Continuing problems with the Entegra Coach

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Great Escape

Great Escape

7 жыл бұрын

After repair after repair we thought we were finally at the end of our problems when 4 days into this trip the step cover once again failed meaning that we had to climb into and out of our luxury RV, very impressive! Check out our website at: www.great-escape.us

Пікірлер: 146
@eddiechavez6095
@eddiechavez6095 7 жыл бұрын
First off its great to see you back in the States. Sorry you're having issues with your Entegra again. Looking at a Berkshire XLT 43A, test drove it a couple months ago. Looks solid inside and out, hopefully this issue you're having will be resolved soon. Stay safe and be good to each other.
@lanksterprice
@lanksterprice 7 жыл бұрын
First off we missed you both... Welcome back..
@virg7340
@virg7340 7 жыл бұрын
Gee, if it isn't one thing , it's another!! So sorry, but welcome back, missed you all.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Yep, do you know it would be great to do one rip without something breaking! is that too much to ask for? No wonder I drink so much !!!!!
@brianhubbard7606
@brianhubbard7606 7 жыл бұрын
I have had my Cornerstone for about seven months and have not had a problem to date. You have a Anthem there can't be much difference between the two. Good luck.
@vppnbrent
@vppnbrent 7 жыл бұрын
You have the motorhome I am dreaming of. Glad to hear you have a much better experience Brian.
@hobiebassassassin9136
@hobiebassassassin9136 6 жыл бұрын
Love your videos so much that my wife and I have decided to buy a Entegra Aspire and travel full time. Safe travels to you both.
@Tony-ep3ch
@Tony-ep3ch 7 жыл бұрын
I'd like to share that we bought a 2016 Aspire DEQ last summer and are very happy with the purchase. No serious issues. This is our third class A (2 Tiffin coaches before the Entegra) and each time there are issues that need to get fixed. The issues we have are with the competence of the technicians at the service centers rather than design flaws.
@Jim.Hummel
@Jim.Hummel 7 жыл бұрын
Stupefied...I can't imagine how you are staying calm.
@Veritas_Locomotor
@Veritas_Locomotor 7 жыл бұрын
Welcome back, and hope you get that issue solved soon.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Fingers crossed Entegra will fix this at the rally next week
@tomhenman4302
@tomhenman4302 7 жыл бұрын
Your videos and the attitude or our local Entegra dealer convinced us to get either Newmar or American Coach. The problems you have documented and how often they seem to occur by reading forums really threw up a red flag. We wound up with a AC Tradition and got a recall notice day we got home. Outside of the recall only minor problems so far but time will tell. I understand having some problems but not like those you have documented especially when they repeat!
@KrazyKoolNYer
@KrazyKoolNYer 7 жыл бұрын
Wow such a beautiful coach and so many problems. Attention to detail and quality of workmanship is key to customer satisfaction. Your video speaks volumes to would be future customers. Good luck
@GreatEscape24
@GreatEscape24 7 жыл бұрын
I don't think they understand the meaning of Attention to detail !
@RedJaguar100Travels
@RedJaguar100Travels 7 жыл бұрын
Welcome back, and here we go again. I thought your first video back would be of a Nice trip. I guess I'll be holding on to my Monaco.. I was really looking at collecting a Aspire 44R next summer.. Oh Well..
@vppnbrent
@vppnbrent 7 жыл бұрын
I was so impressed with your new Entegra. It appeared to be a high end, high quality, unit that some day I had hoped to own.. The problems you have had and still experiencing are really surprising and disappointing to see. You seem to have a lot more patience than I would have. With RVing, there is always something that happens and goes wrong. That is expected. But you have had major issues, and many are simply a quality issue from the factory. While Entegra has reacted to your problems and I'm sure they will correct your step, I am starting to think they just don't know what they are doing or how to build a quality product. I hope they have a solution for you soon. My Entegra dreams are evaporating. They should be giving you a free extended warranty as you are going to need it.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
I'm losing my love of this product and will soon have to warn all potential Entegra buyers to look eslewhere
@Assassin1959
@Assassin1959 7 жыл бұрын
Welcome back!!! Really like the Entegra's, but not sure what to do now. I may have to look more toward Newmar now. Good luck and hope they fix it this time for good.
@SuperJohnEB
@SuperJohnEB 7 жыл бұрын
When I was purchasing a coach, I wanted the most rugged and reliable motorhome I could find based on the vast array of poor quality reports. I found only two types of motorhomes that met this test, Prevost Bus based units and Class 8 Truck based units. Prevost has very complicated electronics which makes them less reliable than desired. I chose a Showhauler Motorhome built around a Freightliner Cascadia chassis; The same chassis that is used for commercial trucks pulling 80,000 pounds down the road every day. It has not failed me in any way since buying it over 2 years ago and 34,000 miles.
@jbfvango1749
@jbfvango1749 7 жыл бұрын
First, welcome back to the States! Second, Entegra step issue is problematic in more that just your coach. Two people I know have had on going problems and they are fed up with their coaches. One owner is using a large piece of plywood as a cover over the steps. I believe both owners have had their coaches in for step repairs for three and four times, respectfully.
@mikeprichard7933
@mikeprichard7933 7 жыл бұрын
For a short term fix, go to home depot and get a piece of plywood large enough to cover that hole for the passengers feet. Not a pretty fix but no one will fall in. What a shame for such a nice coach. Then once it's fixed save that piece of plywood until you're sure it's done rite. Hope this helps
@lindahigginbotham2994
@lindahigginbotham2994 5 жыл бұрын
I have heard a lot of horror stories from several name brand Motorcoachs. No matter what brand, you are going to have some problems ( hopefully small), it’s how the company stands behind you is what’s important. We own an Entegra 2015 Aspire and have had some small issues (remember you are driving your house on wheels in a 5.0 earthquake so there will be some little issues no matter what) and they have always backed us up. We live in our coach full time and are extremely happy with it and still believe Entegra builds one of the finest coaches on the market. We have talked about trading our coach in on a newer model and would never buy anything but Entegra. I know this sounds funny but it is important to name your coach straight off. It’s like a boat, it wards off bad juju.....lol
@jimwierzbicki2532
@jimwierzbicki2532 2 жыл бұрын
I’m curious if you still on an RV. My wife and I are on our second in three years, we went with Berkshire. But everything you show is exactly what we experience with Forest River and our dealership. Once you buy one of these vehicles, it doesn’t seem like it matters what you pay, you’re basically on your own. The shotty service in this industry is rampant. I frankly don’t think it matters who you buy it from. we’re into ours for close to half 1 million and it’s been an absolute nightmare from the start. The absolute negligence of the service repairs is epidemic.
@Takumidolla
@Takumidolla 7 жыл бұрын
Sorry to see you having troubles. You are quite right. Replacing fuses does not address the primary cause. Have them monitor and record the current when operating the steps and have them compare the current draw to a similar coach. When they actually fix the problem, the current draw should be nearly identical to a properly working vehicle.
@bigwillcsm
@bigwillcsm 7 жыл бұрын
Welcome back to the USA. Sorry you're having so much trouble with your coach.
@bobfox321
@bobfox321 7 жыл бұрын
That's it for me. I am REMOVING Entegra Coach for ANY CONSIDERATION as a quality manufacturer. I stood by with the alignment problem and was eventually satisfied. This door problem is it, they are done!
@alexanderk2165
@alexanderk2165 7 жыл бұрын
So sorry to hear this... Hopefully this will be the last repair during this trip... Good luck!
@GreatEscape24
@GreatEscape24 7 жыл бұрын
And pigs will fly !!!
@vppnbrent
@vppnbrent 7 жыл бұрын
After all the Entegra bashing we have done, I have just carefully reviewed all the high end motorhomes and came to the conclusion that the Entegra is the best looking one, inside and out of them all. The web states they had quality issues 2 1/2 yrs ago. I hope they see this thread and get their act together.. Quality is paramount. It's the little things that count the most.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
My Entegra is a 2016 not a 2014, so that statement isn't true
@vppnbrent
@vppnbrent 7 жыл бұрын
I understand. That statement is what the web said. Obviously the quality control is still an issue. Read the posts from "Cruzer" www.irv2.com/forums/f278/entegra-quality-issues-237294.html
@7963308
@7963308 7 жыл бұрын
Wow and I am looking at buying a Aspire!! May have to wait now
@Tony-ep3ch
@Tony-ep3ch 7 жыл бұрын
I'd like to share that we bought a 2016 Aspire DEQ last summer and are happy with the purchase. No serious issues. This is our third class A and each time there are issues that need to get fixed. The issues we have are with the competence of the technicians at the service centers rather than design flaws.
@SeniorSimRacer63
@SeniorSimRacer63 7 жыл бұрын
I was thinking about getting an Anthem or Cornerstone. Now I'm starting to have second thoughts. I understand that things may go wrong but at that price customerservice should be outstanding and they should be able to get things fixed and fixed right.
@charliefarrell3996
@charliefarrell3996 7 жыл бұрын
Maybe you should consult the attorney that specializes in RV lemons. This is just ridiculous! I wish you smoother & safe journeys.
@chillinjim
@chillinjim 7 жыл бұрын
I really feel that no matter how much you spend there will always be problems. They just can't build these things with the best quality and still make a profit. And the more complex the RV the more there is to go wrong. I wish you well. Maybe check out Greg RVhaulers on youtube.
@lanksterprice
@lanksterprice 7 жыл бұрын
As we know its not funny at this point, but bloody hell.. You came back to deal with this RV that keeps having strange little problems... Sorta like a rush to get it out the door.. was your RV made on a Fri before a long weekend man... It makes me feel bad that us in the USA trying to make something and do it well but this has become a joke on a mass proportion in my book.. One little thing here and there.. About the time you give up on it, it should start working just fine. .
@kaylenjunis8009
@kaylenjunis8009 7 жыл бұрын
Welcome back ..............
@GreatEscape24
@GreatEscape24 7 жыл бұрын
cheers
@Homantn
@Homantn 7 жыл бұрын
+Great Escape Could there be something that takes juice your charging system ,other than the step,which takes it's feed off there?
@supercrossjunkie9237
@supercrossjunkie9237 6 жыл бұрын
Whoa carpet and whats underneath is appalling. I'm left speechless
@MartinZanichelli
@MartinZanichelli 3 жыл бұрын
In the European Union, you have a buy-back / forced recall option that you can exercise after six months of discovering a hidden defect, I am sure you have something like that in the US with a different name.
@DavidSmith-vo3nd
@DavidSmith-vo3nd 7 жыл бұрын
Wow that is not right . Maybe go to an outside repair shop and send them the bill. That should be an easy fix , it would have to be an exposed wire on or near the chassis as you have said. Hope you get it fixed soon and enjoy the rest of your trip.!!
@j.j.mahanyjr776
@j.j.mahanyjr776 7 жыл бұрын
Glenn; This even more depressing news than I had anticipated! Are aware of any other Anthem owners experiencing similar problems and the number of recurrences you seem to have had to endure? I have been shopping a variety of RV's and up to this point I was using Entegra as bench mark; however it now appears that I need to seriously reconsider those thoughts. For the amount of money they are charging one would expect not to have to put up this many problems with this vehicle. Please keep the rest of us informed as to the resolution of these problems and are they being covered under warranty? Besides that having to continually interrupt your travel plans to have service done also is not acceptable in this "class" of RV. Best of luck and hope that you do not continue to experience more or continuing reoccurrences of these problem, travel safe.
@priyadharshansundararaj8375
@priyadharshansundararaj8375 7 жыл бұрын
welcome back I got bored by watch your old videos again and again. I'm gald you posted a new video, but not so glad to see you doing this.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Plenty of new stuff coming up, so hang on in there
@priyadharshansundararaj8375
@priyadharshansundararaj8375 7 жыл бұрын
great!!!
@mikeprichard7933
@mikeprichard7933 7 жыл бұрын
Been doing the same thing
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Fixing the step or watching the videos over & over
@priyadharshansundararaj8375
@priyadharshansundararaj8375 7 жыл бұрын
lol I guess he is mentioning about the videos
@gruivis
@gruivis 7 жыл бұрын
Repaired three times?! Could be a defective motor. Seems like they would hook up several meters and operate the unit until they trap the fault. Might take longer but it wouldn't be back in the shop three times. I tell you what, the biggest issue with businesses today is a failure to take ownership of a problem. BTW glad you guys are back online. Looking forward to your new adventures.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Cheers for your input, I'm sure we'll get this resolved and carry on making videos for all to see and enjoy
@Rvlove
@Rvlove 7 жыл бұрын
Bugger. Sorry to say, we still love our 2012 Tiffin gasser for a third of the cost! Ouch! :O
@wincrasher2007
@wincrasher2007 7 жыл бұрын
Sorry to hear about your ongoing problems. Seems like a minor thing, but this one is potentially very easy to suffer a serious injury. WIth Thor's recent purchase of Jayco, I suspect the glory days of Entegra are in the past. Thor drives all their brands into the ground - their philosophy is shiny on the outside, junk on the inside - and extract all the profits you can out of your suffering customers.
@PocketfleetDS
@PocketfleetDS 5 жыл бұрын
Get a breaker.... Trucks use re settable or thermal reset breakers in place of those auto fuses.
@hockeynutt9434
@hockeynutt9434 7 жыл бұрын
You think there would be an emergency release in case of emergency and no power.
@AlbertaRanch
@AlbertaRanch 7 жыл бұрын
The anger is building.....and rightfully so.
@j.j.mahanyjr776
@j.j.mahanyjr776 7 жыл бұрын
How many different problems dose this make? I was under the impression that the 2016's had breakers not fuses. From the posting you have made there has been 4-5 rather significant problems, ie: the step, the macerator connection, wheel bearing hub, and the most concerning s the recurrent steering problem. This being to give me pause when considering the purchase of an Entegra. What other problems have you encountered with this coach? Has Entegra made any efforts to resolve these problems and in particular......the steering. I was happy to hearing you say that you were treated well by Lazydays as I live near to one of their major outlets and was planning on dealing with them when it comes time to invest in our coach. Travel safe and I hope this is the end of all your difficulties.
@memberofthetribe1
@memberofthetribe1 7 жыл бұрын
I was set on getting one until I saw the steering videos. That pretty much screwed it up for Jayco. And since they just got bought out by Thor, I really don't want one now.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
As of today, we have 4 wheel bearing oil seals that have needed replacing, a handfull of toilets (all in one day) the steering, the step 3-4 times now, side lounge window (we are on our second one and this is going to fall out soon. and about 250 other items !!
@brianhubbard7606
@brianhubbard7606 7 жыл бұрын
I would like you to know I wrote a e letter to Entegra Coach regarding the issues with you coach stating, it has made me second guess my decision on the purchase of my Cornerstone Coach and I was concerned about the future of quality and service of Entegra Coach. I said the videos were my source for my concerns. I hope others do the same, then maybe you will and others having problems will get satisfaction and or better service. I hope this is appropriate and do hope it helps you. Keep the rubber on the road.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Hey Brian That's exactly what is needed to make the manufactures do the right thing. I thank you for doing this Cheers Glenn
@brianhubbard7606
@brianhubbard7606 7 жыл бұрын
Your welcome, I normally would do something like that without asking the person if it would be OK. But being a owner of an Entegra coach I took the privileged.
@brianhubbard7606
@brianhubbard7606 7 жыл бұрын
Good morning Glen. I just received a reply from Entegra coach regarding my e letter. They say their aware of the problems you have had with the steering on your coach. I told them you have defended them in the past. I also told them you were now having problems with your step cover as well. They do seem to be concerned about the problems you are having, I think they are also concerned with the response you are getting on your social media. I had informed them when I purchased my cornerstone I did so with the confidence that I would continue to replace it every two years with a new coach and had hoped to do so with Entegra coach. After seeing the problems you are having and taking in any problems that I may have during the two years I will have with my coach that may not be my intentions in the future. I hope I have helped you in any way. I believe the more we Entegra coach owners stick together and voice are problems and concerns each of us have they will react in a positive way. keep the rubber on the road.
@vppnbrent
@vppnbrent 7 жыл бұрын
The steering issues are shocking to me. It seems most of Glen's problems are related to a quality issue at the factory. It is like the public who purchase their products are the quality control people. This may steer me away from Entegra. The Cornerstone really got my attention or should I say had my attention...
@GreatEscape24
@GreatEscape24 7 жыл бұрын
This is a tricky one, as a lot of people who have Entegras are very happy, but there are a handful that are having a nightmare. Maybe if I had an Entegra that worked as well as the other owners I could tell you how wonderful they are, but sadly I donlt
@jeffreyderoche4499
@jeffreyderoche4499 7 жыл бұрын
Dear Entegra, I'm going to buy a Newmar.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
I don't blame you
@memberofthetribe1
@memberofthetribe1 7 жыл бұрын
+Jeffrey DeRoche I have to agree. I really really looked into a Cornerstone and pretty much was decided, and then Mark started having all kinds of problems. To have to fix the stairs 3 times?!! Ridiculous. Especially when you are paying $350,000k for one. I can buy a few rental properties in certain parts of the country for that kind of cash.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Yep, my thoughts exsactly
@davelenavitt7815
@davelenavitt7815 4 жыл бұрын
Great Escape I have had several Newmar’s both new and used. Believe me, they are no better than anything out there. They all have problems!
@marktodd4388
@marktodd4388 7 жыл бұрын
I have been looking at the Entegra and the Newmar. The Newmar is a bit more money but I think I will also go with the Newmar. I don't think I am as patient as you have been.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Hi Mark, I'm currently at an Entegra rally with 102 other owners and 90% are absolutely blissfully happy with their Entegra. The service and after sales from Entegra is second to none if you choose the right dealer to buy from. I have spoken to lots of people about dealers and the best seems to be without a doubt National Indoor RV centre. Ask for Angie and tell her I sent you. She will, I guarantee look after you. Then make your decision.
@gorilla5325
@gorilla5325 7 жыл бұрын
so what newmar did you get?
@brianhubbard7606
@brianhubbard7606 7 жыл бұрын
Wow you are having no luck with your coach. I wonder if you can file a lemon law complaint. Good luck. Keep the rubber on the road.
@PintoBlades
@PintoBlades 7 жыл бұрын
Entegra, isn't that a subsidary of Jayco campers?
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Entegra was owned by Jayco who were the largest independent RV company in the US, but then sold out to Thor industries, so it's destined for bad things in the future.
@randallnorthway8900
@randallnorthway8900 7 жыл бұрын
Glenn, Get a 30 amp fuse and a fire extinguisher....Then stand back
@GreatEscape24
@GreatEscape24 7 жыл бұрын
There's always a reason for these issues, just a shame that the owner has to figure it out !
@TheLolo919
@TheLolo919 4 жыл бұрын
You paid how much?
@LowsJuan
@LowsJuan 7 жыл бұрын
State of the ARK so to speak. Aren't newmar in the same state, maybe they can fix it. Then again probably not as there never break and you would think that there would be a manual override.
@andrewpacker3843
@andrewpacker3843 7 жыл бұрын
And a follow up video?!
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Hi Andy Yes there will be a new video showing the step fix that I and a friend did yesterday so please be patient. G
@Graygeezer
@Graygeezer 3 жыл бұрын
$350,000 and this is how you’re treated? To hell with that!
@speedbird01
@speedbird01 6 жыл бұрын
Glenn, having just found and now following you, and as a Hymer A Class owner, for $350k in hindsight you could have bought a top of the line German Concorde, shipped it to the US and had a year trouble free travelling and had change ,enjoyed the whole experience rather than buying American overpriced, underwhelming, poor build quality, etc etc. Great channel though.
@GreatEscape24
@GreatEscape24 6 жыл бұрын
Hi Adrian, We loved touring Europe before so would probably look at buying a quality German product after we have finished touring the UK.
@lancemiller2585
@lancemiller2585 7 жыл бұрын
I was looking at Entegra's but am now going with a Tiffin. Clearly you have not gotten what you paid for. #EntegraFAIL
@56chevy11
@56chevy11 5 жыл бұрын
Tiffin is no better, and could possibly be worse.
@ronaldfish1569
@ronaldfish1569 4 жыл бұрын
Lance Miller go with Newmar
@clintharris4447
@clintharris4447 3 жыл бұрын
@@ronaldfish1569 Same issues. Newmar is no better.
@lcaceci43
@lcaceci43 3 жыл бұрын
TIFFIN ISN'T ANY BETTER!
@tombrennan6312
@tombrennan6312 7 жыл бұрын
Entegra is Jayco. Which is now Thor.
@davemagnuson8138
@davemagnuson8138 7 жыл бұрын
That's a dirty shame
@brianhubbard7606
@brianhubbard7606 7 жыл бұрын
Wow, you are not having any luck with your coach. Entegra Coach should really consider getting your coach squared away or replacing it I wonder if you can file a lemon law complaint. I have had none of the problems with my Cornerstone that you are with your Anthem. There can't be that much of a difference between the two coaches. Good luck. Keep the rubber on the road.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
For what ever reason they want to continue fixing my coach badly, I only report a fraction of what really happens to my RV. You are right Entegra should MAN UP and give me a new coach or my money back with compensation
@brianhubbard7606
@brianhubbard7606 7 жыл бұрын
I would think with as many people watch your videos they would be trying their best to solve your problems. Just watching your videos make me second guess my choice to purchase a coach from Entegra Coach.
@cesargonzalez1330
@cesargonzalez1330 7 жыл бұрын
🍋
@EasyFold007
@EasyFold007 7 жыл бұрын
I remember seeing the last video where the steering got solved and now we are back with the steps....That thing was jinxed since the start. Look how long ti too them to fix the steering. It is a disgrace spending that much money and then having to try and "wing" it yourself..
@swisscamperronniecool5419
@swisscamperronniecool5419 7 жыл бұрын
I never buy new rvs or cars. I let someone else take the first big depreciation and fix all the bugs.. I got myself a Fancy property in FL and a used rv for the price of that lemon. (I too live in Southern France)
@VaporheadATC
@VaporheadATC 7 жыл бұрын
I really enjoy your video's, but I hate seeing you with all these problems.
@tonyasm4846
@tonyasm4846 6 жыл бұрын
take them to court. make them buy it back under the lemon law. I had issues with my fifth wheel. I took the manufacturing company to court and they were ordered to buy it back
@jnmaher1967
@jnmaher1967 6 жыл бұрын
Time for a truck camper.
@GreatEscape24
@GreatEscape24 6 жыл бұрын
Never looked at one, maybe I should
@justinlinnane8043
@justinlinnane8043 7 жыл бұрын
These behemoth RV's are so complicated and over specced with electronics that they're bound to go wrong , especially with US build quality what it is . If it was german then ok but not with north american quality control . I have a 35 year old German built Hymer 900 These were hand built by Hymer to order ( only 28 in total made ) on a Mercedes 813 truck chassis . everything still works faultlessly and its a testament to German craftsmanship. if i were you i'd sell the Entegra and buy a 20 year old Prevost or a Vogue Prime Vista and spend the rest of the money on a chateaux in France !!
@GreatEscape24
@GreatEscape24 7 жыл бұрын
I already own a Chateaux in France !
@justinlinnane8043
@justinlinnane8043 7 жыл бұрын
Great Escape A castle in Spain then !! LOL
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Have you been to Spain !!!!
@justinlinnane8043
@justinlinnane8043 7 жыл бұрын
LOL yes !! on he way to Cadiz for the winter next week .
@jerryjdawgsworldarnold
@jerryjdawgsworldarnold 7 жыл бұрын
'...just buy a ladder' ...to exit a $300k coach...or...hopefully it's been repaired...
@GreatEscape24
@GreatEscape24 7 жыл бұрын
No need I've fixed it once, and it's been fine ever since. BTW Entegra fixed it 3 times.....
@bertju100
@bertju100 7 жыл бұрын
Hy by a phoenix Cartago Hymer Concorde europa Rv are great.
@al8603cl
@al8603cl 7 жыл бұрын
The single biggest issue with RV's is the integrity of the builders. They are NOT nearly at the same level as automobile manufacturers. Their workmanship and warranties suck. Their customer service sucks. They sell a RV to you and as soon as you drive off they don't give a damn about you. No business treats you nearly as badly as RV builders. This is the single biggest issue with the RV industry. The only exception is the ultra high-end builders that cater to the wealthy. I have checked out the BBB websites of a great many RV builders and the complaints of customers and, the pathetic excuses of the builders is truly eye opening and distressing. The problem is, apparently, the vast majority of potential customers never bother to check these things out. I have spoken to numerous RVers and many very experienced RVers tell us to NEVER buy from a dealer. Custom order your coach. Make arrangements to be at the manufacturer when your coach is being assembled. ALWAYS watch it every step of the way and, ask lots of questions about the processes you are witnessing. Make them itemize the warranty. What they are responsible for. What the truck manufacturer is responsible for. What the component companies are responsible for. Meet with the Quality manager and ask what they do to ensure the electrical system, water system, leaks, HVAC system, etc...are all properly sealed and functional. Will you get the 35% markdown of a desperate dealer? No. Will you get a far higher quality built coach? Yes. Your choice
@GreatEscape24
@GreatEscape24 7 жыл бұрын
How much do you have to pay to get any level of quality of build (which should actually be standard)
@al8603cl
@al8603cl 7 жыл бұрын
Agree 100%. Quality s/b standard. However, it isn't. Except at the very high end. We have narrowed our search down to one relatively new builder of semi-custom coaches. They are called NeXus and were a featured company on a program called, Best of the Best. They do not have a dealer network. They do have several showrooms around the country. They are direct sales to the customer. They build to order and, encourage the customers to visit during assembly. However, it is not necessary to do so. Oh, and their prices are reasonable across the product range. An advantage of direct sales. Check them out.
@GreatEscape24
@GreatEscape24 7 жыл бұрын
I'll have a look at this and may well make contact with them.
@gregwierzbicki5383
@gregwierzbicki5383 7 жыл бұрын
YOU HAVE HAD NOTHING BUT ISSUES WITH THAT BEAST OF A COACH. YOU WOULD THINK THAT YOU SHELL OUT 1/4 MILLION FOR AN RV YOU'D GET PERFECTION. AND IF NOT YOU'D GET 100℅ SATISFACTION FROM SERVICE. INTEGRITY IS VIRTUALLY SPELLED IN THE NAME IS A BIT MISLEADING. IF I HAD THAT KIND OF COIN TO SHELL OUT I'D BE LITERALLY CRAWLING UP SOMEONE'S ASS TO EITHER MAKE IT RIGHT OR CALL MY LAWYER TO GET IT RIGHT PLUS ANY AGGRAVATION I HAD TO PUT UP WITH. AND I'D SAY YOU HAVE PLENTY COMING YOUR WAY IN JUST AGGRAVATION ALONE. THEY'RE LEMON LAWS IN THE USA AND I THINK YOU HAVE PURCHASED A LEMON. I'D BE PUSHING FOR A NEW COACH OR A LAWSUIT. GOOD LUCK AND SORRY YOU'RE PLAGUED BY SO MANY PROBLEMS WITH YOUR RIG WHICH HAVE BEEN WELL DOCUMENTED.
@lanksterprice
@lanksterprice 7 жыл бұрын
Sad but this is called normal in the RV/Coach game... Isn't that sad.. Also there is no lemon law around RV/Coaches.. Most can expect to have there RV/Coach in the shop the first year for 6+ months.. Thats a joke..... NOPE! Just 100% a joke. They slap them together and worry about little stuff in the service department later. Go to a RV show and you will see RV's that have broken this or that... it will no get fixed until its sold... thats a fact..
@djacksonafter700
@djacksonafter700 7 жыл бұрын
Buses and RV's are as big and bigger than some Air planes. If American manufacturer's have been building RV's expecting defects out the gate. Not enough deaths have occurred to make construction practices as stringent as the Aeronautical industry. When Honda, Toyota, and Nissan decide that American consumers and the industry can withstand improvements in quality and design. It will already be too late. Look at GM, they destroyed their own electric car, claiming American's love fossil fuel burning engines. Then 20 years later, Tesla proved otherwise. GM back tracked, and said a 100 year old company can build an electric car better. They're still choking on those words. If they didn't destroy the EV-1 due to greed and impatience. It would have been generations evolved by today. In fact, battery technology might even be better than today. When a manufacturer decides to cut corners, or is not motivated to produce absolute perfection. They should bring industry guru's into their business to find the flaws and fix them. As I prepare to purchase an RV in the spring of 2017. I know it won't be new, that depreciation really hurts. Also, a previous owner or two likely would have those defects rectified.
@vppnbrent
@vppnbrent 7 жыл бұрын
You are not far from the truth Derrick.. When I bought a 1970 Chevy new, the salesman told me to bring it back in 30 days with a list of problems, don't bring it back for one thing. Then in '75 Toyota came out and they had perfect quality. Auto quality improved from there.
@lanksterprice
@lanksterprice 7 жыл бұрын
Totally understand and know the life of the EV-1 and what has happen. We had a electric car way back in the 1890's. Without getting into a lot about that... If your buying a RV in 2017 I feel for your pain now. You could end up with the best one, or one thats a lemon.. Just know that average RV in the first year sends 10 months in the shop and this is the normal time. Others even longer. Be ready to know your service guy by name. Your new home for your RV is in bay 3 for some months to come. The pain of it all and all you want it to go RV'ing and live your life..
@k.r.v.4219
@k.r.v.4219 7 жыл бұрын
Greg Wierzbicki just be warned. RV's are not covered under lemon laws!
@colingoldthorpe5918
@colingoldthorpe5918 6 жыл бұрын
Typical North American Quality. I noticed this when I moved here 23 years ago that anything automotive was total garbage. We sold our RV this year and lost a pile of money on it and after fixing things constantly I could see how terrible the quality of an RV was. Selling the RV took a weight off my shoulders I was glad to see it go even at a loss. We are going to build a van ourselves eventually, might not be as fancy but at least it will have what we need, without paying ridiculous RV prices to dealers who do not back their products.
@GreatEscape24
@GreatEscape24 6 жыл бұрын
We are thinking of buying an older Prevost and refitting it ourselves as at least this way I'll know that things wiuld have been put together correctly.
@lpuccio
@lpuccio 7 жыл бұрын
it's unfortunate but true. these units are built like junk. I had to spend a lot more to get quality you just have to make sure it's a Freightliner chassis not a Spartan the Cummins is indestructible I have nine hundred and twenty thousand miles on mine now
@GreatEscape24
@GreatEscape24 7 жыл бұрын
I had a Freightliner before and never had a problem, at all. What ever I get next it won't be a Spartan
@ka1133
@ka1133 7 жыл бұрын
After watching all of your adventures ... and trials and tribulations you've gone through with this coach ... Entegra is off my list. Like you said ... it's the attention to details that appears to be lacking ... and I'll add ... quality control. These are the kind of experiences that can make or break a wonderful travel adventure ... and I'm not at all impressed with what I've seen with this manufacturer ... at the very least.
@ashisler
@ashisler 7 жыл бұрын
You keep having trouble with this coach. Makes me not want one of these.
@dawnmiller8461
@dawnmiller8461 5 жыл бұрын
2 words... step stool.
@jim-uu2db
@jim-uu2db 6 жыл бұрын
By now I would have moved on to a better quality coach.
@GreatEscape24
@GreatEscape24 6 жыл бұрын
Just need to rob a bank first.
@johnhenssy5668
@johnhenssy5668 6 жыл бұрын
your not alone, everyone has big problems with entegra. cheap terrible brand so many better choices than entegra out there
@prevole
@prevole 7 жыл бұрын
It is one piece of junk
@mylynne1953
@mylynne1953 6 жыл бұрын
Entegra was owned by Jayco. They build notoriously crappy RV's. Thor later bought them out. So beware, Thor's are just another giant piece of junk.
@GreatEscape24
@GreatEscape24 6 жыл бұрын
Yes, an Expensive piece of junk that we are all stupid enough to purchase
@seaworthyhammy3084
@seaworthyhammy3084 7 жыл бұрын
All I can say to you if you should have bought a better coach . If you didn't want to repairs you should of bought a high-end coach and then you could ship it back in their face .
@GreatEscape24
@GreatEscape24 7 жыл бұрын
Do you not think that a coach with a $480,000 price ticket isn't a hight end coach?
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