How to Setup and Access Voicemail

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2 жыл бұрын

Here we'll show you how to setup and access your voicemail. Take advantage of your no contract cell phone or smartphone with How-To Videos from Consumer Cellular. www.ConsumerCellular.com
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Пікірлер: 74

@shellyhollingsworth3909 Ай бұрын

This worked for me! The 1 key started the prompts to set up my voice-mail. So easy. Thanks!

@DavidLowery-oi5ji Жыл бұрын

Spent better part of an hour trying to get access to my mailbox..Reps were nice but they didn't resolve my issue. My mailbox had been set up for 10 years but when I upgraded to new phone they suddenly REQUIRED that I enter a PIN and account password to access mailbox. After resetting both, my mailbox said I didn't have MB set up and hung up on me. BUT Thank GOD for YT Comments...I was using Internet as phone service due to poor coverage in my residence...turned it off and used CC service and it worked! Won't waste my time with CC reps anymore.

@brove96 Жыл бұрын

Thank you! You saved me A LOT of time!

@DavidLowery-oi5ji Жыл бұрын

@@brove96 Thankful for YT posts.. Someone else deserves credit

@rebeccasimpson281 Жыл бұрын

I have tried to set up my voicemail pressing and holding number 1. I keep getting a message that my "voicemail has not been set up"...duh! Of course not because that's all that happens. I went on your video for instructions, doesn't work. I have your Consumer Cellular tablet with the phone.

@50calBeowulf 5 ай бұрын

I had the same issue. On Android in your phone's "phone" app touch the 3 dot menu and navigate through: settings - voicemail - advanced settings - voicemail settings - voicemail number; enter your whole cell phone number here; then back out and dial in by holding 1.

@maretomaski6324 3 ай бұрын

me too

@50calBeowulf 3 ай бұрын

Apparently this isn't always the case, it worked for a Sony phone but not for a Motorola

@user-sq1en2mi3t 5 ай бұрын

Glad I read comments. I got same message of vm not set up. Comment said to turn airplane mode on and off and then try. It worked!

@philiptdotcom9402 2 жыл бұрын

this is not what happens whenever i press and hold "1"; instead, it asks to enter my voicemail mailbox number. duh, if i had one, o wouldn't need to do this! if i don't enter a number, it wont allow any other options. ☹️🤬

@2tuurt878 Жыл бұрын

Same

@user-vn9nr6su7s 5 ай бұрын

Me too

@maretomaski6324 3 ай бұрын

me too

@JimCampbell777 2 ай бұрын

Still happening. Why thye can't fix a common problem with this is beyond me.

@KamalaShi-nl7er 4 ай бұрын

Thank you so much, you are awesome, super directions thanks again 💯👍

@twiki1559 Жыл бұрын

Is there an icon for the bottom tray telling you you have messages or do you have to check yourself? My Verizon had an icon telling you whether of not you had any messages.

@Beth-xr6qn Жыл бұрын

Good clear directions. Thank you.

@AngelChester914 Жыл бұрын

On all my old phones I never needed a passcode which is what I prefer.

@Rubin4749 Жыл бұрын

Gee Angel, aren't you afraid a complete stranger will take your phone, with the sole intent of accessing your voicemail??? /SARC Only someone like donald trump needs a password for voicemail for when he's denying to the 5th wife. STUPIDEST interface in phone history./

@paulmccarthy7461 Жыл бұрын

Kept getting voicemail not set up yet message when called voicemail to set it up. So toggled airplane mode off and on in settings. Turn on then turn off. Worked!

@RSDX99 Жыл бұрын

Good tip that worked for me also.

@robertstout6980 11 ай бұрын

Thank you, worked for me as well.

@janndotschott2378 7 ай бұрын

❤Thank you for the airplane mode info!❤ It worked the first time!! 🎉🎉🎉

@jenniferlee7167 Жыл бұрын

Wireless had to be turned off and I had to call customer service three times! I set up the voice mail. To turn off the password requirement, go into the voicemail once you set it up, l and when she starts speaking enter 42121 and the password requirement should be turned off to get your messages. Good Luck! Customer Service told me this trick. Also turn your wireless back on once you have your voicemail message set up and your passcode.

@carolynm354 Жыл бұрын

Omg, this worked, just turning off wireless. Thank you, thank you, thank you! I would like to turn off the password requirement but I am scared to try it! haha

@Lashazior Жыл бұрын

If anyone has issues, their voicemail system is IMEI matched. Moving from different carriers or getting a phone unlocked while having a number from them will need to be setup as such. Previous carriers could have issues when migrating.

@liveandinperson. Жыл бұрын

I don't want to push seven 🔘 buttons

@timwhite3839 Жыл бұрын

It doesnt call. It tells me to go to setting/voicemail when I do there are no options.

@renzo6490 2 жыл бұрын

Is Ground Line the same as Land Line? If so, why use two different terms for the same thing?

@mixalis11111 4 ай бұрын

Great video overall (presentation, clarity, demo). The only thing is that your instructions do NOT work the same for all cells.

@Rangermanlv Жыл бұрын

Unfortunately this method did not work for me. I was recently switched to a different SIM card in my existing CC phone at the urging of CC. When I hold the #1 key, all I get is a voice saying this persons voicemail has not been set up and it hangs up on me. Time to call CC support I guess.

@maretomaski6324 3 ай бұрын

me too!

@adlog1432 2 ай бұрын

Same issue here!😢

@KennTollens Жыл бұрын

It hangs up immediately when I try.

@brianmeadows1925 2 жыл бұрын

Just doesn't work, but I suspect that's because something is screwed up with my account. Any time I try holding '1' I get a recorded message saying "This user has not set up his voice mailbox yet" and the call gets disconnected. Catch 22 time...

@Rubin4749 Жыл бұрын

Pray it never turns on if you don't key the password in right the first time, or people will call you and leave messages and you have NO IDEA who the F___ phoned you. And Consumer Cellular has *NO INSTRUCTIONS* on how to turn the MotherF*** off. nevermind, it's only ignoring your friends etc.

@joeb1776 Жыл бұрын

"This user has not set up his voice mailbox yet". I powered my phone off for a minute. Then powered on and that message went away and was able to set up voice mailbox by pressing 1.

@brianmeadows1925 Жыл бұрын

@@joeb1776 Thanks, but the problem was resolved. My previous carrier had not released my number, for whatever reason. After going round and round the loop a number of times, I just said "Screw it", and told CC to issue me with a new number. Everything worked perfectly from that point onwards. CC's number transfer department, or whatever it's called, told me that they frequently had problems when a customer was coming from Tracfone, as I was.

@Rubin4749 Жыл бұрын

@@joeb1776 I got it fixed by calling customer service, but I appreciate your reply anyway, it's kind of you.

@trishgonzales9013 Жыл бұрын

Also try turning off the wifi. For some reason it worked when I did that.

@brianstoltz2838 11 ай бұрын

I had the same problem - VM told me the box was not yet set up. I called CC at the 611 number, and they activated the VM instantly. Only thing is you have to call them from a different line. But they'll hook you up in minutes.

@user-oc9xo4lm9x 6 ай бұрын

611

@AntoniettamVerni 3 ай бұрын

Es muy confiuse for mi

@fbtool 11 ай бұрын

so I have to put in a 7-digit password every time I want to retrieve messages? Grr

@ryanwidjanarko8811 Жыл бұрын

It was on my Lenovo tablet

@just_random08 Жыл бұрын

Whenever i hold 1 it calls my emergency one touch dial number

@ryanwidjanarko8811 Жыл бұрын

When I press the call button when I dial it don't work cuz no SIM card

@ryanwidjanarko8811 Жыл бұрын

It was on my Lenovo tablet

@waltermartin1965 11 ай бұрын

This is not at all what happens when I push and hold 1. Frustrating not to have voicemail! The instructions on the CC site are similarly useless.

@doriesse824 Ай бұрын

That's sure not what I got. Just a message that my mailbox is not set up yet. Duh, I know that!

@tammycroft8683 6 ай бұрын

I forgot my password I cannot get into my voicemail help me

@judylewis6078 7 ай бұрын

my voicemail is locked,,i don't know to unlock it on a link 2

@tammycroft8683 6 ай бұрын

I am unable to activate my voicemail do not have my password forgot it it will not give me an option to change it

@MsFred58 Жыл бұрын

Pressing 1 did nothing,

@mjb47pappy 2 жыл бұрын

TERRIBLE INSTRUCTIONS passcode = numbers? letters? both? how many? upper? lower? case?

@Stonecrow25 Жыл бұрын

Passcode is what you decide it is when you set up the box. it requires a 8 digit number. You can only use #

@koleyw932 Жыл бұрын

this is bs, it says I have no acct and hangs up. what crap

@user-oc9xo4lm9x 6 ай бұрын

1:09

@deanarobbins9994 Жыл бұрын

Like many others when I press 1 it asks me my passcode which I do not have and I cannot check or delete my voice mail without it. It's frustrating, what do I do?

@debscott55 Жыл бұрын

Mine says the mailbox hasn't been setup, goodbye. Yeah, thanks for that. Useless crap.

@MyDudeman222 7 ай бұрын

Disable your internet and/or data and then try it.

@muchkneaded Жыл бұрын

So, when I press 1 on my iPhone 11 keypad and hold it. I get an automated recording, "I'm sorry, but the person you called has a voice mailbox that has not been set up yet. Goodbye!" I'm SERIOUSLY within 24 hours of cancelling my Consumer Cellular service and going back to Verizon. Thumbs down for this "tutorial", and I RARELY give a thumbs down response to anything. Congratulations!

@oneyetiger Жыл бұрын

Faced with same dilemma, but I just entered old pw from phone we just discontinued and it was there. Cell phones are smarter than their owners.

@MyDudeman222 7 ай бұрын

Disable your internet and/or data and then try it.

@muchkneaded 7 ай бұрын

@@MyDudeman222 Thanks. I have no idea what I did to figure this out because I posted this message 9 months ago, so everything is A-OK now.