Copart Claimed "288 ACTUAL MILES" But the car had way more...

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Жыл бұрын

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Пікірлер: 452

@robertcobb6404 Жыл бұрын

Really liked the way you handled this situation, very professional, business like manner, didn’t lose your temper with Copart, etc…

@ElliottSix Жыл бұрын

Well you can't be a dick to people because of a mistake. It's not the people he spoke to fault.

@okiedokie2557 6 ай бұрын

No lie I would have lost my shit

@knuradeen Жыл бұрын

Thank you for showing us both the ups and downs of the business. A lot of channels don’t show when things go wrong.

@somebodyandthem Жыл бұрын

Name one channel that doesn’t show the bad

@Steven-sk6vm Жыл бұрын

@@somebodyandthem he can't

@knuradeen Жыл бұрын

@@somebodyandthem that complement is not to be debated. It’s not open to be destroyed by you. Flow with positive energy my brother.

@danielho1190 Жыл бұрын

They probably mistaken the range miles for the battery with the odometer miles.

@chofyam3466 Жыл бұрын

❤

@sebastianhugely7035 Жыл бұрын

Maybe they read the trip

@henryfoxreviews Жыл бұрын

Yes they did

@davym44 Жыл бұрын

A different video indeed Vlad. You dealt with your issue at Copart in a business like manner and kept your cool. I’m pleased you received a full refund for the car and shipping. Thank u so much for sharing that video. I throughly enjoy all content from LNC. I’m a huge fan !! 👍🇬🇧

@antoniosvorrias9100 Жыл бұрын

It was great how you kept your cool in all of your interactions, and was super polite to the staff at your local yard. You had every excuse to be angry, but the way you conducted yourself was above reproach. I suppose you don’t get to where you are by burning bridges. Hats off to you sir.

@dougsisk6780 Жыл бұрын

Copart has the worst customer service I have ever experienced. Copart made this issue right because they saw the amount of business he does with them. If it was the average guy that does one car a year, I know they would tell him to pound sand, just like they first did with LNC. I am glad you got your shipping costs back and was surprised.

@thomasdiersch1181 Жыл бұрын

Just goes to show it may be worth your while to have Vlad get you your desired vehicle from Copart!

@Steven-sk6vm Жыл бұрын

i'm glad you uploaded this. People think it's easy to just buy and flip cars. There are soo many headaches involved us rebuilders deal with.

@mateenjan9253 Жыл бұрын

Glade you were able to dodge that , I know dealing with copart is not easy and never admit to issues when its there fault. Glad your stressful situation had a happy ending.

@sirremusrobinson1070 Жыл бұрын

Smh.. Vlad I'm so sorry you went through this. At the end of the day thank you so much for letting all of this be known to us. The one thing I have noticed with this deal since you've gone to them before, was you always go to the yard to see the car before you leave. Now you know, you can't do deals that you've not seen before it leaves their yard.. crazy. They should pay you for re-installing some of those parts!

@dimdim2793 Жыл бұрын

Had a similar experience with Copart. They had to buy back the Infiniti that I purchased because of a title discrepancy. They did cover and refunded my shipping expenses as well. Had to provide an invoice from the shipping company. They will assign a resolution specialist who will handle the whole process for you. Unfortunately your time and the hassle is also money. At least you've managed to shoot a nice video about your trouble that will help others.

@MEZr83 Жыл бұрын

That’s great news Vlad! Nice to see that Copart held themselves accountable and value your business! God Bless you and your family Vlad and keep up the good work!

@lonestarcollectiblezcom2602 Ай бұрын

Hey Vladimir, you are definitely a class act, most people probably would have blown up on the phone with Copart and you maintained a very professional demeanor, but I think the viewers of this video will also recognize that we feel the stress in your face and voice, because of these concerns, it took away your upbeat voice and positive outlook on normally everything! Hang in there! You're doing great. Keep up the hustle and things will turn around for you! Let's go! Brian

@f1kwa399 Жыл бұрын

I always say, mistakes happen, it’s how you rectify them that matters, I’m genuinely happy for you, on to the next one!

@Chief_5 Жыл бұрын

Outstanding content!!! The beginning of the video had me on the edge of my seat seeing COPART fraud when the assistant manager seemed like he was trying to blame you! 😡 20,000 miles difference is not a small mistake 🤪

@peterobrien3539 Жыл бұрын

Thank you for sharing the ups & downs of the motor trade. You handled yourself like a true professional, polite and assertive.

@edjustice7755 Жыл бұрын

Great to hear this was resolved....Having your channel and video'ing everything is key!

@aloy1920 Жыл бұрын

Really happy to see you showing the business side of car auction that sometimes you don’t get what is described 😊

@sbd9907 Жыл бұрын

I enjoyed this video. I think you handled it very well and it’s good to see they looked after you with the shipping cost, shows they value your business. We’ll done!

@brandtwegner2721 Жыл бұрын

Well done Vlad, handled yourself like the pro that you are 👍. Fair resolution all things considered, thanks for sharing as many of us have had issues to address with Copart as well

@stevejanka361 Жыл бұрын

Good afternoon Vlad, I have been hearing all kind of horror stories about these people. I am sure glad you recovered from this incident. Thanks for the information. Take care and good luck.

@Redbull357 Жыл бұрын

That happened to me with an Escalade from IAA. I explained to them that they wrote down the trip odometer and not the real miles. They took the car back and gave me a refund the same day. IAA is way better.

@robinharrison3907 Жыл бұрын

GREAT RESULT 👍👍REALLY GOOD TO SEE YOU GUYS GET THE FULL REFUND FROM SUCH A BIG COMPANY 👍👍

@paulfuchs4002 Жыл бұрын

Your calmness and good behaviour was excellent.I must learn from you!

@TKsGarage Жыл бұрын

That’s crazy. I hope the shipping ends up getting covered. Just crazy.

@NeoM018 Жыл бұрын

This is one of your best vid how everything was handled and the relationship between you and copart is intact.👌🏾🇿🇦♥️

@angelcelis9090 Жыл бұрын

That’s an entire law suit especially with the way they handled it.

@davemosley7889 Жыл бұрын

Hi Vlad, I would have thought the first route for Copart would have been to offer to discount the vehicle based on mileage and your shipping costs, this may not be the best option for the seller, but return transportation and the environmental impact has a cost to someone, great if you can purchase again at a lower cost, love what you are doing all the way from Bonnie Scotland.

@Msjskdk Жыл бұрын

Totally agree because Vlad even said he would buy it back when he left it at Long Beach..

@BrianSmith-lo3mj Жыл бұрын

That makes perfect sense, but Co-part is too much of a corporate company to do something that makes sense like that.

@Zeromus10 Жыл бұрын

Such a shame the stunt they pulled!! Thanks for the info, Vlad! It is good to know that one has to be really aware and careful with these kind of situations

@dougsweldingfabrication953 Жыл бұрын

I'm happy this all worked out.

@havanaskie7370 Жыл бұрын

you handle very professional bro the situation and calm

@guruoo Жыл бұрын

Both you and Copart handled that perfectly, IMO.

@Txcowboy80 Жыл бұрын

Yeah but the first lady pissed me off with that BS “we know what we sent you.”

@bernardowens1648 Жыл бұрын

My 22 years of Auto Auction work tells me the cameras and other parts were removed at the Auction by dealers/body shop workers.

@jvyours102 Жыл бұрын

Hoping for the next project doc you are very happy to fix all and satisfy.. Keep it up doc and be safe always. GOD bless Doc

@samybennaceur5550 Жыл бұрын

Very professional how you deal with this situation Vlad.

@matteoguerra7251 Жыл бұрын

Hey there !Thanks for the awesome videos .They're funny and interesting as heck!Sending greetigns all the way from Italy!

@mandymoo7406 Жыл бұрын

thank you for sharing this video and showing your true pain,i havent been a copart member for 4 years now and i go back here in the uk to well before copart bought out our universal salvage auctions

@filipovg Жыл бұрын

very instructive story, good luck with your business

@nlSpiller Жыл бұрын

Can't go wrong with a quick flip! Well done sir

@chrisvig123 Жыл бұрын

Cleetus purchased that 911 turbo…Copart claimed started and drove…reality the entire motor was split in half almost. Copart backed down quickly and took it back when he went public😮

@Bobby-uv1xf Жыл бұрын

Well done Vlad for the way you delt with this very calm.... As for Copart this isn't a good look for them. Stay safe support from England 🙏

@issyh64 Жыл бұрын

Shoutout to Copart for finally resolving your problem with the Tesla. Now that's real top class customer service

@paulsalvas3762 Жыл бұрын

He handled it calmly and professionally.

@danfarmer5613 Жыл бұрын

Boy Vlad, you seemed so calm, I would have been pissed. I guess that is why I don't do what you do. Loved the video

@ScenesThroughTravels Жыл бұрын

Great to hear this had a positive ending Vlad 😀

@FK-zr9fn Жыл бұрын

Really impressed with how you dealt with this situation. After all you spend a lot of money with them 👍.Copart did the right thing and kept a very valuable customer

@stkrrauch1 Жыл бұрын

glad to see they did the right thing and happy for you getting your money back

@Hagenhagadyst Жыл бұрын

Copart here in Brazil says “you need to check the car on site” and then they run for any responsibilities…. Many times some parts are stolen that you can’t even see before you start the car…. The spare keys and manuals never comes with the car.

@ddemier Жыл бұрын

Why do manuals and spare keys not come with car? Wth copart you loser

@pjspowerwashing Жыл бұрын

Not ideal, but alls well that ends well….really thought you were going to get stiffed in the shipping cost…good to see customer service and honesty working well….and thanks for showing it’s not all sunshine and rainbows when buying salvage. 👍

@MrTomengle Жыл бұрын

Used to live in Laguna back in the 70's. Nice to see the old home land.

@outlaw7x77 Жыл бұрын

Good to hear they handled it right.

@dudleywalrond3136 Жыл бұрын

Good Afternoon good things happen to good people. Its all because of how you conduct yourself in your business dealings. Great news wishing you more success stories.

@bruno_mm_goncalves Жыл бұрын

Bom vídeo excelente parabéns assisto você desde 🇵🇹

@petemolloy885 Жыл бұрын

Glad to hear it was resolved.. Its not ethical to mistreat customers, especially good ones. Copart did ths right thing and their reputation remains intact. This is how things should be solved.

@Steven-sk6vm Жыл бұрын

I understand there are mistakes made with so many cars being sold at auction. However, this is a good learning lesson as well to NOT buy site on seen. Something I've been realizing after buying cars with hidden damage and things you just don not see in picture.

@BrucePierson Жыл бұрын

Great that it all worked out in the end.

@ramza78 Жыл бұрын

Thanks for showing things like this, but yeah smart move on Copart! I wouldn’t want to lose you guys as customer!! Great vid!!

@arturikg5716 Жыл бұрын

Влад, привет, рад что ты добился возврата средств и затрат на транспортировку ... В любом случае интересное видео, спасибо что показываешь такие моменты 👍

@matthewbell1968 Жыл бұрын

Good work Dr Vlad, a mistake was made and they rectified it so all's well that ends well. 👍👍🇬🇧🇬🇧

@richarddean1854 Жыл бұрын

Love the under dog ,story big thanks to copart doing right dude.

@derdegon Жыл бұрын

I wish have business like you guys but off course little inventory.. Good luck!!!!

@QuietStormX Жыл бұрын

WOW what a trip.... Glad you got the whole deal rescinded plus towing back but a deal and time wasted...

@justsayin644 Жыл бұрын

this is the correct way to handle a situation like this and because you conducted yourself the right way you got the best result. Well done. Well done to copart too they made the right response not to mention the smartest decision from a business and reputational decision.

@juanc.albarrant.8172 Жыл бұрын

Glad for you my dear friend.

@ginkgovision Жыл бұрын

great happy end молодчинка!!

@timothyphaff4088 7 ай бұрын

Perfect video. Copart new they would lose doing you wrong. You handled this like a Pro and if I need any body work I know were to go.

@sumangorkhali5748 Жыл бұрын

He's like 'It's Christmas Present', when he said happily, 'We got our money back and also the shipping cost'. This guy is awesome.

@WayneTaylor41 Жыл бұрын

Great video 👍🏻👍🏻

@anatoliiborodin2063 Жыл бұрын

very informative post bro☄️

@michelswerissen6544 Жыл бұрын

Great video thanks for that.

@CarsAnDeals Жыл бұрын

Man, I got pissed off!!:) It's cool to see this content is done in LN, I work in LN MB around the corner

@anthonyr5869 7 ай бұрын

I had a similar issue with them. I bought a camper trailer that was labeled minor dented scratches and when I get there it’s not dentist scratches it’s fire damage. It was not able to be seen in the photos because they did not take pictures of the fire damage. I did not pay for the car and took it with the manager at that location and had them refund my account, the resisting

@robertclubs9908 Жыл бұрын

Awesome show

@kidh22 Жыл бұрын

Excellent video.

@itsnotme07 Жыл бұрын

People make mistakes...but in this case, it could be a VERY costly one, as they broke a Federal law regarding reporting of the odometer reading. Course with your annual purchases...they should make you whole on the shipping, because it's peanuts compared to you not buying from them. Nice job not yelling at them....my brother is always yelling at places that didn't do what they were paid for on the phone...I just laugh at him, be nice to them...until it's time to not be nice. Then remind them the customer is mostly right. Haha.

@muhannad9045 Жыл бұрын

انت مبدع

@hiltonslamet369 Жыл бұрын

Respect !!!

@goldieandblackie Жыл бұрын

Thats just crazy, you would think a huge company like Copart would have just discounted the price paid and come to a suitable value, leaving you with the car and no messing around. I guess also if you had gone down the legal route that could have banned you from purchasing any more cars from them.

@tomg6286 Жыл бұрын

Glad it worked out.

@PsGetSid_ Жыл бұрын

keep up making good great videos.

@pnuttheclownh2254 Жыл бұрын

will you please show the Copart final disposition or resale of the 2022 tesla y car?

@JetFire9 Жыл бұрын

Great video

@Adam-py3qp Жыл бұрын

I brought a 2022 Tesla Model 3 front accident damage. I’ve changed the pyro fuse but the car does not start still. Can you help with what the cause could be?

@VoffkaGomel Жыл бұрын

Had similar issue, but they put higher mileage on Title than the car actually had. Took 4 months to get new title with corrected right mileage.

@dnkykng585 Жыл бұрын

Thats not bad for a bad situation. To be honest it is fair to cover your own costs. You purchased the car out of state and that was your choice. Good outcome non the less.

@frankthieme8724 Жыл бұрын

In germany we say - The End is good, so all is good. 👏 Frank 🙋‍♂️🇩🇪

@jimmypratt6450 Жыл бұрын

My pal bought a truck with pics showing the airbag was n't blown , so he thought it was light damage. It turned out the steering wheel had been changed and it had serious structual dameged. My thoughts always go and have a look if you can . Saves alot off grief .😔

@iamyourfuture808 Жыл бұрын

jeez! what an absolute nightmare! i wish i had your restraint

@abuzan924 Жыл бұрын

Весь видос за тебя переживал.... слава богу ,всё обошлось...

@rotaryperfection Жыл бұрын

Anyone new to auto flipping. You ALWAYS double check the mileage on the dash vs the pics they put up to confirm. Typo errors can happen. Also, Copart tells you in their terms to inspect the cars BEFORE you BID. You do this yourself or 3rd party. This YTber clearly didn't do that and is lucky they even refunded him.

@artfulldodger33 Жыл бұрын

Would like to think that Copart did right by you on the shipping costs.... multiple vehicle purchases considered etc

@mikedugan6081 7 ай бұрын

For future reference I have bought from copart for years if the vehicle is misrepresented by them you can get them to take it back they give you a hard time but the will take it back if you argue enough as it is illegal to misrepresented the miles.i have done it a few times.

@davidboyce6427 Жыл бұрын

Vlad this a case where “What happened? Something happened 🤫. I’m also amazed how you kept your cool and managed to smile and be patient. Very impressed with your calmness and letting them know you’ve bought many high end cars from them and you expect them to be transparent otherwise you’ll take your business elsewhere 😤