Contractors and Handymen are Worth More Than They Think

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Home RenoVision DIY

Home RenoVision DIY

Күн бұрын

25 years as a contractor... and today I'm sharing what I learned. Don't make my mistakes. Learn from them. Cheers! Power your handyman or home service business with Jobber👇🏼
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TIMESTAMPS
00:00 What I learned working a contractor
08:42 What app can I use to keep my contracting business organized?
21:10 Q&A Starts
26:25 How much should I charge for a painting side gig?
37:06 What tools should a homeowner buy?

Пікірлер: 130
@pattieo3280
@pattieo3280 Жыл бұрын
This was excellent! I am 63 also, was out of the trades for 26 years! It comes right back. Love helping people and working with my hands.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Wonderful!
@gergemall
@gergemall Жыл бұрын
You’re my mentor and I’m in my sixties . Thank you Matt and family .
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Cheers , Happy to help
@mostlikelywedoitservices6926
@mostlikelywedoitservices6926 Жыл бұрын
In a few days I reach 64 and still charging.
@thebountyhunter2783
@thebountyhunter2783 Жыл бұрын
You give the greatest gift to all of us; you give your time, and experiences thank you so much.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Cheers, happy to share!
@DarylTheFINISHER
@DarylTheFINISHER Жыл бұрын
I love it Jeff, never under sell yourself. I practically gave work away when I first started and couldn't figure out why I was struggling so much. I was basing my expectations on previous jobs instead of what I actually needed to run a business. You don't know what you don't know. Been loving your content for years, appreciate what you do!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Happy to help Daryl. Cheers!
@saeedsobhani1981
@saeedsobhani1981 Жыл бұрын
He is an amazing man. Learning things the hard way and teaching them for free is what amazing people do.
@JeffreyFeyh-rb4xk
@JeffreyFeyh-rb4xk Жыл бұрын
I learned about residential wiring back in 2006 in an 8 week program called O.T.A.P Orientation to Trades and Apprenticeships. They showed us how to wire an outlet to a light switch. Since then ive learned alot more because of youtube. Thanks Jeff for what you do.
@MBMCincy63
@MBMCincy63 Жыл бұрын
I listened for the first half hour and I like the 7 guidelines/rules/ protect yourself habits. I skipped about and i like the closing comment and statements. Always enjoy Hearing your voice and listening to your experience. Thank you Jeff, And Matt also. shivering black bell thumbs up. And I hope your homes, properties remain free from the wildfires.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Thanks and so far so good. Cheers!
@platinumhandymansolutions
@platinumhandymansolutions 3 ай бұрын
Best guy on KZfaq regarding DIY. Really appreciate the videos!
@shaneomac271
@shaneomac271 Жыл бұрын
amazing content. love ya jeff and crew
@johnsmith-qz4bv
@johnsmith-qz4bv Жыл бұрын
great video JEFF keep up the great content...
@darrenschaeffer3190
@darrenschaeffer3190 9 ай бұрын
Jeff, you’re a rockstar! I especially like the funny dad jokes. You’ve taught me quite a bit about almost every part of construction, I’ve actually been in the trades for almost 30 years, but I still continue to learn from you. Thanks again for all that you do and I’m super glad to be a member :-). Darren
@HomeRenoVisionDIY
@HomeRenoVisionDIY 9 ай бұрын
happy to help! Cheers
@platinumhandymansolutions
@platinumhandymansolutions Ай бұрын
Truly some of the most amazing videos on KZfaq.
@jgarard111482
@jgarard111482 Жыл бұрын
Great info, thank you!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Cheers!
@willkirk486
@willkirk486 Жыл бұрын
I love it! I am a school teacher, and I always tell my kids 10 minutes early as five minutes late.
@ZulfiqarAli-rf6fp
@ZulfiqarAli-rf6fp Жыл бұрын
Love u jeff. U are not only smart, hard working but also not only good actually great person too.
@gschulzeapex
@gschulzeapex Жыл бұрын
Great video, Jeff. My motto is " I'd rather be an hour early than a minute late'.
@illdecidemylifesdirectionl9992
@illdecidemylifesdirectionl9992 9 ай бұрын
I always take a piece of drywall tape and wedged it into the electrical box before I spackle so that it’s easy to just pull the mud right out
@jesusc4384
@jesusc4384 Жыл бұрын
Thanks for all the great info!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Cheers!
@maxmotors9497
@maxmotors9497 10 ай бұрын
I love your point about punctuality. It’s also the first impression, regardless of how you look at it. Every day might be a new day to some people, but if you start it out bad you’re already in the wrong really. I’m a beginner at doing this on my own, and I made a very specific point to be there on time or early, scheduled my materials pickup hour and a half before I had to be on site.
@joseph7105
@joseph7105 Жыл бұрын
I charge $250/hr vacuuming decks and porches. Thanks Jeff!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Nice!
@gergemall
@gergemall Жыл бұрын
Excellent
@fishmonger7020
@fishmonger7020 3 ай бұрын
Why would someone vacuum a deck?
@richeyrich2203
@richeyrich2203 Ай бұрын
Can you explain more?
@somejerkbag
@somejerkbag Жыл бұрын
That lousy 15min is damn right. I used to show up to jobs an hour early to pass out in the car for 30min and go in early still. Noone ever got mad at the guy who showed up early....except the girlfriend
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
too bad she didn't respect the work ethic. is she still the girl or have you moved on?
@andrewhamshare2511
@andrewhamshare2511 Жыл бұрын
15 seconds in and I'm hitting the like button. Perfect timing too as im "evaluating" my business this week on a large office decorating job. Being methodical, tidy, thorough, comfortable paste, using skills learnt durectly from THIS channel. Very positive and in a great mindset. Next few weeks ill be going over my methidolgy and the true value of my worth ready for the next step. Cheers Jibs a good un.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Never stop getting better Andrew. Cheers!
@walterbrooks8756
@walterbrooks8756 Жыл бұрын
great video thank you
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
cheers Walter!
@TheModelmaker123
@TheModelmaker123 4 ай бұрын
WOW! This was so good. I agree with the principle that if you are 10 seconds late, you are late. Please communicate. At the doctor's office, if my appointment has come and gone by over 30 minutes, I politely asked if there is an issue and when is my anticipated new time. I decide if I want to accept the new time. Once the time was extended by over an hour without any explanation. I politely let them know I have other appointments and I would reschedule. Folks that do that on a regular basis do not get my return business.
@mrupholsteryman
@mrupholsteryman Жыл бұрын
I have always priced myself cheap and my old boss (still friend) in the auto upholstery business...would get really upset with me for giving out "free work"...and I was always wanting to help people out and still make more money on the side than I did when I was on his payroll and clock...but after some time I had competition with another guy that cut my labor in half! And this was already a really good price.... I now am an x ray tech that doesn't do much upholstery work at all now...cuz people just would rather get a new car than to pay what it costs for the higher costing materials etc etc.... I never quite looked at the notion of lowering the price makes you (as the contractor) a liar and a thief....
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
it only counts if you present a price and then cut it under pressure. being below market is fine if that is where you start.
@camelface1
@camelface1 Жыл бұрын
These episodes always hype me up to get more side jobs!
@gergemall
@gergemall Жыл бұрын
Me too .❤ Working less in my professional ( psychotherapy) private practice but I’m renovating my century plus house st Louis , Missouri. Never to old to keep improving my health but pick up extra income based on the demand . I can still climb ladders and have all the tools and equipment plus years of experience. This is exciting to me.
@carlosdejesus2245
@carlosdejesus2245 9 ай бұрын
Brilliant on the gut feeling!!!
@torpedo35
@torpedo35 Жыл бұрын
Lol @ the Hotel California comment. That is exactly how we referred to the job at a certain company. The hour I finished my share of the work for that particular contract, I walked out and waved goodbye to the manager. As it turned out, that was exactly the right time to leave as well.
@arnieselectric007
@arnieselectric007 5 ай бұрын
Great video brother...I lived in Florida from February 84 'till Aug 06 and then came back to York, PA still in the trades, but winter...I hate it...wish I could go to the panhandle area and be a Handyman now...Yeah buddy...😃😏😎
@betterboss
@betterboss 3 ай бұрын
Great topic
@jsinclair3333
@jsinclair3333 Жыл бұрын
My friend, you are like the Steven Covey of Home Improvement, Excellent content!!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Wow, thanks!
@nunya___
@nunya___ Жыл бұрын
The Value of Skills. I've preached that for years. I've come up from residential to commercial HVAC to county supervisor of building maintenance and added a programming degree so I could bring the county into energy management through automation. HVAC teaches you a lot of basic skills used in other trades and is a door to management for those that like the challenge of managing budgets, crews and outside contractors. I've loved every minute of it. I retired at 55 to be with my wife who had cancer for the second time. I loved working with people and solving the hard problems. Trades are a great career IMO. I've met awesome people and made great friends. My advice is compete on "Quality of Work" and Professionalism, _not_ on price. Be the premium, dependable service provider. That will garner you success and respect. Guaranteed.
@carlosdejesus2245
@carlosdejesus2245 9 ай бұрын
In the business. The shoes are brilliant!!!
@mancavechuck
@mancavechuck 5 ай бұрын
Love your show I'm also in fl
@ajdonally1522
@ajdonally1522 Жыл бұрын
Great show Jeff! Alot of good information and reminders..btw you were at least 10min late with calls..lol
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
LOL. I simply capitulated with Matt's suggestion to keep in the comment's since they were furious. Cheers!
@johncouture6752
@johncouture6752 Жыл бұрын
Plenty of good advice
@cocacolabob
@cocacolabob Жыл бұрын
you're the man!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Cheers, just trying to help!
@carlosdejesus2245
@carlosdejesus2245 9 ай бұрын
wow, that liar and thief thing is truly powerful!
@lilcs3011
@lilcs3011 Жыл бұрын
Having a business logo, shirts, cards go a long way. Dress for success.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
very noice!
@benjaminbunny99
@benjaminbunny99 Жыл бұрын
My first carpentry job was with a young carpenter who was just getting into contracting. I told him I didn’t have experience when I interviewed. He said that was fine and he would teach me. Within the first couple months he was leaving me alone on jobs. Often he would text that morning to let me know he wouldn’t be on the job site that day and give me a to do list. Many times I was expected to do something I’ve never done before and then he would get pissed if I messed it up. It was so incredibly stressful. I hated it and eventually quit and become a self-employed handyman.
@floydherrera8898
@floydherrera8898 Жыл бұрын
I am looking to start a small business but am stuck in prices to charge. would like to start a auto detailing but I don't have much area and don't know what to charge I am in my 60's and looking for early retirement so that I could care for my mom.
@basilidelah3789
@basilidelah3789 Жыл бұрын
Wish I didn’t miss this episode!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
no worries. there will be more!
@weekendwarrior3420
@weekendwarrior3420 Жыл бұрын
41:00 Take out the "contractor" too :-))) Both words send bad vibes. You are on the right track. I don't even know why they call themselves "contractors". Because they sign a contract? Should I call myself a "driver"? "Handyman" means "jack of all trades, master of none." I don't even know what job around the house I'd give to a handyman rather than a specialized trade.
@Keith-wb2nn
@Keith-wb2nn 7 ай бұрын
As a soldier for 11 years....an NCO always takes care of his or her soldiers, it's like having a G.I Joe action figure that you have to make sure it has its appropriate weapon, backpack, and accessories
@Jason.Davis.
@Jason.Davis. Жыл бұрын
My hero..
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Just a decent neighbor talking stuff out while having a drink with ya. Cheers!
@LDhusky
@LDhusky Жыл бұрын
Damn!! Tough luv
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
is there any other kind that gets results?
@CalebGibbsAvenue
@CalebGibbsAvenue Жыл бұрын
Time for a corse coriculum on this stuff. Appreciate the business integrity talk im young i need this stuff cuz i may need it when I'm not thinking.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
loving the idea. Cheers!
@ChrisMarin0
@ChrisMarin0 Жыл бұрын
Jeff - where are you in FL? I have a place in Englewood - lots of fix ups there and very good location for beaches, sun - could be a great area for a flip. We are in a DW and lucked out with Ian. DWs can survive a hurricane, but construction after 1991 is important.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
working in leesburg right now. Cheers!
@arnieselectric007
@arnieselectric007 5 ай бұрын
Yah brother, I'll be 68 next month, St Patrick's Day...I'm still doin' it because 1, I have bills to pay and 2, kids and grandkids...😉
@kalebbillig3472
@kalebbillig3472 8 ай бұрын
Is there some software tools that you use for estimates, project management, and customer relationships management? Does marketing tie into it?
@joeltaylor1659
@joeltaylor1659 Жыл бұрын
Speaking of contract issues, do you have a sample contract or a template that would work for us starting out, so we don't miss anything important on paper?
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
not as of yet. Too many different jurisdictions. But one of these days I will. Cheers!
@STINGER1964
@STINGER1964 Жыл бұрын
Hey Jeff! Love the channel. Any possibility of getting Mike Rowe on the channel?
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Looking i to it. Cheers!
@kalebbillig3472
@kalebbillig3472 8 ай бұрын
Generally If a landlords unit needs something they can give notice and most tenants will vacate for a set amount of time or stay out of your way… if it’s more complicated than that, then the landlord should be there when you do the work
@Keith-wb2nn
@Keith-wb2nn 7 ай бұрын
I was in the army for 11 years and we had to be in the company area 10 minutes prior to formation, it's a must to be early, now i have a small painting company and i can tell you... Be on time, i work for Indian people.. from India, assured them that i would only wear new indoor shoes, i can tell you if you respect homes the money will come.
@mariolachance9419
@mariolachance9419 Жыл бұрын
How can I change a hardwood slat. Thank you very much,
@pashko90
@pashko90 Жыл бұрын
1) remove old slat 2) clean area up 3)install new hardwood slat 4)profit!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
simply rip the bottom of the groove and set in place in adhesive.
@ScreamingEagleFTW
@ScreamingEagleFTW 3 ай бұрын
what about in Florida where its a misdemeanor to touch anything electrical without an Electrical Contractors license? Can you get a bond to get around that in Florida? Thanks. Asking for a friend.
@mancavechuck
@mancavechuck 5 ай бұрын
How can I give my costumer a fair price on a project if I'm unsure of how much time it's going to take to do it
@moneywithmagic
@moneywithmagic Жыл бұрын
Hit the like button for the man!
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
Cheers!
@sc666666
@sc666666 Ай бұрын
The problem is those falsely believing they are competent and charge as if they are.
@tomassantiago661
@tomassantiago661 15 күн бұрын
❤❤❤
@Heman33
@Heman33 Жыл бұрын
Hi Jeff, should a small handyman business prepare a contract.
@gergemall
@gergemall Жыл бұрын
Yes
@bgBlea
@bgBlea Жыл бұрын
As a homeowner I wouldn't hire you otherwise. It shows scope of work, timeline, planning for unforseen circumstances and that you know what you are talking about. Of course it depends on how big the job is.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
always have a blank contract so you can manage expectations and have room to add in additionals. Cheers!
@arnieselectric007
@arnieselectric007 5 ай бұрын
Texas has a Resi Lic...
@xmassan20906
@xmassan20906 Жыл бұрын
Don't undervalue yourself?? My boss does it for me every day.
@pashko90
@pashko90 Жыл бұрын
Bc he wanna pay you less. That's a reason.
@juanverduzco8085
@juanverduzco8085 Жыл бұрын
Glad that you don't need to follow all that rules in the "3rd world". Although I'm always doing my best with my team and I'm actually not accepting full payment until the client is happy with the results/job.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
you do you. Cheers markets change and good habits will help you regardless of the conditions.
@AMMA-we3zz
@AMMA-we3zz Жыл бұрын
Is $2500 to install 16 kitchen cabinets too much to pay? It is an L-shaped kitchen with an island. The $2500 does not include cabinets assembly out of the boxes. The installer said it is a one day job
@jenniferspeer842
@jenniferspeer842 Жыл бұрын
We had someone install our kitchen cabinets (uppers and lowers) for $100 each cabinet last year. Now that’s in Nebraska so depending on where you are located that might be reasonable. Just an idea from a remodeling homeowner!
@dwightvoeks9970
@dwightvoeks9970 Жыл бұрын
No it's not. If it's a one day install there will probably be at least 3 guys maybe 4. I install that many by myself in 2 to 3 days.
@samsamuel7816
@samsamuel7816 Жыл бұрын
This may work in states, but with loose immigration rules and market flood with IllEGAL cheap labor, in Canada, with all the skills in the market, its impossible to compete, with cheap foreign labor and seeing bad poor workmanship. People too often, prefer to take cheap labour verse, good workmanship, plus we have to pay, WSIB, pay business Insurance, business licence and bills just don't end.(avg cost is $5,000) plus, per year The fact, you are only guy, quoting is far from true, cheap labor is lined up the side walk, to undercut with skilled rates, that's the truth. You tube is worst for guys posting videos of how to etc, I am 40 yrs experience and a Degree, and it's just a bad circus show. We have few regulated rules for construction industry. Do your self A favor, get certified licensed skills only, rest is a Cirus show.
@AMMA-we3zz
@AMMA-we3zz Жыл бұрын
@@dropndeal the price does not include assembly of the cabinets out of the boxes. I am doing the assembly myself. His price was to just to shim, level, and screw them to the wall and that is ridiculous. Anyway, I decided to assemble the cabinets myself and already had 10 done in 2 days and will attach them to each other and the wall over the next few days as my time allows. There is nothing into them. I am an engineer and have done more than half the remodel myself. The problem is I don’t have much time due to my full time job. Anyway, I already have all the tools I needed for the job. My problem is paying someone $150 per cabinet which is a complete joke. That’s greedy.
@fishmonger7020
@fishmonger7020 3 ай бұрын
@@AMMA-we3zzThen do it yourself. You’re paying for the time AND the expertise. If it’s not worth it to you then do it yourself or get someone else. Part of the reason contractors pay people that are experts is that they can keep a schedule. If there’s no schedule, then you don’t need that.
@kalebbillig3472
@kalebbillig3472 8 ай бұрын
Insurance
@kalebbillig3472
@kalebbillig3472 8 ай бұрын
39:19
@victorduncker5267
@victorduncker5267 3 ай бұрын
I disagree with the mindset that we work hard so our children don't have to. I'd far rather teach my son to work hard/smart and be self-dependent and self-disciplined than to be dependent on me when he grows up. We can pass on our wealth but that will run out quickly if we don't pass on the values that created the wealth. I know way too many unemployed college graduates who's mom and dad paid for everything and now feel entitled to high paying jobs.
@johnnyhoover2373
@johnnyhoover2373 Жыл бұрын
Build and rent your project
@SudburyMan
@SudburyMan Жыл бұрын
Mud my boxes and I bring out Mr Eastwing to find them 😏
@weekendwarrior3420
@weekendwarrior3420 Жыл бұрын
28:00 "Market yourself to rich people". There are too few of those, to give this as a general advise. Sorry to tell you but bad economy will cause people to postpone the paint job for a year, and "no problem, just chase rich people" is just not true. There will be less business and wages will fall if there is less demand.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
I define rich as anyone who can afford to hire help.
@dsa1conceptcabinets386
@dsa1conceptcabinets386 Жыл бұрын
And never put your tools on your customers furniture that a big no no
@buk6708
@buk6708 Жыл бұрын
Exactly, place it on tile or in a really nice sink. Also sit in customers furniture.
@weekendwarrior3420
@weekendwarrior3420 Жыл бұрын
HOA won't let you plant signs, and I like that. I want my surroundings to be nice looking, with no signs or pink houses.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
they are not in charge of the land just outside the gate.
@kalebbillig3472
@kalebbillig3472 8 ай бұрын
In mn you don’t need a contractor license to do work within ONE special skill area (but they are specific, like you cannot do drywall and painting without a license, but you can just paint… but can’t do interior AND exterior without a license)
@johnnyhoover2373
@johnnyhoover2373 Жыл бұрын
Repeat
@toasgreece
@toasgreece Жыл бұрын
I’m constantly going to jobs where the customer wants to see if I’d be interested in doing a bunch of hard work for nothing. I explain they would be better off exploiting some poor guy from Mexico
@Mostviews111
@Mostviews111 Жыл бұрын
I agree with everything your saying except the working 80 hours a week. Yes the first few years until you can get established but after that your just ignorant.
@HomeRenoVisionDIY
@HomeRenoVisionDIY Жыл бұрын
I like to outwork all my competition. I live like someone is always trying to take my customers and I will always outwork them to keep that from happening.
@Mostviews111
@Mostviews111 Жыл бұрын
@@HomeRenoVisionDIY haha well the rest of us enjoy our hobbies and family so we work smarter to delegate parts of our work. You don't see a multimillion dollar company owner doing it all they hire people and have passive income.
@kaisersouze41
@kaisersouze41 Жыл бұрын
Undervalue? Maybe you should dedicate this to the handyman/handywoman who who tries to charge as a contractor. Many handy folks aren't licensed nor are they bonded so when you try to charge at or slightly under contractors prices, don't be upset when people don't want to pay contractors prices for a handyman.
@johnnyhoover2373
@johnnyhoover2373 Жыл бұрын
You don’t want customers
@ianwynne5483
@ianwynne5483 Жыл бұрын
Still doing 80 hours a week at your age, what's important, things or relationships, if your mortgage is paid off and the bulk of household expenses are done with, then you should be able to tick over, picking handy well paid jobs rather than work 14hours a day six days a week. Your children's children are not your responsibility you do not get a say in how they are raised. I don't know if you are nervous on camera or not, but you seem short of breath quite often and you are overweight these are obvious health issues which need your attention, find a why for that. I wish you the best of luck, and hope you time re-evaluate you decisions.
@mostlikelywedoitservices6926
@mostlikelywedoitservices6926 Жыл бұрын
My Google stuff that I thought did not work. Years later, has landed me work in large management companies out of state. Yes, 30-day pay. But I get to charge way more per job than doing then local management companies will pay. So I make sure I have plenty of both fast pay and slow pay. The furthest corporation I work for is in Canada and I am in SB, CA. My problem now is to much office time. So now I am looking for a part-time office person. By the way, I am 64 this June. And love working to this day.
@buzzzkill9183
@buzzzkill9183 7 ай бұрын
1st red flag uses hands to talk, #2 talks all about himself #3 failed flex seal actor #4 not impressed. you must experience failures. communication with customers is number one 1. on time and extra time. unforseens. job corrections adjustment as build. written contract and completion. going the extra mile. will call materials. he's ouT to get your money. says it's free, eh.
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