How to Fix Ink Cartridge Not Recognized by Your Printer

Рет қаралды 276,556

Күн бұрын

This video is having some useful tips on how to fix ink cartridge not recognized by your printer. It includes how to bypass HP printer cartridge error, how to override Epson ink cartridge not recognized, how to fix Canon printer not recognizing new ink cartridge and how to fix Brother printer cannot detect ink. If your printer is having non recognition issue, this video will be the best resource you can find online.
0:21 - Why is my printer not recognizing ink?
0:47 - Reasons why your new ink cartridge isn't working properly
1:35 - Common error messages at your printer
2:41 - Tip #1 - Resetting the printer's memory
4:24 - Tip #2 - Cleaning the metal contacts of the printer and ink cartridges
6:13 - Tips to avoid cartridge non-recognition issue
Wanna get more details? Please check www.compandsave.com/how-to-fi...
Resources to disable or downgrade HP / Epson printer firmware.
www.compandsave.com/hp-printe...
www.compandsave.com/how-to-di...
www.compandsave.com/epson-pri...

Пікірлер: 123

@TreyBonk Жыл бұрын

Been trying to get my printer to detect my black ink cartridge and I’m about to throw the printer into the wall

@leelorence2243 Жыл бұрын

What did you wind up doing to fix it?

@leelorence2243 Жыл бұрын

I have the same problem. The cartridge is built different from the other color ones.

@YouTubeChannel-nf2nw Жыл бұрын

Same here

@perfektharmony Жыл бұрын

SAME! Have you gotten it to work yet? Mine is also the black and ive tried damn near EVERYTHING.

@YouTubeChannel-nf2nw Жыл бұрын

@@perfektharmony I had to buy the official Epson brand ink and it worked. It's dumb, but it works I guess.

@scottishscribe2293 Жыл бұрын

There are few things in this world I hate more than printers. Every printer of every brand that I have ever owned have been nothing but a source concentrated rage and frustration. Why haven't they figured out the design of printers after all these years? It must be deliberate.

@kurtislowe2008 11 ай бұрын

I have never agreed more with 4 sentences in my entire life. I am in the tech world and printers are worse than literally any electronic and my rage knows no bounds with them. Can put a man on the moon but cant make a decent printer.

@cheesey712 4 ай бұрын

My goodness! So agree with everyone here, they are the most frustrating POS out there. It seems like pure control because the money is only in supplies, not the hardware. So, there is going to be a major break point in those adjacent items.

@deepconnection1169 Жыл бұрын

Very helpful. Thank you. Totally cleared up the issue I was having with my Bluetooth printer. Saved me a lot of time.Thanks again 😊

@dimmisg 4 ай бұрын

I had to make this comment. My Epson XP-530 that I have operating for more than 7 years, just today had this issue with the ink cartridge. I followed step by step all the directions of the video and just before I lost hope, after cleaning the contacts, it worked! Thank you!

@ruthkidson7470 Жыл бұрын

Thank you. It took me all morning to fix the wretched thing but, thanks to your advice, I was able to do so.

@kimowens9968 6 ай бұрын

Thank you so much from UK after spending last 2 hours trying to get my Canon printer to recognise new cartridge, came across your vid and its WORKED 🤩🥰Thank you again

@dingdonglouie 11 ай бұрын

just did a normal update to my printer and now that shit doesnt recognize my ink

@annafuentes4586 10 ай бұрын

Thank you. This did not work for mine. Glad you were available to help.

@booboogaloo2152 11 ай бұрын

Thank you so much! Your guidance helped my Brother printer to accept the generic cartridges without a hitch. And my spouse was smitten by your very attractive self.

@KaSandra72 10 ай бұрын

Almost a year later and this video saved my LIFE. I had tried for at least an hour to get my cartridges to read. I went with the removing cartridges, turning printer off, unplugging and walking away. While the cartridges were out I also cleaned off their chips and the contact points of the printers with alcohol and a microfiber cloth. Came back maybe 30 minutes later and cartridges were being recognized again --- well black and cyan had the exclamation point, the cyan was reading as OEM and the magenta still had the X but I used a chip resetter and re-installed and bingo it was recognized also.

@Imoimo976 3 ай бұрын

Thanks - fixed my ink issue 🎉

@ctwatcher 7 ай бұрын

You helped me fix mine. TY

@honeydip820 11 ай бұрын

That scene in Office Space will forever be relevant. 🤣

@boomerblue1423 10 ай бұрын

I have literally done that.

@vilmaalexandri4354 Жыл бұрын

It worked for Hp 82 black cartridge ,thank you so much !😄

@HarringJess 2 ай бұрын

Thank you for this video! At 3:23 the issue was immediately resolved ❤

@swaguilar1337 Жыл бұрын

The description says it includes "how to override Epson ink cartridge not recognized" but that is not the case. I followed all the steps on downgrading the firmware version also, but that did not fix it either.

@mariekramer9844 Жыл бұрын

I have replaced the black cartridge with new official epson cartridges twice and it still won't recognize the cartridge. These new cartridges have new status monitor messages. How do I override the status monitor messages?

@Fari-100 10 ай бұрын

Um...excuse me, but step 5? Plug it in but don't turn it on? How than do I install the new cartridges when the print head is not in position? Because the printer is not on 🤷🏽‍♂️

@icedfullmoon1573 7 ай бұрын

Make sure it's alrdy in position before you turn it off.

@Bunnybubbles Жыл бұрын

Thanks! This helped me out.

@gaildigirolamo8556 Жыл бұрын

Is it only the black one that doesn't work after replacement? Do the colors work after they have been replaced but just not the black?

@alphaomega7891 4 ай бұрын

I suspect you've been using inkjet printers; I had one years ago, died once under warranty, they repaired it, & it worked for almost another month. GOODBYE inkjet printers. Since then, nothing but HP Laser Printers. Swap in a new toner cartridge, and you've also replaced most common wear parts of the printer. A dream come true.

@RogerDDog Жыл бұрын

Third party cartridges aren't working simply because the printer company (an oriental company) has told its machines not to recognise them. The block comes down the line straight into your machine via Internet (what a useful device) It didn't before, yet they still made billions, but why now. They are following Adobe's lead with Photoshop, killing off the inspiration of those who cannot afford their costly software and by milking those who can't afford their $10,000 a gallon ink supplies. Suddenly this year these vast wealthy companies are sending those who can't afford their exorbitant prices, to the wall. Its a block to those on a budget, many inspired writers and artists who just can't afford their exorbitant prices. Its the death of inspiration!

@RogerDDog Жыл бұрын

Like the rest of humanity I can't afford their ****ing INK either!

@fernand474 Жыл бұрын

thx

@heavenlyhell13 Жыл бұрын

Of your using generic brand. DO NOT do the updates.. now my printer is stuck and unusable until in out branded ink in it. Which I'm sure is there purpose for these updates.

@dantran6190 Жыл бұрын

One thing I tried that worked: Turn off, take out all cartridges, turn on and replace them all desired cartridges (including the new one) when it's prompted.

@isuckatthisgame 6 ай бұрын

4:09 I cannot add new cartrige while my printer is turned off. I have to turn it on, and then add new cartrige.

@rayrainer985 Жыл бұрын

Finally, if all else fails throw it out and quit wasting money on it.

@philipfm Жыл бұрын

I have restarted, removed and replaced the cartridges several times on my HP printer. When I try to print I get error code 04358A98 which completely locks up the machine then I have to unplug it. Then I get “Cartridges are not communicating with the printer “ I try to bypass it but it comes back.

@iserod2206 Жыл бұрын

Unfortunately can't really try any of these steps bec my ink holders moves into an out of reach area every time it loses power😒

@honeydip820 11 ай бұрын

I had to turn mine off when the ink cartridge was in "replace ink" position. It still didn't work, b/c I think mine is giving me the error messages when the cartridges are nearly out of ink. I'm already shopping for a new one since this is the 2nd time it's happened.

@kieran96cfc50 Жыл бұрын

my cartridges are only about 3 months old and my printer is only 3 months old but I only used them for the 1st couple weeks and havent used them for just over 2 months now it says black cartridge isnt installed correctly

@marciaernst3885 Жыл бұрын

We hadn't used our printer for a couple of years, no matter how long the ink dries up. I bought a $10 kit online. Make sure to carefully put all cartridges in a sealed plastic bag first! Directions show you how to put paper towels inside printer to catch water for each nozzle. You put clean water in a syringe, attach a tube to a nozzle & squirt water in. I ended up leaving a damp paper towel over the nozzles all night and closed the printer. Wipe the bottoms of the cartridges with warm water on a paper towel, then insert them back in and give it a try. Mine worked. Follow the directions on the box!

@nickbowd 8 ай бұрын

We’ve sent a rover to mars. You would think we’d know how to make a printer that is easy to use.

@sararastegar2333 11 ай бұрын

hI, i unpacked my WF-7210 PRINTER AND FOLLOWED THE instructions to insert the sublimation ink cartridges. But the printer is giving me an error that does not recognize the cartridge. What can I do please help me.

@CompAndSave 11 ай бұрын

If your printer is new and it does not recognize by the original ink, it is better to contact the manufacturer or merchant for support.

@stanleysiu168 10 ай бұрын

please add captured video to reset printer, especially HP 7410 all-in-one, talking is missleading, i think I followed it right. procedure might different on each printer.

@ChrisM-wv4gs 8 ай бұрын

i have a cannon and use official cannon ink. It just suddenly told me it cant print because it doesn't recognize the color ink cartridge. Printed just fine a week ago with the same cartridges installed

@LoireValleyChateaux Жыл бұрын

I understand devices are available that convince Epson printers that 3rd party cartridges that manufacture ink for Epson (at half the price) are Kosher...

@petercutting6126 9 ай бұрын

Where can I buy this product Kosher? Nobody has heard of it in town.

@LoireValleyChateaux 9 ай бұрын

@@petercutting6126 What part of the Appalachian Mtns do you reside? When the leaves fall make a large bonfire in your township & we'll fly over, tip & wave. ❤️🙏

@marthazaragoza2425 Жыл бұрын

I did all your recommendations and nothing helped with erasing the memory to recognize non HP cartridges being used

@morningraindrops 3 ай бұрын

Were you able to get your printer to work? I'm having the same problem.

@JamesMiller-lq5rd 2 ай бұрын

HP8600 HP Black ran out. Replaced with New non Expired HP Black Cart. Tells me its damaged? Tried just about everything on the Web. Even went out and bought all 4 new HP Carts... Now It says all are damaged?????

@Capris9x 11 ай бұрын

I have an Epson Expression XP-7100 and I decided to try 3rd party cartridges (410XL). I installed the 3 colors with it and it doesn't tell me that the printer doesn't recognize them, however it simply won't print the ink at all. The only thing that shows up on a print test is black. Very frustrating. I tried running the printer ink head cleaning or whatever it's called and it didn't do anything. Anyone else was able to fix this issue with 3rd party cartridges???

@CompAndSave 11 ай бұрын

It is possible that the print head is clogged or the tape at vent hole is not removed. Please follow the steps at our another video to see if it helps. kzfaq.info/get/bejne/l52EerSCppqWfIk.html

@fastsigns637 7 ай бұрын

I had this issue. I was so frustrated. Head clean, head clean, head clean... no changes. I work with high-end commercial printers for the sign industry. Why couldn't I get my dinky desktop printer to work!? Operator error. Turns out I forgot to remove the tape. It was somewhat of a humbling moment.

@marqueshofstad4084 Жыл бұрын

did firmware update for WF 3820 , yes i am using after market cartridges. and now it wont recognize ink cartrige..........Hate epson....

@CompAndSave Жыл бұрын

You can try to download the older version of firmware installation package to downgrade the firmware at your printer. For details, please check our page www.compandsave.com/epson-printer-firmware-reset-downgrade

@marqueshofstad4084 Жыл бұрын

Don’t have the same buttons as the printer in your video

@MerissaM83 Жыл бұрын

I'm in the same boat as you. My Epson 2850 is now bricked and won't let me even get back to the main menu to try anything. It's won't go past the ink error screen.

@marqueshofstad4084 Жыл бұрын

@@MerissaM83 sheesh… yeah I had too go buy the Epson brand cartridges.. then it went back to normal operation.. try that if your still using 3rd party ink

@marqueshofstad4084 Жыл бұрын

@@MerissaM83 and a computer shop said that wouldn’t work lol.. hope this helps

@gregoryn7258 2 ай бұрын

I have MFC-J497DW tried all your methods and still yellow message:Cannot Detect Ink.I don't use genuine cartridges but everything was always OK. I didn't use that printer for 2 months and noticed that one color doesn't print properly, i performed Head Cleaning and also downloaded and installed "improved" program ( Y17A_C2_UWC_PP-usa-inst-F2.EXE) and then all Cannot Detect Ink problem started. Can you help me, please?

@CompAndSave 2 ай бұрын

Is "improved program" a firmware update? If no, you can try uninstall the program to see if it works.

@gregoryn7258 2 ай бұрын

@@CompAndSave No, it doesn't work. I Unplugged the printer for 2 days, removed all ( think) files with a name Brother from my computer, plugged it back and still the same massage "Cannot detect ink" on all cartridges! I can attach the picture of the the display ( but I think i cannot in the reply). I haven't had that kind of problems using Brother printers. What should I do before smashing it into pieces....

@CompAndSave 2 ай бұрын

@@gregoryn7258 Did you try reset the printer to original factory setting? If it still does not work, you may contact Brother support to help.

@gregoryn7258 2 ай бұрын

@@CompAndSave i did reset and still the same😦

@lorireliford5723 Жыл бұрын

have did everything here printer still giving blank pages

@brockjensen9345 11 ай бұрын

your heads may be clogged

@PatchyGroundFog Ай бұрын

My printer was working yesterday. The black just wasn't printing. So I cleaned the heads a few times. It was a fairly new cartridge so it has ink. Now I get a "can't detect the cartridge" error. I can't get to Home or maintenance. I've ordered a new epson cartridge. But does anyone think the printer might be dead? Epson NX430. I've had it for years, but has always worked great. I've always used OEM cartridges. But itbis sometimes days between when I use it. Cleaning has always fixed it.

@FireMrshlBill Ай бұрын

My Epson printer constantly stops recognizing cartridges for no reason. Have had it stop recognizing brand new cartridges just after a few prints. The last time I barely printed anything, just did the head cleaning a few times and it stopped. Its been doing it for years, I can't remember the last time a cartridge actually got to being out of ink, happens with both OEM and 3rd party ink. Will never buy another Epson product again. I can't trust them.

@JacePerry 4 ай бұрын

Does not work for Epson XP-7100.

@sabrinaseacrist5308 Жыл бұрын

just keep replacing the Epson cartridges because 80.0 is affordable to all. (sarcasm) I find that Epson has issues with refurbished cartridges period.

@thatonebeone Жыл бұрын

yeah same its trash ..all printers are like this... all about making that money on ink.. can buy a new printer for the cost of the ink... some printers come with ink so just buy a new printer lol

@davefaust11 11 ай бұрын

None of this works now.. new firmware won’t allow 3rd party ink cartridges.. tried a couple new ones then bought a more expensive Epson brand and worked perfectly.

@PhilipMarcYT 10 ай бұрын

DRM

@patgabriesheski5272 4 ай бұрын

I can't get my black cartridge out, I pull the tab in the back bit it won't come out

@VictoriaSoileau 11 ай бұрын

I looked on my app. Said ink cartridges aren't compatible 😑. Least my printer is cleaned

@SallyHardwick-rn1tf 9 ай бұрын

I'll print at the library. .......it at least is reliable.

@roykaldahl5292 Жыл бұрын

All my cartridges quit working and we're new ##

@yasina63 Жыл бұрын

Wow, well pronounced.

@b00gyman1 3 ай бұрын

I appreciate that this video is trying to help but who the f* still keeps used ink cartridges? 3:10

@Arctic_Amy 27 күн бұрын

None of these things worked for me. I'll never buy an HP printer again but it looks like others are bad like this also.

@toriwiley3372 6 ай бұрын

So how do you get the printer cartridge cradle to move out from the right side when the power still has to be off, you forgot that step 😢

@martinpnolascoable 4 ай бұрын

I have the same problem, you can't re install them,🤣😂

@jclenahan 2 ай бұрын

wf 3820 when turned off returns the ink holder to the "stored" position which does not allow new cartridges to be added. Printer must be turned on to get new cartridges in. Your instructions, otherwise very good, are to not turn on the printer before adding new cartridge. Can't be done. HP next time...

@m1m767 Жыл бұрын

DOES NOT WORK

@dbfjohn2502 Күн бұрын

If cleaning doesnt fix the problem just get a second set of cartridges, yeah right, do know how much that costs, I cant put out that much money for TWO sets of cartridges.

@j-scribble7676 11 ай бұрын

NOTHING has worked! I HATE this printer! It was literally printing fine a few days ago and then boom, it randomly doesn’t recognize the cartridge. I’ll be investing in a new printer. Tired of wasting money on ink, only for it to stop working midway!

@boomerblue1423 10 ай бұрын

Who keeps the old cartridges???? 😡😡😡😡

@skatetg 5 ай бұрын

My epson printer sucks. I print 5 pages and bam, my cartridge is empty

@bradmarkmichaelduffy5915 8 ай бұрын

printer still not working why does everying technological have to be so difficult

@huseman21 9 ай бұрын

Why use a chip? its only purpose it to stop the printer from working for no legitimate reason

@seherart7194 Жыл бұрын

He is from dhar mann

@kayejackson2398 4 ай бұрын

how to downgrade firmware update

@CompAndSave 4 ай бұрын

Here is the firmware downgrade url for HP - www.compandsave.com/hp-printer-firmware-downgrade/ and it is for Epson - www.compandsave.com/epson-printer-firmware-reset-downgrade

@MarkHevingham Жыл бұрын

WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAYYYYYYYYYYYYYYYY too wordy - takes til almost three minutes to get going.

@MarciesWhimsySoaps Жыл бұрын

Nope. Didnt work.

@shakespeareintune 11 ай бұрын

NO GOOD FOR MY EPSON XP 540 so if you have one of these, don't waste your time--just buy genuine inks. No point asking ersatz inks supplier to replace the duds--they just don't reply...there's no honor among thieves! Sorry my feedback isn't better and thanks for trying to help.

@millsinfotech1 3 ай бұрын

rub the shit out of the contacts with rubber alcohol, eventually fixed it

@anthonymarshall9263 5 ай бұрын

Without a doubt the worst thing ever put on the entire Internet. Truly appalling

@gmarshall101 9 ай бұрын

Step 1 - don't buy Epson

@marketing3720 10 ай бұрын

EXPIRED CARTRIDGES, EXPIRED BY HP CHIP?! I never buy from now HP product! NEVER!

@raymondreiff8170 Жыл бұрын

Stupid Epson Printer's, HP builds better Units

@charso 10 ай бұрын

This is the most useless piece of video for fixing an ink cartridge not recognized by printer! Even worse, it took over 6 minutes when it could have been done in one!!!