, if you only have one washer, it’s better to use it at the top, between the axle and the top bearing. That way, you can at least find click zero :). Your grind settings might be slightly affected, but you will be able to use your grinder until you receive the spares :). Thanks for your support!

Hey there and thanks so much for your support! Glad to hear that the video is helpful :). Our partners like Specialty Turkish coffee (www.specialtyturkishcoffee.com/product-category/comandante-grinder/) or DoubleShot (www.doubleshotcoffee.com/search?type=product&q=comandante) should be able to help you :). Best regards from Munich!

@@ComandanteGrinder And where to find the cylindrical brush?

Hello there, we doubt that'll be a problem :). If you ever have an issue, make sure to reach out to our Support Team and support@comandante-grinder.com so that we can help :). Thanks for your support!

Hello there and thanks for your support! We haven't noticed any issues with this in 5+ years :). Cleaning once every week or two is more than enough to keep things running smoothly! You might want to simply keep the glass clean to make sure your coffee is tasting fresh :).

Hi there Joel! It's something we're working on ;)... Watch this space!

Austin Kindig I’ve been trying to find that same brush too. I luck. You?

@@Whatyoutakinbout @AustinKindig, We're working on taking that prototype into full production :)... In the meantime, we would recommend an old toothbrush for getting inside the grinder!

Hi there Edvardas! Sorry for the late reply! Please contact our support@comandante-grinder.com address with a photo of your grinder and we'll make sure you get a replacement part :). Thanks for your support!

Comandante Grinder I already got that sorted out, thank you!!!

@@MangoTheRetriever Glad to hear it :). Thanks for your support!

Hello there! No, we stopped including these in 2017 :). Many still use them, so we didn't want to delete it from existence, so to speak :D... There's a mention about it in the FAQs on our site :). Thanks for your support!

There's no difference ☺️

@@ComandanteGrinder That means don't need to be worried about installation direction right?It makes my friend confused.~~

@@EvianD-ce4ww the spring's orientation doesn't matter, just the orientation of the washer discs. It's quite nicely explained in the video ☺️

Hi there Ross, it sounds like unfortunately you might need a spare part to get your grinder back to full health :(. We'll organise that for you of course! Please send a photo of the issue and your delivery address to our Support Team > support@comandante-grinder.com We'll look after you :)

Thanks for your support Carl! :)

Yes, this is normal. Coffee oils will still maintain contact with surfaces if just brushed clean. Firstly, don't worry about this affecting the taste of your coffee, since if you're single dosing, the beans will only be in the chamber for a short amount of time. More important is to keep the Bean Jar on the bottom of the grinder clean and to brush the burr exit clear of dust - you can switch between the two glasses and clean them between uses :). If you want to try and remove the aroma, then perhaps you might want to try grinding some grinder cleaning tablets before following the steps in this video, or using kitchen paper / cloths to clean and wipe the internal surfaces. You can even use a small amount of a natural / food safe cleaning agent and wipe it all clean -- no risk to the components in the grinder (all stainless steel and food safe polymer - no aluminium or cheap plastics ;).) Thanks for your support!

​@@ComandanteGrinder Thanks, I don't need to clean the aroma but I had a paranoia of not cleaning it properly and rust the burr or having some rotten coffee in it. Now I am having a paranoia of not drying the body properly with tissue that I cleaned up with a clean and moist toothbrush that have amount of water that shouldn't matter. Anyways, the result of the coffee was always drinkable no matter how much I failed the brewing. I am loving this product so far.

@@tippykaffu4047 Your Nitro Blade burr is made with a super special stainless steel - no risk of rust at all! Relax and enjoy your coffee :).

Thanks for your support!

Hey there and thanks for your support! Cleaning it every couple of weeks would be great for ensuring that everything runs smoothly :). You can relax but just take good care of it like you would everything you love :)... Your Nitro Blade burrs are made with a very special stainless steel that has a super clean surface and is also aroma neutral, so in terms of coffee flavour it's really enough to purge a few beans and make sure you're using a clean glass to ensure fresh coffee flavour :). Best regards from Munich!

Nice one Luis! Thanks for your support! 😊👍

Hi Bobby! Our friends at The DoubleShot have it on stock :) > www.doubleshotcoffee.com/products/burr-care-kit?_pos=1&_sid=79a0b8bcd&_ss=r

Pierre Racine you should be able to hook it out easily enough with the axle, or tap it out into your hand :)...

Comandante Grinder thanks a lot ! I can’t seem to take it off... i took a picture of it if it can help identify the problem B

@@pierreracine8838 Hi there Pierre, did you send the photo to our support@comandante-grinder.com team already :)?

Hi there! No problem really :). But if you want to get them out to give everything a clean you can surely hook them out using the axle or if you tap your grinder down into your other hand hard enough :). Thanks so much for your support and happy grinding!!

@@ComandanteGrinder that's great cheers guys. really appreciate your help :)

@@leech-myster-funk2677 Always! :)

Hi Bas, perhaps this will help: kzfaq.info/get/bejne/ZtGkg9N-0bbHg2Q.html If not, please send our Support Team an email to support@comandante-grinder.com :)

@@ComandanteGrinder nice, that worked! I wasn't sure whether I could apply more force but apparently I could. Thanks for the swift reply.

Hello there Janice! I wonder if you were missing the top washer when you reassembled it? If the top washer isn't inserted *before* the axle, then the axle sits lower and it's not possible to close the burr to click zero. At fine settings it is very normal for there to be contact of the burrs. Your grinder has no alignment problem :). Our burr cone in the middle has been built as a “floating cone”. Unlike some other grinders, the cone has flexibility on the axle. Without load (when the grinder is empty) you are able to move the cone on the axle. As soon as you grind coffee, the cone follows the centricity of the axle and the burr ring, and you can trust your C40 grinder to provide you with a wonderfully even grind distribution :). Your grinder is very robust and will not be damaged by the normal disassembly that you've described :). The blue bearings are not fixed so they can come out of place, but that's ok. When you correctly reassemble the grinder again, they will be held in the correct position :). Best regards from Comandante HQ and thanks for your support! Joe

Thanks Joe for getting back to me. I'm glad I didn't damage it :) But just so you know, the washer has always been inserted before the axle. I'm not sure how sometimes the dial would turn normally after reassembly and other times it wouldn't turn and had to be reassembled several times (same procedure every time) before I could get it turned again. Do you know what could have caused this problem? Thanks.

@@janicewon1718 Hi there :). If you remove the axle from the grinder, is it easy to screw the grind dial onto it all the way, without any kind of obstruction or so on? If that works as normal, please send me an email to info@comandante-grinder.com - I have one other thing to troubleshoot but would need to send you a photo explanation :). Thanks!

@@ComandanteGrinder Hello! Yes, it was effortless and I just sent an email referencing this conversation. Thanks for your help!

Hi Bruno! Probably you need to wipe the inside of the grinder clean to remove coffee oils that may have built up over time :). If the burr and Bean Jar are both clean, you don't really need to worry about any kind of flavour contamination though -- just dose and grind beans fresh from the bag each time :).

Hello there! This can happen if the fitting between axle and bearing are particularly tight - especially if there is a little coffee dust between them, and if the axle is pulled out at a very slight angle. But it's not an issue. (We don't glue the bearings in place, they are simply pushed into position and then held there perfectly when the grinder is assembled). Perhaps you'd like to check that the axle and the axle shaft are clear of coffee dust (compressed air or a thin brush like you'd use for tubes or straws can help!), give the axle a little rub with some abrasive fleece and/or very slightly lubricate the axle with some natural mineral oil. The important thing is just not to use too much force when reinserting the axle, and insert it nice and straight :). I hope that helps! If you have any further issues, feel free to send our Support Team an email to support@comandante-grinder.com

Solved.... thanks alott

Hi there and sorry for the delayed reply! Try gently tapping it through with a hammer or similar :). Sometimes if there's a load of coffee dust in there, it can catch a bit. Once it's out you can give it a clean and polish the axle and if you keep having issues, please contact our Support Team via support@comandante-grinder.com :)

@ariskirwanto6310 There are two easy ways to fix the issue: - use a hairdryer and blow warm air on the jar for a few minutes, or - put the grinder in the freezer for max. 8 minutes.

I have try it but it still stuck

Thanks Pablo!

This is a bottle brush. We are working on a similar solution ;). We also recommend an old toothbrush or a paintbrush for cleaning inside the grinder :).

​@@ComandanteGrinder Hopefully that would not cost so much :D

@@gonacts We always try to find the most sustainable compromise between production quality and affordability :). It won't cost much :).

@@ComandanteGrinder any news on the brush? :)

Hello @@albertonb , we have been super super busy trying to meet the global demand for our grinders, so unfortunately we had to prioritise! The project is not dead though ;). Thanks for your support! Joe

Guten Tag Maurice und danke für die Unterstützung! Gute Nachricht: was du beschreibst klingt total normal :). Die Konstruktion haben wir so ausgelegt, dass der Konus / Kegel „schwimmend“ montiert wird. Das heißt, dass er im unbelasteten Zustand in Bezug auf die Längsachse hin und her bewegt werden kann und elastisch auf der Achse sitzt. Wir haben diese Konstruktion gewählt, weil sie einige wertvolle Vorteile für Mahlergebnis und Bedienung bringt. Unsere Tests im Labor beweisen das auch. Im leeren Zustand, also wenn die Mühle nicht arbeitet, kann sich der Konus wegen seiner elastischen Montage etwas auf die eine oder andere Seite legen. Man muss sich also keine Sorgen machen - das was man sieht ist kein Fehler. Man kann den Konus im leeren Zustand leicht hin und her bewegen. Die Zentrizität der Achsenführung wird dadurch nicht tangiert. Beim eigentlichen Mahlvorgang, also unter Last, richtet sich der Konus aus und arbeitet perfekt. Die Befürchtung, dass durch diese elastische Konus-Aufhängung das Mahlverhalten oder die Partikelverteilung ungünstig beeinflusst wird, ist wirklich unbegründet. Im Gegenteil, das was die Comandante ausmacht, ist unter anderem gerade diese elastische Konstruktion. Viele Grüße aus Unterhaching, Joe

Ah sorry, und zum Mahlgut: Röstkaffee ist sehr zerbrechlich und splittert nie perfekt homogenen auseinander. Eine Verteilung der Partikelgröße ist also völlig normal: jedes Brechen erzeugt etwas Feinstaub und gröbere Stücke können auch (weil nicht rund) durch den Spalt im Mahlwerk fallen. Das heißt: wenn ich mit meiner C40 Mühle z.B. 750µm als Zielgröße habe, wird die Mehrheit der Partikeln sehr nah dran liegen, aber ich werde auch viele Partikeln in anderen Größen haben. Zu viele von diesen anderen Partikeln könnte die Extraktion negativ beeinflüssen. Aber die *richtige* Menge tragen zu einem tollen, komplexen Geschmack in der Tasse bei. Eine *exzellente* Partikelverteilung - wie beim Nitro Blade Mahlwerk - ist wie beim Musik Hören, mit einem gut-eingestellten Equalizer. Fazit: man kann das Nitro Blade Mahlwerk zu 100% vertrauen. Es gilt: Kaffee machen, abschmecken, adjustieren, und wiederholen, bis man seine *eigene* Lieblingseinstellung für den Kaffee/die Brühmethode gefunden hat :).

Guten Tag liebes Comandante Team. Erstmal danke für die schnelle und vorallem ausführliche Antwort! Dass das Verhalten vom Konus so gewollt ist war mir nicht bekannt. Daher auch gleich die Sorge dass vielleicht etwas nicht stimmt... Aber das Gegenteil ist der Fall und im Nachhinein auch für mich plausibel. Auf jeden Fall danke für die Mühe und Aufklärung. PS, Vielleicht wäre das Thema ja eine coole Idee als "Infovideo" zur Erklärung an die Verbraucher :)

Danke @@mauricedorausch3699 !

Hello there! Thanks for your message :). In our laboratory we are continually testing the performance of new and old grinders and up until now we haven't seen any reduction in performance despite very heavy use. We are sure that your C40 Nitro Blade grinder will offer you world class performance for a very very long time :). Thanks for your support!

@@ComandanteGrinder glad to hear that. Thanks 😀😀

Hi there Martin, it depends a bit on how much you're using your grinder. We like to do a disassembly 2-4 times a month to be sure that everything will run smoothly and old coffee dust won't build up too much. More important for the cup quality would be to regularly clean the bean jar you're using on the grinder - you can swap between the clear and the dark glass after each use whilst you clean the other, for example :). Best, Joe

Yes, no problem :). I would still recommend disassembling the grinder in order to remove the Grindz dust before you make your next coffee :).

Yes for sure. It would be best to use them before then following the disassembly steps in this video to clear the parts of residue/dust.

For Nitro Blade burrs, yes it is safe. They are stainless steel and will have no issues :). We recommend against it for Ironheart users, since those burrs are made of Carbon Steel (not stainless). Have fun experimenting!

Thanks!

🙌☺️

You are very welcome :).

Your Nitro Blade burr is made with a very special and particularly high quality stainless steel that is even salt-water stainless. A few droplets of water are no cause for concern whatsoever for the burr or the other grinder parts - all stainless steel and food safe high-performance polymer :). Thanks for your support!

@@ComandanteGrinder 👋 thanks for very prompt reply! While Cleaning I have noticed that the ball bearings felt out from their place - is it normal? :)

@@teeranopsermsenaboon877 We don't use glue, because it's not necessary :). Simply reassemble as normal and everything will be held correctly in place. Thanks for your support!

@@ComandanteGrinder nice and easy!

Yes they are ☺️

@@ComandanteGrinder thanks

There's a brief text version in the FAQs on our website :). Follow the link in the video description above and see the 'General Use' section :). Thanks for your support!

Our #4 Brush is available from many Comandante retailers. Check the list on our website to find one near you or drop us an email to info@comandante-grinder.com with your location and what you're after and we can help track one down for you :).

To be honest with you, I’ve never tried that before, because I’ve never felt the need to ;). The risk would be damaging the wood and also the ball bearings. The steel itself wouldn’t have any issues. If you want to try it, it’s at your own risk. Otherwise, I like to just use a damp cloth on the inside (and then allow everything to dry) if I really want to deep clean :)… The more important thing in terms of coffee taste is to keep the Bean Jar (glass) at the bottom clean ;)!

@@ComandanteGrinder Is the spring also stainless steel?

@@truskawka8536 Yes :)

@@ComandanteGrinder But the ball bearings are not stainless steel?

@@truskawka8536 Yes they are, but you would risk negatively affecting the lubrication in the sealed bearing cartridges.

:) Thanks for your support!