CONSTANT DRAIN ISSUE (Troubleshooting Reverse Osmosis Water Filter Systems)

Рет қаралды 147,245

Күн бұрын

In this video, we will show you the details on how to troubleshoot the constant drain issue of Reverse Osmosis Systems. Please give this video a thumb up if you think it's helpful. If you have any questions, feel free to contact us at 678-261-7611 (M-F, 9-5 EST). We are always happy to help!
You can get:
Shutoff valves from here: www.amazon.com/dp/B00NVQYR1I
Check valves from here: www.amazon.com/iSpring-ACV4-R...
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Connect with us:
• Facebook - / ispringwater
• Instagram - / ispringfilter
• Website - www.123filter.com
• Amazon Store - www.amazon.com/ispring
• Phone - 678-261-7611 (M-F, 8:30 - 5:30 EST)
• Email - support@123filter.com
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Пікірлер: 65

@doctor_roboto 3 ай бұрын

I just called them after having the constant drain problem, and it was neither of these - the tank wasn't properly pressurized, and needed to be repressurized. Fixed the problem immediately with a bike pump and a decent tire pressure gauge, they even have a video for this process up here. Very helpful tech support by phone, I'm thoroughly impressed!

@iSpringWaterSystems 3 ай бұрын

Hi dear customer! Thanks for your comment! Always check the tank pressure first. The air tank pressure should be 7-10 psi. This video will help you know how to pressurize your tank: kzfaq.info/get/bejne/l5x-lpyo19TVcYE.html For any questions, please kindly contact us at support@123filter.com , at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

@MonitorTheWorld 3 жыл бұрын

As old as this is. It helped me out today with my new RO system.. Thank you...

@gr8livn 6 жыл бұрын

Very accurate information here. Glad to see others have correct answers for the to system

@ignisfatuus 3 жыл бұрын

Very helpful info. Thank you!

@pedrohz131 3 жыл бұрын

Thank You Very helpful.

@dilbert1903 3 жыл бұрын

Tank you very much! Saved me well over $300 getting a plumber to come and help me :)

@audioartisan 2 жыл бұрын

Thank you. Problem solved!

@zeeskyte Жыл бұрын

Thanks!

@williamleung6069 5 жыл бұрын

RO system is making water, input water pressure 50 psi (fluctuates 40-55 psi), after tank full, tank valve (solenoid valve) shuts off, drain water continues intermittently. new membrance 75 GPD, new ASOV, new check valve (one-way), flow restrictor 550. How to stop the drain water?

@honeyhoneyderrick6797 4 жыл бұрын

Our fresh water tank is not overflowing but there is water pouring out the drain any suggestions on what could be causing this? TIA

@iSpringWaterSystems 4 жыл бұрын

Hi, Tia. Based on your description, this could be the normal operation of the system, or there could be some problems with the shut-off valve. To determine which one it is, we suggest you contact us at 678 261 7611 (M-F, 8:30 - 5:30, EST) or email us at support@123filter.com. Our customer service team will help you out!

@hanvi9103 Жыл бұрын

My ROES-PHUV75 with new membrance, new check valve, new ASO, but drain water keep running out, what can I do? ANy help please!

@iSpringWaterSystems Жыл бұрын

Hi there. Please call us at 678-261-7611 or (678) 801-9308 (M-F, 8:30 - 5:30 EST) for more detailed troubleshooting.

@abhisheksinghbhadauria7187 3 жыл бұрын

There is drop drop leak through waste pipe after switch off RO Waterpurifier or after storage tank full. What could be the issue?

@iSpringWaterSystems 3 жыл бұрын

Hi Abhishek. The first thing that should be checked is the tank pressure. Please refer to this video: kzfaq.info/get/bejne/l5x-lpyo19TVcYE.html. If you have more questions, please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help!

@sublime090909 4 ай бұрын

What do I do if turning off the tank feed stops the draining? Wasn’t clear what I’m supposed to do next to actually resolve the issue.

@iSpringWaterSystems 4 ай бұрын

Hi there. If you are still having a constant drain issue, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to properly guide you.

@AlDav-zv9er 2 күн бұрын

I test the exact way shows in the video I don't have drain issue I will try explain more my osmosis system one year old but I still replaced all five filters last week and I replaced the Tank itself again because I watched a video I thought Tank was bad Tank Air pressure without water is 7.5 psi with Full water 14 psi but in video mentioned full water tank should be 35 to 40 psi , my problem is when I open the drinking water Faucet the water flow not strong just slow even though tank is full water I wish I could download the video here so you can see how is the water flow my old Osmosis 4 stage filer water flow from faucet was very strong

@iSpringWaterSystems Күн бұрын

Hi dear customer! I sincerely apologize for the inconvenience you are having. Could you please send us a video showing how the system is working to support@123filter.com? Thanks!

@jasonneugebauer5310 4 жыл бұрын

My Ispring RO started running constantly after about 2 years my previous GE RO never had problems like this. :-\

@iSpringWaterSystems 4 жыл бұрын

Hi Jason. I'm sorry that your system starts running constantly after 2 years. Please contact us at 678 261 7611 (M-F 8:30 - 5:30 EST) or support@123filter.com. We are happy to help you fix the issue!

@micaiahspeaks Жыл бұрын

When the drain line is constantly running, and it drains the tank how I supposed to test the check valve. That's like telling me to empty the barn then go in to get a horse to ride. Doesn't make sense.

@iSpringWaterSystems Жыл бұрын

Hi there. The way that we test the check valve is to turn off the water supply to the RO system at the feed water adapter. The tank valve should be closed and the tank full of water. Remove the drain line and place in a bucket then open the tank valve. If water goes to drain then the check valve should be replaced.

@malisha1 4 жыл бұрын

I closed the valve on the tank and the draining stopped. What do i do now?

@samchop1998 3 жыл бұрын

@Darko Boskovski Did replacing the automatic stop valve fix your problem?

@justinm8114 3 жыл бұрын

@@samchop1998 did you solve your issue? I’m having the constant draining issue even after replacing the aso. 🤔

@samchop1998 3 жыл бұрын

@@justinm8114 Nope, I had to return the system. I think I got a defective tank, but the seller would rather have me return the system than sending me a new tank

@Alan-yd5pc 4 жыл бұрын

If the membrane is bad or hasn't been replaced in a while will it continually drain? Mine drains all the time, but it quits when I close the valve at the tank. If I open the tank valve back up it won't start draining until I demand more water from the RO faucet.

@peterdovjenco4127 4 жыл бұрын

Have the same issue. How you fixed yours?

@Alan-yd5pc 4 жыл бұрын

@@peterdovjenco4127 I replaced the membrane. It hadn't been replaced for several years so 8t was due regardless. Fortunately it fixed the issue.

@robdylan2541 Жыл бұрын

Hello I just installed my 3 rd unit. I always fill and empty the tank a few times. This time I cant figure out why the water will not run out when the new tank seems empty. Usually after 10 min or so constantly running my other tanks empty. I filled this unit for the first time seen and heard it all pressurize. I want to empty it a few times before using but This unit never runs out of water or pressure after 25 min. I have checked everything what am i missing?. Why would I not be able to empty this tank and loss all water out of the faucet like normal?

@iSpringWaterSystems Жыл бұрын

Hi Rob. It sounds like you are experiencing difficulty emptying the tank on your newly installed iSpring system. Here are a few things to check: Check that the tank is properly pressurized: Make sure that the tank has been fully pressurized and is not leaking. If the tank is not pressurized, it may not be able to push water out of the faucet. Check the shut-off valve: Make sure the shut-off valve is fully open to allow water to flow through the system. If the valve is partially closed, it could be restricting water flow and preventing the tank from emptying. Check for clogs: Make sure the system is free of any clogs or blockages that could be preventing water from flowing properly. If you have checked these things and are still experiencing issues, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST) and we can provide further assistance.

@robdylan2541 Жыл бұрын

@@iSpringWaterSystems Tank pressure is 9 psi out of the box and empty of all water. Do we want 40 psi empty or when its full of water?

@iSpringWaterSystems Жыл бұрын

@@robdylan2541 Hi Rob. The 40 psi should be the minimum incoming water pressure, not tank pressure. 9 psi of tank pressure is within normal range.

@JLMABIO 2 жыл бұрын

This video discusses the scenario in which the draining continues after shutting off the tank’s valve. What are the possible causes of constant water draining if draining stops 15 seconds after shutting off the tank’s valve? Thank you!

@iSpringWaterSystems 2 жыл бұрын

Hi there. It's still probably the tank pressure. It does take a while before it stops. Always check tank pressure first. The video shows the other two possibilities and how to test. If it's not the tank pressure then it's the automatic shut off valve or the check valve. If there are still questions, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help!

@sandywjo5 2 жыл бұрын

Changes all filters but RO, then RO came 2 days later, after changing that, NO water in tank, and it will not refill at all! Please help

@iSpringWaterSystems 2 жыл бұрын

Hi there. Please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We will help to troubleshoot there.

@VitaliyR 4 жыл бұрын

No links in the description as mentioned

@iSpringWaterSystems 4 жыл бұрын

Hi Vitaliy. We have added the links to the description. Thanks for reminding!

@Rykersrealm 4 ай бұрын

Adding PSI to my tank stopped the leak. It was at 35 psi and my 4 gal needed 100.

@iSpringWaterSystems 4 ай бұрын

Hi there. Please, check our video to know how to pressurize the tank: kzfaq.info/get/bejne/l5x-lpyo19TVcYE.html If you have any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

@doctor_roboto 3 ай бұрын

Those pressures sound high. The 3 gallon tank mine came with needs 7-10 psi I believe. It was reading basically zero. Repressurizing to appx 9 psi fixed my problem. Looks like the iSpring folks already jumped on this, but do NOT pressurize their small tanks to 100 psi!

@sonnguyen-uj3bw Жыл бұрын

I changed the automatic shut off valve and the check valve, now I draw 1 cup of water, 1 and 1/2 gallons go to waste it's like 15 time as much. Anyone no why? Please help

@iSpringWaterSystems Жыл бұрын

Hi there. Based on the information you have provided, it seems that the issue might be related to the pressure of the incoming water. When the pressure is too high, the system tends to waste more water. We recommend checking the pressure of the incoming water and ensuring that it is within 40-70psi. You may also want to consider installing a pressure regulator to regulate the pressure. Another possible cause could be related to the membrane itself. If the membrane is clogged or damaged, it can lead to the system producing more wastewater. We suggest checking the condition of the membrane and replacing it if necessary.

@jeyadevinagendraprasath7722 3 жыл бұрын

Case 1: Keep incoming water, Close tank. Drain stops in a few minutes Case 2: Shutoff incoming water, Open tank. Drain stops in a few minutes Case 3: Keep incoming water, Open tank, Drain continues I'm experiencing Case #3. Its been draining for the past 4 hours. Tank feels full, pretty heavy. But very thin and no water at refrigerator dispenser. Tank pressure is about 10 PSI at present. Whats the likely cause?

@iSpringWaterSystems 3 жыл бұрын

Hi Jeyadevi. There are many aspects that may cause this issue, including the tank, the flow restrictor, and the RO membrane. In order to further diagnose what went wrong, please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.

@kannadastream99 2 жыл бұрын

@@iSpringWaterSystems i am having the same issue. I made sure water tank pressure is 9.5 psi but water draining continues. Please let me know if anyone has successfully resolved this.

@iSpringWaterSystems 2 жыл бұрын

@@kannadastream99 Hi Kannada. I'm very sorry about the issue. Please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We will help you to solve this.

@UserUser14880 3 ай бұрын

@@kannadastream99well?

@UserUser14880 3 ай бұрын

So what happened?

@Tandycakes159 4 ай бұрын

The link to the shut off valve is not the right valve

@iSpringWaterSystems 4 ай бұрын

Hi there! Thanks for your comment! Please, kindly check the automatic shut off valve (AAS2) in the links below: www.amazon.com/dp/B00866NE7G www.123filter.com/ac/index.php?rt=product/product&product_id=198&acid=2 If you have any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

@randyvfromtheperch 8 ай бұрын

NO link to HOW IT WORKS video?? .

@iSpringWaterSystems 8 ай бұрын

Hi there. Please, check our most recent video to know how the RCC7AK works: kzfaq.info/get/bejne/abyKhdCAvrCcqqs.html For any concerns or questions, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST. We are happy to help!

@flrpower5628 Жыл бұрын

No real need for the check valve if the auto-shutoff valve i s working good.

@UserUser14880 11 күн бұрын

Ive had this system for a few months now. Why does the water smell like fish?

@iSpringWaterSystems 11 күн бұрын

Hi dear customer! The smell you describe might be caused by the tank or by the Alkaline filter (in case your system has this filter) Please, try the following steps to check: 1. Close the valve on top of the tank and open the RO faucet. The flow rate should diminish substantially. 2. Let it drip or trickle like this for 10 minutes and then sample the water. 3. If the smell goes away, the issue may be coming from the tank. If the issue is not solved by doing this, please bypass the Alkaline Filter and check if the smell goes away. If you have any concerns or questions about our products, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

@richardhuynh8813 11 күн бұрын

Waste water not come out the drain so what is problem

@iSpringWaterSystems 11 күн бұрын

Hi dear customer! Please, kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to properly help you as soon as possible. We are happy to help!

@McFearless80 4 жыл бұрын

Dude looks like he works at a reverse osmosis company

@Sam-et3ve 5 ай бұрын

Terrible design

@iSpringWaterSystems 5 ай бұрын

Hi there. For any concerns or questions about our products, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!